1999 Dodge Grand Caravan

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/27/2006· VISIBILITY

  WIPERS NOT WORKING ON 1999 DODGE CARAVAN. SURFING THE WEB AND SAW MANY RELATED ISSUES TO THIS PROBLEM. IT APPEARS THERE WERE ENOUGH REPORTS TO REQUEST A RECALL. I CONSIDER THIS SERIOUS ISSUE DUE TO ROAD CONDITION WHEN THE WIPERS ARE NEEDED AND THE VISION IMPACT ALSO. IT ALSO APPEARS THAT CHRYSLER/DODGE IS AWARE OF A PROBLEM. *JB

• 12/27/2002· SERVICE BRAKES, HYDRAULIC

  CONSUMER STATES WHILE BRAKING HAVE EXTENDED STOPPING, NOTIFIED THE DEALER REPAIRED AND REPLACED ROTORS 5000 MILES LATER PROBLEM RECURRED. TS

• 12/25/2016· ENGINE

  SERPENTINE BELT REPEATEDLY COMES OFF DURING RAIN, CAR WASH, ETC. POWER STEERING GOES OUT, WATER PUMP QUITS WORKING, ALTERNATOR STOPS WORKING. THIS CREATES SERIOUS SAFETY HAZARD, ESPECIALLY IN TRAFFIC AND/OR AT HIGHWAY SPEEDS. THERE ARE LITERALLY HUNDREDS, IF NOT THOUSANDS, OF PEOPLE WITH THIS COMPLAINT. CHRYSLER/DODGE TURNS A DEAF EAR TO THE REQUEST FOR A FIX, ALWAYS POINTING TO OTHER POSSIBLE ISSUES (WHICH AT TIMES ARE LEGITIMATE), WHILE IGNORING THE DESIGN DEFECT IN THEIR VANS (WHICH IS ALWAYS PRESENT). THIS IS A MULTI-YEAR PROBLEM INVOLVING SEVERAL DODGE VANS AND THERE IS STILL NO RECALL ISSUED BY THE GOVERNMENT. WHERE IS THE PROTECTION NHTSA STATES IS THEIR MISSION? THERE IS A SIMPLE, EFFECTIVE FIX FOR THIS PROBLEM: GATES 38379K ENHANCEMENT COMPONENT KIT PRICE: $125.74 FOUND ON EBAY. PLEASE ISSUE A RECALL! *TR

• 12/25/2008· STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  THREE TIMES IN SIX WEEKS, THE SERPENTINE BELT (WHICH POWERS THE POWER STEERING, ALTERNATOR AND WATER PUMP) HAS SLIPPED OFF THE PULLEYS. IN ONE OF THE THREE INSTANCES, THE DRIVE BELT WAS SHREDDED. AFTER A QUICK SEARCH OF THE INTERNET, LITERALLY HUNDREDS OF COMPLAINTS ABOUT THIS WERE FOUND. FORTUNATELY, IN OUR CASE, THERE HAS NOT BEEN AN INJURY TO DATE, HOWEVER A LOSS OF POWER STEERING AT THE WRONG MOMENT COULD EASILY CAUSE AN ACCIDENT. LIKEWISE, LOSS OF ACCESSORIES SUCH AS THE ALTERNATOR AND WATER PUMP COULD LEAVE SOMEONE STRANDED. ON THIS VEHICLE, THE BELT TENSIONER HAS BEEN REPLACED AND THE BELT HAS BEEN REPLACED THREE TIMES IN LESS THAN 1,000 MILES. *TR

• 12/23/2003· AIR BAGS

  1999 DODGE GRAND CARAVAN STARTED TO HAVE INTERMITTANT 'AIRBAG' LIGHT ILLUMINATED IN TURNS. WITHIN A DAY, THE LIGHT STAYED ON STEADY AND THE HORN AND SPEED CONTROL STOPPED WORKING. I UNDERSTAND THAT THERE WAS A RECALL UP THROUGH THE 1998 MODELS AND THEN THE CLOCKSPRING ASSEMBLY WAS REPLACED WITH A NEWER MODEL. IT SEEMS THAT THE 'NEW' CLOCKSPRING IS ALSO DEFECTIVE AND I BELIEVE THAT THE 1999 AND LATER MODEL MINIVANS NEED TO BE INCLUDED IN THE PREVIOUS RECALL.

• 12/21/2004· STEERING,SUSPENSION

  A ROUTINE TRIP TO HAVE NEW TIRES PUT ON MY 1999 DURANGO LEAD TO MAJOR REPAIRS TO THE VEHICLE. THEY COULD NOT DO THE ALIGNMENT DUE TO BAD UPPER AND LOWER BALL JOINTS. WHEN TAKING IT IN FOR FURTHER INSPECTION ANDSERVICE, THEY HAD TO REPLACE "SLOPPY" UPPER AND LOWER BALL JOINTS AS WELL AS ADJUST THE LOOSE STEERING GEAR. (THE STEERING HAS ALWAYS BEEN LOSE BUT THEY'VE NEVER DONE ANYTHING ABOUT IT UNTIL NOW). THE ITEMIZED WORK SHEET DOES NOT INDICATE UPPER BALL JOINTS WERE REPLACED, YET STATED THEY WERE. AND BAD UPPER AND LOWER BALL JOINTS WAS NOT THE FULL EXTENT OF WHAT WAS WRONG. WE ALSO HAD TO REPLACE THE TIE RODS AND SWAY BUSHINGS. ON A VEHICLE THAT IS 5 YEARS OLD, HAD 55K MILES AND DRIVEN CONSERVATIVELY, THESE MAJOR REPAIRS SHOULD NOT BE NEEDED. THANKFULLY THERE WERE NO ACCIDENTS BECAUSE OF THIS.*AK

