Safety ratings
2000 Cadillac Deville 4-DR. w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (5)
- SEAT BELTS:FRONT:BUCKLE ASSEMBLYCampaign 00V347000 · 30/10/2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.
Risk: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.
Fix: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
- VEHICLE SPEED CONTROLCampaign 00V021000 · 26/01/2000
VEHICLE DESCRIPTION: LIMOUSINES. DURING NORMAL ENGINE ROLL, THE PLASTIC END FITTING OF THE CRUISE CONTROL CABLE COULD CONTACT THE BRAKE MASTER CYLINDER AND FRACTURE. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS."
Risk: THE FRACTURE COULD PREVENT FULL CLOSING OF THE THROTTLE AND CAUSE A SMALL INCREASE IN ENGINE RPM IN DRIVE WITH THE BRAKE APPLIED.
Fix: DEALERS WILL INSTALL A NEW CRUISE CONTROL BRACKET AND, IF NECESSARY, WILL REPLACE THE CRUISE CONTROL CABLE.
- ELECTRICAL SYSTEM:IGNITIONCampaign 14V355000 · 23/06/2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTSCampaign 00V114000 · 17/04/2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.
Risk: WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.
Fix: DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.
- SEAT BELTS:FRONT:RETRACTORCampaign 02V227000 · 05/09/2002
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Risk: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Fix: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Owner complaints
Most-reported areas
- ELECTRICAL SYSTEM60
- ENGINE AND ENGINE COOLING54
- SERVICE BRAKES27
- VISIBILITY26
- AIR BAGS25
- STEERING25
- HYDRAULIC19
- STRUCTURE13
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/29/2004· AIR BAGSCrash
WHILE DRIVING 75 MPH THE VEHICLE WAS A RAN OFF THE ROAD BY A SEMI TRUCK AND COLLIDED HEAD ON INTO A HIGHWAY SIGN. THE AIR BAG DID NOT DEPLOY UPON IMPACT. NO INJURIES REPORTED, HOWEVER THE VEHICLE IS CONSIDERED TOTALED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
- 12/29/2003· SUSPENSION
HEAVY VIBRATION IN THE STEERING WHEEL CAUSED A DISTRACTION TO THE CONSUMER WHILE DRIVING. *AK
- 12/28/2000· TIRES
THE MICHELIN (SYMMETRY ALL SEASON TPCSPEC 1109MS P225/60R16 97S) TIRE DISINTEGRATED WHILE DRIVING CAUSING THE LIGHTS ON THE DASHBOARD TO COME ON. *MJS
- 12/27/2006· ENGINE AND ENGINE COOLING
STARTED BURNING OIL AT 58,000. DEALER REPLACED PISTONS AND CHARGED ME $6376. CALLED MFG. TO COMPLAIN ABOUT COST. THEY IMMEDIATELY REFUNDED 50% OF BILL. WAS THERE A RECALL? AM I STILL PAYING MORE THAN I SHOULD? THE 50% REFUND CAME TOO EASY. I TALKED TO A STRANGER AT A CAR WASH, WITH AN IDENTICAL CAR, WHO HAD THE EXACT SAME PROBLEM! HIS WAS STILL UNDER WARRANTY. *NM
- 12/22/2004· SEATSFire
DRIVER'S SIDE SEAT HEATER IGNITED AND BURNED THROUGH SEATING MATERIAL. *JB
