Safety ratings
2000 GMC Sonoma
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
2000 GMC Sonoma Extended Cab
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (4)
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIPCampaign 00V055000 · 28/02/2000
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS EQUIPPED WITH 4-WHEEL DISC BRAKES. SOME OF THESE VEHICLES HAVE AN ANTILOCK BRAKE SYSTEM (ABS) MOTOR CONTAINING AN OUT-OF-SPECIFICATION SPRING CLIP. THIS CLIP COULD ALLOW THE MOTOR BEARING TO BECOME MISALIGNED. IF MISALIGNMENT OCCURS, EVENTUALLY THE ABS WOULD BE NON-FUNCTIONAL.
Risk: THE BASE BRAKES WOULD REMAIN FULLY FUNCTIONAL, BUT THE DYNAMIC REAR PROPORTIONING (DRP) SYSTEM, WHICH OPTIMIZES FRONT TO REAR BRAKE BALANCE, WOULD BECOME INOPERATIVE.
Fix: DEALERS WILL REPLACE THE BRAKE PRESSURE MODULE VALVE ASSEMBLY.
- FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICESCampaign 07E021000 · 12/03/2007
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Fix: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIPCampaign 99V220000 · 11/08/1999
VEHICLE DESCRIPTION: S -TRUCKS EQUIPPED WITH 2 WHEEL DRIVE. THESE VEHICLES MAY HAVE HAD THE RIGHT-HAND ANTILOCK BRAKE SYSTEM (ABS) MODULE FEED PIPE AND/OR BRAKE CROSSOVER PIPE TUBE NUTS TIGHTENED WITHOUT SEATING THE PIPE-FLARED-ENDS ENOUGH TO WITHSTAND NORMAL ASSEMBLY AND VEHICLE INPUTS WITHOUT PARTIALLY UNSEATING. THIS DOES NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC SERVICE BRAKE NORMAL, EMERGENCY, AND PARK BRAKING PERFORMANCE."
Risk: IF THIS OCCURRED, THE SEATING SEAL COULD BE BROKEN DURING VEHICLE ASSEMBLY, OR FROM EARLY ROAD INPUTS OR BRAKE FLUID CYCLING, AND A LEAK COULD OCCUR INCREASING THE BRAKE STOPPING DISTANCE.
Fix: DEALERS WILL INSPECT THE BRAKE PIPE UNION FOR SIGNS OF BRAKE FLUID, AND IF NECESSARY, INSTALL A NEW BRAKE PIPE UNION.
- EQUIPMENT:OTHER:LABELSCampaign 00V258001 · 08/09/2000
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES. SOME OF THESE VEHICLES WERE BUILT WITH INCORRECT PAYLOAD INFORMATION ON THE VEHICLE CERTIFICATION LABEL. THE PAYLOAD SHOWN ON THE LABEL IS GREATER THAN THE MAXIMUM VALIDATED PAYLOAD. IF THE VEHICLE WERE LOADED TO THE INCORRECTLY LABELED PAYLOAD, IT MAY NOT RIDE AND HANDLE IN THE MANNER THAT THE DRIVER EXPECTS.
Risk: THIS COULD RESULT IN A LOSS OF CONTROL OF THE VEHICLE OR AN INABILITY TO STOP THE VEHICLE WITHIN EXPECTED STOPPING DISTANCES.
Fix: OWNERS WILL BE SENT A NEW LABEL FOR INSTALLATION ON THE DRIVER'S DOOR OF THE VEHICLE.
