Safety ratings
2000 Mercury Villager Van
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
Crash test #1NHTSA test 3264
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Crash test #2NHTSA test 3299
Full test report (PDF) ↗Recalls (2)
- SEAT BELTSCampaign 00V228001 · 18/08/2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Fix: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
- STEERING:RACK AND PINIONCampaign 00V292001 · 10/10/2000
VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
Risk: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
Fix: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Owner complaints
Most-reported areas
- VEHICLE SPEED CONTROL39
- SERVICE BRAKES7
- HYDRAULIC7
- SEAT BELTS7
- AIR BAGS6
- STRUCTURE5
- SEATS4
- VISIBILITY4
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/16/2003· VEHICLE SPEED CONTROL
THE VEHICLE'S THROTTLE PLATE BECAME STUCK, WHICH CAUSED THE VEHICLE TO JUMP FORWARD WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB 2000 MERCURY VILLAGER HAS HAD THROTTLE FAILURE THREE TIMES. THROTTLE PLATE BECOMES STUCK WHILE DRIVING CAUSING VEHICLE TO LURCH FORWARD WITHOUT WARNING. FAILURES OCCURRED AT 31,861, 48,831 AND 65,718 MILES.*MR
- 12/16/2003· VEHICLE SPEED CONTROL
ACCELERATOR PEDAL STICKS WHEN DEPRESSED. *AK
- 12/04/2003· VEHICLE SPEED CONTROL
GAS PEDAL STICKS. *NLM
- 12/04/2000· STEERINGCrash
CONSUMER WAS TRAVELING 45MPH ON HIGHWAY THE CAR STARTED VEERING TO LEFT, HEADING TOWARDS MERIDIAN STRIP, SHE LOST CONTROL OF VEHICLE AND IT HIT A CURB. STEERING GEAR BOLTS WEREN'T UP FOR INSPECTION. DEALERSHIP WAS AWARE OF PROBLEM. *AK *SLC
- 12/01/2004· VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL WOULD STICK CONSTANTLY WHENEVER THE VEHICLE IS AT A STOP POSITION. THE ACCELERATOR PEDAL WOULD NEED TO BE APPLIED HARDER TO RELEASE THE PEDAL. THIS PROBLEM CAUSED THE VEHICLE TO LURCH FORWARD INTERMITTENTLY. VEHICLE AT THE REPAIR SHOP, AND THE DEALER WAS NOT NOTIFIED.*AK
- 11/26/2003· VEHICLE SPEED CONTROL
ACCELERATOR PEDAL STICKS. DRIVER HAS TO PUT EXCESS PRESSURE ON PEDAL TO UNSTICK WHICH CAUSES UNSAFE "JACKRABBIT" SURGES AND IS A SERIOUS SAFETY HAZARD. *LA
- 11/26/2003· VEHICLE SPEED CONTROL
ACCELERATOR PEDAL CONSISTENTLY CAUSES VEHICLE TO LURCH FORWARD AFTER YOU ARE ABLE TO DEPRESS PEDAL. *LA
- 11/24/2004· VEHICLE SPEED CONTROL
THE GAS PEDAL STICKS QUITE OFTEN. I CANNOT SIMPLY PRESS ON THE PEDAL TO GO, BUT INSTEAD MUST USE FORCE TO ENGAGE GAS PEDAL. *NM
- 11/21/2003· VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL STICKS BADLY. WHEN YOU FINALLY MANAGE TO PRESS HARD ENOUGH TO MAKE IT MOVE, IT CAUSES THE VAN TO VIOLENTLY LURCH FORWARD WHICH CAN LEAD TO LOSS OF CONTROL OF THE VEHICLE AND/OR AN ACCIDENT. *LA
