Safety ratings
2000 Ford Contour 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
Crash test #1NHTSA test 8679
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Recalls (7)
- FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLYCampaign 00V350000 · 30/10/2000
VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
Risk: IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Fix: DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
- EQUIPMENT:OTHER:LABELSCampaign 99V361000 · 29/12/1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.
Risk: THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.
Fix: OWNERS WILL BE PROVIDED WITH A REPLACEMENT LABEL AND INSTALLATION INSTRUCTIONS.
- SEAT BELTSCampaign 00V228001 · 18/08/2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Fix: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
- SUSPENSIONCampaign 08E033000 · 14/04/2008
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
- SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUMCampaign 01V045000 · 14/02/2001
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH AN INCORRECT POWER BRAKE BOOSTER AND MASTER CYLINDER ASSEMBLY.
Risk: IF EITHER THE MASTER CYLINDER OR POWER BRAKE BOOSTER IS SUBSEQUENTLY SERVICED WITH ONLY ONE OF THE CORRECT BRAKE BOOSTER OR MASTER CYLINDER PARTS, BRAKE PERFORMANCE WOULD BE REDUCED.
Fix: DEALERS WILL INSTALL THE CORRECT CONTOUR BRAKE BOOSTER AND MASTER CYLINDER IN EACH OF THESE VEHICLES. OWNER NOTIFICATION BEGAN JANUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
- SERVICE BRAKES, HYDRAULICCampaign 06E022000 · 13/03/2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTSCampaign 00V075000 · 09/03/2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Risk: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
Owner complaints
Most-reported areas
- STRUCTURE82
- FUEL SYSTEM38
- GASOLINE34
- VISIBILITY29
- UNKNOWN OR OTHER29
- ELECTRICAL SYSTEM28
- ENGINE AND ENGINE COOLING20
- AIR BAGS12
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2005· STRUCTURE
MY 2000 FORD CONTOUR IS PLAGUED WITH THE "DASHBOARD CURL" PROBLEM WHICH, AFTER MUCH RESEARCH ON THE INTERNET, I HAVE FOUND TO BE A VERY COMMON PROBLEM AMONG 1998-2000 MODEL YEAR FORD CONTOURS. BASICALLY, AT THE BASE OF THE WINDSHIELD (AROUND THE DEFROSTER VENT), THE DASHBOARD HAS COME LOOSE AND IS CURLING UP. BESIDE THE FACT THAT THIS IS ANNOYING AS I LIKE TO KEEP MY VEHICLE IN GOOD SHAPE, IT COULD ALSO POSE A MAJOR SAFETY PROBLEM OF BLOCKING THE VIEW OF THE ROAD WHILE DRIVING. I AM TRULY SURPRISED THIS PROBLEM HAS NOT YET BEEN ADDRESSED BY A MANUFACTURER RECALL, AS THIS IS A MAJOR SAFETY CONCERN. *NM
- 12/28/2001· EXTERIOR LIGHTING
