crashtest

2000 / Ford

2000 Ford Crown Victoria

Safety ratings

2000 Ford Crown Victoria 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 4★Side, rear passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (10)

  • SEAT BELTS:FRONT:RETRACTORCampaign 00V083000 · 20/03/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.

    Risk: IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

    Fix: DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.

  • EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZERCampaign 00V200000 · 18/07/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

    Risk: IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

    Fix: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

  • VISIBILITY:WINDSHIELD WIPER/WASHERCampaign 00V138000 · 17/05/2000

    VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).

    Risk: THIS CONDITION COULD RESULT IN INOPERATIVE WIPERS WITH NO ADVANCE WARNING.

    Fix: DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.

  • AIR BAGS:FRONTALCampaign 00V050000 · 17/02/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.

    Risk: A LOOSE MODULE COULD RESULT IN A DELAYED AIR BAG DEPLOYMENT IN THE EVENT OF A VEHICLE CRASH.

    Fix: DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.

  • FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 02I003000 · 15/10/2002

    IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

    Risk: SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

    Fix: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.

  • FUEL SYSTEM, GASOLINECampaign 06E056000 · 13/06/2006

    CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

    Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    Fix: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

  • SEAT BELTS:FRONT:ANCHORAGECampaign 00V157001 · 12/06/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

    Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

    Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

  • SEAT BELTS:FRONT:ANCHORAGECampaign 00V157002 · 12/06/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

    Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

    Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

  • FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLYCampaign 03V472000 · 06/11/2003

    ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

    Risk: IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

    Fix: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

  • STEERINGCampaign 15E082000 · 06/10/2015

    Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

    Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

    Fix: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Owner complaints

137
Complaints
10
Crashes reported
11
Fires reported
10
Injuries
0
Deaths

Most-reported areas

  • ENGINE AND ENGINE COOLING25
  • ELECTRICAL SYSTEM18
  • EXTERIOR LIGHTING14
  • VEHICLE SPEED CONTROL13
  • TIRES12
  • FUEL SYSTEM12
  • VISIBILITY11
  • GASOLINE11
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/23/2007· ELECTRICAL SYSTEM

    I WENT TO START MY CAR ONE NIGHT AND THE KEY WOULD NOT FIT IN THE IGNITION. MY COUSIN HAS TRIED WORKING ON IT AND HE CAN'T EVEN GET THE OLD IGNITION SWITCH OUT OF THE CAR TO REPLACE IT WITH A NEW ONE. I HAVE BEEN OUT OF A CAR FOR A WEEK AND AFTER RESEARCHING FOUND THIS IS A COMMON PROBLEM THAT FORD HAS NOT FIXED. I FIND THIS UNACCEPTABLE. *TR

  • 12/22/2004· STRUCTURE

    DETAILS: THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTION OF THE PASSENGER-SIDE AIRBAG. THE EXTENDED WARRANTY DOES NOT COVER THE DASH, FORD WILL NOT COVER THE FULL COST OF THE REPLACEMENT ($1200). THE DASH ON A 4 YEAR CAR SHOULD NOT WARP SO BADLY IT LOOKS LIKE A PRINGLES CHIP. THIS IS A DESIGN FLAW WITH POTENTIAL SAFETY CONCERNS, AND SHOULD BE SUBJECT TO A RECALL. *JB

  • 12/22/2000· EXTERIOR LIGHTING

    TURN SIGNALS (LEFT OR RIGHT) FLASH VERY FAST IF FAN BLOWER MOTOR IS ON THE 2 FASTEST SETTING. DEALERSHIP VERIFIED THE PROBLEM, BUT DOESN'T HAVE ANY IDEA HOW TO FIX IT! I WAS TOLD, I GUESS WE'RE GOING TO HAVE TO TEAR APART YOUR DASHBOARD. *AK

  • 12/22/2000· VISIBILITY

    DRIVER'S SIDE "ONE TOUCH" AUTO DOWN POWER WINDOW FEATURE DOES NOT FUNCTION WHEN THE OUTSIDE TEMP.ERATURE IS BELOW 40 DEGRESS. DEALERSHIP HAS VERIFIED THE PROBLEM AND THEY HAVE INSTALLED MANY PARTS INSIDE L.F. DOOR. ALL TO NO AVAILABLE. THEY ARE STILL TRYING.*AK

