2000 Chevrolet Impala

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2014· POWER TRAIN

  PULLING OUT OF THE DEALERSHIP LOCATED ON A BUSY STREET AND THE TRANSMISSION WOULDN'T ENGAGE. IT WAS JUST SURGING AND I ALMOST CAUSED A MAJOR ACCIDENT. READING ALL OF THE COMPLAINTS REGARDING THIS SAME PROBLEM REALLY DISTURBS ME. MY SON IN LAW WORKS FOR GM. I ONLY OWN CHEVYS BUT TO THINK THAT YOU WOULD ALLOW THIS OBVIOUS PROBLEM TO GO ON PUTTING MANY PEOPLES LIVES AT RISK MAKES ME RETHINK MY DECISION. I DEMAND THAT THIS BE INVESTIGATED BEFORE SOMEONE GETS KILLED. *TR UPDATED 2/10/2016 *JS

• 12/30/2005· STEERING,SUSPENSION

  DT*: THE CONTACT STATED WHEN TURNING THE STEERING WHEEL THERE WAS A CLANKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IN MARCH 2004, WHERE THE REAR STABILIZER LINK AND FRONT LOWER CONTROL ARM BUSHINGS WERE REPLACED AND LUBRICANT WAS APPLIED TO THE STEERING SHAFT. AFTER THE REPAIRS THE NOISE DID NOT COMPLETELY CEASE, AND THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP HAS DETERMINED THE STEERING SHAFT NEEDS TO BE REPLACED. *AK UPDATED 2/13/2006 - *NM

• 12/30/2004· FUEL SYSTEM, OTHER

  THE FUEL GAUGE ON MY 2000 IMPALA READS FULL ALL THE TIME THE CAR IS MOVING. I HAVE CO WORKER WITH THE SAME CAR AND SAME PROBLEM. *AK

• 12/29/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ENTERING AND STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THERE WERE NO WARNING LIGHTS. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS THEN DRIVEN O THE CONTACT RESIDENCE. A DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

• 12/29/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT SALVAGE FACILITY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

• 12/29/2015· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AND THERE WAS AN ODOR EMITTING THROUGH THE VENTS INTO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

• 12/29/2005· EXTERIOR LIGHTING

  DT: THE CONTACT COMPLAINED ABOUT AN EXTERIOR LIGHTING PROBLEM. THE TURN SIGNALS WILL WORK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALERSHIP, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK

• 12/28/2015· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR REPAIR, THE BATTERY DEPLETED. WHILE ATTEMPTING TO START THE VEHICLE, THE INTAKE MANIFOLD EXPLODED. THE MECHANIC STATED THAT THE VALVE COVER AND INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,200.

• 12/25/2006· STEERING

  INTERMEDIATE SHAFT STICKS AND MAKES CLUNKING SOUNDS WHILE DRIVING. TSB SUGGESTED LUBRICATION KIT, THAT FIX WAS NOT SUCCESSFUL. REPLACED SHAFT, NEW SHAFT HAS DEVELOPED SAME PROBLEM. THE DESIGN APPEARS FLAWED AND POSSIBLY DANGEROUS TO HAVE A STEERING COMPONENT BINDING. TO MY KNOWLEDGE THERE IS NO PERMANENT FIX FOR THIS AND A NEW INTERMEDIATE SHAFT WITH THE SAME DESIGN IS NOT A PERMANENT SOLUTION. *NM

• 12/24/2008· AIR BAGS

  TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 30 MPH THE AIR BAG WARNING LIGHT ILLUMINATED. THE OWNERS MANUAL STATED: NOT TO DRIVE THE VEHICLE WITH THE AIR BAG LIGHT ON BECAUSE IT WOULD BE DANGEROUS IN THE EVENT OF A CRASH. WITHIN A FEW DAYS THE AIR BAG LIGHT SHUT OFF, THEN TURNED ON AND CURRENTLY REMAINED ILLUMINATED. THE VEHICLE IS BEING DIAGNOSED BY THE DEALER. THEY ALSO ADVISED HER THAT SHE WOULD BE RESPONSIBLE FOR THE COST TO DIAGNOSE THE FAILURE WHETHER THEY FIND A REMEDY OR NOT. THE FAILURE MILEAGE IS 42,000.