- 11/18/2002· VEHICLE SPEED CONTROL
CONSUMER STATES THAT WHILE DRIVING GAS PEDAL STICKS. CONSUMER HAS TO PHYSICALLY "MASH" PEDAL TO UNSTICK. TS
- 11/13/2006· VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE ACCELERATOR PEDAL STUCK WHEN DEPRESSED, AND WHEN IT UNSTUCK, THE ADDED PRESSURE CAUSED THE VAN TO LURCH FORWARD. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THERE WAS NOT ENOUGH LUBRICANT ON THE ACCELERATOR PARTS. THE PROBLEM PERSISTED AFTER VISITING THE SERVICE DEALER. UPDATED 12/5/2006 - THIS HAS BEEN A PROBLEM SINCE THE VEHICLE WAS PURCHASED NEW. *NM
- 11/12/2004· VEHICLE SPEED CONTROL
INTERMITTENT STICKING GAS PEDAL FORCING DRIVER TO APPLY EXCESSIVE FORCE TO GAS PEDAL TO UN-STICK. WHEN PEDAL IS FORCED TO MOVE, VEHICLE WILL RAPIDLY ACCELERATE. MOST COMMON OCCURRENCE IS WHEN VEHICLE HAS BEEN STOPPED. HAS HAPPENED WHILE ON THE HIGHWAY AT HIGH SPEEDS. TALKED TO OTHER MERCURY VILLAGER OWNERS AND HAVE HEARD OF THE SAME PROBLEM. NO ONE WAS ABLE TO RE-CREATE THE PROBLEM WHILE AT DEALERSHIP OR WITH A TECHNICIAN. *JB
- 11/07/2005· VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL HAS BEEN STICKING SINCE ABOUT 60,000 MILES. IT NOW HAS OVER 100K. I HAVE LUBED EVERY COMPONENT FROM THE PEDAL TO THE THROTTLE PLATE, BUT IT HAS NOT HELPED. WHEN PULLING AWAY FROM A STOP, THE PEDAL (OR LINKAGE) HANGS AND EXCESSIVE FORCE MUST BE APPLIED, RESULTING IN EITHER WHEEL SPIN OR LURCHING FORWARD. *NM
- 10/30/2002· SERVICE BRAKES, HYDRAULIC
VEHICLE EXPERIENCED A PROBLEM WITH THE BRAKE CALIPERS GRINDING TOGETHER, WHICH CAUSED EXTENDED STOPPING DISTANCE. TS *JB
- 10/20/2000· UNKNOWN OR OTHER
THE DESIGN OF THE INSTRUMENT PANEL HAS A WHITE FACE, WHICH CREATES VISIBILITY PROBLEMS WHEN TRYING TO READ GAUGES DURING DAY LIGHT HOURS.*ET
- 10/14/2009· ELECTRICAL SYSTEMFire
LEFT A FRIENDS HOUSE DROVE 1/3 OF A MILE VAN WAS ON FIRE PULLED OVER TO SIDE OF RODE WAS SMOKING/ TOTALING ENGULFED IN FLAMES AFTER ABOUT 10-15 MINUTES THE VAN WAS A TOTAL LOSS. IT WAS A 2000 VILLAGER COULD THIS BE THE SAME AS THE WINDSTAR.? THE CAR HAD BEEN SITTING IDLE IN DRIVE WAY FOR APP. 3HRS BEFORE THIS INCIDENT.. *TR
- 10/01/2003· VEHICLE SPEED CONTROL
THE GAS PEDAL STICKS ON CAR LIKE THERE WAS SOMETHING UNDERNEATH, AND HAPPENED MANY TIMES. THE ONLY WAY TO GET IT TO WORK IS TO PRESS DOWN ON THE PEDAL REALLY HARD, WHICH IS UNSAFE. *LA
- 09/29/2004· VEHICLE SPEED CONTROL
