Safety ratings
2000 Jeep Cherokee 4-DR. 4x4
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
Crash test #1NHTSA test 3346
Full test report (PDF) ↗Recalls (7)
- EXTERIOR LIGHTINGCampaign 06E026000 · 23/03/2006
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Fix: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
- EXTERIOR LIGHTINGCampaign 06E065000 · 17/07/2006
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Fix: AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
- SERVICE BRAKES, HYDRAULICCampaign 06E022000 · 13/03/2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
- EXTERIOR LIGHTING:HEADLIGHTSCampaign 09E025000 · 11/05/2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORSCampaign 02V104000 · 08/04/2002
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
Risk: THIS COULD RESULT IN A VEHICLE FIRE.
Fix: DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
- EXTERIOR LIGHTINGCampaign 09E012000 · 07/04/2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 06E011000 · 01/02/2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
Risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
Fix: AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Owner complaints
Most-reported areas
- SERVICE BRAKES108
- HYDRAULIC105
- ENGINE AND ENGINE COOLING63
- SEATS59
- VISIBILITY57
- ELECTRICAL SYSTEM53
- POWER TRAIN50
- AIR BAGS29
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2007· SEATS
THE DRIVER'S SEAT OF MY VEHICLE HAS DEVELOPED A SQUEAK. WHEN I TOOK IT TO THE DEALER THEY WERE NOT SURE IF THE BOLTS SECURING THE SEAT HAVE LOOSENED OR THE WELDS HAVE CRACKED. ALL I'M TOLD IS BRING IT IN AND THEY WILL TELL ME HOW MUCH IT WILL COST TO REPAIR IT. READING SIMILAR COMPLAINTS, THIS SEEMS TO BE COMMON PROBLEM AND SHOULD BE SUBJECT TO A SAFETY RECALL. *TR
- 12/31/2002· TIRES
WHILE DRIVING, THE LEFT TIRE EXPERIENCED OUTER SIDEWALL DAMAGE, CONSUMER WAS ISSUED A 30.00 DOLLAR CREDIT TOWARD THE COST OF THE REPLACEMENT TIRE, HOWEVER CONSUMER IS REQUESTING AN ADDITIONAL CREDIT FOR THE BALANCE OF THE COST OF THE REPLACEMENT TIRE IN THE AMOUNT OF 63.23. (COOPER DISCOVER H/T 225/75R15 OWL TIRES).*JB
- 12/31/2002· SERVICE BRAKES, HYDRAULIC
ROTORS HAVE HAD TO BE REPLACED EVERY 7000 MILES. WHEN ROTORS BECOME WARPED, IT BECOMES ALMOST UNDRIVABLE. TS
- 12/30/2002· LATCHES/LOCKS/LINKAGES
SAFETY ISSUE: POWER DOOR LOCKS INOPERABLE. 2000 JEEP GRAND CHEROKEE. ON THREE (3) SEPERATE OCCASSIONS, WE HAVE HAD TO HAVE THREE (3) SEPERATE ELECTRONIC LOCKING SYSTEMS REPLACED ON THREE (3) SEPERATE DOORS/HATCHES ON THIS VEHICLE. IN ALL THREE INCIDENTS, THE "ACTUATOR" HAS FAILED TO EITHER LOCK AND/OR UNLOCK EACH INDIVIDUALLY EFFECTED DOOR. ON ONE OCCASSION, WE WERE UNABLE TO EXIT THE DRIVER'S DOOR AT ALL, THUS HAVING TO CLIMB OVER TO THE PASSENGER'S FRONT DOOR TO EXIT. WHEN WE CONTACT THE MANUFACTUER - EACH TIME - THEY TELL US THAT THESE ARE "NORMAL WEAR ITEMS". AFTER SCANNING YOUR SIGHT, I FIND A TOTAL OF TWENTY-ONE SUCH RELATED COMPLAINTS FOR JEEP GRAND CHEROKEES (NOT ALL YEAR 2000 MODELS) AND FOUR SPECIFICALLY RELATED, YEAR 2000 COMPLAINTS. TO DESCRIBE THE FAILURE: THE LOCKING MECHANISM SIMPLY FAILS TO ENGAGE AND/OR DISENGAGE AND MAKES A HIGHER PITCHED, LONGER THAN USUAL, WHINING SOUND - AS IF AN ELECTRICAL MOTOR HAS FAILED. THE COST OF EACH REPAIR HAS BEEN EQUAL TO OR EXCEEDED $150.00 PER INCIDENT. THE FOLLOWING LISTED INCIDENT DATE (ONLINE SUBMISSION FIELD REQUIRED) REFERS ONLY TO THE LATEST/MOST CURRENT DATE OF REPAIR. ALL SERVICES FOR SUCH REPAIRS - EACH INCIDENT - WERE OBTAINED AT CAPITOL GRAGE, A JEEP/CHRYSLER DEALER, IN WILLIMANTIC, CONNECICUT. THE VEHICLE WAS ORIGINALLY PURCHASED AT A NOW DEFUNCT, JEEP DEALERSHIP IN MANSFIELD, CONNECTICUT, NAMED CHAMPAGNE JEEP/CHEVEROLET.
