2001 Chrysler 300M

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/26/2008· STEERING,EQUIPMENT

  SOME BACKGROUND: I NOTICED THE STEERING WHEEL WAS A LITTLE SLOPPY ON MY 300M AND TOOK IT TO A LOCAL DEALER TO BE DIAGNOSED. THEY TOLD ME THE RACK AND PINION SHOULD PROBABLY BE REPLACED. I HAD IT REPLACED FOR AROUND $1200. A YEAR AND A HALF LATER WHILE TRAVELING FOR CHRISTMAS, I PULLED OFF THE INTERSTATE (FROM DOING 70 MPH) TO STOP AT A GAS STATION. I STOPPED AT THE TOP OF THE OFF RAMP FOR THE STOP SIGN. TRAFFIC CLEARED, AS I ACCELERATED TO TURN LEFT, WHEN I TURNED THE WHEEL I HEARD A NOISE, AND THE CAR WENT STRAIGHT. I HAD NO STEERING. LUCKILY I HAD ENOUGH ROOM PAST THE INTERSECTION TO GET OUT OF TRAFFIC, BUT STILL HAD MY WIFE AND TWO SMALL CHILDREN IN A PRECARIOUS POSITION. IF THIS HAD HAPPENED WHILE DOING 70 MPH DOWN THE INTERSTATE, I'M SURE WE ALL WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. THE CAR WAS TOWED TO A DEALER WHOSE OPINION WAS THAT THE BOLTS THAT HOLD THE INNER TIE RODS TO THE RACK AND PINION WERE LOOSE AND CAUSED THE FAILURE. THE DEALER HAD TO REPLACE THE RACK AND PINION AGAIN. POLICE WERE ON SCENE BUT DID NOT TAKE A REPORT. *TR

• 12/24/2007· STEERING

  MY SISTER'S 2001 CHRYSLER 300 M EXPERIENCED SUDDEN STEERING FAILURE WHILE DRIVING. FORTUNATELY SHE WAS TRAVELLING AT LOW SPEED, SO NO ONE WAS KILLED. SHE DESCRIBED THE FEELING AT FAILURE AS A LOUD NOISE FOLLOWED BY THE SENSATION OF SLIDING ON ICE. IT WAS TOWED TO A REPAIR SHOP, WHERE THEY FOUND THAT THE THREADED HOLES ON THE STEERING RACK THAT THE INNER TIE RODS CONNECT TO WERE BOTH STRIPPED OUT AND THAT THE BOLTS HAD FALLEN OUT, RESULTING IN COMPLETE LOSS OF STEERING CONTROL. THIS SEEMS TO BE A COMMON PROBLEM WITH THE LARGE CHRYSLER VEHICLES, AND PUTS A LOT OF PEOPLE AT RISK OF DEATH. PLEASE FORCE CHRYSLER TO RECALL THESE CARS AND TO INSTALL A REDESIGNED STEERING RACK AND TIE RODS THAT ARE NOT GOING TO KILL PEOPLE. *TR

• 12/08/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2001 CHRYSLER 300M. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

• 12/06/2010· SUSPENSION

  CHRYSLER 2001 - 300 M WITH 65,774 MILES. ALL REQUIRED SERVICE AT DEALER ONLY. ON 24 NOV 10 CAR MADE "CLUNKING SOUND" PULLING INTO PARKING LOT AND THEN COMPLETELY STOPPED RUNNING. AAA TOW TRUCK CAME AND WHEN HE STATED TO PULL ON TRUCK ENTIRE FRONT DRIVERS SIDE WHEEL FELL OFF. HE LOOKED AT THE AREA AND NOTED THAT A BOLT IN THE CONTROL ARM WAS COMPLETELY GONE. SAID IF IT HAD HAPPENED 10 MINUTES EARLY ON FREEWAY, WOULD HAVE BEEN UNABLE TO CONTROL CAR. TOWED TO CHRYSLER DEALER WHO NOTED THAT "LEFT FRONT LOWER CONTROL ARM BOLT APPARENTLY SNAPPED AND WENT AWAY, LEFT FRONT SUSPENSION COMPROMISED." CALLED CHRYSLER CORPORATE CUSTOMER SERVICE ON 26 NOV 10 AND REPORTED. TOLD THEM THAT I FELT THIS WAS A PART FAILURE AND SAFETY ISSUE. THEY OPENED CASE FILE. CHRYSLER CUSTOMER SERVICE CALLED BACK ON 29 NOV 10 & SAID THEY NEEDED ONE MORE BIT OF INFORMATION FROM DEALER AND THEY WOULD CALL ME BACK THAT DAY. NO CALL BACK TO DATE (06 DEC 10) DESPITE NUMEROUS FOLLOW UPS WITH THEM. PICKED UP CAR FROM DEALER ON 04 DEC 10. DUE TO COLLATERAL DAMAGE COST $2,717.84. THEY NOTED THAT THERE WAS NO EVIDENCE OF IMPACT DAMAGE AS CAUSE OF FAILURE. *TR

• 12/05/2006· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  2001 CHRYSLER 300 M HAD A CRACK IN THE VINYL OF THE VEHICLE'S DASHBOARD DIRECTLY OVER THE PASSENGER SIDE AIR BAG. *TS THE DEALER TOLD THE CONSUMER IT WAS A COSMETIC PROBLEM, WHICH HER WARRANTY DID NOT COVER. THE CONSUMER WAS INFORMED THAT IT COULD BE REPAIRED, BUT MORE THAN LIKELY, IT WOULD CRACK AGAIN DUE TO THE VIBRATION GENERATED BY THE NORMAL USE OF THE VEHICLE. THE CONSUMER STATED THE VEHICLE ALSO HAS AN ELECTRICAL PROBLEM. THIS INVOLVES THE FLASHING ON AND OFF OF THE DIGITAL DISPLAY ON THE RADIO WHEN THE LIGHTS ARE ON. THE DISPLAY GOES DIM AND THEN BECOMES BRIGHT. *JB