  • 12/21/2005· EQUIPMENT

    MY COMPLAINT IS IN REGARDS TO MY EMPLOYER. I AM A POLICE OFFICER AND I THINK THE VEHICLES WE ARE USING ARE BEING MADE UNSAFE BY THE ADDITION OF EXTRA EQUIPMENT. THE DEPT. HAS ADDED COMPUTERS, SHOTGUNS THAT ARE MOUNTED OVERHEAD AND CAUSING OFFICERS TO HIT THERE HEADS, NOT TO MENTION WHAT MIGHT HAPPEN IF ONE IS INVOLVED IN AN ACCIDENT. THEY HAVE ALSO SHUT OFF ARE AIR BAGS, BECAUSE THE COMPUTERS ARE SIDE MOUNTED AND ARE NOT AIR BAG COMPATABLE. THEY HAVE ALSO INSTALLED VIDEO CAMERAS AND RADAR UNITS THAT HANG FROM REARVIEW MIRRORS. THESE MOUNTS ARE NOT SECURE AND OFTEN FALL OFF. I HAVE COMPLAINED TO MY BOSSES AND UNION REPS. NO ONE CARES, IN FACT I WAS TOLD "THE DEPT. DOES NOT TAYLOR MAKE POLICE CARS." SEVERAL OFFICERS HAVE ALREADY HURT THEMSELVES ON THESE EXTRAS. I JUST WANT A SAFE VEHICLE.I DO NOT NO WHO ELSE TO TURN TO. I HAVE ALSO LODGED A COMPLAINT WITH OSHA. PLEASE ADVISE. *NM

  • 12/18/2024· TIRES

    Purchased 2 Cooper Endeavor tires July 2022 from a highly popular national retailer, 225/60-R16. The tires were installed professionally by a Ford Dealership. The first of the 2 tires developed a hazardous outer sidewall "egg" within a few weeks of installation (under 1k mi). Having no visible or known damage it was reluctantly replaced by the tire retailer under their provided Road Hazard warranty. Rolling forward to present, following documented tire rotation schedule and documented monthly tire pressure checks, the 2nd Cooper Endeavor "60k mi marketed tire" developed a hazardous outer sidewall egg 29 mo later with only 21.6k mi. driven. The new tire tread depth was 10.5/32 in. and remaining tread depth is 7/32 in. at it's greatest wear area. This 2nd sidewall egg tire was removed by a reputable tire dealership and inspected showing no visible damage to the inner or outer sidewall, tire tread or the rim bead.

  • 12/14/2004· ENGINE AND ENGINE COOLINGFire

    THIS IS A 2000 FORD EXPEDITION. LAST YEAR THERE WAS A FIRE STRARTED BY A RELAY FAILURE IN THE ENGINE COMPARTMENT. THIS REPAIR WAS $2300.00, $435.00 WAS NOT COVERED BY THE EXTENDED WARRANTY WE PURCHASED. IN THE PAST MONTH I HAVE NOTICED PAINT FAILURE LEADING TO RUST ON THE ROOF, AND LAST FRIDAY THE ENGINE FAILED WHILE MY WIFE WAS DRIVING. CATASTROPHIC FAILURE. FORD SAYS WE NEED A NEW ENGINE WHICH WILL COST $5,500.00. THE ENGINE HAS 71,000 MILES ON IT THE EXTENDED WARRANTY RAN OUT AT 65,000. WHEN THE ENGINE FAILED, IT EFFECT THE BREAKING AND POWER STEERING. THIS IS A SERIOUS PROBLEM WITH THE VEHICLE AND FORD NEEDS TO RECALL THESE VEHICLES.*AK

