2000 Ford Explorer

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. SHE NOTIFIED FORD AND THEY DISCONNECTED THE SWITCH. SHE NOTIFIED FORD AGAIN IN DECEMBER OF 2007 AND WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL APRIL OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 74,889.

• 12/31/2001· AIR BAGSCrash

  WHILE TRAVELING APPROXIMATELY 40 TO 50 MPH A VEHICLE IN FRONT OF HIM CAME TO AN ABRUPT STOP. AS A RESULT, CONSUMER'S VEHICLE REAR ENDED THE STOPPED VEHICLE AND BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER RECEIVED HEAD, NECK, AND BACK INJURIES. VEHICLE HAS NOT BEEN EXAMINED BY DEALERSHIP OR INSURANCE COMPANY TO DETERMINE REASON FOR THE AIR BAG FAILURE. *AK ANOTHER AUTO SPECIALIST EXAMINED THE VEHICLE AND DETERMINED THAT THE FAILURE OF THE AIR BAGS TO DEPLOY WAS DUE TO THE COMPUTER FAILURE. *YH

• 12/30/2003· POWER TRAIN

  THE TRUCK'S VALVE BODY MALFUNCTIONED . WHEN THIS OCCURRED THE AUTOMATIC TRANSMISSION FAILED TO SHIFT CORRECTLY. ALTHOUGH THIS IS A COMMON PROBLEM AND THE DEALERSHIP IS AWARE OF IT THE CAUSE IS STILL UNKNOWN AND THERE'S ISN'T A REMEDY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

• 12/30/2002· ENGINE AND ENGINE COOLING

  PURCHSED VEHICLE NEW. AFTER 6000 MILES ENGINE DEVELOPED A RATTLING SOUND WHEN COLD. DEALER REPLACED ENGINE AND NEW ENGINE MAKES SAME SOUND AFTER 6000 MILES. DEALER SAYS IT IS A CHARACTERISTIC OF THE OHV ENGINE. IF SO, WHY DID THEY REPLACE IT IN THE FIRST PLACE.

• 12/30/1999· SEATS

  OUR 3 YR. OLD DAUGHTER WAS PUTTING THE SEAT UP TO GET IN TO THE BACK AND WHEN THE SEAT CAME FORWARD THE TIP OF HER FINGER WAS CUT OFF BY SEAT SPRING MECANISM. THE FRONT SIDE OF THE MECANISM IS COVERED IN PLASTIC, BUT THE BACK SIDE IS OPEN. A VERTCLE PIECE OF FLAT BAR THAT IS MOUNTED STATIONARY TO THE SEAT MECANISM HAS A HOLE DRILLED THROUGH IT AND THE MOVING PART OF THE SEAT HAS ANOTHER PIECE OF FLAT BAR MOUNTED TO IT THAT SLIDES PAST THE STATIONARY PIECE WHICH HAS THE HOLE IN IT WHEN THE SEAT LEANS FORWARD FOR ENTRY INTO THE BACK SEAT. IT'S AT JUST THE RIGHT HEIGHT FOR SMALL CHILDREN TO REACH WHEN PUTTING THE SEAT UP. OUR DAUGHTER WAS USING HER RIGHT HAND TO RELEASE THE SEAT LATCH AND USING HER LEFT HAND TO SUPPORT HERSELF WHEN HER INDEX FINGER ON HER LEFT HAND WENT INTO THE HOLE AND WHEN THE SEAT RELEASED THE FLAT BAR ATTACHED TO THE SEAT SLID PAST THE HOLE, SLICING HER FINGER OFF. *AK

• 12/29/2004· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,TIRES

  PURCHASED FORD EXPLORER 2000 IN SEPT OF 04. FIRST THE CRUISE WENT OUT. FRONT TIRES LOOSES AIR ABOUT ONCE A WEEK HAVE TO FILL. STARTS HARD AND WILL NOT IDOL IN MORNINGS SPECIALLY WHEN COLD OUT SIDE. CHECK ENGINE LIGHT HAS BEEN ON TWICE, PURCHASED AT SEELYE WRIGHT KIA IN KALAMAZOO MI. CANNOT GET DEALER TO FIX VEHICLE. *NM

