crashtest

1999 / Mercury

1999 Mercury Grand Marquis

Safety ratings

1999 Mercury Grand Marquis 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 4★Side, rear passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (5)

  • EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZERCampaign 00V200000 · 18/07/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

    Risk: IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

    Fix: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

  • FUEL SYSTEM, GASOLINECampaign 06E056000 · 13/06/2006

    CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

    Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    Fix: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

  • SEAT BELTS:FRONT:ANCHORAGECampaign 00V157002 · 12/06/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

    Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

    Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

  • SEAT BELTS:FRONT:ANCHORAGECampaign 00V157001 · 12/06/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

    Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

    Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

  • STEERINGCampaign 15E082000 · 06/10/2015

    Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

    Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

    Fix: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Owner complaints

197
Complaints
22
Crashes reported
3
Fires reported
19
Injuries
0
Deaths

Most-reported areas

  • ENGINE AND ENGINE COOLING29
  • EXTERIOR LIGHTING20
  • STEERING19
  • SUSPENSION19
  • ELECTRICAL SYSTEM18
  • VEHICLE SPEED CONTROL17
  • SERVICE BRAKES13
  • HYDRAULIC13
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/30/2002· ENGINE AND ENGINE COOLING

    WHILE DRIVING IN TRAFFIC, CONSUMER STATES THAT VEHICLES ENGINE SEIZED. CONSUMER WAS ALMOST REAR ENDED. TOOK TO DEALER AND THE DEALER SAID THE IDLER COOLING VALVES FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

  • 12/21/1999· STEERING

    WHILE MAKING A RIGHT OR A LEFT TURN THE STEERING WHEEL WOULD NOT RETURN BACK. DEALER HAS BEEN CONTACTED. *AK

  • 12/20/2000· STEERING,SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,INTERIOR LIGHTING

    STEERING IS VERY HARD TO CONTROL, IT GOES WHERE BUMPS AND DIPS TAKE YOU. CAR WILL JUMP ALL OVER THE ROAD. STEERING HAS CONSTANT PULL TO LEFT WITH LOTS NOISE. ALSO STEEL TO STEEL SLAMMING NOISE. STEERING COLUM INSIDE CAR MOVES. DEALERS LOOK MAKE SOME ADJUSTMENTS,SAY FOUND NO PROBLEM. BUT PROBLEMS CONTINUE. I RETURNED FOR REPEAT PREFORMANCE. VERY ROUGH RIDE FRONT AND REAR . ELECTRICAL PROBLEMS SURFACING, LIGHTS FLICKERING,DASH,DOME HEADLIGHTS ETC., ENGINE CUT OUT AS IF I TURNED IT OFF AND THEN CAME BACK ON EACH TIME IHAVE BEEN SITTING STILL, TALK ABOUT A DANGEROUS DRIVING SITUATION! AGAIN THE DEALER CHECKS IT OUT FINDS NO PROBLEM SAYS THEY CANT ALWAYS FIND A PROBLEM UNTIL IT HAPPENS AND THEY HAVE THE CAR WHEN THE PROBLEM OCCURS. ALOT OF GOOD THATS GOING TO DO DRIVING DOWN THE HIGHWAY AT 60MPH WITH 5 KIDS IN THE CAR!!! THE AIR CONDITIONING DOESN'T COOL WELL AT FIRST THEY SAID NO PROBLEM THE WEATHER GOT VERY HOT ,THEY SET AN APPOINTMENT. THEY FOUND LOW PRESSURE REPLACED LOW PRSSURE CLUTCH SWITCH. I TOOK THE CAR IN AGAIN FOR POOR FRONT END AND STEERING CONTROL NOW ADDING TO THE LIST ALOUD SLAMMING TOGETHER OF 2 PIECES OF STEEL COMING FROM THE LEFT FRONT TIRE AREA EITHER GOING OVER BUMPS OR DIPS I CAN'T TELL WHICH BECAUSE IT HAPPENS RANDOMLY. THE SOLUTION, THE DEALER CHECKS THE RIGHT SIDE! SO THE CAR GOES BACK AGAIN . *AK

  • 12/17/1998· EXTERIOR LIGHTING

    HEADLIGHTS FAILED.

