Safety ratings
2001 Dodge Grand Caravan
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
2001 Dodge Grand Caravan w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
Crash test #1NHTSA test 3567
Full test report (PDF) ↗Crash test #2NHTSA test 4322
Full test report (PDF) ↗Recalls (5)
- LATCHES/LOCKS/LINKAGES:DOORS:LATCHCampaign 01I003000 · 31/05/2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2001 PLYMOUTH VOYAGER, CHRYSLER TOWN & COUNTRY, AND DODGE CARAVAN/GRAND CARAVAN MINI VANS THAT ARE NOT EQUIPPED WITH THE REMOTE KEYLESS ENTRY OPTION. THE SLIDING DOOR LATCHES ON THESE VEHICLES COULD RELEASE DURING CERTAIN SEVERE ACCIDENT CONDITIONS THAT INVOLVE THE SLIDING DOOR.
Risk: THIS COULD ALLOW THE SLIDING DOOR TO PARTIALLY OPEN.
Fix: DEALER WILL REPLACE BOTH SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS ON THE SLIDING DOORS FREE OF CHARGE (PARTS AND LABOR). DAIMLERCHRYSLER HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403, CONCERNING THIS PROGRAM.
- FUEL SYSTEM, GASOLINECampaign 03E053000 · 24/10/2003
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk: A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Fix: WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
- SUSPENSION:FRONT:CONTROL ARM:LOWER ARMCampaign 01V152000 · 08/05/2001
VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Risk: IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Fix: DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
- STRUCTURECampaign 03V094000 · 07/03/2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Risk: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Fix: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
- EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.Campaign 04V531000 · 02/11/2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Risk: THIS COULD RESULT IN A SPEAKER FIRE.
Fix: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Owner complaints
Most-reported areas
- EXTERIOR LIGHTING48
- AIR BAGS48
- ELECTRICAL SYSTEM37
- POWER TRAIN29
- VISIBILITY29
- STEERING25
- SERVICE BRAKES19
- HYDRAULIC19
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/29/2005· SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL
I PURCHASED A 2001 DODGE GRAND CARAVAN IN AUGUST OF 2005 WITH 73K MILES. VEHICLE SMELLED MUSTY (STAGNANT WATER). THREE TRIPS TO SHOP TO DIAGNOSE AND FIX SWAY BAR LINK, BUSHING, STRUT AND STRUT MOUNT PROBLEM TO CURE A CLUNKING SOUND ON FRONT END. TRANSMISSION SLIPS OUT OF GEAR TO NEUTRAL AT WHIM. ALSO, SHIFTS THROUGH FIRST 3 GEARS (AUTOMATIC) AT WHIM CAUSING VEHICLE TO LURCH. HOWEVER, SHOP CANNOT DUPLICATE THESE PROBLEMS OR THE PROBLEM WITH MY NON WORKING CRUISE CONTROL. AT THIS POINT, I HAVE SPENT A LOT OF MONEY FOR NON-DIAGNOSIS. THE DEALERSHIP CHARGES EVERYTIME FOR NOT BEING ABLE TO FIND THE PROBLEM. THEY SAY IT IS FINE. I TELL THEM THAT IT IS NOT FINE THAT THEY JUST CAN'T FIND IT. I AM DISTURBED BY THE NUMBER OF POSTS RE: TO SWAY BAR PROBLEMS AND TRANSMISSION PROBLEMS AND THE FACT THAT NO ONE IS HOLDING CHRYSLER/DODGE ACCOUNTABLE. WILL IT TAKE A NUMBER OF DEATHS TO DETERMINE THAT THIS IS A REAL SAFETY ISSUE? I IMPLORE YOU TO INVESTIGATE THESE PROBLEMS ALONG WITH THE WATER ISSUE. SO FAR IT CAUSED MY BLOWER RESISTOR TO SHORT OUT AND NEED REPLACING. I HAD NO HEAT IN BELOW ZERO WEATHER. *JB
- 12/29/2000· VISIBILITY
WINDSHIELD HAS A GLARE FROM THE DASH SHOWING DIRECTLY IN YOUR LINE OF SIGHT WHICH MAKES IT DIFFICULT TO SEE OBJECT WHICH ARE BEHIND THE GLARE. THIS IS A REAL PROBLEM THE BRIGHTER THE SUN SHINES THE DARKER THE GLARE. IT ACTUALLY LOOKS LIKE YOU ARE LOOKING INTO A MIRROR AND SEE THE REFLECTION OF THE DASH BACK INTO THE WINDSHIELD. THIS VERY WELL COULD CAUSE AN ACCIDENT . THE SECOND PROBLEM WAS DEFROSTER WOULD NOT KEEP ICE FROM FORMING ON THE INSIDE OF ALL WINDOWS OF THE VAN . WINDOWS APPEARED AS IF NEED TO HAVE ICE SCRAPED OFF BUT ICE WAS ON INSIDE NOT OUTSIDE. THIS DEFINITELY IS A SAFETY HAZARD BECAUSE YOU CAN NOT SEE OUT OF ANY WINDOWS. *AK
- 12/28/2004· STEERING
WHILE TURNING THE STEERING WHEEL, THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE UPPER POWER STEERING COOLER HOSE NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
- 12/27/2006· LATCHES/LOCKS/LINKAGES
OUR BACK LATCH ON OUR DODGE GRAND CARAVAN DOES NOT RELEASE ENOUGH TO LET THE AUTOMATIC LIFT GATE OPEN. THE DEALER CLEARED THE CODE AND SAID IT WORKED, BUT IT DOES NOT FULLY RELEASE AND THE AUTO LKIFT GATE FAILS EVERYTIME.