WHILE TRAVELING AT 55 MPH ON THE HIGHWAY AT NIGHT HEADLIGHTS WITHOUT ANY PRIOR WARNING WENT OUT. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND DEALERSHIP PUT A HEADLIGHT SWITCH INTO VEHICLE, BUT PROBLEM STILL OCCURS.*AK
- 12/28/2001· STRUCTURE
TWO REAR DOORS ON THE VEHCILE ARE NOT PROPERLY ASSEMBLED BECAUSE DUST AND DIRT ENTER VEHICLE THROUGH THOSE DOORS. ALSO, CONSUMER SAT IN BACK SEAT AND HAD TO COVER EYES. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
- 12/23/2007· ELECTRICAL SYSTEM
I WENT TO START MY CAR ONE NIGHT AND THE KEY WOULD NOT FIT IN THE IGNITION. MY COUSIN HAS TRIED WORKING ON IT AND HE CAN'T EVEN GET THE OLD IGNITION SWITCH OUT OF THE CAR TO REPLACE IT WITH A NEW ONE. I HAVE BEEN OUT OF A CAR FOR A WEEK AND AFTER RESEARCHING FOUND THIS IS A COMMON PROBLEM THAT FORD HAS NOT FIXED. I FIND THIS UNACCEPTABLE. *TR
- 12/22/2004· STRUCTURE
DETAILS: THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTION OF THE PASSENGER-SIDE AIRBAG. THE EXTENDED WARRANTY DOES NOT COVER THE DASH, FORD WILL NOT COVER THE FULL COST OF THE REPLACEMENT ($1200). THE DASH ON A 4 YEAR CAR SHOULD NOT WARP SO BADLY IT LOOKS LIKE A PRINGLES CHIP. THIS IS A DESIGN FLAW WITH POTENTIAL SAFETY CONCERNS, AND SHOULD BE SUBJECT TO A RECALL. *JB
- 12/16/2005· STRUCTURE
THE DASH IN MY 2000 FORD CONTOUR HAS WARPED NEAR THE WINDSHIELD. IT IS NOW ~4 INCHES HIGHER THAN IT SHOULD BE, AND IS BLOCKING THE HEATER VENT IN THE WINDSHIELD. THIS IS A SAFETY HAZARD AS THE WINDOW CAN NO LONGER BE DEFROSTED BECAUSE THE WARPPING HAS BLOCKED THE HEAT. *NM
- 12/14/2004· ENGINE AND ENGINE COOLINGFire
THIS IS A 2000 FORD EXPEDITION. LAST YEAR THERE WAS A FIRE STRARTED BY A RELAY FAILURE IN THE ENGINE COMPARTMENT. THIS REPAIR WAS $2300.00, $435.00 WAS NOT COVERED BY THE EXTENDED WARRANTY WE PURCHASED. IN THE PAST MONTH I HAVE NOTICED PAINT FAILURE LEADING TO RUST ON THE ROOF, AND LAST FRIDAY THE ENGINE FAILED WHILE MY WIFE WAS DRIVING. CATASTROPHIC FAILURE. FORD SAYS WE NEED A NEW ENGINE WHICH WILL COST $5,500.00. THE ENGINE HAS 71,000 MILES ON IT THE EXTENDED WARRANTY RAN OUT AT 65,000. WHEN THE ENGINE FAILED, IT EFFECT THE BREAKING AND POWER STEERING. THIS IS A SERIOUS PROBLEM WITH THE VEHICLE AND FORD NEEDS TO RECALL THESE VEHICLES.*AK
- 12/12/2004· ENGINE AND ENGINE COOLING
THE CAR MAKES A HUMMING SOUND ALL THE TIME FROM THE INTAKE SYSTEM. *JB
- 12/10/2002· FUEL SYSTEM, OTHER
CONSUMER SAYS THE INSTRUMENT DASH PANEL HAS DETACHED. CONSUMER STATES THERES A RECALL 01 F 139 000, DEALER TOLD CONSUMER THAT THE RECALL LETTER HE HAD HAS EXPIRED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
- 12/07/2005· VISIBILITY,STRUCTURE
