2001 Chrysler Town AND Country

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2014· ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE ELECTRICAL FUNCTIONS ON THE INSTRUMENT PANEL WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 170,000. UPDATED 2/24/15*CN THE CONSUMER STATED AIR BAG LIGHT WOULD ILLUMINATE AND THEN GO OUT WHILE DRIVING RANDOMLY. UPDATED 03/03/15*JB

• 12/30/2008· EQUIPMENT

  TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE RADIO WAS ACTIVATED, THE CONTACT NOTICED AN ELECTRIC LIGHT FLASHING. IN ADDITION, THE BATTERY WOULD FREQUENTLY FAIL. HE TOOK THE VEHICLE TO A REPAIR SHOP AND THEY STATED THAT THE RADIO CAUSED THE BATTERY TO DRAIN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 109,759 AND CURRENT MILEAGE WAS 112,759.

• 12/30/2003· SERVICE BRAKES, HYDRAULIC

  WHILE DRIVING THE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. THE DRIVER CONTINUED TO HOLD THE BRAKE PEDAL TO THE FLOOR UNTIL VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE HYDRAULIC BRAKE LINE WAS DEFECTIVE. *NM

• 12/29/2004· AIR BAGS

  AIRBAG INDICATOR LIGHT COMES ON AND OFF. THIS APPEARS TO BE SIMILAR TO THE NUMEROUS OTHER COMPLAINTS WITH THIS SAME SYSTEM IN THE 2001 TOWN & COUNTRY MINI VAN. THE LIGHT MIGHT COME ON ONCE OR TWICE ON A SHORT TRIP, OR IT MAY NOT COME ON DURING A LONG TRIP. AT TIMES IT WILL TURN ON AND OFF MANY TIMES DURING THOSE SAME INTERVALS. WE ARE WAITING FOR A RECALL BEFORE WE PROCEED WITH ANY REPAIRS. THIS NEEDS TO ADDRESSED BY CHRYSLER IN A SERVICE BULLETIN OR A RECALL. *NM

• 12/27/2011· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  CAR HAVE PROBLEM ELECTRICAL,IT DO NOT KEEP RUNNING,IT SHUT OFF, IT BLOW OUT ALL FUEL, THE CAR HAVE VERY PROBLEMS CONCERN ELECTRIC AND OTHER ISSUE I DO NOT KNOW. *TR

• 12/27/2003· EQUIPMENT

  MY AIRCONDITIONER HAS NEVER REALLY BLEW VERY COLD BUT, WHEN IT STOPPED GETTING COLD. I TOOK THE VAN INTO HERITAGE CHRYSLER IN ALEXANDRIA VA. THE SERVICE ADVISOR INSTRUCTED ME THAT THE AC UNIT NEEDED SOME PARTS REPLACE AT A COST OF $800. I NEED THE AC TO WORK IN THE VAN SO I PAID THE FEE. TWO DAYS LATER I RECIEVED A LETTER DATED 2 WEEK PRIOR TO THE DATE, STATING THE THERE WAS A RECALL ON THE AC UNIT. I INSTRUCTED ME TO TAKE MY VAN TO THE NEAREST CHRYSLER DEALERSHIP FOR THE REPAIR AT NOT COST. THIS ANGERED ME BECAUSE I WAS JUST CHARGED FOR THE SAME RECALL AT HERITAGE CHRYSLER IN ALEXANDRIA VA. I CALLED CHRYSLER AND THEY ATTEMPED TO MEDIATE A REFUND FROM THE DEALERSHIP BUT HERITAGE CHRYSLER DECLINED A REFUND, SO CHRYSLER REQUESTED THAT I SEND MY RECIEPTS TO THEM AND THE WOULD REFUND ME ONLY 50% FOR THE COVERD REPAIR. I WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT AGAIN....*AK

• 12/23/2002· STEERING

  WHEN THE VEHICLE WAS DRIVEN, THE CONSUMER WAS UNABLE TO TURN THE STEERING WHEEL. THE STEERING WHEEL FELT AS IF IT WERE LOCKING. THE DEALERSHIP INDICATED THAT THE CAUSE WAS DUE TO THE RACK AND PINION. TS SCC

• 12/19/2002· ENGINE AND ENGINE COOLING

  WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE VEHICLE SHUT DOWN INTERMITTENTLY. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

• 12/18/2004· EXTERIOR LIGHTING

  ENTIRE HEADLIGHTS WILL GO OUT WHILE DRIVING FOR A SHORT PERIOD OF TIME THEN COME BACK ON AGAIN. THIS MAY HAPPEN 4-5 TIMES IN A 5 MILE DRIVE THEN NOT AGAIN UNTIL I DRIVE THE CAR ON ANOTHER OCCASION. WHEN WE WENT TO HAVE THE VEHICLE FIXED THEY TOLD US THE CHRYSLER HAD JUST RECALLED ALL REPLACEMENT PARTS OFF THE SHELVES AND THAT NONE WOULD BE AVAILABLE FOR 6-8 WEEKS. THEY ALSO INDICATED THAT THEY HAD OVER 600 OF THESE ITEMS ON BACKORDER FROM CUSTOMER REQUESTS. I FEEL THIS MUST BE A MANUFACTURE DEFECT AND SHOULD NOT BE A COST THAT CONSUMERS SHOULD HAVE TO PAY FOR. *JB