- 12/21/2004· STEERING,ENGINE AND ENGINE COOLING
THE CONSUMER NOTICED THAT WHEN THE VEHICLE WAS ON A FLAT SURFACE IT WOULD NOT LEAK FLUID, BUT IF THE VEHICLE WAS ON A INCLINE THE VEHICLE WOULD LEAK FLUID FROM UNDERNEATH THE VEHICLE. THE CONSUMER CONTACTED A DEALER FOR AN APPOINTMENT. THE MECHANIC INFORMED THE CONSUMER THAT THE PRESSURE AND RETURN LINE HOSE NEEDED REPLACEMENT. *JB THE LEAK WAS FROM THE POWER STEERING PRESSURE HOSE WHICH HAD SPLIT. THE VEHICLE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH. *NM
- 12/20/2001· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY,SEAT BELTS,STRUCTURE,VEHICLE SPEED CONTROL,SEATS,EQUIPMENTCrash
CONSUMER WAS TRAVELING ON THE HIGHWAY AND SUDDENLEY VEHICLE ACCELERATED AND TOOK OFF IN TRAFFIC, CONSUMER HAD BOTH FEET ON THE BRAKES, THE VEHICLE DID NOT RESPOND APPROPRIATELY FOR BRAKES, VEHICLE WAS OUT OF CONTROL. *AK CONSUMER STATES THAT THE DRIVERS SEAT HEATER IS INOPERATIVE, DRIVER AND PASSENGER FRONT SEAT BELT BUCKLES WERE OUT OF POSITION, AND THE PASSENGER SIDE PLASTIC RETAINER WAS BROKE, WHILE PULLING INTO A PARKING SPACE CONSUMER LOST ALL POWER STEERING, DEALER REPLACED RACK AND PINION, ENGINE IS MAKING A KNOCKING NOISE, WHILE ACCELERATING VEHICLE STARTED IN THIRD GEAR, WHICH THE GEARS SEEM TO LOCK UP INTERNALLY, VEHICLE STARTS VIBRATING AT APPROXIMATELY 50 MPH, THE RIGHT CENTER DASH A/C VENT CLOSES BY IT SELF, THE NIGHT VISION LENS IS CRACKED AND THE CONSOLE HOLDER AND LATCH BROKE.*YD
- 12/20/2001· ENGINE AND ENGINE COOLINGCrash
THIS CAR WAS SUPPOSE TO BE REPURCHASED BY GMC UNDER THE LEMON LAW I HAVE THOSE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
- 12/18/2006· ELECTRICAL SYSTEM
TL*- THE CONTACT CALLED TO REPORT THAT THE DASHBOARD LIGHTS WILL NOT GO OFF AND RECEIVED A RECALL LETTER FOR INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT (RECALL # 00V114000). THE CONTACT CALLED AN AUTHORIZED DEALER LAST WEEK AND WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR AND THAT THERE WAS NO RECALL. THE CAR HAS ALSO STALLED WHILE TRAVELING AT 50 MPH. THE CONTACT WAS ABLE TO PULL OF TO THE SHOULDER AND RESTART THE VEHICLE WHEN THIS HAPPENED. IT HAS OCCURRED OVER 10 TIMES.
- 12/17/2001· ENGINE AND ENGINE COOLING
WHILE DRIVING 35 TO 40 MPH VEHICLE STALLS AND STEERING WHEEL LOCKS UP. DOES NOT NOT HAVE ANY WARNING WHEN VEHICLE STALLS. THIS HAPPENS INTERMITTENTLY. CONTACTED DEALER, AND DEALER COULDN'T FIND ANYTHING WRONG BECAUSE PROBLEM HAS TO BE DUPLICATED.*AK
- 12/16/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED A NEW CHIP. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
- 12/15/2014· AIR BAGS
