Safety ratings
2000 Toyota Sienna
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (1)
- STRUCTURECampaign 10V160000 · 20/04/2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Risk: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Owner complaints
Most-reported areas
- ENGINE AND ENGINE COOLING70
- POWER TRAIN66
- STRUCTURE51
- TIRES43
- SERVICE BRAKES41
- LATCHES/LOCKS/LINKAGES36
- HYDRAULIC34
- SEAT BELTS21
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2005· SERVICE BRAKES, HYDRAULIC
2000 TOYOTA SIENNA WITH APPROX. 64,000 MILES: ANTILOCK BRAKE SYSTEM (ABS) COMPUTER FAILED. DEALER SAID REPLACEMENT COST WOULD BE $2000 AND BLAMED FAILURE ON "DIRTY BRAKE FLUID" WHICH SEEMS EXTREMELY UNLIKELY SINCE VEHICLE WAS PURCHASED AS A CERTIFIED USED VEHICLE AT 36,000 MILES LESS THAN 2 YEARS PRIOR TO FAILURE. FAILED ABS COMPUTER IS STILL INSTALLED ON VEHICLE SINCE WE CANNOT AFFORD TO REPLACE IT. *NM
- 12/31/2002· POWER TRAIN
2000 TOYOTA SIENNA 75000 MILES FREQUENT AND TIMELY OIL CHANGES/MAINTENANCE SCHEDULES ADHERED TO AFTER HEARING A GRINDING SOUND AFTER DROPPING MY DAUGHTER OFF AT THE DAY CARE, THE VAN SOUNDED AND FELT LIKE SOMETHING BROKE. IT BEGAN TO JERK FORWARD AND I PULLED OVER TO THE SIDE OF THE ROAD. WE HAD IT TOWED FROM THIS LOCATION AND WE WERE TOLD BY LONGMONT TOYOTA THAT WE NEEDED THE TRANSMISSION REPLACED. I FIND IT HARD TO BELIEVE AFTER MAINTAINING THE MAINTENANCE SCHEDULE AND NORMAL WEAR AND TEAR THAT THE TRANSMISSION HAS GONE OUT AT 75000 MILES. AT THIS TIME WE ARE CONTACTING TOYOTA FOR RESOLUTION. I SEE THAT THERE ARE OTHER PROBLEMS ASSOCIATED WITH THIS VEHICLE AND WONDER WHY INFORMATION HAS NOT BEEN PROVIDED TO THE PUBLIC. THIS IS A SAFETY CONCERN FOR THOSE CONSUMERS WHO OWN THE 2000 TOYOTA SIENNA. TS
- 12/30/2000· POWER TRAIN
TOYOTA WOULD NOT AUTHORIZE RENTAL OF ANOTHER MINIVAN DURING TWO WEEK REPAIR. I DROVE FOUR CHILDREN IN THE BACKSEAT OF A CAR. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
- 12/30/1999· SERVICE BRAKES, HYDRAULIC
WHEN BRAKES ARE APPLIED IN AN PANIC SITUATION PEDAL GOES TO THE FLOOR AND THE BRAKES DO NOT RESPOND. DEALER HAS BEEN CONTACTED AND CLAIMS THERE IS NOT PROBLEM; WILL NOT REPAIR. *AK
- 12/29/2000· WHEELS
3 OUT OF 5 LUGS ON ONE WHEEL SHEARED OFF WHEN REPLACING TIRE. MECHANIC CLAIMS TO HAVE USED TORQUE WRENCH SET WELL BELOW FACTORY SPECS. NOT CLEAR WHETHER LUGS ARE DEFECTIVE OR MECHANIC OVER-TORQUED. LUG NUTS ARE DESIGNED FOR MAG WHEELS BUT SPARE IS NOT A MAG. APPEARS POSSIBLE THAT USING THESE NUTS ON A STANDARD WHEEL RESULTS IN NUTS BEING SWAGED ONTO THE LUGS SUCH THAT THEY SUBSEQUENTLY FAIL. MEACHANIC REPORTS THAT THIS HAPPENS ABOUT ONCE A MONTH ON THIS VEHICLE AND MUCH MORE FREQUENTLY ON SIMILARLY DESIGNED ISUZU LUG NUT.*AK
- 12/28/2010· STRUCTURE
TOYTA SIENNA VAN DOOR WILL NOT OPERATE WITH THE MOTOR. DOOR HANDLE BROKE OFF DUE TO TRYING TO OPEN THE DOOR. *TR
- 12/26/2015· ELECTRICAL SYSTEM
POWER DOOR ISSUE WHEN STATIONARY. I PURCHASED MY 2000 SIENNA AND WITHIN A YEAR I HAD ISSUES WITH MY POWER DOOR. IT WOULD OPEN BY POWER BUT NOT CLOSE. AS TIME WENT ON IT WOULD NEITHER OPEN NOR CLOSE. AND NOW THE POWER LIGHTS HAS BEEN LIT FOR YEARS. I TOOK CAR TO THE DEALER MANY TIMES WHEN THIS FIRST HAPPENED AND SEVERAL TIMES OVER THE ENSUING YEARS THEY COULD "NEVER" FIND A PROBLEM. THEN ON MY LAST VISIT THEY CLAIMED THE DOOR WAS DAMAGED DUE TO AN ACCIDENT I HAD...MIND YOU I NEVER HAD AN ACCIDENT AND BOUGHT A CERTIFIED USED CAR FROM DEALER. TO THIS DAY THE POWER DOOR IS DISENGAGED AND HAS TO BE MANUALLY OPENED AND CLOSED. NOW I SEE SO MANY YEARS LATER THAT THIS IS ACTUALLY AN ISSUE WITH THE DOOR...TOYOTA NEEDS TO BE HELD ACCOUNTABLE.