  • 12/07/2005· VISIBILITY,STRUCTURE

    BATTERY KEPT DRAINING AND THE IGNITION CHIMED WITH KEY REMOVED. HEATER BLOWER RAN AFTER IGNITION WAS TURNED OFF AND TOUCH KEY PADS STUCK CAUSING LIGHTS TO STAY ON. ALL OF THESE SYMPTOMS WERE ATTRIBUTED TO A WATER LEAK IN THE WINDSHIELD WHICH LEAKED INTO A ELECTRICAL CONNECTION BLOCK BEHIND DRIVER'S SIDE DASHBOARD CAUSING A SHORT CIRCUIT. THE ELECTRICAL BLOCK MELTED AND CAUSED DAMAGE TO BLOCK AND WIRING AND WAS SUBSEQUENTLY REPLACED. WINDSHIELD WAS REMOVED AND RESEALED TO PREVENT RECURRENCE OF LEAK. *JB

  • 12/04/2012· STEERING,SUSPENSION

    MY WIFE WAS ON HER WAY HOME FROM WORK AND SHE CALLED ME SAYING THAT SOMETHING WAS WRONG WITH THE CAR. SHE SAID IT WAS SWAYING BACK AND FORTH ON THE HIGHWAY AND WAS VERY DIFFICULT TO DRIVE. SHE MADE IT HOME AND PULLED INTO THE DRIVE WAY. WHEN SHE TURNED THE STEERING WHEEL STRAIT THE FRONT DRIVER SIDE OF THE CAR HIT THE GROUND. WHEN I GOT HOME I LOOKED AT IT AND SEEN THAT THE LOWER BALL JOINT HAD COME OUT OF THE SOCKET. I LOOKED UP MY VEHICLE ONLINE AND SEEN THAT I WASN'T THE ONLY ONE WITH THIS PROBLEM. UPON FURTHER INSPECTION OF MY CAR I NOTICED THERE IS NO GREASE PORT TO DO REGULAR GREASING OF THE PARTS. AS I LOOKED CLOSER TO THE SOCKET I SEEN THAT THE SOCKET WAS COMPLETELY DRY. NO GREASE AT ALL IN THE JOINTS. AS I INSPECTED THE PASSENGER SIDE LOWER BALL JOINT I NOTICED THAT IS VERY CLOSE TO FAILURE ALSO. I BOUGHT A NEW LOWER CONTROL ARM HOPING IT WOULD HAVE A GREASE PORT AND SURE ENOUGH IT DOESN'T. THERE IS NO WAY TO DO REGULAR MAINTENANCE ON THE JOINTS. SO THIS PART WILL HAVE TO BE REPLACED OVER AND OVER. AND IT IS NOT CHEAP. *TR

  • 12/01/2006· ENGINE AND ENGINE COOLING

    DT*: THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE HESITATED AND SPUTTERED BADLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THERE WAS A CRACK IN THE MANIFOLD, AND THAT THE NUMBER 4 HEATER COIL HAD FAILED.

  • 11/30/2007· TIRES

    THE TREAD ON A TIRE FAILED FOR THE SECOND TIME. THE TREAD PEELED OFF AND CAUSED DAMAGE TO MY BUMPER, AIR CONDITIONER, WASHING FLUID RESVERVOIR, SPARE TIRE AND HEADLIGHT/FOGLIGHTS ON PASSENGER SIDE OF VEHICLE. *TR

  • 11/26/2002· FUEL SYSTEM, GASOLINE,STRUCTURECrashFire

    NHTSA#15402-02-I-003-000 FUEL TANK POLICE VEHICLES: SOME HIGH-SPEED REAR IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRE IN CPVI-VEHICLES. SHIELD DESIGNED WILL BE INSTALLED AT NOST: CONSUMER CALLED MANUFACTURER TO OBTAIN THE SHIELD PROTECTOR, BUT IT WILL COST MONEY. TS *TT. *AK

  • 11/17/2005· UNKNOWN OR OTHER

    2000 FORD CONTOUR SPORT SE. DASHBOARD HAS WARPED TO THE POINT WHERE IT IS INTERFERING WITH THE WINDSHIELD DEFROSTING PROCESS. THE WARPING CAUSES PART OF THE DASHBOARD TO PRESS UP AGAINST THE WINDSHIELD TRAPPING WARM AIR UNDERNEATH AND NOT ALLOWING WARM AIR TO REACH THE WINDSHIELD DRIVER VIEWING AREA. THIS IS A VERY DANGEROUS CONDITION. VEHICLE HAS APPROXIMATELY 76,000 MILES. PROBLEM BEGAN AT ABOUT 50,000 MILES. *JB

