crashtest

1998 / Toyota

1998 Toyota Avalon

Safety ratings

1998 Toyota Avalon 4-DR. w/SAB

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 4★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

Crash test #1NHTSA test 2737

Full test report (PDF) ↗

Crash test #2NHTSA test 2741

Full test report (PDF) ↗

Recalls (2)

  • ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULECampaign 98V278000 · 19/10/1998

    VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES, MINI VANS AND PASSENGER VEHICLES EQUIPPED WITH A THEFT DETERRENT SYSTEMS (TDS) SUPPLIED BY AUDIOVOX CORPORATION AND DISTRIBUTED BY SOUTHEAST TOYOTA DISTRIBUTORS, INC. IN THE STATES OF ALABAMA, FLORIDA, GEORGIA, NORTH AND SOUTH CAROLINA. THE ALARM WIRING HARNESS PLUGS INTO THE VEHICLE'S IGNITION SWITCH AND THE VEHICLE'S IGNITION SWITCH WIRING HARNESS PLUGS INTO THE ALARM HARNESS TO COMPLETE THE CIRCUIT. A PERCENTAGE OF THE FEMALE TERMINALS USED IN THE ALARM CONNECTOR WERE FOUND TO BE DEFECTIVE, CAUSING AN 'OPEN CIRCUIT' CONDITION WHEN MATED TO THE MALE IGNITION SWITCH TERMINALS.

    Risk: THIS CONDITION CAN CAUSE INTERMITTENT PERFORMANCE OF THE VEHICLE'S ELECTRICAL COMPONENTS SUCH AS THE DASH WARNING LIGHTS AND/OR HVAC FAN SPEED CONTROLS. ALSO, THE VEHICLE MAY NOT RUN SMOOTHLY AND COULD STALL.

    Fix: DEALERS WILL INSPECT THE DATE CODE LABEL ON THE SECURITY SYSTEM HARNESS AND ANY DISPLAYING THE MANUFACTURING/FINAL DATE CODE WILL BE REPLACED WITH NEWLY PRODUCED HARNESSES. THE DATE CODES ARE: RAV4 - 6/24/98, 6/25/98, 6/26/98; SIENNA - 6/25/98, 6/26/98; AND AVALON - 6/30/98, 7/1/98, 8/31/98, 9/1/98, 9/2/98, AND 9/3/98.

  • ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULECampaign 98E035000 · 19/10/1998

    EQUIPMENT DESCRIPTION: AFTERMARKET THEFT DETERRENT SYSTEMS USED ON 1998-1998 TOYOTA RAV4, AVALON, AND SIENNA MODEL VEHICLES DISTRIBUTED BY SOUTHEAST TOYOTA DISTRIBUTORS, INC. IN THE STATES OF ALABAMA, FLORIDA, GEORGIA, NORTH AND SOUTH CAROLINA. THE ALARM WIRING HARNESS PLUGS INTO THE VEHICLE'S IGNITION SWITCH AND THE VEHICLE'S IGNITION SWITCH WIRING HARNESS PLUGS INTO THE ALARM HARNESS TO COMPLETE THE CIRCUIT. A PERCENTAGE OF THE FEMALE TERMINALS USED IN THE ALARM CONNECTOR WERE FOUND TO BE DEFECTIVE, CAUSING AN "OPEN CIRCUIT" CONDITION WHEN MATED TO THE MALE IGNITION SWITCH TERMINALS.

    Risk: THIS CONDITION CAN CAUSE INTERMITTENT PERFORMANCE OF THE VEHICLE'S ELECTRICAL COMPONENTS SUCH AS THE DASH WARNING LIGHTS AND/OR HVAC FAN SPEED CONTROLS. ALSO, THE VEHICLE MAY NOT RUN SMOOTHLY AND COULD STALL.

    Fix: DEALERS WILL INSPECT THE DATE CODE LABEL ON THE SECURITY SYSTEM HARNESS AND ANY DISPLAYING THE MANUFACTURING/FINAL DATE CODE WILL BE REPLACED WITH NEWLY PRODUCED HARNESSES. THE DATE CODES ARE: RAV4 - 6/24/98, 6/25/98, 6/26/98; SIENNA - 6/25/98, 6/26/98; AND AVALON - 6/30/98, 7/1/98, 8/31/98, 9/1/98, 9/2/98, AND 9/3/98.