• 12/22/2015· STEERINGCrash

  TL* THE CONTACT RENTED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH DURING INCLEMENT WEATHER, THE VEHICLE SKIDDED OUT OF CONTROL TO THE LEFT, THE CONTACT APPLIED FORCE TO THE STEERING WHEEL BUT IT DID NOT RESPOND CAUSING THE CONTACTS VEHICLE TO BE SCRAPED ON THE LEFT SIDE FROM A GUARD RAIL. THE CONTACT STATED THAT THE VEHICLE THEN VEERED TO THE RIGHT AND SLIGHTLY WENT OVER A CURB. THE POWER STEERING WARNING LIGHT FLASHED WHEN THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE AND WAS ABLE TO RESTART. THE DRIVER DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE RENTAL COMPANY WAS NOTIFIED OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

• 12/20/2002· STEERING

  CONSUMER STATED THAT WHEN TURNING THE STEERING WHEEL THE VEHICLE WOULD STILL GO FORWARD AND CAUSE A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

• 12/19/2003· ELECTRICAL SYSTEM

  WHEN YOU PUT THE KEY IN THE IGINTION THE KEY WILL NOT TURN. TRIED SPARE KEY AND TURNING THE STEERING WHEEL BACK AND FORTH AND THE KEY STILL WILL NOT TURN.*AK IN THE PAST WE HAVE HAD THE "FIDDLE" WITH THE KEY IN THE IGINTION TO GET IT TO TURN. NOW IT DOES NOT TURN AT ALL EVEN WHEN YOU "FIDDLE" WITH THE KEY.

• 12/19/2002· ENGINE AND ENGINE COOLING

  VEHICLE STARTS ONE TIME DAILY AS OWNERS MANUAL STATES ON STARTING VEHICLE. THERE AFTER IT REQUIRES TWO TO FOUR EFFORTS TO START THE CAR WITH MULTIPLE CRANKS OF THE ENGINE. SOMETIMES THE VEHICLE WILL START THE FIRST TIME, AFTER THE CAR HAS FIRST BEEN STARTED, BUT MORE OFTEN IT WILL NOT. VEHICLE TAKEN TO DEALER WHO COULD NOT FIND ANY ENGINE CODES BUT ADVISED ME THAT THE NEGATIVE BATTERY CABLE WAS LOOSE AND THEREFORE NOT COMMUNICATING TO THE COMPUTER PROPERLY. VEHICLE DRIVEN FROM DEALERSHIP, STOPPED, AND THIRTY MINUTES LATER IN TRYING TO START, IT TOOK TWO CRANKS OF THE IGNITION. WENT BACK TO DEALER WHO THEN ADVISED THAT THIS PROBLEM WAS HAPPENING IN OTHER CHEVROLET MODELS. ADVISED THAT THEY WOULD CONTACT GM TO SEE OF A FIX AND ADVISE ME. AFTER SEVERAL DAYS ON NO RESPONSE FROM THE DEALER, WENT BACK AND WAS TOLD THIS TIME THAT GM WOULD HAVE TO FIGURE OUT A FIX OR SOMETHING. BUT KEEP CHECKING WITH THEM. I CAN HARDLY WAIT TO GET MY QUESTIONAIRE ABOUT CUSTOMER SATISFACTION OF REPAIRS.

• 12/18/2015· ENGINE

  TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND WARMING UP, THE CONTACT HEARD A LOUD NOISE. THE CONTACT DISCOVERED THAT THE PLASTIC COVER DETACHED FROM THE ENGINE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LEAK FLUID FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN UNKNOWN REPAIR WAS PERFORMED BUT THE FAILURE RECURRED. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.