AIR BAG WARNING LIGHT COMES ON. AFTER DOING SOME RESEARCH ON THE INTERNET IT SEEMS TO BE RELATED TO A WIRING PROBLEM UNDERNEATH THE DRIVER'S SEAT. I CONFIRMED THIS BY MOVING THE SEAT WHICH CAUSES THE LIGHT TO COME ON OR GO OUT. SINCE THIS IS A SAFETY RELATED PROBLEM WHICH MIGHT INACTIVATE THE AIR BAGS, I BELIEVE THAT THIS SHOULD BE HANDLED BY A RECALL NOTICE BY GM AND THE BURDEN TO REPAIR THE LOOSE WIRE CONNECTION SHOULD FALL UPON GM. THANKS. *TR
- 12/15/2004· ENGINE AND ENGINE COOLING
CONSUMER NOTICED OIL ON PARKING GARAGE FLOOR. TOOK VEHICLE TO DEALERSHIP FOR INSPECTION. DEALERSHIP INDICATED OIL WAS LEAKING FROM THE OIL PAN GASKET REAR SEAL, UPPER CRANK CASE VALVE COVER, AND REAR SEAL DUE TO A FLAW IN THE NORTH STAR ENGINE. OIL PAN CASKET HAD BEEN REPLACED, AND UPPER CRANK CASE WILL BE REPLACED. THIS WAS A COMMON FAILURE WITH THESE ENGINES.*AK
- 12/11/2001· SERVICE BRAKES, HYDRAULICCrash
ANTI-LOCK BRAKE SYSTEM HAS FAILED 3 TIMES. DEALER CAN'T FIND ANYTHING WRONG WITH VEHICLE. BRAKES LET GO AND WILL NOT STOP VEHICLE. CONSUMER WAS GOING APPROXIMATELY 40MPH IN TRAFFIC, AND WHEN APPLYING BRAKES TO SLOWDOWN THEY FAILED, CAUSING CONSUMER TO REAREND ANOTHER VEHICLE. CONSUMER WAS CRITICALLY INJURED, AND VEHICLE WAS TOTALED.*AK
- 12/11/2001· VISIBILITY
PASSENGER SIDE REAR-VIEW MIRROR HAS SHATTERED AFTER AN EXPLOSION SOUND 3 TIME IN EIGHT MONTHS, MIRROR AND HOUSING WERE CHANGED TWO TIMES AND THE MIRROR AND HEATING MECHANISM WAS DISMANTLED THE TIRD TIME, TO NO AVAIL.
- 12/10/2014· ELECTRICAL SYSTEM
2000 CADILLAC DEVILLE PA IGNITION SWITCH PROBLEMS. *MW THE CONSUMER STATED THE IGNITION LOCK CYLINDER WAS REPLACED IN AUGUST 2013. HE IS SEEKING REIMBURSEMENT. *JB
- 12/10/2003· VISIBILITY
THE SUN VISOR DOESN'T EXTEND FORWARD FAR ENOUGH. AS A RESULT, THE VISOR OBSTRUCTS DRIVER'S VIEW. THE VISOR WAS CHANGED IN THE NEWER MODEL YEAR VEHICLES, BUT THE MANUFACTURER WAS NOT WILLING TO RESOLVE THE PROBLEM ALTHOUGH THEY WERE AWARE OF VISOR'S DEFECT. *AK *CB *JB
- 12/10/2003· ENGINE AND ENGINE COOLING
THE CRANK SENSOR FAILED WHILE THE VEHICLE WAS IN MOTION. THE POWER STEERING AND THE BRAKES WOULD FAIL WHEN THE ENGINE HAD GONE OUT. *AK THE FAILURES ALMOST RESULTED IN COLLISIONS. *SCC *JB
- 12/09/2014· ELECTRICAL SYSTEM
200 CADILLAC DEVILLE. CONSUMER WRITES TO ADDRESS CONCERNS RELATED TO RECALLS AND THE IGNITION SWITCH. *TGW THE CONSUMER STATED THE RECALLED DID NOT ADEQUATELY ADDRESS THE PROBLEMS WITH THE IGNITION SWITCH. THE CONSUMER STATED HE EXPERIENCED A TERRIFYING EVENT WHEN THE SWITCH WAS TURNED ON AND THE ENGINE RUNNING, THE STEERING WHEEL LOCKED UP WHEN THE WHEEL WAS TURNED TO THE LEFT. THE CONSUMER WAS UNABLE TO TURN OFF THE VEHICLE. IT TOOK TWO STRONG MEN TO MANUALLY TO TURN THE WHEEL ENOUGH TO TURN TO VEHICLE OFF. THE IGNITION SWITCH WAS REPLACED. *JB
- 12/08/2000· VEHICLE SPEED CONTROL
