1999 Dodge Durango

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2003· SUSPENSION

  UPON INSPECTION OF THE TRUCK THE MECHANIC CONFIRMED THAT BOTH UPPER BALL JOINTS WERE PREMATURELY WORN AND NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL DETAILS. *JB *MR

• 12/31/2003· STEERING,SUSPENSION

  A BLOCK AFTER I CHANGED FROM FULL-TIME 4 WHEEL DRIVE TO 2 WHEEL DRIVE, I HEARD A LOUD POP IN THE AREA OF THE FRONT RIGHT WHEEL AND IT STARTED PULLING HARD TO THE RIGHT AS A RESULT OF THE FRONT RIGHT TIRE DRAGGING. I TOOK IT DIRECTLY TO THE DEALER (MARK ROBERTS MOTORS). THEY TOOK 2 TO 3 DAYS TRYING TO FIGURE OUT WHY THE FRONT END WAS BINDING UP BUT NOT WHEN IT WAS ON THE LIFT. I MENTIONED I HEARD REPORTS ABOUT PROBLEMS WITH THE BALL JOINTS AND THE NEXT DAY THEY TOLD ME THAT BOTH THE UPPER AND LOWER BALL JOINTS ON THE DRIVER AND PASSENGER SIDES NEEDED TO BE REPLACED AS WELL AS THE DRIVER SIDE TIE ROD. THE REPAIRS AND ALIGNMENT COST $1026 AND APPEAR TO HAVE RESOLVED THE PROBLEM. THE MILEAGE AT THAT TIME WAS 63551.

• 12/30/2004· POWER TRAIN

  WHILE PULLING OUT OF A PARKING LOT THERE WAS A LOUD KNOCK AND THE VEHICLE SHOOK. THE CHECK ENGINE LIGHT CAME ON, 75,000 MILES. I HAD THE VEHICLE TOWED HOME. THE NEXT DAY THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED, I HAD A MECHANIC DIAGNOSE THE PROBLEM AND HE SAID THERE WASN'T ONE AND THAT SOMETIMES THE LIGHTS JUST COME ON AND RESET THEMSELVES. AT 83,000 MILES MY TRANSIMISSION BEGAN TO SLIP. THE MACHNIC STATED THAT THE LOUD KNOCK THAT I EXPERIENCED EARLIER WAS A ROD THE CONNECTS THE TRANSMISSION THE THE ENGINE BREAKING AND THAT I NEEDED A NEW TRANSMISSION. TRANSMISSION WAS REPLACED WITH ONLY 83,000 MILES ON A WELL MAINTAINED VEHICLE. *AK

• 12/30/2004· SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN

  I HAVE A 1999 DODGE DURANGO, BRAKES REPAIRED. THE VEHICLE OVERHEATED, RADIATOR, AIR COMPRESSOR AND MORE PROBLEMS. *BF THE CONSUMER WAS TOLD THAT THE BALL JOINTS WERE GONE AND THE TRANSMISSION WAS STICKING. *SC *JB

• 12/30/2003· UNKNOWN OR OTHER

  THE AXLE BROKE WHILE DRIVING AT 55 MPH AND AS A RESULT THE DRIVER WAS NOT ABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. THE MAIN BOLT ATTACHMENT TO THE SUSPENSION WAS REPLACED BECAUSE IT SHEARED OFF. *NM

• 12/30/2003· SUSPENSION

  FAULTY BALLJOINTS DODGE DURANGO

• 12/30/2003· SUSPENSION

  LOWER BALL JOINT HAD TO BE REPLACED AT 44,000 MILES, UPPER BALL JOINT HAD TO BE REPLACED AT 53,000 MILES. I HAVE A 1999 DODGE DURGANGO SLT.

• 12/30/2003· SUSPENSION

  PREMATURE FAILURE OF UPPER AND LOWER BALL JOINTS ON 1999 DODGE DURANGO AT 60,905 MILES.