• 12/17/2006· EXTERIOR LIGHTING

  LEXAN HEADLAMPS ARE CLOUDY AND REDUCE VISIBILITY AT NIGHT. AUTOMAKERS SHOULD NOT BE ALLOWED TO USE SUCH AN INADEQUATE PRODUCT. IT IS A SAFETY HAZARD AND SHOULD BE CORRECTED. THIS NEVER OCCURRED WITH THE OLDER SEALED BEAM HEADLIGHTS. *NM

• 12/16/2010· POWER TRAIN

  68 MPH ON HIGHWAY- RUSH HOUR TRAFFIC- LOUD NOISE- VAN JUST STOPPED. NO LIGHTS, WARNING, ETC. TRANSMISSION COMPLETELY DESTROYED. THANKFULLY THE KID BEHIND ME SWERVED WELL. BRUISES FROM SEATBELT & FACE TO KNUCKLES DUE TO SUDDEN STOP- CHYRSLER & NHTSA KNOW ALL ABOUT THE 41TE DEFECTIVE TRANNYS- ARE YOU GOING TO WAIT UNTIL SOMEONE OR MANY DIE? 2ND TRANNY TO FAIL IN SAME MANNER. *TR

• 12/15/2004· POWER TRAIN

  MY 2001 TOWN AND COUNTRY HAS 46, 000 MILES. WITH NO PRIOR WARNING IT SUDDENLY LOST POWER AND WAS UNABLE TO ACCELERATE. A LOUD WHINING SOUND WAS HEARD. BY THE TIME I COASTED INTO MY NEIGHBORHOOD I HAD NO POWER. VEHICLE TOWED TO DEALERSHIP 2 DAYS AGO. WARRANTY UP 2 MONTHS AND 10000 MILES AGO. WAS TOLD PROBABLY WOULD NEED NEW TRANSMISSION. $1900 BEST SCENARIO/$3300 WORSE CASE. WILL NOT FIND OUT FOR 2 MORE DAYS. WHY WOULD A CAR WITH 46000 MILES NEED A NEW TRANSMISSION. OTHER THINGS THAT HAVE HAPPENED THAT I HAVEN'T EVEN VENTURED TO GET FIXED DUE TO FINANCIAL ISSUES INCLUDE: BACK POWER LATCH WILL NOT WORK. I SOMETIMES CAN'T EVEN GET THE HATCH OPEN MANUALLY. THE SLIDING DOORS MAKE AN UNGODLY GRINDING NOISE WHEN THEY OPEN AND CLOSE; MY RADIO WAS REPLACED AFTER APPROXIMATELY 11000 MILES BECAUSE IT WAS SHORT CIRCUITING OUT THE ELECTRICAL COMPONENTS IN THE DASH; I ALSO HAD TO HAVE THE FRONT ROTORS REPLACED AT 11000 MILES(THEY WERE DEFECTIVE). ALSO, MY FRONT DRIVERS SEAT POWER ADJUSTMENTS ARE BROKEN( GOD KNOW HOW MUCH THAT WOULD COST ME TO GET FIXED) MY BRAKES HAVE NEVER FELT "RIGHT" MY HUSBAND HATES TO DRIVE THE VAN BECAUSE IT FEELS LIKE THE BRAKES ARE TOO SOFT AND WON'T ENGAGE WHEN NEEDED. I HAVE HAD THEM REPLACED AT A DIFFERENT SHOP AT 36,000 MILES THOUGH I TRULY FEEL IT IS A MECHANICAL FLAW. DESPITE MORE TIMES THEN I CARE TO SAY OF BRINGING IT IN TO BE CHECKED THE CAR STILL PULLS TO THE RIGHT. NOTHING HAS HELPED THIS MATTER. I GUESS THE BIG THING THAT GETS ME IS THE TRANSMISSION ISSUES. I AM TRULY DISCOURAGED. A 30000 DOLLAR VEHICLE SHOULD NOT HAVE THESE PROBLEMS. I THOUGHT I WAS GETTING A HIGHER END QUALITY VEHICLE FOR $30000 BUT I GUESS ALL I GOT WAS AN EXPENSIVE LEMON THAT I AM STUCK WITH BECAUSE I STILL OWE 2 YEARS ON IT. OBVIOUSLY BY ALL THE REPORTS I HAVE READ THE TRANSMISSION IS A BIG PROBLEM. CHRYSLER SHOULD OWN UP TO THESE PROBLEMS AND FIX THEM FOR THEIR CUSTOMERS OR SOON THEY WON'T HAVE ANY CUSTOMERS LEFT.*AK

• 12/14/2007· VISIBILITY

  THE DRIVERS SIDE WINDOW GOES DOWN BUT WON'T COME UP. THIS APPEARS TO BE HAPPENING TO LITERALLY THOUSANDS OF TOWN AND COUNTRY MINIVAN OWNER. *TR