• 12/04/2010· STEERING

  WIFE BACKED OUT OF DRIVEWAY, HEARD A POPPING SOUND, THEN ATTEMPTED TO PULL BACK INTO THE DRIVEWAY. THE CAR LOST ALL STEERING. DISCOVERED ONE BOLT HAD SHEARED OFF THE STEERING SYSTEM, CONSIDERED THE RACK AND PINION, AND THE OTHER BOLT HAD BACKED OUT. THE NIGHT BEFORE WE HAD JUST TRAVELED ON INTERSTATE 20 IN ALABAMA, RUNNING INTERSTATE SPEEDS WITH A CHILD ONBOARD. . IF THIS HAD HAPPENED DURING THE TRAVEL, NO DOUBT FATALITIES WOULD HAVE RESULTED. *TR

• 12/03/2015· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2001 CHRYSLER 300M. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE VENTS INSIDE THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

• 11/28/2005· AIR BAGS

  THE VINYL ON THE PASSENGER SIDE OF THE DASH IN MY 2001 CHRYSLER 300M HAS CRACKED. THE CRACK IS ABOUT FOUR INCHES LONG, AND BASED ON INFORMATION FROM OTHER 300M OWNERS, IS IN THE VICINITY OF THE PASSENGER-SIDE AIR BAG. THERE IS CONCERN THAT REPAIR OF THIS CRACK IS UNSAFE DUE TO ITS PROXIMITY TO THE AIR BAG, AND THAT THE CRACK MAY AFFECT DEPLOYMENT OF THE AIR BAG. *NM

• 11/28/2005· SEATS

  MY HUSBAND AND I BOUGHT A NEW 2001 CHRYSLER VOYAGER MINIVAN IN APRIL OF 2001. AS OF 11/10/05 THERE WAS 51,000 MILES ON OUR 4 YEAR OLD VAN. WE TOOK IT TO THE DEALERSHIP WHERE WE BOUGHT IT FOR ALL SERVICING. WE HAVE NOT HAD ANY PROBLEMS UNTIL 11/10/05. MY HUSBAND WAS JUST DRIVING DOWN THE STREET ON HIS WAY HOME WHEN THE DRIVER'S SEAT FRAME BROKE IN HALF AND LANDED IN THE BACK SEAT! THANKFULLY HE DID NOT GET IN AN ACCIDENT ALTHOUGH THE FRAME BREAKING DID AGGRAVATE A PREVIOUS BACK INJURY. WE HAD TO USE OUR "CLUB" (ANTI-THEFT DEVICE) TO PROP UP THE SEAT TO BE ABLE TO DRIVE THE VAN TO THE DEALERSHIP THE NEXT DAY. UNFORTUNATELY IT WAS NOT COVERED UNDER THE WARRANTY (WE HAD AN EXTENDED WARRANTY). THE SERVICE DEPARTMENT AT THE DEALERSHIP SAID IT WOULD BE $1200-$1500 FOR PARTS ALONE FOR THE "MECHANISM"?? OUR SEATS ARE MANUAL SEATS...IT WAS THE FRAME THAT BROKE IN HALF!!! NEEDLESS TO SAY WE WILL NEVER BUY A CHRYSLER PRODUCT AGAIN!! WE TRADED THAT VAN IN THAT DAY AND BOUGHT A NEW TOYOTA VEHICLE. WE ONLY HAD THE ONE VEHICLE AND NEEDED SOMETHING DRIVABLE AND RELIABLE THAT DAY!!! WE COULD POSSIBLY SEE SOMETHING MECHANICAL BREAKING DOWN...BUT A DRIVER'S SEAT TO BREAK IN HALF WHILE YOU ARE DRIVING??? THAT IS SO TOTALLY DANGEROUS AND DEFINITELY UNEXPECTED!!! *NM

• 11/27/2007· POWER TRAIN

  TL*THE CONTACT OWNS A 2001 CHRYSLER 300M. WHILE DRIVING 75 MPH, THE VEHICLE BEGAN TO MAKE LOUD NOISES AND THEN SHUT OFF. THE VEHICLE WAS PLACED INTO NEUTRAL AND PUSHED TO THE DEALER. THE DEALER STATED THAT THE DIAGNOSIS WOULD COST $1,700. THE STATE OF CALIFORNIA REQUIRES A SMOG TEST AND THE VEHICLE FAILED DUE TO THE TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 76,000.

• 11/26/2003· ENGINE AND ENGINE COOLING

  2001 CHRYSLER 300M 3.5L HO ENGINE FAILURE AT 68,000 MILES. CAR WAS MAINTAINED WITH OIL CHANGES EVERY 6000 (MANUAL SCHEDULE A SAYS EVERY 7500) AND ENGINE HAS FAILED WITH MAJOR DAMAGE AND ESTMIATED PARTS BILL OF OVER $5000. I HAVE CONTATCED CHRYSLER CUSTOMER SERVICE AND TAKEN TYHE CAR TO DEALER AND THE SERVICE MANAGER HAS SPOKEN WITH CHRYSKLER DISTRICT MANAGER AND NEITHER RESOURCE CARES ABOUT MY PROBLEM. DETROIT SAYS IT IS OUT OF WARRANTY PERIOD. THE DISTRICT MANAGER SAYS THAT SINCE THERE WAS NEVER ANY OTHER COMPLAINT BY ME REGARDING THE ENGINE PROBLEM, WHICH WAS UNKNOWN TO ME, THEY CAN'T JUSTIFY HELPING ME. THEY DO NOT CARE THAT ENGINE WAS MAINTAINED WITHIN THEIR STANDARDS. I AM WILLING TO DO WHATVEER I HAVE TO AT THIS POINT TO SOLVE THE PROBLEM. I CAN'T AFFORD TO HAVE THE CAR FIXED FOR THAT MUCH MONEY AND STILL HAVE ONE YEAR LEFT ON THE LEASE. I HAVE DECIDED TO TAKE ANY AND ALL ACTION WITHIN MY LEGAL RIGHTS TO RESOLVE THE ISSUE. I AM EVEN CONSIDERING PUTTING THE CAR ON A TRAILER AND PARKING IT IN FRONT OF A DIFFERENT DELEAR EVERY DAY UNTIL THEY HELP ME. I AM UNEMPLOYED RIGHT NOW, SO YES, I DO HAVE THE TIME TO DO THIS AND AM WILLING TO DO IT. CHRYSLER IS SERIOUSLY RIPPING PEOPLE OFF HERE AND THEY NEED TO BE STOPPED. CLASS ACTION ANYONE? *LA