• 12/20/2004· SUSPENSION,EQUIPMENTCrashFire

  L999 DODGE DURANGO UPPER AND OR LOWER BALL JOINT FAILURES ON FOUR DIFFERENT OCCASIONS OVER A FOUR YEAR PERIOD. UPPER AND LOWER BALL JOINTS USED AS ORIGINAL MANUFACTURER INSTALLED AND REPLACEMENT PARTS ARE KNOWN TO BE DEFICIENT ACCORDING TO NHTSA, AND ACCIDENTS AS WELL AS EXPENSIVE REPLACEMENT COSTS HAVE OCCURED. I AM NOW IN MY FOURTH REPLACEMENT CYCLE, WITH UPPER BALL JOINTS HAVING BEEN REPLACED THREE TIMES AND THE LOWERS NOW IN THEIR SECOND TIME. NHTSA HAS FAILED TO INCLUDE L998 AND L999 MODEL YEARS, ALLOWING DAIMLER CHRYSLER TO SLIP THE NOOSE REGARDING RESPONSIBILITY FOR THE SAME DEFECTIVE PARTS USED IN 2000-2004 MY VEHICLES. NHTSA SHOULD REQUIRE DODGE TO INCLUDE L998, L999 MODEL YEARS IN ITS RECALL INVESTIGATION. DODGE CUSTOMER SERVICE REJECTED MY TWO SEPARATE APPEALS FOR REPLACEMENT OR REIMBURSEMENT, ONE IN 2003 AND THE OTHER IN 2004 PARTS FAILURE DATES WERE 12/27/01, 12/27/03, APRIL '04 AND ON 12/L8/04.*AK

• 12/19/2003· POWER TRAIN

  AUTOMATIC TRANSMISSION LOCKED UP IN LOW RANGE WHILE DRIVING ON HIGHWAY. MECHANIC FOUND THAT TRANMISSION WAS SHOT AFTER 80,000 MILES.*AK

• 12/19/2002· ELECTRICAL SYSTEM,EQUIPMENT

  TO: WHOM IT MAY CONCERNS: I AM WRITING TO YOU AS A DISSATISFIED DODGE CARAVAN OWNER. I PURCHASED MY VAN BRAND NEW ON MARCH 1999. I HAVE HAD CONSISTENT PROBLEMS WITH THE CAR, SINCE THE DAY I PURCHASED IT: A) ON JANUARY 24, 2000 WE REPLACED THE , SENSOR, TRANSAX LE, TURBIN INPUT IN THE TRANSMISSION. B) FEBRUARY 17, 2000 WE REPLACED THE BATTERY. C) FEBRUARY 20, 2001. WE REPLACED THE EVAPORETOR, SUCTION LINE, LIQUID LINE AND THE COIL IN THE AIR CONDITION UNIT. D) REPLACED THE WINDOW LIFT MOTOR. E) JANUARY 8,2002 REPLACED SOP BELT TENSIONER COIL . F) JANUARY 4,2002 REPLACE THE BATTERY. G) MARCH 2, 2002 REPLACED WINDSHIELD WASHER PUMP. H) JUNE 2, 2002 REPLACED FUEL SEAL. I) NOVEMBER 13, 2002 REPLACED THE HIGH PRESSURE VALVE OF THE A/C NOW THEY ARE ASKING US TO REPLACE THE EVAPORETOR AND THE COMPRESSOR WHICH WAS REPLACED BY MAROONE DODGE ON FEBRUARY 2001!!! ALL REPAIRS WERE DONE AT AUTHORIZE DODGE DEALER: MAROONE DODGE LOCATED: 21151 N.W 2ND AVE MIAMI, FL 33169 TEL: 305-653-6343. WE FEEL THAT FOR 44,000 MILES CAR WE SHOULD NOT EXPERIENCED SO MUCH PROBLEM ESPECIALLY WITH THE A/C WHICH WAS FIXED IN 2001. WE HOPE YOU WILL CORRECT THE WRONG AND REPAIRED THE CAR WITH NO COST TO US.SINCERELY DAVID AND HONEY BOUGANIM 239 ATLANTIC ISLE SUNNY ISLES, FL 33160 TEL: 305-945-5354

• 12/19/2001· POWER TRAIN

  WHILE DRIVING ON THE HIGHWAY, I NOTICED MY VAN SOUNDING LIKE IT WASN'T SHIFTING OUT OF 1ST OR 2ND GEAR. I MADE A LEFT TURN AS REQUIRED TO MAKE AN EXIT OFF THE HIGHWAY ENSURINING ONCOMING TRAFFIC WAS SAFELY AT A DISTANCE. AS I MADE THE TURN, MY TRANSMISSION SLIPPED OUT OF GEAR AND THE CAR DIDN'T GO ANYWHERE FOR A MOMENT, AND THEN FINALLY SLIPPED BACK IN GEAR. I ALMOST WAS HIT BY AN ONCOMING CAR WHO PROBABLY DIDN'T SLOW DOWN ASSUMING I'D FINISH MY EXIT. *AK