Owner complaints
Most-reported areas
- STRUCTURE40
- SERVICE BRAKES34
- HYDRAULIC30
- LATCHES/LOCKS/LINKAGES12
- SEATS11
- AIR BAGS10
- POWER TRAIN8
- SUSPENSION7
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/28/2000· SERVICE BRAKES, HYDRAULICCrash
MAUMEE OHIO ACCIDENT REPORT #004028. BRAKE FAILURE. EXTREMELY COLD WEATHER, TEN DEGREES FAHRENHEIT. BUMPER-TO-BUMPER TRAFFIC ROLLING DOWNHILL TO A LIGHT. BOTH CLUTCH AND BRAKE PEDALS WERE DEPRESSED WITH STRONG, STEADY FOOT PRESSURE AT 15-20 MPH. ABS PULSING ACTIVATED. VEHICLE GRADUALLY SLOWED TO 10-15 MPH. BUT, OTHER VEHICLES CAME TO A COMPLETE STOP IN THE SAME DISTANCE. SO, A REAR-END COLLISION OCCURRED AT 10-15 MPH. IT IS REASONABLE TO SPECULATE THAT THE ROAD SURFACE WAS FROZEN. BUT, NO ICE WAS OBSERVED BY EITHER DRIVER OR BY LAW ENFORCEMENT. AND ALL OF THE OTHER (HEAVY) TRAFFIC STOPPED WITHOUT INCIDENT. THIS VEHICLE ALSO EXHIBITS DEGRADATION OF BRAKING PERFORMANCE ON ROUGH PAVEMENT; THE ABS KICKS IN WITH LIGHT BRAKE PEDAL PRESSURE AT 15 MPH EVEN ON DRY PAVEMENT, SO LONG AS IT IS SOMEWHAT BUMPY.*AK
- 12/23/2004· STRUCTURE
TAILGATE CABLE ON 2000 GMC SONOMA BROKE AT THE POINT THAT THE CABLE FOLDS. AT THIS TIME THE PLASTIC SLEEVE SUROUNDING THE CABLE IS STILL INTACT, ONLY THE METAL CABLE BROKE.*AK
- 12/21/2000· SERVICE BRAKES, HYDRAULICCrash
WHILE TRAVELING 35 MPH AND APPROACHING A STOP LIGHT TRIED TO SLOW DOWN AND BRAKES DID NOT RESPOND . VEHICLE DID HIT ANOTHER VEHICLE, DRIVER WAS ONLY PERSON IN VEHICLE DRIVER WAS WEARING SEATBELT. ACCIDENT DID OCCUR WITH INJURIES. *AK
- 12/18/2001· SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AND APPLYING BRAKE PEDAL BRAKE PEDAL NEARLY GOES TO THE FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER HAS CONTACTED DEALER, DEALER HAS REPLACED BRAKE MASTER CYLINDER. BUT, PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
- 12/14/2000· VISIBILITY
THE VENTILATION SYSTEM IN THE VEHICLE WORKS AT START UP BUT ABOUT 20 MIN. LATER THE FORCED AIR FLOW STOPS, THE MOTOR STILL MAKES THE SOUND AS IF IT IS STILL IN OPERATION BUT THERE IS NO AIR FLOW, FOG BUILD UP ON THE WINDSHIELD CAN NOT BE CLEARED CAUSING POOR VISIBILITY. NLM
- 12/10/2004· ENGINE AND ENGINE COOLING
OIL RETURN LINES FAIL PREMATURELY CAUSING OIL TO LEAK AT THE CRIMP SITES ON THE HOSES. LD RETURN LINES WERE REPLACED WITH NEW LINES ON 18 SEPTEMBER 2004 WITH NEW LINES GENERAL MOTORS PART NUMBERS 15194578 AND 15194579 PURCHASED ON 16 AND 17 SEPTEMBER 2004.*AK
- 12/08/2004· STRUCTURE
WHEN THE TAILGATE WAS IN USE BOTH TAILGATE SUPPORT STRAPS SNAPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- 12/07/2004· STRUCTURE
TAILGATE CABLE RUSTED. THIS MADE IT DIFFICULT FOR TAILGATE TO MAINTAIN POSITION. *AK THE CONSUMER STATED THAT THE SIDE CABLE RUSTED THROUGH AND BROKE IN TWO. BOTH CABLES HAVE BEEN REPLACED. *TC
- 12/06/2000· AIR BAGSCrash
WHILE DRIVING AT 35 MPH ANOTHER DRIVER STRUCK CONSUMER HEAD-ON AND NONE OF AIRBAGS DEPLOYED. *AK
- 12/02/2004· STRUCTURE