• 12/29/2004· AIR BAGS

  NHTSA CAMPAIGN 00V179000; FORD ISSUED AN AIR BAG RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL, HOWEVER THE AIR BAG LIGHT ILLUMINATED. THE VIN IS OUTSIDE THE REMEDY SCOPE. *JB *SC

• 12/29/2000· POWER TRAIN

  VEHICLE HAS A WHINING NOISE FROM THE REAR RING AND PINION GEAR BETWEEN 50 AND 60 MPH, THE RING AND PINION GEAR WAS REPLACED BUT DID NOT CORRECT THE PROBLEM, NOW THE NOISE STARTED AT 69 MPH, DEALER TRIED A NUMBER OF OTHER FIXES BUT NONE OF THEM HELPED. NLM

• 12/28/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEALER AND MANUFACTURER WERE UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. AS OF DECEMBER 28, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME WAS EXCESSIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 161,000. UPDATED 01/17/08 *BF UPDATED 01/17/08 *TR

• 12/27/2004· AIR BAGS

  CONSUMER WAS DRIVING AT APPROXIMATELY 60 MPH AND THE AIR BAGS DEPLOYED INADVERTENTLY. THERE WAS NO ACCIDENT. VEHICLE DID NOT MAKE CONTACT WITH ANYTHING. *AK

• 12/26/2007· VEHICLE SPEED CONTROL

  RECEIVED RECALL NOTICE ON 2000 FORD EXPLORER FOR DEFECTIVE SPEED CONTROL UNIT THAT CAN CAUSE FIRES IN AUG.'07 AND SEP'07. CALLED LOCAL DEALER OCT.07, NO PART AVAIL WAS TOLD AVAIL IN DEC.'07 WHEN TO DEALER IN DEC.'07 IN PERSON WAS NOW TOLD PART NOT AVAIL. UNTIL "MAYBE" MARCH 2008. THIS IS UNACCEPTABLE! *TR

• 12/26/2000· TIRES

  LEFT REAR FIRESTONE WILDERNESS AT TIRE DOT 8XHL (NO SIZE GIVEN) HAS A CRACK THAT IS 1" LONG AND 1/8" WIDE, CONSUMER STATES RIGHT REAR TIRE HAS AN INDENT AND IS WORRIED THIS TIRE WILL BURST. *SLC

• 12/26/2000· SERVICE BRAKES, HYDRAULIC

  WHILE TRAVELING 70 MPH VEHICLES IN FRONT OF CONSUMER STOPPED SUDDENLY. WHEN CONSUMER STEPPED ON BRAKE PEDAL IT RESPONDED NORMALLY, BUT ABS BRAKES LOCKED UP, VEHICLE SKIDDED, AND EVENTUALLY CAME TO A STOP. NO ACCIDENT OR INJURIES OCCURRED. 5 PASSENGERS WERE IN VEHICLE AT TIME OF INCIDENT.NO PRIOR WARNINGS. *AK AFTER THE FIRST INCIDENT, THE BRAKES FAILED BUT WORKED PROPERLY WHEN APPLIED AGAIN. *YH

• 12/24/2023· VEHICLE SPEED CONTROL

  No incidents. However, cruise control and rear window wiper are both inoperable.

• 12/23/2007· ELECTRICAL SYSTEM

  I WENT TO START MY CAR ONE NIGHT AND THE KEY WOULD NOT FIT IN THE IGNITION. MY COUSIN HAS TRIED WORKING ON IT AND HE CAN'T EVEN GET THE OLD IGNITION SWITCH OUT OF THE CAR TO REPLACE IT WITH A NEW ONE. I HAVE BEEN OUT OF A CAR FOR A WEEK AND AFTER RESEARCHING FOUND THIS IS A COMMON PROBLEM THAT FORD HAS NOT FIXED. I FIND THIS UNACCEPTABLE. *TR

• 12/23/2005· ENGINE AND ENGINE COOLING

  DT: THE CONTACT COMPLAINED ABOUT AN ONGOING PROBLEMS WITH THE EMISSION SYSTEM. THE VEHICLE HAS BEEN SEEN BY THE SERVICE DEALER FIVE TIMES FOR EMISSION PROBLEMS, AND THEY HAVE NEVER BEEN ABLE TO COMPLETELY REMEDY THE PROBLEM. AFTER THE VEHICLE WAS SERVICED THE SAME EMISSION PROBLEMS RECURRED. THE CHECK ENGINE LIGHT CAME ON AND FUMES ENTERED THE VEHICLE. THE MANIFOLD GASKET, OXYGEN SENSOR, IDLE CONTROL SENSOR, AND OTHER EMISSION PARTS HAVE BEEN REPLACED. CURRENTLY, THE CHECK ENGINE LIGHT WAS ON, FUMES WERE ENTERING THE VEHICLE, AND THE CONTACT WAS PLANNING TO RETURN THE VEHICLE TO THE SERVICE DEALER FOR ADDITIONAL REPAIRS. *AK