- 12/26/2001· SERVICE BRAKES, HYDRAULIC,POWER TRAIN,SEATS,UNKNOWN OR OTHER
THE TRANSMISSION CATASTROPHICALLY FAILED FOR THE SECOND TIME ON AN EXIT RAMP. FORTUNATELY, MY WIFE WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE FRONT BARKE ROTORS ARE WARPED. MY WIFE WAS INFORMED BY DODGE THAT THIS SHIMMY WE WERE FEELING AS WE APPLIED THE BRAKES WAS THE ABS ENGAGING. AFTER TAKING THE VEHICLE TO ANOTHER DODGE DEALERSHIP, WE WERE INFORMED THE PROBLEM IS WARPED FRONT BRAKE ROTORS. IN ADDITION, BECAUSE THE VEHICLE HAS OVER 12000 MILES, WE NOW HAVE TO PAY FOR THE REPAIRS! THE LEATHER SEATING IN THE REAR IS 'DELAMINATING.' (I DON'T KNOW OF A BETTER WAY TO DESCRIBE IT). THE REAR AUTOMATIC HATCH DOES NOT AUTOMATICALLY OPEN. THIS TOO IS A RECURRING PROBLEM.
- 12/24/2008· EXTERIOR LIGHTING
I OWN A 2001 DODGE GRAND CARAVAN THAT IS HAVING A PROBLEM WITH THE HEADLIGHTS. WHEN THE LIGHTS ARE ON, ONLY THE LEFT LIGHT COMES ON, WHEN YOU PUT THE HIGHBEAMS ON ONLY THE RIGHT LIGHT WILL LIGHT. WE HAVE REPLACED THE BULBS, BUT THIS HAS NOT TAKEN CARE OF THE PROBLEM. I HAVE DONE SOME RESEARCH AND SEVERAL PEOPLE HAVE COMPLAINED ABOUT THE SAME ISSUE, IS SEEMS AS IF IT HAS SOMETHING TO DO WITH THE FRONT MODULE. *TR
- 12/24/2003· POWER TRAIN
2001 DODGE GRAND CARAVAN. AT 57,000 MILES THE FRONT PUMP ON THE AUTOMATIC TRANSMISSION FAILED, RESULTING IN COMPLETE TRANSMISSION FAILURE. $3,500 TO REPLACE WITH RECONDITIONED TRANSMISSION. DAIMLER-CHRYSLER CUSTOMER SERVICE REFUSED TO PAY ANY AMOUNT FOR REPAIRS.*AK
- 12/21/2004· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
THE HEADLIGHTS AND DASHBOARD LIGHTS GO OFF BY THEMSELVES. VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS AND NO DEFECTS FOUND. *AK
- 12/21/2004· POWER TRAIN
AT ABOUT 32,000 MILES I HAD TAKEN MY VAN IN FOR AN OIL CHANGE AND ASKED THE DODGE DEALER TO LOOK AT THE TRANSMISSION. IT HAD BEEN SHIFTING ROUGH OCCASIONALLY, AND THEY LOOKED AT IT, AND SAID IT WAS FINE. LAST WEEK I WAS DRIVING DOWN THE 10 FREEWAY AT ABOUT 70 MPH WHEN THE TRANSMISSION SEIZED FOR ABOUT 2-3 SECONDS, THE VAN'S FRONT WHEELS LOCKED UP, AND THE VAN SLID SIDEWAYS, THEN THE TRANSMISSION BROKE LOOSE, AND I WAS ABLE TO REGAIN CONTROL AND GET THE VAN TO THE SLOW LANE AND PROCEED TO EXIT. I THEN HAD THE VAN TOWED TO DODGE WERE THEY SEEMED SURPRISED THAT THE TRANSMISSION FAILED. AND NOW I READ ABOUT ON THE INTERNET THAT ITS NOTRIOUS FOR THIS. I HAD A CO WORKER WITH ME AND WE WERE BOTH PHYSICALLY SHAKEN. I BELIEVE THIS IS A MAJOR DEFFECT IN THE VEHICLE AND SHOULD BE INVESTIGATED! PLEASE HELP DO SOMETHING. *AK
- 12/21/2003· VISIBILITY
