2001 Dodge Durango

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2003· SUSPENSION,ELECTRICAL SYSTEM,SEAT BELTS

  FRONT BALL JOINT FAILURE UNDER NORMAL DRIVING CONDITIONS IN THE 2001 DODGE DURANGO VEHICLES. REPORTED CASES OF FAILURE CAUSING ACCIDENTS. MANUFACTURE PROBLEM, CAN'T BE CORRECTED. BALL JOINTS CAN BE REPLACED BUT IT WILL FAIL AGIAN. ALSO DASH LIGHTS FAIL WITHOUT WARNING. SEVERAL TIMES BRAKE LIGHTS AND BLINKERS NOT WORKING. PULL FUSE OUT- NOT BLOWN. PUT BACK IN AND THEY WORK AGAIN FOR AWHILE. ALSO, MIDDLE SEAT, SEAT BELT NOT RETRACTING PROPERLY FOR PASSENGERS. RISK OF BODILY INJURY OR DEATH TO PASSENGERS WITH ALL ABOVE CASES.

• 12/31/2003· POWER TRAIN

  MY DURANGO IS ALWAYS SERVICED WHEN NEEDED. OIL IS CHANGED EVERY 3000 MILES OR 3 MONTHS WHICH EVER COMES FIRST. LAST TIME IT WAS TAKEN TO THE DEALERSHIP FOR SERVICE EVERYTHING CHECKED OUT OK. ALL OF A SUDDEN AFTER 2,000 THE TRANSMISSION GOES OUT. I CALLED DAIMLER CHRYSLER TO ASK IF IT HAD A WARRANTY THEY RESPONDED THAT THE WARRANTY WAS FOR 36,000 MILES OR 3 YEARS. I HAVE TAKEN IT TO 2 MECHANICS AND THEY HAVE BOTH SAID THAT I NEED A NEW TRANSMISSION. WHEN MY DURANGO WAS CONNECTED TO THE COMPUTER TO SEE WHAT THE PROBLEM WAS IT ONLY INDICATED THAT IT NEEDED THE SPEED SENSORS REPLACED, I DID THAT AND IT STILL HAS THE SAME PROBLEM. IT SHIFTS INTO 1ST AND 2ND GEAR BUT NOT INTO 3RD GEAR.

• 12/31/2002· AIR BAGSCrash

  WHILE DRIVING AT 45 MPH CONSUMER WAS INVOLVED IN A HEAD ON COLLISION, AIRBAGS DID NOT DEPLOY. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT

• 12/30/2005· SERVICE BRAKES, HYDRAULICCrash

  ABS BRAKING FAILURE - THE BRAKES SLOWED THE CAR FROM 40 TO ABOUT 15 MPH. THEN THE CAR DID NOT SLOW DOWN ANYMORE EVEN WITH THE BRAKE PEDAL DEPRESSED ALL THE WAY. ABS ENGAGED ONCE AND THEN RELEASED AND BRAKES WOULD NOT ENGAGE AGAIN. NO SKID MARKS, JUST CRASHED INTO THE CAR IN FRONT CAUSING DAMAGE TO BOTH VEHICLES. THIS WAS A NORMAL BRAKING SITUATION WITH PLENTY OF DISTANCE TO STOP. *JB

• 12/29/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE COULD BE SHIFTED OUT OF PARK EVEN WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT A PIN WITHIN THE GEAR SHIFT MECHANISM WAS BENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,000. UPDATED 01/10/12*LJ

• 12/29/2003· SUSPENSION

  WHILE DRIVING 15 MPH CONSUMER HEARD A POPPING NOISE COMING FROM UNDERNEATH THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT THE BUSHINGS OF LOWER CONTROL ARM NEEDED TO BE REPLACED. *AK

• 12/27/2010· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE NOTICED THAT THE OIL PRESSURE GAUGE SUDDENLY DROPPED TO 0. HE THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED IT AND INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE OIL SENDING UNIT, THE PUMP, AND THE OIL PAN SCREEN. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE VIN WAS UNAVAILABLE.