  • 12/16/1999· SUSPENSION

    VEHICLE PULLS TO THE LEFT, VEHICLE ALIGNMENT COMPLETED FIVE TIMES, HOWEVER CONTINUES TO PULL. *MJS

  • 12/15/2011· ENGINE AND ENGINE COOLING

    TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WITHOUT WARNING. A LOCAL MECHANIC DIAGNOSED THAT THE INTAKE MANIFOLD WOULD NEED TO BE REPLACED. THE DEALER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,200 AND THE CURRENT MILEAGE WAS 91,000.

  • 12/14/1999· VISIBILITY

    ALL GLASS WINDOWS ON VEHICLE CONTAIN TINY PITTED RAINDROP LIKE IMPERFECTIONS WHICH CREATE A VISUAL DISTRACTION. *MJS

  • 12/13/2004· VEHICLE SPEED CONTROLCrash

    WHILE SITTING IN TRAFFIC ACCELERATOR CABLE SNAPPED, CAUSING CONSUMER'S VEHICLE TO STRIKE THE VEHICLE IN THE FRONT. *AK......CENTRAL COLLISION CENTOR OF NEW LENOX, INC 114 OAK STREET, NEW LENOX,IL 60451 REPLACED THE CABLE, AN DNOT THE DEALER. CONSUME RHAS THE OLD PARTS. *AK

  • 12/12/2014· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

    MY CAR WAS IN DRIVE AT A BUSINESS TRAFFIC INTERSECTION DRIVE WAY ON A SLIGHT HILL WITH THE BRAKES ON WHEN THE ENGINE SURGED AND THE CAR STARTED TO REVERSE WHILE STILL IN DRIVE. I HAD TO PUT CONSIDERABLE PRESSURE ON THE BRAKES TO STOP IT. I CHECKED AND THE SHIFT LEVER WAS STILL IN DRIVE. MY CAR HAS BEEN PROPERLY MAINTAINED AND WAS RECENTLY SERVICED WITH ALL REQUIRED SERVICES DONE. THIS REALLY SCARED ME AND I WOULD HAVE CRASHED INTO A CAR IF IT WAS BEHIND ME. FORD SHOULD LOOK INTO THIS SAFETY PROBLEM. *TR