Owner complaints

186
Complaints
26
Crashes reported
1
Fires reported
24
Injuries
0
Deaths

Most-reported areas

  • VISIBILITY19
  • SUSPENSION19
  • VEHICLE SPEED CONTROL17
  • EQUIPMENT17
  • ELECTRICAL SYSTEM17
  • SERVICE BRAKES17
  • AIR BAGS17
  • HYDRAULIC15
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2002· POWER TRAIN

    WHILE MY USUAL MECHANIC WAS PERFORMING PREVENTIVE MAINTENANCE ON THE AUTOMATIC TRANSMISSION AT 64,500 MILES, HE DISCOVERED A LARGE, BENT BOLT IN THE TRANSMISSION FLUID PAN WHICH WAS NOT THERE WHEN THE TRANSMISSION WAS LAST SERVICED AT 39,000 MILES. HE DID NOT NOTE ANY METAL SHAVINGS, ETC. AND THE CAR RUNS FINE. HE WAS NOT ABLE TO DETERMINE WHERE THE BOLT CAME FROM. HOWEVER, THIS IS AN OBVIOUS CONCERN AND I WOULD LIKE TO KNOW WHAT TOYOTA HAS TO SAY ABOUT IT AND WHETHER IT IS LIKELY TO CAUSE A TRANSMISSION PROBLEM OR FAILURE.

  • 12/30/2003· VISIBILITY

    1998 TOYOTA AVALON. THE CLIMATE CONTROL RANDOMLY QUITS WORKING. NO HEAT,NO AIR, NO DEFROST NO BLOWER. CAUSES A DANGROUS SITUATION IS YOU NEED THE DEFROSTER AND IT DOESN'T WORK

  • 12/22/2009· VEHICLE SPEED CONTROLCrash

    TL* THE CONTACT OWNS A 1998 TOYOTA AVALON. WHILE DRIVING BETWEEN 15 TO 30 MPH SHE CRASHED INTO A CURB. WHEN ATTEMPTING TO REVERSE AWAY FROM THE CURB THE VEHICLE SUDDENLY ACCELERATED. SHE PULLED THE STEERING WHEEL TO ATTEMPT TO STOP AND THE VEHICLE ROLLED OVER AND LANDED ON THE RIGHT SIDE. SHE BROKE HER LEFT ARM AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TAKEN TO THE TOW YARD. THE INSURANCE COMPANY RENDERED THE VEHICLE AS COMPLETELY DESTROYED. THE POLICE REPORT INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 150,000.

  • 12/18/2000· SUSPENSION

    NOISE AND THUMP IS COMING FROM SUSPENSION WHILE DRIVING OVER WASHBOARD TYPE BUMPS, DEALER REPLACED A LOOSE HEADLINER, HOWEVER THE THUMP AND NOISE IS STILL PRESENT. *SLC

  • 12/17/2004· STRUCTURE

    THE HYDRAULIC UNIT THAT HOLDS UP THE HOOD MALFUNCTIONED, CAUSING CONSUMER TO SMASH HIS HAND DUE TO HYDRAULIC UNIT'S FAILURE TO HOLD UP THE HOOD. *AK *TC

  • 12/17/1998· POWER TRAIN

    WHILE DRIVING 70 MPH THE PASSENGER LEANED OVER AND ACCIDENTLY PUSHED THE AUTOMATIC TRANMISSION GEAR FROM DRIVE POSITION TO NEUTRAL POSITION, WHICH ALMOST CAUSED AN ACCIDENT. OWNER BELIEVES THIS EASE IN SWITCHING GEARS IS A DANGEROUS DESIGN FLAW. *AK.ET.