• 12/19/2000· POWER TRAIN

  CONSUMER WAS DRIVING AT 60-65MPH ON FREEWAY AND SWITCHING LANES WHEN TRANSMISSION SLIPPED , RPM'S WENT OVER 3000, TRANSMISSION WAS STUCK IN 1ST GEAR. DEALER TOLD CONSUMER THAT SENSOR NEEDED TO BE REPLACED. *AK

• 12/18/2002· AIR BAGS

  SOMETIME WITHIN THE PAST TWO WEEKS, THE AIR BAG LIGHT ON THE INSTRUMENT PANEL LIT UP. THE MECHANIC WHO USUALLY WORKS ON OUR VAN (NOT AT THE DEALERSHIP) INFORMED US THAT THERE WAS A "TECHNICAL SERVICE BULLETIN" CONCERNING THE "CLOCK SPRING." I TOOK THE VAN TO THE DEALER TO HAVE THE AIR BAG CHECKED, & SHOWED THE SERVICE TECHNICIAN THE SERVICE BULLETIN. THE CLOCK SPRING WAS, IN FACT, DEFECTIVE. WE OWN A 1999 DODGE GRAND CARAVAN.

• 12/18/2000· POWER TRAIN

  DESIGN DEFECT AS PER CERTIFIED TRANSMISSION REPAIR SHOP: VERTICAL PIN BREAKS OFF WHICH CAUSES A SLIPPAGE FOR THE MAIN ROTATING MECHANISM CAUSING IT TO PUNCTURE THE TRANSMISSION. *AK

• 12/18/2000· VISIBILITY

  WHILE TRAVELING WITH WINDSHIELD WIPERS RUNNING, PASSENGER'S SIDE WINDSHIELD WIPER STOPPED WORKING, CAUSING DRIVER'S SIDE TO RUN ALONE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

• 12/17/2008· STRUCTURE

  MY 99 DODGE GRAND CARAVAN HAS THE STRUT TOWERS RUSTING AWAY,CREAKING AND POPPING NOISES CONTINUE,NO REPAIR DONE YET,CAN'T IMAGINE WHAT IS GOING TO HAPPEN WHEN THEY FAIL TO SUPPORT THE WEIGHT OF THE VEHICLE WHEN IT'S DRIVEN DOWN THE ROAD. *TR

• 12/15/2006· ELECTRICAL SYSTEM

  DT*: THE CONTACT STATED THE IGNITION KEY WOULD NOT TURN TO START THE VEHICLE. THE NATURE OF THE FAILURE WAS GRADUAL WORSENING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO REPLACED THE IGNITION SWITCH, WHICH WAS PREVIOUSLY CHANGED 3 YEARS AGO.

• 12/15/2003· ENGINE AND ENGINE COOLING

  THE SERPENTINE BELT TENSIONER HAS A BROKEN SPRING THERE FORE NOT PUTTING TENSION ON THE SERPENTINE BELT CAUSING WATER PUMP AND ALTINATOR AND LATER BATTERY PROBLEMS.IVE DONE SOME RESEARCH ON THIS AND IT SEEMS TO BE A PROBLEM ALL OVER THE COUNTRY TO WHICH BELTS ARE FALLING OFF ETC.....THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP BEFORE AND WE WERE TOLD THAT ALL WAS WELL.IVE HEARD THE BELT SLIPPING FOR A WHILE NOW USUALLY AT START OF VEHICLE. THIS SEEMS TO BE A PROPLEM WITH MANY MORE 99 GRAND CARAVANS AT OR AROUND 40-50,000 MILES.THIS SHOULD BE A WARRENTY FIX BUT IS NOT!*AK

• 12/14/2005· POWER TRAIN

  DODGE GRAND CARAVAN DIFFERENTIAL FAILURE CAUSING LOSS OF CONTROL. *JB

• 12/14/2004· SUSPENSION

  I HAVE A 1999 DURANGO. IT SEEMED TO BE DRIVING DIFFERENT. MY HUSBAND NOTICED THE FRONT TIRES WERE WORN IN THE INSIDE EDGE. HE TOOK IT TO A GARAGE. HE FOUND OUT THE BALL JOINTS WERE BAD. HE WAS TOLD HE SHOULDN'T DRIVE IT OFF THE LOT. THEY WERE THAT BAD. IT COST OVER $500 TO HAVE IT FIXED. I HAVE THREE CHILDREN. WHAT IF MY TIRES HAD FALLEN OFF? THE 1999 DURANGO'S SHOULD BE INCLUDED IN THE RECALL.*AK

• 12/13/2004· SUSPENSION

  I HAVE A 1999 DODGE DURANGO WITH FRONT SUSPENSION PROBLEMS. MY MECHANIC TOLD ME I HAVE SOME SERIOUS PROBLEMS WITH MY FRONT BALL JOINTS, HUBS ETC... I UNDERSTAND THERE IS A RECALL FROM DODGE ON THE YEAR 2000 THRU 2003 FOR THIS PROBLEM. I THE MODEL YEAR 1999 COVERED? THE FRONT SUSPENSION IS THE SAME.