TAILGATE CABLE FAILURE ON 2000 GMC SONOMA, CABLES APPEAR TO HAVE RUSTED, CORRODED THROUGH CAUSING TAILGATE TO HIT BUMPER, DAMAGE TO PAINT ON TAILGATE. REPLACED CABLE AND RIVET WITH AFETRMARKET CABLE
- 12/02/2004· LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
I WAS SITTING WITH MY SON ON THE TAILGATE OF MY GMC SONOMA AND BOTH TAILGATE CABLES BROKE CAUSING US TO FALL TO THE GROUND. I BRUISED MY BACK BUT DID NOT SEEK MEDICAL ATTENTION. AFTER SEVERAL CALLS TO GMC, I WAS TOLD THAT THERE WAS A RECALL BUT THEY HAVE NEVER CONTACTED ME SINCE THE DATE OF THE INCIDENT. *AK
- 11/30/2007· STRUCTURE
THE 3RD DOOR HANDLE ALLOWING A PERSON TO GAIN ACCESS TO THE AREA BEHIND THE DRIVER BROKE. *TR
- 11/30/2004· STRUCTURE
TAILGATE SUPPORT CABLE CORODED AND BROKE.*AK
- 11/29/2005· LATCHES/LOCKS/LINKAGES
2000 GMC SONOMA WAS BEING USED TO MOVE INTO AN APARTMENT. THE TAILGATE LATCH DID NOT ENGAGE AND THE TAILGATE CAME OPEN. THE TAILGATE CABLE FAILED ON ONE SIDE. THE TAILGATE DROPPED TO THE ROAD AND WAS DRAGGED BY THE VEHICLE. THE VEHICLE WAS STOPPED ON NOTICING THE SPARKS FROM METAL ON THE CONCRETE ROAD SURFACE AND HEARING THE NOISE. THE TAILGATE WAS DAMAGED ON THE DRIVERS SIDE WITH METAL AND PAINT WORN AWAY. THE TAILGATE WAS TOUCH UP PAINTED TO PREVENT RUST. A GMC DEALER WAS CONTACTED BUT DUE THE COST(OVER $100) THE CABLE WAS NOT REPLACED AND THE TRUCK HAS SEEN LIMITED USE FOR CARGO. THE CABLE IS STILL INSTALLED ON THE TRUCK AND IT IS COMPLETED CORRODED AT THE POINT OF FAILURE AND I DO NOT TRUST THE CONDITION OF THE REMAINING CABLE. *JB
- 11/28/2001· SERVICE BRAKES, HYDRAULIC
BRAKE PEDAL ALMOST GOES TO THE FLOOR CAUSING EXTENDED STOPPING DISTANCE. DEALER HAS REPLACED MASTER CYCLINDER WHICH DID NOT CORRECT PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *AK
- 11/15/2001· SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS
CONSUMER WAS TRAVELING 30MPH, AND UPON MAKING A TURN ONTO A STREET VEHICLE SHUT OFF WITHOUT PRIOR WARNING. HE LOST STEERING, AND THREW VEHICLE IN PARK. VEHICLE STOPPED ABRUPTLY. CONSUMER'S HEAD WENT THROUGH THE WINDSHIELD. DRIVER'S SIDE AIRBAG DIDN'T DEPLOY, AND DRIVER SIDE SEATBELT DIDN'T HOLD HIM AT ALL. SECOND INCIDENT OCCURRED TRAVELING ABOUT 65MPH ON HIGHWAY, AND VEHICLE SHUT DOWN AGAIN. DURING BOTH INCIDENTS ABS BRAKING LIGHT APPEARED ON DASHBOARD. DEALERSHIP WAS AWARE OF PROBLEM.
- 11/12/2002· POWER TRAIN
LOWER TRANS COOLER LINE & TRANS FITTING BROKE.
- 11/07/2005· VEHICLE SPEED CONTROL
THE ACCELERATOR CABLE POPPED OFF OF THE ACCELERATOR PEDAL WHILE DRIVING IN TRAFFIC,THE ENGINE IMMEDIATELY WENT TO IDLE AND THE VEHICLE SLOWED TO FIVE MILES AN HOUR. PEOPLE STARTED BLOWING THEIR HORN AT ME AS I ATTEMPTED TO FIND A SPOT TO PULL OUT OF THE TRAFFIC FLOW. THIS DID OCCUR AT A RELATIVELY SLOW 20-25 MILES PER HOUR, IF THIS WERE TO HAPPEN ON THE HIGHWAY OR ON AN ACCESS RAMP THE RESULTING SLOWDOWN WOULD MOST LIKELY CAUSE AN ACCIDENT. THIS IS THE FOURTH TIME THIS HAS OCCURRED AND I WILL NOT PAY THE DEALER OR GENERAL MOTORS TO FIX WHAT IS OBVIOUSLY A DESIGN FLAW. *NM