  • 12/11/2003· VISIBILITY

    AN ALLDATA TECHNICAL SERVICE BULLETIN ISSUED 12/03/1999: "A/C - ATC SYSTEM INTERMITTENTLY FAILS/BECOMES INOPERATIVE. AUTO A/C SYSTEM IMPROVEMENT. INTRODUCTION: A PRODUCTION CHANGE HAS BEEN MADE FOR THE 1998-1999 AVALON A/C AMPLIFIER. THE INTERNAL LOCIC HAS BEEN CORRECTED TO ELIMINATE EXCESSIVE AIR INLET SERVO MOTOR TRAVEL, WHICH MAY EFFECT THE MOTOR AND/OR THE SERVO LINK. VEHICLES WITH AUTOMATIC A/C MAY INTERMITTENTLY EXPERIENCE ONE OR MORE OF THE FOLLOWING CONDITIONS: 1)THE AMBIENT TEMPERATURE DISPLAY MAY GO BLANK; 2)FRESH/RECIRC INDICATOR LIGHT INOPERATIVE; 3)MODE INDICATOR LIGHT INOPERATIVE; 4)BLOWER INDICATIOR INOPERATIVE. NOTE: A/C SYSTEM MAY RESTORE TO NORMAL CONDITION UPON CYCLING THE IGNITION SWITCH. ALL APPLICABLE VEHICLES: ALL 1998 MODEL YEAR AVALON XLS PRODUCED BEFORE VIN:4T1BF18B*WU273780." I FIRST EXPERIENCED THIS PROBLEM IN SUMMER OF 2003. A LOCAL TOYOTA DEALER DENIED KNOWLEDGE OF THE PROBLEM. EVENTUALLY ISOLATED THE PROBLEM AND ALLDATA BULLETIN WITH THROUGH AN INDEPENDENT MECHANIC. NOTIFIED TOYOTA CORPORATE, WHO IS AWARE OF THE PROBLEM AND UNWILLING TO COVER THE COSTS TO CORRECT: $800 PER INDEPENDENT MECHANIC & $1,000 PER LOCAL TOYOTA DEALERSHIP. DURING THE SUMMER, THE ATC FAILURES CREATED POTENTIALLY DANGEROUS DRIVING CONDITIONS AS WINDOWS QUICKLY FOGGED AND VISIBILITY DROPPED TO ZERO. CURRENTLY, THE ATC SYSTEM HAS FAILED AND HAS NOT RESTORED BY ALLOWING THE CAR TO SIT AND CYCLING THE IGNITION SWITCH, CREATING INABILITY TO DE-ICE AND DE-FOG THE CAR WINDOWS. ALL EVIDENCE INDICATES: 1)PROBLEM IS CAUSED BY INCORRECT INTERNAL LOGIC OF THE A/C AMPLIFIER, NOT NORMAL USE/WEAR OF THE VEHICLE; 2)TOYOTA IS AWARE OF THE PROBLEM AND IS UNWILLING TO BE HELD ACCOUNTABLE; 3)THE PROBLEM QUICKLY AND UNPREDICABLY HAS CREATED DANGEROUS DRIVING CONDITIONS FOR THIS AND OTHERS DRIVERS, AS INDICATED BY THEIR NHTSA COMPLAINTS. PLEASE INITIATE AN INVESTIGATION AND RECALL, HOLDING TOYOTA ACCOUNTABLE FOR THE DEFECTIVE NATURE AND FAILURE OF THIS PRODUCT. *AK

  • 12/11/2003· EQUIPMENT

    AT 49,000 MILES, THE ENTIRE AIR CONDITIONING SYSTEM FAILED. BOTH THE COMPRESSOR AND THE CONDENSOR HAVE LEAKS AND THE WHOLE SYSTEM MUST BE REPLACED. TOYOTA HAS FAILED TO OFFER ANY GOODWILL ASSISTANCE FOR THIS REPAIR WHICH COSTS IN EXCESS OF $ 1200.00 SIMPLY CLAIMING "ITS OUT OF WARRANTY." ALL THIS IS A "LUXURY, FLAGSHIP" VEHICLE. DON'T BUY THIS CAR! TOYOTA CUSTOMER SERVICE STINKS!! THEY ARE ALOT OF TALK ABOUT REPUTATION BUT THEY FAIL TO LIVE UP TO THEIR PROMISES!! I AM VERY DISSATISFIED WITH THIS CAR! ADDITIONALLY, MY MECHANIC HAS TOLD ME THAT HE HAS SEVERAL AVALONS WITH THIS SAME PROBLEM WHICH HE WILL BE REPAIRING. TOYOTA FAILS TO ACCEPT IT IS A MANUFACTURING DEFECT IN THEIR AIR CONDITIONING PARTS!*AK