- 12/29/2015· FUEL SYSTEM, GASOLINE,AIR BAGS
TAKATA AIR BAG AND FUEL TANK EXPLOSION ON IMPACT. AS OF THE DATE OF THIS REPORT, I DID NOT RECEIVED ANY DOCUMENT FROM CHRYSLER CONCERNING THESES 2 SAFETY ISSUE WITH MY JEEP. WE ARE LOCATED IN SOUTH FLORIDA. I'VE CALL SOME CHRYSLER DEALER IN MY AREA, AND THEY SAY THAT THERE ARE NO RECALL FOR MY CAR CONCERNING THESES TWO SAFETY ISSUE. NOTHING HAS HAPPEN SO FAR, BUT I DON'T WANT TO CONTINUE PLAYING THE ODD THAT NOTING WILL HAPPEN TO THE LIFE OF MY WIFE,MY CHILDREN AND MYSELF WHEN DRIVING THE JEEP IN FLORIDA. I WILL APPRECIATE RECEIVING ANY INPUT FROM THE NHTSA IN THAT MATTER, AND ALSO A RECALL NOTICE FROM CHRYSLER TO FIX THE TWO SAFETY ISSUE. THE SOONEST WILL THE BEST. THANK YOU FOR ADDRESSING MY CONCERN. *TR
- 12/29/2009· VISIBILITY
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: BLOWER. *TR
- 12/29/2008· SEATS
2000 JEEP GRAND CHEROKEE PASSENGER SEAT SEVERELY OVERHEATS. I LIKE WARMTH, BUT THIS IS UNCOMFORTABLE TO BE SITTING UP AGAINST. AS A SIDE NOTE, THE DRIVER SIDE SEAT WARMER DOESN'T WORK. THE SEAT HEATS EXCESSIVELY EVERY TIME IT IS ON. WE HAVE NOT HAS THIS REPAIRED AT THIS TIME. *TR
- 12/29/2005· STEERING
DT: THE CONTACT STATES THERE IS AN NHTSA RECALL, CAMPAIGN 99V312000 REGARDING THE STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE HAS NOT BEEN REPAIRED. *AK
- 12/29/2003· SEATSCrash
MY SISTER AND I WERE HIT FROM BEHIND ON A MAJOR HIGHWAY. AND WHEN THE OTHER CAR HIT US, BOTH OUR SEATS BROKE.*AK
- 12/29/2003· SERVICE BRAKES, HYDRAULIC
THIS WAS A DECENT TRUCK WHILE UNDER WARRANTY. SINCE STANDARD WARRANTY HAS ENDED HAVE HAD NUMEROUS ROTORS AND PADS ABOUT 8000 MILES EACH (3) TIMES. STEREO SPEAKERS (INFINITY) 2 PAIR. NOW ALL POWER LOCKS AND ACTUATORS ARE BAD, ALONG WITH A GRINDING NOISE WHEN YOU PUT THE THING IN REVERSE. RESPONSE FROM DEALER (2) AND THE DIAMLER. NORMAL , WEAR AND TEAR, COULD NOT DUPLICATE. I HAVE SPENT ABOUT 3500.00 ON THIS VEHICLE ON JUST GARBAGE FAILURES, NOT TO MENTION PM'S. THIS VEHICLE ONLY HAS 71000 MILES ON IT AND WAS BOUGHT NEW. THIS IS THE 3RD AND LAST DODGE PRODUCT I WILL OWN.*AK
- 12/29/2001· SERVICE BRAKES, HYDRAULIC
VEHICLE HAD EXCESSIVE VIBRATION IN STEERING COLUMN WHEN BRAKES WERE APPLIED. DEALER REPLACED WARPED FRONT ROTORS AND BRAKE PADS. NOW 4,000 MILES LATER VIBRATION IS BEGINNING TO HAPPEN AGAIN, WILL BE TAKING TO DEALER FOR FIX BUT MOST LIKELY AT MY EXPENSE SINCE 12MONTH 12,000 MILE WARRANTY IS UP. AFTER READING ALL INPUTS FROM GRAND CHEROKEE OWNERS I BELIEVE THIS PROBLEM MUST BE A KNOWN MANUFACTURER DEFECT OR DESIGN PROBLEM AND JEEP SHOULD PROVIDE A FIX AT NO ADDITIONAL COST TO THE CONSUMER.