2000 MERCURY VILLAGER HAS EXPERIENCED PROBLEMS MULTIPLE TIMES WITH THE ACCELERATOR PEDAL STICKING. WE HAVE ONLY HAD THE VEHICLE APPROXIMATELY 1 YEAR AND THIS HAS HAPPENED IN EXCESS OF 100 TIMES. WE HAVE TAKEN THE VEHICLE INTO THE SHOP AND THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. WHAT CAN BE DONE TO CORRECT THIS PROBLEM AND WHY HASN'T THERE BEEN A RECALL FOR THIS PROBLEM? MY RESEARCH REVEALS SEVERAL COMPLAINTS FOR THIS SAME EXACT PROBLEM. *AK
- 09/28/2001· SERVICE BRAKES, HYDRAULICCrash
THE LINING OF SHOE WAS COMPLETELY BROKEN.*AK
- 09/27/2004· VEHICLE SPEED CONTROL
WHILE APPLYING THE ACCELERATOR PEDAL IT WOULD STAY IN AN UPWARD POSITION, AND WOULD BE HARD TO PRESS DOWN. CONSUMER NOTICED THAT THIS HAPPENED INTERMITTENTLY. BUT VEHICLE WOULD MOVE SOMETIMES ON ITS OWN. CONSUMER WAS ABLE TO APPLY THE BRAKES TO STOP VEHICLE. THEN, DROVE IT TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
- 08/30/2003· SEATS
I PURCHASED A 2000 MERCURY VILLAGER BRAN NEW. AT AROUND 8,000 MILES I WOULD GET A SICKLY SWEET SMELL WITH THE AIR CONDITIONER ON. I COMPLAINED BUT NEITHER FORD NOR THE DEALER COULD TELL ME ANYTHING OR FIND ANYTHING. LATER IT GOR SO BAD THE SMELL WAS ON MY BREATH AND IT TRIGGERED A BRONCHIAL INFECTION THAT LASTED FOR THREE MONTHS. SINCE THEN I HAVE FOUND THAT THE DEALER KNEW IT WAS A MOLD BUILD UP IN THE AIR CONDITIONER AND HE HAS BEEN SPRAYING WITH ANANTI FUNGAL TREATMENT. THIS CLEARS IT FOR A WHILE, BUT NOT PERMANENTLY. I NOW HAVE A BATHROOM CLEANER THAT I SPRAYED IN AND THAT SEEMS TO ALSO WORK.*AK
- 08/27/2003· POWER TRAIN,VEHICLE SPEED CONTROL
TRUCK WAS PARKED AND WITHOUT PRIOR WARNING TRUCK SUDDENLY JUMPED OUT OF GEAR, ACCELERATING DOWN A HILL. *AK
- 08/23/2005· AIR BAGSCrash
DT: ON 5/17/05 WHILE ON THE WAY TO WORK AN ACCIDENT OCCURRED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE IS EQUIPPED WITH PASSENGER AND DRIVER AIR BAGS. THE AIR BAG LIGHT WAS NOT ON. THE AIR BAG LIGHT HAS NEVER CAME ON. THERE WERE NO RECALLS ON THE VEHICLE AS FAR AS THE OWNER KNOWS. THE VEHICLE WAS TRAVELING ABOUT 50 MPH WHILE ON HIGHWAY. THERE WAS A VEHICLE IN FRONT OF THE OWNER'S CAR WHO STOPPED COMPLETELY AND THEN OWNER HIT THE OTHER VEHICLE IN THE REAR END. THE IMPACT WAS FRONTAL TO THE OWNER'S VEHICLE. THERE WERE NO PREVIOUS PROBLEMS WITH THE VEHICLE. THERE WERE INJURIES. THERE WERE INJURIES TO THE PASSENGER'S CHEST, NECK AND BACK. THERE WAS A POLICE REPORT FILED. THE VEHICLE MANUFACTURER HAS NOT BEEN CONTACTED. THE VEHICLE WAS A TOTAL LOSS. THE OCCUPANTS WERE WEARING SEAT BELTS. *NM *SC
- 08/01/2002· VEHICLE SPEED CONTROL
AFTER VEHICLE HAD BEEN WARMED UP ACCELERTOR PEDAL WOULD STICK INTERMITTENTLY. VEHICLE BEEN TO THE DEALER ON TWO OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