I OWN A 2001 DODGE GRAND CARAVAN SPORT. I HAVE EXPERIENCED PROBLEMS WITH THE POWER WINDOWS ON BOTH THE DRIVERSIDE AND PASSENGER SIDE. THE WINDOWS WILL INTERMITTENLY WORK. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND PAID 210.72 JUST FOR THE REPAIR OF DRIVERSIDE. THE DEALER DID NOT HAVE THE PART IN STOCK FOR THE PASSENGERSIDE. THE DEALER STATED THAT THEY REPLACED THE POWER WINDOW REGULATOR. I AM STILL WAITING FOR THE PASSENGERSIDE REGULATOR TO COME IN SO THAT TOO CAN BE REPLACED. THIS CONCERNS ME BECAUSE I WOULD NOT BE ABLE TO OPEN THE WINDOWS IN CASE OF AN EMERGENCY, WHEREAS I WOULD NOT BE ABLE TO OPEN THE DOOR.*AK
- 12/16/2004· LATCHES/LOCKS/LINKAGES
(1) NORMAL USAGE (2) THE PASSENGER SLIDING DOOR DOES NOT LATCH AND REMAINS OPEN. EVEN AFTER CLOSING BY HAND. A SIDE EFFECT IS THAT IT DOES NOT OPEN WHEN THE CLOSE BUTTON IS PRESSED. (3) TO FIX RIGHT NOW - I HAVE TO STOP THE VAN, GET OUT, AND CLOSE A COUPLE OF TIMES BY HAND. EACH TIME YOU HAVE TO CHECK TO MAKE SURE IT STAYS CLOSED. NOW I AM PAYING $320 TO HAVE THE DEALER PUT IN A NEW LATCH AND ELECTRONIC SWITCH. THE DEALER, JOLLY JOHN, HAD TWO OF THESE SAME FAILURES TODAY! A SEVICE DESK PERSON MENTIONED HE HAD A SIMILAR FAILURE. SEEMS LIKE A COMMON PROBLEM. THIS IS NOT A COLD PROBLEM, AS OUR VAN IS IN A HEATED GARAGE AND IT OCCURS ANYTIME SINCE OCTOBER.
- 12/16/2001· ELECTRICAL SYSTEMFire
AN ELECTRICAL SYSTEM MALFUNCTION UNDER THE HOOD CAUSED THE VEHICLE TO CATCH ON FIRE, THE FIRE INSPECTOR CAME TO THIS CONCLUSION BASED ON A CORE THAT THE FIRE BURNED. *YH
- 12/15/2011· SUSPENSION
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT HEARD A CLUNKING NOISE WHEN HE APPLIED PRESSURE TO THE BRAKES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE LOWER CONTROL ARM PIVOT BOLT WAS FRACTURED. THE DEALER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 171,000.
- 12/15/2004· SERVICE BRAKES, HYDRAULIC
THE BRAKE HAD WORE OUT EVERY 20,000 MILES, EVEN WHEN FIX WEAR OUT AGAIN AND AGAIN. *BF THE DEALER REPLACED PAD/SHOES AND THE CONSUMER DETECTED NOISE COMING FROM THE BRAKING SYSTEM. *SC THE CONSUMER DISCOVERED THERE WAS A MAJOR PROBLEM WITH THE ROTORS. *JB
- 12/14/2004· AIR BAGS
THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT A RECALL WAS NOT FOR THIS VEHICLE. THE CONSUMER WOULD HAVE TO PAY FOR PARTS AND LABOR. *AK THE CONSUMER STATED THAT THE RECALL DEALT WITH THE SAME PROBLEM SHE WAS HAVING WITH HER VEHICLE. *TC
- 12/13/2004· STEERING
WHILE THE VEHICLE WAS IN A TIRE REPAIR SHOP FOR A FRONT END ALIGNMENT. MECHANIC INFORMED THE CONSUMER THAT BOTH FRONT TIE RODS NEEDED TO BE REPLACED. DEALER AND THE MANUFACTURER WERE NOTIFIED.*AK
- 12/13/2003· SERVICE BRAKES, HYDRAULIC