  • 12/11/2007· FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER

    1999 MERCURY GRAND MARQUIS LS 4.6L (1) DROVE VEHICLE IN A NORMAL WAY, COMMUTING FROM HOME TO WORK DAILY. NO SPEEDING. IN THE MORNINGS PROPERLY WAIT FOR 10 MINUTES TO WARM UP THE VEHICLE'S ENGINE PRIOR TO DRIVING. KEPT PROPER MAINTENANCE SCHEDULE BY FORD/MERCURY DEALERSHIP. NEVER BROUGHT UP TO MY ATTENTION OF THE POSSIBLE DEFAULT THIS PART MAY CAUSE DOWN THE LINE. HAD A COMPLETE COOLANT FLUSH FOR RADIATOR. REPLACED WITH NEW COOLANT. (2) MISFIRE IN CYLINDERS 6 + 2. CHECK ENGINE LIGHT ON. SMALL AMOUNTS OF COOLANT LEAKAGE ONTO TOP PART OF ENGINE, PROFUSELY AROUND THE SPARK PLUG CHAMBERS. COOLANT COME IN CONTACT WITH ALTERNATOR AFFECTING CHECK BATTERY LIGHT TO GO ON. VEHICLE SHOWED SIGNS OF INTENSE SHAKING AT IDLE AND AT NORMAL DRIVING CONDITIONS WITHIN 1 HR AFTER CHECK ENGINE LIGHT CAME ON. VEHICLE IS A 199 MERCURY GRAND MARQUIS LS 4.6L. VEHICLE COULD NOT BE DRIVEN W/O BEING EXTREMELY SHAKY WHILE DRIVING. HESITATION PRESENT. ON COLD DAYS, SMALL PRESENCE OF COOLANT TRACES WERE FOUND INSIDE THE SPARK-PLUG PITS ALONG SIDE THE IGNITION COILS AND AT TIMES SMALL VAPOR CAME FROM INSIDE THE ENGINE NOTICED FROM INSIDE THE DRIVER'S SEAT COMING FROM INSIDE THE HOOD CAUSING CONCERN. I FOUND THE FOLLOWING FROM THE FOLLOWING FORD PARTS WEBSITE: HTTP://WWW.1AAUTO.COM/1A/INTAKEMANIFOLDS/-/-/1AEIM00012. "THE ORIGINAL INTAKE MANIFOLD, DUE TO THE DESIGN, HAS AN ABNORMAL TENDENCY TO CRACK, LEADING TO OVERHEATING AND IN MANY CASES COMPLETE ENGINE FAILURE AND/OR DAMAGE TO OTHER PARTS OF THE CAR'S ENGINE. THIS NEW AND IMPROVED INTAKE MANIFOLD IS DESIGNED TO ELIMINATE THOSE PROBLEMS!". (3) DEALERSHIP CHARGED ME OVER $1500.00 FOR REPLACING THE INTAKE MANIFOLD, SPARK PLUG AND IGNITION COIL FOR CYLINDER #2 PLUS AN OIL CHANGE AND FILTER. I REQUESTED OLD PARTS BACK AND ONLY THE SPARK-PLUG AND IGNITION COIL WAS RETURNED TO ME. *TR

  • 12/07/1999· ELECTRICAL SYSTEM

    DRIVER CAN NOT APPLY THE HORN WITHOUT TAKING HER HANDS OFF THE STEERING WHEEL, AND WHEN SHE DOES, EXCESSIVE PRESSURE IS NEEDED IN ORDER FOR IT TO WORK. DEALER SAYS IT'S NORMAL. *AK

  • 12/05/2000· STRUCTURE

    BOTH DRIVER'S / PASSENGER'S DOORS WOULD CLOSE ON OCCUPANTS' LEGS WHILE ENTERING VEHICLE. DEALER NOTIFIED, AND INFORMED CONSUMER NOTHING COULD BE DONE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

  • 12/04/2000· FUEL SYSTEM, GASOLINE

    VEHICLE EXPERIENCING PROBLEM WITH FUEL SPITTING OUT OF FUEL : TANK: FILLER NECK WHILE REFUELING. VEHICLE TAKEN TO DEALER ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

  • 12/01/2011· EQUIPMENT

    TL - THE CONTACT OWNS A 1999 FORD GRAND MARQUIS. THE CONTACT STATED WHILE CHANGING THE PASSENGER SIDE REAR TIRE THE FACTORY ISSUED JACK FAILED TO SUPPORT THE WEIGHT OF THE VEHICLE AND BENT. THE EQUIPMENT WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,000. RVK

  • 12/01/2006· ENGINE AND ENGINE COOLING

    DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THE ENGINE HESITATED AND IDLED BADLY AT A STOP. THE CONTACT REPLACED THE FUEL FILTER, BUT PROBLEM CONTINUED. WHEN TAKEN TO AN INDEPENDENT SERVICE DEALER, THE DIAGNOSTICS SHOWED THE MANIFOLD WAS CRACKED. THE MANUFACTURER WAS NOTIFIED. THE CONSUMER STATED THE VEHICLE WOULD SJIP AND JUMP. UPDATED 12/18/06. *JB