- 12/26/2001· ENGINE AND ENGINE COOLING
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- 12/26/2001· UNKNOWN OR OTHER
OIL LIGHT FAILED TO REPORT MAJOR ENGINE SLUDGE PROBLEM BEFORE THERE WAS SEVERE ENGINE DAMAGE. THE DAMAGE IS REPORTED BY THE TOYOTA DEALER AS $8900.00 TO REPLACE THE ENGINE IN A CAR WITH ONLY 20,181 MILES. THE LIGHT FLASHED FOR A SPLIT SECOND AND NEVER TURNED ON AGAIN. THE OIL LIGHT FAILED TO INDICATE LOW OIL PRESSURE IN THE SYSTEM CAUSING CONSIDERABLE DAMAGE.*AK
- 12/20/2006· ENGINE AND ENGINE COOLING
OIL GELLING RELATED DAMAGE-2000 TOYOTA SIENNA W/V6 WITH OIL GELLING. THIS ENGINE WAS REPAIRED UNDER TOYOTA'S SPECIAL REPAIR PROGRAM. THE ISSUE IS THAT THE REPAIR DOES NOT INCLUDE ENOUGH PARTS TO PROPERLY RETURN THE UNIT INTO SERVICE WITHOUT COMPRAMISING THE MAIN AND ROD BEARINGS, AS WELL AS THE REAR AND FRONT SEALS. I AM NOW FACED WITH A $1400 REPAIR BILL FOR THE REAR MAIN SEAL AT 65K MILES. I BELEIVE THAT THIS PORTION OF THE ENGINE WAS COMPRIMISED DO TO LACK OF OIL CASUED BY THE OIL GELLING. THE SCREEN WAS 85% BLOCKED AND SINCE THE MAIN AND ROD BEARINGS ARE THE FIRST TO BE FED OIL FROM THE PUMP, THEY HAVE EXPERIENCED ACCELERATED WEAR. I BASE THIS ON MY DISCOVERY WHEN AT THE DEALER. I AM AN ASE CERTIFIED AUTOMOTIVE TECHNICIAN WITH ENGINE SPECIALITY RATINGS, SO I CAN SPEAK AS AN EXPERT ON THIS MATTER. I TRIED TO DISCUSS WITH TOYOTA CORP AT THE LOCAL LEVEL AND THEY DO NOT SEE ANY REASON TO CONTINUE THE DISCUSSION. *NM
- 12/20/2001· ENGINE AND ENGINE COOLING
ANOTHER SIENNA SLUDGE VICTIM. TOYOTA ANSWERS REHEARSED. DID NOT EVEN QUESTION OWNER ABOUT MAINTENANCE HISTORY; THEREFORE, OBVIOUSLY IRRELEVANT TO THEM. CONTACTING ATTORNEY TO INQUIRE ABOUT CLASS ACTION LAWSUIT.NO SAFETY DEFECT LISTED IN SUMMARY. *AK
- 12/20/2000· SEAT BELTS
DRIVER'S SEAT BELT ANCHOR BOLT ON DOOR PILLAR UNSCREWED AND FELL TO THE FLOOR. *AK
- 12/19/2003· SERVICE BRAKES, HYDRAULIC
THE BRAKE LIGHT CAME ON. BOTH REAR BRAKE CYLINDERS WERE LEAKING. AS A RESULT, IT CAUSED DAMAGE TO FRONT BRAKES. ALL THE PARTS WERE REPLACED. *AK
- 12/19/2002· VISIBILITY
THE REFLECTION IN THE MIRROR APPEAR TO BE CLOSER THEN APPEAR TO BE PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
- 12/19/2001· ENGINE AND ENGINE COOLING,TIRES
ENGINE SLUDGED AT 11,105 MILES IN SPITE OF CORRECT OIL CHANGES. TIRES NEED REPLACEMENT AT 13,100 MILES.*AK