• 12/22/2014· SEATS

  TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE DRIVER SIDE SEAT COLLAPSED TO THE REAR SEAT. THE CONTACT DISCOVERED THAT THE DRIVER SIDE SEAT BECAME UNSTABLE. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,199. UPDATED 4/15/15*CN UPDATED 9/11/17*CN

• 12/22/2006· VEHICLE SPEED CONTROLFire

  MY CAR BREAK LIGHTS WERE NOT WORKING. I JUST SO HAPPENNED TO TELL MY UNCLE AND HE GOT WORRIED SINCE I HAVE A 1 YEAR OLD. WE WENT TO A CAR SHOP TO GO FIX IT. THEY TOLD ME IT WAS SIMPLY THE BREAK FUSE. WHEN THEY WENT TO REPLACE THE FUSE, THE CAR STARTED SMOKING TO THE POINT WHERE I COULD NOT EVEN SEE. I THOUGHT THE CAR WAS GOING TO EXPLODE SO I TOOK MY SON AND STARTED RUNNING. EVERYONE IN THE PARKING LOT STARTED RUNNING ALSO. THEY LIFTED THE HOOD, AND NOTICED THAT THE BRAKE CUT OFF SWITCH FOR CRUISE CONTROL WAS BURNING AND HE PUT IT OUT. THIS HAS BEEN A HUGE RECALL FOR MANY OTHER YEARS FOR FORD, BUT NOT FOR MINE. NOW FORD WANTS TO CHARGE ME BECAUSE MY VEHICLES YEAR IS NOT INCLUDED IN THE RECALL. THIS IS A MANUFACTURER ERROR AND IT IS WRONG FOR ME TO HAVE TO PAY FOR THIS MYSELF. IF MY SON AND I WOULD HAVE DIED, FORD WOULD BE LOOKING AT A MAJOR LAWSUIT. I AM WILLING TO TAKE THIS AS FAR AS I HAVE TO BECAUSE I HONESTLY BELIEVE FORD IS TRYING TO GET AWAY WITH THIS. THIS WAS A VERY FRIGHTENING INCIDENCE. *NM

• 12/22/2005· LATCHES/LOCKS/LINKAGES

  REAR DOORS ON 2000 FORD EXPLORER (4-DOOR, 4X4, XLT) FAIL TO OPEN. IN JANUARY OF 2005 THE LEFT REAR DOOR WOULD NOT OPEN, EITHER FROM THE INSIDE NOR FROM THE OUTSIDE. THIS HAS JUST HAPPENED TO THE RIGHT REAR DOOR (DECEMBER 2005). I HAVE BROUGHT IT TO A FORD DEALERSHIP ( DON JENKINS FORD IN FUQUAY VARINA, NC) FOR BOTH FIXES, AND THE SERVICE WRITER ACKNOWLEDGED THE PROBLEM IMMEDIATELY SAYING THAT THEY HAVE SEEN THIS/FIXED THIS ON NUMEROUS FORD EXPLORERS BEFORE. THIS INDICATES TO ME THAT THIS IS A KNOWN AND REPEATING PROBLEM TO FORD. BESIDES COSTING ME $500 TO FIX BOTH DOOR LATCH MECHANISMS, MY GREATEST CONCERN IS THAT THIS IS A SAFETY DEFECT - MY CHILDREN ARE NOT ABLE TO GET OUT OF THE VEHICLE, AND NO ONE CAN OPEN THE DOOR FROM THE OUTSIDE EITHER IN THE CASE OF AN EMERGENCY. *JB