- 07/25/2001· VEHICLE SPEED CONTROL
WHEN YOU PUSH ON THE ACCELERATOR SOMTIMES IT STICKS AND LIKE SOMETHING IS BLOCKING IT. WHEN IT UNSTICKS THE ADDED PREASURE CAUSES THE VAN TO SHOOT FORWARD AND YOU COULD REAR END ANOTHER VEHICLE OR LOOSE CONTROL AROUND A CORNER. I REPORT THIS AND THE DEALERSHIP DID NOT CARE BECAUSE THEY WERE TO BUSY TIO GET TO IT THE DAY I TOOK THE VEHICLE IN.*AK
- 07/24/2003· SERVICE BRAKES, HYDRAULIC
INDEPENDENT SHOP REPLACED IN ONE YEAR THE BRAKES. *AK
- 07/12/2004· VEHICLE SPEED CONTROL
ACCELERATOR PEDAL STICKS. THIS HAS BEEN A SPORADIC PROBLEM. AT 35,500 MILES, THE DEALER CLEANED THE THROTTLE BODY; BUT PROBLEM HAS BEEN OCCURRING AGAIN AT IRREGULAR INTERVALS. VEHICLE NOW HAS 77,500 MILES, AND DEALER STATES THAT VEHICLE NEEDS NEW THROTTLE BODY AT A COST OF $540.50. *LA
- 07/12/2004· VEHICLE SPEED CONTROL
ACCELERATOR PEDAL WOULD STICK MAKING IT DIFFICULT TO DEPRESS TO ACCELERATE. UPON FURTHER PRESSURE THE PEDAL WOULD DEPRESS, BUT THEN THE VEHICLE ACCELERATED TOO FAST. THERE WAS NO IN BETWEEN. *LA
- 07/08/2005· VEHICLE SPEED CONTROL
ACCELERATOR STICKS WHEN IN IDLE POSITION AND REQUIRES FORCE TO OVERCOME WHICH CAUSES VEHICLE TO JUMP FORWARD. THIS OCCURED WHEN VEHICLE HAD 36,000 MILES AND WAS REPAIRED UNDER WARRANTY. NOW AT 70,000 MILES THE PROBLEM RE-OCCURS. THIS IS A SAFETY PROBLEM BECAUSE THE VEHICLE CAN JUMP FORWARD AND HITA CAR OR PERSON IN FRONT. BRAKES ARE REQUIRED TO BE APPLIED AT THE SAME TIME THE ACCELERATOR IS PUSHED TO PREVENT THE VEHICLE FROM JUMPING FORWARD.
- 06/24/2008· AIR BAGSCrash
I WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING AT ABOUT 45 MPH. I HIT ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF ME. NO AIR BAGS DEPLOYED. *TR
- 06/24/2008· ENGINE AND ENGINE COOLING
THE A/C STOPPED WORKING. *TR
- 06/21/2002· VEHICLE SPEED CONTROL
THE THROTTLE BODY UNIT WAS REPLACED DUE TO CONSTANT STICKING OF THE ACCELERATOR WHICH MADE ACCELERATION RUFF AND JERKY. AFTER REPLACING THE ACCELERATOR THE VEHICLE EXPERIENCED HIGH IDLE WHICH CAUSED THE VEHICLE TO SURGE. *YH
- 06/16/2002· SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash
ON JUNE 8, 2002 I WAS DRIVING DOWN A MAJOR HWY IN LOUISIANA. I WAS DRIVING 70 MILES PER HOUR WHICH WAS THE POSTED SPEED LIMIT. A CAR CLIPPED MY FRONT END AND CAUSED ME TO GO OFF THE HIGHWAY INTO THE GRASS. I DON'T KNOW IF MY BRAKES WERE A PROBLEM BECAUSE THEY ARE ANTI-LOCK SO I'M NOT SURE IF THIS WAS SUPPOSE TO HAPPEN ALONG WITH THE AIRBAGS BUT WHEN I APPLIED THE BRAKES THE VAN WOULD NOT STOP. I ENDED UP BACK ON THE FREEWAY ACROSS TRAFFIC STILL