• 12/14/2005· EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES

  DRIVER'S SIDE SLIDING DOOR WILL NOT WORK IN COLD WEATHER. IT IS USUALLY WARM IN SOUTHERN LA, BUT IN THE EARLY MORNINGS WHILE TAKING MY CHILDREN TO PRESCHOOL, I COULD NOT GET MY SON'S SLIDING DOOR TO OPEN. IT ALWAYS WORKED WHEN I TOOK IT TO THE DEALER, BUT SEVERAL SCHOOL EMPLOYEES AND OTHERS HAVE SEEN THAT THE DOOR DOES NOT WORK EITHER WITH THE ELECTRONIC KEY, BUTTON ON THE DOOR ITSELF, OR WITH THE OVERHEAD BUTTON LOCATED ABOVE THE DASHBOARD. ODDLY, ALSO ONLY WHEN THE WEATHER IS COOLER, MY HIGH BEAM ON MY DRIVER'S SIDE HEADLIGHT WILL NOT WORK. THE HEADLIGHTS WILL BOTH COME ON, BUT AS SOON AS I DEPRESS THE BUTTON FOR HIGH BEAMS, THE DRIVER'S LIGHT GOES OFF COMPLETELY. IS THERE A CORRELATION SINCE THEY ARE BOTH ON THE DRIVER'S SIDE? PERHAPS SOMETHING ELECTRICAL? WE BOUGHT THE VEHICLE USED LAST SEPTEMBER 2004 AND ALMOST IMMEDIATELY STARTED HAVING PROBLEMS WITH THE SLIDING DOOR AS SOON AS THE WEATHER WAS COOLER. I AM GUESSING AT THE OCTOBER 20/04 DATE, BUT I KNOW I STARTED HAVING PROBLEMS IN OCT OF LAST YEAR SHORTLY AFTER WE'D PURCHASED THE VEHICLE. I HAD PROBLEMS VIRTUALLY EVERY EARLY MORNING IN THE WINTER FROM OCT-FEB, AND THE SAME THING JUST STARTED AGAIN AS THE MORNINGS ARE ONCE AGAIN COOLER (COOLER IN BATON ROUGE MEANS AROUND 45 F). THE DIAGNOSTICS THEY HAVE RUN AT MY CHRYSLER DEALERSHIP KEEP COMING UP EMPTY AND THEY MUST THINK IT'S ALL IN MY HEAD. AT LEAST 2 OTHER MECHANICS FROM WHERE I HAVE MY OIL CHANGED HAVE WITNESSED THE PROBLEMS WITH THE DOORS AND LIGHTS FIRSTHAND, BUT NEVER THOSE AT THE DEALERSHIP. IS THIS HAPPENING TO OTHERS WITH THE SAME MAKE AND MODEL? *JB

• 12/13/2005· LATCHES/LOCKS/LINKAGES

  I HAVE A 2001 CHRYSLER TOWN AND COUNTRY, I HAVE A PROBLEM WITH THE POWER SLIDING DOOR, THIS HAS NOW HAPPENED TWICE FIRST TIME FED. 2005 AND NOW DEC. 2005. BOTH TIMES IT HAS HAPPENED IT HAS BEEN COLD, SINGLE DIGIT TEMP. WHEN STARTING THE CAR AND THE POWER SLIDING DOOR IS SHUT, THE MOTER OF THE DOOR KICKS ON AND KEEPS TRYING TO CLOSE THE DOOR, RESULTING FROM THIS, THE DOOR BECOMES AJAR, AND THE AUTO SLIDE DOOR WILL NOT WORK PLUS THE DOOR WILL NOT SHUT THE DOOR LATCH FREEZES IN THE LOCK MODE AND THE DOOR WILL NOT CLOSE!!! THIS HAPPENED WHEN I TURN THE CAR ON, FIRST TIME MY KIDS WERE IN THE CAR THE SECOND TIME NO ONE WAS IN THE CAR AND THE POWER SLIDE DOOR WAS NEVER TOUCHED. *NM

• 12/13/2003· POWER TRAIN

  MY 2001 CHRYSLER T&C EX ONLY HAS 52,000 MILES ON IT. I DO NOT TOW OR HAUL ANY HEAVY MATERIAL WITH IT, BUT YET I NEED A NEW TRANMISSION COSTING $3,200.00. THE CHECK ENGINE LIGHT CAME ON AND THE NEXT DAY IT FAILED. I TOOK IT BACK TO THE DEALER AND WAS INFORMED THAT 5 SEPERATE THINGS WERE WRONG WITH THE TRANSMISSION. SINCE I WAS OVER THE 36,000 MILES IT WAS NOT COVERED UNDER WARRANTY. I ASKED THE MECHANIC HOW 5 THINGS WERE WRONG WITH THE TRANSIMISSION THAT ONLY HAS 52,000 MILES AND NOT BE DEFECTIVE AND COVERED UNDER A WARRANTY AND HE REPLIED " IT DOES SEEM ODD THAT 5 THINGS FAILED WITH IT ONLY HAVING 52,000 MILES." I CALLED CHRYSLER TO ASKED THAT IT BE FIXED AS A WARRANTY, THE SAME THING I HAD TO DO WHEN THE A/C FAILED AND WAS LATER RECALLED, AND THEY MADE IT SEEM THAT IT WAS MY FAULT FOR NOT PURCHASING THE EXTENDED WARRANTY. I ASK THAT SINCE AT LEAST 13 OTHER PEOPLE, ACCORDING TO YOUR COMPLAINT DATABASE, HAVE HAD TRANSMISSION TROUBLE THAT THIS BE INVESTIGATED. A CAR THAT IS ONLY 3 YEARS OLD, HAVING 52,000 MILES ON IT AND IS NOT USED FOR TOWING OR HEAVY HAULING SHOULD NOT NEED A NEW TRANSMISSION AND IF SO SOULD BE COVERED UNDER WARRANTY SINCE IT WAS APPARENTLY DEFECTIVE. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.*AK

• 12/12/2017· STEERING

  STEERING WHEEL LOCKED UP WHILE DRIVING, WITH ENGINE RUNNING, CAR WENT OFF ROAD, ALMOST HIT TREE. AFTER STOPPED , WITH ENGINE STILL RUNNING ( IT NEVER STOPPED) I HAD TO PULL BACK AND FORTH ON THE STEERING WHEEL, SUDDENLY THE WHEEL WAS FREE TO TURN AND HAS ACTED NORMAL SINCE. DROVE HOME FINE , BUT SCARED IT MAY HAPPEN AGAIN ! KIDS WERE IN VAN !