WHEN FOOT IS TAKEN OFF ACCELERATOR CAR WILL STALL WITHOUT WARNING. NO HESITATION, SHAKING, VIBRATION, WARNING LIGHTS, ETC. CAN BE ON LOCAL STREETS OR HIGHWAY. DEALER HAS REPLACED SENSORS ON 3 OCCASSIONS AND STATED THAT CADILLAC RECOGNIZES THIS IS A PROBLEM WITH 2000 DEVILLES. PROBLEM IS SIMILAR TO ANOTHER LISTED IN CONSUMER COMPLIANTS SECTION. *AK
- 12/07/2006· ENGINE AND ENGINE COOLING
OIL LEAK FROM OIL PAN. THIS CAR HAD NOT LEAKED OIL PREVIOUS TO THIS INCIDENT. WHILE DRIVING I NOTICED AN OIL BURNING SMELL AND SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER INVESTIGATION I LEARNED THAT 3 QUARTS OF OIL HAD LEAKED DURING MY DRIVE. I DID GET THIS FIXED A AUTO REPAIR FACILITY. I THEN LEARNED THAT THE FIX THAT GM HAD COME UP WITH WAS SOME SORT OF PLATE. THE REPAIR SHOP INSTALLED SAME. *JB
- 12/07/2005· ELECTRICAL SYSTEM
DT: THE CONTACT STATES THE BATTERY LEAKING ACID. THE BATTERY WAS LOCATED IN THE PASSENGER'S COMPARTMENT. THIS CAUSED A HOLE IN THE VEHICLE. THE CONTACT AND WIFE SUSTAINED INJURIES. HE BURNED HIS SINUSES WHEN REMOVING THE BATTERY. THE FUMES CAUSED THE CONTACT'S WIFE SKIN TO DRY OUT AND FLAKE OFF FROM HER NECK TO FEET. THE MANUFACTURER OFFERED TO REPAIR THE HOLE AFTER HE PAID FOR AN EVALUATION. THE CONTACT REPAIRED THE HOLE HIMSELF. HE WENT TO THE SERVICE DEPARTMENT TO PURCHASE A NEW BATTERY, BUT THEY WOULD NO INSTALL IT BECAUSE THE BATTERY WAS LOCATED IN THE PASSENGER'S COMPARTMENT. *AK UPDATED 12/27/2005. *NM
- 12/06/2010· VEHICLE SPEED CONTROL
I WAS RIDING DOWN THE STREET AND I FELT MY CAR GOING A LITTLE FASTER THAN IT WAS SUPPOSE TO BECAUSE I WAS NOT ON THE GAS PEDAL. MY TURN WAS COMING UP SO I PUT MY FOOT ON THE BRAKES IT ACTED LIKE IT REALLY DIDN'T WANT TO SLOW DOWN SO I HAD TO PUNCH ON MY BRAKES KIND OF HARD TO MAKE THE TURN. AND SOON AS I TOOK MY FOOT OFF THE BRAKE IT STARTED SPEEDING UP AGAIN. SO I PULLED OVER AND CUT THE CAR OFF FOR ABOUT 10 SECONDS THEN STARTED IT BACK UP. AFTER I STARTED THE CAR BACK UP IT RAN FINE. GOING TO CALL THE DEALER WHERE THE CAR WAS BROUGHT AT AND SEE WHAT THEY HAVE TO SAY ABOUT THIS ''' DANGEROUS SITUATION'''. *TR
- 12/01/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND THE BRAKES BECAME INOPERABLE. THE CONTACT WAS ABLE TO MERGE OVER AND PLACE THE VEHICLE INTO PARK. THERE WAS A SUDDEN INCREASE OF ENGINE RPMS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
- 11/30/2004· SEAT BELTS
THE CONSUMER REQUESTED INFORMATION ON FAILURE MECHANISM 02031 THE FRONT SAFETY BELT RETRACTORS WERE INOPERATIVE. *BF *SC
- 11/26/2003· ENGINE AND ENGINE COOLING