• 12/18/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE, WHILE PARKED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT DUE TO THE AGE OF THE VEHICLE; THE REPAIR COULD NOT BE PERFORMED. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/18/2006· STEERING

  I AM THE ORIGINAL OWNER OF A 2000 CHEVY IMPALA WITH 85,000 MILES. INTERMEDIATE STEERING SHAFT FAILS EVERY 20-25,000 MILES. IT HAS BEEN REPLACED THREE TIMES ALREADY, AND IS FAILING AGAIN. DEALER ADMITS IT IS A DESIGN FLAW THAT AFFECTS ALL 2000-2005 DESIGN IMPALA'S. YOU KNOW IT IS FAILING WHEN YOU FEEL CLUNKING AND LOOSENESS IN THE STEERING AT LOW SPEEDS WHEN CORNERING. I HAVE TALKED WITH MANY OTHER IMPALA OWNERS, AND THEY HAVE IDENTICAL PROBLEMS. COSTS $250 EVERY TIME THIS PART MUST BE REPLACED. THIS IS A SIGNIFICANT SAFETY CONCERN WHEN A CRITICAL STEERING COMPONENT REPEATEDLY FAILS. *JB

• 12/18/2000· STRUCTURE

  THE FRONT END MISSED A WELD ON THE FRAME WHICH CAME FROM THE FACTORY THAT WAY. *SLC

• 12/17/2015· ELECTRICAL SYSTEM,ENGINEFire

  TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE PRESSURE WAS LOW ON THE READER AND THE VEHICLE HESITATED NUMEROUS TIMES BEFORE IT STALLED WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS TAKEN TO A REPAIR SHOP MECHANIC WHO REPLACED THE IGNITION SWITCH AND THE OIL PRESSURE GAUGE, BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO STALL. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. WHILE AT A STOP LIGHT AND UPON ACCELERATION, THE RPMS AND PRESSURE WENT LOW, THE VEHICLE STALLED, AND AN ENGINE FIRE ERUPTED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND WAS UNABLE TO RECEIVE THE RECALL REPAIR DUE TO THE FAILURE HAPPENING BEFORE BEING NOTIFIED OF THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/17/2015· ENGINEFire

  TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE UNDER THE HOOD WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 12/17/2013· ENGINEFire

  CAR WAS PARKED IN A PARKING GARAGE AND BURST INTO FLAMES. *TR

• 12/17/2003· STEERING

  2000 CHEVROLET IMPALA HAS A LEAKING OR SEEPING POWER STEERING RACK AT UNDER 48,000 MILES. FAILURE IS VERY PREMATURE AND COSTLY, AND HAS BEEN DOCUMENTED ON OTHER CHEVROLET IMPALAS. CHEVY REFUSES TO COVER ANY PORTION OF THE COSTLY (OVER $1,000) REPAIR. *AK

• 12/16/2015· ENGINEFire

  TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DISCOVERED THAT THE IGNITION KEY HAD MOVED INTO THE ACCESSORY POSITION. THE CONTACT PULLED OVER AND NOTICED SMOKE EMITTING FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERMIX OF COOLANT AND OIL IN THE ENGINE, AND THE HEAD GASKET AND RADIATOR NEEDED TO BE REPLACED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE DEALER TOLD THE CONTACT THAT THE RECALL REMEDY WOULD NOT FIX THE SPECIFIC FAILURE OF THE HEAD GASKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/16/2015· ENGINE

  TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/16/2015· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/16/2013· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE

  MY CAR STARTED TO OVER HEAT IN THE MIDDLE OF WINTER IN MINNESOTA. THERE WAS PLENTY OF COOLANT IN THE RESERVOIRS. WHILE THE VEHICLE WAS IDLING THERE WAS A NOISE AND ONCE I STARTED TO MOVE AGAIN THE CAR BEGAN TO JERK THEN THE CHECK ENGINE LIGHT CAME ON WHILE ATTEMPTING TO ACCELERATE. THEN A FEW WEEKS LATER THE GAS GAUGE BEGAN SHOWING THE INCORRECT ABOUT OF GAS LEVELS IN MY VEHICLE. *TR