• 12/27/2001· SERVICE BRAKES, HYDRAULIC

  DEALER ALREADY NOTIFIED-PREMATURE 1/4 INCH GROOVING IN ROTORS IS NOT NORMAL DURING MILD OPERATING CONDITIONS. I BELIEVE THE METALERGY IS DEFECTIVE IN HARDNESS AND WILL REQUIRE THE EXPENSE OF PREMATURE REPLACEMENT TO AVOID FAILURE RATHER THAN STANDARD SERVICE. *AK

• 12/22/2004· WHEELS

  THE AUTO SHOP INFORMED THE CONSUMER THAT THE FRONT PASSENGER SIDE WHEEL LUG NUT WAS LOOSE. PLEASE PROVIDED MORE INFORMATION. *JB

• 12/22/2004· SUSPENSION

  ">BALL JOINT FAILURE. *BF THE CONSUMER WAS INFORMED THAT THE FRONT WHEEL WAS DANGEROUSLY LOOSE AND WAS UNSAFE TO DRIVE. THE HUB NUT WAS LOOSE. *TC

• 12/22/2003· AIR BAGSCrash

  WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. NO INJURIES WERE REPORTED. *AK *NM

• 12/21/2004· SUSPENSION

  THE STEERING IN MY 2001 DURANGO HAS BEEN VERY LOOSE AND DIFFICULT TO CONTROL ESPECIALLY OVER ROUGH ROADS SINCE ABOUT 30,000 MILES. ABOUT A YEAR AGO WHEN THERE WAS APPROXIMATELY 45,000 MILES ON IT, THERE STARTED TO BE VERY LOUD NOISES COMING FROM THE FRONT WHEELS. I TOOK IT TO THE DEALERSHIP AND WAS TOLD I NEEDED NEW BRAKE PADS BUT NOTHING WAS MENTIONED ABOUT THE BALL JOINTS. I HAD A MECHANIC LOOK AT THE BRAKES AND WAS TOLD THEY WERE FINE, BUT THAT THE UPPER AND LOWER BALL JOINTS SEEMED UNUSUALLY WORN. WHEN I HEARD OF THE RECALL DECEMBER 10, 2004 FOR THE UPPER BALL JOINTS, I TOOK MY VEHICLE IN TO BE CHECKED. THEY VERIFIED THAT THE UPPER BALL JOINTS WERE "ALMOST GONE" AND REPLACED THEM ACCORDING TO THE RECALL. HOWEVER, THEY THEN INFORMED ME THAT THE LOWER BALL JOINTS WERE JUST AS BAD AND NEEDED TO BE REPLACED "VERY SOON". I ASKED IF THE VEHICLE WAS STILL JUST AS UNSAFE AS WHEN I BROUGHT IT IN, AND WAS TOLD "YES". MY CONCERN AND QUESTION THEN IS WHY ARE THE LOWER BALL JOINTS NOT INCLUDED IN THE RECALL? DOES IT NOT MAKE SENSE THAT WHEN ONE HALF OF A SUSPENSION'S MOVING PART FAILS, THAT IT PUTS UNDUE STRESS ON THE OPPOSING PART, CAUSING IT TO FAIL AS WELL? ALSO, IF THE REPAIR OF THE UPPER BALL JOINT DID NOT MAKE MY VEHICLE SAFE, THEN WHAT IS THE PURPOSE OF THE RECALL?*AK

• 12/20/2004· STEERING

  I WAS DRIVING ON A HIGHWAY OFFRAMP AT APPROXIMATELY 45 MPH. THE STEERING WHEEL LOCKED FOR APPROX 3 SECONDS. IT THEN UNLOCKED ALLOWING ME TO REGAIN CONTROL OF THE VEHICLE. THE STEERING CONTINUED TO LOCK AND UNLOCK PERIODICALLY. THE CAUSE WAS THE POWER STEERING PUMP. HOWEVER, THIS INCIDENT WAS DIFFERENT FROM THE NORMAL SITUATION WHERE POWER STEERING FAILS BECAUSE THE STEERING WAS ALSO SUBSTANTIALLY AFFECTED AT SPEED AND NOT JUST WHEN THE VEHICLE IS AT A VIRTUAL STANDSTILL. MY MILEAGE IS APPROX 65000.*AK