• 12/13/2004· SUSPENSION

  I HAD MY 1999 DODGE GRAND CARAVAN IN FOR REGULAR SERVICING AND THE MECHANIC NOTED THAT THERE WAS A SERIOUS RUST PROBLEM WITH THE LEFT FRONT STRUT TOWER. THE PERSON FROM THE SHOP WHO CALLED ME SUGGESTED THAT I TAKE IT TO A BODY SHOP TO BE EVALUATED AS SOON AS POSSIBLE. I DISCOVERED LATER THAT THE ACTUAL MECHANIC LOOKING AT THE PROBLEM WROTE: "RECOMMEND: GET NEW VEHICLE SOON!"THE NEXT DAY I TOOK IT TO A BODY SHOP AND THEY COULDN'T BELIEVE THAT A 1999 WOULD BE SO BADLY RUSTED AND QUOTED ME AN ESTIMATE OF $1300 TO REPLACE THE STRUT TOWER AND TAKE CARE OF THE RUST THAT HAD BEGUN TO EAT AT THE OTHER SIDE. NCE THEY HAD IT IN THE SHOP AND DISASSEMBLED, THEY CALLED TO SAY IT WOULD TAKE AN ADDITIONAL WEEK OF SERVICE SINCE THE LOCAL DODGE DEALERSHIP HAD ORDERED THE WRONG PART. THEY SAID THAT, BECAUSE THE DAMAGE WAS SO SEVERE, THEY WERE NOT COMFORTABLE REASSEMBLING THE VEHICLE FOR ME TO USE WHILE THEY WAITED FOR DELIVERY OF THE PART. I HAVE DONE SOME RESEARCH ONLINE AND HAVE DISCOVERED THAT THIS PROBLEM IS KNOWN AND WIDESPREAD. (COMPLAINT NUMBER 10090457 ALSO DOCUMENTS THIS ISSUE.) I AM SURPRISED THAT SOMEONE HAS NOT BEEN SERIOUSLY INJURED AS A RESULT OF THIS. MY VAN IS ONLY A 1999 AND THE STRUT TOWER WAS RUSTED NEARLY HALF WAY THROUGH. I HAD MY VAN IN FOR SERVICE MANY TIMES WITHIN THE LAST YEAR AND NO ONE HAD NOTICED THE PROBLEM. THERE ARE UNDOUBTEDLY INNUMBERABLE FAMILIES DRIVING AROUND IN A SERIOUSLY UNSAFE VEHICLE SIMPLY BECAUSE A RECALL HAS NOT BEEN ISSUED. IF THIS IS NOT A SERIOUS SAFETY ISSUE, IT DON'T KNOW WHAT IS.*AK

• 12/13/2003· AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM

  WE PURCHASED A USED 1999 GRAND CARAVAN. THROUGH RESEARCH WE FOUND THE CLOCKSPRING WAS THE PROBLEM. CRYSLER REFUSES TO FIX IT BECAUSE THEY SAID A DIFFERENT PART WAS USED AFTER THE LAST RECALL. THEY SAID SAVE OUR RECEIPT AND IF THERE ACTUALLY A RECALL WE WOULD BE REIMBURSED 100%.*AK

• 12/12/2004· ELECTRICAL SYSTEM

  POSITIVE BATTERY CABLE SHORTED TO GROUND MELTING THE INSULATION ON THE CABLE AND NEARLY ALL INTERCONNECTED HARNESS WIRES. TOTAL ESTIMATE TO REPAIR AND REPLACED DAMAGED WIRES, STARTER, SENSORS, CONNECTORS, ETC: $3,000+. INVESTIGATION STILL ONGOING.. FAILURE RESULTED FROM DESIGN PLACEMENT OF POSITIVE CABLE IN PROXIMITY OF STRUT TOWER BOLT. BATTERY LOCATION FOR 1999 DODGE GRAND CARAVAN IS IMMEDIATELY IN FRONT OF STRUT ASSEMBLY. THIS CABLE DOES NOT INCLUDE ANY INSULATION SLEEVE (E.G., CONVOLUTED TUBING OR LOOM) AND IS THEREFORE SUSCEPTIBLE TO WEAR AND ABRASION FROM VIBRATIONS DURING DRIVING.*JB

• 12/11/2004· SUSPENSION

  CAR USED FOR HIGHWAY USE MOSTLY, CAR SHAKES AT SPEED OF 50 MPH, WOULD VEER TO RIGHT, HAD INSIDE TIRE WEAR, DRIVING WITH KIDS IN CAR STARTED MAKING A REALLY BAD THUD NOISE LIKE A FLAT TIRE, WE PULLED OVER, UPPER BALL JOINT BROKE, IT GOT SO HOT THE SHOCKS STARTED LEAKING. SINCE THE VEHICLE WAS REPAIRED AT $2,000, THE TIRES ARE STILL WEARING ON THE INSIDE, AND THE CAR SHAKES, AND THE CAR IS MAKING A SQUEAKY NOISE WHEN I HIT BUMPS. TOO MANY PROBLEMS!!!!! *JB

