1999 Ford Crown Victoria

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2004· STEERING

  POWER STERRING PUMP AND RACK AND PINION LEAKING. *AK

• 12/29/2005· ENGINE AND ENGINE COOLING

  I MUST REPLACE MY INTAKE MANIFOLD DUE TO A LEAK ON MY 1999 FORD WINDSTAR. I SEE THAT THERE IS A RECALL ON OTHER FORD MODELS FOR THAT YEAR BUT IT LOOKS LIKE IT DOESN'T APPLY TO WINDSTARS. I FEEL IT SHOULD BE SINCE I HAVE THE SAME PROBLEM. IS THERE ANYTHING THAT CAN BE DONE ABOUT IT? *JB

• 12/29/2005· FUEL SYSTEM, GASOLINE

  LTR FWD FROM CONSUMER RE DEFECTIVE AUTOMATIC FUEL CUT OFF SWITCH FOR A 1999 FORD CROWN VICTORIA. *TS THE FUEL CUT OFF SWITCH WOULD CUT OFF EVERY 10,000 TO 12,000 MILES FOR NO REASON. THE CONSUEMR WAS TRAVELING ON THE HIGHWAY WHEN THIS OCCURED AND LUCKILY NO ACCIDENT OCCURED. *NM

• 12/27/1999· STRUCTURE

  REAR OUTER DOOR HANDLES LOOSE. NLM

• 12/21/2005· SUSPENSION

  DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 98V322000 CONCERNING THE LOWER BALL JOINTS. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THERE HAVE BEEN NO REPAIRS MADE TO THE VEHICLE. *AK

• 12/21/2004· STEERING

  CONSUMER STATED THAT THE TIE ROD ENDS ON THE FRONT OF THE VEHICLE FELL OFF, APPEARED AS IF THEY WERE NEVER TIGHTENED. THEY HAD JUST BEEN ADJUSTED. *AK REFERENCE 10099733 *TC

• 12/20/2000· SERVICE BRAKES, HYDRAULIC

  CONTINOUS SQUEALING AND GRINDING BRAKES 4 ATTEMPTS TO CORRECT, NO RELIEF. *AK

• 12/17/2007· POWER TRAIN

  I PURCHASED A 1999 FORD WINSTAR IN 2005 AND MY TRANSMISSION STARTED TO GO 3 MONTHS AFTER PURCHASE MY WARRANTY HAD EXPIRED AND HAD THE TRANSMISSION REPLACED FOR 1500.00 WHILE SEARCHING YOUR SITE I DISCOVERED MANY DEFECTS AND RECALLS TO MY VAN WHICH I PLAN TO TAKE TO A FORD DEALER. I WANTED TO KNOW IF THERE IS A RECALL FOR 1999 FORD WINDSTAR TRANSMISSIONS. *TR

• 12/10/2003· WHEELS

  THE MANUFACTURER IS REFUSING TO HONOR THE STEEL WHEEL RECALL 03V279000 BECAUSE THE WHEELS ARE ON A 1999 MODEL AND THE RECALL IS ON THE 2003 MODEL. *AK THE WHEELS ON THE VEHICLE FELL UNDER THE DATE RANGE. THE RECALL SHOULD TAKE INTO ACCOUNT THAT THE WHEEL MANUFACTURER'S DATE. (FORD ANNOUNCED A RECALL ON THE 2003 VEHICLE'S AND ALSO ON THE WHEELS DATED AUGUST 18, 2001 THROUGH SEPTEMBER 22, 2003) *SCC *JB

• 12/02/2002· EQUIPMENT

  CONSUMER EXPERIENCED PROBLEMS WITH THE FLOOR MAT ON THE DRIVER'S SIDE. TS. THE FLOOR MAT MOVED AROUND AND BECAME STUCK TO THE HOOKS WHICH WERE EMBEDDED IN THE FLOOR AND WERE FLAT FROM NORMAL WEAR. CONSUMER WAS UNABLE TO HOOK THE FLOOR MAT ON THE APPARATUS, THEREFORE THE FLOOR MAT SLID UNDER THE ACCELERATOR. SCC. *JB

• 11/23/2004· FUEL SYSTEM, OTHER

  REF; EXPLODING GASOLINE TANKS ON FORD CROWN VICTORIA. A HOSE HANGING FROM BOTTOM AND REAR. COULD BE A POTENTIAL DANGER. *BF *TC

• 11/18/2003· ENGINE AND ENGINE COOLING

  CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC NOTICED THAT INTAKE MANIFOLD CRACKED, ALLOWING FLUID TO LEAK ONTO THE ENGINE. *AK