BRAKES PULSE WHEN STOPPING, ESPECIALLY NOTICEABLE AT LOWER SPEEDS. VAN MILEAGE IS ABOUT 22,000 MILES. FIRST NOTICED THE PROBLEM AT ABOUT 8000-10,000 MILES, AND IT HAS STEADILY GOTTEN WORSE. IT IS QUITE PROMINENT NOW. PRESUMABLY THE ROTORS ARE WARPED. THE (ORIGINAL) BRAKE PADS ARE STILL IN VERY GOOD CONDITION. WE ARE VERY CONSERVATIVE DRIVERS AND RARELY MAKE FAST STOPS. DEALER SAYS BRAKES ARE WARRANTEED FOR ONLY A YEAR. APPARENTLY, SO ARE THE ROTORS. THE INCIDENT DATE IS THE DATE I POSTED THIS NOTICE. THE PROBLEM HAS BEEN ONGOING FOR WELL OVER A YEAR. WE DIDN'T NOTICE IT MUCH AT FIRST, BUT IT IS NOW PRONOUNCED ENOUGH ONE CANNOT MISS IT. *AK
- 12/11/2003· POWER TRAIN
TRANSMISSION DISINTEGRATED. AS A RESULT, VEHICLE BECAME INOPERATIVE. *AK
- 12/09/2006· VISIBILITY
WE HAVE A 2001 DODGE GRAND CARAVAN, THE DRIVER'S SIDE WINDOW ROLLS DOWN, BUT WILL NOT ROLL UP VERY WELL. IT'S 95% BROKEN...IN OTHER WORDS, WE COULD DRIVE FOR HOURS AND TRY TO ROLL IT UP AND IT WILL NOT...THIS HAS HAPPENED MANY TIMES AND NO ONE HAS EVER BEEN HURT, BUT I DON'T THINK IT SHOULD HAVE TO COME TO THAT TO GET A RECALL ORDERED. I'VE SEEN COUNTLESS FORUM POSTS WITH PEOPLE HAVING THE SAME PROBLEM. *NM
- 12/08/2009· ELECTRICAL SYSTEM
2001 DODGE GRAND CARAVAN, 157531 MILES, INSTRUMENT PANEL STOPS WORKING WHEN TURN SIGNALS ARE USED. TOOK TO THE DEALER DIAGNOSED AS BCM FAILURE. PARTS NOT REPLACED. *TR
- 12/03/2008· AIR BAGS
NOTHING UNUSUAL LEADING UP TO THIS INCIDENT. THE AIRBAG LIGHT AND OUR RADIO VOLUME CONTROLS ON THE STEERING WHEEL FOR OUR 2001 DODGE GRAND CARAVAN WERE NOT WORKING. AFTER PAYING $70 TO DIAGNOSE THE DEALER TOLD US THE CLOCKSPRING WAS NOT WORKING (IT WAS "OPEN"). I SEE THAT THE PRIOR YEAR (2000) OF CARAVAN HAS THIS SAME PROBLEM. DODGE ISSUED A RECALL WITH LIFETIME WARRANTY AS THIS IS NOT SUPPOSED TO HAPPEN. *TR
- 12/03/2008· FUEL SYSTEM, GASOLINE
NOTHING UNUSUAL LEADING UP TO THIS. HAD A CHECK ENGINE LIGHT. WHEN WE BROUGHT IT TO THE DEALER, THERE WAS A SMALL LEAK ON THE FUEL FILLER NECK. THE CAR WAS ONLY 5 YEARS OLD AND IS WASHED, GARAGED EVERY NIGHT, AND TAKEN CARE OF. FUEL NECKS SHOULD NOT BE FAILING IN SUCH SHORT TIME. *TR
- 12/03/2008· STEERING
LUCKILY THIS OCCURRED WHILE STOPPED. OUR STEERING WHEEL & KEY IGNITION WERE IN A LOCKED POSITION. WE WERE STARTING THE CAR, AND THE KEY WOULD NOT TURN. WE THOUGHT WE JUST NEEDED TO NUDGE THE WHEEL, BUT IT DID NOT NUDGE. FOUR DIFFERENT PEOPLE TRIED TO NO AVAIL. FINALLY BROUGHT INTO DEALER - NOTED THE CYLINDER IGNITION LOCK NEEDED TO BE REPAIRED. I HAVE NEVER HAD THIS OCCUR ON ANY OTHER CAR, AND SEEMS VERY DANGEROUS IF THIS OCCURRED WHILE THE CAR WAS MOVING ! *TR
- 12/03/2008· EXTERIOR LIGHTING
WHEN TURNING ON THE HEADLIGHTS, ONLY THE RIGHT HEADLIGHT WILL LIGHT ON LOW BEAMS. WHEN SWITCHING TO HIGH BEAMS, ONLY THE LEFT HIGH BEAM WILL ILLUMINATE. *TR
- 12/03/2001· ELECTRICAL SYSTEM,AIR BAGS