• 12/29/2008· SUSPENSION

  TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE CHANGING THE BRAKES ON THE VEHICLE, THE CONTACT NOTICED THAT THE UPPER BALL JOINTS WERE LOOSE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,000. UPDATED 01/14/09. *LJ UPDATED 01/21/09. *JB

• 12/29/2004· SUSPENSION

  I OWN A 1999 DODGE DURANGO HAS SAME PROBLEM, BALL JOINTS PROBLEMS. *BF *SC

• 12/29/2004· SUSPENSION

  WHILE DRIVING, THE VEHICLE STARTED VIBRATING UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE DRIVER NOTICED THAT THE PASSENGER SIDE WHEEL HAD CAVED IN. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE LEFT AND RIGHT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. PLEASE PROVIDE FURTHER INFORMATION. *JB

• 12/29/2004· SUSPENSION

  WHILE HAVING A ROUTINE OIL CHANGE PERFORMED, THE MECHANIC NOTICED THAT THE UPPER BALL JOINTS WERE CORRODED AND NEEDED TO BE REPLACED. THE BALL JOINTS WERE REPLACED. *JB

• 12/29/2004· SUSPENSION

  THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION. THE MECHANIC INFORMED THE CONSUMER THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

• 12/29/2003· SUSPENSION

  PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: WHILE HAVING AN OIL CHANGE CONSUMER DISCOVERED THAT THE UPPER BALL JOINTS WERE ON THE VERGE OF COLLAPSE. MANUFACTURER AND DEALER WERE AWARE OF THE PROBLEM.*AK

• 12/29/1998· SERVICE BRAKES, HYDRAULICCrash

  WHEN DRIVING AT 5-10 MPH AND WHEN TOUCHING BRAKES, THE WHEELS SCREECHED AND LOCKED UP AS IF SLAMMED ON BRAKES. INCIDENT OCCURRED AGAIN AT 30-35 MPH. ACCIDENT OCCURRED. VEHICLE HAD $5,000 DAMAGES. DEALER HAS THE VEHICLE, TESTING. PLEASE PROVIDE FURTHER INFORMATION. *AK

• 12/28/2004· SUSPENSION

  WHILE DRIVING AT ANY SPEED, THE CONSUMER WOULD HEAR KNOCKING NOISES COMING FROM THE FRONT END OF THE VEHICLE. THE DEALERSHIP REPAIRED THE FRONT UPPER/LOWER BALL JOINTS. PLEASE PROVIDE MORE INFORMATION. *JB

• 12/28/2004· SUSPENSION

  THE VEHICLE WOULD VIBRATE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THE UPPER AND LOWER BALL JOINTS AND THE HUB BEARING NEEDED TO BE REPLACED. *JB

• 12/28/2004· SUSPENSION

  THE UPPER BALL JOINTS FAILED WITHOUT WARNING. THE CONSUMER NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS TILTED OUTWARD. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

• 12/28/2004· SUSPENSION

  UPON PERFORMING A FRONT END ALIGNMENT, THE DEALERSHIP NOTICED THAT THE FRONT UPPER AND LOWER BALL JOINTS WERE EXTREMELY WORN AND COULD FAIL AT ANY TIME. THE DEALERSHIP REPLACED THE BALL JOINTS. *JB

• 12/28/2003· SUSPENSION

  THE BALL JOINTS FAILED, CAUSING ALL 4 TIRES TO WEAR IMPROPERLY, TWICE.*AK

• 12/28/2003· SUSPENSION

  I OWNED A 1999 DURANGO THAT HAD TO HAVE THE UPPER FRONT BALL JOINTS REPLACED. ACCORDING TO MY MECHANIC I WAS LUCKY AND THAT THE FRONT TIRE WAS READY TO COME OFF. I GOT TO HIM IN TIME. OF COURSE THE ONLY KIND HE COULD REPLACE THEM WITH ,THAT WERE AVAILABLE TO HIM WERE THE NON-GREASEABLE KIND. THE SAME KIND THAT CAME WITH THE SUV. I AM NOT LOOKING FORWARD TO THIS PROBLEM AGAIN. I SHOULD NOT HAVE TO. *AK