- 11/06/2001· SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES PEDAL NEARLY GOES TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. DEALER REPLACED BRAKE MASTER CYLINDER WHICH DID NOT CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK
- 11/04/2004· LATCHES/LOCKS/LINKAGES
TAILGATE SUPPORT CABLES 2000 GMC SONOMA WHY NOT ON REALL WITH OTHER GM TRUCKS.MINE BROKE WITHIN 5 DAYS OFF EACH OTHER.NO WEIGHT AT ALL.*AK
- 11/02/2001· SERVICE BRAKES, HYDRAULIC
ANTI LOCK BRAKES ARE INOPERABLE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHR DETAILS.*AK
- 10/31/2004· VEHICLE SPEED CONTROL
ON THREE SEPARATE OCCASIONS THE ACCELERATOR CABLE THAT IS CONNECTED TO THE GAS PEDAL HAS COME OFF THE PEDAL. EACH TIME THIS HAS HAPPENED I WAS IN TRAFFIC AND IT IS SCARY WHEN THE VEHICLE SLOWS TO 10 MILES PER HOUR AS THE ENGINE DROPS TO IDLE. THE FIRST TIME THIS HAPPENED IT WAS DAYTIME AND I WAS ABLE TO GET TO A GARAGE WHERE THE MECHANIC FIXED IT RIGHT AWAY, HE SAID THIS HAPPENS ENOUGH THAT HE KNEW HOW TO FIX IT EASILY. THE SECOND TIME IT HAPPENED WAS AT NIGHT AND FIVE MILES FROM HOME, I WAS ABLE TO IDLE MY WAY HOME (FLATLAND) AND FIXED IT MYSELF IN THE MORNING. THIS TIME IT WAS IN THE MORNING AT THE END OF MY STREET AND I AGAIN WAS ABLE TO IDLE HOME AND FIX IT. IF THIS SHOULD OCCUR ON THE INTERSTATE IT COULD BE VERY DANGEROUS. *JB
- 10/28/2003· STEERING,SUSPENSION
AFTER HEARING OF THE DODGE DURANGO BALL JOINT ISSUE (HTTP://WWW.CBSNEWS.COM/STORIES/2003/10/27/EVENINGNEWS/MAIN580233.SHTML) I DECIDED TO WRITE.*AK I HAVE A 2000 GMC SONOMA. I HAVE APPROXIMATELY 72,000 MILES ON THE VEHICLE. MY CONCERN IS WITH THE FRONT-END STEERING COMPONENTS. I HAVE HAD TO REPLACE THE IDLER ARM THREE TIMES ALREADY. TWO OF THESE TIMES WERE IN THE LAST SIX MONTHS. ALSO, I HAVE HAD TO REPLACE PORTIONS OF THE TIE-RODS TWICE, AS WELL AS BOTH FRONT WHEEL HUBS. I FIND THIS IS TO BE A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. I HAVE TALKED TO MY DEALER ABOUT THE SITUATION AND THEY TOLD ME, "IT'S JUST THE WAY TO FRONT-ENDS WERE DESIGNED." FORTUNATELY I HAVE AN EXTENDED WARRANTY ON THE VEHICLE FOR PARTS AND LABOR. UNFORTUNATELY I DO NOT HAVE AN EXTENDED WARRANTY IN TERMS OF SAFETY. I TRAVEL QUITE A BIT WITH THIS VEHICLE, AS ONE CAN SEE BY THE MILEAGE. I WONDER IF OTHER SONOMA OWNERS HAVE EXPERIENCED THE SAME THING. I ALSO WONDER IF GMC IS AWARE OF THE PROBLEM.
- 10/13/2005· STRUCTURE
WHILE CLEANING THE BED OF MY 2000 SONOMA OUT THE LEFT SIDE TAILGATE STRAP FAILED MIDWAY ON THE CABLE. UPON INSPECTION OF THE RIGHT HAND SIDE I FOUND APPARENT CORROSION IN THE SAME LOCATION AND THE POTENTIAL FOR FAILURE. IF BOTH HAD FAILED IT COULD HAVE CAUSED INJURY, OR DAMAGE OR LOSS OF THE TAILGATE. APPEARS THIS IS SIMILAR TO FAILURES AND RECALLS OF LARGER GM PICKUPS RECENTLY. *NM
- 10/07/2005· FUEL SYSTEM, GASOLINE
