crashtest

1999 / Lincoln

1999 Lincoln Town CAR

Safety ratings

1999 Lincoln Town Car 4-DR. w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Side, driver: 4★Side, rear passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

Crash test #1NHTSA test 2989

Full test report (PDF) ↗

Recalls (6)

  • EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZERCampaign 00V200000 · 18/07/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

    Risk: IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

    Fix: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

  • SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTCampaign 98V322000 · 16/12/1998

    VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.

    Risk: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

    Fix: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

  • TIRESCampaign 00V356000 · 12/12/2000

    VEHICLE DESCRIPTION: CERTAIN LIMOUSINES STRETCHED OVER 60 INCHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 109, "NEW PNEUMATIC TIRES," AND NO. 110, "TIRE SELECTION AND RIMS."

    Risk: THE VEHICLE WEIGHT COULD EXCEED THE MAXIMUM LOAD RATING FOR THE TIRE, INCREASING THE RISK OF PREMATURE TIRE WEAR OR BLOWOUT.

    Fix: DEALERS WILL REPLACE ALL 5 TIRES (INCLUDING THE SPARE TIRE) WITH MICHELIN TIRES (225/70R16 107T REINFORCED WHITE SIDEWALL) WITH A SUFFICIENTLY HIGHER LOAD RATING. OWNER NOTIFICATION BEGAN JANUARY 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-248-0186.

  • SEAT BELTS:FRONT:ANCHORAGECampaign 00V157002 · 12/06/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

    Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

    Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

  • SEAT BELTS:FRONT:ANCHORAGECampaign 00V157001 · 12/06/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

    Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

    Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

  • STEERINGCampaign 15E082000 · 06/10/2015

    Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

    Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

    Fix: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Owner complaints

154
Complaints
18
Crashes reported
7
Fires reported
14
Injuries
0
Deaths

Most-reported areas

  • AIR BAGS29
  • SUSPENSION22
  • SERVICE BRAKES20
  • HYDRAULIC18
  • VISIBILITY17
  • STEERING16
  • ENGINE AND ENGINE COOLING13
  • ELECTRICAL SYSTEM13
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/28/2022· STEERING,SUSPENSION

    The contact owns a 1999 Lincoln Town Car. The contact stated while driving approximately 55 MPH, the steering wheel started pulling to the left with extreme force. The contact attempted to correct the over steering and the vehicle started pulling to the right and the left. The contact stated that an unknown warning was illuminated. The contact drove the vehicle back to his residence. The contact stated that he drove the vehicle several more times and the steering failure recurred while driving at various speeds. The contact drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the ball joints, upper and lower control arms, and the steering gear needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000. The dealer is requesting the consumer get a diagnostic for $168 eventhough the consumer presented them with a safety recall via carfax.

  • 12/23/2020· STRUCTURE,SERVICE BRAKESCrash

    TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT FELT THE BRAKES WERE NOT WORKING PROPERLY. THE CONTACT MADE A RIGHT HAND TURN AND CRASHED INTO A PARKED TRUCK. THE CONTACT DID NOT HAVE AN INJURY THAT REQUIRED TRANSPORT TO A HOSPITAL AND NO POLICE REPORT WAS FILED. THE CRASH HAPPENED RIGHT AT THE INDEPENDENT MECHANIC'S SHOP. THE INDEPENDENT MECHANIC FIXED THE BRAKES WITH A FLUID LEAK FROM THE BRAKE LINE AS THE CAUSE OF THE MALFUNCTION. THE CONTACT FELT THERE ALSO WAS AN ISSUE OF THE FRONT END OF THE VEHICLE BEING OUT OF ALIGNMENT THAT CAUSED THE VEHICLE TO DRIFT TO ONE SIDE. THE ISSUE RECURRED WITH THE FRONT END STILL BEING OUT OF ALIGNMENT WITH A SCRAPING SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER GRIFFIN FORD: NEW FORD 511 7TH ST W, TIFTON, GA 31794 (229) 382-1300 BUT RECEIVED NO ASSISTANCE FROM THE DEALER . THE CONTACT WENT TO ANOTHER UNKNOWN DEALER WHO DIAGNOSED THE ISSUE WITH THE BRAKES BUT STATED THAT THE FRONT END WAS NOT DAMAGED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS UNREPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200,000.