• 12/15/2015· ENGINEFire

  TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE BY PLACING THE KEY IN THE IGNITION, THE ENGINE CAUGHT FIRE. A FIRE REPORT WAS FILED. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE INCIDENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

• 12/15/2005· STEERING,SUSPENSION,ENGINE AND ENGINE COOLING

  DT: THE CONSUMER STATED WHILE STOPPING AT A RED LIGHT A STRANGE ODOR ENTERED THE VEHICLE FOLLOWED BY A LOSS OF POWER STEERING. HE MANAGED TO DRIVE THE VEHICLE TO THE DEALER, WHERE THE DEALER DETERMINED THAT VEHICLE WAS LEAKING POWER STEERING FLUID. THE DEALER REPLACED THE POWER STEERING FLUID HOSE AT THE CONSUMER EXPENSE. *AK THE CONSUMER WAS TOLD THE SERPENTINE NEEDED TO BE REPLACED. THERE WAS DAMAGE TO THE SUSPENSION. UPDATED 01/11/06. *JB

• 12/15/2004· STEERING

  A 'CLUNK' WITH ASSOCIATE 'LOOSENESS' IN THE STEERING OF OUR 2000 IMPALA IS NOTED. OUR RESEARCH INDICATES THAT MANY OWNERS OF SIMILAR MODELS WHO EXPERIENCED THIS OCCURRENCE AND, BY SOME DEALERS, WAS CORRECTED BY REPLACEMENT OF THE INTERMEDIATE STEERING SHAFT. WE ARE CONCERNED THAT WE HAVE A PROBLEMATIC STEERING ASSEMBLY AND DO NOT KNOW IF THIS CAN LEAD TO FAILURE OR NOT.*AK

• 12/14/2020· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LESTER GLEN CHEVROLET (398 RTE 37 E, TOMS RIVER NJ, 08753, (732-276-1286) FOR RECALL REPAIR OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER OPENED THE KEY PUT A RING INTO THE KEY AND ADVISED THAT THE REPAIR WOULD STOP THE IGNITION FROM ROLLING HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE WHEN THE CONTACT DROVE AT LOCAL SPEED THE KEY ROTATED BACK TO THE OFF POSITION AND CAUSED THE VEHICLE TO SHUT-OFF. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY TO A SAFE LOCATION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE AS 123,000. INVALID VIN

• 12/14/2009· EXTERIOR LIGHTING

  TURN SIGNALS STOP WORKING INTERMITTENTLY. IT PROBABLY HAPPENED 1 OUT OF 10 TIMES. THE DEALERSHIP SAID THE UNIT NEEDED TO BE REPLACED. THEY START WORKING AGAIN IF THE HAZARD LIGHTS ARE TURNED ON AND THEN OFF. DEALERSHIP SAID THE UNIT NEEDED TO BE REPLACED. PART $74.00 INCLUDING LABOR $220.00. NO ACTION HAS BEEN TAKEN. *TR

• 12/14/2007· SEATSFire

  TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE SEATS WERE BECOMING HOTTER THAN NORMAL. SHE DEACTIVATED THE SEAT HEATER; HOWEVER, THE SEAT CONTINUED TO HEAT. SHE SMELLED SOMETHING BURNING AND NOTICED SMOKE AND A WHOLE IN THE SEAT. AS OF DECEMBER 14, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,900.

• 12/14/2005· ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING

  DT: THE CONTACT STATED THE TURN SIGNAL WORKED INTERMITTENTLY. THIS HAS BEEN OCCURRING FOR APPROXIMATELY ONE YEAR. WHEN THE TURN SIGNALS WERE NOT WORKING HE COULD PRESS THE HAZARD LIGHT SWITCH AND THE TURN SIGNALS WOULD ACTIVATE. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. DURING AN OIL CHANGE A MECHANIC DETERMINED THAT THE LOWER INTAKE MANIFOLD GASKET WAS LEAKING. THE MANUFACTURER WAS CONTACTED AND OFFERED TO PAY FOR HALF OF THE REPAIRS. THE REPAIRS HAVE NOT BEEN MADE. *AK THE REPLACED THE HAZARD SWITCH WARNING LIGHT. UPDATED 01/11/06. *JB