- 12/28/2009· STRUCTURE,SEATS
MY 2000 JEEP GRAND CHEROKEE FRONT DRIVER SEAT TRACK HAS BROKE AND BEEN REPAIRED AND BROKE 3 TIMES NOW IN A YEAR. IT STARTED OUT AS LITTLE WOBBLE LIKE BOLT LOOSE, WHICH IS WHAT I THOUGHT IT WAS. MY MECHANIC PULLED THE SEAT OUT AND FOUND THE CRACK AND BROKEN METAL. TOOK IT TO AND CERTIFIED WELDER AND HAD IT WELDED. HE TOLD MY THE METAL WAS CHEAP AND THAT HE HAS WELDED 3 OTHERS WITH THE SAME ISSUE. THE LAST TIME HE WELDED IT FOR ME HE ADDED SOME METAL WHICH LASTED 6 MONTHS BEFORE BREAKING IN ANOTHER SPOT. NOW I JUST HAVE THE BACK WEDGED UP WITH BLOCK OF WOOD AND HAVE NO ADJUSTMENT IN MY SEAT ANYMORE. TALKED TO DEALER AFTER FIRST BREAK AND WAS TOLD THEY NEW OF SOME PROBLEM BUT WASN'T COVERED UNDER WARRANTIES OR NO RECALLS. NEW REPLACEMENT TRACK ARE EXPENSIVE AND MADE THE SAME AS ORIGINAL, WHICH HAS BEEN KNOWN TO BREAK TOO. SOUNDS LIKE ALOT OF PEOPLE ARE HAVING THESE ISSUES FROM WHAT I HAVE FOUND ON-LINE. PLEASE RECALL THIS ISSUE FOR EVERYONE SAFETY, AND BEFORE SOMEONE GETS KILLED. *TR
- 12/28/2006· ENGINE AND ENGINE COOLING
DAIMLER CHRYSLER SAFETY RECALL F25-ELECTRIC RADIATOR FAN**CC THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND AN UNKNOWN PART WAS FIXED. ABOUT A MONTH LATER WHILE ON VACATION THE VEHICLES ELECTRIC FAN BROKE AND DAMAGED THE RADIATOR. THE CONSUMER RECEIVED A RECALL FOR THIS FAILURE SEVERAL MONTHS LATER AND SUBMITTED AND INVOICE AND CREDIT CARD RECEIPT AS PROOF OF REPAIR/PAYMENT. THE CONSUMER WAS INFORMED THAT HE WOULD ONLY BE PARTIALLY REIMBURSED FOR THE REPAIRS. *NM
- 12/28/2003· LATCHES/LOCKS/LINKAGES
WHEN LOCKING AND UNLOCKING DOORS WITH AND WITHOUT REMOTE,DOOR LOCKS ARE MAKING A LOUD SCREECHING NOISE. AND THEY FAIL TO UNLOCK. *AK
- 12/28/2000· AIR BAGSCrash
WHILE DRIVING, VEHICLE WAS HIT NEARLY HEAD ON BY ANOTHER VEHICLE THAT WAS TRAVELLING BETWEEN 35MPH AND 45MPH, THE AIRBAGS EXPERIENCED NO DEPLOYMENT, THE DRIVER AND PASSENGER WERE BOTH INJURED IN THE ACCIDENT. *SLC
- 12/27/2008· VISIBILITY
MY JEEP GRAND CHEROKEE WAS OPERATING PERFECTLY, AND APPARENTLY THE "BLEND DOOR" OR SOMETHING IN THE HEATING/COOLING SYSTEM IS MESSED UP. IT STARTS BLOWING COLD AIR FOR NO REASON SOME TIMES, EVEN TO THE POINT OF FOGGING THE WINDSHIELD IN COLD WEATHER. *TR
- 12/27/2006· STEERING
TL* - THE CONTACT STATED THAT WHILE DRIVING WHINING NOISE WAS HEARD UPON TURNING THE VEHICLE TO THE RIGHT AT LOW SPEEDS, NO PROBLEM AT ALL ON HIGHWAY SPEED. THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 99V312000 REGARDING THE STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. HOWEVER, IT WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. JRB. *AK UPDATED 01/29/07. *JB
- 12/27/2004· LATCHES/LOCKS/LINKAGES
THE DRIVER'S DOOR AUTOMATICALLY LOCKED, AND THEN COULD NOT BE UNLOCKED. I DROVE TO MY LOCAL CHRYSLER/JEEP DEALER, AND THEY SAID IT WAS NOT A SAFETY ISSUE, AND WAS NOT COVERED BECAUSE THE CAR IS OUT OF WARRANTY. I THINK IT *IS* A SAFETY ISSUE, AS I HAD TO CLIMB OUT THROUGH THE PASSENEGER SIDE DOOR, BECAUSE THE DRIVERS SIDE DOOR COULD NOT BE UNLOCKED OR OPENED, EVEN WITH THE MANUAL UNLOCK.*AK
- 12/27/2000· SERVICE BRAKES, HYDRAULIC