• 12/22/2005· TIRES

  DT: THE CONTACT STATED THE SPARE TIRE WAS MOUNTED UNDER THE VEHICLE WITH A CABLE, AND THE TIRE FELL OFF. HE WENT TO A MECHANIC FOR AN OIL CHANGE AND NOTICED THE SPARE TIRE WAS MISSING, AND THE CABLE WAS FRAYED, THE CONTACT WAS UNSURE OF WHEN THIS OCCURRED. THE DEALERSHIP WAS CONTACTED, AND THEY HAVE NOT GOTTEN BACK IN TOUCH WITH THE CONTACT. *AK

• 12/22/2004· STRUCTURE

  DETAILS: THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTION OF THE PASSENGER-SIDE AIRBAG. THE EXTENDED WARRANTY DOES NOT COVER THE DASH, FORD WILL NOT COVER THE FULL COST OF THE REPLACEMENT ($1200). THE DASH ON A 4 YEAR CAR SHOULD NOT WARP SO BADLY IT LOOKS LIKE A PRINGLES CHIP. THIS IS A DESIGN FLAW WITH POTENTIAL SAFETY CONCERNS, AND SHOULD BE SUBJECT TO A RECALL. *JB

• 12/22/2003· POWER TRAIN

  INDEPENDENT SHOP REPLACED TWICE THE AUTOMATIC TRANSMISSION. DEALER NOTIFIED. *AK

• 12/21/2011· POWER TRAIN

  TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP ABNORMALLY ONCE IN THIRD GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VALVE BODY SEPARATOR PLATE NEEDED TO BE REPLACED. THE FAILURE AND THE CURRENT MILEAGE WAS 115,000.

• 12/21/2004· AIR BAGSCrash

  CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END CRASH AT 10 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS NOTIFIED BY CONSUMER. *AK

• 12/21/2004· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,LATCHES/LOCKS/LINKAGES,SEATS

  FOR APPROXIMATELY TWO WEEKS PRIOR TO DECEMBER 5TH, 2004, THE HEAT ELEMENT IN MY 2000 FORD EXPLORER DRIVER SEAT WOULD BECOME PAINFULLY HOT UNDER THE LEFT LEG NEAR THE TORSO TO THE POINT WHERE IT NEEDED TO BE MANUALLY TURNED OFF EACH TIME. IT WAS TURNED OFF AS IT BECAME PAINFUL, AND WE WERE CONCERNED WE WOULD BECOME BURNED AND WOULD THE SEAT CATCH ON FIRE. MY OTHER CONCERN FOR THIS IS SOMEONE, SUCH AS A DIABETIC, WITH NEUROPATHY WOULDN'T FEEL THE INTENSITY OF THE HEAT AND BECOME BURNED. 2) APPROX 2 WEEKS AFTER THE INITIAL EVENT THE SEAT LIGHT WILL COME ON BUT NO HEAT IS PRODUCED. WHY DID IT TAKE 2 WEEKS FOR THE ELEMENT (ASSUMED) TO BURN OUT? 3) THE CAR IS SCHEDULED TO GO TO AN INDEPENDANT MECHANIC AS I DO NOT TRUST FORD TO DO THE RIGHT THING. THE DEALER IS NOT CONCERNED THAT MY DRIVER AIRBAG LIGHT GOES ON AND OFF AT WILL FOR DAYS OR WEEKS AT A TIME. THEY RECALLED THE 98 AND 99 MODELS FOR A TENSIONER PULLEY PROBLEM AND ISSUED A SERVICE BULLETIN FOR THE '00 BUT THE DEALER WANTS TO CHARGE $500 FOR THE REPAIR......MOST DEFECTS I TOOK IN FOR WARRANTY REPAIR REMAIN UNFIXED, (MOSTLY ELECTRICAL IN NATURE) INCLUDING A REAR WIPER THAT RARELY GOES ON, RADIO STATIONS AND CLOCK DISPLAY THAT OCCASIONALLY CAN BE SEEN AND A REAR PASSENGER DOOR HANDLE THAT AFTER 5 ATTEMPTS (FORD WENT AGAINST THEIR ENGINEER RECOMMENDATIONS TO DO A RECALL) WILL UNLOCK WITH POWER LOCK BUT THE UNSUSPECTING OR IN A HURRY WILL JUST ABOUT RIP A HAND OFF TO GET IT OPEN.*AK

• 12/21/2001· VEHICLE SPEED CONTROL

  WHILE TRAVELING RPMS WENT WAY UP TO NUMBER SIX. APPLIED BRAKES AND VEHICLE WAS STILL GOING. SHE COULD STOP ITBY TURNING VEHICLE OFF. DEALERSHIP WAS AWARE OF PROBLEM.*AK

• 12/19/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL SWITCH AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER DEACTIVATED THE CRUISE CONTROL SWITCH AND INFORMED HIM THAT THE PARTS WOULD BE AVAILABLE IN DECEMBER OF 2007. HE CALLED THE DEALER AGAIN IN DECEMBER AND THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAS FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 73,000.