• 11/18/2000· TIRES

  I WOULD LIKE TO KNOW IF MY CAR HAS BEEN IN AN ACCIDENT. IT DRIVES ALL OVER THE ROAD. AND ALSO MY TIRE RIPPED TO SHREDS.*AK

• 11/16/2000· SERVICE BRAKES, HYDRAULIC

  FRONT ROTORS HAD TO BE REPLACED DUE TO WARPING. UNABLE TO HAVE THEM TURNED. *AK

• 11/16/1999· SUSPENSION

  VERY BAD VIBRATION PROBLEM, BELIEVED TO BE FROM THE FRONT END, THE TIRES WERE BALANCED BY GOODYEAR AND IT WAS FOUND THAT THE RIMS WERE OUT OF ROUND. THIS CREATED A SAFETY HAZARD AT 45-55 MPH. THE FORD CHASSIS MOTORHOME HOTLINE REFUSED TO ACKNOWLEDGE THE PROBLEM. MY ATTORNEY CURRENTLY HAS 4 CASES PENDING AGAINST FORD AND FLEETWOOD MOTORHOMES. THIS IS A SERIOUS PROBLEM THAT NEITHER FORD OR FLEETWOOD WILL ADDRESS. MY MOTORHOME VIBRATED SO BAD THAT THE TAIL SECTION DROPPED 2 INCHES, CURLED THE LEAF SPRINGS BACKWARDS, CAUSED STRESS CRACKS, RATTLES AND DESTROYED THE REAR RING AND PINION GEARS.*AK

• 11/15/2005· ENGINE AND ENGINE COOLING

  I OWN A 1999 FORD CROWN VICTORIA POLICE PACKAGE WITH 160,000 MILES ON IT NOW,I BOUGHT IT IN 2003 WITH 145,000 MILES ON IT, ON OCTOBER,10,2005 THE PLASTIC INTAKE MANIFOLD STARTING LEAKING WATER FROM THE BACK OF THE MANIFOLD FROM A CRACK IN IT,I HAVE TALKED TO NUMEROUS FORD DEALERS ABOUT THIS,AND THEY GIVE ME THE RUN AROUND SAYING IT IS OUT OF WARRANTY,AND I WAS TOLD A NEW ONE WOULD COST 800.00 DOLLARS,THAT IS A REAL RIP OFF, A INTAKE MANIFOLD SHOULD LAST THE LIFE OF THE ENGINE,I WILL NEVER BUY A FORD VEHICLE AGAIN. *JB

• 11/14/2007· POWER TRAIN

  I PURCHASED A 1999 FORD WINDSTAR SEL 3 YEARS AGO AND HAVE HAD HELL WITH IT EVER SINCE. THE VEHICLE HAD ONLY BEEN OWNED BY ONE OTHER PERSON AND HE HAD TO PUT A NEW TRANSMISSION IN IT RIGHT OVER 50,000 MILES. @ 130,000 MILES I TOO HAD TO PUT ANOTHER TRANSMISSION IN IT. NOW THE VAN HAS 160000 AND I AM AGAIN HAVING TROUBLE WITH THE TRANSMISSION. THIS IS RIDICULOUS. I THINK THAT FORD HAS DONE A TERRIBLE JOB OF TAKING CARE OF THEIR CUSTOMERS AND THEY ARE LOOSING ME AS A CUSTOMER. I WILL NEVER BUY ANOTHER FORD. *TR

• 11/13/2000· ELECTRICAL SYSTEM

  WHILE DRIVING, THE ENGINE SUDDENLY AND WITHOUT WARNING SHUT OFF. THIS MEANT I HAD NO POWER, NO POWER STEERING, AND NO CONTROL.THE ENGINE STARTED AGAIN WHEN I USED THE STARTER. CAR ACTED NORMALLY UNTIL THE NEXT DAY THE SAME THING OCCURRED.THIS IS A VERY SERIOUS SAFETY PROBLEM. IF IT HAPPENED IN HEAVY TRAFFIC OR THE INTERSTATE A VERY SERIOUS ACCIDENT COULD OCCUR. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM AND SO REFUSES TO TAKE ANY ACTION. FORD WILL NOT AUTHORIZE ANY CORRECTIVE ACTION EITHER. I FEEL THE CARE IS UNSAFE TO DRIVE UNTIL SOME COREECTIVE ACTION IS TAKEN. *AK