CONCERNED THAT FAILURE OCCURRED ON A VEHICLE THAT IS FAIRLY LIGHT DUTY. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
- 12/27/2000· SERVICE BRAKES, HYDRAULIC
WHEN SLOWING DOWN FROM 65 TO 55 OR LESS STEERLING WHEEL WILL SHAKE WHILE APPLYING BRAKES TOOK TO DEALERSHIP AND THEY SAID ITS NOT THAT BAD YET. COULD BE BALANCE OF TIRES OR BRAKES. WILL TAKE BACK FOR THE THIRD TIME.*AK
- 12/26/2009· SEATS
DRIVERS SEAT BREAKDOWN IN 2000 GRAND CHEROKEE. *TR
- 12/26/2008· VISIBILITY
SUV'S HEATER/AC MALFUNCTIONED SO THAT THERE IS NO HEAT. THERE IS AC, BUT NO DEFROST IS AVAILABLE. THE PART BROKE AND THE HEATER HAS NOT BEEN FUNCTIONING SINCE. I AM STILL TRYING TO FIX THE PROBLEM. I BOUGHT AN AUXILIARY HEATER TO DEFROST THE DRIVER'S SIDE WINDSHIELD. *TR
- 12/26/2007· VISIBILITY
PASSENGER SIDE A/C VENTS STARTED BLOWING COOL AIR DOES NOT WARM UP AT ALL WHEN HEATER IS CUT ON. *TR
- 12/26/2006· ELECTRICAL SYSTEM
TL* - THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO GET THE VEHICLE RESTARTED ABOUT 30 SECONDS AFTER THE INCIDENT. THE VEHICLE FAILED THREE ADDITIONAL TIMES BEFORE THE CONTACT COULD GET THE VEHICLE TO THE DEALER. THERE WERE NO WARNING SIGNS. THE DIAGNOSIS FROM THE DEALER WAS A SHORT IN THE VEHICLE'S COMPUTER. *AK
- 12/26/2002· POWER TRAIN
CONSUMER STATED THE VEHICLE FELT SLUGGISH WHEN FIRST STARTING IN THE MORNING, THE DEALER REMOVED THE TRANSMISSION PAN AND FOUND EXCESSIVE BRASS AND METAL INSIDE THE PAN, THE DEALER DISSASSEMBLED THE TRANSMISSION, AND PUMP BUSHINGS THAT WERE STUCK ON THE TORQUE CONVERTER, ALSO THE REAR CLUTCH WAS BURNT.*JB
- 12/26/2001· POWER TRAINCrash
WHILE IDLING IN PARK, THE VEHICLE ROLLED INTO REVERSE, RESULTING IN A COLLISION.*AK *SLC
- 12/23/2009· ENGINE AND ENGINE COOLING,VISIBILITY
THERE IS NO HEAT BLOWING ON DRIVER SIDE BUT HEAT ON PASSENGER SIDE. *TR
- 12/23/2009· STRUCTURE,SEATS
SEATS BUSTING OFF IN JEEP GRAND CHEROKEE BOTH SIDES WAS RIDING IN A 2000 GRAND CHEROKEE THE DRIVERS SEAT BUSTED TIPPED BACK DURING ACCELERATION FROM STOP. *TR
- 12/23/2008· VISIBILITY
2000 JEEP GRAND CHEROKEE. PASSENGER SIDE VENTS BLOW EXTREMELY COLD AIR, EVEN WITH THE HEAT TURNED ON. WITH NEGATIVE TEMPERATURES THIS PAST WEEK, THIS MAKES DRIVING THE VEHICLE NEARLY IMPOSSIBLE. THIS IS A WIDESPREAD ISSUE THAT IS A KNOWN VEHICLE FLAW AND EXTREMELY COSTLY TO FIX. THIS ISN'T ABOUT COMFORT, BUT ABOUT SAFETY IN WINTER WEATHER!!! *TR
- 12/23/2008· VISIBILITY,EQUIPMENTFire
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE HEAT/DEFROST FUNCTION FAILED IN THE VEHICLE. DURING THE WINTER, THE CONTACT MUST REMAIN COLD IN THE VEHICLE AND THE WINDOWS BECOME FOGGY INSTEAD OF DEFROSTING. THE VEHICLE HAS BEEN TO THE DEALER TWICE AND THEY STATED THAT THERE WAS POSSIBLY A CONDENSER LEAK IN THE HEATER, WHICH CAUSED THE CONTROL LEVER FOR THE HEATING UNIT TO DETERIORATE. THE CONTACT STATED THAT THE REPAIR WAS TOO EXPENSIVE. HE HAS FOUND SEVERAL COMPLAINTS REGARDING THIS FAILURE WITH THE SAME MODEL; THEREFORE, HE BELIEVES THAT THE MANUFACTURER SHOULD ISSUE A RECALL. A RELAY SHORTED OUT DUE TO A FAILURE WITH THE HEATING MECHANISM AND THE ENTIRE VEHICLE FILLED WITH SMOKE. THERE WERE NO INJURIES. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 90,000.