GOING IN THE SAME DIRECTION, AND HIT A METAL GUARDRAIL HEAD ON THAT WAS LOCATED BESIDE THE CONCRETE WALL THAT HOLDS UP THE BRIDGE. THE VAN THEN BOUNCED OFF THE WALL, HIT IT AGAIN THEN TURNED AROUND. THIS IS ALL THAT I CAN REMEMBER. WHEN MY VAN HIT THE GUARD RAIL MY HEAD HIT THE STEERING WHEEL. THE AIRBAGS ON EITHER SIDE DID NOT DEPLOY. MY HUSBAND HIT THE DASHBOARD ON THE PASSENGER SIDE. I HAVE PICTURES FROM THE CRASH WHERE THE AIRBAGS DID NOT EVEN ATTEMPT TO DEPLOY, I SPOKE WITH ROBERT SMITH AT THE DEALERSHIP WHERE THE VAN WAS TOWED. HE STATED THAT BY LOOKING AT THE VAN BECAUSE IT HAS BEEN DECLARED A TOTAL LOSS HE'D WISHED THE AIRBAGS HAD DEPLOYED , BUT LUCKILY WE ALL WALKED AWAY FROM THE CRASH. HE DID STATE THAT THERE ARE SEVERAL SENSORS AND THAT THEY ALL HAVE TO REGISTER AND HIT HAS TO BE A HEAD ON CRASH. MY COMMENT WAS GOING 70 MILES PER HOUR AND HITTING A METAL GUARD RAIL HEAD ON, HOW MUCH HEAD ON DO YOU NEED?*AK
- 06/12/2001· SERVICE BRAKES, HYDRAULICCrash
TOTAL BRAKE FADE, NOT PEDAL, BRAKES JUST WOULDN'T HOLD. HAD NORMAL PEDAL. ACCORDING TO AN ACCIDENT INVESTIGATOR I AM TALKING TO, HE HAS AT LEAST ONE OTHER CASE SIMILAR. THIS INVOLVED A 2001 NISSAN SUV. IN THAT CASE IT WAS FOUND THAT THE RIGHT FRONT WHEEL SENSOR WAS NOT SENDING THE PROPER SIGNAL FOR A FAILURE(WHICH WOULD HAVE DISABLED ABS) BUT NOT PROPER SIGNAL FOR ABS TO WORK. *AK
- 06/06/2003· SERVICE BRAKES, HYDRAULIC,EQUIPMENT
HAVE HAD REPEATED FRONT BRAKE WEAR OUT AND NOISE (SQUAEK/GROAN) ON MY 2000 MERCURY VILLAGER SINCE NEW. HAVE HAD 4 SETS OF FRONT BRAKE PADS AND A SET OF ROTORS REPLACED IN ONLY 28,000 MILES. DEALER SAYS THERE IS NOTHING WRONG. THE OTHER TWO MERCURY VILLAGERS THAT I'VE OWNED (1996 AND 1998 MODELS) DID NOT HAVE THIS PROBLEM.*AK
- 06/04/2007· STRUCTURE
WE HAVE VERY LITTLE MILEAGE ON OUR MERCURY VILLAGER SPORT VAN AND THE PAINT IS CHIPPING. APPARENTLY, THIS SHOULD NOT BE HAPPENING. IT ACTUALLY NEEDS A COMPLETE PAINT JOB. WE HAVE NEVER HAD A VEHICLE DO THIS. IT WILL RUST IF THIS IS NOT TAKEN CARE OF. WE ONLY HAVE APP. 68,000 MILES ON A 2000 YEAR CAR. *TR
- 06/01/2005· EXTERIOR LIGHTING
TWO YEARS AGO I HAD A VEHICLE WARRENTY. I WENT TO THE DEALERSHIP AND HAD THEM REPLACE MY DRIVER SIDE HEADLIGHT. IT WOULD GO ON AND OFF WHILE DRIVING. THE DEALERSHIP NOTICED THE CONNECTIONS WERE MELTED AND REPLACED IT. LAST YEAR THE PASSENGER SIDE HAS BEEN ACTING UP. I HAVE TO POP THE HOOD AND MOVE THE WIRE IN ORDER TO GET TO TO WORK FOR A MINUTE. THIS IS A SAFETY ISSUE NOW BUT MERCURY DOES NOT HAVE A RECALL ON IT. I NEED TO FIX IT BUT CANNOT AFFORD DEALER COST TO DO SO. WILL THIS EVER BE RECALLED?