• 12/19/2007· SERVICE BRAKES, HYDRAULIC

  THE BOLT TO BRAKE CALIPER ON THE FRONT PASSENGER SIDE FELL OUT, CAUSING THE CALIPER TO FALL OUT AND THE WHEEL LOCK UP. IF I HADN'T HAVE BEEN AT A LOW SPEED IT COULD HAVE BEEN DISASTROUS FOR ME, MY ONE YEAR OLD AND OTHER PEOPLE. *TR

• 12/19/2000· TIRES

  WHILE TRAVELING ON THE FREEWAY, I NOTICED A SLIGHT VIBRATION. A SHORT TIME LATER, I FELT THE VIBRATION AGAIN AND THE TIRE BLEW. I WAS TRAVELING AT 60MPH. FORTUNATELY, NO ONE WAS INJURED. I CONTACTED FORD ROADSIDE ASSISTANCE AND THEY CAME TO EXCHANGE THE TIRE WITH THE SPARE. I THEN DROVE THE VEHICLE TO A FORD DEALER NEAR WHERE I WORK (MAGIC FORD, VALENCIA, CA). I REQUESTED THAT ALL FIVE TIRES BE REPLACED ALONG WITH THE RIM ON WHICH THE TIRE BLEW. IT WAS DAMAGED BEYOND REPAIR. I HAVE RECEIVED A BILL FOR $1,020.00 FROM MAGIC FORD, AND DO NOT FEEL THAT I SHOULD BE OBLIGATED TO HAVE TO PAY. ALTHOUGH THE EXACT MODEL OF TIRE IS NOT ON THE RECALL LIST, IT IS OBVIOUS THAT THIS IS CLEARLY A MANUFACTURER'S DEFECT. I AM IN POSSESSION OF THE TIRE AND ALL SURROUNDING PAPERWORK. *AK (DOT NUMBER: VNCU1PX080 TIRESIZE: P255/70R16)

• 12/19/2000· POWER TRAIN

  ON 5 NOVEMBER I WAS DRIVING TO CHURCH AND DECIDED TO STOP THE CAR BY THE SIDE OF THE ROAD, TAKE OFF MY JACKET AND PLACE IT ON THE BACK SEAT. I BELIEVE I PUT THE GEAR INTO PARK, LEFT THE ENGINE RUNNING, AND GOT OUT. THE NEXT THING I KNEW THE CAR WAS DRIVING AWAY, UNMANNED. IT WENT OFF THE ROAD, THEN RECROSSED THE ROAD, AND FINALLY ENDED UP IN SOME TREES. I WAS MODERATELY INJURED WHEN I FELL TRYING TO OPEN THE DOOR OF THE ROLLING CAR. HAS THIS HAPPENED TO OTHER PEOPLE? *AK

• 12/18/2017· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  THE VEHICLE IS SUBJECT TO SUDDEN UNEXPLAINED ACCELERATION WHILE BOTH IN MOTION AND STATIONARY.

• 12/18/2000· TIRES

  BLOWOUT ON INSIDE OF TIRE. FIRESTONE REPRESENTATIVE SUGGESTED A PUNCTURE TO TIRE, BUT I DIDN'T HIT ANYTHING. VEHICLE BECAME UNSTABLE ON CURVES FOR SEVERAL MILES BEFORE THE BLOWOUT OCCURRED. FIRESTONE REP OFFERED A PRO RATED REPLACEMENT TIRE. *AK (DOT NUMBER: W2HL1PY379 TIRESIZE: P235/75R15)