  • 12/08/2004· STEERING

    TIE-ROD BROKE, WHEN FIXED BY DEALERSHIP, WAS TOLD THAT THIS IS HAPPENING TO A LOT OF NAVIGATORS, HOWEVER LINCOLN HAS NOT ISSUED A RECALL. FORTUNATELY, MY FAMILY WAS NOT INJURED. *JB

  • 12/07/1999· AIR BAGS

    VEHICLE IS EQUIPPED WITH DRIVER AND PASSENGER FRONTAL AND SIDE AIRBAGS, THE AIRBAG LIGHT COMES ON INDICATING A PROBLEM WITH THE SYSTEM WHICH WONT PROTECT THE OCCUPANT IN EVENT OF A CRASH OR IT WILL DEPLOY UNEXPECTEDLY, RESULTING IN A CRASH. DEALER CANNOT DETERMINE THE CAUS EOF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

  • 12/04/2008· STEERING

    1999 TOWN CAR (SIGNATURE) HAS LOUD BANGING NOISE COMING FROM STEERING COLUMN AND/OR FRONT SUSPENSION. THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS OFF AND ON, BUT APPEARS TO BE MORE COMMON OVER THE LAST FEW MONTHS. THIS YEAR VEHICLE HAS HAD NUMEROUS RELATED PROBLEMS BASED ON THE RECALL AND OTHER OWNER CITED ISSUES. THIS IS A SERIOUS SITUATION THAT IS LIKELY TO RESULT IN A COMPLETE FAILURE OF THE STEERING AND/OR FRONT SUSPENSION SYSTEMS THAT CAN LEAD TO MATERIAL DAMAGE AND/OR INJURY/DEATH TO AUTOMOTIVE TRAVELERS.

  • 12/02/2004· VISIBILITY

    HEATER CORE FAILURE. THIS CAUSES VAPOR AND ODOR FROM THE ENGINE COOLANT TO LEAK THROUGH THE VENTS AND TO COAT THE WINDSHIELD WITH AN OIL-LIKE SUBSTANCE MAKING IT IMPOSSIBLE TO SEE THROUGH THE WINDSHIELD. HEATER CORE WAS REPLACED 10/04/04. WENT OUT AGAIN 11/24/04. FORD MOTOR COMPANY ACKNOWLEDGES THAT THIS IS A RECURRING PROBLEM IN THIS MODEL VEHICLE. $737.54 TO HAVE HEATER CORE REPLACED. THEY 'THINK' THEY CAN PREVENT THIS FROM OCCURING AGAIN IF THEY DO SOMETHING ELSE THAT WILL COST ME AN ADDITIONAL $547.00, BUT 'NO GUARANTEE' THAT IT WON'T HAPPEN AGAIN AND NO ADDITIONAL WARRANTY ON THE HEATER CORE.*AK

  • 11/27/2007· ENGINE AND ENGINE COOLING

    1999 LINCOLN TOWN CAR, CRACKED INTAKE MANIFOLD. MY HUSBAND, LEWIS BARBER, JR., SPOKE WITH FORD TODAY AND WAS TOLD THAT FORD WOULD NOT REIMBURSE REPLACEMENT COST. EVEN THOUGH FORD TOLD MY HUSBAND THAT THEY MAILED NOTICE TO ME IN JULY 2005, I NEVER RECEIVED ANY SUCH NOTICE. I KEEP VERY GOOD RECORDS, AND MY CAR HAS BEEN IN AN AUTHORIZED DEALERS REPAIR SHOP BUT NO ONE TOLD ME ABOUT THE CRACKING INTAKE MANIFOLD PROBLEM OR ANY LAWSUIT "SETTLEMENT". I FOUND FORDS NUMBER FROM A LETTER THEY SENT ME DATED AUGUST 2000, WHICH CONCERNED A PROBLEM WITH TIRE JACKS --AT THAT TIME I LIVED IN OKLAHOMA CITY. THERE MAY BE HUNDREDS OF OTHERS WHO ARE SIMILAR SITUATED. AGAIN, FORD DID NOT GIVE ME ANY NOTICE OF THIS PROBLEM. I PAID $1,179.56 TO C&F AUTOMOTIVE (2439 N. DECATUR BLVD, LAS VEGAS, NV 89108-0000 - 702-647-7787) TO REPLACE THE CRACKED MANIFOLD. *TR