BATTERY KEPT DRAINING AND THE IGNITION CHIMED WITH KEY REMOVED. HEATER BLOWER RAN AFTER IGNITION WAS TURNED OFF AND TOUCH KEY PADS STUCK CAUSING LIGHTS TO STAY ON. ALL OF THESE SYMPTOMS WERE ATTRIBUTED TO A WATER LEAK IN THE WINDSHIELD WHICH LEAKED INTO A ELECTRICAL CONNECTION BLOCK BEHIND DRIVER'S SIDE DASHBOARD CAUSING A SHORT CIRCUIT. THE ELECTRICAL BLOCK MELTED AND CAUSED DAMAGE TO BLOCK AND WIRING AND WAS SUBSEQUENTLY REPLACED. WINDSHIELD WAS REMOVED AND RESEALED TO PREVENT RECURRENCE OF LEAK. *JB
- 12/05/2006· UNKNOWN OR OTHER
THE VENT BRACKET ON THE DASH BECAME LOOSE AND WAS ABOUT TO FALL OFF WHEN I REMOVED IT FROM THE CAR. THE DASH PAD BEGAN TO SHRINK AND PULL AWAY FROM THE INSTRUMENT PANEL AND DASH IMMEDIATELY AFTER WE GOT THE CAR. THE MANUFACTURER DISCONTINUED TO PROVIDE A REPLACEMENT IN 2004. THERE WAS A REPAIR CAMPAIGN FOR A 6 MONTH PERIOD--BEFORE I OWNED THE CAR. I WOULD LIKE FORD TO PROVIDE A REPLACEMENT PART TO ME AT NO COST. I WILL INSTALL IT. THIS IS A SAFETY ISSUE BECAUSE THE DEFROSTER IS BLOCKED BY THE LEADING EDGE OF THE SHRINKING DASH PAD; PART OF THE DRIVER'S VISION IS BLOCKED; THE GRILLE IS DANGEROUS IF IT BECOMES LOOSE IN THE CAR; THE AIRBAG DEPLOYMENT WILL BE INTERFERED WITH UNLESS THERE IS A REMEDY. *JB
- 12/03/2006· STRUCTURE
THE DASHBOARD IS WARPED AND IS PEELING AWAY FROM THE BASE CAUSING LIMITED VISIBILITY OUT OF THE FRONT WINDOW AS WELL AS LIMITING THE EFFECTIVENESS OF THE FRONT WINDOW DEFROSTER. HAVE NOT CONTACTED A LOCAL FORD DEALER AS OF YET AND I AM RELUCTANT TO GIVEN THE GROWING NUMBER OF DISSATISFIED CONSUMERS WITH THE SAME PROBLEM. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. INCIDENT DATE IS UNKNOWN, I USED 1/1/05 BECAUSE THE DEFECT BEGAN IN EARLY PART OF 2005. CAR WAS PURCHASED USED IN JUNE 2004 AND THERE WAS NO DEFECT AT THAT TIME. *NM
- 12/03/2002· VEHICLE SPEED CONTROLCrash
INSURED REPORTS CRUISE CONTROL WOULD NOT DISENGAGE, VEHICLE REPORTEDLY ACCELERATED, AND COULD NOT BE CONTROLLED. DRIVER LOST CONTROL AND STRUCK ANOTHER VEHICLE AND GUARD RAIL. DT
- 12/01/2006· STRUCTURE
THE DASHBOARD ADHESIVE IS DEFECTIVE ON MY 2000 FORD CONTOUR SVT. THE DASH AROUND THE DEFROSTER VENT AND UP TO THE WINDSHIELD HAS WARPED SO BADLY THAT THE DEFROSTER VENT ACTUALLY POPPED OUT OF THE DASH AND HIT THE WINDSHIELD WHILE DRIVING DOWN THE ROAD. THE DASH EVENTUALLY CURLED UP HIGH ENOUGH TO TOUCH THE DASH, MAKING THE DEFROSTER INEFFECTIVE TO CLEAR FOGGING ON THE WINDSHIELD. THE PASSENGER AIRBAG IS ALSO SEPARATING FROM THE DASHBOARD DUE TO THE WARPING. FORD HAD ORIGINALLY HAD A SERVICE BULLETIN FOR THIS PROBLEM, BUT ONLY LEFT IT OPEN FOR A SHORT PERIOD OF TIME. THE PROBLEM IS A DESIGN FLAW, SO I AM INDICATING THE VEHICLE'S BUILD DATE AS THE INCIDENT DATE, EVEN THOUGH THE DASH CONTINUES TO GET WORSE. *NM
- 11/30/2007· TIRES
THE TREAD ON A TIRE FAILED FOR THE SECOND TIME. THE TREAD PEELED OFF AND CAUSED DAMAGE TO MY BUMPER, AIR CONDITIONER, WASHING FLUID RESVERVOIR, SPARE TIRE AND HEADLIGHT/FOGLIGHTS ON PASSENGER SIDE OF VEHICLE. *TR