AIR BAG LIGHT KEEPS COMING ON AND GOING OFF CONSTANTLY. THIS HAPPENS INTERMITTENTLY. CONTACTED DEALER, AND DEALER COULD NOT FIND ANYTHING WRONG.*AKTHIS VEHICLE HAS BEEN IN FOR SERVICING SEVERAL TIMES FOR ELECTRICAL PROBLEMS, THE REMOTE DOOR OPENER FAILED AND THE PASSENGER SIDE ELECTRIC WINDOW WENT OUT. *JG
- 11/30/2004· AIR BAGS
AFTER THE CONSUMER STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE WARNING LIGHT STAYED LIT UNTIL THE VEHICLE WAS SHUT OFF. *JB THE AIR BAG LIGHT WAS INTERMITTENT. *SC
- 11/30/2003· STEERING
I AM WRITING IN REQUEST FOR YOUR ASSISTANCE IN A MATTER CONCERNING MY 2001 DODGE GRAND CARAVAN. RECENTLY WE BROUGHT OUR VEHICLE INTO MANAHAWKIN CHRYSLER PLYMOUTH; DODGE ON RT. 72 IN MANAHAWKIN, NEW JERSEY FOR SERVICE. WE WERE INFORMED THAT THE VEHICLE, WHICH HAD ONLY JUST HIT 39,000 MILES, WAS IN NEED OF A NEW STEERING RACK AND TIE RODS. I HAD THE VEHICLE REPAIRED AND YET THERE CONTINUES TO BE ODD NOISES IN THE FRONT END. A FEW DAYS LATER THE STEERING DID NOT FUNCTION, AS SOMEONE DID NOT CONNECT A POWER STEERING HOSE PROPERLY AND ALL THE FLUID LEAKED OUT. I AM NOW CONCERNED FOR THE SAFETY OF MY FAMILY. AS AN INDIVIDUAL WHO HAS A GOOD UNDERSTANDING OF AUTO MECHANICS, I AM CERTAIN THAT A STEERING RACK DOES NOT NORMALLY GO BAD SO EARLY IN THE LIFE OF A CAR. EVEN THE DODGE MECHANICS I HAVE SPOKEN TO HAVE INDICATED THAT THIS SHOULD NEVER HAVE HAPPENED.*AK
- 11/29/2005· EXTERIOR LIGHTING
DT: THE CONTACT STATED THE HEADLIGHTS FLICKERED ON AND OFF WHILE ON LOW BEAMS. HE WAS UNSURE WHETHER IT WOULD HAPPEN WITH THE HIGH BEAMS ON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY REPLACED THE MULTIFUNCTION SWITCH. THIS DID NOT CORRECT THE PROBLEM. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR REPAIRS. *AK
- 11/28/2005· ELECTRICAL SYSTEM
RADIO MALFUNCTIONING INTERMITTENTLY OVER APPROXIMATELY ONE MONTH EVENTUALLY LEADING UP TO COMPLETE FAILURE. SMELLED SMOKE. HEARD OF RECALL ON RADIO. SPOKE WITH DEALERSHIP. DEALERSHIP SAID MY VEHICLE IS NOT INVOLVED WITH RECALL ANNOUNCEMENT. DEALER CHECKED AND FOUND NO PROBLEMS RELATED TO RECALL. SUBSEQUENT ELECTRICALLY-RELATED FAILURES IN RECENT MONTHS INVOLVING HEADLIGHTS, FUEL GAUGE LIGHT, WINDSHIELD WIPER LIGHT, WASHER FLUID PUMP, DEAD BATTERY. *JB
- 11/28/2003· VEHICLE SPEED CONTROL
SPEEDOMETER WAS OPERATING ERRATICALLY. SOMETIMES IT WORKED FINE, SOMETIMES IT RACED FROM 0 TO 120 MPH, MOVING BACK AND FORTH RAPIDLY,AND SOMETIMES IT RESTED ON 0 MPH WHILE CAR WAS IN MOTION. WHEN STOPPED AT STOP SIGN AND / OR RED LIGHT AND WHILE VEHICLE IN GEAR, VAN SOMETIMES STALLED. VAN OFTEN STALLED WHEN MOVING IN REVERSE. FEARED THAT VEHICLE WOULD LOSE POWER AT HIGH SPEED, RESULTING IN A COLLISION. DEALER WORKED ON VAN FOR ONE FULL DAY. RETURNED VAN CLAIMING THAT PROBLEM WAS CORRECTED; REPLACED OUTPUT SPEED SENSOR. WITHIN FIVE MINUTES AFTER LEAVING DEALER, SPEEDOMETER BEGAN MOVING ERRATICALLY AGAIN. VEHICLE HAS BEEN WITH DEALER FOR OVER ONE WEEK. DEALER CLAIMED THAT SPEEDOMETER WOULD NOT ACT UP FOR THEM LONG ENOUGH TO DETERMINE PROBLEM. DEALER WANTED LONER VEHICLE RETURNED, BUTOWNER REFUSED; NOT UNTIL PROBLEM WAS CORRECTED. VEHICLE PURCHASED JUNE 2001 AND HAD LESS THAN 29000 MILES WHEN MALFUNCTION WAS NOTICED -- EARLY OCTOBER 2003.*AK