• 12/11/2004· SUSPENSION

  I WOULD LIKE TO REQUEST THAT THE 1999 DODGE DURANGO ALSO BE INCLUDED IN THE BALL JOINT RECALL. I HAVE HAD THE SAME PROBLEM WITH MY 1999 DURANGO. *JB

• 12/11/2004· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN

  ANNUAL MA STATE INSPECTION REVEALED RIGHT UPPER BALL JOINT AND BOTH LOWER BALL JOINTS WERE LOOSE SO ALL WERE REPLACED ON 12/3/04 ALONG WITH LEFT FRONT HUB BEARING...ADDITIONAL PROBLEMS PRIOR TO THIS INCLUDE REPLACEMENT OF SERPENTINE BELT 11/17/03...REPLACEMENT OF COOLANT TEMP SENSOR, THERMOSTAT AND THERMOSTAT GASKET, AND BELT TENSIONER 2/23/04...REPLACEMENT OF RIGHT FRONT HUB BEARING 5/04...REPLACEMENT OF FRONT ROTORS, LEFT FRONT CV AXLE, LEFT INNER TIE ROD, REAR SHOCKS, OUTPUT SPEED SENSOR, AND NEW TIRE DUE TO GOUGING OF INNER TIRE WALL BY FRONT END PARTS 8/17/04. CONSUMER HAS PAID FOR ALL REPAIRS DONE BY AN INDEPENDENT MECHANIC. CONSUMER WANTS PROBLEMS DOCUMENTED GIVEN RECENT MEDIA REPORTS ASSOCIATED WITH THIS VEHICLE. CONSUMER WANTS TO SEE RECALL ISSUED FOR SEVERAL OF THESE SAFETY FAILURES AND WANTS REIMBURSEMENT FROM MANUFACTURER FOR EXPENSES INCURRED. *JB

• 12/10/2004· SERVICE BRAKES, HYDRAULIC,POWER TRAIN

  CAR REPAIRED NUMEROUS TIMES ON BRAKES, TRANSFER CASE AND MOSTLY TRANSMISSION. KEEP FIXING SEAL LEAKS BUT REFUSE TO SEARCH FOR SOURCE OF PROBLEM. NUMEROUS TRANSMISSION LEAKS, TRANSFER CASE LEAKS AND BRAKES SQUEAL EVEN AFTER REPAIR. BEEN IN SHOP 10 TIMES FOR REASONS ABOVE. SUPPOSEDLY DEALER STATES REPAIRED CORRECTLY EACH TIME. MY CAR IS NOW OUT OF WARRANTY AND STILL CONFLICTING WITH DEALER ABOUT IT. ALSO CONTACTED CHRYSLER WITH NO RESOLUTION.*AK

• 12/10/2004· SUSPENSION

  MY CAR WAS MAKING A LOUD NOISE. WHEN I TOOK IT INTO DODGE FOR A CHECK- THE UPPER AND LOWER BALL JOINTS NEEDED REPLACING DUE TO BEING LOOSE AND DEFECTIVE. THE MECHANIC TOLD ME IT WAS VERY DANGEROUS TO BE DRIVING MY CAR. I PAID A TOTAL OF $653.00 ON MARCH 5,2004. BECAUSE IT HAS NOT BEEN RECALLED, I HAD TO PAY FOR THE PROBLEM MYSELF. I FELT I WAS VERY LUCKY TO HAVE CAUGHT THE PROBLEM BEFORE SOMETHING AWFUL HAPPENED. *AK

• 12/10/2004· SUSPENSION

  I JUST FIND OUT THAT THERE A DODGE RECALL AND I THINK I AM ONE OF THOSE RECALLS, LET EXPLAIN I HAD HAVE A LOT OF PROBLEMS WITH MY 1999 DODGE DURANGO, I BUOGHT USED AFTER A COUPLE MONTHS I START AHVING A CRACKING FEELING ON STEERING WHEEL TOOK IT TO SHOP AND THEY FOUND THAT THE FRONT END NEEDED TO BE REPLACE (MEANING RIGHT AND LEFT LOWER ARM) THEY CALLED MY WARRANTY FOR APPROVAL AND THEY APROVED, BUT THEN ON THE SHOP THEY SAID THAT THOSE PARTS WHERE ON BACK ORDER AND I NEEDED TO WAIT FOR THE PARTS. AFTER A MONTH THEY CALL ME TO COME BACK AND DO THE JOB, SO I CALLED FOR APPOINTMENT THEY GIVE A DATE I CAME BUT WHEN I GOT THERE THEY SAID THEY WERE TO BUSY AND THEY COULD NOT GET IT DONE THAT DAY, THEY DID THIS TWICE AND I DO NOT LIVE AROUND THE CORNER I LIVE LIKE 15 MILES AWAY, SO I GOT MAD AND MOVE TO A CLOSER SHOP AND THEY TEST DRIVE THE SUV AND FOUND THE SAME PROBLEM, AND ALSO THEY SAID THAT I NEEDED TO REPLACE SOME BUSHING SO THEY CALL THE WARRANTY AND DENIED THE JOB. APPROVING PREVIUOSLY AS I MENTION BEFORE, BUT THEY DENIED BECAUSE THERE WERE MORE THINGS TO BE DONE. SO THEY SENT AN INSPECTOR AND CHECK THE SUV APPROVING ONLY ONE LOWER ARM, AND THE REST WAS UNDER TOLERANCE. AFTER THAT I STILL FEEL THAT CRACKING FEELING AND WHEN I AM DRIVING THERE A LITTLE PLAY ON THE STEERING WHEEL, I WILL BE GOD HONEST I AM SCARED DRIVING THIS SUV AND NOW MORE WITH THIS RECALL I HAVE A WIFE AND A 3 YR OLD AND MY WIFE IS THE ONE DRIVING MORE OFTEN THIS CAR, I WORRY FOR MY FAMILY'S SAFETY I TRY TO HAVE SOME BODY REVIEW THIS PROBLEM TO SEE IF I COULD SUE OR SOMETHING BUT I COULD NOT GET HELP PLEASE ADVISE. I WILL APPRECIATE IT SO MUCH. P.S. IF NEED MORE INFO PLEASE DONT HESATEIT TO CALL ME 408-202-3001. *AK