- 11/30/2005· STRUCTURE
FAX FM CONSUMER WHO IS ATTEMPTING TO GET ASSISTANCE RE A WARPED DASHBOARD ON HIS WIFE'S 2000 FORD CONTOUR, DISSATISFIED W/NHTSA'S PREV. RESPONSES, REPLY EAST GEORGIA REG. OFC., DOT/I#2005-6046 *TS *NM
- 11/29/2006· UNKNOWN OR OTHER
DASH WARPED ON 2000 FORD CONTOUR. I BOUGHT THE CAR NEW IN FEB. OF 2001 AND HAD THE DASH REPLACED ONCE ALREADY WHEN IT WAS COVERED UNDER FORD'S WARRANTY. THE 2ND TIME IT HAPPENED FORD REFUSED TO HELP AS MY WARRANTY HAD EXPIRED. THE DASH IS SEVERELY WARPED TO THE POINT WHERE IT'S HITTING THE WINDSHIELD. CONSIDERING MY HEIGHT, IT HAS CERTAINLY HAD AN EFFECT ON MY VISION OF THE ROAD. IT ALSO HAS AN ADVERSE IMPACT ON THE DEFROSTER FUNCTION. THE FRONT OF THE DASH IS NOW BEGINNING TO WARP AS WELL JUST ABOVE THE STEERING WHEEL. NUMEROUS OWNERS OF THIS VEHICLE HAVE COMPLAINED ABOUT THIS PROBLEM BUT FORD REFUSES TO HELP. PLEASE HELP!!!!*JB
- 11/29/2002· SERVICE BRAKES, HYDRAULIC
WHILE APPLYING HIS BRAKES,THE PEDAL IS VERY LOOSE TO THE FACT THAT THERE IS A LITTLE BRAKING POWER. PLEASE FILL IN ADDITIONAL INFORMATION DEALER. PH
- 11/26/2002· STRUCTURE
VEHICLES' INSTRUMENTAL PANEL STARTED TO DELAMINATE. CONSUMER TOOK VEHICLE TO DEALERSHIP TO BE SERVICED, WHO INFORMED THEM AT THAT TIME THERE WAS A RECALL FOR THIS PART. CONSUMER WAS NEVER NOTIFIED, AND RECALL CAMPAIGN HAS EXPIRED. TS *TT. *AK
- 11/22/2010· FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2000 FORD CONTOUR. THE CONTACT STATED THAT WHEN PUTTING FUEL IN THE VEHICLE, THE FUEL WOULD SPILL ONTO THE GROUND. THE DEALER STATED THAT THE FUEL FILTER GROMMET FAILED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 00V350000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 67,400.
- 11/20/2003· STRUCTURE
THE DASH BOARD OF THE VEHICLE IS CURLING UP AND AWAY FROM THE FRAME STRUCTURE SUPPORTING IT. THE DEALER INFORMED THE CONSUMER THAT THERE IS NOTHING THAT CAN BE DONE. THE MANUFACTURER HAS BEEN INFORMED OF THE PROBLEM. *PH
- 11/19/2005· UNKNOWN OR OTHER
I OWN A 2000 FORD CONTOUR. THE DASH IS WARPED AND THE FRONT DEFROSTER VENT IS NO LONGER FUNCTIONAL. THIS CAUSES THE WINDSHIELD TO FOG UP IN HUMID OR FOGGY WEATHER. FORD HAD A RECALL FOR THIS PROBLEM, BUT IT IS NO LONGER VALID. I AM THE THIRD OWNER OF THIS VEHICLE. THE PREVIOUS OWNERS DID NOT HAVE THE DASH FIXED UNDER RECALL. FORD REQUIRES FOR ME TO PAY FOR THE REPAIR AND OR REPLACEMENT OF THE DASH. *JB
- 11/17/2005· UNKNOWN OR OTHER
2000 FORD CONTOUR SPORT SE. DASHBOARD HAS WARPED TO THE POINT WHERE IT IS INTERFERING WITH THE WINDSHIELD DEFROSTING PROCESS. THE WARPING CAUSES PART OF THE DASHBOARD TO PRESS UP AGAINST THE WINDSHIELD TRAPPING WARM AIR UNDERNEATH AND NOT ALLOWING WARM AIR TO REACH THE WINDSHIELD DRIVER VIEWING AREA. THIS IS A VERY DANGEROUS CONDITION. VEHICLE HAS APPROXIMATELY 76,000 MILES. PROBLEM BEGAN AT ABOUT 50,000 MILES. *JB