• 11/13/2000· ENGINE AND ENGINE COOLING

  NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

• 11/10/2004· STEERING

  COMPLAINT RECEIVED VIA E-MAIL. ON MY WAY TO MICHIGAN FROM ILLINOIS ON OF THE TIE ROD ENDS FELL OFF OF MY CAR. DEALER CALLED ME, AND INFORMED ME THAT THE ONE FELL OFF WAS NOT THE ONLY ONE, THE REST OF THEM WERE ABOUT TO GO. MIND YOU THIS VEHICLE WAS NOT QUITE 5 YEARS OLD. FORD SENT OUT LETTERS TO TRUCK AND SUV OWNERS, BUT NOT TO CAR OWNERS ABOUT THIS PROBLEM. *AK REFERENCE 10099643. *TC

• 11/05/2001· ENGINE AND ENGINE COOLING,STRUCTURE

  REAR BUMPER HAS A LARGE VERTICAL CRACK IN IT WHERE EXHAUST PIPE COMES FROM UNDERNEATH THE VEHICLE. CONSUMER FEELS THAT HEAT FROM EXHAUST PIPE HAS CAUSED THIS CRACK, AND CHANGED STABILITY OF THE BUMPER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AIK

• 10/29/2006· ENGINE AND ENGINE COOLING

  I OWN A 1999 FORD CROWN VICTORIA WITH 79,514 MILES ON IT. APPROXIMATELY 2 MONTHS AGO, I STARTED EXPERIENCING PROBLEMS WITH THE ENGINE RUNNING HOT BUT NOT OVERHEATING AND WHAT APPEARED TO BE A COOLANT LEAK. I IMMEDIATELY REPLACED THE RADIATOR HOSE. IT DID NOT HELP. I TOOK THE VEHICLE TO HAVE THE OIL CHANGED AND ASKED THAT THE COOLANT SYSTEM BE PRESSURE TESTED FOR LEAKS. IT WAS DETERMINED THAT THE INCREASED TEMPERATURE OF THE ENGINE HAD CAUSED THE THERMOSTAT HOUSING TO CRACK AND IT WAS ALSO DIAGNOSED TO NEED THE INTAKE MANIFOLD REPLACED. I PARKED THE VEHICLE FOR THE NEXT 2 1/2 MONTHS. DUE TO FINANCIAL OBLIGATIONS, I COULD NOT AFFORD THE REPAIR WHICH WAS ESTIMATED TO BE $750 -850. NOW THAT I AM ABLE TO MAKE THE REPAIRS, A CALL TO A LOCAL FORD DEALER MADE ME AWARE OF THE FACT THAT THE INTAKE MANIFOLD WAS DEFECTIVE, HOWEVER SINCE MY VEHICLE WAS PUT IN PRODUCTION IN DECEMBER 1999, I HAD MISSED THE RECALL DEADLINE. I HAVE OWNED THIS VEHICLE FOR ALMOST 3 YEARS. IN THAT TIME, I HAVE NOT RECEIVED ANY INFORMATION ON THE RECALL OR THE CLASS ACTION SUIT AGAINST FORD. MY VEHICLE HAS HAD MAINTENANCE PERFORMED BY LOCAL FORD DEALERS AT WHICH TIME, I WAS NEVER MADE AWARE OF THE FAULTY PART. I DON'T FEEL AS THOUGH THIS IS FAIR. I WAS NOT MADE AWARE OF THIS FACTORY DEFECT, NOR WARRANTY EXTENSION TO HAVE IT REPLACED. IF I HAD BEEN AWARE, I WOULD HAVE HAD THE PART REPLACED. NOW, BECAUSE OF FAILURE BY THE MANUFACTURER TO INFORM THE CONSUMER OF THIS DEFECTIVE PART AND THE RECALL, I AM FORCED TO PAY TO HAVE THIS DEFECTIVE PART REPLACED. THIS IS AN UNEXPECTED EXPENSE THAT WILL DEFINITELY CAUSE A STRAIN ON MY FAMILY FINANCES. NOT ONLY THAT, UPON CALLING TO GET THE PRICE OF THE INTAKE MANIFOLD, I WAS INFORMED THAT I MISSED THE EXTENDED WARRANTY DEADLINE FOR MY VEHICLE (DECEMBER 2005). I DO NOT THINK THIS IS FAIR. I WOULD LIKE TO KNOW IF I CAN PURSUE ACTION TO HAVE MY EXPENSES REIMBURSED AND IF NOT, HOW CAN I PURSUE LEGAL ACTION. RESPECTFULLY, OTHA FARRIS, JR. *NM

• 10/27/1999· SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE

  INERTIA SWITCH KEEPS GOING OFF WHILE DRIVING OVER BUMPS , CAUSING ENGINE TO CUT OFF. ALSO,2. FRONT CALIPERS STICK, CAUSING VEHICLE TO STEER TO LEFT OR RIGHT. *AK