  • 11/17/2004· VEHICLE SPEED CONTROL

    VEHICLE SURGED WHILE BEING PARKED IN THE GARAGE AND AGAIN IN A PARKING LOT. THE RPM GAUGE WENT BEYOND NORMAL RAMIFICATION. AFTER CONTACT WAS MADE WITH THE MANUFACTURER THEY AGREED TO INSPECT THE VEHICLE SINCE IT WAS A CONTINUOUS PROBLEM. *AK PROBLEM CAN NOT BE DETECTED. *TC

  • 11/16/2009· ENGINE AND ENGINE COOLING

    ON 15 NOV 2009, MY CAR STARTED SPITTING AND SPUTTERING, I THOUGHT IT WAS BAD GASOLINE. ON 16 NOV 2009, I HAD MY CAR CHECKED BY MY GARAGE, WAS TOLD THAT #5 SPARK PLUG AND COIL WAS BAD DUE TO LEAKING COOLANT AT MY INTAKE MANIFOLD. AFTER CONTACTING MY LOCAL FORD DEALER THINKING I COULD JUST BUY A PART VS. A WHOLE MANIFOLD (LIKE I WAS TOLD I NEEDED), I LEARNED THAT THERE HAD BEEN A RECALL FOR THIS PROBLEM AND REPAIRS WERE COVERED BY FORD FOR ONLY 7 YEARS OF AUTO'S LIFE. WELL NATURALLY, MY CAR IS 9 YRS OLD NOW AND I'M FACING A $1100.00 REPAIR BILL. I WAS TOLD THE MANIFOLD COULD RUPTURE AT ANY TIME LEAVING ME AND MY 2 YR OLD GRANDSON STRANDED AT ANY TIME. I FEEL LIKE FORD IS HOLDING ME HOSTAGE. WITH THE SPITTING AND SPUTTERING THE CAR WAS DOING, WE COULD HAVE BEEN IN A SERIOUS ACCIDENT. I HAVE ALWAYS DRIVEN FORD/MERCURY PRODUCTS, BUT I'M NOT IMPRESSED WITH WHAT'S JUST HAPPENED. I DON'T WANT TO BE "FOUND ON ROAD DEAD" (FORD).

  • 11/16/2000· SUSPENSION,ENGINE AND ENGINE COOLING

    VEHICLE EXPERINCING PROBLEM WITH EXCESSIVE USAGES OF OIL. REPLACED A QUART OF OIL EVERY 800 MILES. DEALER / MANUFACTURER NOTIFIED, AND INFORMED THAT WAS NORMAL. *AK THE DRIVER LINE IS ALSO OUT OF BALANCE. *YH

  • 11/12/2005· STRUCTURE

    DURING A RAINY DAY I FOUND WATER LEAKING INTO MY EXPEDITION THROUGH THE SUNROOF AND THE TRIM AROUND THE WINDSHIELD. THE NEXT DAY THE CAR WOULD NOT START AS THE THEFT LIGHT WAS BLINKING. WHEN WE WOULD GET IT STARTED AND THEN ONCE IT WAS TURNED OFF, THE HEAT/AIR WOULD CONTINUE TO RUN. ALSO, THE ODOMETER NUMBERS WOULD BLINK. WE IMMEDIATELY TOOK TO THE DEALER AND WAS TOLD BOTH THE SUNROOF AND WINDSHIELD WERE LEAKING AND THE GEM MODULE AND FUSE BOX WERE DESTROYED. THE REPAIRS WERE MADE INCLUDING A NEW WINDSHIELD FOR A TOTAL OF APPROXIMATELY $1200. *JB