- 11/17/2004· VEHICLE SPEED CONTROL
VEHICLE SURGED WHILE BEING PARKED IN THE GARAGE AND AGAIN IN A PARKING LOT. THE RPM GAUGE WENT BEYOND NORMAL RAMIFICATION. AFTER CONTACT WAS MADE WITH THE MANUFACTURER THEY AGREED TO INSPECT THE VEHICLE SINCE IT WAS A CONTINUOUS PROBLEM. *AK PROBLEM CAN NOT BE DETECTED. *TC
- 11/16/2005· UNKNOWN OR OTHER
DASH WARPING, ALL MODELS DO THAT AFTER TIME (3 MONTHS OR LESS) CAUSES DEFROST VENTS TO BLOW AIR IN AN IMPROPER LOCATION REPLACEMENT OF DASH IS ONLY FIX, BUT WILL WARP AGAIN AFTER REPLACEMENT. *JB
- 11/16/2005· STRUCTURE
FORD CONTOUR SVT DASH WARPAGE. *NM
- 11/16/2004· AIR BAGS
WHILE DRIVING 35 MPH FRONT AIR BAGS INADVERTENTLY DEPLOYED. VEHICLE WAS DRIVABLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- 11/15/2006· STRUCTURE
SUDDEN WARPAGE OF THE INSTRUMENT PANEL COVER ATTACHING TO THE DEFROSTER VENT UNDERNEATH THE WINDSHIELD (ORIGINALLY MANUFACTURER'S DEFECT, NHTSA 624125), CAUSING BLOCKING OF VIEW AND HEAT VENTILATION. FORD DEALERSHIP REFUSED TO REPAIR ACCORDING TO THE PROCEDURES STATED ON OWNER NOTIFICATION PROGRAM 01B78-S2, INSTEAD WANTED THE OWNER TO REPLACE ENTIRE PANEL COVER, WHICH WOULD COST 8-10 TIMES MORE THAN THE 01B78-S2 PROTOCOL. *NM
- 11/15/2005· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB
- 11/15/2005· UNKNOWN OR OTHER
I HAVE A 2000 FORD CONTOUR SVT WITH DASHBOARD CURL. THE DASHBOARD IS DEFORMED ABOVE THE GAUGE POD IN FRONT OF THE DRIVER. IF IT CONTINUES, IT COULD BEGIN TO SOMEWHAT BLOCK THE DRIVER'S VIEW. I PUT IN TODAY'S DATE FOR THE INCIDENT SIMPLY BECAUSE I HAVE NO IDEA WHEN THE CURL STARTED. IT WAS LIKE THAT WHEN I BOUGHT THE CAR A COUPLE YEARS AGO AND HAS PROGRESSED TO WHERE IT IS TODAY. *JB
- 11/15/2004· VISIBILITY
DASHBOARD HAS COME UNGLUED, EFFECTING DRIVING VISABILITY AND PREVENTING THE WINDSHIELD DEFROSTER FROM DEFROSTING WINDSHIELD.NOTHING DONE TO CORRECT YET .APPEARS FORD DOES NOT WANT TO TAKE RESPOSIBILITY FOR THIS HAZZARDOUS DEFECT. *AK
- 11/14/2005· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,STRUCTURE
DT: THE CONTACT STATED THE PLASTIC DASHBOARD DELAMINATED FROM THE FOAM. THE DASHBOARD LAMINATE WAS PUSHING UPWARD, THUS HINDERING THE CONTACT'S VISION THROUGH THE FRONT WINDOW. HE CONTACTED THE MANUFACTURER, AND THEY SAID IT WAS UNDER REVIEW, AND THAT IT WAS COSMETIC. ALSO, HE IS ALSO EXPERIENCED FUEL PUMP AND WATER PUMP PROBLEMS. UNDER HARD ACCELERATION THE FUEL PUMP SHUT OFF. THE DEALERSHIP STATED THE CONTACT'S VEHICLE NEEDED A NEW FUEL PUMP. THE BEARINGS ON THE WATER PUMP FAILED AND THE VEHICLE OVERHEATED. *AK.