• 10/26/2007· ENGINE AND ENGINE COOLING

  NUMBER 3 SPARK PLUG WAS EJECTED .CAR WAS TOWED, AND AS OF THIS EMAIL IS BEING REPAIRED IN FLORIDA. WE WERE ON VACATION AT THE TIME. HEAD WAS REMOVED, AND IS BEING REPAIRED. WE HAD TO RENT A CAR TO GET BACK TO PA. ALSO HAVE TO FLY BACK TO FLORIDA TO DRIVE CAR BACK TO PA. *TR

• 10/25/2000· EXTERIOR LIGHTING

  HEADLIGHTS ARE NOT BRIGHT, DO NOT PROJECT BEAM OF 365 FEET IN FRONT OF CAR, LIGHT DOES NOT LIGHT UP. DRIVER'S LICENSE PLATE IN FRONT, EVEN WITH HIGH BEAMS, A PADESTRIAN WAS CROSSING AND LIGHTS COULDN'T EVEN SEE HIM, AND CONSUMER ALMOST HIT PADESTRIAN. HIGH BEAMS GIVE OFF THE LIGHT THAT REGULAR BEAMS SHOULD. TOOK VEHICLE TO DEALER 3 TIMES FOR THE SAME PROBLEM, THEY SAID THEY ADJUSTED THEM ALL 3 THREE TIMES TO FORD'S JUSTIFACATION. DEALER TOLD CONSUMER THAT BEAM WASNOT HIGH ENOUGH. CONSUMER THOUGHT IT WAS A MANUFACTURER'S DEFECT, AND A HIGH RISK AT NIGHT. *AK

• 10/21/2003· FUEL SYSTEM, GASOLINE

  I AM CONCERNED ABOUT FUEL TANK FIRES STARTED BY REAR END COLLISIONS. ALL RESEARCH I HAVE DONE STATES THAT FORD IS RECALLING POLICE CARS ONLY. AS A CONSUMER I THINK FORD OWES IT TO THE PUBLIC TO RECALL ALL FORD CROWN VICTORIA'S. MY FAMILY IS MORE IMPORTANT THEN THEIR BOTTOM LINE. MY WIFE AND I DO NOT FEEL SAFE DRIVING OUR CHILDREN AROUND IN THIS CAR. FORD NEEDS TO ACKNOWLEDGE THEY ARE PUTTING OUT AN UNSAFE PRODUCT. *LA

• 10/16/2004· STEERING,SUSPENSION

  SUDDEN FAILURE OF BALL JOINTS AND STEERING LINKAGE PARTS. *JB

• 10/10/2012· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMCrash

  MY PARENTS PICKED MY DAUGHTER UP FROM THE SCHOOL BUS AND PROCEEDED DOWN MY DRIVEWAY SLOWLY. THE VEHICLE SUDDENLY ACCELERATED EVEN AS MY FATHER HAD BOTH FEET ON THE BRAKE. THERE WERE VISIBLE SIGNS OF THE FRONT WHEELS DRAGGING UP DEBRIS AS THE FRONT WHEELS WERE LOCKING UP. HE ATTEMPTED TO SHIFT INTO NEUTRAL AND TURN THE KEY BUT WAS UNABLE TO DO SO AS THE VEHICLE MUST HAVE REACHED A SPEED IN EXCESS OF 50 MPH BEFORE HE SLAMMED IT INTO PARK AND THEN RAN HEAD ON INTO A TREE. BOTH PARENT WERE INJURED SEVERELY EVEN WITH THE AIR BAGS DEPLOYING. THE CAR WAS DESTROYED. *TR

• 10/09/2002· FUEL SYSTEM, OTHER

  CONSUMER STATES THAT THERE IS A RECALL OUT FOR THE GAS TANK LEAKEGE BUT ONLY FOR POLICE'S CARS AND HE THINKS IS NOT RIGHT. DEALER WAS CONTACTED. MR

• 10/07/2000· TIRES

  THE TREAD COMPLETELY CAME OFF THE TIRE. BECAUSE THE RV HAS 2 REAR TIRES, WHEN THIS DEFECTIVE ONE DE-TREADED, THE OTHER TIRE COMPENSATED FOR IT.( DOT NUMBER: VD1L 1XD TIRE SIZE: LT22575R16 )

• 10/06/2004· TIRES

  WHILE DRIVINGAT 70 MPH TIRE TREAD SEPARATED. THIS HAS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. THE FIRST TIME WAS AT 38,551 MILES, AND THE SECOND TIME WAS AT 74,904 MILES. THE TIRES WERE GUARANTEED FOR 70,000 MILES. PEP BOYS, FUTURA PLUS, P225/60R16, RADIO DESIGN #9937, 31985-2 R-1768, DOT 3D X 0, 1 X BD0601, G03L, 0211801.*AK