- 12/18/2001· ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT ILLUMINATES CONTINOUSLY. OIL TURNS THICK/ SLUDGY LIKE SUBSTANCE, ALSO, BLOWS OUT BLUE BLACK SMOKE FROM TAIL PIPE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- 12/18/2001· ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT CONTINOUSLY ILLUMINATES. OIL TURNS TO THICK SLUDGE LIKE SUBSTANCE, AND BLUE BLACK SMOKE COMES FROM TAIL PIPE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
- 12/14/2010· UNKNOWN OR OTHER
RE: 2000 TOYOTA SIENNA MINIVAN I WAS PARKING MY CAR ON THE STREET, MY FOOT ON THE BRAKE PEDAL, WHEN THE ENGINE STARTED TO SUDDENLY REV UP. WITH MY FOOT STILL ON THE BRAKE PEDAL, I QUICKLY PUT IT ON PARK AND TURNED OFF THE ENGINE. THIS IS THE FIRST TIME THIS HAS HAPPENED. *TR
- 12/14/2008· LATCHES/LOCKS/LINKAGES
REAR DOOR LID HANDLE BROKE MAKING IT IMPOSSIBLE FOR ME TO PUT MY POWER WHEEL CHAIR INTO THE VAN. WITHOUT THAT CHAIR I CANNOT GET AROUND. TWO PEOPLE HAD TO DISASSEMBLE THE CHAIR TO GET IT INTO THE VAN SO I COULD GET HOME. THERE SHOULD BE AN INTERNAL RELEASE FOR THAT DOOR. *TR
- 12/13/2014· TIRES
I HAVE 4 BRIDGESTONE INSIGNIA TIRES. NOT SURE OF MILEAGE BUT I WILL GO BACK TO THE DEALER ON MONDAY TO CONFIRM, HOWEVER I WILL GUESS ABOUT 25K TO 35K. THE TREAD LOOKS VERY GOOD. I HAVE STEEL WIRES COMING OUT OF THE SIDEWALL. THERE ARE ABOUT A DOZENS WIRES BETWEEN 2" AND 8" HANGING OUT. I NOTICED IT BECAUSE YOU CAN HEAR THE WIRES SLAPPING THE FENDER AND TIRE WELL AS ROTATION OCCURS. I HOPE THE FACTORY RESPONDS IN A POSITIVE WAY, WE WILL SEE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 12/12/2007· SEAT BELTS
THE LIGHTS FOR BOTH FRONT SEAT BELTS FLASH WHEN THE SEAT BELTS ARE FASTENED. WHEN THEY ARE NOT FASTENED AND ARE FULLY RETRACTED INTO THE DOOR POST, THE LIGHTS GO OFF. THIS BEGAN FIRST WITH THE PASSENGER SIDE A COUPLE OF MONTHS AGO AND STARTED ON THE DRIVERS SIDE THIS MONTH. ADDITIONALLY THE SEAT BELTS DON'T ALWAYS RETRACT PROPERLY. *TR
- 12/10/2010· SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND APPLIED THE BRAKES. THE VEHICLE WOULD NOT RESPOND AND EXHIBITING AN ABNORMAL CLICKING NOISE. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKES WHILE DRIVING AT A LOW SPEED UNTIL THE VEHICLE WAS ABLE TO COME TO A STOP. THE SAME FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSIS OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.