• 12/11/2009· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING BETWEEN 5-70 MPH THE VEHICLE WILL STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, AND SOME CABLES/WIRES WERE REPLACED. THE REPAIR DID NOT REMEDY THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 110,000.

• 12/10/2003· SEATS,CHILD SEAT

  THE SEAT WAS NOT LOCKED AND WHEN THE CONSUMER APPLIED THE BRAKES SUDDENLY, THE CHILD SAFETY SEAT MOVED AND THE BABY CAR SEAT LUNGED FORWARD. THE BABY BRUISED HIS/HER FACE. IT MUST HAVE SYMBOL TO LET YOU KNOW SEAT IS LOCKED INTO PLACED. *AK *CB *JB

• 12/09/2010· STEERING

  TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. AFTER SHIFTING INTO DRIVE FROM REVERSE, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. AFTER TRYING FOR APPROXIMATELY THIRTY SECONDS, THE WHEEL WAS ABLE TO BE TURNED. THE FAILURE OCCURRED INTERMITTENTLY DURING COLD WEATHER. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 72,000.

• 12/09/2004· UNKNOWN OR OTHER

  THE VEHICLE WAS PARKED INSIDE OF THE GARAGE. THE CONSUMER NOTICED A LIQUID LEAKING FROM UNDERNEATH THE VEHICLE. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT A HOSE NEEDED TO BE REPLACED. THE CONSUMER INFORMED THE MECHANIC THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

• 12/09/2003· POWER TRAIN

  MY 2001 CHRYSLER TOWN AND COUNTRY VAN LOST ITS TRANSMISSION AT 75000 MILES. NO WARNING LIGHTS OR NOISES OR BUMPS IN THE GEARS, JUST GONE AT A RED LIGHT IN BUSY TRAFFIC!! ESTIMATED COST TO REPAIR THIS IS $1500.00 WHICH I DON'T HAVE AT THE MOMENT!! *AK

• 12/08/2017· FUEL/PROPULSION SYSTEM

  FUEL RAIL CAP LEAKING GAS INTERMITTENTLY . FIRE SAFETY HAZARD AND ENVIRONMENT ISSUE... CONTACTED CHRYSLER WITH NO SUCCESS AND POINTED OUT THAT THE FUEL RAIL DESIGN ON MY 2001 TOWN AND COUNTRY 3.8 LITER ALUMINUM INTAKE ENGINE IS THE THE SAME FUEL RAIL DESIGN AS THE 2000 MODEL THAT HAS A RECALL FOR GAS LEAKS AND FIRE. CHRYSLER WOULD NOT EXTENDED THE RECALL TO MY 2001 TOWN AND COUNTRY 3.8 LITER . TO NHTSA ,PLEASE PUT MY 2001 TOWN AND COUNTRY 3.8 LITER ON THE RECALL LIST SO CHRYSLER WILL FIX THIS DESIGN ,FIRE HAZARD AND ENVIRONMENT ISSUES AT THEIR COST. **AS A NOTE THE SIMILAR MODEL YEARS 03-07 3.8 LITER CHRYSLER AND DODGE MINIVANS, CHRYSLER ENGINEERING RE-DESIGNED THIS FUEL RAIL AND COMPLETELY REMOVED THE FUEL RAIL CAP THAT LEAKS SO FREQUENTLY .. HUMMM....... SEE ATTACHED PDF FOR MODEL YEAR 2000 RECALL

• 12/08/2001· ELECTRICAL SYSTEM

  NOBODY WAS HURT EITHER TIME BUT THIS HAPPENED TWICE AND THE MANUFACTURER HAS FAILED TO FIX IT YET. THE CAR IS BRAND NEW AND THE ELECTRICAL SYSTEM HAS JUST SHUT IT DOWN ON TWO SEPARATE OCCASIONS WHILE DRIVING 30 MPH (ONCE IN A PARKING LOT AND ONCE ON A CITY STREET). MY FAMILY IS AFAID TO DRIVE IT NOW A DAYS SINCE MY WIFE HAS BEEN STRANDED WITHOUT POWER TWO TIMES. WHEN THE CAR SHUTS DOWN, IT LOSES ALL POWER AND CAN NOT BE RESTARED. WE HAVE HAD TO GET THE CAR TOWED BACK TO US ON 2 SEPARATE OCCASIONS IN THE FIRST MONTH WE OWNED THE CAR.*AK

• 12/05/2005· AIR BAGS

  BAG LIGHT CONTINUES TO LIGHT UP AFTER REPEATED ATTEMPTS TO REPAIR THE PROBLEM. I AM CONCERNED FOR THE SAFETY OF MY FAMILY AS I AM INFORMED THAT WHEN THE BAG LIGHT IS LIT, THE BAG SAFETY SYSTEM IS INOPERABLE. A RECALL WAS ISSUED BY CHRYSLER FOR MODELS WITH SIMILAR PROBLEMS THAT DOES NOT EXTEND TO THE 2001 TOWN & COUNTRY MODEL. *NM

• 12/04/2007· WHEELS

  TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND THE DRIVER SIDE FRONT TIRE DETACHED. THE CONTACT HAD THE VEHICLE TOWED TO THE MECHANIC AND HE STATED THAT THE LUG NUTS SEVERED. HE REPLACED THE TIRES AND THE LUG NUTS. APPROXIMATELY FIVE MONTHS LATER, WHILE DRIVING 5 MPH, THE FRONT PASSENGER SIDE TIRE DETACHED. AS OF DECEMBER 4, 2007, THE MECHANIC HAD NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE FRONT LUG NUTS SEVERED. THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 120,538. UPDATED 01/03/08. *LJ