  • 11/04/1999· SERVICE BRAKES, HYDRAULIC

    WHEN THE BRAKES ARE APPLIED THE TRUCK PULLS FAR TO THE LEFT. *AK

  • 11/03/2007· ELECTRICAL SYSTEMFire

    MY 2000 FORD EXPEDITION CAUGHT FIRE WHILE IT WAS PARKED AND BURNED UNTIL IT WAS TOTALED. THERE WAS ALSO DAMAGE DONE TO MY HOUSE. MY FAMILY ALSO SUFFERED FROM MENTAL TRAUMA. *TR

  • 10/28/2003· POWER TRAINCrash

    CAR WAS PUT IN PARK AND AFTER ABOUT 8 MINUTES, SLIPPED INTO GEAR AND MOVED FORWARD.*AK

  • 10/14/2013· SUSPENSION

    THE RIGHT REAR (PASSENGER SIDE) OF THE VEHICLE BODY CONTINUES TO RAISE UP HIGHER THAN THE LEFT SIDE. IT IS NOW ABOUT 5 INCHES HIGHER. HAVE NOTICED THIS ON OTHER CROWN VIC CARS IN METRO AREA. SUSPECT A WEAK OR BROKEN SPRING. *TR

  • 10/10/2017· EXTERIOR LIGHTING

    BROUGHT USED JULY 26,2017 FIRST TIME DRIVING AT NIGHT HEADLIGHTS FLASH OFF AND ON THEN GO OUT COMPLETELY WHILE DRIVING ON A MAIN HIGHWAY.FORD HAS PROBLEM WITH LIGHT MODULE TRIED GETTING VKP-31F32-Z01 RELAYS BUT MY RESEARCH FOUND DISCONTINUED 2009 I'M SCREWED BY FORD & RELAY MANUFACTURE.MAY NOT BE IN YOUR DATA BASE BUT IT'S STILL A SAFETY HAZARD & PREVIOUS OWNER SHOULD HAD THIS RESOLVED.

  • 10/10/2003· FUEL SYSTEM, OTHER

    CAR STALLS, OR HAS SUDDEN LOSS OF POWER WHEN FUEL DROPS BELOW 1/4 TANK. ALMOST HIT BY A SEMI TODAY. *LA

  • 10/08/2010· SUSPENSION,STRUCTURE

    TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE EXHIBITED A LOUD BANG. THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION HE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS SLANTED INWARD TOWARD THE VEHICLE. IN ADDITION, THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 146,013.

  • 10/08/2000· EQUIPMENT

    TIRES LOAD LABEL WAS NOT INSTALLED ON THE VEHICLE, MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

  • 10/05/2009· ENGINE AND ENGINE COOLING

    SPARK PLUG BLEW OUT OF THE ENGINE DUE TO WEAK THREADING IN THE CYLINDER HEAD. *TR

  • 10/01/2002· ENGINE AND ENGINE COOLING

    THE VEHICLE'S ENGINE IS EXPERIENCING PROBLEMS ENGINE, CONSUMER KNOWS THAT THERE IS A RECALL FOR THE SAME YEAR AND MODEL OF HER VEHICLE BUT IS ONLY ON THE POLICE VEHICLES, SHE STATES THAT HER VEHICLE HAS THE SAME TYPE OF ENGINE THAT THE RECALLED ENGINE HAS. CONSUMER HAS CONTACT FORD FOR THIS INFORMATION. NLM *YH

  • 10/01/2001· TIRES

    WHILE DRIVING, CONSUMER EXPERIENCED A FLAT TIRE, VEHICLE WAS TAKEN TO A GARAGE BUT THEY REFUSED TO ASSIT CONSUMER STATING TIRE CONTAINED A BULGE.(GOODYEAR TIRE P225/60R16)*JB

  • 09/22/2006· ENGINE AND ENGINE COOLING

    DT*: THE CONTACT STATED AN INDEPENDENT SERVICE MECHANIC FOUND A MILKY SUBSTANCE IN THE RADIATOR COOLANT RESERVOIR INDICATING A PROBLEM WITH THE INTAKE MANIFOLD. THE ENGINE TEMPERATURE WAS RUNNING HIGH AS WELL. A SERVICE DEALER OFFERED TO CHECK FOR LEAKS, BUT INFORMED THE CONTACT THE WARRANTY HAD EXPIRED.