  • 12/10/2003· VEHICLE SPEED CONTROL

    WHEN APPLYING BRAKES, THE VEHICLE ACCELERATED WITHOUT WARNING. DEALER STATED THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK THREE TIMES WHEN ALMOST COMPLETELY STOPPED, THE CAR SUDDENLY LUNGED FORWARD. THE VEHICLE WENT OVER THE CEMENT AND SCRAPPED THE BOTTOM OF THE CAR, THE TIRES HAD TO BE REPLACED. THE CONSUMER HAS A VERY DANGEROUS UNCONTROLLABLE VEHICLE. *CB *JB

  • 12/10/2001· VISIBILITY

    NO, SUMMARY LISTED FOR ABOV EVEHICLE. *AK

  • 12/03/2018· SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

    ELECTRICAL SYSTEM SHUT DOWN IN TRAFFIC AT THE LIGHT, ALTERNATOR WAS TESTED. BATTERY LIGHT STAY ON, LIGHTS DIMMED OUT, LOST SPEED. HAD TO GET PUSHED OUT THE ROAD AT A BUSY INTERSECTION IN ATLANTA GEORGIA ON CLEVELAND AVENUE.. BOUGHT A SECOND ALTERNATOR, SAME EXACT INCIDENT . ONCE HEADLIGHTS ARE TURNED ON AT NIGHT, CAR LOOSES TOTAL POWER. I HAD TO DRIVE FIVE BLOCKS AT NIGHT WITHOUT LIGHTS ON RALPH DAVID ABERNATHY BLVD, ATLANTA GEORGIA, EVEN THE HAZARD LIGHTS DRAINED A BRAND NEW BATTERY PURCHASED 12/02/2018.

  • 12/03/2013· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS 1998 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AS THE INSTRUMENT PANEL THE LIGHTING WENT BLANK. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHERE THE CONTACT WAS TOLD THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

  • 11/27/2009· UNKNOWN OR OTHER

    RAPID ACCELERATION WHEN PUT IN REVERSE.WENT OUT OF GARAGE AT UNCONTROLLABLE SPEED. OVER RODE BRAKES. I WAS TRYING TO AVOID HITTING CARS AND HOUSES. STOPPED ACROSS STREET IN NEIGHBOR,S YARD. I HEARD A LOUD WHEN IT STOPPED. I APPARENTLY TURNED THE IGNITION OFF,BECAUSE IT DID,T HIT ANYTHING. *TR

  • 11/27/2000· SERVICE BRAKES, HYDRAULIC

    WHILE THE ENGINE IS IDLING DURING A STOP AND PRESSURE IS INCREASED ON THE BRAKE PEDAL, PEDAL DECENDS TO THE FLOOR. *CJ

  • 11/24/1998· ENGINE AND ENGINE COOLING

    ENGINE SURGES AND DROPS RPMS RAPIDLY AND UNEXPECTEDLY WHEN ENGAGING CRUISE OR WHEN LETTING FOOT OFF OF GAS PEDAL.

  • 11/22/2002· VISIBILITY

    CONSUMER STATES WHILE TRAVELING AT HIGHWAY SPEED CONSUMER NOTICE A LOUD NOISE FLOWING WITH GLASS IN REAR SEAT OF VEHICLE WITHOUT ANY INDICATION REAR WINDOW BLEW OUT. PLEASE PROVIDE FURTHER INFORMATION. TS

  • 11/15/1999· SUSPENSION

    WHILE DRIVING DOWN THE HIGHWAY VEHICLE CONSTANTLY PULLS TO THE LEFT . *AK

  • 11/14/1998· ENGINE AND ENGINE COOLINGCrash

    UNINTENDED ACCERLERATION. UPON BACKING OUT OF GARAGE. DAMAGED DRIVERS DOOR AND FRONT QUARTER PANEL OF AUTO. DRIVER DOORS IMPACTED SIDE OF GARAGE. THE ENGINE SEEMED TO BE RACING. ENGINE WAS WARM PRIOR TO ACCIDENT