• 12/16/2000· UNKNOWN OR OTHER

  BOUGHT CAR NEW 1/2000. 5/2000 NOTICED SIDEWALLS TURNING BROWN AND VERY BAD HANDLING ON ROAD BUMPS. SHORTLY THEREAFTER NOTICED THAT ON DIRT ROADS (NORMAL COUNTRY ROAD DRIVING, NOT OFF-ROAD) CAR TENDED TO SLIDE OUT ON CORNERS, AND JERK TO SIDE IF BUMP NOT SYMMETRICAL. BROUGHT TO FORD'S ATTENTION, TOLD THEM I THOUGHT THE SUSPENSION WAS INCOMPETENT. WHEN THE RECALL WAS ANNOUNCED, BOUGHT MICHELIN TIRES. THEY HAVE NOT TURNED BROWN, AND THE SAFETY/HANDLING WAS IMMENSELY IMPROVED. SOMETHING IS WRONG WITH THE FIRESTONE TIRES, WHICH I STILL HAVE, AND THE EXPLORER SUSPENSION. (DOT NUMBER: VDCU 1PX TIRESIZE: 255/70R16)

• 12/15/2008· ENGINE AND ENGINE COOLING,POWER TRAIN

  AT 166,000 HEAD GASKET BLEW PLUS THERE WERE OTHER ENGINE PROBLEMS. REPLACED WITH ANOTHER ENGINE. NOW TRANSMISSION IS GOING OUT. IT WILL GO INTO REVERSE FINE BUT WILL GO INTO DRIVE WITH PROBLEMS. IF VEHICLE IS COLD IT WILL GO INTO DRIVE FASTER THAN WHEN IT IS WARMED UP. AT WARM TEMP IT MAY TAKE SEVERAL TRIES OF SHIFTING FROM PARK BACK TO DRIVE OR WAITING SEVERAL MINUTES FOR IT TO DROP INTO DRIVE AFTER SHIFTING OUT OF PARK. HAVE ONLY OWNED THIS VEHICLE LESS THAN 2 YEARS. *TR

• 12/14/2010· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN SHE ENGAGED THE HEADLIGHT SWITCH TO SHUT OFF THE HEADLIGHTS. THE KNOB HAD BECOME ABNORMALLY HOT AND FELL TO THE FLOOR WHEN ENGAGED. SHE THEN OBSERVED A CHEMICAL COMING FROM THE KNOB CASING AND BLACK SMOKE BEGAN EMITTING FROM UNDER THE DASHBOARD NEAR THE STEERING COLUMN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED NEAR A GASOLINE FUEL LINE AND THE VEHICLE THEN EXPLODED. THE STEREO WAS BLOWN OUT INTO THE STREET AND GLASS EXPLODED IN SEVERAL DIFFERENT DIRECTIONS. A SECOND VEHICLE THAT WAS PARKED NEARBY WAS ALSO DAMAGED. THE FIRE DEPARTMENT WAS CALLED AND A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURED WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

• 12/14/2010· POWER TRAIN

  TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE GEAR SELECTOR WOULD NOT SHIFT INTO THE PARK POSITION. THE GEAR WAS SHIFTED INTO NEUTRAL TO ALLOW THE VEHICLE TO REMAIN STATIONARY AND THE ENGINE WAS TURNED OFF. THE CONTACT POSITIONED BRICKS IN FRONT OF EACH TIRE TO PREVENT THE VEHICLE FROM ROLLING. THE FAILURE WAS A CONTINUOUS OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER AND INDEPENDENT MECHANIC WHERE THEY INFORMED THAT THE FAILURE WAS RELATED TO THE GEAR SHIFTER CABLE. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING DISCONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 120. THE VIN WAS UNAVAILABLE.

• 12/14/2007· VISIBILITY

  THE REAR WINDOW SHATTERED SPONTANEOUSLY WHILE THE CAR WAS PARKED IN A LOCKED GARAGE. *TR

• 12/14/2004· ENGINE AND ENGINE COOLINGFire

  THIS IS A 2000 FORD EXPEDITION. LAST YEAR THERE WAS A FIRE STRARTED BY A RELAY FAILURE IN THE ENGINE COMPARTMENT. THIS REPAIR WAS $2300.00, $435.00 WAS NOT COVERED BY THE EXTENDED WARRANTY WE PURCHASED. IN THE PAST MONTH I HAVE NOTICED PAINT FAILURE LEADING TO RUST ON THE ROOF, AND LAST FRIDAY THE ENGINE FAILED WHILE MY WIFE WAS DRIVING. CATASTROPHIC FAILURE. FORD SAYS WE NEED A NEW ENGINE WHICH WILL COST $5,500.00. THE ENGINE HAS 71,000 MILES ON IT THE EXTENDED WARRANTY RAN OUT AT 65,000. WHEN THE ENGINE FAILED, IT EFFECT THE BREAKING AND POWER STEERING. THIS IS A SERIOUS PROBLEM WITH THE VEHICLE AND FORD NEEDS TO RECALL THESE VEHICLES.*AK