• 12/19/2005· TIRES

  I PURCHASED A USED 2001 DODGE DURANGO WITH GOODYEAR WRANGLER RTS P265/70R16 TIRES, THE SUV HAD APPROX. 42,000 MILES . SHORTLY AFTER PURCHASE, ONE FRONT TIRE BEGAN TO LOSE AIR AND WOBBLE. AFTER INSPECTION BY THE DEALER WHO SOLD ME THE CAR, I WAS TOLD THAT IT APPEARED THE BELT WAS BROKEN AND THE FULL-SIZE SPARE WAS USED TO REPLACE THE TIRE. THIS SECOND TIRE SEEMS TO BE "DOING" THE SAME THING. IN ADDITION, I NOW HAVE A REAR TIRE THAT HAS A "FLAT SPOT" AND COORESPONDING SIDEWALL BULGE ON IT. THE CAR (AND I PRESUME, ORGINAL MANUFACTURER EQUIPMENT TIRES) HAVE APPROX. 50,000 MILES ON THEM. I WROTE TO GOODYEAR, VIA WEBSITE, ABOUT THIS CONDITION, BUT NO ONE HAS RESPONDED. *NM

• 12/19/2003· ENGINE AND ENGINE COOLING

  WE HAVE A 2001 DODGE DURANGO SLT PLUS WITH THE V-8 4.7 ENGINE THAT HAS HAD A STALLING OR STUTTERING PROBLEM WITH THE ENGINE EVER SINCE WE BOUGHT. SEVERAL DEALERSHIPS HAVE LOOKED AT IT AND NONE OF THEM HAVE BEEN ABLE TO FIX THE PROBLEM. I EVEN BROUGHT IT TO THE ATTENTION OF THE REGIONAL MGR AT CHRYSLER -MIKE OLIVER 443-745-8496. MY WIFE IS SCARED TO DEATH ONE DAY SHE IS GOING TO PULL OUT INTO TRAFFIC WITH OUR CHILDREN IN THE CAR AND THE VEHICLE WILL STALL CAUSING AN ACCIDENT.*AK

• 12/19/2001· AIR BAGSCrash

  VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 30MPH. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURY. DEALER HAS BEEN NOTIFIED, AND WILL INSPECT VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

• 12/17/2007· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE HEADLIGHTS, WIPERS, AND POWER DOOR LOCKS MALFUNCTIONED INTERMITTENTLY. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE HEADLIGHTS, WIPERS AND POWER DOOR LOCKS WOULD FUNCTION PROPERLY; HOWEVER, THE INTERIOR LIGHTS WOULD FLICKER. THE DEALER STATED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 87,000. UPDATED 03/05/08. *LJ

• 12/17/2004· SUSPENSION

  I HAVE A 2001 DODGE DURANGO. IT WAS MAKING A SQUEAKING NOISE AROUND THE DRIVER SIDE FRONT TIRES. I TOOK IN TO MY LOCAL DEALER. THEY KEPT MY CAR FOR 4 DAYS AND REPLACED THE SWAY BAR BUSHINGS AND THE SUSPENSION. THEY THEN TOLD ME THAT IT DIDN'T RECTIFY THE PROBLEM; THEREFORE, THEY WOULD KEEP AN OPEN TICKET ON THIS AND IF ANYTHING CAME UP SIMILAR TO MY PROBLEM THEY WOULD NOTIFY ME. WELL, THE NOISE HAS GOTTEN WORSE, AND WE HAVE SEEN NUMEROUS THINGS ON THE NEWS ABOUT THE UPPER BALL JOINTS. MY HUSBAND THEN CALLED THEM, AND THEY SAID THEY HAD NO SUCH PROBLEM, AND NO OPEN TICKETS OR RECORD OF MY BRINING IN THE CAR. I HAVE 2 CHILDREN AND NUMEROUS NIECES AND NEPHEWS WHO ARE WITH ME. I AM AFRAID THAT SOMETHING MIGHT HAPPEN. I DON'T FEEL THIS IS RIGHT WHEN YOU PAY A FORTUNE FOR A CAR. I THINK IT SHOULD BE SAFE. *JB