  • 11/13/1998· VISIBILITY

    SUN ROOF HAS A GAP IN THE SEAL. CONSUMER ALSO STATES THE SHE IS DIZZY AND NAUSEOUS WHEN INSIDE OF THE VEHICLE, DEALER STATES IT IS THE CHARACTERISTIC OF THE CAR, CANNOT REMEDY THE PROBLEM. *AK

  • 11/12/2018· AIR BAGS

    THE PASSENGER SIDE AIRBAG IS NOT WORKING PROPERLY

  • 11/12/2000· VISIBILITY

    AT HIGHWAY SPEEDS LEFT REAR VIEW MIRROR SHAKES SO BADLY THAT YOU CAN SEE THERE IS SOMETHING OUT THERE BUT YOU HAVE TO GO TO THE CENTER MIRROR TO SEE WHAT IT IS. LINCOLN CHANGED IT ONCE WITH NO IMPROVEMENT BUT I CONSIDER IT DANGEROUS. WAS TOLD BY OLATHE LINCOLN TO GET USED TO IT. AFTER 24,000 MILES I STILL AM NOT USED TO IT.*AK

  • 11/10/2015· SUSPENSION

    TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A TURN, THE ROCKER ARM LOWERED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS AND THE PASSENGER SIDE OUTER TIE ROD WERE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE CLANKING NOISE WAS STILL PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,228. UPDATED 02/26/16*LJ *TR

  • 11/10/2004· ENGINE AND ENGINE COOLING

    FORD MOTOR CO. CAR SERVICE ENGINE LIGHT COME ON.

  • 11/09/2005· WHEELS

    I NOTICED A TIRE GOING DOWN ON MY WIFE'S 1999 LINCOLN TOWN CAR. WHEN SHE TOOK IT IN FOR REPAIR, THEY FOUND NOTHING WRONG WITH THE TIRE. HOWEVER, THE WHEEL HAD A CRACK ACROSS THE BEAD ( NOT DUE TO DAMAGE ). I HAD TO ORDER A REMANUFACTURED WHEEL AT A COST OF $155. I HAD TO TRADE THE OLD WHEEL IN. OBVIOUSLY, IT COULD HAVE BEEN VERY DANGEROUS. NOT SURE OF THE EXACT DATE, APP. 1 YR. AGO. ("VEHICLE TYPE" BOX BELOW WOULD ONLY OFFER "INCOMPLETE VEHICLE" AS AN OPTION. THIS IS NOT AN INCOMPLETE VEHICLE. THE ONLY WAY I COULD PROCEED WAS TO CHOOSE "INCOMPLETE"). *JB

  • 11/05/2005· AIR BAGSCrash

    WE WERE HIT BY TWO VEHICLES BROADSIDE /PASSENGER DOOR THE FRONT AIRBAGS DEPLOYED BUT THE SIDE AIRBAGS DID NOT RESPOND. *JB

  • 10/29/1999· STRUCTURE

    THE DOORS MALFUNCTIONS AND THE TRUNK LID FALLS IF NOT HELD UP MANUALEY. YH

  • 10/29/1999· SERVICE BRAKES, HYDRAULIC

    VEHICLE WAS SOLD WITHOUT BOLTS HOLDING THE FRONT BRAKE CALIPER TO THE VEHICLE. MJS

  • 10/25/2002· UNKNOWN OR OTHER

    NO SUMMARY. DT

  • 10/17/2016· SUSPENSION

    TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 10 MPH, THE BALL JOINTS ON THE VEHICLE BECAME UNDONE. IN ADDITION, THE A FRAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,000.

  • 10/15/2004· ELECTRICAL SYSTEM

    CONSUMER HAS A LIMOUSINE WHICH IS EXPERIENCING ELECTRICAL PROBLEMS. THE CIRCUIT BOARD THAT CONTROLLED ALL THE LIGHTING AND AIR CONDITIONING IN THE REAR OF THE VEHICLE FAILED. THE MANUFACTURER STATED THAT THE CIRCUIT BOARD WAS UPGRADED. THE CONNECTOR HEATED UP WHICH COULD HAVE CAUSED A POTENTIAL FIRE. *AK *JB

  • 10/12/2004· ENGINE AND ENGINE COOLING

    WHILE DRIVING, THE VEHICLE STARTED TO SHAKE VIBRATE. THE CONSUMER TOOK THE VEHICLE FOR AN INSPECTION AND THE MECHANIC INFORMED THE CONSUMER THE MANIFOLD HAD CRACKED. *JB

  • 10/06/2010· SUSPENSION,ENGINE AND ENGINE COOLING

    TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CRACK. HE PULLED OVER BUT DID NOT FIND THE CAUSE OF THE NOISE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE FRONT BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER IN REGARDS TO RECALL 98V322000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK IN THE INTAKE MANIFOLD AND A MECHANIC TOLD HIM THAT IT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 111,500.