• 12/28/2001· POWER TRAIN

  PROBLEM: REAR AXLE PINION BEARING FAILS, CAUSING DAMAGE TO PINION GEAR AND RING GEAR. AT EACH REPAIR ATTEMPT, BEARINGS, CUPS AND SEALS ARE REPLACED, REPAIRS HAVE LASTED ABOUT 2000 MILES, 500MILES AND TWICE AT UNDER 100 MILES. THE PROBLEM HAS BEEN ADDRESSED 4 TIMES, ONCE AT A DODGE DEARLERSHIP OTHER THAN THE ONE WHERE WE PURCHASED THE VEHICLE AND 3 TIMES AT THE PURCHASING DEALERSHIP. THE LAST REPAIRS INCLUDED REPLACING THE REAREND HOUSING, NOW THOUGH, WITHIN 100 MILES, THE PROBLEM HAS RETURNED. AT LAST TEAR DOWN OF THE REAREND, THE PINION GEAR'S TEETH WERE CHIPPED. THIS FACT IS WHAT SCARES MYSELF AND MY WIFE, A COMPLETE FAILURE OF THE PINION GEAR AT HIGHWAY SPEEDS COULD BE DISASTROUS. WE HAVE CONTACTED THE MANUFACTURE ABOUT THE NUMEROUS REPAIRS AND FAILURES THROUGH CERTIFIED MAIL, MY ONLY CONTACT WITH THEM IS TO SAY THEY RECEIVED THE NOTICE AND THEN THE PURCHASING DEALERSHIP'S SERVICE MANAGER CALLED TO VOICE HIS HOSTILITIES TO US AS TO WHY WE WENT OVER HIS HEAD WITH THIS! I FEEL THIS PROBLEM IS A POSSIBLE SAFETY ISSUE AND NEEDS TO BE ADDRESSED, WE ARE HAVING TO DRIVE THE DEFECTIVE VEHICLE BECAUSE WE HAVE NO OTHER AVAILABLE VEHICLE.....IT IS SCARY.

• 12/27/2007· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  1999 DODGE DURANGO 4X4 BOUGHT IN SEPT. 07, WITHIN TWO WEEKS LOST OF OIL PRESSURE DURING HIGHWAY DRIVING JUST OVER 150 MILES, OIL PRESSURE GOES TO ZERO AND ENGINE LIGHT COMES ON. HAD TO PUT 4.5 QTS OF OIL. LATER ON DURING THE TRIP THE SPEEDOMETER QUIT WORKING UNLESS GOING ABOVE 50 MPH. ALSO AT THE SAME TIME THE ABS LIGHT AND BRAKE LIGHT ILLUMINATED AND STAYS ON. GOING TO START WITH REPLACING THE SPEED SENSOR ON THE TRANSMISSION. HOPEFULLY THIS SOLVES THE ABS AND BRAKE LIGHT PROBLEM. *TR

• 12/27/2007· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH ALL ELECTRICAL EQUIPMENT INCLUDING THE POWER WINDOWS AND THE TURN SIGNALS COMPLETELY FAILED. THE LOCAL MECHANIC STATED THAT THE MAIN CIRCUITS IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AND THERE WAS NO COMPLAINT FILED WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

• 12/27/2005· ENGINE AND ENGINE COOLING

  ENGINE FAILED AT 60,400 MILES. VEHICLE WAS PROPERLY MAINATINED ALL WORK DONE AT THE DEALERSHIP. *JB

• 12/27/2004· SUSPENSION

  UPPER BALL JOINTS WERE DEFECTIVE. CONSUMER WAS GETTING AN ALIGNMENT, AND WAS INFORMED THAT THE UPPER BALL JOINTS WERE LOOSE AND AN ALIGNMENT WAS NOT POSSIBLE. *AK