• 12/17/2003· SUSPENSION

  I OWN A 2001 DODGE DURANGO AND THE UPPER AND LOWER BALL JOINTS HAVE GONE BAD ON THIS VECHICLE UNDER 40,000 MILES. IT IS CAUSING VEHICLE TO SWAY RIGHT.*AK

• 12/17/2001· POWER TRAINCrash

  NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

• 12/17/2001· POWER TRAIN

  CONSUMER RECEIVED NOTIFICATION THAT HER VEHICLE WAS AFFECTED BY RECALL 01V077000 CONCERNING TRANSFER CASE. HOWEVER, DEALERSHIP HAS REFUSED SERVICE, AND RECALL HAS YET TO BE REMEDIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK

• 12/16/2008· VISIBILITY

  TL*THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS AN ISSUE WITH HER DRIVER'S SIDE WINDOW. IT WOULD ROLL DOWN, BUT NOT BACK UP. THE DEALER REPLACED THE DRIVER'S SIDE WINDOW REGULATOR IN SEPTEMBER OF 2008 AT THE COST OF $431.89. HOWEVER, IN DECEMBER OF 2008, THE PASSENGER AND DRIVER'S SIDE SECOND ROW WINDOWS BOTH EXPERIENCED THE SAME FAILURES. SHE DID NOT TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 99,748 AND FAILURE MILEAGE WAS 93,515.

• 12/16/2004· SUSPENSION

  VEHICLE KEPT PULLING TO THE RIGHT, AND THE TIRES KEPT WEARING FROM THE OUTSIDE. THE BALL JOINTS HAD TO BE REPLACED.*AK....CONSUMER CLAIMED DEALER MEVER CHECKED THE ALIGNMENT. INSISTED THAT CONSUME RHAD TO BUY NEW TIRES BEFORE DEALER WOULD ALIGN THE VEHICLE. *AK

• 12/16/2003· SUSPENSION

  I WAS HAVING DIFFICULTY MAKING TURNS. I FELT LIKE MY FRONT LEFT TIRE WAS GOING TO COME OFF WHEN I WOULD MAKE TURNS. I IMMEDIATELY TOOK MY VEHICLE TO MY DEALERSHIP. I WAS TOLD THAT MY LEFT BALL JOINT WAS BAD AND ADVICED NOT TO DRIVE MY VEHICLE UNTIL I HAD THE PROBLEM FIXED. I WAS ALSO TOLD THE PART I NEEDED WAS ON A NATIONAL BACKORDER AND THEY WERE UNSURE WHEN IT WOULD BE AVAILABLE. I WAS TOLD THAT THE PROBLEM I HAVE WITH MY VEHICLE IS UNDER INVESTIGATION.*AK

• 12/16/2003· SUSPENSION

  HAD TO HAVE UPPER BALL JOINT AND CONTROL ARM BUSHING REPLACED. *AK

• 12/16/2003· SUSPENSION

  WHILE PARKED, THE VEHICLE'S FRONT END COLLAPSED. THE DEALER STATED THE BALL JOINTS FELL OFF THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB EA03-023

• 12/15/2004· SUSPENSION

  CONSUMER HEARD A CLICKING NOISE AND EXPERIENCED A SHAKING STEERING WHEEL AT LOW SPEEDS AND TURNS, MAKING THE ABILITY TO CONTROL VEHICLE UNEASY. TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT THE VEHICLE NEEDED THE UPPER BALL JOINTS REPLACED.*AK

• 12/14/2012· SEATSCrash

  WHEN TURNING INTO A CHURCH PARKING LOT FOR A WEDDING. THE DURANGO WAS STRUCK FROM BEHIND (AT ABOUT 40 MPH) AND THE DRIVER SEAT BROKE AND I WAS LAID BACK UNABLE TO REACH THE BRAKE PEDAL OR STEERING WHEEL. THE DURANGO TRAVELED APPROX 20 FEET BEFORE HITTING A PARKED JEEP. THE PASSENGER AND I BOTH RECEIVED INJURIES AND CURRENTLY UNDER CARE. DODGE NEEDS TO DO A RECALL ON THE FAULTY PARTS IN THE DRIVER ELECTRIC SEATS THAT ARE CAUSING THE ROCKING BACK AND FORTH CAUSING THE MOUNTING BRACKETS TO FAIL AND BRAKE. I HAVE SEEN NOT POSTS OF DEATHS OCCURRING BUT IT IS JUST A MATTER OF TIME BEFORE IT DOES. WE WERE VERY LUCKY. *TR