- 11/27/2011· FUEL SYSTEM, GASOLINE
RUPTURED FUEL LINE SPRAYING GASOLINE ONTO MUFFLER. THE FUEL LINES ARE PLASTIC AND ARE ATTACHED TO THE FUEL FILTER AND ARE REPLACED TOGETHER AS A UNIT. THE PLASTIC LINE HAD A QUARTER INCH RUPTURE. THIS FILTER HAD LESS THAN 30K MILES AND WAS ABOUT A YEAR OLD. WHY DOES CHRYSLER USE PLASTIC FUEL LINE? I DO NOT KNOW THE CAUSE - A WEAK INFERIOR PLASTIC OR A SHARP STONE PERHAPS. EITHER WAY, IT DOES NOT MATTER. I HAVE NEVER SEEN A HARD PLASTIC USED FOR FUEL DELIVERY. THE OLD STYLE RUBBER FUEL HOSES WOULD BE MUCH BETTER AND SAFER. I AM THINKING THIS PLASTIC IS USED BECAUSE OF THE FLEX FUEL OPTION BUT I AM NOT A MECHANIC. I AM GLAD MY VEHICLE DID NOT CATCH FIRE. I WAS LUCKY. AFTER REPLACING THE FILTER WITH A NEW ONE FROM NAPA ONE OF THE FUEL LINES WOULD NOT STOP LEAKING. I HAD TO RETURN IT FOR ANOTHER NON LEAKING FILTER. BECAUSE OF THIS I AM ALSO CONCERNED ABOUT THE QUALITY OF REPLACEMENT PARTS AS WELL. *TR
- 11/27/2008· EXTERIOR LIGHTING
HEADLIGHT PROBLEM: VEHICLE HAS DAYTIME RUNNING LIGHTS. WITH HEADLIGHTS OFF, DRIVING WITH DAYTIME RUNNING LIGHTS ONLY THE LEFT HEADLAMP IS ILLUMINATED. WHEN THE HEADLIGHTS ARE TURNED ON THE LOW BEAM ON THE RH SIDE ILLUMINATES, BUT NOT THE LEFT. WHEN THE HEADLIGHTS ARE SWITCHED TO HIGH BEAM, THE LH LAMP ILLUMINATES BUT THE RH DOES NOT. INTERNET CHAT DISCUSSIONS INDICATE THIS IS A VERY COMMON PROBLEM. I FIRST NOTICED THIS PROBLEM A WEEK AGO AND REPLACED THE HEADLIGHT BULBS, WHICH DID NOT SOLVE THE PROBLEM. I WILL NOW TRY A SOLUTION TO IMPROVE THE CONNECTIONS FROM THE CONTROL MODULE TO THE FUSE BLOCK, AS INDICATED BY SEVERAL CONTRIBUTORS TO AN ONLINE DISCUSSION FORUM. *TR
- 11/26/2010· AIR BAGS
OWN A 2001 DODGE GRAND CARAVAN. PASSENGER SIDE AIRBAG DEPLOYED IMMEDIATLEY AFTER VAN PLACED IN PARK AND IGNITION TURNED OFF. ONE MONTH LATER, DRIVER'S SIDE AIRBAG ALSO DEPLOYED IMMEDIATELY AFTER BEING PLACED IN PARK AND IGNITION TURNED OFF. NO PREVIOUS WARNING LIGHTS OR INDICATORS.
- 11/25/2008· EXTERIOR LIGHTING
HEADLIGHTS. THE DAYLIGHTS HAVE ONE LIGHT ON AND THE OTHER OFF. TURN ON THE HEADLIGHTS AND THE OTHER LIGHT GOES OUT JUST OPPOSITE. PULLED THE FCM AND CLEANED THE CONTACT WORKED FOR AWHILE THEN BACK TO THE SAME THING. THE FCM PLUGS INTO THE MAIN FUSE BLOCK SEEMS LIKE THE CONNECTION HERE IS NOT A GOOD ONE. *TR
- 11/25/2006· ENGINE AND ENGINE COOLING