  • 09/20/2000· ENGINE AND ENGINE COOLING

    OIL IS LEAKING FROM THE CYLINDER HEADS AND FROM THE HEAD GASKETS, FORD REPLACED THE ENGINE WHICH FAILED AGAIN WITHIN 500 MILES, FORD REFUSES TO REPLACE THE ENGINE AGAIN. NLM

  • 09/19/2014· EXTERIOR LIGHTING,ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

  • 09/19/2014· ENGINE

    DEFECTIVE PLASTIC INTAKE MANIFOLD PRONE TO CRACKING AND LEAKING COOLANT. THIS ITEM WAS PREVIOUSLY REPORTED TO NHTSA AND FORD WAS REQUIRED TO PAY FOR REPAIRS ALREADY DONE AND TO EXTEND WARRANTY. I'M TOLD THAT WARRANTY EXPIRED FOR SOMETHING THAT A RECALL SHOULD HAVE TAKEN CARE OF. I'M TOLD THAT COST TO REPAIR IS IN EXCESS OF $1400. CONTACTED DEALER AND FORD ASKING FOR REPLACEMENT OF PART AND I WILL PAY LABOR BUT BOTH DECLINED. *TR

  • 09/18/2000· STEERING

    THE VEHICLE IS EQUIPPED WITH A SPEED SENSATIVE VARIABLE ASSIST POWER STEERING, AS THE VEHICLE SPEED INCREASES THE STEERING MECHANISM TIGHTENS UP AND MAKING IT DIFFICULT TO TURN THE STEERING WHEEL, THIS CAUSES THE DRIVER TO PAY MORE ATTENTION TO THE STEERING. NLM

  • 09/12/2019· VISIBILITY

    TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ORIGINAL WINDSHIELD HAD SOME CRACKS AND CHIPS, SO HE DECIDED TO HAVE THE WINDSHIELD REPLACED. THE CONTACT STATED THAT THE REPLACEMENT WINDSHIELD IMPAIRED HIS VISION WHILE DRIVING BECAUSE HE COULD NOT SEE THE ROAD CLEARLY. THE CONTACT STATED THAT THE WINDSHIELD HAD A FOGGY, HAZY SMOKE SCREEN AND WAS NOT CLEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS PURCHASED; HOWEVER, NO DEFECT WAS NOTICED. THE MECHANIC OFFERED TO REPLACE THE WINDSHIELD, BUT STATED THAT IT WOULD BE NO DIFFERENT THAN THE ONE THAT WAS ORIGINALLY SOLD TO HIM. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THEY WERE FAMILIAR WITH THESE PARTICULAR FUYAO WINDSHIELDS (PRODUCT NUMBER: AS1M848 DOT-459 SOLAR TINT DW1506). THE CONTACT DROVE TO THE DISTRIBUTION WAREHOUSE AND WAS INFORMED THAT THE WINDSHIELDS WERE NOT FACTORY REPLACEMENT WINDSHIELDS, BUT WERE AFTERMARKET WINDSHIELDS. THE FORD MANUFACTURER WAS NOTIFIED AND INFORMED THAT THE CONTACT'S WINDSHIELD WAS NOT A FACTORY AUTHORIZED WINDSHIELD REPLACEMENT. THE CONTACT HAD THE REPLACEMENT WINDSHIELD FOR THREE WEEKS AND HAD VISIBILITY ISSUES EACH TIME WHILE DRIVING. THE FAILURE MILEAGE WAS UNKNOWN.

  • 09/09/2008· ENGINE AND ENGINE COOLING

    2000 FORD CROWN VICTORIA LEAKS COOLANT FROM THE INTAKE MANIFOLD. CONSUMER WANTS TO KNOW WHY THE WARRANTY IS ONLY SEVEN YEARS FOR THIS PART. *NJ

  • 09/08/2005· VISIBILITY

    WATER LEAKING IN TOP RIGHT OF WINDSHIELD, DOWN TO THE DASH. EVIDENTLY IT LEAKED TO THE CONTROL BOX AND SHORTED OUT THE ELECTRICAL SYSTEM. CAUSED CONSIDERABLE DAMAGE. *NM