- 12/23/2008· SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT BOLTS, WHICH SECURE THE SEAT, HAVE LOOSENED OR THE WELDS HAVE CRACKED. HE HAD THE SEAT WELDED BACK TOGETHER; HOWEVER, THE FAILURE RECURRED IN A DIFFERENT LOCATION. THE FAILURE WAS REPAIRED, BUT THE ENTIRE SEAT NEEDS TO BE REPAIRED. THERE HAVE BEEN SEVERAL COMPLAINTS FOR THIS COMPONENT. THE DEALER HAS NOT YET BEEN NOTIFIED. CHRYSLER CANNOT ASSIST WITH THIS ISSUE. THE CONTACT WAS VERY CONCERNED ABOUT THIS BEING A SAFETY HAZARD. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 179,000.
- 12/23/2004· ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
BOUGHT USED 2000 JEEP GRAND CHEROKEE FROM JEEP DEALER IN OCTOBER 2002. I ALSO PURCHASED AN EXTENDED WARRANTY FROM JEEP. AUGUEST 2003 THE OIL PRESSURE GAUGE DROPPED. STOPPED JEEP CHECKED OIL, ALL LOOKED FINE, RESTARTED, GAUGE WENT BACK TO NORMAL. ASKED DEALER ABOUT IT, NO PROBLEM THEY SAID. ON A TRIP 300 MILES FROM HOME, OIL PRESSURE GAUGE DROPPED AGAIN, DID THE SAME, GAUGE CAME BACK, BUT DROPPED AGAIN. TOOK TO SERVICE STATION WHO COULDN'T HELP. HAD IT TOWED TO DEALER. THEY SAID GUNK BUILD UP IN THE ENGINE, NEED TO REPLEACE AT A COST OF $9,000. I COULDN'T PROVE OIL CHANGES EVER 3,000 MILES (THEY WERE DONE AT HOME), I EXPLAINED I HAD ONLY HAD THE JEEP ONE YEAR, TOO BAD. EXTENDED WARRENTY WON'T HELP. I HAD ENGINE REPLACE BY A FRIEND WITH A USED ENGINE. JULY 2004, RADIATOR HAD TO BE REPLACED. I CALLED JEEP TO ASK IF THEY WOULD COVER THE RADIATOR, THEY SAID NO, BECAUSE I COULDN'T PROVE I HAD THE RADIATOR FLUSHED AT 50,000 MILES. I TOLD THEM I DIDN'T EVEN OWN THE JEEP THEN, BUT THEY SAID TOO BAD.*AK SOMEONE NEEDS TO GET JEEP TO OWN UP TO THE PROBLEM.
- 12/23/2003· STEERING
SUMMARY: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME STEERING GEAR UNITS WERE ASSEMBLED WITH INTERNAL END-OF-TRAVEL-STOPS THAT MISSED THE HEAT TREAT PROCESS, RESULTING IN SOFT INTERNAL TRAVEL STOPS. CONSEQUENCE: THIS COULD RESULT IN STICKING, BINDING, OR SEIZING OF THE STEERING GEAR THERE IS ALREADY A RECALL ON THE 200O JEEP GRAND CHEROKEE FOR THE STEERING BOX. I AM HAVING THIS PROBLEM AS WELL. AS A RESULT I DROVE OFF THE ROAD LAST NIGHT GOING AROUND A CORNER. I LIVE IN THE MOUNTAINS OF COLORADO SO I WAS LUCKY THIS WAS NOT IN A BAD SPOT. I WAS ABLE TO GO ONTO THE SHOULDER AND STOP. IT DID FREE ITSELF AFTER I REVVED THE ENGINE AND TURNED THE WHEEL. BUT NONE THE LESS THIS COULD RESULT IN A CRASH. I HAVE CONTACTED JEEP AND THEY TELL ME I AM NOT COVERED BY THEIR RECALL. I FIND THIS LUDICROUS. IF THEY KNOW OF A ISSUE THEY SHOULD TAKE RESPONSIBILITY FOR IT. ESPECIALLY ONE THAT COULD RESULT IN SOME EITHER RUNNING HEAD ON INTO ANOTHER VEHICLE, OR DRIVING OFF THE ROAD.