- 12/10/2001· ENGINE AND ENGINE COOLING
I BELIEVE ENGINE SLUDGE COMPLAINTS ARE FICTICIOUS.*AK
- 12/07/2012· AIR BAGS,STRUCTURECrash
ON MY WAY TO WORK WHEN A DEER RAN OUT IN FRONT OF ME. I HIT THE DEER ON THE FRONT PASSENGER SIDE CAUSING ME TO LOSE CONTROL. RAN OFF INTO DITCH FLIPPED OVER AND WAS TRAPPED. THE AIRBAG DID NOT DEPLOY EVEN WHEN THE FIRE DEPT CUT ME OUT. THEY HAD TO CUT THE STEERING WHEEL OFF MY LEGS. NO AIRBAG DEPLOYED ON EITHER SIDE. *TR
- 12/07/2005· LATCHES/LOCKS/LINKAGES
BOTH OF THE OUTSIDE HANDLES ON THE SLIDING PASSENGER DOORS ON MY 2000 TOYOTA SIENNA BROKE WITHIN THE PAST FEW WEEKS. (ONE HANDLE BROKE OFF COMPLETELY AND ONE IS STILL PARTIALLY ATTACHED TO THE DOOR.) ONE DOOR CANNOT BE OPENED FROM THE OUTSIDE AND THE OTHER ONE IS VERY DIFFICULT TO OPEN. I CONTACTED THE LOCAL TOYOTA DEALERSHIP AND THE NATIONAL 800 NUMBER. BOTH THE LOCAL AND THE NATIONAL POINTS OF CONTACT SAID THERE WERE NO KNOWN ISSUES WITH THE DOOR HANDLES AND THERE WAS NOTHING THAT COULD BE DONE. THE DEALERSHIP ADVISED ME THAT I COULD PAY THEM @$300 A DOOR TO HAVE THE BROKEN HANDLES REPLACED. I DID SOME RESEARCH ON THE WEB AND DID FIND SEVERAL OTHER COMPLAINTS / POSTINGS ABOUT BROKEN DOOR HANDLES. *NM
- 12/03/2004· SERVICE BRAKES, HYDRAULICCrash
THE ABS ON MY CAR ACTIIVATED WHEN I WAS TRAVELING ROUGHLY 26 MPH CAUSING ME TO ENTER AN INTERSECTION 2000 TOYOTA MR2 SPYDER. *AK
- 12/02/2010· STRUCTURE,LATCHES/LOCKS/LINKAGES
GAVE A VEHICLE A BOOST ONE DAY PREVIOUS. CLOSED HOOD ON 2000 SIENNA, BUT APPARENTLY NOT COMPLETELY. I BELIEVE ONLY SAFETY LATCH SECURING HOOD RATHER THAN FULL HOOD LATCH. DRIVING ON BUSY FREEWAY TO WORK FINE BUT RETURNING HOME ON FREEWAY, THE SAFETY LATCH ON HOOD FAILED CAUSING THE HOOD TO FLIP UP AND SMASH INTO WINDSHIELD, DENTING HOOD AND ROOF OF VAN ALSO. PULLED OVER TO SIDE OF FREEWAY SAFELY. CALLED TOW TRUCK TO HAUL CAR HOME. SAFETY LATCH AND FULL HOOD LATCH NOW SEEM FINE, BUT WILL BE REPLACING SHORTLY. CURRENTLY ONLY REPLACED WINDSHIELD AND SECURED HOOD AS GOOD AS POSSIBLE. GETTING QUOTES FROM BODYSHOPS FOR REPAIRS AND HAVE CONTACTED TOYOTA AS I FEEL THIS IS A SAFETY ISSUE. AFTER 6 DAYS, YET TO HAVE TOYOTA CALL ME BACK. THIS COULD HAVE BEEN A CATASTROPHIC CRASH, BUT THANKFULLY WASN'T. *TR
- 12/01/2003· ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,EQUIPMENTCrashFire
MULTIPLE PROBLEMS WITH MY 2000 TOYOTA SIENNA XLE, FIRST THE CAR HAD PROBLEMS WITH BATTERY DRAIN AND NOT STARTING, THEY REPLACED THE RADIO AMPLIFIER TWICE BEFORE FIXING IT, THE POWER WINDOW ON THE DRIVER SIDE BROKE AT 35,000 MILES. THE BACK HATCH SHEETMETAL IS ALL DENTED JUST FROM CLOSING IT AND PUSHING ON THE HANDLE. THE WORST ONE IS THAT THE VAN HAS BEEN BLOWING A LOT OF BLUE SMOKE AND BURNING OIL, 4 QUARTS IN THE LAST 750 MILES. SO FAR NO HELP FROM THE DEALER.*AK
- 11/29/2008· STRUCTURE,LATCHES/LOCKS/LINKAGES
REGULAR USAGE OF OUR VAN HAS CAUSED THE DOORS ON BOTH SIDES TO BREAK. ON ONE SIDE, THE HANDLE COMPLETELY BROKE OFF AND THE OTHER WILL ONLY PARTIALLY OPEN. *TR
- 11/27/2017· VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE DID A STOP AND GO ACTION THAT OCCURRED EVERY TIME THE VEHICLE MOVED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER TO STOP IT COMPLETELY. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 200,000.