  • 11/30/2001· WHEELS

    DEFECTIVE LUGS, AND STUDS, HAVE HAD TWO BROKEN LUGS AND STUDS ON BOTH REAR WHEELS ON TWO SEPARATE OCCASIONS. *AK *YD

  • 11/29/1999· VISIBILITY,SEAT BELTS

    WHEN DRIVING AT ANY SPEED THE EXTERIOR AND INTERIOR MIRRORS ARE VIBRATING DUE TO THE MIRRORS NOT BEING SOLID. ALSO, REAR SEAT BELT WILL LOCK UP ON ANY PERSON THAT IS TOO LARGE FOR SEAT BELT CONSUMER IS UNABLE TO GET OUT OF SEAT BELT. *AK

  • 11/27/2000· TIRES

    THESE TIRES WORE VERY EARLY. THE SPARE WAS USED AS THE FOURTH TIRE AND BLEW OUT, NEARLY KILLING ME, ON I-20/59 IN BIRMINGHAM ALABAMA. THIS SPARE WAS A FULL SIZE MATCH TO THE ORIGINAL GOODYEAR EAGLES AND SHOULD HAVE LASTED MORE THAN 2800 MILES. *AK (TIRESIZE: FULL)( DOT NUMBER: TIRE SIZE: FULL )

  • 11/27/2000· TIRES

    THESE TIRES WORE VERY EARLY. THE SPARE WAS USED AS THE FOURTH TIRE AND BLEW OUT, NEARLY KILLING ME, ON I-20/59 IN BIRMINGHAM ALABAMA. THIS SPARE WAS A FULL SIZE MATCH TO THE ORIGINAL GOODYEAR EAGLES AND SHOULD HAVE LASTED MORE THAN 2800 MILES (TIRESIZE: FULL)( DOT NUMBER: TIRE SIZE: FULL )

  • 11/26/2000· TIRES

    3 OUT OF FOUR TIRES HAD THREAD SEPARATION. *AK (TIRESIZE: P225/60TRX)( DOT NUMBER: TIRE SIZE: P225/60TRX )

  • 11/26/1999· SUSPENSION

    WHEN PROCEEDING FROM A STOP POSITION ON WET PAVEMENT THE REAR END OF VEHICLE SEVERLY PULLED TO THE LEFT WITHOUT WARNING, NEARLY CAUSING A COLLISION. PLEASE GIVE ANY FURTHER DETAILS. *AK

  • 11/25/2007· ENGINE AND ENGINE COOLING

    I NOTICED COOLANT LEAKING FROM SOMEWHERE IN THE ENGINE COMPARTMENT, BUT INITIALLY HAD TROUBLE FINDING WHERE THE LEAK WAS COMING FROM. I FINALLY DISCOVERED THAT THE INTAKE MANIFOLD WAS CRACKED AT THE PLASTIC THERMOSTAT HOUSING. *TR

  • 11/21/2013· ENGINE

    TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WATER WAS LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE INTAKE MANIFOLD WOULD HAVE TO BE REPLACED BECAUSE IT WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