  • 10/05/2006· AIR BAGSCrash

    DT*: THE CONTACT STATED WHILE DRIVING 2MPH THROUGH A PARKING LOT, THE FRONT DRIVER SIDE AIRBAG DEPLOYED WITHOUT WARNING. UPON DEPLOYMENT OF THE SIDE AIR BAG, THE CONTACT, WHO WAS NOT WEARING A SEAT BELT, WAS PUSHED ASIDE INTO THE CENTER CONSOLE, AND LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER A PARKING LOT DIVIDER, AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES. DUE TO THE LOW SPEED OF THE CRASH, THE VEHICLE SUSTAINED MINOR DAMAGE. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS INSPECTED BY A DEALER AND AN INSURANCE ADJUSTOR WHO WERE UNABLE TO DETERMINE THE CAUSE OF THE AIRBAG DEPLOYMENT. THE MANUFACTURER WAS ALSO ALERTED. UPDATED 10/31/2006 -*NM

  • 10/05/1999· VEHICLE SPEED CONTROLCrash

    WHEN THIS VEHICLE WAS STARTED UP AND SHIFTED INTO DRIVE IT ACCELERATED UP TO 40 MPH ON ITS OWN, RESULTING IN AN CRASH. THE DEALER HAS BEEN CONTACTED. *AK

  • 10/04/2000· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,SEATS,INTERIOR LIGHTING,EQUIPMENT

    WHILE DRIVING VEHICLE WILL LOSE ALL ELECTRICAL FUNCTIONS DUE TO A SHORT. DEALER HAD VEHICLE 3-4 MONTHS, BUT COULD NOT DETERMINE CAUSE .*AK VEHICLE HAS HAD MULTIPLE PROBLEMS. OUT SIDE DOOR PANEL CAME OFF. BRAKES ARE SPONGY. WINDSHIELD FAILED. SEAT MALFUNCTIONS. DASH LITHTS AND STEREO FAILED AT DIFFEERENT TIMES. *YH

  • 10/01/2003· TIRES

    PROBLEMS WITH MICHELIN TIRES.*MR *JB

  • 10/01/2003· AIR BAGSCrash

    THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE DRIVER'S AIR BAG DID NOT DEPLOY. *AK THE CONSUMER'S VEHICLE WAS HIT ON A SLIGHT ANGLE HEAD ON WHEN ANOTHER VEHICLE CROSSED THE DIVIDER INTO ONCOMING TRAFFIC. THE VEHICLE CAME TO REST IN A DITCH. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONSUMER SUSTAINED A BROKEN ANKLE IN 3 PLACES AND A HAIRLINE CRACK ON THE RIGHT KNEE. ALSO, A CUT ON THE LEFT LEG. THE DRIVER OF THE OTHER VEHICLE WAS KILLED AS A RESULT OF THE ACCIDENT. *PH *JB

  • 09/30/2024· SUSPENSION

    See attached document for complaint.

  • 09/29/2018· STEERING

    THE STEERING IN MY CAR IS VERY LOOSE. THE CAR TURNS AT THE SLIGHTEST SHIFT OF THE STEERING WHEEL. IT'S DIFFICULT TO CONTROL ON THE INTERSTATE.