• 12/14/2001· SUSPENSION

  VEHICLE WAS MAKING A SQUEALING NOISE. WHEN TURNING VEHICLE NOISE WOULD GET LOUDER. CONTACTED DEALER,AND DEALER STATED IT WAS UPPER CONTROL ARM. CONTACTED FORD, AND FORD DECIDED TO LEAVE IT AS AN OPEN CASE.*AK THE BALL JOINT AND UPPER CONTROL ARM ON THE DRIVER SIDE IS WHAT FAILED. *JB

• 12/14/2000· SEAT BELTS

  ON NOVEMBER 1, 2000 CONSUMER TOOK VEHICLE TO DEALERSHIP TO HAVE A MANUFACTURER'S RECALL CORRECTED FOR SEAT BELT BUCKLES NOT FASTENING. ON DECEMBER 13, 2000 CONSUMER WAS COMING OFF A ROAD, STARTED SLIDING AND ROLLING OVER, BUT PASSENGER'S SIDE AND DRIVER'S SIDE SEATBELTS DIDN'T CATCH. *AK

• 12/14/2000· STEERING

  THIS IS A 4 WHEEL DRIVE VEHICLE; WHILE MAKING A LEFT TURN WITH CAR IN 4- WHEEL DRIVE, VEHICLE WAS HANDLED INPROPERLY, AND IT WAS EXTREMELY HARD TO TURN WHEEL BACK TO STRAIGHT POSITION. CONSUMER ALMOST HIT ANOTHER CAR. TOOK TO DEALER, AND DEALER AGREED TO STEERING PROBLEM. *AK

• 12/14/1999· VEHICLE SPEED CONTROL

  WHILE PULLING AWAY FROM A STOP VEHICLE WAS SPEEDING OUT OF CONTROL. AFTER GAINING CONTROL THE BACK WHEELS LOCKED UP, CAUSING VEHICLE TO SPEED OUT OF CONTROL. PLEASE PROVIDE FURTHER INFORMATON.*AK

• 12/13/2011· ENGINE AND ENGINE COOLINGFire

  THIS IS TO REPORT A FIRE IN A 2000 FORD EXPLORER: ON FRIDAY, 25 NOV 11, 5 ADULTS (MY HUSBAND, 2 SONS, DAUGHTER-IN LAW, AND MYSELF) AND 2 DOGS, LEFT BETHLEHEM PA FOR OUR FAMILY CHRISTMAS TRIP IN OUR 2000 FORD EXPLORER, PULLING A UTILITY TRAILER. THE INTENT OF THE TRIP WAS TO START AT A CHRISTMAS TREE FARM, CUT DOWN 3 CHRISTMAS TREES, HAUL THEM IN THE TRAILER AND CONTINUE WITH SEVERAL OTHER CHRISTMAS RELATED TRADITIONAL STOPS. MY HUSBAND, DROVE APPROXIMATELY 45 MINUTES NORTH TO BISSELS CHRISTMAS TREE HILL IN LEHIGHTON, PA. HE DID NOT USE CRUISE CONTROL BECAUSE WE WERE PULLING THE TRAILER. THE TRIP WAS FINE WITH ABSOLUTELY NO INDICATIONS THAT ANYTHING WAS WRONG WITH THE VEHICLE. IT ALSO HAD NOT HAD ANY SERVICE DONE TO IT RECENTLY (A QUESTION FREQUENTLY ASKED TO US). HE PARKED THE VEHICLE ALONG AN EMBANKMENT AT THE TREE FARM AND WE ALL WERE IN VARIOUS STAGES OF GETTING OUT OF THE CAR WITH THE DOGS WHEN SOMEONE NEARBY YELLED TO US THAT OUR CAR WAS ON FIRE. SHE REPEATED IT AS WE LOOKED TO SEE WHO SHE WAS ADDRESSING. WE LOOKED AT OUR CAR AND SAW THAT UNDER IT, FIRE BALLS WERE HITTING THE GROUND FROM WHAT APPEARED TO BE THE CENTER OF THE ENGINE. MY HUSBAND ATTEMPTED TO OPEN THE HOOD AND SMOKE WAS IMMEDIATELY POURING OUT OF THE ENGINE. WE ALL QUICKLY GOT AWAY FROM THE VEHICLE. MY ONE SON IMMEDIATELY CALLED 911 AND MY OTHER SON RAN NEARBY TO TRY AND FIND A FIRE EXTINGUISHER. THE SMOKE QUICKLY TURNED INTO A FULL BLOWN FIRE. THE COMPLETE FRONT OF THE VEHICLE, ALONG WITH THE EMBANKMENT NEARBY, WAS ABLAZE. THE MAHONING VALLEY POLICE CAME, THEN THE FIRE CAPTAINS, THEN 2 FULL FIRE TRUCKS FROM LEHIGHTON AND MAHONING VALLEY FIRE DEPARTMENTS. THEY QUICKLY EXTINGUISHED EVERYTHING, ALONG WITH THE VEHICLE WE LOST MY PURSE, JACKETS, AND OTHER MISCELLANEOUS VALUABLES THAT WERE ON THE FLOOR OF THE FRONT SEAT AND IN THE GLOVE COMPARTMENT. *TR