• 12/27/2004· SUSPENSION

  CONSUMER COMPLAINED ABOUT AN UPPER BALL JOINT PROBLEM. CONSUMER WAS HAVING NEW TIRES INSTALLED, AND ALSO REQUESTED AN ALIGNMENT. CONSUMER WAS TOLD THAT THE BALL JOINTS WERE DEFECTIVE, AND THERE WAS PLAY IN THE STEERING WHEEL. AN ALIGNMENT COULD NOT BE DONE UNTIL THE BALL JOINTS WERE REPLACED. CURRENTLY, THE MANUFACTURER IS ONLY WILLING TO PAY 50% OF THE DEFECT, BUT WILL NOT PAY THE TOTAL COST. *AK

• 12/27/2004· WHEELS

  WHILE COMING TO A STOP AT 15 MPH FRONT PASSENGER'S SIDE WHEEL CAME OFF. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

• 12/27/2004· SUSPENSION

  AFTER HEARING A LOUD NOISE COMING FROM THE FRONT END CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED.*AK

• 12/27/2004· SUSPENSION

  WHILE DRIVING AT ANY SPEED FRONT END SHIMMIED. DEALERSHIP REPAIRED THE WORN OUT FRONT UPPER BALL JOINT TWICE. HOWEVER, PROBLEM WAS NOT RESOLVED. *AK

• 12/27/2002· AIR BAGS

  CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE CLOCK SPRING WENT OUT CAUSING THE CONSUMER HORN NOT TO WORK. DEALER NOTIFIED. TS

• 12/26/2011· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  WHEN DRIVING AT HIGHWAY SPEEDS THE ENGINE WILL SUDDENLY SHUT OFF LOSING POWER STEERING AND BRAKES. AFTER SITTING FOR 10 TO 30 MINUTES IT WILL RESTART AND RUN FOR AN ADDITIONAL DISTANCE UNTIL SHUTTING OFF AND REPEATING THE SAME SYMPTOMS AGAIN. IT WILL SOMETIMES PERFORM NORMALLY FOR DAYS UNTIL ONCE AGAIN QUITTING FOR NO REASON. MULTIPLE COMPONENTS HAVE BEEN REPLACED WITHOUT CORRECTING THE PROBLEM. DODGE DENIES THERE BEING ANY PROBLEMS WITH THE VEHICLE BUT THERE ARE MANY INSTANCES OF THE SAME CONDITION BEING REPORTED ON INTERNET SITES FROM AROUND THE COUNTRY. *TR

• 12/26/2008· ELECTRICAL SYSTEM

  MY 99 DODGE DURANGO 5.9 WILL JUST SHUT OFF ON ME WHILE DRIVING. VERY DANGEROUS SEEING I LOSE CONTROL OF THE VEHICLE. I HAVE BEEN STUCK IN THE HEAT MANY TIMES WITH YOUNG KIDS. *TR