• 12/04/2003· SUSPENSION,POWER TRAIN,EQUIPMENT

  WHILE DRIVING AT ANY SPEED, THE VEHICLE WILL NOT COME OUT OF LOW GEAR. THE DEALER REPLACED THE TCM MODULE ON THE VEHICLE. ALSO WHILE DRIVING AT ANY SPEED, THERE WILL BE A NOISE COMING FROM THE FRONT WHEELS. THE DEALER NEEDED TO REPLACE THE SWAY BAR BUSHINGS. THE AUTOMATIC LIFT GATE ON THE VEHICLE WOULD NO MOVE UP OR DOWN ON COMMAND AND NEEDED REPLACEMENT. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *PH

• 12/04/2001· SERVICE BRAKES, HYDRAULICCrash

  MY WIFE TOLD ME THAT SHE HAD A CLOSE CALL; ALMOST HIT THE CAR IN FRONT OF HER SOME TIME AGO BECAUSE THE VAN WOULD NOT COME TO A COMPLETE STOP FAST ENOUGH. LAST NIGHT ON THE HIGHWAY, I PRESSED HARD ON THE BRAKE PEDAL. THE CAR SLOWED DOWN BUT WOULD NOT COME TO A COMPLETE STOP, RESULTED IN BUMPING INTO THE CAR IN THE FRONT. BOTH THE PASSENGER AND I THOUGHT THE VAN SHOULD HAVE STOPPED IN TIME TO AVOID SUCH AN ACCIDENT. ALTHOUGH I WAS PRESSING HARD ON THE PEDAL, I COULD NOT FEEL ANY PUMPING OF ABS. WE ARE NOT SURE IF THE CAR IS SAFE TO DRIVE AROUND. WOULD LIKE TO KNOW IF THERE IS SOMETHING THAT CAN BE CHECKED OUT AND/OR FIXED.*AK

• 12/03/2014· SEATS

  WHILE DRIVING ON SUNDAY NIGHT, A CAR IN FRONT OF MINE HIT THE BRAKES REQUIRING ME TO DO THE SAME. AT THAT POINT, THE SEAT BEHIND MY DRIVER'S SEAT DISENGAGED FROM THE LOCKING MECHANISM AND TILTED FORWARD. MY DAUGHTER WAS IN THE SEAT AT THE TIME IN HER CARSEAT. AS THE SEAT FELL FORWARD HER FACE HIT THE BACK OF MY SEAT CAUSING AN ABRASION AND BLACK EYE. SHE WAS TAKEN TO HER DOCTOR. THE VAN WILL BE TAKEN IN TO CHRYSLER FOR EVALUATION. CLEARLY THE SEAT MALFUNCTIONED AS IT WAS NOT LEFT UNLOCKED. *JS

• 12/02/2004· STEERING

  WHEN TURNING FROM A STOP THE STEERING WHEEL LOCKED UP. CONSUMER WAS ABLE TO UNLOCK THE STEERING WHEEL WITH FORCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

• 12/02/2002· SEAT BELTS

  THE REAR AND MIDDLE VEHICLES' GENERATION THREE SEAT BELT BUCKLE DID NOT STAY BUCKLED. CONSUMER HAD TODDLER IN A CHILD SAFETY SEAT AND THE SEAT BELT BUCKLE CAME UNHOOKED BY THE SLIGHTEST MOVEMENT OF THE PERSON NEXT TO THEM. *PH MANUFACTURE NOTIFIED , BUT NOT WILLING TO DO ANYTHING. THERE IS NO RECALL. *TT

• 12/01/2006· FUEL SYSTEM, GASOLINE

  FUEL FILLER NECK CORROSION AND FAILURE. *JB

• 12/01/2000· SERVICE BRAKES, HYDRAULIC

  ABS WARNING LIGHT REMAINS ENGAGED. DEALER DOES NOT KNOW WHAT THE PROBLEM IS. INITIALLY, THEY SAID BRAKES SYSTEM WAS FAILING, THEN THEY SAID BRAKES WERE OK, BUT WARNING LIGHT NEEDS TO BE RESET. BROUGHT THE VEHICLES IN TWICE BUT STILL DEALER (HOPEFULLY, WITH CHRYSLER'S HELP) UNABLE TO RESOLVE THE PROBLEM. WE ARE STILL USING THE VEHICLE BUT ARE NOT SURE IF THIS IS A SAFETY ISSUE OR NOT. *AK