DT: THE CONSUMER STATES THAT THE FUEL SENDING IN THE GAS TANK DID NOT WORK PROPERLY, IT DOES NOT SHOW THE PROPER LEVEL OF GASOLINE IN THE GAS TANK. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THEY CONFIRMED THAT THIS WAS THE PROBLEM WITH THE VEHICLE. THEY SAID THAT THE FUEL SENDING UNIT AND FUEL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED TO SEE IF THEY COULD DO ANYTHING FOR THE CONSUMER SINCE THE MILEAGE WAS OUT ON THE WARRANTY AND THE MANUFACTURER COULD NOT ASSIST WITH THE COST. THIS PROBLEM STARTED ON SEPTEMBER 1, 2003. *AK (11/17/05) THE VEHICLE HAD RUN OUT OF GAS WITH THE FUEL GAUGE ON 1/4 TANK AND ON ANOTHER OCCASION WHEN THE TANK READ 1/2 FULL. *SC
- 10/05/2005· STRUCTURE
WHILE RESTING A POWER WASHER ON THE TAILGATE OF MY 2000 SONOMA PICKUP TO GET A BETTER GRIP BOTH TAILGATE CABLES SNAPPED CAUSING THE POWER WASHER TO ROLL BACKWARDS, BEFORE WE COULD REACT WE ONLY HAD TIME TO SOFTEN THE BLOW OF THE POWER WASHER HITTING THE GROUND CAUSING MINOR DAMAGE TO THE HANDLE. NO VISIBLE DAMAGE TO THE TAILGATE AND THANK GOD NO ONE WAS HURT, IT'S NOT EASY TRYING TO CATCH A 175 LB PIECE OF MACHINERY UNEXPECTEDLY. IT'S QUITE EVIDENT THAT BOTH OF THE TAILGATE CABLES FAILED DUE TO CORROSION AS THEY BOTH BROKE APART JUST ABOUT IN THE MIDDLE OF THE RUBBER COATED CABLE. *NM
- 10/05/2000· POWER TRAIN
WHILE ACCELERATING TRANSMISSION WILL NOT STAY IN GEAR, IT WILL SLAM ON IT. ACCORDING TO CONSUMER, VEHICLE IS NOT RELIABLE ENOUGH TO BE DRIVEN. VEHICLE HAD NOT BEEN REPLACED. *AK
- 10/03/2001· SEATS
THE PASSENGER SEAT DOES NOT LOCK IN PLACE AT ALL. SEAT FRAME, AND SEAT TRACKS REPLACED SEVERAL TIMES WITHOUT ANY LUCK. I BOUGHT THIS TRUCK AS A CERTIFIED GMC TRUCK WITH 17K MILES. THE PASSENGER SEAT WOULD NOT LOCK FROM DAY 1. DEALER HAS NO IDEA HOW TO FIX THE PROBLEM. AFRAID OF POSSIBLE INJURIES/FATALITIES TO A PASSENGER IF INVOLVED IN A COLLISION. THE SEAT SLIDES ALL THE WAY FORWARD, AND ALL THE WAY BACK FREELY, AND WILL NOT LOCK. WHEN REPAIRS HAVE BEEN ATTEMPTED, THE SEAT STAYS LOCKED FOR AN HOUR OR SO, OR UNTIL IT IS ADJUSTED ANY AMOUNT FORWARD OR REVERSE. IN THE 11 MONTHS OF OWNERSHIP, IT HAS LOST $6000 IN BLUE BOOK VALUE, AND SO I OWE MORE THAN IT IS WORTH. SO I AM STUCK WITH A DEFECTIVE TRUCK. MY NEXT VEHICLE IS NOT GOING TO BE A GMC. THIS IS NOT THE ONLY COMPLAINT FOR THIS PROBLEM TO NHTSA, AND THE DEALER ADMITS THERE IS A PROBLEM. NEED A RECALL BADLY! HELP! *AK
- 09/28/2000· AIR BAGSCrash
I WAS INVOLVED IN A REAREND COLLISION WHITH ANOTHER CAR AT 50-60 MPH, THE AIR BAGS FAILED TO DEPLOY. DIFFERENCE IN SPEED OF VEHICLES WAS 15-20 MPH. *AK
- 09/24/2003· PARKING BRAKE
DEALER REPLACED TWICE THE EMERGENCY BRAKE WHILE UNDER WARRANTY. HOWEVER, PROBLEM STILL OCCURRED AND DEALER REFUSED TO FIX IT. *AK
- 09/20/2005· SERVICE BRAKES, HYDRAULIC
SHORTLY AFTER I PURCHASED MY 2000 GMC SONOMA [XXX] I HAD A "LOW SPEED ACTIVATION" OF THE ABS. SOME TIME LATER THE BRAKE WARNING LIGHT WAS ACTIVATED. I TOOK THE TRUCK TO A GMC DEALER AND WAS TOLD I HAD NO PROBLEMS, BUT THEY DID REPLACE THE BRAKE SHOES. EVER SINCE THEN THE LOW SPEED ACTIVATION WOULD HAPPEN PERIODICALLY. RECENTLY, THE PROBLEM HAS EVOLVED TO EVERY DAY. AND I BELIEVE THIS ROOT PROBLEM IS BEHIND A LOT OF OTHER BRAKE PROBLEMS I'VE HAD WITH THIS VEHICLE. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 09/19/2000· SERVICE BRAKES, HYDRAULICCrash