  • 11/12/1998· UNKNOWN OR OTHERCrash

    SIDE AIR BAG FAILED TO DEPLOY DURING SIDE IMPACT COLLISION

  • 11/11/2008· SEATS

    FRONT SEAT POWER MOTOR/SWITCH FAILURE - WENT TO ADJUST SEAT AND IT WENT FORWARD AND WOULD NOT STOP AND I HAD AN EXTREMELY DIFFICULT TIME EXITING VEHICLE. I AM A WOMAN AND WAS STRANDED AND HAD TO HAVE SOMEONE SMALLER THAN ME DRIVE MY VEHICLE. ALSO UNABLE TO GO TO WORK. SEAT MOTOR SHOULD NOT FAIL - THIS IS A LIFE AND DEATH SAFETY HAZARD. HAVE TO TAKE TO TORRANCE TOYOTA WHERE PURCHASED VEHICLE FOR REPAIR. LOST DAY'S WORK AT THE COURT OF APPEAL ON SPRING STREET IN LOS ANGELES. *TR

  • 11/11/1999· VISIBILITY

    ELECTRONIC CLIMATE CONTROL AND DASH LIGHTS/WARNINGS CUT OFF WITHOUT NOTICE AND CANNOT BE RESTARTED UNLESS IGNITION TURNED OFF AND ALLOWED TO SIT >1MIN, DEALER CANNOT IDENTIFY SPECIFIC PROBLEM RECOMMENDS TRYING TO REPLACE MODULE FOR $1200 ALTHOUGH THAT MAY OR MAY NOT FIX PROBLEM, MORE FREQUENT FAILURE IN SUMMER MONTHS

  • 11/10/2009· SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE

    TL*THE CONTACT OWNS 1998 TOYOTA AVALON. WHEN THE VEHICLE IS ON A SLIGHT INCLINE, WHILE IN REVERSE OR MOVING FORWARD A LOUD METAL NOISE IS PRESENT IN THE FUEL TANK. THE DEALER STATED THAT BRAKE FAILURE WAS THE CAUSE OF THE NOISE AND THAT THE BRAKES NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC CONFIRMED THAT THE BAFFLE WAS LOOSE INSIDE THE FUEL TANK AND THAT THE BRAKES WERE NOT RELATED TO THE FAILURE. THE FUEL TANK HAS NOT BEEN REPAIRED. THE CONTACT IS CONCERNED THAT THE FAILURE COULD CAUSE A FIRE. THE CURRENT MILEAGE WAS 49,950 AND THE FAILURE MILEAGE WAS 49,920.

  • 11/08/1999· EQUIPMENT

    TOXIC SUBSTANCE VIA VENTILATION DUCTS CAUSING DROWSINESS AND NUMEROUS OTHER POTENTIALLY FATAL HEALTH RELATED SYMPTOMS. A/C SYSTEM INDEPENDENTLY SWITCHES FROM FRESH AIR TO RECIRCULATED AIR WHICH MAY CONTRIBUTE TO THE PROBLEM.

  • 11/06/2001· AIR BAGSCrash

    WHILE TRAVELING APPROXIMATELY 30 TO 35 MPH CONSUMERS VEHICLE CRASHED INTO ANTOHER VEHICLE, FULL FRONTAL CRASH, DRIVERS AND PASSENGERS AIRBAG FAILED TO DEPLOY, DEALERSHIP AND USAA INSURANCE COMPANY HAVE NOT EXAMINED VEHICLE TO MAKE ANY DETERMINATIONS. *NOTE: PASSENGER SUSTAINED FOLLOWING INJURIES: BROKEN TOE/ STRAINED TOE, AND BRUISING FROM RESTRAINT BELTS. *AK *YD

  • 11/03/2000· SERVICE BRAKES, HYDRAULIC

    WENT TO DEALER 3 OUT OF 5 PEOPLE HAD SIMILAR PROBLEM. SYSTEM WAS INSPECTED 2 WEEKS PRIOR BY NYS INSPECTION. NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK

  • 11/01/2016· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 1998 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT PERFORMANCE OF VARIOUS ELECTRICAL SYSTEMS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 98V278000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE, BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.....UPDATED 02/06/17 *BF CONSUMER STATED HAS NO DEFROSTER FOR THE FRONT WINDOW. UPDATED 7/2/18*JB *TR