• 12/14/2004· STEERING,SUSPENSION

  I RECENTLY HAD NEW TIRES PUT ON MY DURANGO AND WAS GOING TO HAVE A ALIGNMENT DONE. AT THAT TIME I WAS INFORMED THAT MY RIGHT UPPER BALL JOINT AND RIGHT TIE ROD NEEDED TO BE REPLACED DUE TO EXCESSIVE WEAR. THIS SEEMS TO BE HAPPENING TO MOST OF THE DODGE LIGHT TRUCKS AND SUV'S AND IS OBVIOUSLY A DEFECT IN THE PRODUCT. I DID NOT HAVE THE REPAIR DONE AT THE TIME. IT IS TO COSTLY TO BUY BOTH TIRES AND HAVE TO DO THE REPAIRS AT THE SAME TIME ESPECIALLY AROUND CHRISTMAS. I FEEL THAT THIS IS THE RESPONSIBILITY OF DODGE TO CORRECT THE OBVIOUSLY DEFECTIVE EQUIPMENT.*AK

• 12/13/2004· SUSPENSION

  I HAVE BEEN HEARING ABOUT DODGE DURRANGO RECALLS FOR YEARS 00-03 AND I HAVE A 2001. I HAVE RECENTLY ON DECEMBER 2 WENT TO GET NEW TIRES AND AN ALIGNMENT WHEN I WAS NOTIFIED THAT MY BALL JOINTS ON ALL 4 WHEELS WERE BAD, ALONG WITH A LOWER BALL JOINT ON THE FRONT PASSENGER SIDE. I DON'T FEEL THAT CUSTOMERS OF DAIMLER CHRYSLER SHOULD HAVE TO PAY FOR THIS. I, FOR ONE DON'T HAVE THE MONEY TO GIVE OUT TO REPLACE THIS PROBLEM RIGHT AWAY ESPECIALLY AROUND CHRISTMAS. DAIMLER CHRYSLER SHOULD REPLACE THEM BECAUSE THEY HAVE A DEFECTIVE PRODUCT.

• 12/12/2016· AIR BAGS,SEAT BELTSCrash

  TL* THE CONTACT OWNED A 2001 DODGE DURANGO. WHILE DRIVING 5 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY THE DOOR AND QUARTER PANEL BY ANOTHER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SEAT BELT FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NOSE, HEAD, LIPS, LEFT AND RIGHT LEGS, AND BOTH ARMS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 02/07/2017*CT UPDATED 09/05/2017*JS *CN

• 12/11/2017· ENGINE

  TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 5 MPH, THE VEHICLE MADE AN UNUSUAL NOISE WHEN MAKING A TURN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 195,922.

• 12/11/2004· SUSPENSION

  FAILED FRONT END BALL JOINTS. *JB

• 12/11/2003· STEERING,SUSPENSION

  HAD TO REPLACE UPPER & LOWER BALL JOINTS IN MY 2001 DURANGO AFTER REPLACING PREMATURELY WORN OUT TIRES, DEALER SAID IT WOULD COST CLOSE TO $1,000 SINCE I AM 1,000 MILES OVER MY WARRANTY. ALSO HAD TO REPLACE POWER STEERING PUMP AT A COST OF $600 DON'T KNOW IF THIS IS A RESULT OF THE DEFECTIVE BALL JOINTS HOWEVER. *AK