• 10/06/2001· FUEL SYSTEM, GASOLINE,POWER TRAIN

  HAD TO POST ON THIS BLUE OVAL NEWS WEB SITE SIMPLY BECAUSE OF THE AMOUNT OF EDUCATED CONSUMERS WHO UTILIZE BLUE OVAL NEWS RESEARCHING PRIOR TO THEIR VEHICLE PURCHASES. BESIDES THE KNOWN ISSUE OF THE DREADED PLASTIC RESIN INTAKE MANIFOLDS CRACKING ON THE 4.6L SOHC ENGINE ON THE FORD CROWN VICTORIA THERE IS A MORE CATASTROPHIC QUALITY ISSUE WITH THE CROWN VICTORIA AND THAT IS THE TORQUE CONVERTER SHUDDER ON THE CROWN VICTORIA 4R70W TRANSMISSION. STARTING WITH THE '92 MODEL YEAR AND IT'S AODE AND NOW THE 4R70W WHICH REPLACED THE AODE STARTING IN '98 FORD HAS KNOWN OF QUALITY ISSUES OF THEIR TRANSMISSIONS WHICH MANIFESTS ITSELF AS A HORRIBLE SHUDDER OR VIBRATION AS THE TRANSMISSION SHIFTS FROM 3RD GEAR GOING INTO 4TH GEAR (USUALLY TRANSITIONING FROM 40 TO 50 MPH!). I PURCHASED MY '99 CROWN VIC AND IT HAS PROVIDED ME RELIABLE TRANSPORTATION UNTIL JUST RECENTLY. I PICKED UP THIS HORRIBLE SHUDDER JUST 6 WEEKS PRIOR TO MY 3YR/36K FORD WARRANTY RUNNING OUT. WHEN THIS PROBLEM FIRST OCCURRED WITH HAVING JUST 22K ON THE ODOMETER AND 6 WEEKS LEFT ON THE WARRANTY I QUICKLY BROUGHT THE CAR IN FOR WARANTY WORK. UNIVERSAL FORD IN LONG ISLAND CITY, NY VALIDATED THAT INDEED THERE WAS A SHUDDER AND REPLACED THE TRANSMISSION WITH A REBUILT TRANSMISSION. I DROVE THE "REPAIRED" VEHICLE FROM NYC TO LEESBURG, VIRGINIA BUT ON THE RETURN TRIP THE SHUDDER CAME BACK WORSE THAN EVER. I MANAGED TO LIMP THE CAR BACK HOME AND THE VEHICLE HAS BEEN AT UNIVERSAL FORD SINCE. FOR THOSE OF YOU CONSIDERING A CROWN VICTORIA PERFORM YOUR "DUE DILIGENCE" AND VISIT SOME OF THE OTHER IMPARTIAL CROWN VIC WEB SITES (WWW.CORRAL.NET BUT MORE IMPORTANTLY WWW.CROWNVIC.NET) SEARCHING ON "TRANNY SHUDDER". FORD HAS KNOWN OF THIS PROBLEM OVER 5 YEARS BUT HASN'T PUBLICALLY MADE IT WIDELY KNOWN ALONG WITH THEIR PLASTIC RESIN INTAKE MANIFOLD DEBACLE. I'VE OWNED OVER A DOZEN CROWN VICTORIAS IN MY LIFE AND STARTING WITH THE '92 MODEL YEAR WHEN THEY TRANSITIONED OVER FROM THE OLD PUSHROD-8 5.0L ENGINE TO THEIR NEW 4.6L SOHC T

• 10/06/1999· WHEELS

  RIMS SEEM TO VIBRATE AT VARYING SPEEDS BETWEEN 50 AND 70 MPH. RUBBER WAS REPLACED, PROBLEM THE SAME. TIRE DEALER TOLD ME THAT CERTAIN RIMS WERE NOT CUT TOTALLY ROUND, AND THAT NO MATTER HOW MANY TIMES YOU BALANCE THE RUBBER, IT WILL NEVER BE RIGHT

• 10/05/2005· VISIBILITY

  FRONT WINDSHIELD WIPER ON MY FORD 1999 EXPEDITION OPERATES BY ITSELF WHEN CAR IS ON. THE WIPER SWITCH IS SET TO OFF WHEN THEY COME ON. WORRIED ABOUT ELECTRICAL ISSUES WITH THIS VEHICLE FROM READING OTHER CONSUMER ENTRIES. *NM