• 12/26/2003· SUSPENSION,ENGINE AND ENGINE COOLING

  PURCHASED USED OCT 13, 01 41,626 MILES OIL CHANGE DEC 12, 01 46,722 MIES. OIL CHANGE FEB 23, 02 50,310 MILES. MAY 15, 02- REPLACED OIL SEND UNIT, CLEANED / ADJUSTED THE REAR BRAKES, SYSTEM CHECK /REPROGRAMED ENIGNINE CONTROLLER. EXT DAY OIL GUAGE LIGHT / FLUCTUATING 0-110. 3 DAYS LATER OIL CHANGE , PCV VALVE REPLACED, 55,669 MILES. *AK JULY 12, 02 ENGINE BLEW #2 ROD BUSTED . WARRENTY COMPANY DENIED REPAIRS DUE TO SLUDGE IN ENGINE. PROVED 3 OIL CHANGES IN 6 MONTHS I OWNED VEHICLE ENGINE & BATTERY CABLES REPLACED . AUGUST 14, 02 AFTER ENGINE REPAIR DROVE CAR TO GAS STATION ,TURNED E OFF, FILLED WITH GAS, WOULDN'T TURN OVER. CAR ENGAGED, TICKING NOISE, SERVICE DEPT SAID NORMAL. PURCHASED BATTERY. SEPT 13, 02 CHECK GAUGE LIGHT ON, TEMPERATURE GAUGE FLUCTUATE 0-260, OIL TEMP GAUGE TO 110. TOLD NO COOLANT, TOLD LOOKING FOR LEAKS. TOLD COOLANT TOPPED OFF SEPT 16, 02 OIL TEMP LIGHT FLUCTUATED TOWARD 110 MARK. CHECKED OIL - QUART LOW. ADDED QUART. SEPT17 , 02 GREEN FLUID LEAKING, VEHICLE TOWED TO DEALERSHIP. WATER PUMP/ BY PASS HOSE REPLACED. DROVE OFF THE LOT FOUND AIR COND NOT WORKING, COMPRESSOR NOT CONNECTED SEPT 22, 2002 ENGINE REV / TACHOMETER STICK AT 4-5 CHECK TRANSMISSION / OIL LEVELS. OIL 2 QUARTS LOW. OCT 10,02 TACHOMETER REVED CAR WOULD NOT ENGAGE . SENSOR IN TRANSMISSION OUT. REPLACED SENSOR. LEFT SHOP , AT 60 MPH COULD FEEL VIBRATION BY GAS PEDAL, ENGINE WOULD REV, TACHOMETER WOULD JUMP. UNABLE TO DUP THE PROLBEM. VEHICLE HOOKED TO COMPUTER NO ABNORMAL READINGS 10/22/02 REPLACED UPPER BALL JOINTS, TIE RODS, AND SHAFT, FRONT END ALIGNMENT. 12/02 PURCHASED 2 TIRES. 6/03 REPLACED ALTERNATOR PURCHASED 2 TIRES FRONT END ALIGNMENT . 11/03 REPLACED STARTER /BATTERY CABLES 12/26 DEALER SERVICE DEPARTMENT , ENGINE REVING, TACHOMETER JUMPING, CRUNCH IN THE FRONT END, CAR NOT GOING INTO REVERSE. REPLACE LOWER BALL JOINTS /4 TIRES DUE TO UNEVEN WEAR

• 12/26/2003· SUSPENSION

  RIGHT UPPER CONTROL ARM WAS OUT OF SPEC AND NEEDED TO BE REPLACED. LEFT IS ALSO GOING OUT. COST OVER $400 FOR EACH SIDE! I UNDERSTAND THIS TO BE A COMMON PROBLEM ON THIS VEHICLE, WHICH IS WELL DOCUMENTED. DODGE NEEDS TO SUCK IT UP AND PAY FOR THESE REPAIRS DUE TO MANUFACTURER DEFECT!*AK

• 12/25/2003· SUSPENSION

  UPPER CONTROL ARM BUSHINGS AND BALL JOINTS STARTED MAKING NOISE AFTER 12,000 MILES AND HAD TO BE REPLACED BY 50,000 MILES. THE COST OF REPLACING THESE COMPONENTS WAS OVER $750.00. *LA