• 12/11/2003· SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL,EQUIPMENT

  2001 DURANGO R/T. SECOND FAILURE OF TRANSMISSION (11/26/03) @ 35000 MILES. HANDLED BY DIFFERENT DEALERSHIPS AND NO ONE KNOWS EXACTLY WHY OR HOW TRANSMISSION IS FAILING. RPM TACHOMETER RACES BETWEEN 100 - 800 RPM DURING DRIVING CONDITIONS INCLUDING LOAD, LIGHT LOAD, FLAT TERRAIN, AND OCCASIONALLY DOWN HILL WHEN DRIVING OF SPEEDS GREATER THAN 45 MPH IN DRIVE AND OVERDRIVE. EXCESSIVELY HARD CLUNG WHEN SHIFTING BETWEEN 1ST AND 2ND AND BETWEEN 2ND AND 1ST. 1ST FAILURE (2/6/02) WAS BEFORE PCM AND TRANSMISSION FLASH RECALLS @ 20000 MILES. SERVICE MANAGER INSISTED THAT THIS WAS A NORMAL THING AND HIS JEEP DID THE SAME THING. AFTER MUCH CONVINCING THAT I WOULD PREFER THE OPINION OF A TECH INSTEAD DID THEY TAKE THE VEHICLE FOR REPAIR. VEHICLE WAS KEPT FOR AN ADDITIONAL WEEK THAN WHAT WAS PROMISED FOR DELIVERY. VEHICLE WAS KEPT IN GARAGE FOR THE 2 WEEKS AND WHEN PICKED UP ALL PERSONAL ITEMS, ELECTRONICS, TIRE JACK, ETC WAS MISSING (~ $2700 WORTH) AND ACCUSING ME OF LEAVING MY DOORS UNLOCKED (DID NOT QUITE UNDERSTAND HIS POINT AND AURGUEMENT SINCE IT SAT IN THE DEALERSHIPS GARAGE FOR THE 2 WEEK DURATION). SINCE ... TRANSMISSION DOES NOT ALWAYS GO INTO PARK AND OCCASIONALLY DRIVE, VERBALLY TOLD NOT A BIG DEAL BY DEALERSHIP SERVICE MANAGER DUE TO THE TRANSMISSION BEING FLASHED. NOTICED VEHICLE SURGING WITH RPM INCREASE AFTER DRIVING A WHILE. OH, BY THE WAY, YEA, THE BALL JOINTS NEEDED REPLACED AT ~18000 MILES TOO (10/2002)!*AK

• 12/11/2002· EXTERIOR LIGHTING

  CONSUMER STATED THAT WHEN THEY USE THE TURN SIGNAL THE HAZARDS LIGHTS WOULD COME ON CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. MR

• 12/10/2003· SUSPENSION

  PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT: THE UPPER BALL JOINT WORE OUT PREMATURELY. *AK THE PROBLEM WAS NOTICED DURING MAINTENANCE. *SCC *JB

• 12/10/2003· SUSPENSION

  THE UPPER BALL JOINTS WORE OUT PREMATURELY (PE 03-032, FRONT SUSPENSION/UPPER BALL JOINTS). *AK THE FRONT END POPPED WHILE MAKING TURNS. *NM

• 12/09/2004· SERVICE BRAKES, HYDRAULIC

  THE CONSUMER STATED THE ROTORS FAILED PREMATURELY. DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

• 12/09/2004· SERVICE BRAKES, HYDRAULIC

  WHILE APPLYING THE BRAKE PEDAL, THE VEHICLE VIBRATED UNCONTROLLABLY AND THE FAILED TO STOP COMPLETELY. THE MECHANIC INFORMED THE CONSUMER THAT THE ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

• 12/08/2003· SUSPENSION

  MY 2001 DODGE DURANGO HAS BEEN "CLANKING" IN THE FRONT END FOR SEVERAL MONTHS. AFTER TAKING IT TO SEVERAL MECHANICS AND 2 DODGE DEALERS, THE PROBLEM HAS FINALLY BEEN DIAGNOSED - BAD CONTROL ARM AND LOWER BALL JOINTS. MUCH TO MY DISMAY, THIS REPAIR WILL COST OVER A THOUSAND DOLLARS. THIS VEHICLE ONLY HAS MILES ON IT, WE ARE CONSERVATIVE DRIVERS AND TRY OUR BEST TO MAINTAIN OUR CARS. HAD THIS BEEN THE ONLY PROBLEM WITH THIS VEHICLE I MIGHT NOT HAVE CONTACTED YOU - AS IT TURNS OUT, WE HAVE HAD PROBLEM AFTER PROBLEM WITH THIS CAR, SINCE BECOMING OWNERS FEB. 2002. I HAVE BEEN INFORMED BY OUR LOCAL DEALER, CHRYSLER CUSTOMER SERVICE AND SEVERAL INTERNET SITES THAT THIS PART HAS BEEN FAULTY ON MANY VEHICLES, AND MY CAR IS NOT ALONE. AS A RESULT OF DODGE OWNERS EVERYWHERE HAVING SIMILAR PROBLEMS, I HAVE LEARNED THAT THIS PART MAY BE DEEMED FAULTY AND A RECALL MAY ENSUE AS A RESULT. I FEEL THAT THIS CAR IS TOO "YOUNG" TO BE EXPERIENCING SUCH MAJOR MECHANICAL PROBLEMS, AND SUPPORT A RECALL NOTICE. APPARENTLY THE JOINTS SEPARATE AND THE WHEEL CAN "FALL OFF" WHILE THE VEHICLE IS IN OPERATION.....HOW DANGEROUS! *AK