• 11/28/2005· SEATS

  MY HUSBAND AND I BOUGHT A NEW 2001 CHRYSLER VOYAGER MINIVAN IN APRIL OF 2001. AS OF 11/10/05 THERE WAS 51,000 MILES ON OUR 4 YEAR OLD VAN. WE TOOK IT TO THE DEALERSHIP WHERE WE BOUGHT IT FOR ALL SERVICING. WE HAVE NOT HAD ANY PROBLEMS UNTIL 11/10/05. MY HUSBAND WAS JUST DRIVING DOWN THE STREET ON HIS WAY HOME WHEN THE DRIVER'S SEAT FRAME BROKE IN HALF AND LANDED IN THE BACK SEAT! THANKFULLY HE DID NOT GET IN AN ACCIDENT ALTHOUGH THE FRAME BREAKING DID AGGRAVATE A PREVIOUS BACK INJURY. WE HAD TO USE OUR "CLUB" (ANTI-THEFT DEVICE) TO PROP UP THE SEAT TO BE ABLE TO DRIVE THE VAN TO THE DEALERSHIP THE NEXT DAY. UNFORTUNATELY IT WAS NOT COVERED UNDER THE WARRANTY (WE HAD AN EXTENDED WARRANTY). THE SERVICE DEPARTMENT AT THE DEALERSHIP SAID IT WOULD BE $1200-$1500 FOR PARTS ALONE FOR THE "MECHANISM"?? OUR SEATS ARE MANUAL SEATS...IT WAS THE FRAME THAT BROKE IN HALF!!! NEEDLESS TO SAY WE WILL NEVER BUY A CHRYSLER PRODUCT AGAIN!! WE TRADED THAT VAN IN THAT DAY AND BOUGHT A NEW TOYOTA VEHICLE. WE ONLY HAD THE ONE VEHICLE AND NEEDED SOMETHING DRIVABLE AND RELIABLE THAT DAY!!! WE COULD POSSIBLY SEE SOMETHING MECHANICAL BREAKING DOWN...BUT A DRIVER'S SEAT TO BREAK IN HALF WHILE YOU ARE DRIVING??? THAT IS SO TOTALLY DANGEROUS AND DEFINITELY UNEXPECTED!!! *NM

• 11/27/2006· ENGINE AND ENGINE COOLING

  GENTLEMEN, I OWN A CHRYSLER TOWN & COUNTRY MINIVAN (2001 MODEL LXI) WITH ABOUT 33,000 MILES ON IT. RECENTLY I TOOK THE VAN TO MY LOCAL DEALER FOR ITS REGULAR OIL CHANGE AND TO HAVE A TIRE ROTATION AND ALIGNMENT PERFORMED. WHILE PERFORMING THIS SERVICE THE DEALER SERVICE CONSULTANT TOLD ME THAT THE LINES FROM THE FRONT HEATER TO THE REAR HEATER WERE CORRODED TO THE POINT WHERE THE LINES WERE ABOUT TO BREAK AND/OR LEAK COOLANT AND SHOULD BE REPLACED. THEY SHOWED ME THE AREA AND SURE ENOUGH THE AREA BEHIND THE CROSS MEMBER IMMEDIATELY BEHIND THE FRONT WHEEL HAD THE MOUNTING BRACKET RUSTED OFF COMPLETELY AND THE LINE ITSELF FOR ABOUT 4 INCHES JUST BEHIND THE BEND TO GO UP IN FRONT OF THE FIREWALL HAD METAL FLAKING OFF AND WAS ABOUT TO GIVE WAY. I HAVE MARKED THE AREA ON THE ENCLOSED FIGURE 6 FROM YOUR SERVICE MANUAL. THE CORRODED AREA WAS A FEW INCHES IN FRONT OF THE RUBBER LINE WHICH ACTS AS A CONNECTION FROM THE METAL FRONT HEATER LINE TO THE METAL UNDERBODY LINE TO THE REAR HEATER. FOR YOUR INFORMATION NO COOLANT HAS BEEN ADDED OR CHANGED IN THIS VEHICLE SINCE ITS ORIGINAL DELIVERY WITH THE FACTORY INSTALLED COOLANT. I BELIEVE THAT THIS LINE SHOULD NOT HAVE CORRODED THIS RAPIDLY (FIVE YEARS AND LOW MILEAGE) AND THAT CHRYSLER SHOULD REIMBURSE ME FOR THIS REPAIR EVEN THOUGH THE WARRANTY HAS EXPIRED. THIS IS BAD DESIGN AND MATERIAL SELECTION. IN THIS DAY AND AGE NO LINES OF THIS TYPE SHOULD DETERIORATE THIS RAPIDLY EVEN IN A SECTION OF THE COUNTRY WHERE SALT IS USED IN THE WINTER ON THE HIGHWAYS. EVEN MORE IMPORTANT IS THE POSSIBILITY OF COMPLETE LOSS OF COOLANT AND THE SAFETY HAZARD OF A MAJOR FAILURE. YOU SHOULD SERIOUSLY CONSIDER A RECALL INSPECTION AND REPLACEMENT IN THOSE AREAS OF THE COUNTRY WHERE WINTER SALT IS USED. *JB

• 11/27/2004· AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM

  AIR BAG FAIL LIGHT ILLUMINATED, HORN FAILURE, CRUISE CONTROL FAILURE. DIAGNOSED AS A FAILED CLOCK-SPRING. RECALLED ON 1999 AND 2000 CHRYSLER TOWN AND COUNTRY BUT NOT ON 2001. *AK

• 11/26/2006· VISIBILITY

  POWER WINDOWS ON DRIVER SIDE IS NOT OPERATING. STARTED TWO WEEKS AGO AND NOW STUCK IN THE DOWN POSITION. *JB

• 11/24/2007· EXTERIOR LIGHTING

  I HAVE A 2001 CHRYSLER VOYAGER AND THE HEADLIGHTS FLICKER PERIODICALLY WHILE DRIVING. THIS HAVE BEEN GOING ON FOR SEVERAL YEARS NOW. I TOOK THE VAN TO THE REPAIR SHOP SEVERAL TIME BUT THE PROBLEM HAS NEVER BEEN RESOLVED. IT CAN BE DANGEROUS WHEN THE LIGHTS GO OUT WHILE DRIVING AT NIGHT. *TR