  • 11/21/2003· ENGINE AND ENGINE COOLING

    PROBLEM: THE CAR WAS DIAGNOSED WITH A LEAKING HEAD GASKET & DEFECTIVE MANIFOLD. COST TO REPAIR $2504.80 (I PAID IT) I BROUGHT THE CAR IN ON 11/17/03 AND GOT IT BACK 11/20/03. I WAS TOLD THE REPAIR WAS COMPLETE. AS I DROVE IT OFF THE LOT THE CAR SHIMMIED AND STALLED. THE CAR WAS BROUGHT RIGHT BACK AND THEY STILL ARE WORKING ON IT AS OF 11/21/03 9AM. HISTORY OF PROBLEM AT FORD: FORD HAS ISSUED THE FOLLOWING TECHNICAL SERVICE BULLETINS FOR THESE TWO PROBLEMS ( FROM WWW.ALLDATA.COM ) 03-6-2 MAR 03 ENGINE - OIL LEAK FROM R/H CYLINDER HEAD GASKET 02-1-4 JAN 02 ENGINE HEAD GASKET - APPROVED REPLACEMENT PROCEDURES 01-21-10 OCT 01 ENGINE - OIL LEAKING FROM HEAD GASKET 02-2-2 INTAKE MANIFOLD - CROSS-OVER CHANNEL COOLANT SEEPAGE ACCORDING TO WWW.LEMONAIDCARS.COM ( WWW.GM-V6LEMONS.COM/MEDIAATTN.HTM )THE FORD 4.7 LITER HAS HAD THESE PROBLEMS BEFORE AND CAUSED FORD TO EXTEND WARRANTIES TO 6 YRS./ 75,000 MILES ON OLDER MODELS (WWW.AUTOSAFETY.ORG/ARTICLE.PHP?DID=121&SCID=59 ). THEY ALSO KNOW THE MANIFOLD PART USED TO ORIGINAL MAKE THE ENGINE IS DEFECTIVE. THE REPAIRS ARE COSTING ME $2504.80 WITH NO HELP FROM THE DEALER OR MANUFACTURER. *LA

  • 11/21/2000· ELECTRICAL SYSTEM

    THE HORN BUTTON DOES NOT RESPOND DUE TO ITS LOCATION, WHERE IT' S PLACED. ITS ASSOCIATION IS TOO CLOSE TO WHERE AIR BAG IS LOCATED ON STEERING WHEEL.*AK THE DRIVER HAD TO PRESS THE HORN HARD REPEATDLY. *YH

  • 11/17/1998· VISIBILITY

    THE POSITION OF THE REARVIEW MIRROR MAY OBSTRUCT THE VIEW WHILE COMING INTO AN INTERSECTION. DEALER IS NOTIFIED. *AK *ML

  • 11/16/2002· STEERING

    IGNITION SWITCH FAILS TO TURN OVER. DT

  • 11/09/1999· LATCHES/LOCKS/LINKAGES

    FRONT DRIVER'S SIDE AND PASSENGER'S SIDE DOORS DO NOT STAY OPEN ON THEIR OWN, THE HALFWAY LOCKING POINT DOES NOT WORK. DOORS, WHEN OPENED, WILL SWING RIGHT BACK AND SHUT. DEALER HAS BEEN CONTACTED. *AK

  • 11/08/2019· STEERING

    WHILE DRIVING PINS IN STEERING COULM BECAME LOSSE AND CAUSED CAR TO SHUT OFF WHILE AT STOP LIGHT HAD TO TOW TO SERVICE SHOP; HAD FOUND COMMON FORD ISSUE WITH LOOSE STEERING PINS IN 1999 MERCURY GRAND MARQUIS SHOULD BE RECALL VERY DANGEROUS TO HAPPEN TO SOME CAST IS $300 PLUS TAX AND TOW I FEEL FORD OUWES ME TO THIS THAT BUILT THIS CAR NOT ME ITS COST AS MUCH AS A DECENT USED CAR TO DAY I WOULD LIKE FORD TO OFFFER ME HELP; WITH THERE PAST ISSUES WITH CARS

  • 11/03/2000· EQUIPMENT

    INSTRUCTIONS ARE INADEQUATELY WORDED FOR AN ILL DESIGNED JACK SYSTEM. ANGLING OF BLOCKING OF WHEELS WHEN BLOCKS WERE NOT PROVIDED WHEN IT INDICATED BLOCKS PROVIDED. RECALL #00V200000.*AK THE INSTRUCTIONS FOR WHEEL CHANGE ARE MISLEADING. *YH

  • 11/03/2000· LATCHES/LOCKS/LINKAGES

    UPON OPENING DRIVER'S AND PASSENGER'S FRONT DOOR, DOOR IMMEDIATELY CLOSED WHICH MAY CAUSE INJURIES TO OCCUPANT. DEALER SAID THAT THIS WAS THE CHARACTERISTIC OF VEHICLE. *AK