• 10/04/2006· STRUCTURE

  BOTH MY HUSBAND AND I COMPLAINED WHEN OUR CROWN VICTORIA WAS NEW AND ONWARD ABOUT THE FRONT DOORS WERE OPENED TO EXIT THE VEHICLE NOT HOLDING OPEN AND SNAPPING BACK ON THE DRIVER OR PASSENGER TRYING TO EXIT THE VEHICLE. FORD DID NOTHING ABOUT THIS, AND IGNORED THIS PROBLEM. EVEN WHEN WE TOOK OUR VEHICLE IN FOR SERVICE, WE TOLD THE ATTENDANT ABOUT THIS PROBLEM AND STILL NOTHING WAS DONE TO SOLVE THIS PROBLEM. WHEN SOMEONE PUTS THERE FOOT OUT TO EXIT A VEHICLE, THEY DON'T EXPECT THE DOOR TO SNAP BACK ONTO THEM. I'VE HAD MY LEG CLIPPED NUMEROUS TIMES, BESIDES MY EAR AND HEAD WHEN THE DOOR DOESN'T HOLD OPEN. I THINK FORD SHOULD HAVE DONE SOMETHING ABOUT THIS EARLY ON, INSTEAD OF DENYING THE PROBLEM UNTIL THE WARRANTY WAS OUT OF DATE. WE TOLD FORD ABOUT THE PROBLEM DOORS EVEN ON THE NEW OWNERS REQUESTED REVIEW OF OUR NEW AUTO. THIS PROBLEM HAS CONTINUED FROM THE FIRST TIME WE PURCHASED THIS 1999 CV ON TO THIS PRESENT DAY. FORD, WHAT SAY YOU!!! *NM

• 10/03/2000· VISIBILITY

  I WOULD LIKE TO REPORT A STRESS PROBLEM WITH THE WINDSHIELD ON MY CAR. WHILE IN FLORIDA I HAD A LARGE LINE START RUNNING DOWN THE MIDDLE OF THE WINDSHIELD TO THE MIDDLE AND THEN ACCROSS TOWARDS THE DRIVERS SIDE. THERE WAS NO CRACK OR CHIP ANYWHERE IN THE WINDSHIELD. IT CREATED A VISION PROBLEM AS IT KEPT FLICKERING LIGHT. THIS CONDITION WAS WORSE AT NIGHT. THE FORD DEALER IN KISSIMMEE TOLD ME HE HAD A LOT OF THIS PROBLEM AND IT WAS STRESS. HE COULD NOT REPLACE IT AS FORD WOULD GIVE HIM A HARD TIME. I HAD TO DRIVE HOME WITH THIS. THE DRIVING AT NIGHT WAS WORSE AS THE FLICKERING BECAME A SERIES OF BLUE AND WHITE. THE CAR WAS TAKEN TO A GLASS COMPANY AND THEY COULD NOT FIND A CRACK ANYWHERE. THEY SAID IT WAS A STRESS PROBLEM. WE TOOK IT TO NASSAR FORD IN LAWRENCE, MASS AND THEY CALLED FORD AND THEY REPLACED THE WINDSHEILD. FORD SHOULD BE MADE TO FIX THESE WINDSHIELDS AT ANY DEALER FOR THERE CUSTOMERS AS IT IS A SERIOUS SAFETY RISK TO A DRIVER. *AK

• 09/26/2000· SUSPENSION

  THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

• 09/26/2000· SUSPENSION

  THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

• 09/26/2000· SUSPENSION

  THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

• 09/26/1999· ENGINE AND ENGINE COOLING

  REPEATED TRIPS TO DEALER IN NEW HAMPSHIRE COULD NOT FIX PROBLEM WHICH IS CAUSING "CHECK ENGINE LIGHT" TO COME ON.