• 11/24/2003· POWER TRAIN

  NY 2001 TOWN & COUNTRY WITH 39,000 MILES IS NOT 3 YEARS OLD. THE COMPUTER THAT OPERATES THE TRANSMISSION WENT OUT AND HAD TO BE REPLACED. IT COST $450.00 TO REPLACE THIS ITEM. AFTER CALLING CHRYSLER TO COMPLAIN ABOUT POOR QUALITY THEIR RESPONSE WAS THAT I SHOULD OF PURCHASED AND EXTENDED WARRANTY AND THERE IS NOTHING THEY CAN DO FOR ME. MAYBE CHRYSLER SHOULD CONSIDER BUILDING A BETTER PRODUCT. IN FACT, I AM GOING TO SELL THIS VEHICLE AND NEVER EVER PURCHASE A CHRYSLER PRODUCT AGAIN. THEY DON'T STAND BEHIND THEIR PRODUCTS. *LA

• 11/23/2001· SEATS

  THE REAR SEAT BACK WAS RECLINED FOR CARGO. WHEN THE SEAT HADLE WAS PULLED TO RAISE THE SEAT BACK TO THE UPRIGHT POSITION, THE SEAT BACK SPRUNG FORWARDS VIOLENTLY STRIKING MY WIFE IN THE HEAD CAUSING INJURY. THE SEAT BACK IS APPARENTLY SPRING LOADED WITH NO MECHANISM TO CONTROL THE RELEASE OF THE SPRING LOAD. *AK

• 11/22/2004· SEAT BELTSCrash

  I WAS STOPPED ON A STATE ROUTE TO MAKE A TURN AND WAS REAR ENDED BY A VEHICLE TRAVELING ABOUT 50 MPH. MY SHOULDER BELT DID NOT WORK PROPERLY. THE BELT DID NOT BREAK, THE LAP PORTION HELD ME IN THE VEHICLE BUT THE SHOULDER BELT ALLOWED ME TO HIT THE STEERING WHEEL WITH MY HEAD/MOUTH. I SUFFERED INJURIES. THE PART HAS BEEN REPLACED WITH MUCH HASSLE FROM INSURANCE. OLD PART MAY BE AVAILABLE. *JB

• 11/21/2005· ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL

  BEGINNING 12/04... HEAD LIGHT BRIGHTNESS INTERMITTENTLY VARIES ACCORDING TO RPM'S REGARDLESS OF SPEED. DIMNESS INCREASED BY LOW BATTERY CHARGE AFTER THE FOLLOWING HAVE OCCURRED: BATTERY LOW/DEAD AFTER LEAVING DOORS OPEN FOR 2-3 HOURS. BATTERY LOW/DEAD IF VEHICLE NOT USED FOR SEVERAL DAYS. PASSENGER WINDOW FAILURE INTERMITTENT THEN COMPLETE. REAR VENT WINDOWS FAILURE INTERMITTENT. DRIVER WINDOW FAILURE INTERMITTENT. GEAR CHANGE WITH SIGNIFICANT INCREASE OF RPM'S AT HIGH SPEEDS FOR NO APPARENT REASON. SPEED SURGE AT HIGHWAY SPEEDS FOR NO APPARENT REASON. OVERHEAD CONTROL OF SLIDING DOORS UNRELIABLE. ENGINE LIGHT CONTINUOUSLY ON FOR OVER 2 MONTHS. ONLY NOTICEABLE PROBLEM; INCREASED BATTERY/STARTING PROBLEMS. NEW BATTERY PURCHASED. 10/6/05 ENG LINE CODE P0601 DIAGNOSED BY DEALERSHIP AS NEED FOR NEW PCM BOARD. WHEN CODE P0601 WAS ENTERED INTO THE PARTS DATABASE AT THE DEALERSHIP, IT TOOK SEVERAL MINUTES FOR THE SEARCH TO BE COMPLETED DUE TO THE EXCEEDINGLY HIGH NUMBER OF CODES PROCESSED BEFORE THE $750.00 PCM BOARD WAS DETERMINED TO BE THE CORRECT PART TO REPAIR THE PROBLEMS. (TURN IGNITION ON AND OFF THREE TIMES LEAVING IT IN ON POSITION ON THE THIRD TIME TO FIND ENGINE CODES! THIS TECHNICAL TRICK HAS NOT CHANGED SINCE THE MID 80'S) ALL THIS BEFORE 70,000 MILES. LOGIC LEADS ONE TO BELIEVE THAT THE PCM BOARDS ARE DEFECTIVE, OR THAT THEIR LOCATION UNDER THE HOOD, NEXT TO THE ENGINE AND EXPOSURE TO EXTREME CHANGES IN TEMPERATURE LEADS TO EARLY FAILURES. REAR VIEW AND SIDE VIEW MIRRORS INADEQUATE FOR SIZE OF VEHICLE. MANY BLIND SPOTS MAKE THIS VEHICLE UNSAFE TO BACK UP ANYWHERE. CHRYSLER, AS USUAL, NEEDS THE FEDERAL GOV'T TO ISSUE EDICTS BEFORE RECALLS WILL BE ISSUED OR REPLACEMENTS/REPAIRS MADE AT NO COST TO THE CONSUMER. ELECTRICAL FAILURES ARE THIS VANS GREATEST DOWNFALL. OTHERWISE, IT'S A REALLY COMFORTABLE RIDE. *NM

• 11/21/2005· EQUIPMENT

  DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN ID 04V531000 CONCERNING THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 12/27/05. *JB