  • 09/03/2001· SERVICE BRAKES, HYDRAULIC

    BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR. NO BRAKE LIGHT WARNING LIGHT COMING ON. MIN BRAKING POWER. *AK

  • 09/01/2013· STEERING

    I WAS MAKING A RIGHT HAND TURN AT A SLOW SPEED (>10MPH) WHEN THE INTERMEDIATE STEERING SHAFT SEPARATED FROM THE LOWER STEERING SHAFT, RESULTING IN A LOSS OF STEERING. *JS

  • 08/30/2000· SERVICE BRAKES, HYDRAULIC

    BRAKES WERE DEFECTIVE. WHEN APPLYING BRAKES PEDAL WENT ALL THE WAY TO THE FLOOR. DEALERSHIP WAS AWARE OF THE PROBLEM.*AK

  • 08/30/2000· UNKNOWN OR OTHER

    I HAVE BROUGHT THIS VEHICLE IN FOR REPAIR 5/6 TIMES, AND IT STILL ISN'T RIGHT!

  • 08/27/2007· ENGINE AND ENGINE COOLING

    TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP TO HAVE THE BRAKES SERVICED. THE REPAIR SHOP STATED THAT THE VEHICLE HAD A RECALL AND THEY MADE THE REPAIR. HE DID NOT KNOW WHAT RECALL WAS SERVICED OR WHAT PART WAS REPLACED. THE VEHICLE WOULD NOT START AFTER A YEAR. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR SHOP WHO STATED THAT THE INTAKE MANIFOLD KIT, THE IGNITION COIL AND SPARK PLUGS NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 76,375. THE CURRENT MILEAGE WAS 89,113.

  • 08/21/2000· TIRES

    GOODYEAR EAGLE LS, 22560R16, FRONT DRIVER'S SIDE TIRE HAD A BLOWOUT WHICH MAY HAVE CAUSED A LOSS OF VEHICLE CONTROL. TIRE SIDEWALL HAD A HOLE AROUND THE WHOLE TIRE. CURRENTLY, CONTACTING GOODYEAR. PLEASE PROVIDE FURTHER INFORMATION.*AK

  • 08/18/2001· EXTERIOR LIGHTING

    SINCE THE EARLY 1960'S , I HAVE BEEN VERY AWARE OF MANY FORD PRODUCTS THAT THE BRAKE/SYOP LIGHTS FAIL TO ACTIVATE WHEN THE VEHICLE S BRAKES ARE APPLIED TO STOP OR SLOW THE VEHICLE. I HAVE DRIVEN FOR A LIVING SINCE THE EARLY 60'S AND THE PROBLEM STILL EXISTS TODAY ON MANY FORD PRODUCTS THE SAME AS IT ALWAYS HAS. I HAVE PERSONALLY STOPPED AND TOLD MANY OF THOSE DRIVERS IN AN ATTEMPT TO PREVENT THEM FROM BEING REAR-ENDED DUE TO THE VEHICLE BEHIND THEM NOT BEING ALERTED TO THE FACT THAT THEY ARE SLOWING/STOPPING. AT ONE TIME I WAS TOLD THAT THE PROBLEM WAS THE BRAKE LIGHT SWITCH LOCATET UNDER THE DASH THAT WAS SUPPOSED TO ACTIVATE THE BRAKE LIGHTS WHEN THE BRAKE PEDAL WAS PUSHED. I DO NOT KNOW IF ANY CORRECTIONS WERE EVER MADE TO THAT PROBLEM BUT AS RECENTLY AS THIS WEEK I HAVE BEEN FOLLOWING A FORD THAT DID NOT HAVE WORKING BRAKE LIGHTS WHEN IT STOPPED IN FRONT OF ME. I AM RETIRED FROM THE BELL SYSTEM AND AS A REQUREMENT TO OPERATE A COMPANY MOTOR VEHICLE WE WERE GIVEN TRAINING ANNUALLY CALLED SMITH SYSTEM DEFENSIVE DRIVER TRAINING AND ALONG WITH ALL THE EXCELLENT SKILLS WE WERE TAUGHT WE WERE ALSO TOLD TO NOT FOLLOW A FORD WHENEVER POSSIBLE FOR THE OBVIOUS REASONS JUST STATED. IF I CAN BE OF ANY ADDITIONAL ASSISTANCE, PLEASE FEEL FREE TO CONTACT ME. THANKS FOR DOING WHAT YOU DO FOR OUR SAFETY. RON WOGULIS