2000 CADILLAC DEVILLE NORTH STAR WITH 50 THOUSAND MILES....USES OIL AND HAS SINCE 30 THOUSAND MILES... CATES MOTOR COMPANY OF MADISONVILLE, KENTUCKY SAYS THAT USING OIL IS NORMAL FOR THE NORTH STAR ENGINE. USING OIL IS NOT NORMAL! I HAVE NEVER OWNED ANYTHING BUT CADILLACS AND THEY DIDN'T USE OIL UNTIL 100+THOUSAND MILES. MY 88 CADILLAC SEDAN DEVILLE-GOLD EXECUTIVE HAS 203,000 MILES AND USES A QUART EVERY 3,000 MILES! A 2000 CADILLAC DEVILLE WITH A NORTH STAR ENGINE SHOULD NOT BE USING OIL... USING OIL IS NOT NORMAL. WHY IS CATES MOTOR COMPANY OF MADISONVILLE, KY. TELLING ME IT IS NORMAL? WHY AREN'T THEY PREPARED TO FIX THE PROBLEM OF USING OIL IN A $50,000.00 C-A-D-I-L-L-A-C OWNED BY A LIFE TIME PATRIOT? MY CADILLAC'S ID # [XXX]. I HAVE CALLED CADILLAC... LEFT MESSAGE WITH AUTOMATED SERVICE... NO RESPONSE. I HAVE E-MAILED CADILLAC WITH NO RESPONSE. I HAVE REPEATEDLY ASK CATES MOTOR COMPANY TO HAVE A CADILLAC REPRESENTATIVE CONTACT ME... NO RESPONSE. WANT TO SPEAK WITH A REAL LIVE CADILLAC REPRESENTATIVE. [XXX] *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 11/26/2002· STEERING
WHILE DRIVING VEHICLES' STEERING WHEEL WILL CONSTANTLY TILT DOWNWARDS WITHOUT BEING TILTED BY THE DRIVER, THEIR IS ALSO A STUMPING NOISE IN THE STEERING COLUM. THE DEALERSHIP CANNOT FIX THE PROBLEM. TS
- 11/24/2006· VISIBILITY,STRUCTURE
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS OR WHILE STATIONARY, THE EXTERIOR SIDE VIEW MIRRORS AND FRONT ROOF PILLARS OBSTRUCTED THE VIEW AND CREATED BLIND SPOTS TO THE FRONT SIDES OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THERE WERE OTHER MODELS WHICH HAD THE SIDE MIRRORS ATTACHED TO THE DOOR, INSTEAD OF THE WINDOW PILLAR. THE CONTACT HAD NOTICED MANY NEWER MODEL VEHICLES, SUCH AS THE NISSAN VERSA AND MINI COOPER BEING MANUFACTURED THIS WAY. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. UPDATED 12/18/06. *JB
- 11/21/2003· ENGINE AND ENGINE COOLING
WHILE DRIVING AT VARIOUS SPEED, THE VEHICLE INTERMITTENTLY STALLED. CONSUMER TOWED THE VEHICLE TO THE DEALER, TECHNICIAN COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *NLM
- 11/17/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 11/16/2004· EXTERIOR LIGHTING
CRACKED TAIL LIGHT ASSEMBLY FILLED WITH WATER AND SHORTED OUT ALL ELECTRICAL SIGNALS. *AK
- 11/08/2010· LATCHES/LOCKS/LINKAGES
MY KEY FOB STARTED TO HAVE PROBLEMS AT FIRST, UNLOCKING MY DRIVERS DOOR. I HAVE ALL THE DOORS SET TO LOCK WHEN PUT IN GEAR AND UNLOCK WHEN THE KEY IS REMOVED. I HAD SHUT THE VEHICLE OFF BUT MY DOOR DID NOT ELECTRICALLY UNLOCK SO I TRIED MANUALLY TO LIFT THE BUTTON AND IT WOULD NOT LIFT HIGH ENOUGH TO ALLOW THE DOOR LEVER TO RELEASE THE DOOR. THE DOOR WAS INOPERABLE. MY VEHICLE IS A DTS, THE SEATS ARE BUCKET TYPE. I COULD NOT GET OUT OVER THE CONSOLE OR LIFT MY LEG PAST THE DASHBOARD EASILY. THE DOOR WILL NOT LET ME IN BY KEY OR KEYFOB OR OUT BY MANUAL UNLOCK. A SAFETY ISSUE? *TR