  • 11/01/1999· AIR BAGSCrash

    DRIVER WAS INVOLVED IN AN ACCIDENT , DUAL AIRBAGS HAD A DELAYED DEPLOYMENT WHICH CAUSED DRIVER TO SMASH AGAINST WINDSHIELD WITH HEAD AND EVEN WITH SEATBELTS WORN. *AK

  • 10/28/2015· STEERINGCrash

    WHILE DRIVING ON THE EXPRESSWAY, THE VEHICLE SUDDENLY CHANGED LANES AND THE STEERING BECAME ERRATIC. UPON EXAMINATION, THE IDLER ARM HAD SEPARATED FROM THE STEERING LINK ARM. THERE WAS NO WARNING AND THE VEHICLE HAD RECENTLY PASSED A SAFETY INSPECTION.

  • 10/26/2009· ENGINE AND ENGINE COOLING

    TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. HE COULD NOT ACCELERATE PAST 30-35 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS BECAUSE OF A PLASTIC INTAKE MANIFOLD. THE VEHICLE WAS REPAIRED WITH THE REPLACEMENTS OF A METAL INTAKE MANIFOLD AND SPARK PLUGS. THE FOLLOWING DAY AFTER THE SERVICE REPAIR, HE EXPERIENCED ROUGH IDLING WHILE STARTING THE ENGINE COLD. THE AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE, BUT NO REMEDY WAS AVAILABLE. THE FAILURE MILEAGE WAS 54,300. THE CURRENT MILEAGE WAS UNAVAILABLE.

  • 10/21/2015· EXTERIOR LIGHTING

    TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 40-45 MPH, THE HEADLIGHTS STOPPED FUNCTIONING INDEPENDENTLY. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTROL MODULE BEHIND THE DASHBOARD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS NO LONGER BEING MANUFACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

  • 10/20/1999· LATCHES/LOCKS/LINKAGES

    IF YOU PARK ON A SLIGHT INCLINE AND OPEN THE DOOR,IT WILL CLOSE ON YOUR LEGS. *AK

  • 10/18/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

    AT NIGHT WHILE DRIVING HEADLIGHTS AND DASHBOARD LIGHTS WENT OUT ON FREEWAY AND COULD NOT BE TURNED ON AGAIN. HAS HAPPENED ON TWO OCCASIONS AND VEHICLE CANNOT BE DRIVEN AND UNSAFE. *TR

  • 10/18/2000· STRUCTURE

    HINGES ON BOTH FRONT DOORS WILL NOT STAY IN THE FIRST OPEN POSITION. IF ON A SLIGHT INCLINE DOORS WILL AUTOMATICALLY CLOSE ON YOUR LEGS AS YOU TRY TO EXIT. DEALER CLAIMS THAT FORD WILL NOT DO ANYTHING ABOUT THIS.THIS DOES NOT SOUND REASONABLE TO ME. I AM ELDERLY AND HAVE TO HAVE THE DOOR HOLD OPEN IN THE FIRST POSITION. MY WIFE AND I HAVE BOTH HAD THE DOORS CLOSE ON OUR LEGS.