WHEN APPLYING BRAKES ABS SYSTEM ACTIVATES TOO QUICKLY, CAUSING A COLLISION TO OCCUR. PLEASE GIVE ANY FURTHER DETAILS. *AK
- 09/15/2004· LATCHES/LOCKS/LINKAGES,EQUIPMENT
WE OWN A 2000 GMC SONOMA AND THE 3RD DOOR HANDLE BREAKS ABOUT 1 A YEAR. IT HAS BEEN REPAIRED BY GM UNDER WARRANTY 3 TIMES BUT THE VEHICLE IS NOW OUT OF WARRANTY AND THE HANDLE HAS BROKE AGAIN. SINCE THIS VEHICLE HAS A SEAT FOR CHILDREN IN THE REAR AND WE USE IT FOR THAT, I AM CONCERNED THE HANDLE WILL BREAK IN AN EMERGENCY SITUATION AND WE WILL HAVE DIFFICULTY REMOVING THE CHILD FROM THE REAR. I HAVE SPOKEN WITH OTHER SONOMA OWNERS AND SERVICE PERSONNEL AT GM DEALERSHIPS AND ALL AGREE THIS IS PART THAT ALWAYS BREAKS. I HAVE CONTACTED GMS CUSTOMER SERVICE # AND THEY HAVE STATED THEY HAVE NO INTENTION OF DOING ANYTHING TO IMPROVE THE DESIGN OF THE DOOR OR RECALL THE VEHICLE FOR A PERMANENT FIX. THE PROBLEM COULD BE VERY EASILY FIXED BY MAKING THE HANDLE OUT OF METAL OR INCREASING THE WEB THICKNESS OF THE PLASTIC AT THE FRACTURE POINT. I HAVE RETAINED THE FAILED PART FOR INSPECTION.*AK
- 09/12/2000· ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE SHUTDOWN, THERE WAS NO BRAKES OR STEERING. CONSUMER WAS ON THE HIGWAY AND COULD HAVE CAUSED AN ACCIDENT. *AK
- 09/08/2004· STRUCTURE
WHILE SITTING ON THE TAILGATE BOTH TAILGATE CABLES BROKE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE TAILGATE CABLES NEEDED TO BE REPLACED. *AK *SC
- 09/07/2016· TIRES
TL* THE CONTACT OWNS A 2000 GMC SONOMA EQUIPPED WITH COOPER COBRA RADIAL G/T TIRES, SIZE: P255/60R15 (NA). WHILE INDEPENDENTLY PERFORMING ROUTINE SERVICE ON THE VEHICLE, THE CONTACT NOTICED THAT ALL THE TIRES DEVELOPED CRACKS ON THE INNER PART OF THEIR RESPECTIVE SIDEWALLS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TRIES WERE NOT REPLACED. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 27,000 AND THE VEHICLE FAILURE MILEAGE WAS 117,366.
- 08/31/2006· EQUIPMENT
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON A COUNTRY ROAD WITH A BOAT TRAILER IN TOW, THE SPARE TIRE MOUNTING CABLE FRACTURED WHICH ALLOWED THE SPARE TIRE ASSEMBLY TO FALL FROM UNDER THE VEHICLE AND ROLL INTO THE TRAILER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER WITHOUT INCIDENT. THE SPARE TIRE DEBRIS WAS COLLECTED AND TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE SPARE TIRE MOUNTING WAS EXTREMELY CORRODED, BUT DID NOT HAVE A HISTORY OF EXPOSURE TO HARSH WINTER WEATHER OR ROAD SALTS. THE DEALER DETERMINED THE CORROSION CAUSED THE FAILURE AND A NEW MOUNTING CABLE WAS NEEDED. THE MANUFACTURER WAS ALERTED. UPDATED 09/16/06. *JB
- 08/19/2003· VEHICLE SPEED CONTROL
TWICE IN THREE YEARS THE ACCELARATOR CABLE BROKE, LEAVING US SITTING IN TRAFFIC. THE FIRST TIME WAS APPROX 3-4 WEEKS AFTER WE PURCHASED THE CAR FROM THE DEALER. THE DEALER CLAIMS THAT THEY HAVE NOT HAD THIS PROBLEM BEFORE AND WILL NOT COVER/HONOR THEIR OWN REPAIRS FROM THREE YEARS AGO. WE ARE HAVING TO PAY FOR THE CABLE REPAIR AND NOW FEEL THAT FOR A CAR WITH ONLY 30K MILES-THIS PROBLEM IS DANGEROUS AND SHOULD BE INVESTIGATED. THANK YOU.*AK