• 09/24/2003· SUSPENSION

  I OWN A 1999 FORD CROWN VICTORIA SEDAN. I RECENTLY DISCOVERED, THAT ONE OF THE BOLTS CONNECTING THE UPPER CONTROL ARM TO THE FRAME, WAS MISSING THE NUT TO SECURE IT AND IT HAD BACKED ITSELF OUT OF THE MOUNTING BUSHING. THE BOLT HAD BACKED OUT ABOUT 2.5 INCHES WHEN I DISCOVERED IT. THIS LEFT ONLY ONE BOLT HOLDING THE UPPER CONTROL ARM TO THE CAR'S FRAME. THE CAR HAS ONLY 24,000 MILES ON IT AND WAS RECENTLY PURCHASED USED,AT A LOCAL DEALER. THE CAR IS IN EXCELLENT CONDITION, EXCEPT FOR THE BOLT PROBLEM. I SUSPECT THAT THE BOLT CAME LOOSE ON ITS OWN BECAUSE I NOTICED THAT THE FACTORY APPLIED BLUE THREAD LOCK TO THE OTHER UPPER ARM BOLTS, BUT I FOUND NO TRACE OF THE COMPOUND ON THE BOLT THAT BACKED OUT OF THE BUSHING. THE BOLT CAUSED DAMAGE TO THE MOUNTING HOLE OF THE FRAME MOUNT AS WELL AS DAMAGING ITSELF. THE BOLT IS SLIGHTLY BENT AND SEVERAL THREADS ARE WORN OFF.THE RUBBING ACTION OF THE BOLT ELONGATED THE MOUNTING HOLE TOO. THIS MOUNT IS WELDED TO THE FRAME AT THE FACTORY AND I FEAR THAT I WILL BE STUCK WITH A MOUNT THAT IS WORN, EVEN THOUGH I AM GOING TO REPLACE THE WORN BOLT AND MISSING NUT WITH A FORD FACTORY REPLACEMENT PART.I AM COMPLAINING BECAUSE I AM CONCERNED THAT THIS PROBLEM COULD OCCUR TO OTHER VEHICLES.I DID NOT NOTICE ANY PROBLEMS PRIOR TO DISCOVERING THE BOLT FALLING OUT. IF THIS BOLT LET LOOSE WHILE I WAS DRIVING AT HIGHWAY SPEEDS, I DON'T KNOW IF I WOULD BE WRITING THIS TO YOU. I WAS A CERTIFIED MECHANIC FOR SEVERAL YEARS AND I WORKED ON FORD VEHICLES AT TWO OF THEIR DEALERS. I HAVE NEVER SEEN THIS HAPPEN TO A MOUNTING BOLT ON THE UPPER ARM ASSEMBLY,DURING THAT TIME OR SINCE THEN. IF I DIDN'T JUST HAPPEN TO OPEN THE HOOD AND TAKE NOTICE OF THE PROBLEM, I'M SURE I WOULDN'T KNOW ANYTHING WAS WRONG UNTIL IT WAS TOO LATE. THE BUSHING IS NOT WORN OUT AND THE REST OF THE SUSPENSION IS TIGHT,SO I CAN'T BLAME WORN SUSPENSION PARTS.

• 09/22/1999· SUSPENSION

  WHILE DRIVING ON THE HIGHWAY VEHICLE SEVERELY PULLS TO THE LEFT. DEALER CANNOT IDENTIFY THE CAUSE OF THE PROBLEM. DEALER AND MANUFACTURER CLAIM IT IS OKAY TO DRIVE VEHICLE AS IT IS AND THAT IS ALIGNED PER SPECIFICATIONS. *AK

• 09/20/2005· ENGINE AND ENGINE COOLING

  AFTER TAKING OUR '99 FORD EXPEDITION IN DUE TO A SPARK PLUG SHOOTING OUT WHILE MY HUSBAND WAS DRIVING TO LUNCH WE HAD IT REPAIRED OF COURSE, $517 DOLLARS LATER. HE LOST TIME AT WORK THAT DAY TO GET IT TOWED AND OF COURSE WE WERE WITHOUT OUR VEHICLE FOR A WEEK AT OUR EXPENSE. THERE WAS A THREAD REPAIR INSERT IN CYLINDER #5 SPARK PLUG HOLE DONE TO REPAIR THE PROBLEM ON MARCH 15, 2005. LAST THURSDAY SEPT. 15TH IT BLEW AGAIN AS MY HUSBAND WAS LEAVING OUR HOME WITH OUR SON. THE HEAD NEEDS TO BE REPLACED. WE ARE IN THE MIDDLE OF DECIDING WHAT TO DO AS WE CAN'T AFFORD THIS $3,000 DOLLAR PROBLEM THAT IF YOU INSPECT IS VERY COMMON, MORE SO THAN THE SPEED CONTROL RECALL. EVEN A FORD EMPLOYEE MY HUSBAND WAS DISCUSSING THIS WITH TRYING TO HELP US OUT SAID HE SEES THIS EVERY DAY! *NM