• 12/09/2004· POWER TRAIN,EXTERIOR LIGHTING

  THE PLANETARY SET FROM THE AUTOMATIC TRANSMISSION WAS DISCOVERED BROKEN BY THE DEALER AFTER THE VEHICLE WOULD NOT START. *AK HEADLIGHTS WERE TO DIM ON THE VEHICLE. *TC

• 12/09/2000· TIRES

  ORIGINAL SET OF TIRES WORN OUT 20,824 2ND SET AT 44,800 POSSIBLE MANUFACTURE DEFECT **WHEEL SIZE CANNOT BE CHANGED NO OTHER TIRE MANUFACTURED TO FIT**PUBLIC NEEDS WARNED-CONSUMER NEEDS ADVICE. *AK( DOT NUMBER: TIRE SIZE: P225-60-17 )

• 12/09/2000· TIRES

  ORIGINAL SET OF TIRES WORN OUT 20,824 2ND SET AT 44,800 POSSIBLE MANUFACTURE DEFECT. *AK( DOT NUMBER: TIRE SIZE: P225-60-17 )

• 12/08/2007· ELECTRICAL SYSTEM

  INSTRUMENTS AND INSTRUMENT PANEL LIGHTS BECOME INOPERATIVE WITH NO WARNING. IN THE PAST SEVERAL YEARS, WHILE DRIVING THE 1999 DODGE GRAND CARAVAN, WITHOUT WARNING, THE INSTRUMENT PANEL LIGHTS WOULD GO OFF AND ALL GAUGES WOULD QUIT WORKING. USUALLY, A SMACK ON THE TOP OF THE DASHBOARD WOULD BRING IT BACK, HOWEVER, LATELY THIS DID NOT WORK. THE LATEST INCIDENT WAS ON A COLD, DARK, WET EVENING WITH MY WIFE DRIVING AND THE CHILDREN IN THE VAN. THIS PROBLEM RESULTS IN NOT BEING ABLE TO SEE THE SPEEDOMETER NOR THE GEAR SELECTION. I FEEL THIS IS AN UNSAFE CONDITION THAT SHOULD BE LOOKED INTO BY THE MANUFACTURER. IN PERFORMING AN INTERNET SEARCH ON THIS SUBJECT, IT APPEARS THERE MAY BE A MANUFACTURING DEFECT WITH THE SOLDERING OF SOME CONNECTORS FOR THE INSTRUMENT PANEL. THANK YOU. *TR