- 11/26/1999· SERVICE BRAKES, HYDRAULIC
WHEN VEHICLE IS BACKING UP AND THE WHEELS ARE TURNED TO THE RIGHT OR LEFT, A LOUD CLICKING SOUND IS HEARD FROM THE BRAKE AREA WHILE THE DRIVER IS PUMPING (STEPPING & COMPLETELY RELEASING) THE BRAKE PEDAL.
- 11/24/2008· STRUCTURE
TL*THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 60 MPH, THE HOOD UNEXPECTEDLY RELEASED, FLIPPED UPWARD, AND DAMAGED THE WINDSHIELD. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 140,000.
- 11/22/2004· POWER TRAIN
WHILE SHIFTING GEARS THE GEAR SHIFTER BECAME LOOSE AND BROKE. THIS CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. *AK THE GEAR SHIFTER BROKE WHEN PLACED IN PARK. *SC
- 11/19/2009· SEAT BELTS
THE SECOND ROW, PASSENGER SIDE SEAT BELT BUCKLE IN OUR 2000 TOYOTA SIENNA IS NOT STAYING "CLICKED"; SOMETIMES WITHOUT THE BUTTON BEING PUSHED, THE BUCKLE JUST RELEASES AND THE CHILD SAFETY SEAT THAT IS IN THAT CAR SEAT IS NOT RESTRAINED AT ALL. *TR
- 11/19/2001· ENGINE AND ENGINE COOLING
WHITE SMOKE COMES OUT OF THE TAILPIPE WHEN THE ENGINE IS STARTED. TOYOTA DEALER SAYS THAT THE RINGS ARE BAD DUE TO SLUDGE IN THE ENGINE. THEY, AND TOYOTA CORPORATE OFFICE, SAY THAT THE SLUDGE IS DUE TO NEGLIGENT MAINTENANCE. HOWEVER, OIL CHANGES WERE MADE AT THE PROPER INTERVALS ACCORDING TO THE OWNER'S MANUAL. THE DEALER SAYS THAT REPAIRS WILL COST BETWEEN $2300 AND $5700 AND THAT THE WARRANTY IS VOIDED BY THE PRESENCE OF SLUDGE. I TRIED, UNSUCCESSFULLY, TO CONVINCE THEM THAT THIS LEVEL OF SLUDGE BUILD-UP WAS NOT REASONABLE FOR AN ENGINE OF THIS AGE. I'M AT A LOSS AS TO WHAT TO DO TO GET TOYOTA TO HONOR THEIR WARRANTY. THIS SEEMS LIKE FRAUD TO ME. IS THERE ANYTHING THAT NHTSA CAN DO? GIVEN THE NUMBER OF COMPLAINT THAT I'VE SEEN ON THIS SITE REGARDING THIS PROBLEM, I THINK SOME GOVERNMENTAL PRESSURE WOULD HELP TO GET TOYOTA TO DO THE RIGHT THING.*AK
- 11/16/2003· STRUCTURE
VAN: 2000 TOYOTA SIENNA XLE WITH POWER SLIDING DOOR MILES ON VEHICLE: 30000 MILES PROBLEM: POWER DOOR OPENS; BUT DOES NOT CLOSE - NEED TO BE CLOSED MANUALLY. DEALER DIAGNOSED AND REPLACED JUNCTION SWITCH. I SUGGESTED REPAIR SHOULD BE COVERED UNDER WARRANTY SINCE VAN HAS ONLY 30,000 MILES EVEN THOUGH THE ACTUAL WARRANTY PERIOD OF 3 YEARS IS OVER. DEALER DID NOT AGREE. *LA
- 11/15/2002· STRUCTURE
THE POWER SLIDING DOOR OPENS WHILE VEHICLE IS PARKED, IS VERY HARD TO OPEN. VEHICLE HAS BEEN INSPECTED BY DEALER 3 TIMES, CANNOT FIND A PROBLEM. FOURTH VISIT TO DEALER IT WAS DETERMINED THE MOTOR AND SENSOR NEED TO BE REPLACED. TS
- 11/14/2006· SEAT BELTS
DT*: THE CONTACT STATED WHILE ATTEMPTING TO BUCKLE THE LEFT THIRD ROW SEAT BELT, THE BELT BECAME STUCK AND DID NOT MOVE IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE PROBLEM.