• 11/20/2004· AIR BAGSCrash

  MY WIFE HAD AN ACCIDENT ON SEPT 30, 2004. SHE WAS TRAVELING APP 35 MPH WHEN A VEHICLE MADE A LEFT TURN IN FRONT OF HER. SHE STRUCK THE VEHICLE BROADSIDE WITH SUCH FORCE THAT IT FLIPPED THAT VEHICLE ON ITS SIDE. MY VEHICLE HAD SEVERE DAMAGES TO THE FULL FRONT WITH APPROXIMATELY $10,000 IN REPARIS. THE AIR BAGS DID NOT DEPLOY. I REPORTED THE INCIDENT TO CHRYSLER. THEY SENT AN INVESTIGATOR IN TO INSPECT THE SYSTEM BEFORE REPAIRS COMMENCED. THE INVESTIGATOR ADVISED MY VEHICLE WAS NOT IN THE AIR BAG RECALL. HE FURTHER STATED THERE WAS NOTHING WRONG WITH THE SENSORS OR AIR BAG SYSTEM. MY INSURANCE CARRIER HAS REFUSED TO REPLACE OR HAVE THE AIR BAG SYSTEM CHECKED OUT. MY CONCERN IS THAT THE AIR BAGS MAY DEPLORE ON ITS OWN WHILE DRIVING THE VEHICLE OR FAIL TO DEPLORE IF I AM INVOLVED IN ANOTHER ACCIDENT. ALSO I CAN'T UNDERSTAND HOW A IMPACT ACROSS THE FULL FRONT OF THE VEHICLE WHILE TRAVELING 35 MPH DID NOT SET THE AIR BAG OFF, WHEN IT IS MY UNDERSTANDING THEY SHOULD HAVE DEPLOED AT 7 TO 15 MPH. I FEEL THERE IS A PROBLEM WITH THE SENOR AND AIR BAG SYSTEM ON THIS VEHICLE THAT CHRYSLER IS NOT ACKNOWLEGING. I ASK THAT NHTSA INVESTIGATE THIS PROBLEM ON MY BEHALF.*AK

• 11/19/2003· SERVICE BRAKES, HYDRAULIC

  VEHICLE BRAKE ROTORS WERE RUSTED INSIDE AND OUT.*MR THE VEHICLE MADE NOISE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THE TECHNICIAN DETERMINED THAT THE ROTORS WERE RUSTED FROM THE INSIDE OUT AND COULD NOT BE CUT. THE TECHNICIAN STATED THAT THE STEEL USED ON THESE ROTORS WAS INFERIOR BECAUSE IT WAS POROUS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE ROTORS. *NLM

• 11/18/2002· STEERING

  CONSUMER INDICATED THAT THEIR VEHICLES' STEERING COLUMN IS EXPERIENCING THE DEFECT AS STATES IN RECALL NUMBER 00 V 305 000,BUT VEHICLE YEAR IS NOT PART OF THIS RECALL. PLEASE PROVIDE MORE DETAILS. TS

• 11/17/2008· AIR BAGS

  I READ ABOUT A RECALL ON THE CLOCKSPRING ON 2000 CHRYSLER T&C VANS. IT STATED IT RAN FROM UNTIL AUG 2000. MY VAN IS A 2001 CHRYSLER T&C MANUFACTURED IN 8/2000. I HAVE THIS SAME CLOCKSPRING FAILURE THAT CAUSES THE AIRBAG NOT TO FUNCTION. I HAVE TRIED TO TALK TO CHRYSLER TO NO AVAIL. IT JUST SEEMS THAT THEY HAD SOME BAD PARTS DURING THAT TIME AND POSSIBLY THOSE PARTS WERE ALSO PUT ON SOME OF THE 2001 VANS MANUFACTURED IN 8/2000. THE DEALER SAID THAT THIS CLOCKSPRING FAILURE IS A COMMON EVENT. IT SEEMS TO BE A SAFETY ISSUE. *TR

• 11/16/2005· AIR BAGS,SEAT BELTS

  AIRBAG LIGHT CAME ON. RIGHT FRONT SEAT BELT BUCKLE TENSIONER WAS FAULTY. CONSEQUENCE IS TENSIONER WOULD NOT WORK AS NEEDED. REPLACED RIGHT FRONT SEAT BELT BUCKLE TENSIONER. *NM

• 11/15/2007· VISIBILITY

  SHORTLY AFTER PURCHASE OF VEHICLE, THE DRIVER'S SIDE AUTOMATIC WINDOW, ONCE PUT DOWN, HAD DIFFICULTY GOING BACK UP. AFTER REPEATED ATTEMPTS, FINALLY WINDOW WENT UP. NEXT TIME WINDOW WAS PUT DOWN, WE COULD NOT GET IT UP. SWITCH WAS CHECKED. SWITCH WAS FINE. MOTOR NEEDED TO BE REPLACED ~300. *TR

• 11/15/2005· AIR BAGS

  CHRYSLER 2001 TOWN & COUNTRY AT 77468 MILES AIRBAG LIGHT ON THE DASH CAME ON AND STAYED ON WITH INTERMITTENT BLINKING OFF AND THEN ON. TOOK IT TO HAYES CHRYSLER. THEIR INVOICE STATES "TECH VERIFIED AND RAN ELECTRICAL DIAG WHERE HE FOUND PASSENGER SIDE SQUIB OPEN". CONSEQUENCES WERE THAT IF AN ACCIDENT HAD OCCURRED, THEN THE PASSENGER SIDE AIRBAG WOULD NOT HAVE DEPLOYED. FIX WAS TO REPLACE PASSENGER SIDE AIRBAG MODULE. *NM