• 09/20/2001· TIRES

  THE CAR WAS PARKED WHEN I NOTICED THE MISSING PIECES OF TREAD. UPON CLOSER EXAMINATION OF THE TIRE, I NOTICED THAT THE SOME OF THE TREAD WAS SEPARATED FROM THE TIRE. ALSO SOME OF THE STEEL BELTS WAS SHOWING. I DROVED TO THE NEAREST GOODYEAR DEALER AND THEY INDICATED THAT THERE WAS 25% TREAD LEFT AND THE AMOUNT TO REPLACE THE TIRE WAS OVER $112.00. I WENT TO ANOTHER STORE AND PURCHASED ANOTHER BRAND OF TIRE WHICH WAS LESS EXPENSIVE THAN THE AMOUNT QUOTED BY THE GOODYEAR DEALER. I CONTACTED THE GOORYEAR CUSTOMER SERVICE AND THEY ALSO SAID THAT IT WAS AN EXPENSIVE TIRE AND THAT THEIR POLICY WAS TO PRORATE THE TIRE. I AM GLAD THAT I NOTICED THIS BEFORE GOING ON A LONG DISTANCE TRIP THIS WEEKEND. I HAVE 2 CONCERNS - 1..I NEED TO REPORT THE TIRE DEFECT TO SOMEBODY. 2. I THINK THAT SIMILIAR TO THE FIRESTONE SITUATION, GOODYEAR SHOULD AT LEAST PAY FOR PART OF THE TIRE REPLACEMENT, NOT JUST PRORATED BASED ON AN ARTIFICIALLY HIGH LIST PRICE. RECALL . *AK (DOT NUMBER: POXO BMER TIRESIZE: P225/60R16)

• 09/18/2005· STEERING

  MY 1999 FORD TAURUS WITH ONLY 59,371 MILES ON IT HAD THE RACK AND PINION TO GO OUT, ISN'T IT A LITTLE TO SOON FOR SOMETHING LIKE THAT TO HAPPEN? WITH ME LIVING ON GUAM PARTS ARE HARD TO COME BY, BUT I AM SEARCHING THE WEB. *NM

• 09/16/2005· SUSPENSION

  I NOTICED A HANDLING PROBLEM ON MY 1999 FORD EXPEDITION. INSPECTION REVEALED BROKEN SWAY BAR LINKS ON BOTH SIDES. I READ ABOUT THE RECALLS PERTAINING TO THIS PROBLEM STATING FORD ACKNOWLEDGED THE PROBLEM AND WOULD REPLACE THE ORIGINAL LINKS WITH A STRONGER LINK. I JUST HAD MY VEHICLE SERVICED AT BUTTERFIELD FORD IN SANDY, UTAH AND POINTED OUT THIS PROBLEM. THEY STATED THEY WERE NOT UNDER ANY OBLIGATION TO REPLACE THE LINKS. IRONICALLY, THEY DID NOT EVEN ASK ME IF I WANTED THEM REPLACED AND THEY RELEASED MY VEHICLE WITHOUT REPLACING THEM. I HAVE NEVER HAD THIS VEHICLE OFF ROAD NOR HAS IT EVER HIT A CURB, CHUCKHOLE, BUMP ETC. WITH ANY ABNORMAL FORCE. THESE LINKS ARE CLEARLY DEFECTIVE AND SHOULD BE A RECALL ITEM, IF THEY ARE NOT. *NM

• 09/15/1999· SEAT BELTSCrash

  CONSUMER WAS STRUCK IN THE REAR END WHILE MAKING A TURN AND WAS PUSHED 55 FEET FORWARD, CAUSING VEHICLE TO BE PUSHED INTO A DITCH. SEAT BELT DID NOT HOLD THE CONSUMER, WHO WAS PROPELLED INTO THE DASH AND STRUCK HIS SHOULDER, CAUSING INJURY. DEALER HAS BEEN CONTACTED. *ML

• 09/14/2000· EQUIPMENT

  CONSUMERS RECEIVED NHTSA RECALL 000200000/ MANUFACTURER'S RECALL 00S13/ JACKING INSTRUCTIONS. CONSUMER SAID RECALL SEEMED TO BE INCOMPLETE BECAUSE IT DID GIVE WHAT TYPE OF BLOCK TO USE TO CHANGE THE TIRES. DEALER OR MANUFACTURER DO SEEM TO BE INTERESTED IN THE MATTER. IT DID STATE THAT IF NOT PROPERLY DONE VEHICLE COULD FALL DOWN ON THE PERSON. *AK

• 09/10/2008· EXTERIOR LIGHTING

  TL*THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. THE CONTACT EXPERIENCED ISSUES WITH THE EXTERIOR LIGHTING IN HER VEHICLE. THE TURN SIGNALS, TAIL LIGHTS, AND HAZARD LIGHTS STOPPED WORKING. THE HEADLIGHTS AND REVERSE LIGHTS WERE STILL OPERABLE. BOTH THE DEALER AND MANUFACTURER STATED THAT SHE WOULD HAVE TO PAY FOR THEM TO INSPECT THE VEHICLE. THE CURRENT MILEAGE WAS 78,634 AND FAILURE MILEAGE WAS APPROXIMATELY 74,000.

• 09/09/2005· POWER TRAIN

  1999 CROWN VICTORIA BECAME STUCK IN PARK.*MR *JB