- 11/14/2001· ENGINE AND ENGINE COOLING
CONSUMER WAS PULLING UP IN DRIVEWAY AND NOTICED THAT THERE WAS WHITE SMOKE COMING FROM UNDERNEATH OF VEHICLE. SHE TOOK IT TO GAS STATION, AND MECHANIC TOLD HER THAT OIL WAS LESS THAN THREE QUARTS LOW. DEALERSHIP WAS AWARE OF PROBLEM. *AK
- 11/13/2001· ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
NOTICED WHITE SMOKE UPON STARTING CAR FOR A COUPLE OF DAYS. THE FOLLOWING SUNDAY, THE OIL PRESSURE LIGHT CAME ON WHILE TRAVELING-STOPPED AND PUT IN 1 QUART OF OIL, LIGHT WENT OUT. THE FOLLOWING MONDAY, THE ENGINE CHECK LIGHT CAME ON. THE NEXT MORNING, TUESDAY I TOOK THE CAR TO THE NEAREST TOYOTA DEALER AND WAS TOLD THAT OUR ENGINE WAS FULL OF SLUDGE DUE TO IMPROPER OR LACK OF MAINTENANCE. THE REPAIRS WERE NOT COVERED UNDER THE WARRANTY. WAS GIVEN AN ESTIMATE OF $9K TO REPLACE THE ENGINE OR $5500 TO REBUILD THE ENGINE. WE THEN TOOK THE CAR BACK TO THE DEALER WHERE WE PURCHASED THE CAR, AND WAS TOLD THE SAME THING, ONLY THIS ESTIMATE WAS $2K TO "CLEAN" THE ENGINE. THE SERVICE MANAGER CALLED THE TOYOTA REP ON OUR BEHALF AND WAS DENIED ANY HELP THROUGH THE WARRANTY. IN FILING A REPORT WITH TOYOTA WAS TOLD MY NEXT STEP WAS ARBITRATION - "THE PAPERWORK IS IN YOUR WARRANTY BOOK". I HAD TO HAVE THE ENGINE CLEANED AT MY OWN EXPENSE.*AK
- 11/12/2010· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
I HAVE OWNED THIS VEHICLE SINCE 2003 AND HAVE NEVER HAD ANY MAJOR PROBLEMS WITH IT. IT HAS ALWAYS BEEN VERY RELIABLE. HOWEVER, ON SEPTEMBER 21 WHILE DRIVING EAST ON I20 IN THE DALLAS AREA, I ACCELERATED THE VEHICLE WHILE ON A SLIGHTLY STEEP HILL. THE ENGINE SUDDENLY QUIT FOR A FEW SECONDS WHILE I WAS DRIVING AND ALL THE EQUIPMENT LIGHTS CAME ON. IT THEN MYSTERIOUSLY STARTED BACK AGAIN AND I KEPT DRIVING. THIS HAPPENED A COUPLE MORE TIMES WHILE DRIVING EAST ON ILLINOIS AVENUE IN DALLAS AND IT FINALLY DIED COMPLETELY ON THE SAME STREET . THE ENGINE WOULD NOT START AND EVEN THE LIGHTS WOULD NOT COME ON. I WAS ABLE TO PULL INTO THE CITY OF DALLAS'S PARKING LOT BEFORE THE VEHICLE STOPPED COMPLETELY. I HAD THE VAN TOWED TO ONE OF THE TOYOTA DEALERS IN DALLAS. THEY CHECKED IT OUT AND COULD NOT FIND ANY PROBLEMS WITH IT. THEN ON MONDAY, SEPTEMBER 25 THE VEHICLE WAS COMPLETELY DEAD IN OUR GARAGE AT HOME. I JUMP STARTED THE VEHICLE AND DROVE IT AGAIN TO METROPLEX TOYOTA ON TUESDAY, OCTOBER 5. THE ONLY THING THEY FOUND WAS THE INTAKE HOSE CLAMP AT T-BODY WAS VERY LOOSE AND THE POWER DOOR LIGHT WAS COMING ON. THEY TIGHTENED THE HOSE CLAMP AND RE-INITIALIZED THE POWER DOOR. AGAIN, ON NOVEMBER 11, I WAS DRIVING EAST ON I 30 WHEN THE VAN COMPLETELY DIED IN THE MIDDLE OF THE HIGHWAY. EVEN THE HAZARD LIGHTS WOULD NOT COME ON. I WAS STUCK IN THE MIDDLE OF A BUSY FREEWAY. FORTUNATELY, I 30 WAS BACKED UP AND NO ONE PLOWED INTO THE REAR BECAUSE MOST VEHICLES DRIVE AT 60-70 MPH ON THAT FREEWAY. I HAD THE VEHICLE TOWED TO METROPLEX TOYOTA AGAIN. THIS TIME THE ONLY THING THEY COULD FIND WRONG WAS THAT THE BATTERY WAS NOT HELD DOWN TIGHTLY. HOWEVER, WHILE I WAS GOING TO DRIVE AWAY IN THE VAN, I NOTICED THAT THE POWER DOOR LIGHT WAS ON AGAIN AND THE DOOR WOULD NOT CLOSE PROPERLY. WE FINALLY DECIDED TO LEAVE THE VEHICLE WITH THE DEALER FOR SOME TIME SO IT COULD BE CHECKED OUT.