  • 10/12/2002· STEERING

    I HAVE BEEN HAVING PROBLEMS WITH 'DEAD' SPOT IN MY STEERING, CAUSING ME TO OVERSTEER. I TOOK THE CAR TO A GOODYEAR SERVICE WHERE THEY ADJUSTED SOME PART ON THE GEAR BOX. THIS HELPED, BUT CONTINUED TO OVERSTEER THE VEHICLE. I RETURNED TO THE SHOP AGAIN AND PURCHASED FOUR (4) NEW TIRES, ALIGNED THE FRONT END ALL ALL FOUR WHEELS. AGAIN THE ADJUSTED THE GEAR BOX DUE TO MY COMPLAINT. I DROVE OVER TO SARASOTA WHERE I WAS NOT SATISFIED WITH THE WAY THE CAR WAS STEERING AND I RETURNED TO ANOTHER GOODYEAR STORE WHERE I WAS ADVISED THE GEAR BOX IS 'CONDEMNED' AND HAS TO BE REPLACED. MY CAR NOW 'WANDERS' ALL OVER THE ROAD AND I MUST FIGHT TO CONTROL THE VEHICLE IN A STRAIGHT LINE. I HAVE OWNED MANY CARS OVER THE YEARS AND HAVE TALKED TO SEVERAL MECHANICS WHO ADVISED ME THAT THIS IS NOT COMMON AND MUST BE A DEFECTIVE GEAR BOX INSTALLED ON THE VEHICLE. I FEEL MERCURY SHOULD REPLACE THE GEAR BOX AT THEIR EXPENSE, NOT MINE AS THIS IS A SAFETY FEATURE THAT SHOULD NOT OCCUR. MR

  • 10/10/2000· STEERING,SUSPENSION

    FRONT OUTER TIE ROD FROZE, CAUSING DRIVER TO LOSE CONTROL OF VEHICLE. DEALER INDICATED RODS WERE REPLACED AT OWNER'S EXPENSE.*AK THE STEERING WHEEL BECAME RUBBERY BEFORE THE TIE ROD FROZE, AND WAS HARD TO CONTROL. FOUR WEEKS LATER, THE LOWER BALL JOINTS FAILED. *YH

  • 10/09/2002· AIR BAGSCrash

    THE CONSUMER WAS INVOLVED IN A MINOR FENDER BENDER DRIVING AT 5 MPH WHEN THE TWO FRONT AIR BAGS DEPLOYED. CONTACTED DEALER. MR

  • 10/09/1999· FUEL SYSTEM, OTHER

    POOR GAS MILEAGE

  • 10/06/2000· SERVICE BRAKES, HYDRAULIC

    WHEN PRESSING ON BRAKES, CONSUMER HAS TO PUSH BRAKES HARDER TO GET VEHICLE TO STOP, PEDAL ALMOST GOES TO THE FLOOR. ALSO, BRAKE LINING IS LETTING OUT SOME KIND OF OIL GETTING ON THE HUB CAPS.*AK THE CUSTOMER STATES THE STOPPING DISTANCE IS GREATER NOW THAN WHEN THE VEHICLE WAS NEW. THE PROBLEM REOCCURS FREQUENTLY AND THE CUSTOMER SUSPECTS MANUFACTURER FLAW

  • 10/05/1999· SEATS

    WHEN SITTING IN THE SEAT THE SEAT BELT POST COMES UP THROUGH THE SEAT. MAKING IT IMPOSSIBLE TO FASTEN SEAT BELT BECAUSE YOU ARE SITTING ON IT. *AK

  • 10/04/1999· VISIBILITY

    WHILE DRIVING DOWN THE ROAD WINDSHIELD WIPERS CAME ON ALL BY THEMSELVES AND THEN STOPPED. CONTACTED DEALER. *AK

  • 10/03/2011· ENGINE AND ENGINE COOLING,POWER TRAIN,TIRES

    VEHICLE WOULD SHAKE VIOLENTLY AT ANY SPEED FROM 45-80MPH. TOOK TO A MECHANIC SAID THE FRONT END NEEDED TO BE REPLACED. $800.00 LATER IT STILL DID IT, THEN TOOK BACK SAID THE TIRES NEEDED TO BE REPLACED ALTHOUGH WE HAD 80,000 MILE TIRES, AND ONLY HAD 35,000 MILES PUT ON THEM. REPLACED THE TIRES FOR $600.00. STILL SHOOK, TOOK TO A DIFFERENT MECHANIC SAID IT WAS THE TRANSMISSION FAILING. DURING SCHEDULED MAINTENANCE FOUND CRACKED INTAKE MANIFOLD, ANTIFREEZE AND OIL IN SPARK PLUGS, CLEANED OUT CHANGED SPARK PLUGS, RAN FINE UNTIL THE MANIFOLD LEAKED MORE COOLANT INTO THE SPARK PLUGS AND NOW WE ARE AT SQUARE ONE. RESEARCHED ONLINE FOUND A BUNCH OF PLACES SAYING IT WAS RECALLED, WHEN I CALLED THE DEALERSHIP THEY SAID NO RECALLS. PRICE OF REPLACING THE PART WAS $615.00 IF I HAD ONE ALTERNATOR, OR $650.00 IF I HAD ANOTHER. *TR