• 12/14/2001· AIR BAGS

  AIR BAG LIGHT ILLUMINATES, INDICATING A MALFUNCTION WITH SYSTEM. DEALER CANNOT CORRECT OR INDENTIFY CAUSE. PLEASE PROVIDE MORE INFORMATION.*AK

• 12/13/2012· VISIBILITY,EQUIPMENT,TRACTION CONTROL SYSTEM

  2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRACTION CONTROL SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE PART FOR THE TRACTION CONTROL SYSTEM WAS NO LONGER BEING MANUFACTURED. ALSO, SHE HAD PROBLEMS WITH THE WINDOWS AND AIR CONDITION, BUT WAS NEVER ABLE TO GET THEM FIXED AS SHE IS ON A FIXED INCOME.

• 12/13/2011· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

  WHILE DRIVING THIS CAR IT WOULD JUST STALL OR DIE AS IF SOMEONE HAD REACHED OVER AND SHUT THE CAR OFF AND WOULD NOT START FOR A FEW DAYS. I HAVE BROUGHT THIS CAR TO TWO MECHANICS AND NEITHER WERE ABLE TO STOP THE PROBLEM BUT TOLD ME THAT DIFFERENT PARTS WERE THE CULPRIT, SO 800 DOLLARS LATER I HAVE REPLACED THE FUEL FILTER, FUEL PUMP, CRANK SHAFT POSITION SENSOR, MASS AIR FLOW SENSOR,REPLACED THE BATTERY, TESTED THE ALTERNATOR, TESTED THE FUEL INJECTORS BOTH HOT AND COLD, TESTED THE IGNITION MODULE AND STILL THE CAR DIED LEAVING MY CHILD AND I STRANDED ON THE SIDE OF THE FREEWAY IN COLD TEMPERATURES. I THEN CALLED A GM DEALERSHIP WHOM SAID ANOTHER 120.00 JUST TO LOOK AT IT AND SAID THEY COULDN'T FIND THE PROBLEM . THIS IS OUTRAGEOUS! *TR

• 12/12/2000· STRUCTURE

  CLICKING NOISE IN FRONT END AT 3000 MILES ENDED UP REPLACING THE FRAME ON NEW CAR. *AK

• 12/09/2007· STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMCrash

  CAR WENT OUT OF CONTROL AFTER DRIVER PUT THE CAR INTO GEAR TO MOVE IT FROM A PARKED, IDLING POSITION, AFTER NOTICING A BURNING LIKE ODOR. IT WAS NOTED BY THE DRIVER AT THAT TIME THAT THE TEMPERATURE GAUGE WAS IN THE RED ZONE. WHEN THE DRIVER ATTEMPTED TO MOVE THE CAR TO A SAFER PARKING AREA ONLY A FEW FEET IN DISTANCE, SHE HEARD A SHARP SNAPPING SOUND AND ALSO FELT A VIBRATION IN THE STEERING WHEEL/COLUMN AREA. THE CAR SUDDENLY LURCHED FORWARD, THE HEAD LIGHTS AND DASH LIGHTING WENT COMPLETELY OUT AS THE CAR BEGAN ACCELERATING OUT OF CONTROL. IN ADDITION, THERE WAS NO STEERING OR BRAKE CONTROL. NO WORK HAS BEEN DONE YET TO CORRECT THESE PROBLEMS BECAUSE AN INSURANCE COMPANY IS INVOLVED. *TR