  • 09/28/1999· SUSPENSION

    THE REAR END OF THE VEHICLE IS OUT OF LINE, CAUSING THE VEHICLE TO GO DOWN THE ROAD SIDEWAYS. THE PROBLEM WAS REPORTED TO THE DEALERSHIP. THE PROBLEM HAS NOT BEEN CORRECTED. *AK

  • 09/27/2000· SERVICE BRAKES, HYDRAULIC

    FRONT BRAKE PADS AND ROTORS ARE PREMATURELY WEARING, AND BRAKES ARE SQUEAKING. PLEASE GIVE ANY FURTHER DETAILS. *AK

  • 09/26/2006· VISIBILITY,STRUCTURE

    I HAVE A 1999 LINCOLN TOWN CAR. THE WINDSHIELD ADHESIVE HAS FAILED APPARENTLY FROM HAVING BEEN PARKED OUTDOORS FOR 25 DAYS. THE WINDSHIELD HAS SLIPPED DOWN ABOUT ONE HALF INCH AND IT IS LEAKING. IT IS LOOSE ENOUGH THAT IT VIBRATES WHEN THE DOOR IS CLOSED. I SEARCHED FOR A RECALL AND ALTHOUGH THERE WAS NONE FOR THE LINCOLN WINDSHIELD, I DID SEE THAT THE FORD WINDSTAR MINI VAN HAD A RECALL FOR USING THE INCORRECT URETHANE ADHESIVE(CAMPAIGN ID NUMBER 00V020000). MY LINCOLN TOWNCAR WAS BUILT AT FORD'S WIXOM PLANT WHERE THE WINDSTAR VANS WERE BUILT AND NEAR THE SAME TIME. *JB

  • 09/25/2012· SUSPENSION

    TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR CARTIER. THE CONTACT STATED THAT WHILE TRAVELING 2 MPH, A LOUD NOISE EMITTED AS THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DISCOVERED THAT THE PASSENGER SIDE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 173,000. UPDATED 11/23/12 *BF THE CONSUMER STATED THE PASSENGER LOWER BALL JOINT FAILED AS SHE WAS TRAVELING, BUT NO ACCIDENT OCCURRED, THE VEHICLE WAS THEN TOWED TO A LOCAL REPAIR SHOP, WHERE IT WAS REPAIRED. IN FACT, THE REPAIR SHOP REPLACED THE PASSENGER LOWER CONTROL ARM AS WELL AS THE LOWER BALL JOINT. APPROXIMATELY EIGHT MONTHS AFTER THE DRIVER'S SIDE LOWER BALL JOINT FAILED, AS SHE TRAVELED AGAIN. THE VEHICLE WAS TOWED TO THE SAME REPAIR SHOP, WHERE THEY REPLACED THE LOWER BALL JOINT. THREE MONTHS LATER, THE PASSENGER LOWER BALL JOINT FAILED.

  • 09/24/2004· SERVICE BRAKES, HYDRAULIC

    WHEN THE VEHICLE WAS STARTED THE BRAKE PEDAL WENT TO THE FLOOR WHEN TAPPED. THE CONSUMER ALSO STATED WHEN THE BRAKES WERE APPLIED THE VEHICLE SHOOK. *NLM THE CONSUMER HAD A NEW MASTER CYLINDER, TEN SETS OF ROTARS AND PADS INSTALLED AND THE PROBLEM CONTINUED. *TC

  • 09/24/2004· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL

    THE CONSUMER'S VEHICLE HAS REQUIRED MULTIPLE REPAIRS TO INCLUDE BALL JOINT REPLACEMENT, TURNED ROTORS AND IDLER ARM REPLACEMENT. THE VEHICLE ONLY HAS 70000 MILES. *NM THE CRUISE WOULD NOT SHUT OFF WITHOUT A NEAR SKID AMOUNT OF BRAKING, THIS WOULD ALSO OCCUR BECAUSE THE SHIFTER WOULD NOT COME OUT OF THE PARK POSITION. *SC *JB

  • 09/23/1999· UNKNOWN OR OTHER

    INTERMITTENTLY WHILE DRIVING IN THE CRUISE CONTROL MODE,AND WHEN OCCUPANT PRESSED THE BRAKES, VEHICLE JUMPED FORWARD AND SPEEDED UP WHICH MAY HAVE CAUSED A CRASH. BEEN TO DEALER, CANNOT DETERMINE THE CAUSE. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

  • 09/20/2018· AIR BAGSCrash

    TL* THE CONTACT OWNED A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH IN HEAVY RAIN, THE VEHICLE HYDROPLANED AND CRASHED WITH A FLAT BED TOW TRUCK. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE DEPARTMENT WAS PRESENT, BUT A REPORT WAS NOT FILED. THE CONTACT AND A PASSENGER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE, TREATED, AND RELEASED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND LATER DEEMED DESTROYED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