  • 10/02/2017· EXTERIOR LIGHTING

    WE OWN THREE MERCURY GRAND MARQUIS, LOVE THE CARS HOWEVER ALL THREE( 2000, 1999 AND SECOND 1999 ALL INTEMITANTLY LOOSE HEADLIGHTS WHEN HIGH BEAMS ARE ON. IF I QUICKLY GO TO LOW BEAMS I CAN SEE AGAIN...ITS LIKE THEY ARE OVERHEATING WITH THE AMP DRAW OF HIGH BEAMS AND CIRCUIT BREAKS. THIS IS WAY TOO COMMON TO BE OK. IT DANGEROUS ESPECIALLY IF ONE GETS RATTLED WITH COMPLETE DARKNESS AT NIGHT AND HIGH SPEED. BUMPS ALSO SEAM TO SLIGHTLY AFFECT IT SOMETIMES. THIS HAPPENS ANY TIME THE GRAY 99 HAS HIGH BEAMS ON FOR ABOUT 45MINS. ONLY 10-15MINS ON BLUE 1999 AND 2000 NOT AS FREQUENT YET BUT ONLY HAS ABOUT 75K MILES, WHERE AS THE 1999 ARE 150-210 RESPECTIVELY. STARTED 5 YEARS AGO ON MY FIRST AND I JUST DID NOT USE HIGH BEAM SINCE I PURCHASE SECOND 1999 TO REPLACE FIRST AND HAD TITLE ISSUES SO BOUGHT THE 3RD 2000 AND FOUND THEY ALL HAVE THE SAME FLAW!! MY CELL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  • 10/02/2014· EXTERIOR LIGHTING

    TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS SHUT OFF INDEPENDENTLY. THE HEADLIGHTS RE-ILLUMINATED AFTER ONE MINUTE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

  • 10/02/2006· STRUCTURE

    ON JAN. 25, 2006 I STOPPED AT A REST AREA TO PUT WINDSHIELD WASHER FLUID IN MY CAR. THE HYDRAULICS ON THE HOOD FAILED, CAUSING THE HOOD TO SLAM SHUT ON MY ARM. THE HOOD LATCHED AND THE LATCH WAS JAMMED DUE TO MY ARM BEING CAUGHT UNDER THE HOOD. TWO ODOT WORKERS FINALLY CAME TO HELP ME. THEY COULD NOT OPEN THE HOOD BY USING THE HOOD RELEASE IN THE CAR, NOR BY USING THE RELEASE UNDER THE HOOD. THEY HAD TO PRY OPEN THE HOOD, FOR ME TO PULL MY ARM OUT. MY ARM WAS PINNED FOR 20 MINUTES. I HAVE BEEN LEFT WITH A PERMANENT DISABILITY IN MY RIGHT ARM AND HAND. I AM IN CONSTANT EXCRUTIATING PAIN WHICH I WILL HAVE TO LIVE WITH FOR THE REST OF MY LIFE. *NM

  • 10/01/2001· TIRES

    PE00 048; CONSUMER WAS TRAVELING 70MPH ON HIGHWAY AND HEARD A NOISE. SHE WAS ABLE TO PULL OVER TO SHOULDERS, AND DIDN'T SEE ANYTHING. SO CONSUMER CONTINUED TO GET BACK ON THE ROAD. THEN, A FEW FEET LATER SHE HEARD T SAME NOSE, AND TIRE BLEWOUT. *AK