METAL COOLANT LINES GOING TO REAR HEATER FAILED. COMPLETELY ROTTED/RUSTED OUT ($400 IN PARTS/LABOR). VEHICLE ONLY HAD 41931 MILES ON IT. SOULD BE FILED UNDER AIR CONDITIONER, HEATER, VENTILATION BUT THERE WAS NO CAT. FOR IT. *NM
- 11/25/2006· EXTERIOR LIGHTING
SINCE 8/25/04 30153 MILES I HAVE HAD LIGHT SWITCH PROBLEMS. FIRST IT WAS THE INTERIOR LIGHTS THAT WOULD TURN ON AND OFF ALL THE TIME. DEALER SAID SWITCH WAS WORKING NORMAL.(IT WAS LIKE AN OLD RADIO VOLUME SWITCH THAT MADE NOISE, IF YOU KEPT MOVING THE SWITCH IT WOULD BET BETTER FOR A WHILE AND THEN START UP AGAIN)THEN 2/14/06 41931 MILES MY HEADLIGHTS STARTED TO FLICKER WHEN I HAD THE LIGHTS ON (THE HEADLIGHT AND DIMMER ARE ALL IN ONE UNIT) AND THE DEALER DID TSB 08-005-04 (WHICH DOESN'T EVEN APPLY TO MY VEHICLE) AND CHARGED ME $41.50. FINALLY ON 9/7/06 46022 MILES IT STARTED AGAIN AND I DROVE RIGHT DOWN SO THE DEALER COULD ACTUALLY SEE IT WHILE IT HAPPENED AND THEY DID WITNESS THE PROBLEM AND MADE AN APPOINTMENT. OF COURSE THE TECH. THAT WITNESSED IT WAS ON VACATION WHEN IT WENT IN FOR THE APPT. AND THEY COULDN'T DUPLICATE THE PROBLEM AGAIN, AFTER SPEAKING WITH THE DEALERSHIP THEY REPLACED THE SWITCH AND CHARGED ME $100 FOR MY DEDUCTIBLE WHICH SHOULD HAVE BEEN COVERED UNDER MY REGULAR WARRANTY IF THEY FIXED IT RIGHT IN THE FIRST PLACE BACK IN 2004 OR EVEN IN 2006 THE 2ND TIME IT WAS IN AND ALSO PAID THE $100 FOR OTHER WARRANTY WORK. *NM
- 11/25/2006· SUSPENSION
FRONT END WAS MAKING CLUNKING NOISES SINCE ABOUT 24,000 MILES,EACH TIME I WENT TO THE DEALER SINCE THEN IT WAS BROUGHT UP, BUT NOTHING FOUND BY THEM. FINALLY AT 44,070 THEY LOOKED ONCE AGAIN AND (NOW THAT MY WARRANTY WAS OVER) THEY FOUND THAT MY FRONT SWAY BAR LINKS AND BUSHINGS WERE BAD AND REPLACED. CHRYSLER DID GOODWILL THE REPAIR UNDER EXTENDED WARRANTY BUT I STILL HAD TO PAY $100 FOR THE DEDUCTIBLE (WHICH SHOULD HAVE BEEN COVERED UNDER MY PREVIOUS WARRANTY WORK WHEN I PAID THE $100 AND THEY DIDN'T DO THE WORK UNTIL I CALLED CHRYSLER AFTER I ALREADY LEFT AND HAD TO GO BACK). I DO THINK IT WAS WAY TOO SOON TO HAVE FRONT END SWAY BAR PROBLEMS. *NM
- 11/22/2016· SEAT BELTSCrash
MY DODGE GRAND CARAVAN 2001 WAS INVOLVED IN A FRONT END COLLISION IN OCTOBER OF 2015. I T-BONED ANOTHER CAR THAT PULLED OUT IN FRONT OF ME. I WAS GOING 35-40 MILES PER HOUR. THE SEAT BELT FAILED TO TIGHTEN AROUND MY HIPS. BECAUSE OF THIS FAILURE I SUSTAINED EXTENSIVE DAMAGES TO MY RIGHT LEG. THIS INCLUDED A DISPLACED FRACTURE, NUMEROUS OTHER FRACTURES, A CRUSHED INJURY TO THE TIBIA PLATEAU. I HAD 5 MONTHS IN REHAB, 3 SURGERIES, EXTENSIVE PHYSICAL THERAPY. I AM STILL RECEIVING MEDICAL TREATMENT A YEAR LATER. IF THE SEATBELT HAD DONE WHAT IT . WAS DESIGNED TO DO, MY LEG WOULD NOT OF HIT THE DASH BOARD. THESE INJURIES WERE CAUSED BY A SEATBELT FAILURE OF MY DODGE GRAND CARAVAN.. EXTENSIVE RECORDS ARE AVAILABLE.