- 11/06/2023· SUSPENSION
Rear wheels cambering rubbing on shock absorbers.
- 10/31/2005· ELECTRICAL SYSTEM
WHEN I TRIED TO START MY 2000 TOYOTA SIENNA MINIVAN LAST WEEK, IT DID NOT START NORMALLY AND IT MADE A STRANGE NOISE. I TURNED OFF THE IGNITION, AND THE NOISE CONTINUED. I REMOVED THE KEY FROM THE IGNITION AND THE CAR CONTINUED TO MAKE NOISE. IT APPEARED THAT THE CAR WAS STILL TRYING TO START, EVEN THOUGH THE KEY WAS NO LONGER IN THE IGNITION. THE CAR WAS MAKING A CHUGGING NOISE - THAT MIGHT HAVE SOUNDED LIKE IT WAS RUNNING TO SOMEONE NOT FAMILIAR WITH THE CAR. I DID NOT KNOW HOW TO GET THE CAR TO STOP. I CALLED FOR A FRIEND TO COME AND HELP. HE ARRIVED APPROXIMATELY FIVE MINUTES LATER - THE CAR WAS CHUGGING CONTINUOUSLY ALL THIS TIME AND MY GARAGE (WHERE THE VAN WAS PARKED) WAS STARTING TO SMELL. MY FRIEND ATTEMPTED TO TURN THE VAN ON AND OFF AGAIN - THIS HAD NO EFFECT. HE OPENED THE HOOD, (THERE WAS SOME SMOKE) AND EVENTUALLY DISCONNECTED THE BATTERY USING A WRENCH - THIS FINALLY STOPPED THE VAN. HE BELIEVES THAT A FIRE WOULD HAVE STARTED HAD HE NOT DISCONNECTED THE BATTERY. THE VAN WAS TOWED TO A TOYOTA DEALERSHIP, WHERE THEY REPLACED THE STARTER. THEY SAID THAT THE STARTER MUST HAVE SHORTED OUT AND THAT IT WAS A GOOD THING THAT WE DISCONNECTED THE BATTERY. THIS HAPPENED IN MY GARAGE IN MY HOME AS I WAS ABOUT TO TAKE MY CHILDREN TO SCHOOL. I AFRAID THAT THIS DEFECT COULD HAVE CAUSED A SERIOUS FIRE, DAMAGE TO MY HOME AND POSSIBLY SERIOUS INJURY TO MY CHILDREN AND MYSELF. *NM
- 10/30/2002· TIRES
ALL FOUR TIRE WERE PURCHASED NEW AND ARE WORN COMPLETELY. ORIGINAL TIRE ON TOYOTA SIENNA 2000. TIRES ARE ROTATED REGULARLY. YD *JG
- 10/30/2000· VEHICLE SPEED CONTROL
WHEN DRIVING AT HIGHWAY SPEED AND UPON ACCLERATION VEHICLE LOSES ALL POWER MAKING IT VERY DIFFICULT TO OPERATE VEHICLE, ALSO, VEHICLE HAS CUT OFF IN THE MIDDLE OF ONCOMING TRAFFIC. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
- 10/28/2003· STRUCTURE
WHILE THE VEHICLE WAS PARKED THE MANUAL SLIDING DOOR CLOSED ON CHILD'S HEAD WHILE ENTERING THE VEHICLE. CHILD SUSTAINED NO INJURIES TO THE HEAD. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER WAS UNABLE TO DUPLICATE THE INCIDENT. *AK
- 10/28/2000· SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