- 06/01/2001· SUSPENSION,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS,STRUCTURE
TRAVELING INSIDE LANE; CRUISE ON 60MPH. ROCK IN ROAD APPEARED SIZE OF SOFTBALL. PASSED OVER ROCK SCRAPPING BOTTOM OF MANIFOLD SHIELD, HITTING THE PLIABLE PLASTIC SHIELD BREAKING FUEL PURGE VALVE, AND BENDING REAR STABILIZER BAR. LIST OF PARTS ORDERED FOR REPAIR BY GARAGE AND INSURANCE ADJUSTOR: CLOCK SPRING, AIRBAG CONTROL MODULE, STEERING WHEEL AND INSTRUMENT PANEL AIRBAGS, FUEL TANK, REAR STABILIZER BAR AND BRACKET, FRONT LOWER AIR DEFECTOR, FUEL PURGE VALVE, AND ALIGN 4 WHEEL SUSPENSION. NO ONE HAS AN ANSWER TO WHY THE AIRBAGS DEPLOYED ONLY, "THE ROCK DID IT." JACK IS TOTALLY DISABLED (ASBESTOS IN THE LUNG) AND JUST USED UP ANOTHER ONE OF HIS NINE LIVES. HE HAD BURNS ON HIS RIGHT THUMB/HAND AREA, FOREARM,; ALONG WITH SWELLING, BURNS ON HIS ABDOMEN, AND BROKEN BLOOD VESSELS IN THE CHEST AREA. THE CAR DID NOT STOP RUNNING, BUT DUE TO THE GASES AND SMELL, JACK GOT OUT ASAP AND A LADY THAT STOP TO ASSIST TURNED THE IGNITION OFF AND REMOVED KEYS. THE CAR IS STILL AT FORD WAITING FOR PARTS.
- 05/31/2001· EQUIPMENT
AIR JUST QUITS AND BLOWS OUT AT 115 DEGREES AND HIGHER. FOUR UNSUCCESSFUL ATTEMPTS TO REPAIR. *AK
- 05/20/2010· SEAT BELTS
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) EVENT- EVERY TIME THE FRONT SEAT BELTS ARE USED. FAILURE- SEAT BELTS DO NOT PROBERLY RETRACT AFTER EACH USE. SUBSUQUENT DRIVERS AND PASSENGERS WHO USE THE VEHICLE THEN USE THE SEAT BELTS THINK THEY ARE SAFELY BUCKLED INTO THEIR SEAT---BUT GUESS WHAT!?!--- THEY AREN'T BUCKLED SAFELY AT ALL BECAUSE 12-18" OF UNRETRACTED SEATBELT IS STILL STUCK IN THE SPACE BETWEEN THE DOOR AND THE DOOR FRAME! ENGINEERS EVEN HAVE A NAME FOR IT, "LAZY RETRACTION". AUTO MAKERS KNOW ABOUT IT, THE GOVERNMENT KNOWS ABOUT IT, BUT NOBODY DOES ANYTHING ABOUT IT. MY OLD DODGE CARAVAN DID IT AFTER 70,000 MILES AND NOW MY MERCURY VILLAGER/NISSAN QUEST STARTED DOUNG IT AFTER 90,000 MILES. CORRECT FAILURE- LECTURE THE [XXX] OUT OF MY WIFE, KIDS AND ANBODY WHO WILL LISTEN ABOUT THE USE OF [XXX], DEFECTIVE SEATBELTS THAT NO LONGER RETRACT SO THAT THEY DON'T THINK THEY ARE SAFELY BUCKLED WHEN THEY ARE NOT! NOBODY WIL EVER CONVINCE ME THIS HASN'T CAUSED INJURIES AND PROBABLY COST LIVES. *TR
- 05/16/2000· STRUCTURE
TAILGATE HYDRAULIC CYLINDER WILL NOT LIFT THE GATE UPWARD PROPERLY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT IT MEETS THE PRESCRIBED SPECIFICATIONS. *AK
- 03/31/2001· VISIBILITY,AIR BAGS,SEAT BELTSCrash
AIR BAGS DIDN'T RESPOND, SEAT BELTS DO NOT WORK THE WAY THEY SHOULD, WINDSHIELD WIPERS ARE NOT WORKING SAFETY.AND THE FUEL ECONOMY IS TOO EXCESIVE FOR ITS NORMAL RATE.*AK
- 03/26/2001· VEHICLE SPEED CONTROL