- 12/23/2001· POWER TRAINCrash
AFTER BEING SIDE-SWIPED I EXITED MY VEHICLE LEAVING THE ENGINE RUNNING AND THE TRANSMISSION IN WHAT I BELIEVED TO BE PARK. AFTER A SHORT TIME MY VEHICLE, ON ITS OWN, BACKED INTO ANOTHER JEEP PARKED IN THE INTERSECTION BEHIND ME. AT THE TIME I BELIEVED I LEFT THE TRANSMISSION IN NEUTRAL. SOMETIME TOWARDS THE MIDDLE OF THIS YEAR I READ OF A PROBLEM WITH THIS MODEL STATING THE TRANSMISSION FAILED TO STAY IN PARK BUT THE ARTICLE FURTHER STATED IT WAS FOR MODEL YEARS UP TO 1999 ONLY. SUBSEQUENTLY I READ THAT LATER MODELS ALSO HAD THIS PROBLEM (A FLAT SPOT BETWEEN PARK AND REVERSE CAUSING THE TRTANSMISSION TO HOLD THE VEHICLE IN PARK WITHOUT THE DETENT LOCKING IT IN PARK). WITH THIS INFORMATION I TRIED TO SIMULATE THE PROBLEM ON MY VEHICLE. TO MY SURPRISE I COULD EASILY SHIFT THE TRANSMISSION ONTO THE FLAT SPOT WITHOUT THE PARK DETENT LOCKING INTO PARK AND WITH JUST THE SLIGHTEST TOUCH OF THE SHIFTING LEVER CAUSE THE TREANSMISSION TO SHIFT INTO REVERSE. THIS COULD ONLY BE ACCOMPLISHED WITH THE ENGINE RUNNING. I NOW QUESTION IF THE SECOND PART OF MY ACCIDENT (MY VEHICLE BACKING INTO THE CAR BEHIND MINE) WAS CAUSED BY THIS DESIGN FLAW IN THE TRANSMISSION. I REPORTED MY FINDINGS TO THE DEALER'S SERVICE MANAGER BUT WAS TOLD "...TO TALK WITH THE BODY SHOP THAT REPAIRED THE DAMAGE TO MY VEHICLE" (I DID NOT TSLK WITH THE BODY SHOP AS THIS SOLUTION SOUNDED RIDICULOUS).*AK
- 12/22/2010· SEATS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE DRIVER SEAT FRACTURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE MECHANIC REFERRED THE CONTACT TO THE DEALER. HE THEN CALLED THE DEALER AND WAS ADVISED THAT THE DRIVER SEAT WOULD NEED REPLACING. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 85,000.
- 12/22/2004· SEATSCrash
THE ENTIRE DRIVER SIDE SEAT WAS RAISED FROM THE FLOOR AND THE CONSUMER WAS THROWN INTO THE BACK SEAT AFTER BEING REAR ENDED. THE BOLTS WERE LIFTED OUT OF THE FLOOR. THE VEHICLE WAS TOTALED. *JB
- 12/22/2003· LATCHES/LOCKS/LINKAGES
POWER LOCKS ON THE JEEP HAVE RECENTLY FAILED TO OPERATE PROPERLY. UNLOCKING THE JEEP CAUSES A LOUD SCREACHING SOUND AND NOW 3 LOCKS FAIL TO UNLOCK LEAVING THE PASSENGER UNABLE TO GET IN OR OUT OF THE VEHICLE. THIS COULD BE CONSIDERED A HAZARDOUS SITUATION IF AN ACCIDENT WERE TO OCCUR AND THE OCCUPANTS WERE UNABLE TO EXIT THE VEHICLE. OBSERVATION OF SIMILAR REPORTS TO THIS COMPLAINT FORUM SHOWS A TRACK RECORD OF FAULTY LOCK ACUTATORS. CONSIDERING THE POTENTIAL HAZARD, SHOULD THIS NOT BE INVESTIGATED FOR A RECALL?*AK
- 12/22/2000· SERVICE BRAKES, HYDRAULIC
FRONT BRAKE ROTORS WARPED AT 9,000 MILES, RESURFACED, WARPED AGAIN BY 18,000 MILES, ROTORS AND PADS REPLACED. WARPED AGAIN BY 23,000 MILES, DEALER REFUSED TO FIX. WARP CAUSED PULSATION AND STEERING WHEEL WOBBLE.*AK
- 12/21/2008· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES,EQUIPMENT