• 12/24/2004· SUSPENSION

  I WENT TO THE DODGE DEALER COMPLAINING THAT THE STEERING WAS LOOSE AND SOMEWHAT UNCONTROLLABLE ON CERTAIN PAVEMENT AND WAS TOLD IT MAY BE OUT OF ALIGNMENT AND ASKED ABOUT ANY RECALLS, WHICH I WAS TOLD THERE WERE NONE.WHEN I TOOK THE VEHICLE TO THE MOST REPUTABLE ALIGNMENT SHOP IN THE AREA , I WAS TOLD THE BALL JOINTS WERE EXTREMELY WORN AND NEEDED TO BE REPLACED. I HAD ALL 4 BALL JOINTS REPLACED AT THE SHOP'S ADVICE, MAINLY BECAUSE HE STATED THAT THE VEHICLE WAS ENGINEERED WITH UNDERSIZED BALL JOINTS THAT WERE NOT ABLE TO ENDURE THE NORMAL STRESSES OF THAT SIZE AND WEIGHT VEHICLE. I WAS TOLD THAT THE RIGHT FRONT UPPER BALL JOINT WAS WEAKENED TO THE POINT OF FAILURE. AT THE TIME THE VEHICLE HAD LESS THAN 70,000 MILES ON IT. I HAVE WORKED ON CARS SINCE A TEEN AND HAVE NEVER SEEN SUCH A FAILURE EVEN ON VEHICLES WITH WELL OVER 100,000 MILES.IT WAS SHORTLY AFTER THIS THAT I STARTED HEARING OF PROBLEMS WITH THE DURANGO AND DAKOTA BALL JOINTS. NOW DODGE HAS BEEN FORCED TO DO SOMETHING ABOUT THIS PROBLEM THAT I SUBMITTED TO THEM 2 YEARS AGO BUT AM LEFT OUT OF RECOUPING MY $450 TO HAVE THEM REPLACED FOR THE SAFETY OF MYSELF AND FAMILY BECAUSE THE RECALL ONLY INCLUDES 2000 MODELS ON. I DISAPPOINTED THAT THE RECALL DOESN'T GO BACK TO INCLUDE LATER YEARS AND OWNERS THAT FIRST NOTED THESE BALL JOINT PROBLEMS. I'VE BEEN WAITING FOR 2YRS. FOR SOMETHING TO BE DONE AND NOW TO BE EXCLUDED IS A SLAP IN THE FACE.*AK

• 12/24/2003· SUSPENSION

  WHILE MAKING A RIGHT TURN, THE RIGHT FRONT WHEEL FELT LIKE IT LOCKED UP AND THE VEHICLE BEGAN TO FISHTAIL. UPON INSPECTION AT THE DEALER IT WAS DETERMINED THAT THE RIGHT UPPER AND LEFT/RIGHT LOWER BALL JOINTS WERE WEARING PREMATURELY. *AK *PH *NM

• 12/24/2003· SUSPENSION

  I AM HAVING TO REPLACE BOTH SETS OF BALL JOINTS AT 45,000 MI ON MY 1999 DODGE DURANGO. I HAVE REPLACED REAR TIE RODS, FRONT U JOINTS, AND TRANSFER CASE DURING THE PAST SIX MONTHS. NONE OF THIS HAS BEEN COVERED BY WARRANTY. *AK

• 12/24/2003· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  SEVERAL ISSUES. 1) ELECTRICAL FAILURE IN SWITCH BOX CAUSING ALL VEHICLE LIGHTS TO TURN OFF WHEN SWITCHING TO BRIGHTS DURING NIGHT-TIME DRIVING. ) CRACKED HEADS (BOTH) SOMEWHERE BETWEEN 30,000 & 70,000 MILES.*AK 3) BALL JOINTS NEED REPLACING - NO PARTS AVAILABLE TO COMPLETE THE JOB IN A REASONABLE TIME.

• 12/24/2003· SUSPENSION

  WHILE DRIVING CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT BALL JOINTS. DEALERSHIP MECHANIC TRIED TO REPAIR THE VEHICLE, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK

• 12/23/2004· SUSPENSION

  THE VEHICLE WOULD MAKE A SQUEALING NOISE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED.

• 12/23/2004· SUSPENSION

  VEHICLE WAS TAKEN TO FOR REGULAR MAINTENANCE WITH RESULTED IN SHOWING THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. CONSUMER HAD NO SIGNS OF DEFECT PRIOR TO THIS OCCASION. DEALER WILL REPAIR AT CONSUMER'S EXPENSE.*AK