• 11/19/2009· ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER

  I HAVE A 2001 CHRYSLER 300 WITH 143,000. THE CAR STALLS WHILE GOING THROUGH INTERSECTIONS WITHOUT ANY WARNING. THE CAR HAS BEEN IN THE SHOP 5 TIMES AND HAD MANY THINGS REPLACED INCLUDING CAM AND CRANKSHAFT SENSORS, REWIRED, AND FUEL PUMP AND THE CAR STILL STALLS. I HAVE A 3 YEAR OLD CHILD AND THIS CAR IS A HUGE ROAD HAZARD BUT CHRYSLER REFUSES TO ADDRESS THE ISSUE. *TR

• 11/18/2002· ELECTRICAL SYSTEM

  WHILE TRAVELING ON THE HIGHWAY THE VEHICLE LIGHT WILL SHUT OFF AND THE VEHICLE WILL SHUT DOWN. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS

• 11/17/2003· SERVICE BRAKES, HYDRAULIC,POWER TRAIN,SEATS,EQUIPMENT

  I OWN A 2001 CHRYSLER 300M. I BOUGHT THE CAR SEPTEMBER 2000 WITH 10 MILES ON IT. I HAVE HAD NOTHING BUT PROBLEMS, AT 40,000 MILES MY 4 DISC CD CHANGER/TAPE PLAYER/AM-FM STEREO WITH 12 SPEAKERS WENT COMPLETELY OUT. IT USED TO DING (LIKE WHEN THE LIGHTS ARE TURNED ON AND YOU TAKE THE KEY OUT OF THE IGNITION, THAT ANNOYING "DING") CONSTANTLY. I COULDN'T GET IT TO STOP. THE I WAS TOLD BY THE 5-STAR SERVICE TECHNICIANS THAT IT WAS AN "INTERNAL ELECTRICAL PROBLEM" BUT THEY COULD REPLACE THE STEREO WITH ANOTHER ONE AT THE TUNE OF $450 PLUS $50 FOR LABOR. AT 50,000 MILES MY TRANSMISSION LIGHT CAME ON AND I CALLED THREE DIFFERENT 5-STAR SERVICE DEPARTMENTS I WAS TOLD "NO PROBLEM, THAT LIGHT REALLY DOESN'T MEAN ANYTHING, BUT YOU SHOULD GET THE CAR IN SO WE CAN LOOK AT IT, WE CAN'T GET YOU IN FOR A WEEK, IN THE MEANTIME, IT'S OKAY TO DRIVE." THREE DIFFERENT DEALERSHIP SERVICE DEPARTMENTS TOLD ME THE EXACT SAME THING. I ALSO TOLD THEM THE CAR WOULDN'T MAKE IT FOR ANOTHER WEEK BECAUSE IT FELT LIKE IT WAS "SLIPPING," LIKE IT WOULDN'T STAY IN GEAR. FINALLY, A DEALERSHIP 40 MILES AWAY TOOK ME IN, THE CAR ALMOST DIDN'T MAKE IT THERE. BY THE TIME I GOT TO THE SERVICE DEPARTMENT THE ENGINE WAS MAKING A WINDING SOUND, AND IT WOULDN'T STAY IN GEAR AT ALL. THE NEXT DAY I WAS TOLD I NEEDED A NEW TRANSMISSION - AT BARELY 50,000 MILES. I WAS THEN TOLD IT WOULD COST ME AT LEAST $3500, MAYBE MORE. I CALLED CHRYSLER CUSTOMER SERVICE AND COMPLAINED. CHRYSLER SAID THAT IF I PAID THE FIRST $950, THEY WOULD PICK UP THE BALANCE, BUT THE STEREO'S INTERNAL ELECTRICAL PROBLEM WAS STILL MINE TO DEAL WITH. I SAID OKAY AND I GOT THE TRANSMISSION FIXED - BUT AS OF TODAY I'M STILL EXPERIENCING SHIFTING PROBLEMS, SLUGGISHNESS, AND HESITATION. MY HEATED LEATHER SEATS DON'T WORK, MY ON-BOARD OVERHEAD DIGITAL INFO CENTER, NONE OF THAT WORKS. THE BRAKES SHAKE AND SHUDDER EVERY TIME I SLOW DOWN. THE PADS AND ROTORS HAVE BEEN SERVICED, BUT TO NO AVAIL. NOW I HEAR A LOUD "CLUNK" EVERY TIME I TURN THE STEERING WHEEL TO THE RIGHT. *LA