• 12/09/2002· SEATSFire

  PASSENGER HEATED SEAT CREATED AN ELECTRICAL FIRE (NO FLAMES) ABOUT 30 MINUTES INTO TRIP. SEAT TOGGLE WAS SET AT "LOW". LEATHER WAS CHARRED, FOAM SEAT PADDING MELTED IN HOTTEST AREA OF THE BURN, PERSONAL PROPERTY ON THE SEAT WAS DESTROYED. THE TEMPERATURE OF THE HEAT MELTED A CD CASE AND PENS WHICH WERE IN A BAG ON THE SEAT. DRIVER RECEIVED BURNS ON FINGERS WHEN THEY BRUSHED AGAINST SEAT. GM HAS BEEN CONTACTED BY OWNER FOR ASSISTANCE. THE GM REPRESENTATIVE STATE THEY ARE UNAWARE OF ANY OTHER OCCURANCE. DT

• 12/08/2005· AIR BAGS

  2 YEAR + PROBLEM WITH AIR BAG LIGHT ON AND OFF. HAVE HAD THE VEHICLE AT THE DEALERSHIP AT LEAST 7 TIMES FOR THE SAME PROBLEM. NO REMEDY AS YET. *NM

• 12/08/2004· ENGINE AND ENGINE COOLING

  I FILED THIS SAME COMPLAINT LAST YEAR AT THE SAME TIME. THE CAR OPERATED FINE FOR EXACTLY ONE WHOLE YEAR AFTER DEALERSHIP REPLACED THE FUEL REGULATOR. THE FAILURE IS THAT THE VEHICLE STALLS WHILE DRIVING. WHEN THIS OCCURS THERE IS A TOTAL LOSS OF POWER AND CONTROL OF THE CAR. I AM UNABLE TO STEER, STOP, EVERYTHING LOCKS UP. THE CONSEQUENCES OF DRIVING A CAR LIKE THIS IS ME LOSING MY LIFE. ON 11/29/04 IS WHEN THE PROBLEM RECURRED. THEN ON 11/30 AS I WAS DRIVING TO WORK IT STALLED WITH A PUBLIC TRANSPORTATION BUS ON MY TAIL, THE CAR LOSS POWER. THE BUS DRIVER WAS HONKING HIS HORN AND FLASHING HIS LIGHTS BUT SHOWED LITTLE SIGNS OF SLOWING DOWN FOR A CAR THAT WAS STALLED OUT. I FEEL THESE VEHICLES WITH THIS PROBLEM SHOULD BE TOTALLY RECALLED UNTIL THE MANUFACTURER CAN DETERMINE WHAT IS CAUSING THE PROBLEM. I AM WILLING TO ALLOW THEM TO TROUBLESHOOT MY CAR TO EVERY EXTENT. IT HAS BEEN AT THE DEALERSHIP FOR ALMOST 2 WEEKS AND ALL THEY CAN SAY IS TO CONTINUE DRIVING THE CAR UNTIL IT GETS WORSE. THAT IS DEFINITELY NOT AN OPTION AS I DID LAST YEAR AND THEY STILL WERE NOT ABLE TO FIX THE CAR. THESE CARS ARE GOING TO CAUSE SOMEONE TO LOSE THEIR LIFE IF THEY HAVEN'T ALREADY AND SOMETHING NEEDS TO BE DONE ABOUT IT A.S.A.P. I REFUSE TO PICK UP MY CAR FROM THE DEALER UNTIL THEY HAVE A FIX, I ALSO REFUSE TO MAKE ANOTHER PAYMENT ON THE CAR UNTIL IT IS IN WORKING CONDITION. I FEEL THAT EITHER THIS CAR WILL EXPLODE ON ME THE NEXT TIME I ATTEMPT TO CRANK IT OR I AM GOING TO BE KILLED WHEN IT STALLS WHILE I AM DRIVING. MY LIFE IS WAY MORE VALUABLE THAN THIS CAR WILL EVER BE WORTH TO ANYONE. I DIDN'T GET MUCH ASSISTANCE FROM YOU LAST YEAR WHEN I FILED THIS COMPLAINT SO I AM HOPING YOU HAVE A NEW INSIGHT ON THE SERIOUSNESS THIS CAR POSES. *JB