• 12/02/2008· AIR BAGSCrash

  TL*THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 60 MPH, THE CONTACT SWERVED TO AVOID A DEER AND THE VEHICLE ROLLED OVER NINE TIMES. SHE WAS KNOCKED UNCONSCIOUS AND DOES NOT REMEMBER MUCH ABOUT THE CRASH. THE AIR BAGS FAILED TO DEPLOY. THE OWNER OF THE VEHICLE SUSTAINED A BROKEN ELBOW AND BOTH THE OWNER AND THE PASSENGER SUSTAINED MINOR CUTS AND BRUISES. A POLICE REPORT WAS FILED. THE CONTACT BELIEVES THAT DUE TO THE SEVERITY OF THE CRASH, THE AIR BAGS SHOULD HAVE DEPLOYED. THE VEHICLE WAS CONSIDERED TO BE DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 89,000.

• 12/02/2004· SUSPENSION,SERVICE BRAKES, AIR

  DODGE DEALER INDICATED THAT BOTH UPPER AND LOWER BALL JOINTS ON BOTH FRONT TIRES NEEDED TO BE REPLACED DUE TO PREMATURE WEAR. HE STATED THE CAR IS DANGEROUS TO DRIVE BECAUSE THE WHEELS COULD FALL OFF. MY CAR HAS ALWAYS HAD PROBLEMS WITH ITS WHEELS. I HAVE REPLACED THE ROTORS TWICE AND HAD TO BY TIRES SOONER THAN I SHOULD HAVE DUE TO PREMATURE AND UNEVEN WEAR EVEN THOUGH I HAD MY TIRES ROTATED AND REALIGNED FREQUENTLY. WHEN WE FIRST PURCHASED THE CAR IN MADE REALLY STRANGE NOISES AT THE FRONT WHEELS. WE TOOK IT IN TO THE DEALERSHIP TO GET FIXED. THE CAR JUMPY WHEN I GO OVER ROUGH AREAS OF A ROAD. IT SEEMS TO BOUNCE IN ALL DIFFERENT DIRECTIONS. I HAVE TO BE VERY CONSCIOUS WHEN GOING OVER UNEVEN ROADS OR I MIGHT LOSS CONTROL OF THE STEERING. I FEEL THAT DODGE SHOULD COVER THE COST OF REPAIRING THE BALL JOINTS. I FEEL IT IS A MANUFACTURERS DEFECT. NONE OF MY OTHER CARS HAVE EVER HAD THIS PROBLEM AND I HAVE A FORD RANGER WITH 210,000 MILES ON IT AND IT IS USED FOR OFF ROAD DRIVING.*AK

• 12/02/2003· SUSPENSION

  PROBLEMS WITH VEHICLE'S BALL JOINTS.*MR THE CONSUMER WAS TOLD THE FRONT BALL JOINTS WERE WORN OUT. *JB *NM

• 12/02/2003· SUSPENSION

  UPON HAVING THE TIRES REPLACED, THE DEALERSHIP NOTICED THAT THE FRONT LEFT UPPER BALL JOINT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALERSHIP WAS UNABLE TO REPLACE THE PART DUE TO A 800 BACK ORDER. *AK *SCC *JB