  • 08/16/2000· VEHICLE SPEED CONTROL

    WHILE STARTING THE ENGINE AT A SERVICE STATION FOLLOWING FILLING WITH GAS, MY 2000 FORD CROWN VICTORIA MADE A SUDDEN SURGE FORWARD WHEN I PLACED THE CAR IN GEAR AND TURNED THE WHEEL TO THE RIGHT. I HAD MY FOOT ON THE BREAK AND PRESSED THE BREAK PEDAL HARD TO STOP THE CAR. IF I HAD NOT HAD MY FOOT FIRMLY ON THE BREAK PEDAL AND REACTED QUICKLY, OR IF SOMEONE HAD BEEN IN FRONT OF THE CAR, AN ACCIDENT COULD HAVE OCCURED. I HEARD OF A VERY SIMILAR INCIDENT INVOLVING A FATALITY OF A POLICEMAN DRIVING A CV IN COLUMBUS, GA WHEN IS UNEXPECTEDLY SURGED FORWARD WHILE HE WAS DRIVING THROUGH A FAST FOOD DRIVE THROUGH. *AK

  • 08/15/2010· ENGINE AND ENGINE COOLING

    INTAKE MANIFOLD FAILURE, CRACKED IN REAR AT HEATER HOSE BOSS THAT RESULTED IN COOLANT LOSS. ALSO, THE #4 IGNITION COIL WAS DAMAGED BY COOLANT LEAKING ON TO IT FROM CRACKED MANIFOLD... *TR

  • 08/11/2000· TIRES

    CONSUMER TOLD BY DEALER THAT THE FIRESTONE AFFINITY TIRES WERE OUT OF ROUND WHICH CAUSED VIBRATION IN THE FRONT END OF THE VEHICLE. NLM

  • 08/09/2001· ELECTRICAL SYSTEM

    HEADLIGHTS SHORTED OUT, OBSTRUCTING VIEW ON DRIVER ON FOUR OCCASIONS.DEALER HAS INSPECTED AND REPAIRED VEHICLE.*AK CONSUMER STATES BOTH HIGH AND LOW BEAM HAVE SHORTED OUT. *SLC

  • 08/06/2007· VEHICLE SPEED CONTROL

    TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING 65 MPH, THE CRUISE CONTROL FAILED TO ACTIVATE. APPROXIMATELY ONE MONTH AGO, THE CRUISE CONTROL FAILED WHILE DRIVING DOWNHILL. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SEVEN TIMES FOR THIS FAILURE. THE CRUISE CONTROL NO LONGER WORKS. THE CURRENT MILEAGE WAS 33,000 AND FAILURE MILEAGE WAS 1,000.

  • 08/06/2001· PARKING BRAKE

    EMERGENCY PARKING BRAKE HAS NEVER BEEN USED AND HAS COMPLETELY FAILED. MECHANIC SAYS EMERGENCY PARKING BRAKE IS COMPLETELY GONE, AND NEEDS TO BE REPLACED.*AK

  • 08/04/2004· ELECTRICAL SYSTEM

    MY FORD FOCUS IGNITION LOCKED UP ON MY CAR AND I HAD TO HAVE MY CAR TOWED TO FORD WEST DEALERSHIP AND WAS CHARGED $40.00 FOR TOWING. I THEN HAD TO PAY $398.00 TO HAVE MY IGNITION REPAIRED WHICH SEEMS TO BE A COMMON DEFECT WITH FORD FOCUS. I SAW ON THE INTERNET WHERE THIS IS A COMMON PROBLEM WITH THE FORD FOCUS. I FEEL THAT I SHOULD BE REIMBURSE BECAUSE IT'S NOT MY FAULT THAT THIS A DEFECT PROBLEM WITH FORD. *AK