• 12/08/2004· AIR BAGSCrash

  WHILE DRIVING AT 75 MPH CONSUMER STRUCK A DEER AND THE AIR BAGS DID NOT DEPLOY.*AK *TC

• 12/08/2003· SERVICE BRAKES, HYDRAULIC,WHEELS,SEATS

  WE BOUGHT OUR DODGE GRAND CARAVAN ON MARCH 11TH 2000, WITHIN THE FOLLOWING MONTH WE TOOK THE VAN BACK TO THE LEITH DEALER SHIP THAT WE BOUGHT IT FROM TO COMPLAIN ABOUT A VERY LOUD POPPING NOISE THAT WAS COMMING FROM THE FRONT RIGHT WHEEL WELL AND WE WERE TOLD AND I QUOITE " THAT IS A NOISE THAT IS VERY COMMON TO DODGE VEHICLES" AND BASICLLY TOLD WE WOULD HAVE TO LIVE WITH IT. IT GOT WORSE SO WE TOOK IT BACK AGAIN TO THE SAME DEALERSHIP AND TOLD THEM THAT THE PROBLEM WAS DEFFIANTLY WORSE AND WOULD YOU PLEASE LOOK AT IT, AGAIN WE WERE TOLD THE SAME THING. ALL IN ALL WE TOOK IT BACK TO THE DEALERSHIP AT LEAST 3 OR 4 DIFFERENT TIMES AND EVERYTIME THE ANSWER WAS THE SAME. IN MARCH OF THIS YEAR (2003) WE TOOK OUR VAN IN TO A LOCAL FIRESTONE TO HAVE NEW TIRES BUT ON THE VAN AND I ASKED ONCE AGAIN IF THEY WOULD CHECK AND SEE IF THEY COULD FIND THE SOURCE TO THE NOISE, AND THEY DID. FOR 3 YEARS WE DROVE AROUND WITH THE WHEEL HUB COMMING OFF, IT TURNED OUT THE THE WHEEL HUB ASEMBLEY WAS LOOSE AND COMING OFF YOU COULD PULL THE WHEEL IN ALL DIFFERENT DIRECTIONS WITH IT TIGHTLY BOLTED TO THE VAN ITSELF, THE GAS STRUTS HAD TO BE REPLACED AND THE SWAY BAR LINK KIT HAD TO REPLACED ON IT ALSO. ALL IN ALL THE TOTAL BILL ENDED UP AS $800.09 TO GET THE VAN FIXED. WE HAVE ALSO HAD TO HAVE THE CALIPERS REPLACED TWICE ON THE VAN AND WE HAVE BEEN TOLD ONCE AGAIN THAT THIS IS ALSO COMMON TO DODGE VEHICLES. WE WOULD LOVE TO BE REIMBERSED FOR THIS BECAUSE THE DEALERSHIP SOLD US THIS VEHICLE IN THIS SHAPE AND KNEW IT AND THEN LIED ABOUT IT NOT ONCE BUT SEVERAL TIMES BUT THE DEALERSHIP IS NO LONGER IN BUSINESS.*AK

• 12/08/2003· AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM

  CLOCK ASSEMBLY FAULTY ON 1999 GRAND CARAVAN. THIS VEHICLE IS USED AS A COMPANY VAN. FIRST AIIRBAG LIGHT CAME ON THEN THE CRUISE CONTROL AND HORN STOPPED WORKING. TWICE IN EMERGENCY SITUATIONS THE HORN DID NOT WORK. HAD CLOCK ASSEMBLY REPLACED AT A COST OF $304.53. THIS SEEMS TO BE A MANUFACTURER PROBLEM AND A RECALL SHOULD BE IN PLACE.*AK

• 12/07/1999· POWER TRAIN

  NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

• 12/06/2004· ELECTRICAL SYSTEM

  D/C REFUSED TO PAY FOR MY LABOR ON A CLOCKSPRING REPAIR. *AK

• 12/03/2015· SUSPENSION

  DRIVER STRUT TOWER GAVE AWAY DO TO RUST. I NEED HELP PAYING FOR THE VAN TO GET FIXED. THIS IS THE ONLY CAR I HAVE FOR MY FAMILY AND WE CAN NOT AFFORD AN OTHER CAR RIGHT NOW. PLEAS LET ME KNOW WHAT I CAN DO ABOUT THIS.

• 12/03/2004· STEERING

  WHILE CONSUMER WAS DRIVING APPROXIMATELY 30 MPH VEHICLE HAD TROUBLE SHIFTING GEARS. VEHICLE WAS THEN PULLED OVER ALONGSIDE THE ROAD. WHEN ATTEMPTING TO RESART THE ENGINE STEERING WHEEL LOCKED. IT WAS DETERMINED TO BE THE STEERING SENSOR.*AK

• 12/03/2002· AIR BAGSCrash

  I HAD A COLLISION WITH A DEER AT 40 MPH AND THE CAR WAS SEVERELY DAMAGED BUT THE AIR BAGS NEVER DEPLOYED. THIS INCIDENT HAS BEEN REPORTED TO DODGE FOR INVESTIGATION. DT

• 12/02/2005· ENGINE AND ENGINE COOLING

  WE OWN A 1999 DODGE INTREPID WITH 69,225 MILES ON IT TO DATE. ON NOVEMBER 30TH, 2005 MY HUSBAND WAS DRIVING THIS VEHICLE WHEN ALL OF A SUDDEN WITHOUT ANY WARNING AT ALL, THE CAR COMPLETELY DIED OUT (INCLUDING THE BRAKES). HE HAD TO SWERVE MANY TIMES TO AVOID HITTING OTHER VEHICLES AND NEARLY RUNNING HIMSELF RIGHT OFF THE ROAD. WE HAD THIS CAR TOWED TO THE REPAIR SHOP WHICH THEY IN TURN TELL US THE ENGINE IS FULL OF SLUDGE AND NEEDS TO BE REPLACED (A COST OF $6,900). WE WERE FORCED TO SELL THIS MINT CONDITION CAR FOR SCRAP PARTS WITH LITTLE MONEY TO SHOW FOR IT. CHRYSLER HAS KNOWN OF THIS ENGINE PROBLEM FOR SOME TIME NOW AND THEY REFUSE TO OFFER ANY HELP FOR US OWNERS. OUTRAGEOUS AND UNBELIEVABLE!!!! WE WILL NEVER, EVER PURCHASE ANOTHER DODGE/CHRYSLER VEHICLE AGAIN!!! *NM