  • 09/19/2000· SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EQUIPMENT

    CONSUMER HAD VEHICLE IN THE SHOP FOR SEVERAL TIMES FOR TRANSMISSION/ AIR CONDITIONER,AND BRAKES. ROTOR WERE TURNED, AND WHEN APPLYING BRAKES PEDAL GOES ALL THE WAY TO THE FLOOR . CONSUMER TOOK VEHICLE TO THE DEALERSHIP. MECHANIC STATED DEFECTIVE PADS AFFECTED ROTORS, AND ROTORS HAD TO BE REPLACED. *AK

  • 09/12/2003· AIR BAGS

    WHILE DRIVING, THE AIR BAG WARNING LIGHT BEGAN FLASHING. THE CONSUMER IMMEDIATELY EXITED THE VEHICLE BECAUSE OF A PRIOR INCIDENT OF UNNECESSARY AIR BAG DEPLOYMENT. SEE ODI# 8015319 AND 8013707. *PH *SCC *JB

  • 09/11/2000· TIRES

    THE VEHICLE'S TIRE WAS FOUND TO BE DEFECTIVE AND RESULTED IN A FLAT (NO MAKE/MODEL OF TIRE PROVIDED). *MJS

  • 09/08/2014· VISIBILITYFire

    TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE EMITTED FROM THE AIR VENTS AND CAUSED THE VEHICLE TO OVERHEAT. THE COOLANT ALSO DRAINED ONTO THE FLOOR OF THE VEHICLE. THE DEALER STATED THAT THE HEATER CORE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,824.

  • 09/08/2005· ELECTRICAL SYSTEMFire

    AS THE CAR NEARED THE END OF ITS WARRANTY, I HAD SEVERAL FAILURES. THE AIR CONDITIONING FAILED AT 45000 MI., TWO COIL PACKS FAILED UNDER WARRANTY. I WAS DRIVING THE CAR ABOUT A WEEK BEFORE THE FINAL FAILURE AND IT JUST LOST ALL POWER. I BARELY GOT IT TO PULL BY HOLDING IT IN LOW GEAR. IT WOULD BARELY MOVE BUT I GOT IT TO A PARKING LOT AND LEFT IT FOR ABOUT AN HOUR. WHEN I RETURNED IT STARTED UP AND DROVE JUST FINE. I TOOK IT TO THE LINCOLN MERCURY DEALER AND THEY COULD FIND NOTHING WRONG. ABOUT A WEEK LATER MY WIFE STARTED TO DRIVE THE CAR (COLD) AND ALMOST GOT RUN OVER TRYING TO LEAVE THE DRIVEWAY. I WAS WALKING ONE BLOCK UP THE STREET AND SHE PULLED IN AND ASKED ME TO LOOK AT THE CAR. IT WAS RUNNING VERY ROUGH JUST AS BEFORE SO I TOLD HER TO TAKE IT BACK HOME AND PARK IT AND TAKE THE OTHER CAR. SHE DID THIS, LOCKED IT AND LEFT. IT HAD ONLY RUN ABOUT 4 OR 5 MINUTES. AS I WALKED AROUND THE BLOCK I HEARD A CAR ALARM GOING OFF AND AS I APPROACHED MY HOUSE I SAW THE CAR ON FIRE SITTING JUST OUTSIDE THE GARAGE, LUCKILY I CALLED THE FIRE DEPT AND THEY CAME AND PUT IT OUT BUT IT WAS DESTROYED. THE CAR WAS MAYBE ONE MONTH OUT OF WARRANTY SO I CALLED THE DEALER, THE REGIONAL FORD REP AND A RETIRED FORD REP I KNOW. AND NONE OF THEM WOULD TALK TO ME, RETURN PHONE CALLS( IN THE CASE OF THE REGIONAL FORD REP) I CALLED DETROIT TO THE EXECUTIVE OFFICES OF FORD AND A LAWYER TOLD ME IT WAS NOT THEIR PROBLEM AND TO FILE A CLAIM WITH MY INSURANCE COMPANY. HE WOULD NOT EVEN SEND SOMEONE TO INSPECT IT. THE INSURANCE COMPANY PAID OFF AND I TRIED TO GET THEM TO INVESTIGATE TO FIND THE PROBLEM BUT I DON'T KNOW WHAT THEY DID. THE FIRE WAS OBVIOUSLY ELECTRICAL BUT I DON'T KNOW MORE. THE CAR WAS A 1999 LINCOLN TOWN CAR SO THE PRESENT RECALL DOESN'T COVER ENOUGH CARS. *JB