• 12/08/2003· FUEL SYSTEM, GASOLINE

  FUEL REGULATOR LEAKING ON TOP OF THE ENGINE, WILL CAUSE A FIRE. *AK

• 12/07/2004· FUEL SYSTEM, OTHER

  ON SUNDAY MORNING DECEMBER 7,2003 MY 11 YR OLD AND I WERE HEADING OUT, I STARTED MY 2000 IMPALA LS AND "BOOM!! THE CAR BLEW,SHOOK, AND STARTED SMOKING, WE BOTH JUMPED OUT. MY NEIGHBORS CAME RUNNING TO SEE WHAT HAD HAPPEN. I CALLED MY INSURANCE AND THEY HAD A TOW TRUCK COME GET THE CAR TO MY MECHANIC. TURNS OUT THE FUEL PRESSURE REGULATOR MALFUNTION AND BLEW AND CAUSED THE EXPLOSION. MY MECHANIC AND I BOTH CALLED CHEVERLET ON THIS, THERE RESPONSE WAS"NOT ENOUGH REPORTS FOR A RECALL"BUT TO SAVE MY RECIEPTS AND WHEN THERE IS I WILL BE REIMBURSED.I GOT A REPORT NUMBER AND THAT WAS IT.AFTER ALMOST 2 WEEKS I GOT MY CAR BACK AND PAID OVER $1500.00 IN REPAIRS FOR THE DAMAGES CAUSED FROM IT. I FINALLY GOT A RECALL LETTER , CALLED CHEVERLET AND THEY GAVE ME ANOTHER FILE NUMBER TO PUT ON MY CLAIM FORM.I JUST GOT A CALL FROM THEM THIS PAST FRIDAY INFORMING ME THEY WILL ONLY REIMBURSE ME 800 AND SOME CHANGE. WHEN I ASKED WHY, ALL MARIO JOHNSON COULD SAY WAS THATS ALL WERE WILLING TO PAY YOU. SO I ASKED HIM IF EVERYONE WHOS CAR BLEW UP FROM THIS IS GOING TO HALF TO EAT ALMOST 50% OF THE COST FROM THERE FAULTY PART? HE REFUSED TO ANSWER ME. I BELIVE I AM ENTITLED TO MY TOTAL COST OF REPAIR OF THE $1500 + , NOT THE 800 AND SOME CHANGE THEY ARE OFFERING ME FOR THERE ERRORAND DEFAULT ON THIS CAR. I HOPE YOU CAN HELP ME AND OTHERS WHO ARE AND WILL BE IN THE SAME PERDICTAMENT AS MYSELF GET ALL OF OUR HARD EARNED MONEY BACK. THANK YOU. *AK

• 12/06/2014· ENGINEFire

  WAS DRIVING CAR HEARD LOUD BOOM SOUND UNDER HOOD THEN SMOKE AND FIRE CAME FROM UNDER HOOD. I PUT FIRE OUT BUT DON'T KNOW IF CAR WILL START SCARED TO TRY. TOOK TO FELIX CHEVY AND THEY HALF ASSESSED PERFORMED RECALL FIXTURE. SAID THEY DID TO BEST OF ABILITY NOW I HAD A FIRE AND CAR WAS DOING SAME THING AFTER I TOOK IT TO THEM. *TR

• 12/06/2011· POWER TRAIN

  TRANSMISSION OVERDRIVE SHAFT SPLINE IS STRIPPED PREVENTING THE OVERDRIVE FROM BEING USED. I BOUGHT THIS CAR FROM A NEIGHBOR JUST NOW, BUT THIS TRANSMISSION PROBLEM OCCURRED AT LEAST 2 YEARS AGO WITH APPROXIMATELY 110,000 MILES ON IT. I JUST HAD THE EXACT TRANSMISSION ISSUE CONFIRMED NOW. *TR

• 12/06/2003· ENGINE AND ENGINE COOLING

  LEAKING INTAKE MANIFOLD GASKET ON A 2000 CHEVY IMPALA WITH THE 3.4 LTR ENGINE COSTING SEVERAL HUNDRED DOLLARS IN REPAIRS AND POSSIBLE ENGINE DAMAGE. *LA

• 12/06/2002· SERVICE BRAKES, HYDRAULIC

  AIRBAG LIGHT WORKS INTERMITTENTLY, REPAIRED TWICE. BRAKES PULSATE, ROTORS HAVE TO BE RESURFACED EACH YEAR. BRAKE LIGHT WORKS INTERMITTENLY. THERE IS AND ODOR COMING FROM THE AIR CONDITIONING SYSTEM.