- 11/07/2002· ENGINE AND ENGINE COOLING
WHILE APPROACHING AN INTERSECTION THE VEHICLE WILL SHUT DOWN WITHOUT PRIOR WARNING. ALSO THE CHECK ENGINE LIGHT WILL APPEAR ON THE DASHBOARD. DUE TO THE CRANK SHAFT SENSOR. PLEASE PROVIDE FURTHER INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
- 11/05/2014· STEERING,AIR BAGS,SERVICE BRAKES
MY COMPLAINT IS ABOUT THE REMEDY FOR RECALL #14V355.THE JULY 2, 2014 LETTER TO [XXX] RE:NHTSA NOTIFICATION CAMPAIGN NO. 14V-355 FROM [XXX] , GM, STATES ON PAGE 3 THAT "THE TORQUE PERFORMANCE OF THE IGNITION SYSTEM MAY BE INSUFFICIENT TO RESIST ENERGY GENERATED WHEN THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT". THIS IS THE SAME IGNITION SWITCH THAT GM HID FROM THE PUBLIC FOR YEARS WHICH RESULTED IN 196 CLAIMS FOR DEATH, 116 CATASTROPHIC INJURIES AND 1,460 OTHER INJURIES. INSTEAD OF REPLACING THE FAULTY IGNITION SWITCH FOR THE RECALL, YOUR ORGANIZATION IS ALLOWING GM TO BLOCK THE KEY FROM BEING PLACED ON A KEY RING WITH HOUSE KEYS, THE REMOTE FOB THAT COMES WITH THE VEHICLE TO OPERATE DOOR LOCKS, SEAT POSITIONING, TRUNK RELEASE AND PANIC ALARM. AND THE GM PROVIDED CADILLAC MEDALLION THAT IS USED TO RETURN THE KEY TO ME IF IT BECOMES LOST. MOST PEOPLE NEED TO KEEP HOUSE KEYS ON THE CAR KEY RING, AND THE FOB IS INTEGRAL TO USING THE VEHICLE. THE RECALL FIX BEING ALLOWED BY YOUR AGENCY IS DANGEROUS AND WRONG. SUBSEQUENT OWNERS OF THE VEHICLES WILL NOT KNOW ABOUT THE RECALL AND POP THE LITTLE PIECE OF PLASTIC OUT OF THE KEY HOLE AND ATTACH ALL OF THEIR KEYS ON ONE KEY RING. FOR CURRENT OWNERS, THIS TAKES AWAY ONE OF THE FUNCTIONS OF THE VEHICLE, THE FOB USAGE AND MAKES LIFE MORE DIFFICULT HAVING TO KEEP TRACK OF A SINGLE CAR KEY AND THEIR KEY RING WITH ESSENTIAL KEYS ON IT. ACCORDING TO THE WASHINGTON POST, GM KNEW ABOUT THE DEFECT AND CHANGED THE IGNITION SWITCH PART IN NEWER VEHICLES USING THE SAME PART NUMBER TO AVOID A RECALL AS PEOPLE WERE INJURED AND DIED. GM'S FIX LEAVES MY CAR WITH ITS DEFECTIVE IGNITION SWITCH WHICH IS STILL SUBJECT TO CATASTROPHIC FAILURE. WHO ARE YOU PROTECTING? GM? NOT ME AND I AM TERRIFIED. I WANT MY IGNITION SWITCH REPLACED WITH ONE THAT IS PROPERLY DESIGNED AND MANUFACTURED FOR THE SAFE USE OF MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 11/05/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE FRONT PASSENGER AND BOTH REAR DOORS. THE DRIVER DOOR WAS THE ONLY DOOR THAT WAS UNAFFECTED BY THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE STARTED TO OCCUR AFTER THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FOB WAS WORN OVER TIME AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FOB WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,351.