BOTH TAIL LIGHT ASSEMBLIES STOPPED WORKING AND WAS CITED BY A POLICE OFFICER. REPLACEMENT WAS ~$500. REAR LIFT GATE LOCK ACTUATOR IS BROKEN, SO CANNOT OPEN LIFT GATE. RIGHT REAR DOOR LOCK WILL NOT ALLOW OPENING FROM INSIDE. SHIFT SENSOR/SOLENOID HAS GONE BAD TWICE LEADING TO PROBLEMS WITH SHIFTING FROM GEARS (REVS REALLY HIGH BEFORE SHIFTING). ROTORS ARE CONSTANTLY BECOMING WARPED AND BRAKES HAVE TO BE READJUSTED. LEFT BLINKER NO LONGER WORKS AND TO FIX IT, THE DEALERSHIP TOLD ME THEY HAVE TO REPLACE THIS ENTIRE ENGINE BLOCK FOR ABOUT $800. POWER WINDOW LOCK NO LONGER WORKS. OTHER THAN THAT, CAR RUNS GREAT :). *TR
- 12/21/2007· ELECTRICAL SYSTEM
2000 JEEP GRAND CHEROKEE LIMITED . OEM INSTALLED HEATING SYSTEM FLOW SENSOR (DELCO MODEL #16250779, SERIAL #0304021 OVERHEATED AND MELTED WIRES AND CASE OF SENSOR. THIS REPRESENTS A FIRE HAZARD. THE LOCAL JEEP DEALERSHIP PARTS DEPARTMENT WAS WELL AWARE OF THE FAILURE AND SAID THEY GET CALLS FOR THE PART ALL THE TIME. THE LOCAL SERVICE DEPARTMENT EXPLAINED HOW TO CORRECT THE PROBLEM AND INSTALL THE NEW SENSOR. THE NATIONAL CHRYSLER CUSTOMER CARE DENIED THAT THERE WAS A PROBLEM. I REPLACED THE PART WITH A NEW SENSOR. I STILL HAVE THE FAILED PART AND WOULD BE GLAD TO SUPPLY IT TO THE DOT EXPERTS. *TR
- 12/21/2004· LATCHES/LOCKS/LINKAGES
FRONT DOOR LOCKS BROKE, KEEPING THE DOORS FROM OPENING FROM THE INSIDE OF THE VEHICLE. CONSUMER WILL CONTACT MANUFACTURER. *AK
- 12/21/2001· SERVICE BRAKES, HYDRAULIC
PUCHASED VEHICLE 6/30/2000. ON 11/30/2000 WITH ONLY 8,541 MILES, THE DEALER DID A WARRANTY REPLACEMENT OF FRONT ROTORS AND BRAKE PADS, WHICH WAS NECESSARY TO CORRECT HEAVY VIBRATION WHEN BRAKING. VEHICLE IS USED 95% IN TOWN. SEVEN MONTH LATER, ON 6/01/2001, SAME PROBLEM. DEALER RESURFACED FRONT AND BACK ROTORS AND CHARGED US AN $80.00 (DEDUCTABLE) FEE, WITH THE BALANCE PAID BY DAIMLER CHRYSLER AS GOOODWILL. SIX MONTHS LATER, 12/14/2001 (15,314 MILES) WE ASKED THE DEALER TO REPLACE THE ROTORS SINCE THE LAST FIX, ONLY 6 MONTHS AGO DID NOT LAST. THEY TOLD US WE WOULD HAVE TO PAY ANOTHER $200 TO REPLACE THE FRONT ROTORS. WE WERE TOLD BY "PAT" THE SERVICE TECHNICIAN THAT THEY NOW HAD A "PERMANENT" FIX TO THIS WIDE SPREAD PROBLEM. WE DID NOT HAVE TIME TO TAKE IT IN AND ON 12/20/2001, WHILE DRIVING ON SNOW PACKED ROADS THE VEHICLE WAS UNUSUALLY DIFFICULT TO STOP. IT FELT LIKE THE WARPED ROTORS IMPACTED THE ANTI-LOCK BRAKE SYSTEM TO THE POINT OF FOOLING IT SELF INTO RELEASING THE BRAKES AND ALTERNATELY LOCKING THEM UP. I CAN'T GET MORE THEN 7-8 THOUSAND MILE OUT OF A SET OF BRAKES ON THIS VEHICLE! MY 3 OTHER VEHICLES HAVE BRAKES THAT LAST OVER 35,000 MILES EACH! I'M UPSET OVER THE COST BUT NOW I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. DIAMLER CHRYSLER DOESN'T WANT TO STAND BEHIND THEIR PRODUCT.