• 11/14/2008· SUSPENSION

  MY 2001 CHRYSLER 300M HAS ONLY 29,000 MILES ON IT AND HAD AN EXTENDED WARRANTY PURCHASED. ONE DAY I WAS DRIVING AND HEARD A BAD RUBBING NOISE AND FELT A VIBRATION BY MY FOOT. BEFORE THIS TRIP, THE CAR HAD BEEN TOTALLY SILENT. WHEN THIS NOISE BEGAN, THE CAR STARTED TO WANDER ON THE ROAD, ESPECIALLY WHEN BRAKING. I CHECKED UNDER THE WHEEL WELL AND FOUND OILY RESIDUE SPLATTERED AROUND. I TOOK IT TO LARSON CHRYSLER AND WAS TOLD THE DRIVERS SIDE STRUT WAS TOTALLY BLOWN AND THE PASSENGER SIDE STRUT WAS ABOUT TO FAIL. HE SAID IT WAS TOTALLY UNSAFE TO BE DRIVING. THE SCARY THING IS THIS JUST FAILED OUT OF NOWHERE WITHOUT HITTING ANYTHING OR GOING OVER ANY BUMPS. LUCKILY I WAS ON A 35 MPH ROAD AND NOT THE FREEWAY. THE DEALER TOLD ME THEY WOULD NOT REPLACE THIS UNDER WARRANTY BECAUSE SOMEHOW THEY DECIDED IT WAS WORN BEFORE I BOUGHT THE WARRANTY EVEN THOUGH IT WAS NOT MAKING ANY NOISES OR SHOWING ANY SYMPTOMS OF FAILURE BEFORE THIS. I ASKED THE DEALER WHAT WOULD CAUSE IT TO FAIL AND HE SAID IT WAS NORMAL FOR A CHRYSLER VEHICLE DUE TO AGE. I POINTED OUT THAT IT ONLY HAD 29,000 MILES ON IT AND HE SAID IT FAILED NOT BECAUSE OF THE MILEAGE, BUT BECAUSE THE CAR IS 7 YEARS OLD. HE ALSO TALKED TO THE CHRYSLER HEADQUARTERS AND THEY SAID THE SAME THING. THIS PROVES THAT CHRYSLER IS AWARE THAT THEY HAVE A COMMON PROBLEM WITH STRUT FAILURE AND ARE DOING NOTHING TO CORRECT THE PROBLEM. PEOPLE'S LIVES ARE IN DANGER DUE TO THIS IF THERE IS A FAILURE ON THE FREEWAY AT 70 MPH! PLEASE DO ANYTHING YOU CAN TO HELP MAKE CHRYSLER TAKE RESPONSIBILITY FOR THIS SAFETY PROBLEM. IF YOU NEED MORE INFORMATION, PLEASE FEEL FREE TO CALL OR EMAIL ME. *TR

• 11/12/2013· STEERING,SUSPENSION

  OCT 2013 FIVE MONTHS AFTER I JUST HAD MY CAR FIXED . AS I WAS DRIVING THROUGH THE GREEN LIGHT I HEARD A NOISE LIKE GRINDING MY CAR STOPPED I COULD NOT GO FORWARD OR BACKWARD, I WAS STOPPED IN THE FAR RIGHT LANE OF A THREE LANE STREET I HAD TO PUT ON MY FLASHERS. I COULD NOT BE MOVE ONLY BY A TOW TRUCK. I HAD JUST HAD TIRE RODS CHANGED IN MAY 2013 AND RACK N PINION FIXED IN MAY WHICH THAT BROKE AS I WAS BACKING OUT OF A PARKING SPOT HAD TO BE TOWED. AS I WAS TAKING THE CAR TO THE DEALERSHIP THAT HAD FIXED IT. TOW TRUCK DRIVER NOTICED TIRE ROD BRACKET HAD BROKE AS HE WAS PUTTING CAR DOWN INTO PARKING AREA. SO WHAT I PAID TO GET FIX WAS BROKE AGAIN PART COULD HAVE BEEN DEFECTED TIRE ROD BRACKET. WITH MY FAMILY I COULD HAVE BEEN HURT IF I HAD BEEN ON THE FREEWAY. *TR

• 11/02/2005· FUEL SYSTEM, GASOLINE

  RECENTLY HAD A FAILURE OF THE GAS TANK VENTING SYSTEM IN OUR 2001 CHRYSLER 300M. ACCORDING TO THE DEALER THE VENT LINES USED ON THE VEHICLE ARE NOT COMPATIBLE WITH GASOLINE (ESSENTIALLY VACUUM LINES) AND BOTH WERE SIGNIFICANTLY ERODED. THE DEALER INFORMED ME THAT THEY HAVE SEEN THIS ON CHRYSLER VEHICLES WITH AS LITTLE AS 15,000 MILES ON THEM AND THAT THEY DO NOT USE FUEL LINE IN THE REPAIR BUT SIMPLY REPLACE WITH THE ORIGINAL MATERIAL. REGARDLESS, THE REPAIR WAS NOT COVERED UNDER WARRANTY AS THE HOSES ARE CONSIDERED A WEAR ITEM. THE DEALER DISPOSED OF THE ORIGINAL LINES SO I WAS UNABLE TO INSPECT THE LEVEL OF DEGRADATION BUT THEY SAID THAT ONE HOSE WAS LEAKING. *JB

• 10/27/2008· STEERING

  I WAS STOPPED AT A CITY INTERSECTION WAITING TO MAKE A LEFT TURN. WHEN TRAFFIC CLEARED, I ATTEMPTED TO MAKE THE LEFT TURN. I HEARD A 'CLUNK' AND THE WHEELS DID NOT TURN. THE STEERING WHEEL TURNED, BUT THE TIRE WHEELS DID NOT! I HAD NO FUNCTION EXCEPT FORWARD OR REVERSE, SO I WAS FORCED TO DRIVE INTO THE CURB IN AN ATTEMPT TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. I WAS NOT ABLE TO GET SAFELY OFF THE ROADWAY AND MY CAR BLOCKED AN ENTIRE LANE OF RUSH HOUR TRAFFIC WHICH PUT ME IN A VERY DANGEROUS SITUATION. THE POLICE WERE CALLED AND A TOW TRUCK HAD TO LIFT THE CAR TO MOVE IT OUT OF THE ROADWAY. I WAS PETRIFIED. THE CAR WAS TOWED AS INSTRUCTED BY THE POLICE OFFICER AND IS CURRENTLY WITH THE REPAIR SHOP PENDING AVAILABILITY OF A STEERING RACK KIT. THE BOLT TO THE RACK WAS SEVERED! THERE WAS NO WARNING PRIOR TO THIS INCIDENT. ALTHOUGH I WAS NOT INJURED THANKS TO THE SLOW SPEED I WAS TRAVELING I AM VERY CONCERNED ABOUT OTHERS THAT MAY HAVE THIS SAME EXPERIENCE WHEN TRAVELING AT A HIGHER SPEED AND MAKING A TURN OR EXITING A HIGHWAY OFF RAMP. THIS IS CLEARLY A MECHANICAL SAFETY HAZARD AND APPEARS TO BE FAULTY WORKMANSHIP IN THE AUTOMOBILE. MY CAR IS MAINTAINED REGULARLY AND I HAVE NEVER BEEN ADVISED BY CHRYSLER TO REPLACE THE STEERING RACK. I HAVE CONTACTED THE CHRYSLER CUSTOMER ASSISTANCE CENTER (REFERENCE # 18030539), BUT THEY ARE OF NO ASSISTANCE CONCERNING THIS INCIDENT. I'M SHOCKED THAT THERE HAS NOT BEEN A RECALL AS RESEARCH SHOWS THIS IS A RECORDED KNOWN DEFICIENCY IN THE WORKMANSHIP. *TR