ON THE MORNING OF OCT. 27, MY WIFE DROVE THE CAR TO MID TOWN, MANHATTON. SHE DROVE THE CAR FROM A CAR PARK AT 43 STREET. SUDDENLY SHE HEARD A SLIGHT SOUND AND THE CAR LOST GEAR AND SLIDED TO THE MIDDLE OF THE STREET AND DEAD OFF. SHE PRESSED THE GAS PEDAL, NO REACTION. SHE USED BRA AND STEERING SUDDENLY STOPPED WORKING. THAT IS A BUSY STREET, A CAR ALMOST HIT HER. SHE PUT THE CAR BACK TO PARKING AND RESTARTED THE CAR AND DROVE AWAY. SHE THOUGHT THAT HAPPENED BECAUSE SHE FORGOT TO START. ( SHE FORGOT SHE DROVE 10 FEET FROM THE CAR PARK). THAT WAS A BUSY DAY, SHE FORGOT TELLING ME. ON THE AFTERNOON OF THE SAME DAY. I DROVE THE CAR TO BOSTON TO SEE AN CUSTOMER. ON THE WAY BACK, I FOUND THERE WAS A STRANGE SOUND WHENEVER I PRESSED THE GAS PEDAL IT SOUNDS LIKE AN OLD SHABBY CAR DRIVEN OVER 10 YEARS. I STOPPED ON THE SHOUDER AND CHECKED THE TIRES AND I COULD NOT FOUND ANYTHING. I DROVE BACK TO THE HIGH WAY I-91 SOUTH AGAIN, SUDDENLY, I HEARD AND STRANGE SOUND, THE CAR LOST GEAR AGAIN, IT BECAME SLOWLY AND SLOWLY. I PRESSED THE GAS PEDDLE HARDLY AND THAT WAS NO USE. I PRESSED THE EMMERGENCY LIGHTS AND CHANGE TO THE SLOW LANE. A TRUCK BEHIND ME REACHED ME FAST. MY CAR FORCED HIS TRUCK PASSED ME OVER THE SHOULDER BECAUSE THERE HAPPENED TO BE A CAR IN THE MIDDLE LANE. I WAS SHOCKED TO DEATH. WITHOUT THE TRUCK DRIVER'S ALERT AND SKILLFUL CHANGING LANE, I WOULD DEFINATELY A DEAD MAN. I STOPPED ON THE SHOULDER AND TRIED ALL DEARS, NONE OF THEM WAS WORKING. I RESTARTED THE ENGINEAND NO USE. I CALLED THE AAA TOW TRUCK AND I WAS TOWED BACK TO FORT LEE NEW JERSEY AT 2:30 IN THE MORNING. BEFORE THIS INCIDENCE, THE LEFT REAR STRUT WAS LEAKING, THEY CHANGED THE LEFT REAR SHOCK AND WE DID A TUNE UP AND ROTATE AND BALANCE 10/01/2000. BOTH ME AND MY WIFE RISKED OUR LIVES FOR TOYOTA'S DEFFECTS CARS. I WOULD NOT WANT TO RISK MY FAMILY LIVES TO THIS CAR AGAIN. I STRONGLY REQUIRE TOYOTA RECALLS THIS CAR. I WOULD RATHER BUY AN AMERICAN CAR. IF THEY DO NOT ALLOW US TO RETURN, CHANGE A NEW CAR.
- 10/28/1999· EQUIPMENT
WHENEVER THE AIR CONDITIONER IS TURNED ON VEHICLE WOULD STALL OUT. TOOK VEHICLE TO DEALER & INFORMED BY MECHANIC TO NOT USE AIR CONDITIONER. THE COMPRESSOR WENT OUT & NEEDED REPLACING. THIS WAS WHAT PROBABLY CAUSED THE VEHICLE TO STALL OUT. *AK
- 10/27/2004· ENGINE AND ENGINE COOLINGFire
2000 TOYOTA SIENNA'S ENGINE WAS REBUILT LAST FEBRUARY/MARCH 2004 DUE TO ENGINE OIL GEL. HAD AN OIL CHANGE AT TOYOTA DEALERSHIP LAST JUNE. HAD 82,500 MAINTENANCE DONE AT ANOTHER TOYOTA DEALERSHIP DURING THE FIRST WEEK OF SEPTEMBER. IT CAUGHT FIRE. DROPLETS OF FIRE SEEN FALLING UNDERNEATH THE ENGINE. NEIGHBOR TRIED TO EXTINGUISH THE FIRE BUT TO NO AVAIL. CALLED 911 AND THEY EXTINGUISHED THE FIRE.*AK
- 10/27/2003· ENGINE AND ENGINE COOLING
AT 107,000 MILES WHILE DRIVING THE MOTOR JUST CUT OFF. THEN WOULD NOT START. I ALWAYS HAVE CHANGED THE OIL AT EVERY 3000 MILES. NOW MY MECHANIC SAYS THAT THE CAMSHAFT BROKE. THERE CAN BE NO OTHER ANSWER THAN THAT THIS ENGINE WAS A SLUDGE DEFECTIVE MOTOR FROM THE MANUFACTURER. *AK