• 12/02/2003· STEERING,SUSPENSION

  I OWN A 2001 DODGE DURANGO. IN 2002 I HAD TO HAVE THE WHOLE POWER STEERING RACK AND PUMP REPLACED. N SEPTEMBER OF THIS YEAR I WAS INFORMED THE BALL JOINTS ARE BAD. APPARENTLY THEY HAVE PREMATURELY WORN OUT.*AK

• 12/01/2006· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,ELECTRICAL SYSTEM

  I BOUGHT MY 2001 DODGE DURANGO SPORT IN NOVEMBER 2000. OVER THE COURSE OF THE PAST SIX YEARS I HAVE HAD TO HAVE SO MANY REPAIRS AND REPLACEMENTS OF PARTS, BRAKES, TIRES, ELECTRICAL FUSES & RESISTORS DONE THAT I CAN HONESTLY SAY THAT I WILL NEVER BUY ANOTHER DODGE VEHICLE AGAIN. THE BIGGEST CONCERNS TO ME HAVE BEEN AROUND BRAKES NEEDING REPLACEMENT THREE TIMES, UPPER BALL JOINTS REPLACED DUE TO RECALL, LOWER BALL JOINTS EXHIBITING EXCESSIVE WEAR AS WELL (BUT NOT BEING ABLE TO GET DAIMLER/CHRYSLER TO FIX THEM BECAUSE IT ISN'T COVERED UNDER MY WARRANTY OR THE RECALL NOTICES) AND ABS & BRAKE LIGHTS ON THE DASHBOARD SHOWING UP INTERMITTENTLY. I HAD TO HAVE THE POWER STEERING LINE REPLACED COMPLETELY DUE TO IT RUSTING THROUGH AND CONTINUOUSLY LEAKING STEERING FLUID. THE DEALERSHIP REPLACED MY STEERING FLUID AND TOLD ME IT WOULD BE FINE TO DRIVE UNTIL THE PART CAME IN. THEY SAID THEY WOULD CALL ME AS SOON AS THE PART ARRIVED. TWO WEEKS LATER I HAD TO CHASE THEM DOWN TO GET AN ANSWER AS TO WHETHER OR NOT THE PART HAD ARRIVED AND WAS TOLD I WOULD NEED TO WAIT ANOTHER WEEK TO BRING THE DURANGO IN FOR REPAIRS. JUST RECENTLY MY CHECK ENGINE LIGHT CAME ON, I DROVE STRAIGHT TO THE DEALERSHIP TO ASK THEM TO LOOK AT IT AND THEY ASKED ME IF THE CAR WAS BUCKING OR STALLING. I SAID NO AND THEY TOLD ME IT WAS NOTHING TO WORRY ABOUT THEN. I TRIED TO MAKE AN APPOINTMENT, BUT COULDN'T EVEN BE SEEN FOR A WEEK AND A HALF. I ASKED FOR A LOANER VEHICLE AND THEY SAID THAT CHRYSLER DOESN'T PROVIDE THOSE, BUT THEY COULD CERTAINLY GET ME A RENTAL...WHY BOTHER BUYING FROM A COMPANY THAT DOESN'T OFFER EVEN MINIMAL THINGS TO THEIR CUSTOMERS? *JB

• 12/01/2004· SUSPENSION

  WHEN WE PURCHASED NEW TIRES ON 11/29/04, WE WERE INFORMED THAT THE FRONT LOWER BALL JOINTS ARE WORN OUT AND READY TO BREAK. WE WERE TOLD THAT THESE NEED TO BE REPLACED ASAP.*AK

• 12/01/2003· SUSPENSION

  VEHICLE FAILED STATE INSPECTION DUE TO PREMATURE WEAR OF UPPER AND LOWER BALL JOINTS. PRIOR TO THE INSPECTION, THE VEHICLE WAS SERVICED SEVERAL TIMES FOR FRONT END NOISE BY THE DEALERSHIP.*AK

• 12/01/2002· ELECTRICAL SYSTEM

  ASKED LOCAL DEALERSHIP (SANFORD, NC) TO REPAIR. REPLACED FUSE 12000 MILES LATER SAME PROBLEM AND THEY WILL NOT STAND BEHIND THEIR FIRST REPAIR. DT