• 10/26/2011· STEERING

  TL* THE CONTACT OWNS A 2001 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT WITHOUT INTENT. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN MOTION AND WOULD ALSO PULL TO THE RIGHT SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE POWER STEERING RACK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

• 10/24/2004· ELECTRICAL SYSTEM,CHILD SEAT

  I HAVE BEEN HAVING DIFFICUILTIES WITH MY CAR EVERY SINCE I BOUGHT IT FROM MY BROTHER IN LAW. I HAVE REPLACED THREE BATTERIES WITHIN A YEARS TIME.*AK

• 10/20/2015· AIR BAGS

  I HAVE BEEN TRYING TO GET THE AIR BAG RECALL RESOLVED ON MY CAR. I CHECKED IN SEPTEMBER AND AGAIN OCTOBER 16 AND TOLD THAT THEY DO NOT HAVE REPLACEMENT PARTS. WHEN I GO ON THE CHRYSLER WEB SITE FOR RECALL INFORMATION, IT SAYS THAT PARTS ARE AVAILABLE. I FEEL THAT CHRYSLER, OR THE DEALER, ARE NOT GIVING ME TOP PRIORITY. IN THE MEAN TIME, I AM AT RISK. I CHECKED THIS OUT AGAIN TODAY WITH THE SAME RESULT.

• 10/19/2007· ENGINE AND ENGINE COOLING

  2.7 ENGINE 2001 INTREPID WITHOUT WARNING THE TIMING CHAIN WENT AND THE REPAIR SHOP SAID THE MOTOR IS FULL OF SLUDGE EVEN WITH THE REGULAR OIL CHANGES 5-30 OIL .CHRYSLER TOLD THE SHOP THAT THERE WAS A PROBLEM WITH THESE ENGINES AND THEY'RE A PIECE OF CRAP. *TR

• 10/12/2003· STEERING

  WHILE TRAVELING 40 MPH, THE CONSUMER NOTICED PLAY IN STEERING WHEEL. WHEN THE VEHICLE WAS SLOWED TO MAKE A LEFT TURN THE STEERING WHEEL BECAME STUCK. THE DEALER WAS NOTIFIED. *AK *SCC *NLM

• 09/30/2002· AIR BAGSCrash

  WHILE DRIVING AT 40 MPH THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION AND NONE OF THE FRONT AIR BAGS DEPLOYED. THE COST OF DAMAGES TO THE VEHICLE IS ABOUT 7-8 THOUSAND DOLLARS. CONTACTED DEALER. *MR THE CONSUMER STATES THAT THE DRIVER WAS TURNING IN FRONT OF HIM WHILE THE CONSUMER WAS ENTERING AN INTERSECTION WITH A GREEN LIGHT. THE CONSUMER HIT THE OTHER VEHICLE AT ABOUT 40 MPH. NEITHER FRONT AIR BAG INFLATED, EVEN THOUGH THE VEHICLE WAS IMPACTED IN THE FRONT. THE OTHER DRIVER WAS TAKEN TO THE HOSPITAL. *SCC

• 09/27/2012· STEERING,SUSPENSION,WHEELS

  WHILE DRIVING, I EXPERIENCED VIOLENT SHAKING WHICH DIDN'T CORRECT UNTIL I REDUCED MY SPEED TO ABOUT 50MPH. THE ISSUE PERSISTED WHENEVER I DROVE THE HIGHWAY, NO MATTER THE CONDITION OF THE ROAD OVER A WEEK'S TIME. *TR

• 09/25/2002· SERVICE BRAKES, HYDRAULIC

  BRAKE PEDAL HAD FLUTTERING FEELING LIKE ROTORS WERE WARPED. TOOK CAR TO DEALER WHERE I PURCHASED IT BECAUSE I COULD NOT BELIEVE IT COULD BE THE ROTORS AT SUCH A LOW MILEAGE ON THE VEHICLE. BOTH FRONT DISC BRAKE ROTORS WERE WARPED AND REQUIRED REFACING AT VERY LOW MILEAGE (15K). DISC PADS ARE ALMOST LIKE NEW. I'VE OWNED SEVERAL OTHER VEHICLES W/DISC BRAKES AND NEVER HAD THIS PROBLEM AT SUCH A LOW MILEAGE. SUSPECT DEFECTIVE OR EXTREMELY POOR QUALITY ROTORS. NLM