• 12/23/2004· SUSPENSION

  BALL JOINTS NEED TO BE REPLACED. *TC

• 12/23/2004· SUSPENSION

  MY WIFE HAS A 1999 DURANGO WITH 48000 MILES AND HAD TO HAVE ALL 4 BALL JOINTS REPLACED IN THE THING SINCE SHE PURCHASED THE VEHICLE. NOW THE ARE SAYING ONE OF THE BALL JOINTS ARE NO GOOD!!! GRANTED THE FIRST 2 WERE COVERED UNDER WARRANTY BUT SHE HAD TO PAY FOR THE OTHER 2 OUT OF HER POCKET AND NOW LOOKING TO PAY OUT OF POCKET AGAIN!!!!*AK

• 12/23/2003· SUSPENSION

  EACH YEAR I HAVE HAD THIS VEHICLE I HAVE HAD TO REPLACE THE BALL JOINTS AND THE FRONT TIRES AS WELL AS HAVE THE FRONT SUSPENSION REDONE. THE VEHICLE IS NOT SAFE TO DRIVE AND THIS IS GETTING EXPENSIVE. DODGE WILL NOT FIX THE PROBLEM.

• 12/23/2003· SUSPENSION

  MY WIFE'S 1999 GARAGE-KEPT DURANGO WITH ONLY 25,600 MILES ON IT IS AT THE DODGE DEALER RIGHT NOW HAVING BOTH LOWER BALL JOINTS REPLACED. COST ESTIMATE IS $560. I TOOK THE TRUCK IN TO HAVE THE SUSPENSION INSPECTED BASED LARGELY UPON THE MEDIA COVERAGE OF THIS DEFECT, AND THE INFO I GLEENED FROM THIS USEFULL NHTSA DATABASE. I JUST CALLED THE DODGE CONTACT-US PHONE NUMBER, AND DOCUMENTED MY COMPLAINT. THE POLITE WOMAN TOOK DOWN MY INFO, BUT SHE SAID THAT WAS ALL SHE COULD DO, AND THAT I SHOULD SAVE MY RECEIPTS FOR THE REPAIRS, IN CASE THERE IS A RECALL. I AM AN ENGINEER, AND I AM CONVINCED THIS IS A DESIGN DEFECT. I HAVE A 1992 EXPLORER WITH 116,000 MILES ON IT AND HAVE NEVER HAD THIS KIND OF PROBLEM. WHILE AT THE DODGE DEALERSHIP, I LOOKED UNDERNEATH THE SHINY NEW 2004 DURANGO ON THE LOT - WHAT A SURPRISE! THE FRONT SUPENSION IS COMPLETELY REDESIGNED, AND LOOKS NOTHING LIKE THE SUSPENSION ON THE 99. DODGE NEEDS TO STOP DODGING THEIR EXISTING CUSTOMERS, OR PEOPLE LIKE ME WILL NEVER BUY ANOTHER VEHICLE FROM THEM. I SHOULD HAVE KNOWN BETTER WHEN I RECALLED THAT THE FICTITIOUS AL BUNDY'S CAR OF CHOICE WAS A DODGE. TO ALL DURANGO OWNERS: HAVE YOUR SUSPENSION INSPECTED.

• 12/23/2003· SUSPENSION

  THE OWNER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE MECHANIC INFORMED THE OWNER THAT THE UPPER BALL JOINTS HAD FAILED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

• 12/23/2003· SUSPENSION

  1999 DODGE DURANGO WITH 52,000 MILES PASSED INSPECTION IN APRIL 2003. ON DEC 23,2003, IT WAS DISCOVERED THAT THE VEHICLE NEEDS 4 NEW BALL JOINTS. BALL JOINTS WORE OUT IN A 7,000 MILE SPAN. I FIND IT DIFFICULT TO BELIEVE THAT ALL 4 BALL JOINTS WENT BAD AT ONCE. I BELIEVE THAT THIS RELATES TO A PRODUCT DEFICIENCY IN MANUFACTURE.

• 12/22/2004· SUSPENSION

  AFTER HEARING NOISES FROM THE FRONT END OF THE VEHICLE. THE DEALERSHIP INFORMED THE CONSUMER THAT THE FRONT LOWER/UPPER BALL JOINTS WERE LOOSE. PLEASE PROVIDE MORE INFORMATION. *JB