- 08/16/2004· STRUCTURE
I WAS UNLOADING DIRT FROM BACK OF MY 2000 GMC SONOMA PICK-UP TRUCK WHEN BOTH OF THE TAILGATE CABLES BROKE, CAUSING ME TO FALL AND SCRATCH MY LEG AND DAMAGING THE TAILGATE FINISH AND HINGE. AS OF NOW NO REPAIRS HAVE BEEN MADE.*AK
- 08/15/2008· SERVICE BRAKES, HYDRAULIC
ABS SYSTEM MALFUNCTION. CODE C0265. INTERNET RESEARCH INDICATES THAT THIS MODEL YEAR (2000) AND OTHER SIMILAR MODELS AND SURROUNDING YEARS HAVE THIS FAILURE. GROUNDING FAILURE TO ABS COMPUTER MODULE RESULTING IN THE NECESSITY TO REPLACE MODULE. *TR
- 08/14/2000· EXTERIOR LIGHTING
WHILE DRIVING, HEADLIGHTS WENT OUT AFTER BEING TURNED ON. THIS CAUSED DRIVER TO HAVE POOR VISIBILITY. BEEN IN CONTACTED WITH DEALERSHIP & FAILURE COULD NOT BE DUPLICATED. *AK THE HEAD LIGHTS GO ON OUTOMATICALLY AT DUSK AND THERE IS NO WAY TO TURN IT OFF. WHEN THE SYSTEM FAILED, THE LIGHTS SUDDENLY WENT OFF WHILE DRIVING AT 75 MPH. POSSIBLY A CIRCUIT BREAKER KICKED OFF KILLING ALL LIGHTS IN VEHICLE. *YH
- 08/13/2005· STRUCTURE
THE TAILGATE RESTRAINT CABLES BROKE AT THE SAME TIME WITH A NORMAL WEIGHT MAN STEPPING ON IT. ALMOST CAUSED HIM TO FALL TO GROUND. *JB
- 08/08/2002· POWER TRAIN
CAR IS UNSAFE - WILL POP OUT OF GEAR OR AT TIMES WILL IDLE AND NOT MOVE FORWARD. *AK
- 08/08/2002· ENGINE AND ENGINE COOLING
CONSUMER STATES THE ENGINE OIL DRAIN PLUG HAS A SMALL HEXAGONAL HEAD, THE SOCKET OR WRENCH SLIPS ON THE PLUG HEAD AND DAMAGES THE PLUG, CONSUMER HAD THE PLUG REMOVED BY THE DEALER AND PURCHASED A NEW PLUG AND NOW CONSUMER HAS TO BUY A 6 SIDED BOX END WRENCH, WHICH IS DIFFICULT TO FIND, TO ASSURE IT DOES NOT SLIP ON THE HEXAGONAL HEAD OF THE 15 MM PLUG.*JB
- 08/08/2001· VISIBILITY,SEATS
WINDSHIELD WIPER DELAY IS DEFECTIVE. BIG OAK PONTIAC/GMC IN BARTOW, FL TRIED TO REPAIR AND CLAIMS TO HAVE REPLACED THE NECESSARY COMPONENT, BUT THE REPAIR WAS NEVER EFFECTIVE. THE PROBLEM IS THAT THE DELAY SOMETIMES WORKS, SOMETIMES DOESN'T WORK AT ALL AND SOMETIMES WORKS BUT WITH ERRATIC TIME INTERVALS BETWEEN WIPES. THE PROBLEM WITH THE SEAT IS THE PASSENGER SEAT DOES NOT LOCK IN PLACE AFTER THE SEAT HAS BEEN TILTED FORWARD.*AK *JB ***** DIMSII IVOQ ENTRY POSTED AFTER 12/12/03 CUT-OVER TO ARTEMIS*****750084.
- 08/06/2014· STRUCTURE
TL* THE CONTACT OWNS A 2000 GMC SONOMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS LOOSE AND FAILED TO CLOSE COMPLETELY. AN INDEPENDENT MECHANIC PLACED A PIN ON THE BUSHING AND NOTICED THAT THE FRAME WAS COMPLETELY RUSTED UNDERNEATH THE CAB. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
- 08/03/2005· LATCHES/LOCKS/LINKAGES
THE TAILGATE ON MY SONOMA TRUCK WAS IN THE OPEN POSITION, A PIECE OF WOOD (SO SMALL IT DIDN'T EVEN LEAVE A DENT) FELL ON THE GATE. THE TWO CABLES WHICH SUPPORT THE TAILGATE BOTH SNAPPED AT THE SAME TIME ALLOWING THE GATE TO FALL STRAIGHT DOWN. AFTER FINDING THE INFO REGARDING THE SIERRA TRUCKS HAVING THIS PROBLEM, YOU NEED TO KNOW IT IS THE SMALL TRUCKS AS WELL. THE EXACT SAME REPLACEMENT PARTS FROM GMC COST ME APPROX $96.00, AND I HAVE TO INSTALL THEM MYSELF! VERY HAZARDOUS. *NM