• 09/21/2015· AIR BAGS

  MY SON WAS DRIVING TO COLLEGE ON THE INTERSTATE AND BOTH THE DRIVER AND PASSENGER FRONT AIR BAGS DEPLOYED. HE DID NOT HAVE AN ACCIDENT, HIT AN ANIMAL OR HIT A POTHOLE. THERE WAS NO DAMAGE TO THE VEHICLE OTHER THAN THE AIRBAGS DEPLOYING. MY SON WAS NOT INJURED, HE WAS STILL ABLE TO SEE THE ROAD AND PULLED OVER TO THE SHOULDER AND CALLED ME TO INFORM ME WHAT HAPPENED AND ASK WHAT TO DO. AS HE WAS CLOSE TO HIS COLLEGE I TOLD HIM TO BE CAREFUL BUT CONTINUE ON TO SCHOOL, I WOULD CALL HIS UNCLE WHO IS A MECHANIC AND THEN LET HIM KNOW WHAT TO DO AFTER HIS CLASS WAS OVER. I CALLED THE INSURANCE COMPANY AND MY BROTHER. MY BROTHER SAID TO HAVE HIM DRIVE IT TO HIS SHOP SO HE COULD LOOK AT IT. THE INSURANCE COMPANY STARTED A CLAIM. THE INSURANCE COMPANY HAS INVESTIGATED AND DOES NOT BELIEVE IT WILL BE COVERED AS THERE WAS NOT A COLLISION OF ANY KIND AND THE AIRBAGS DEPLOYING FOR NO REASON IS NOT COVERED UNDER MY COMPREHENSIVE INSURANCE. MY BROTHER RAN A DIAGNOSTIC AND THESE ARE THE CODES THAT CAME UP: ACTIVE - "DRIVER SQUIB" AND "PASSENGER SQUIB", STORED - "ORC ACCELEROMETER", "DRIVER SQUIB #1 CIRCUIT OPEN", "PASSENGER SQUIB #1 CIRCUIT OPEN" AND "DRIVER SQUIB #1 SHORT TO GROUND". THERE WAS OBVIOUSLY A MALFUNCTION SOMEWHERE WITHIN THE AIRBAG SYSTEM. ANY ASSISTANCE WITH THIS ISSUE WOULD BE GREATLY APPRECIATED. THANK YOU. *TR

• 09/21/2004· STEERING

  WHILE DRIVING 50 MPH RACK AND PINION STEERING FAILED. AS A RESULT, THE TIRES FAILED TO RESPOND TO STEERING MOVEMENT. *AK

• 09/20/2004· POWER TRAIN

  THERE WAS NO INITIAL WARNING PREVIOUS TO MALFUNCTION. TRAVELING DOWN I-64 IN NORFOLK, VA TRANSMISSION FAILED AT 63,000 MILES. TRANSMISSION NEEDED TO BE REPLACED. ESTIMATED $3,800 IN DAMAGE. FAILURE COULD HAVE EASILY CAUSED A CATASTROPHIC ACCIDENT.*AK

• 09/16/2005· STEERING

  GRINDING NOISE - AND PLAY IN THE STEERING WHEEL - STEERING WHEEL STICKING ON TURNS I BROUGHT IT IN TO THE DEALER AND THE COST WAS $934.10 FOR THE PART AND $412.50 FOR LABOR PLUS THE COST OF ANOTHER FRONT WHEEL ALIGNMENT OF $60 - NOT UNDER WARRANTY AND AN EMAIL TO CUSTOMER SERVICE AT CHRYSLER WAS NOT FRUITFUL, THEY REALLY DON'T CARE THAT THE POWER STEERING RACK WENT OUT AT JUST OVER 40,000 MILES. *NM

• 08/29/2005· WHEELS

  DT: ON AUGUST 25 2005 WHILE DRIVING ON INTERSTATE THE OWNER PULLED OVER TO GET OFF THE INTERSTATE. APPROACHED THE STOP SIGN, TURNED RIGHT, AND THE RIGHT PASSENGER'S SIDE TIRE FELL OFF. THE OWNER WAS GOING ABOUT 8 MPH WHEN THE TIRE CAME OFF. THE OWNER GOT OUT AND INSPECTED THE VEHICLE. THE TIRE ROLLED 300 YARDS DOWN THE STREET. THE OWNER RETRIEVED THE TIRE. THE STUDS THAT HELD THE LUGS:NUTS BROKE. THE LUGS:NUTS WERE STILL ATTACHED TO THE STUDS. THE POLICE CAME AND MADE A REPORT WHICH INDICATED THAT THE CAUSE OF THE ACCIDENT WERE THESE STUDS. THE CAR WAS TOWED TO AN AUTO BODY SHOP. THE OWNER HAS NOT CALLED CHRYSLER YET, BUT WILL DO SO SOON. THE OWNER CONTACTED THE DEALERSHIP, AND THEY ADVISED THE OWNER THAT HE WOULD HAVE TO PAY FOR REPAIRS. THE OWNER DID NOT HAVE A PROBLEM WITH THE TIRE,BUT A PROBLEM IS WITH THE LUG:NUTS AND STUDS. THE OWNER HAD NO PREVIOUS PROBLEMS WITH THIS VEHICLE. THERE WERE NO RECALLS ON THE WHEELS.*AK

• 08/22/2014· POWER TRAIN,VEHICLE SPEED CONTROL

  WHILE DRIVING THE VEHICLE AT 30 MPH, I GOT A CHECK ENGINE LIGHT. THE VEHICLE TRANSMISSION WOULD NOT SHIFT TO THE NEXT HIGHER GEAR DURING ACCELERATION. NOTE: THIS WAS ALSO EVIDENT BY AN INCREASE OF ENGINE RPM'S ON THE TACHOMETER. THIS VEHICLE WAS PURCHASED NEW BY MYSELF IN 2001. IT HAS ONLY 17,508 MILES ON IT!. CHECKING OF THE ENGINE FAULT LIGHT REVEALED A P0601 TROUBLE CODEI. THIS IS AN INTERNAL FAULT IN THE POWERTRAIN CONTROL MODULE (PCM). I HAVE SEEN SIMILAR PROBLEMS NOTED BY OTHER 2001 CHRYSLER 300 M OWNERS, UPON CONDUCTING A SEARCH ON THE COMPUTER. SINCE THIS APPEARS TO BE A COMMON PROBLEM FOR THIS VEHICLE, I WOULD LIKE TO KNOW WHY THERE HAVE NOT BEEN ANY RECALLS! *TR