- 11/22/2004· STEERING
POWER STEERING HOSE CONTINUALLY COMES OFF--HAD IT REPLACED 3 TIMES WITHIN A 9 MONTH PERIOD. *JB
- 11/21/2000· ELECTRICAL SYSTEM
DEFECTIVE SWITCH AND 25 AMP FUSE CAUSED VEHICLE TO STALL WHILE DRIVING WHICH ALMOST RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION.*AK
- 11/17/2014· ELECTRICAL SYSTEM,AIR BAGS
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE BUTTONS ON THE STEERING WHEEL WOULD NOT WORK. THE DEALER STATED THAT THE FAILURE MIGHT BE DUE TO A DEFECTIVE CLOCK SPRING. IF A CRASH OCCURRED, THE AIR BAG COULD POTENTIALLY NOT DEPLOY. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
- 11/17/2004· ENGINE AND ENGINE COOLING
A METAL HOSE UNDERNEATH THE VAN RUSTED THROUGH AND EXPLODED. THIS RESULTED IN ALL THE COOLANT LEAKING OUT. THIS CAUSED THE VAN TO IMMEDIATELY OVERHEAT AND STALL WHILE DRIVING. THE DEALERSHIP PEFORMED A DIAGNOSTIC TEST AND DISCOVERED THE HOSE NEEDS TO BE REPLACED. *JB *SC
- 11/15/2005· TIRES
DT: CONTACT STATES THERE WAS A FAILURE ON THE SIDEWALL OF THE TIRE THAT CAUSED COMPLETE LOSS OF TIRE PRESSURE. THE TIRE WAS A GOODYEAR INTEGRITY. HE HAD THE TIRE REPLACED WITH THE EXACT BRAND OF TIRE. DURING THE SAME MONTH, ANOTHER TIRE EXPERIENCED THE SAME PROBLEM. THE REPLACEMENT AGAIN, WAS THE SAME BRAND OF TIRE. THE TIRE DEALER SAID THE FAILURES WERE NOT DUE TO A DEFECT IN THE TIRES. AFTER APPROXIMATELY 7 MONTHS ONE OF THE NEW TIRES STARTED EXPERIENCING THE SAME PROBLEM. *NM
- 11/15/2005· AIR BAGS
AIRBAG LIGHT KEEPS COMING ON & OFF INTERMITTENTLY ALONG WITH WARNING BELL. TOOK TO DEALERSHIP. DEALER SAID DRIVER SQUIBB CIRCUIT OPEN & THEY REPLACED THE CLOCKSPRING ASSEMBLY.*JB
- 11/15/2004· AIR BAGS
WHEN HITTING A BUMP AT ANY SPEED, THE AIR BAG LIGHT ILLUMINATED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC
- 11/15/2002· STEERING
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE RACK AND PINION SNAP CAUSING THE CONSUMER TO LOSE STEERING CONTROL. DEALER NOTIFIED TS
- 11/14/2012· AIR BAGS
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND WHENEVER THE CONTACT WOULD ATTEMPT A TURN. THE LIGHT REMAINED ILLUMINATED AS THE FAILURE PROGRESSED. THE CONTROLS ON THE STEERING WHEEL FAILED AND LATER, THE HORN ALSO FAILED. AFTER PERFORMING EXTENSIVE RESEARCH, THE CONTACT CONCLUDED THAT THE CLOCK SPRING FAILED. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED AND NEITHER OFFERED ANY ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,000 AND THE CURRENT MILEAGE WAS 166,000.
- 11/13/2007· FUEL SYSTEM, GASOLINE,AIR BAGS
I RECENTLY BOUGHT A 2001 DODGE CARAVAN FROM A BUY HERE PAY HERE DEALER. I RAN A CARFAX REPORT AND SAID IT CAME INTO SOUTH CAROLINA 5/28 2007 WITH 70743MILES ON IT THE DEALER WHO SOLD IT TO ME REPOSSED IT AT 79,608 MILES WHICH I THOUGHT WAS ORIGINAL MILES. I FOUND A RECEIPT IN THE GLOVE BOX WHICH I HAVE PROOF IT WAS IN BALT. MARYLAND 5/13 2006 WITH 71,951 IN AND OUT WITH MAJOR REPAIRS. WHAT I WANT TO KNOW WHAT IS THE REAL MILEAGE AND IF THERE IS AWAY I CAN VERIFY .I HAVE THE CHECK ENGINE LIGHT AND AIR BAG LIGHTS STAYING ON. HAVE I BOUGHT HIDDEN USED LEMON OR WHAT?I KNOW WHEN TOU SIGN PAPERS HERE AND IT SAYS AS IS IS LAW. DO YOU HAVE ANY SUGGESTIONS ON WHAT TO DO OR AM I JUST STUCK? *TR
- 11/10/2009· EXTERIOR LIGHTING,ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE HEAD-LIGHTS AND THE SPEEDOMETER INTERMITTENTLY FAIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE INTERNAL HEADLIGHT MODULE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 130,000. THE CURRENT MILEAGE WAS 132,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
- 11/05/2004· POWER TRAIN
DURING NORMAL DRIVING THE TRANSMISSION TORQUE CONVERTER FAILED WHICH TEHN RESULTED IN A TRANSMISSION PUMP FAILURE. VEHICLE BECAME UNDRIVEABLE. TRANSMISSION REQUIRED TOTAL BUILD. VEHICLE HAD ONLY 56K MILES AND WAS NEVER USED TO TOW ANYTHING. PER DEALER, CHRYSLER DENIED ANY RESPONSIBILITY AND REFUSED TO OFFER FINANCIAL ASSISTANCE.*AK