• 12/13/2007· STEERINGCrash

  MY WIFE WAS DRIVING MY DAUGHTERS 2000 FORD EXPLORER ON TEXAS 183 IN AUSTIN TEXAS WHEN THE STEERING WHEEL BECOME VERY ERRATIC AND TURNED TO THE LEFT OVER TWO LANES INTO THE CENTER CONCRETE BARRIER. SHE HAD NO CONTROL OVER THE STEERING TO STRAIGHTEN THE VEHICLE. IT SEEMED THE VEHICLE ANTI-SKID COMPUTER TOOK CONTROL OF THE WHEELS. *TR

• 12/13/2006· ENGINE AND ENGINE COOLING

  DT*: THE CONTACT STATED THE ENGINE RATTLED AND THE VEHICLE NEEDED THE ENGINE BOLTS TIGHTENED TO RESOLVE THE ISSUE. THE VEHICLE HAD BEEN TO A PRIVATE MECHANIC BUT NOT A SERVICE DEALER.

• 12/12/2005· POWER TRAINCrash

  REAR PASSENGER TIRE SNAPPED OFF IN AUGUST OF 2005, REAR DRIVERS SIDE TIRE SNAPPED OFF IN DECEMBER 2005. *NM

• 12/12/2005· ELECTRICAL SYSTEM

  DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 00V072000 CONCERNING THE ELECTRICAL SYSTEM. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 1/11/2006 - THE WINDSHIELD WIPERS STOPPED WORKING DURING A SNOW STORM. THE DEALER INSTALLED A NEW GEM MODULE. THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUFACTURER. *NM

• 12/12/2003· VISIBILITY

  CONSUMER STATED THAT WINDSHIELD WIPERS WOULD NOT STOP AT THE RESTING PLACE. CONSUMER TOOK VEHICLE VEHICLE TO AN INDEPENDENT MECHANIC, AND WAS TOLD THAT HE NEEDED A GM MOTOR. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT HIS VEHICLE WAS NOT ON RECALL.*AK

• 12/12/2001· ENGINE AND ENGINE COOLING

  VEHICLE STALLED AT ANY SPEED, MOSTLY ON LONG TRIPS. VEHICLE TAKEN TO DEALER NUMEROUS TIMES, COULD NOT FIND A PROBLEM. ONCE WARRANTY HAD EXPIRED DEALER REPLACED A VALVE, AND VEHICLE HAS NOT STALLED SINCE.*AK

• 12/10/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 2000 FORD EXPLORER. IN AUGUST OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). HE CALLED THE DEALER EVERY MONTH SINCE RECEIVING THE NOTICE AND THE PARTS ARE STILL UNAVAILABLE. THE DEALER INFORMED HIM IN SEPTEMBER THAT THE PARTS WOULD BE AVAILABLE; HOWEVER, THEY STILL HAD NOT ARRIVED. THE FORD RECALL NUMBER WAS 05S28. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 103,000. UPDATED 03-05-08 *BF