• 08/14/2006· STEERING

  VIOLENT SHAKING BEGAN WHILE TRAVELING AT HIGHWAY SPEED, APPROX. 70 MPH. THE SHAKING SEEMED TO BE ORIGINATING FROM THE RIGHT FRONT END OF THE VEHICLE. VEHICLE WAS BROUGHT IN FOR SERVICE AND MECHANIC INFORMED ME THAT THE RIGHT SIDE TIE ROD WAS DEFECTIVE. THE MECHANIC SHOWED ME THE "PLAY" OF APPROX. 3 TO 4 INCHES TO THE LEFT AND THEN AN ADDITIONAL 3 TO 4 INCHES TO THE RIGHT OF CENTER. APPARENTLY THE SHAKING I FELT WAS THE RIGHT FRONT WHEEL SWINGING LEFT AND RIGHT WHILE I WAS TRAVELING STRAIGHT ALONG THE HIGHWAY. *NM

• 08/11/2005· UNKNOWN OR OTHER

  THERE IS AN APPROXIMATELY 7" LONG CRACK ON THE PASSENGER SIDE DASH. THE CAR HAS NOT BEEN HIT OR ABUSED IN ANYWAY TO CAUSE THIS DAMAGE. *JB

• 08/10/2010· STEERING

  TL*THE CONTACT OWNS A 2001 CHRYSLER 300M. THE CONTACT STATED THAT THE TIE ROD ON THE RACK AND PINION WAS LOOSE ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS DRIVING 20 MPH AND WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE MECHANIC STATED THAT THE BUSHINGS BURNED AND THAT THE FAILURE OCCURRED IN SEVERAL VEHICLES IDENTICAL TO HIS YEAR, MAKE AND MODEL. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 144000.

• 08/09/2013· ELECTRICAL SYSTEMFire

  TL-THE CONTACT OWNS A 2001 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, SHE NOTICED FLAMES AND SMOKE EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE DRIVER EXITED THE VEHICLE IMMEDIATELY WITHOUT SUSTAINING ANY INJURY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CAUSE OF FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. JS

• 08/09/2005· POWER TRAIN

  TRANSMISSION SLIPS IN FIRST GEAR AND HAS STARTED SLIPPING IN REVERSE. IN REVERSE CAR FAILS TO MOVE WHEN ON AN INCLINE OF 35 DEGREES OR GREATER. *NM

• 08/09/2004· PARKING BRAKE

  THE EMERGENCY BRAKE CABLE POPPED WHEN DISENGAGED. VEHICLE WAS PARKED ON AN INCLINE IN THE DRIVEWAY WHEN THIS OCCURRED, RESULTING IN THE VEHICLE ROLLED BACKWARDS 2 INCHES FOLLOWED BY THE WHEEL LOCKING UP AND THE STOP MOVING. VEHICLE HAD TO BE FLAT BEDDED TO THE DEALERSHIP, WHO WAS REPLACING THE PARTS THAT FAILED. *AK

• 08/08/2001· ENGINE AND ENGINE COOLING

  NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

• 08/04/2009· STEERING

  CHRYSLER 300M 2001, ON 7/9/09 -CAR WAS SEEN AND INSPECTED FOR ANY TROUBLE AT A CERTIFIED CHRYSLER DEALERSHIP. ORIGINAL ESTIMATE WAS $200, TOTAL WORK COST $1,871. CAR RELEASED TO US AND WE WERE TOLD IT WAS IN PERFECT RUNNING CONDITION. ON 7/31/09 TOTAL LOSS OF STEERING CAUSING THE CAR TO TURN AND RUN UP ON SIDEWALK EVEN THOUGH DRIVER WAS ATTEMPTING TO TURN OPPOSITE DIRECTION. HAD VEHICLE TOWED AND INSPECTED BY INDEPENDENT REPAIR SHOP. STEERING ROD BOLT HAD SNAPPED CAUSING LOSS OF STEERING IN BOTH WHEELS. ESTIMATED REPAIR COST AT $1,675. CHRYSLER DEALER CLAIMS TO HAVE NO KNOWLEDGE OF ANY PROBLEM CONCERNING THE STEERING ON ANY 300M CHRYSLER. *TR

• 08/04/2003· STEERING

  PER DEALER "STEERING RACK HAS INTERNALLY FAILED AND NEEDS REPLACED". THE CAR WAS BOUGHT USED WITH 32,000 MILES AND CONDITION EXISTED THEN ALTHOUGH I DID NOT RECOGNIZE IT AT THE TIME. CAR NOW HAS 44,000 MILES. THE STEERING FELT A LITTLE LOOSE AND FRONT TIRE WEAR WERE MY ONLY CLUES AND I ATTRIBUTED THOSE TO CAR POSSIBLY BEING OUT OF ALIGNMENT. TOOK CAR IN FOR ALIGNMENT AND TOLD COST TO FIX RACK WILL BE $1,100 OR AS MUCH AS $1,500 IF TIE RODS NEED REPLACED. NOT A PLEASE EXPERIENCE WITH MY FIRST CHRYLSER PRODUCT AND ON THEIR "PREMIUM" CAR NO LESS. *AK

• 08/02/2003· STEERING,ELECTRICAL SYSTEM

  I HAVE A 2001 300M CHRYSLER WITH 50,000 MILES ON IT. MY CAR ALREADY HAS TO HAVE A NEW STEERING RACK ASSEMBLY. THE STEERING WHEEL WANDERS, WITH EXCESSIVE PLAY IN THE WHEEL AND MAKES A LARGE GRINDING SOUND WHEN WHEEL IS TURNED TO THE RIGHT OR THE LEFT. ALSO, SPORADICALLY THE GAUGES WILL ALL DROP TO ZERO FOR 5 TO 10 SECONDS AND THEN RESET WHILE DRIVING DOWN THE ROAD.*AK