- 11/14/2003· AIR BAGS,SEAT BELTS,SEATSCrash
2000 FORD CONTOUR SE SPORT AUTOMATIC, 64,200 MILES. MY PREGNANT WIFE AND I WERE REAR ENDED BY A MAN IN A FORD CARGO VAN DOING ABOUT 40 MPH, NOT PAYING ATTENTION. CONDITIONS WERE SUNNY AND WARM, ABOUT 1:15 PM. I WAS THE DRIVER AND WAS AT A COMPLETE STOP, WAITING FOR A FORD TAURUS IN FRONT OF ME TO TURN LEFT ONTO A SIDE STREET. DURING THE COLLISION THE FRONT DRIVER AND PASSENGER SEATS BROKE INTO A RECLINED POSITION (WE BOTH ENDED UP LOOKING AT THE ROOF BECAUSE OF THE SEAT POSITION) WHICH WOULD HAVE CRUSHED THE LEGS OF REAR SEAT PASSENGERS. THE FRONT PASSENGER SEAT BELT BECAME UNBUCKLED AS WELL. I WAS PUSHED INTO THE TAURUS BUT THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS A TOTAL LOSS. *LA
- 11/14/2002· STRUCTURE
THE COMPONENT IS IN THE TRUNK. THE VALVE IS HELD BY TABS. IF A TAB COMES LOOSE OR IF THE VALVE POPS OFF, WATER MAY ENTER THE TRUNK COMPARTMENT, CAUSING THE CARPET AND INSULATION TO GET WET AND MOLD TO BUILD UP, REPLACEMENT OF COMPONENTS AND ITEMS STOWED IN TRUNK REQUIRED. DT
- 11/14/2000· POWER TRAIN
WHEN PLACING THE VEHICLE IN PARK, THE KEYS WILL NOT COME OUT OF THE IGNITION, WHEN RESTARTING THE CAR, IT WON'T GO IN TO ANY GEAR. *SLC
- 11/13/2003· ELECTRICAL SYSTEM
WHILE DRIVING IN RUSH HOUR TRAFFIC VEHICLE STALLED. DEALER HAD DIFFICULTY IN DIAGNOSING THE PROBLEM, AND CONTACTED THE MANUFACTURER FOR ANY RECOMMENDATIONS. THE MANUFACTURER INDICATED THAT VEHICLE STALLED DUE TO A MALFUNCTION IN THE WIRING HARNESS. *AK
- 11/12/2005· STRUCTURE
DURING A RAINY DAY I FOUND WATER LEAKING INTO MY EXPEDITION THROUGH THE SUNROOF AND THE TRIM AROUND THE WINDSHIELD. THE NEXT DAY THE CAR WOULD NOT START AS THE THEFT LIGHT WAS BLINKING. WHEN WE WOULD GET IT STARTED AND THEN ONCE IT WAS TURNED OFF, THE HEAT/AIR WOULD CONTINUE TO RUN. ALSO, THE ODOMETER NUMBERS WOULD BLINK. WE IMMEDIATELY TOOK TO THE DEALER AND WAS TOLD BOTH THE SUNROOF AND WINDSHIELD WERE LEAKING AND THE GEM MODULE AND FUSE BOX WERE DESTROYED. THE REPAIRS WERE MADE INCLUDING A NEW WINDSHIELD FOR A TOTAL OF APPROXIMATELY $1200. *JB
- 11/12/2004· STRUCTURE
THE DASH PANEL PAD CURLED UP CAUSING POOR VISIBILITY. *NM *TC
- 11/11/2007· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
MY 2000 FORD CONTOUR SE STARTING ACTING LIKE THERE WAS NO GAS AT AROUND 1/4 TANK. THIS CONTINUED EVERY TIME MY CAR GOT TO 1/4 TANK. MECHANIC REPLACED FUEL FILTER $54.90 FOR FILTER AND DIAGNOSTIC ON 3/13/07. IT STILL STUTTERING, HESITATED AND NOW WAS STALLING. MECHANIC REPLACED FUEL PUMP $297.22 ON 3/28/07. THE PROBLEM PERSISTED AND NOW IT WAS HAPPENING AT 1/2 TANK. ONCE SUMMER HIT, IT WAS WORSE