• 12/02/2002· VEHICLE SPEED CONTROL

  WHEN ACCELERATING OR LETTING OFF ACCELERATOR PEDAL. THERES SOME JERKING IN VEHICLE. TOOK TO A MECHANIC AND THEY STATED TRANSMISSION NEEDS REBUILDING. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

• 12/01/2004· AIR BAGS

  NHTSA RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. HOWEVER, MECHANIC CHARGED $74.75 FOR THE REPLACEMENT OF THE CLOCK SPRING. *AK THE CONSUMER WANTED TO BE REIMBURST FOR THE AMOUT OF SERVICE . *TC

• 12/01/2000· ELECTRICAL SYSTEM

  PROBLEM STARTED GRADUALLY. IGNITION JAMMED AND KEY WOULDN'T TURN, BUT WITH CONSTANTLY JIMMYING BACK AND FORTH WOULD EVENTUALLY TURN. PROBLEM PERSISTED UNTIL KEY WOULD NO LONGER TURN IN IGNITION. VAN HAD TO BE TOWED TO THE DEALER. THEY STATED THEY REPLACED THE CYCLINDER LOCK AND LUBED THE INSIDE. THE IGNITION STARTED GRADUALLY CATCHING AGAIN UNTIL IT LOCKED UP. VAN WAS TOWED AGAIN TO THE DEALER. DEALER STATED ORIGINAL REPLACEMENT PART FAILED, SO THEY ORDERED ANOTHER ONE AND INSTALLED IT. LAST WEEK THE PROBLEM STARTED AGAIN. IGNITION JAMMED BUT STARTED AFTER I JIMMYED THE KEY BACK AND FORTH. I HAVE NOT CONTACTED THE DEALER YET ABOUT THE THIR INCIDENT. ALSO, MY NEIGHBOR HAS A 1999 PLYMOUTH VOYAGER MINIVAN, AND HAS HAD THE SAME EXACT PROBLEM, TWICE. *AK

• 11/30/2004· AIR BAGS

  RECEIVED RECALL NOTICE FOR CLOCK SPRING. THE CRUISE CONTROL WAS INOPERATIVE AND THE RADIO CONTROLS WERE FUNCTIONING AS DESIGNED. THE CLOCK SPRING WAS NOT IN STOCK. *BF THE HORN WAS PROBLEMATIC AS WELL. RECALL#04V480000. *SC *JB

• 11/27/2000· ENGINE AND ENGINE COOLING

  VEHICLE CONTINUES TO LEAK OIL. DEALER HAS REPLACED OIL PAN ENGINE AND OIL FILTER. PROVIDE FURTHER DETAILS. *AK

• 11/26/2007· ENGINE AND ENGINE COOLING

  THE SERPENTINE BELT HAS COME OFF THREE TIMES TO DATE. ONCE IN 3 INCHES OF SNOW, ONCE ON A SUNNY DAY AND ONCE WHEN ON SLICK ROADS BUT NO PUDDLES. ALMOST CAUSED ACCIDENTS TWICE WITH THREE CHILDREN IN THE CAR! THE BELT HAS BEEN REPLACED AS HAS THE TENSIONER AND THIS HAS NOT SOLVED THE PROBLEM. *TR

• 11/25/2007· SUSPENSION,SERVICE BRAKES, HYDRAULIC

  WHEEL BEARINGS WEARING OUT, ABS BRAKE LIGHT STAYING ON, BRAKE PADS BEING REPLACED ALOT, WEARING OUT TIRES ON THE FRONT (NEW TIRES) IN LESS THAN 6 MONTHS, BRAKE CALIPER NEEDING TO BE REPLACED REPEATEDLY, BALL JOINTS WEARING OUT, UNSAFE TO DRIVE VEHICLE BECAUSE OF FAILURES, LOSS OF USE OF VEHICLE DUE TO THAT FACT. *TR

• 11/25/2004· AIR BAGS

  WE RECEIVED A SAFETY RECALL NOTICE REGARDING A DEFECTIVE AIR BAG CLOCK SPRING ASSEMBLY FROM THE MANUFACTURER. WE CONTACTED THE CLOSEST SERVICE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER INFORMED US BECAUSE WE HAVE OVER 70,000 MILES ON OUR VEHICLE THEY WOULD NOT PERFORM THE RECALL UNLESS THE AIRBAG LIGHT IS ILLUMINATED AS MENTIONED IN THE RECALL NOTICE. WHAT WE DON'T UNDERSTAND IS WHY THE NOTICE SAYS THAT IF THE VEHICLE HAS 70,000 OR LESS MILES TO CONTACT THE DEALER AND HAVE THE CLOCKSPRING REPLACED EVEN IF APPEARS THE CLOCKSPRING IS FUNCTIONING PROPERLY. BUT IF THE VEHICLE HAS MORE THAN 70,000 MILES TO WAIT UNTIL THE CLOCKSPRING FAILS. SINCE THE CLOCKSPRING IS A KNOWN DEFECT. WHO WILL BE LIABLE IF THE CLOCKSPRING FAILS ON OUR VEHICLE AND WE DON'T GET IT REPLACED IN TIME BEFORE THERE IS AN ACCIDENT AND THE AIRBAG IS NOT DEPLOYED RESULTING IN INCREASED INJURY TO THE DRIVER IN A FRONTAL CRASH? *AK