- 11/05/2007· ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO THE DEALER. THEY REMOVED THE BATTERY AND STATED THAT THE FLOORBOARD HAD TO BE REPAIRED BECAUSE THE RED CAP ON THE BATTERY EXPLODED. ACID SPILLED EVERYWHERE AND CORRODED ALL OF THE CABLES. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE BATTERY WAS THE ORIGINAL EQUIPMENT. THE CURRENT AND FAILURE MILEAGES WERE 63,000. *UPDATED 12/12/07 *BF
- 10/29/2015· ENGINEFire
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, AN ABNORMAL ODOR OF BURNING OIL WAS NOTICED WITHIN THE VEHICLE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 12/03/15*LJ..UPDATED 02/01/16 *BF *JS
- 10/28/2015· FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING OR PARKED, THERE WAS OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT IT WAS A KNOWN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
- 10/28/2004· SEAT BELTS
FRONT SAFETY BELT RETRACTORS INOPERATIVE ON 2000 CADILLAC DEVILLE (02031). *BF
- 10/28/2003· ELECTRICAL SYSTEM
CONSUMER COMPLAINED ABOUT THE POSITIONING OF THE BATTERY. IT IS LOCATED BENEATH THE RIGHT REAR PASSENGER SEAT. THERE IS NO PROTECTIVE SHIELD. CURRENTLY IT IS LEAKING FUMES WHICH WAS FLOWING THROUGHOUT THE VEHICLE. *AK
- 10/27/2010· ELECTRICAL SYSTEM,VISIBILITY
WINDOW IN FRONT DOOR AND OTHER DOORS JUMP OFF TRACK AND DROP DOWN. IF HALE STORM, OR HEAVY RAIN THIS COULD IMPAIR DRIVERS ABILITY TO OPERATE SAFELY. CADILLAC HAS MANY COMPLAINTS DUE TO THIS AFTER I INVESTIGATED IT. I HAVE 2 DOORS AT PRESENT WITH WINDOWS BROKE. PLEASE ADVISE WHAT I CAN DO AND EXPECT GMC TO DO. *TR
- 10/26/2004· VEHICLE SPEED CONTROL
THE ACCELERATOR STICKS. THE VEHICLE WAS REPAIRED, BUT THROTTLE STILL STICKS.*AK
- 10/25/2000· ELECTRICAL SYSTEM
HORN DOES NOT ACTIVATE FREELY. CONSUMER HAS TO DEPRESS IT VERY HARD, IN A VERY SMALL AREA, WHICH MAKES IT IMPOSSIBLE TO DEPRESS IN AN EMERGENCY. MANUFACTURER HAS BEEN CONTACTED ABOUT THIS DESIGN AT LEAST 12 TIMES.*AK
- 10/24/2008· VISIBILITY
TL*THE CONTACT'S SPOUSE OWNS A 2000 CADILLAC DEVILLE. ON THREE SEPARATE OCCASIONS, THE REAR PASSENGER, FRONT PASSENGER, AND FRONT DRIVER'S SIDE WINDOWS FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER AND THEY REPLACED THE WINDOW REGULATOR. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 26,000 AND FAILURE MILEAGE WAS 8,000.
- 10/24/2001· ENGINE AND ENGINE COOLING
WHILE DRIVING, VEHICLE WILL STALL RANDOMLY. *SLC
- 10/23/2000· ELECTRICAL SYSTEM
THE VEHICLE HAS BEEN IN FOR SERVICE AND REPAIR SINCE OWNERSHIP DUE TO FAILURE OF THE THEFT SYSTEM, THE SERVICE ANTI-THEFT SYSTEM LIGHT CONTINUALLY ILLUMINATES, CONSUMER IS REQUESTING THE LEMON LAW. *MJS
- 10/22/2014· ELECTRICAL SYSTEM
2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *TGW ACCORDING TO THE RECALL LETTER, THE PARTS WERE NOT AVAILABLE. *JB
- 10/18/2004· ELECTRICAL SYSTEM
BATTERY FAILURE PRODUCED HYDROGEN GAS, BATTERY LEAKED OUT AND TERMINAL CORRODED WITHIN BATTERY. * BF THE BATTERY SUDDENLY WENT DEAD. THE BATTERY WAS UNDER THE REAR SEAT. THE POSITIVE TERMINAL HAD CORRODED FROM WITHIN THE SHELL. (AC DELCO BATTERY) 2000 CADILLAC DTS. *SC *JB
- 10/17/2014· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 10/16/2002· ENGINE AND ENGINE COOLING
THE ENGINE BLOCK SWEATS WATER THROUGH THE BLOCK. MR