WITH THE A/C. BETWEEN MARCH AND JUNE 2007, MECHANIC REPLACED PUMP ONCE AND FILTER TWICE. ON 6/27/07, CAR STALLED AND WOULD NOT RESTART, TANK WAS AT 1/2. MECHANIC REPLACED INTAKE MANIFOLD RUNNER CONTROL UNIT AND THE PROBLEM REMAINED. THE PROBLEM CONTINUED WITH HESITATING AND STALLING ESPECIALLY UPHILL. ON 8/21/07 REPLACED ALL THE SPARK PLUGS AND WIRES $234.90. THE PROBLEM CONTINUED. MY MECHANIC IS AT HIS WITS END. THE CODE ON THE CHECK ENGINE LIGHT IS ALWAYS THE SAME. ON 10/26/07, TOOK THE CAR BACK TO MY MECHANIC WHO HAD TO REPLACE THE INTAKE MANIFOLD RUNNER CONTROL UNIT AGAIN. DECIDED TO TAKE MY CAR TO A DIFFERENT MECHANIC DUE TO MY CURRENT ONE NOT FINDING THE PROBLEM. REPLACED 2 OXYGEN SENSORS THIS WEEK (11/7 AND 11/9) ONE UPSTREAM AND ONE DOWNSTREAM. THE CHECK ENGINE LIGHT HAS COME BACK ON ONCE AGAIN. IF THIS IS AN INTAKE MANIFOLD RUNNER CONTROL UNIT PROBLEM THEN EVERYONE THAT HAS HAD FUEL PUMPS REPLACED WILL HAVE TO HAVE THEM REPLACED AGAIN. THIS IS NOT ENJOYABLE SINCE I DRIVE 40 MILES A DAY TO WORK AND HALFWAY THERE I HAVE TO PULL OVER AND WAIT FOR THE CAR TO IDLE DOWN BEFORE I CAN DRIVE AGAIN OR IT WILL STALL. THIS IS NOT SAFE AS THIS HAPPENS WHILE PEOPLE ARE DRIVING AND FOR NO REASON THE CAR STALLS IN MID DRIVE. SOMEONE WILL GET HURT AND THEN THERE WILL BE A RECALL. THERE WERE NO EVENTS LEADING UP TO THE FAILURE EXCEPT FOR TAKING MY CAR FOR INSPECTION WHICH IT PASSED. TWO DAYS LATER MY CAR STARTS STALLING AND LOSING POWER. IN 9 MONTHS I HAVE SPENT CLOSE TO $1000 TO TRY AND FIX A PROBLEM THAT STILL IS NOT FIXED. *TR
- 11/04/1999· SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKES ARE APPLIED THE TRUCK PULLS FAR TO THE LEFT. *AK
- 11/03/2007· ELECTRICAL SYSTEMFire
MY 2000 FORD EXPEDITION CAUGHT FIRE WHILE IT WAS PARKED AND BURNED UNTIL IT WAS TOTALED. THERE WAS ALSO DAMAGE DONE TO MY HOUSE. MY FAMILY ALSO SUFFERED FROM MENTAL TRAUMA. *TR
- 10/29/2002· SEAT BELTS
WHILE DRIVING THE VEHICLE HER DAUGHTER GOT THE REAR SEAT BELT TANGLE AROUND HER NECK AND STARTING TO TIGHT. PARAMEDIC ARRIVE TO CUT THE REAR SEAT BELT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
- 10/28/2003· STRUCTURE
WHEN VEHICLE WAS PARKED CONSUMER NOTICED THAT DASHBOARD WAS WARPED, AND SEPARATED FROM PANEL. WILL BE TAKING VEHICLE TO DEALERSHIP TO HAVE MECHANIC CHECK THE INTERIOR.*AK
- 10/27/2003· STRUCTURE
I,TOO, HAVE THE DASHBOARD PEELING ISSUE. I DID RECEIVE A LETTER, BUT AT THE TIME THERE WAS NO PROBLEM. 2 MONTHS AFTER THE EXPIRATION DATE, MY DASHBOARD WAS WARPING. I CONTACTED FORD AND THEY SAID IT WAS TOO LATE.THE CAR IS A 2000 AND THIS DEFECT WAS OCCURRING 2 YEARS LATER. I CERTAINLY BELIEVE FORD SHOULD FIX THIS.*AK