• 07/22/2004· ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT

  CHECK ENGINE WARNING LIGHT CAM ON. TRANSMISSION LOCK IN A LOW GEAR. TOOK TO FIVE STAR DEALERSHIP WULLENWEBER FOR SERVICE. REPLACED A TRANSMISSION MODULE FOR $600. TWO WEEKS LATER THE TRANSMISSION AGAIN LOCK IN A LOWER GEAR WHILE ON I75. HAD CAR TOWED BACK TO DEALERSHIP WULLENWEBER WERE IT WAS TWO WEEKS EARLIER. TOLD ME THAT THE TRANSMISSION MODULE WAS GOOD BUT THE ENGINE BEARING WAS BLOWN AND THE A REMANUFACTURED ENGINE WOULD COST BETWEEN $4,000 AND $6,000 . THIS IS A 2001 300M WITH ONLY 51,000 MILES. WHAT CAN YOU DO TO HELP AS THE DEALERSHIP IS COMPLETELY REFUSING TO ACCEPT ANY RESPONSIBILITY FOR THE FAILURE OF THE TRANSMISSION AND THE RESULTING SEVER DAMAGE TO THE ENGINE. *JB

• 07/21/2003· ENGINE AND ENGINE COOLING

  2001 CHRYSLER 300M-NOTICED VEHICLE IDLING ROUGHLY, THEN ABOUT 2 DAYS LATER THE PERFORMANCE AT TAKE OFF WAS VERY POOR, THEN AT DRIVING SPEED WITH CONSTANT RPM THE VEHICLE WOULD MIS-OUT, SHAKE VIOLENTLY AND EXPERINCE EXTREME LACK OF POWER, PERFORMANCE AND RESPONSE, VIRTUALLY UNDRIVABLE AT LOW RPM AND CITY DRIVING. VEHICLE HAS 47,748 MILES. CHRYSLER HAS ISSUED A SERVICE BULLETIN ON THIS ISSUE AND HAVE DETERMINED THAT THE CONDITION IS WEAK EXHAUST VALVE SPRINGS. THERE CLAIM IS THAT I AM NOT A CLIENT OF THEIRS BECAUSE I BOUGHT THE VEHICLE USED, ORIGINAL PURCHASER WAS A FLEET OPERATOR, AND THAT THEY PROBABLY DID NOT PERFORM PROPER PM FOR THE VEHICLE AND THIS WAS THE CAUSE OF FAILURE. THOUGH THERE ARE NO CONTIBUTORY SIGHS OF LACK OF SCHEDULE PM, WORN RINGS (SMOKING) ,VALVE TAPPING, PINGING OR PERFORMANCE ISSUE. *AK

• 07/17/2006· UNKNOWN OR OTHER

  THE TRIM AROUND THE DOORS IS BADLY PEELING, CRACKING, TOTALLY FALLING OFF. I THINK THAT THE QUALITY OF PRODUCTS THEY USE MUST BE BAD. CARS ARE TOO EXPENSIVE TO HAVE TO DEAL WITH THAT. THE TRIM IS VERY EXPENSIVE TO REPLACE AND WITH A CAR THAT ISN'T THAT OLD YOU SHOULDN'T HAVE TO ANYWAY. IF THERE IS SUCH A PROBLEM WITH THIS THEY NEED TO CORRECT IT. *JB

• 07/17/2003· ENGINE AND ENGINE COOLING

  WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THERE WAS KNOCKING UNDERNEATH THE VEHICLE.*AK

• 07/16/2005· AIR BAGS

  PAAENGER SIDE DAHBOARD SPLITTING OPEN ALONG UNDERLYING AIR BAG TEAR LINE. SPLIT GETTING LONGER.

• 07/12/2004· AIR BAGS

  YESTERDAY I NOTICED THAT A SMALL CRACK NEAR THE PASSENGER SIDE AIRBAG HAD APPEARED. I COULDN'T IMAGINE WHY BEING THAT MY CAR IS NOT THAT OLD AND I KEEP MY CAR CLEAN AND THE DASHBOARD MOISTURIZED. I STARTED DOING RESEARCH ON THE PROBLEM AND HAVE FOUND THAT NOTHING CAN BE DONE ABOUT THE CRACK BECAUSE MY VEHICLE IS OUT OF WARRANTY. AND, I CANNOT REPAIR THE CRACK BECAUSE IT MIGHT COMPROMISE THE AIRBAG DEPLOYMENT! I HAVE READ THAT SERVERAL OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. IS THERE ANYTHING THAT CAN BE DONE? *LA

• 07/11/2003· SEAT BELTS

  I HAVE A CHRYSLER 300M, WHICH HAS THE GEN3 SEATBELTS. RECENTLY MY DAUGHTER HIT HER SEATBELT WITH HER ELBOW WHEN SHE WAS JUST MOVING AROUND AND THE SEAT BELT OPENED UP. THAT SCARED ME SO I LOOKED INTO IT AND FOUND OUT THERE IS A PROBLEM WITH THE BELTS BUT CHRYSLER WILL NOT REPLACE.*AK

• 07/10/2008· SEATS

  SAFETY ISSUE!! HEATED SEAT DRIVERS SIDE STOPPED WORKING, OTHER ELECTRICAL COMPONENTS STARTED MALFUNCTIONING BROUGHT IN FOR SERVICE, DEALER MADE DIAGNOSTIC CHECK, WE WERE TOLD HEATED SEAT CIRCUIT SHORTED AND SHOWED BURN MARKS. NOT REPLACED TOO COSTLY CALLED CHRYSLER CUSTOMER SERVICE WAS TOLD BY SENIOR SUPERVISOR THEY COULD NOT HELP US. OUR CONCERNS ARE SAFETY ISSUES NOT ONLY COST. ASKED SENIOR CUSTOMER SERVICE IF OTHER HEATED SEAT SHOULD BE USED AND WAS TOLD SHE COULD NOT ADVICE US WHAT TO DO THAT WOULD BE UP TO US AND THE SERVICE TECH TO DECIDE. *TR