• 12/05/2008· ELECTRICAL SYSTEM

  I HAVE WHAT I AM CALLING THE "CLASSIC GM PASSLOCK PROBLEM" WITH MY 2000 CHEVY IMPALA. IT STARTED ABOUT 2 YEARS AGO VERY RANDOMLY NOT STARTING. ON NOVEMBER 28, 2008 I REPORTED A VEHICLE PROBLEM TO THE LOCAL GENERAL MOTORS DEALERSHIP. MY '2000 CHEVY IMPALA ANTI-THEFT WARNING LIGHT WAS OCCASIONALLY COMING ON AND VEHICLE WOULD NOT START AT TIMES.' THE DEALERSHIP CHARGED ME $812.00 TO REPLACE FAULTY PASSLOCK MODULE, NEW IGNITION SWITCH AND CYLINDER. I'M CONCERN ABOUT ALL THE WORK BEING DONE AS STATED AND CHARGED FOR FACTORY DEFECTS, MANY VEHICLE OWNERS HAVE HAD THE SAME PROBLEM WITH THEIR GM AUTO. IN ADDITION, I DID NOT RECEIVE A NEW RECODED KEY. SECOND, THE REPLACEMENT PART FOR THE FAULTY PASSLOCK MODULE WAS NOT LISTED ON THE INVOICE AS AN ITEMIZED PART ORDERED AND REPLACED AS APPEAR OTHER ITEMS. THIRDLY, IF THE PART NOT LISTED ON THE INVOICE, HOW IS THE WARRANTY COVERED? I LATER LEARNED THAT THE DOOR, TRUNK AND IGNITION SHOULD BE OPERATED BY ONE KEY. AND IF PROCEDURE REQUIRES IGNITION SWITCH LOCK CYLINDER TO BE REPLACED, NEW IGNITION SWITCH LOCK CYLINDER SHOULD BE RECODED TO OLD KEY. ALSO, PASSLOCK SENSOR WAS AN INTEGRAL PART OF IGNITION SWITCH ASSEMBLY, BUT I STILL PAID TOO MUCH; I AM SEEKING A FULL REFUND. *TR

• 12/05/2006· VEHICLE SPEED CONTROLCrash

  I DROVE AROUND THE REAR OF MY HOME WHICH IS WHERE MY GARAGE IS LOCATED. I CAME TO A COMPLETE STOP. I ACTIVATED MY GARAGE OPENER FROM MY VEHICLE. ONCE THE GARAGE DOOR COMPLETED OPENED I TOOK MY FOOT OFF THE BRAKE PEDAL AND ALL OF A SUDDEN MY CAR ACCELERATED TO A HIGH SPEED. I COULD NOT STOP THE CAR. THE CAR JUMPED A 9 INCH LEDGE AND I CRASHED THROUGH MY GARAGE WALL, AND INTO MY BASEMENT AND THE CAR FINALLY STOPPED IN MY BASEMENT WHEN IT HIT MY COMPUTER DESK. *NM

• 12/05/2006· VEHICLE SPEED CONTROLCrash

  I WAS DRIVING INTO THE PARKING LOT OF MY PLACE OF EMPLOYMENT. I WAS GOING SLOWLY AND ALL OF A SUDDEN THE CAR ACCELERATED TO A HIGH RATE OF SPEED AND, I COULD NOT STOP. I CRASHED INTO A CYCLONE FENCE, 2 CENTRAL A/C UNITS, WENT DOWN A HILL AND NEARLY CRASHED INTO 2 POLES . I FINALLY STOPPED THE CAR BY HOLDING THE BRAKES AND SHUTTING THE CAR OFF. *NM