ON TWO OCCASIONS, WHILE MY WIFE WAS DRIVING, THE ENGINE BEGAN TO RACE WITH NO WARNING, NEARLY CAUSING AN ACCIDENT. IN ONE CASE, A PEDESTRIAN WAS IN FRONT OF THE VEHICLE AND WOULD HAVE BEEN SEVERLY INJURED IF MY WIFE WAS UNABLE TO KEEP THE CAR UNDER CONTROL. IN BOTH CASES, THE EVENT OCCURRED WHILE SHE WAS MANUVERING IN TIGHT CONFINES IN A PARKING LOT. THE ENGINE BEGAN TO RACE AND THE POWER STEERING REFUSES TO RESPOND. SHE HAD ALL SHE COULD DO WITH ALL HER STRENGTH TO KEEP THE CAR UNDER CONTROL BY EXTREME PRESSURE ON THE BRAKES. THE FIRST INCIDENT WAS REPORTED TO CONDIT FORD. THE SECOND JUST HAPPENED TODAY AND WILL BE REPORTED TO CONDIT FORD TOMORROW. THERE WAS NO INJURY TO ANYONE OR DAMAGE TO ANY PROPERTY IN THESE INCIDENTS BUT WE DO NOT WANT TO WAIT UNTIL THERE IS DAMAGE OR INJURY, TO REPORT THE PROBLEM. MY WIFE SUCCESSFULLY PUT THE VEHICLE INTO "PARK" IN BOTH CASES, AFTER WHICH THE ENGINE RETURNED TO A NORMAL IDLE. THE INCIDENTS HAPPENED ABOUT TWO MONTHS APART. THE FIRST IN JANUARY, THE SECOND JUST TODAY.*AK
- 03/23/2005· VEHICLE SPEED CONTROL
CAME TO A RED LIGHT AND THE ACCELERATOR STUCK. I HAD TO PUSH VERY HARD ON THE BRAKE AND PUT THE VEHICLE IN PARK IN ORDER TO STOP. THIS TYPE OF SITUATION HAPPENED SEVERAL OTHER TIMES. I TOOK THE VEHICLE TO ALEXANDER FORD IN BOAZ, AL. THEY SAID IT WAS THE THROTTLE ASSEMBLY, AND WOULD COST A LOT OF MONEY TO FIX. THE NISSAN DEALERSHIP SAID THAT THEY HAD EXPERIENCED MANY INSTANCES OF THE SAME TYPE OF PROBLEM. THEY ALSO SAID THAT TO THEIR KNOWLEDGE A THROTTLE ASSEMBLY DOES NOT EXIST. A RELATIVE WHO WORKS ON CARS CLEANED THE "BUTTERFLY" AND THIS TEMPORARILY CORRECTED THE PROBLEM. *AK
- 03/22/2005· VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL WOULD STICKS INTERMITTENTLY FROM A STOP POSITION. THIS CAUSED THE VEHICLE TO LURCH FORWARD WHEN THE ACCELERATOR PEDAL NEEDED TO BE APPLIED HARDER THEN NORMAL. CONSUMER ANTICIPATED THIS CONDITION MAY CAUSE A VEHICLE CRASH. THE VEHICLE HAS BEEN TO TWO SEPARATE DEALERS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK
- 03/19/2002· SEAT BELTS
PASSENGER'S SIDE SEAT BELT LOCKS WHILE VEHICLE IS NOT STARTED. ALSO, PASSENGER'S FRONT AND REAR SEAT BELTS WILL NOT RETRACT. DEALER HAS REPLACED ALL SEAT BELTS. PLEASE PROVIDE FURTHER INFORMATION. *AK
- 03/19/2002· LATCHES/LOCKS/LINKAGES
VEHICLE SLIDING DOOR JAMS WHILE OPENING AND CLOSING. CONSUMER WOULD HAVE TO WIGGLE DOOR TO UNJAM IT. PLEASE PROVIDE FURTHER INFORMATION.*AK
- 03/17/2005· VEHICLE SPEED CONTROL
THE ACCELERATOR KEPT STICKING TO THE POINT THAT UPON TAKING OFF THE TIRES SQUEALED. CONSUMER TOOK THE VEHICLE TO DEALER FOR SERVICE, AND THE DEALER STATED NOTHING WAS WRONG. THE CONSUMER WAS AFRAID TO DRIVE THE VEHICLE.*AK
- 03/16/2006· VEHICLE SPEED CONTROL
ACCELERATOR PEDAL STICKS. *JB
- 03/15/2001· VEHICLE SPEED CONTROL
WHILE TRAVELING NOTICED GAS PEDAL TO FLOOR BOARD STUCK,CONSUMER DEPRESSED IT WITH FORCE TO RELEASE GAS PEDAL. *AK DEALER STATED PROBLEM WAS WITH THE THROTTLE BODY, THAT IT NEEDED CLEANED AND LUBRICATED. *SLC