- 07/31/2000· EXTERIOR LIGHTING
WHILE DRIVING SOUTH O I-77 AT ABOUT 10 PM, THE HEADLIGHTS SUDDENLY WENT OFF. LIGHTS ON THIS VEHICLE ARE AUTOMATIC:IE, THEY GO ON WHEN IT GETS DARK. I WAS ON A DARK SECTION OF THE INTERSTATE WITH NO SURRONDING TRAFFIC, WHICH IS PROBABLY A GOOD THING BECAUSE I HAD NO IDEA WHERE I WAS ON THE ROAD. I WAS TERRIFIED BUT MANAGED TO COME TO A STOP WITHOUT RUNNING OFF THE ROAD. THIS IS AN EXTREMELY DANGEROUS SITUATION AND COULD EASILY RESULT IN DEATH OR SERIOUS INJURY. I TURNED THE LIGHTS BACK ON MANUALLY, BUT THE AUTOMATIC SYSTEM STAYED OFF. THE NEXT DAY, THE SYSTEM SEEMED OK. I SUSPECT A CIRCUIT BREAKER CUT OFF, BUT THE DEALER SAID THERE WAS NO WAY TO CHECK IT AND WHEN I CALLED GM CONSUMER RELATIONS, THEY DIDN'T SEEM INTERESTED. I HAVE SINCE HEARD OF THE SAME PROBLEM ON A ONE-WEEK OLD CHEVY S-10, THE SAME TRUCK AS THE SONOMA (DIFFERENT GRILL). HOW MANY MORE LIGHT SYSTEM PROBLEMS ARE OUT THERE?
- 07/28/2004· SERVICE BRAKES, HYDRAULIC
AFTER DEPRESSING BRAKE PEDAL TO MAKE A STOP BRAKE PEDAL PULSATED. THIS RESULTED IN EXTENDED STOPPING DISTANCE. *AK
- 07/26/2000· STEERING,STRUCTURE
SINCE I GOT THIS VEHICLE ON 9/26/00 I HAVE HAD NOTHING BUT PROBLEMS. WHEN DRIVING SOMETIMES THE SECURITY LIGHT WOULD COME ON AND FLASH, CAUSING ME TO THINK IT MAY SHUT DOWN ON THE THRUWAY LEAVING ME TERRIFIED. ATLEAST 40 TIMES I WOULD GET INTO THIS VEHICLE AND IT VEHICLE AND IT WOULD NOT START, IF LEFT SIT ALONE FOR 10-15 MIN. IT WOULD START NO PROBLEM. WELL I DONT HAVE 10 MIN TO WAIT EVERY TIME I NEED TO GO SOMEWHERE. THE DOORS ON THE DRIVERS SIDE KEEP FALLING OUT OF ALIGNMENT, CAUSING AN UNTRUE SEAL AND ALLOWING FOR WATER TO LEAK IN TO THE TRUCK. THIS LEAK HAS CAUSED THE VEHICLE TO REAK OF MILDEW ON THE INSIDE , WELL THIS IS A SERIOUS PROBLEM THAT NOBODY SEEMS TO WANT TO DEAL WITH. I HAVE CHRONIC ASTHMA AND BAD ALLERGIES WHICH TRIGGER ATTACKS, THE LAST TIME I PICKED IT BACK UP FROM SUPPOSEDLY BEING FREE FROM SMELL , IT STILL REAKED OF MILDEW AND I DID NOT EVEN GET HOME FROM DEALER BEFORE I STARTED TO WEEZE FROM ASTHMA ATTACK SYMPTONS. I CALLED THE 800 NUMBER FOR GMC 3 TIMES AND WAS TOLD THAT THE SMELL WILL GO AWAY AFTER TIME AND I WOULD HAVE TO DEAL WITH IT, I WAS ALSO TOLD THIS AT THE DEALER. THIS WAS THE 5TH TIME I TOOK IN FOR THE SMELL AND MISCELANOUS THINGS, AND I WAS TOLD THAT THE SMELL WAS NEVER FIXED BECAUSE IT WAS NOT NOTED ON THE BILL THE FIRST 4 TIMES, AGAIN NOT MY PROBLEM. I COULD GO ON FOREVER , BUT I WILL SAVE IT FOR THE PHONE. I WILL TELL YOU THAT IN THE LAST 3 WEEKS I HAVE HAD MY TRUCK FOR 5 DAYS, AND IT IS GOING BACK TO THE DEALER ON 7/26 TO FIX THE SMELL AND REPAINT THE DOOR ROCKER THAT WAS SCRATCHED BY THE DEALER WHEN ALIGNMENT OF THE DOOR TOOK PLACE. THANK YOU FOR YOUR ATTENTION AND URGENCY , I AM AT MY END WITH THE DEALERSHIP AND NEED AN ALLYE?*AK