- 10/26/2012· EXTERIOR LIGHTING,STRUCTURECrash
I HAD JUST GOT ON INTERSTATE WHEN MY CAR STARTED CUTTING OUT. I IMMEDIATELY PUT MY FLASHERS ON & TRIED TO GET IN THE LEFT LANE SO I COULD GET ON SHOULDER OF INTERSTATE BUT CARS WOULD NOT ALLOW ME TO GET OVER. MY CAR DIED IN MIDDLE OF INTERSTATE. I CALLED ASAP (A SERVICE IN ALABAMA FOR HELP ON THE INTERSTATE) & TOLD THEM WHERE I WAS & I NEEDED THEM TO BRING ME SOME GAS. THEN A CAR CAME FLYING UP BEHIND ME BUT WAS ABLE TO STOP & DID NOT HIT ME. THEN THE CAR BEHIND HIM HAD STOPPED BUT A TRUCK BEHIND HER WAS NOT ABLE TO STOP. HE HIT HER, SHE HIT THE MAN BEHIND ME AND HE HIT ME. PARAMEDICS WERE CALLED FOR A 4 YEAR OLD IN THE WOMANS CAR WHO SAID HIS HEAD HURT. I COULD HAVE BEEN KILLED IF THE CAR BEHIND ME HAD HIT ME AND TURNED MY CAR SIDEWAYS & WAS HIT ON THE SIDE BY ANOTHER CAR, BECAUSE EVERYONE WAS DRIVING WAY TOO FAST AND DID NOT ACKNOWLEDGE MY FLASHERS AT ALL. THEY WOULD FLY PAST ME BLOWING THEIR HORNS. DID THEY THINK I WAS STOPPED ON PURPOSE? BELIEVE ME IF I COULD HAVE MADE THE CAR GO I WOULD HAVE. THIS CAR DOES THIS SOMETIMES WHEN ON A 1/4 TANK OF GAS, AND SINCE THIS ACCIDENT IT HAS GOTTEN WORSE. NOW IT DOES IT ON 3/4 TANK. I DO NOT GET ON INTERSTATE ANYMORE. NO ONE SEEMS TO BE ABLE TO FIND OUT WHY THESE CARS DO THIS. *TR
- 10/20/2010· ELECTRICAL SYSTEM
INSTRUMENT PANEL WARPING, LOOSE BEZEL - THE WARPING MAY ADVERSELY AFFECT PERFORMANCE OF THE AIR BAG SYSTEM AND DOES CREATE LOOSE INSTRUMENT PANEL COMPONENTS (SUCH AS THE DEFROST BEZEL) THAT WAS A PROJECTILE DURING A QUICK STOP AT A RED LIGHT - FOR THOSE READING - I DO INCLUDE PERSONAL INFO - MY NAME IS [XXX] IF YOU COULD HELP WITH INFO RE THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 10/20/2003· STRUCTURE
DEALERSHIP WILL NOT HONOR THE RECALL TO REPLACE THE DASH BOARD. DEALER SAID THAT THIS RECALL WAS VOLUNTARY, AND THE TIME LIMIT WARRANTY HAD EXPIRED. HOWEVER, OWNER WAS NOT NOTIFIED IN A TIMELY MANNER. DEALER SAID SORRY, TOO BAD. FORD INDICATED THAT IT WILL NOT PAY FOR WHAT NEEDED TO BE DONE.*AK
- 10/18/2004· STRUCTURE
THE DASHBOARD SEPARATED THE WINDSHIELD. THIS IS A DISTRACTION TO THE CONSUMERS VIEW. PLEASE PROVIDE MORE INFORMATION. *JB
- 10/18/2002· FUEL SYSTEM, GASOLINE
CONSUMER STATES THAT WHEN VEHICLE HAS A QUATER TANK OFF FUEL IT WILL CUT OFF AS IF THE TANK IS EMPTY. MR *JB *DT
- 10/17/2002· UNKNOWN OR OTHER
MFR.# & NHTSA# 01-F-139-000/INSTRUMENT PANEL: THE CONSUMER STATES THAT THE DASH BOARD IS DETACHING FROM THE DEFROSTER GRILL. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED AND BOTH INFORMED THAT THE RECALL HAS ENDED IN AUGUST. *TS *SCC *NLM