- 12/21/2000· SEAT BELTS
REAR SEAT BELT LATCH PLATE FAILS TO CINCH OR TIGHTEN BELT TO BE USED WITH A CHILD SEAT. CAN PULL ON STRAP & BELTS WOULD LOOSEN UP. CANNOT INSTALL CHILD SEATS DUE TO CINCH LATCH PLATE KEEP COMING LOOSE. *AK
- 12/21/2000· AIR BAGSCrash
WHILE TRAVELING45-50 MPH HIT SLUSH ON SHOULDER, SLID INTO AN ICE EMBANKMENT, PROCEEDED INTO A DITCH, AND CAME TO REST AFTER HITTING A STONE WALL. UPON IMPACT, NEITHER AIR BAG DEPLOYED. DRIVER WAS ONLY ONE IN VEHICLE AND WAS WEARING SEAT BELT. *AK
- 12/20/2021· ELECTRICAL SYSTEMCrash
Sai... Vehicle opened up when put in gear while brake was engaged... Crashed into fence...
- 12/20/2010· SEAT BELTSCrash
THIS REPORT IS BEING SUBMITTED BY A CHILDREN'S HOSPITAL ON BEHALF OF A PATIENT FAMILY. A 10 YEAR OLD PATIENT WAS RIDING IN THE BACK SEAT OF A 2000 JEEP CHEROKEE WHEN FAMILY WAS INVOLVED IN A CRASH AT APPROXIMATELY 60 MPH. PATIENT AND FAMILY REPORT THAT THE SEAT BELT IN HER SEATING POSITION 'POPPED' OPEN AT THE BUCKLE AT THE TIME OF IMPACT. ACCORDING TO PATIENT AND FAMILY THE SEAT BELT WAS PROPERLY BUCKLED PRIOR TO THE CRASH. PATIENT SUSTAINED INJURIES REQUIRING HOSPITALIZATION THAT ARE NOT EXPECTED TO RESULT IN LONG TERM DISABILITY. PATIENT'S 4 YEAR OLD SIBLING WAS ALSO BUCKLED IN A BOOSTER SEAT IN THE BACK SEAT; THIS SEATBELT REMAINED BUCKLED AND THE SIBLING WAS UNINJURED. *TR
- 12/20/2009· SEATS
FRONT DRIVER SEAT SNAPPED ALL OF A SUDDEN AND MADE SQUEAKING NOISES AND IS LIKE SITTING IN A ROCKING CHAIR. WENT TO SEE IF JUST A SCREW WAS LOOSE OR HAD FALLEN OUT BUT THE ENTIRE METAL FRAME HAD SNAPPED. IT COULD BE VERY DANGEROUS AND IM LUCKY I WAS NOT DRIVING IN TRAFFIC WHEN THIS OCCURRED. *TR
- 12/20/2006· ELECTRICAL SYSTEM
THE ENTIRE ELECTRICAL SYSTEM SUDDENLY FAILED. THIS HAPPENED 4 TIMES, 3 TIMERS WHILE VEHICLE AS RUNNING AND TWICE AFTER THE DEALER "FIXED" IT. *JB
- 12/20/2006· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
ABOUT EVERY YEAR THE TAILLIGHT/BRAKE LIGHT SOCKETS CORRODE AND THE LIGHTS QUIT FUNCTIONING. CLEANING THEM SOLVES THE PROBLEM. WE LIVE IN PHOENIX AREA AND SO MOISTURE IS NOT A FACTOR. *JB
- 12/20/2004· SERVICE BRAKES, HYDRAULIC
VEHICLE FIRST STARTED VIBRATING WHEN BRAKING IN 2000. TOOK IT IN TO THE DEALERSHIP AND THE REPLACED THE ROTORS. SINCE THEN I HAVE HAD IT IN ABOUT EVERY 6 TO 8 MONTHS FOR THE SAME REPAIRS. WHEN I TAKE IT IN TOMORROW IT WILL BE THE 6TH TIME. THIS TIME THEY ARE CLAIMING THAT WARRANTY NO LONGER COVERS IT. WITH THIS MANY COMPLAINTS REGARDING THE BRAKES, WHY HASN'T THERE BEEN A RECALL TO FIX IT PROPERLY?*AK