  • 09/08/1998· ELECTRICAL SYSTEMFire

    VEHICLE PARKED FOR 2 DAYS WHEN SMOKE WAS NOTICED COMING FROM VEHICLE. ENGINE COMPARTMENT FIRE THAT BURNED 2 FT HOLE IN HOOD AND MELTED ALL WIRES UNDER HOOD. FIRE DEPARTMENT CLAIMS FUEL PUMP WAS RUNNING WITHOUT KEY IN IGNITION.

  • 09/02/2013· STEERING,ELECTRICAL SYSTEMFire

    I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN I NOTICED THE INSIDE OF MY CAR STARTED SPARKING NEAR THE DASHBOARD THEN A FEW MINS LATER MY WHEEL LOCKED UP I COULDN'T TURN AND ALMOST CRASHED. I PUT POWER STEERING FLUID IN BUT THAT DIDN'T HELP . ALSO HAD SOMEONE LOOK AT IT AND THEY SAID ITS A PROBLEM WITH THE BEARING UNDERNEATH THE HOOD IS ALSO SPARKING WHEN I START THE CAR. *JS

  • 09/02/2003· ENGINE AND ENGINE COOLING

    WHEN DRIVING AT VARIOUS SPEEDS INTAKE MANIFOLD CRACKED, CAUSING ANTI FREEZE TO LEAK OUT. *AK

  • 09/01/1999· SERVICE BRAKES, HYDRAULICCrash

    WHILE DRIVING AT 10 MPH AND MAKIG A LEFT TURN AN EMERGENCY SITUATION OCCURRED THAT CALLED ON THE BRAKES AND THEY FAILED. WHEN APPLIED, THE PEDAL WENT STRAIGHT TO THE FLOOR, VEHICLE THEN KEPT GOING AND STRUCK A PARKED VEHICLE. DEALER HAS BEEN CONTACTED. *AK

  • 08/28/2006· SUSPENSION

    DT*: THE CONTACT STATED WHILE STARTING THE ENGINE WITH THE VEHICLE IN PARK, THE LEFT FRONT LOWER BALL JOINT FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THERE WAS A NHTSA RECALL, # 98V322000, REGARDING THE SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.

  • 08/28/2000· SERVICE BRAKES, HYDRAULIC

    REAR BRAKE FAILURE. *SLC

  • 08/25/2014· AIR BAGSCrash

    TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED BY A SHERIFF NOT TO DRIVE THE VEHICLE IN CASE THE AIR BAGS DEPLOYED INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

  • 08/25/2005· ENGINE AND ENGINE COOLING

    (1)NORMAL DRIVING; NOTHING UNUSUAL (2)LEAKING OF COOLANT INTO AIR CONDITIONING SYSTEM; OILY SUBSTANCE ON INSIDE OF WINDSHIELD (3)HEATER CORE REPLACED 3 TIMES IN LESS THAN 6 MONTHS; FIRST TIME AT MY EXPENSE. 3RD TIME I WAS TOLD THAT FORD MOTOR COMPANY HAD 'FOUND A SOLUTION' TO KEEP IT FROM HAPPENING AGAIN...AT AN ADDITIONAL COST OF $464.27

  • 08/22/2014· STRUCTURE,VISIBILITY/WIPER

    WHEN IT RAINS THE WATER RUNS OFF THE WINDSHIELD ON THE DRIVERS SIDE, THE WATER GOES DOWN TO THE GROUND BETWEEN THE KICK BOARD AND THE FENDERS AND PROPERLY DRAINS TO THE GROUND. THE PROBLEM IS: ON THE PASSENGER SIDE THE WATER FROM THE WINDSHIELD COMES IN THROUGH THE KICKBOARD AREA FLOODING THE FLOORBOARD. THIS HAS BEEN A CONSTANT PROBLEM. WATER COMES IN AND DAMAGES THE CARPET. LEAVES A PUDDLE OF WATER ON THE FLOOR. *TR