  • 10/18/1999· ELECTRICAL SYSTEM

    THERE IS EXCESSIVE WIRING BY THE KICK PANEL WHICH CAUSES THE KICK PANEL NOT TO STAY ON BEACUSE THE WIRES ARE RUBBING. THIS COULD CAUSE THE VEHICLE TO SHORT OUT AND STALL. DEALER HAS SEEN VEHICLE. *AK

  • 10/16/1999· ELECTRICAL SYSTEM

    CONSUMER WAS NEVER MADE AWARE OF RECALL 98E035000 AND HAS BEEN EXPERIENCING PROBLEMS WITH THE WIRING OF THE TDS SYSTEM. *SLC

  • 10/16/1999· ELECTRICAL SYSTEM

    I HAVE TAKEN THIS VEHICLE TO THE DEALER SINCE APRIL OF 1998 COMPLAINING ABOUT THE KICKPANEL NOT STAYING ON, NEVER GETTING SATISFACTORY RESULTS, I CONTACTED TOYOTA USA AND REQUESTED ARBITRATION, THEY FAILED TO RESPOND. I TOOK THE VEHICLE TO DAYTONA BEACH TOYOTA AT 451 N. NOVA RD DAYTONA BEACH FL 32114 AND WAS INFORMED THAT THERE WAS "EXTRA WIRING ADDED TO HARNESS UNABLE TO REPAIR WIHT OUT REMOVING WIRES" THIS WAS ON 06/21/99. AT NO TIME DID ANY DEALER OR THE MANAFACTURER INFORM ME OF THE NHTSA CAMPAIGN ID NUMBER 98E03500. I DID NOT RECEIVE ANY RECALL NOTICE AND AM AWAITING ARBITRATION WITH TOYOTA ON NOVEMBER 1,1999 AT THE STATE LEMON LAW OFFICE 1300 RIVERPLACE BLVD. JACKSONVILLE, FL 32207. AS OF 10/15/1999 I RECEIVED A TELEPHONE CALL FROM DAVID ADAMS WITH TOYOTA THE REGIONAL CUSTOMER SATISFACTION MANAGER INFORMED ME HE HAD NEVER HEARD OF THE PROBLEM MY CAR IS EXPERIENCING ON ANY OTHER AVALON! ALTHOUGH TOYOTA HAS AN ATTORNEY REPRESENTING THEM AT THE ARBITRATIN HEARING ON NOVEMBER 1,1999, MR ADAMS HAS ASKED THT WE SETTLE THIS MATTER BY MY PURHCASING ANOTHER TOYOTA AVALON WITH HIM ASISTING US AT DAYTONA BEACH TOYOTA.

  • 10/15/2004· ELECTRICAL SYSTEM

    THE HORN WAS DEFECTIVE. IT WORKED INTERMITTENTLY. OWNER HAS TAKEN THE VEHICLE TO THE DEALER. THEY REPAIRED IT ONCE IN JUNE 2003, NOW THE HORN IS DEFECTIVE AGAIN. *JB THE CONSUMER STATED THE HORN WASNEVER REPAIRED, IT DOESNOT RESPOND AT NORMAL SPEED.

  • 10/11/2001· AIR BAGSCrash

    MY FRONT SIDE AIR BAG DEPLOYED BUT DID NOT INFLATE IN AN ACCIDENT. IT POPPED OUT AS FLAT AS COULD BE! I HIT MY HEAD ON THE SIDE WINDOW BECAUSE OF THIS. IF I HAD BEEN TRAVELING AT A FAST RATE OF SPEED, MY HEAD INJURY COULD HAVE BEEN MUCH MORE SERIOUS. *AK

  • 10/11/2000· SEATSCrash

    MY CAR WAS STOPPED AND THEN HIT DIRECTLY IN THE BACK BY A VEHICLE GOING APPROX. 45 MILES PER HOUR. ON IMPACT, THE PASSENGER FRONT SEAT FULLY RECLINED RESULTING IN INJURY TO OCCUPANT AND IF THERE WAS AN OCCUPANT ON THAT SIDE IN THE REAR SEAT, THAT OCCUPANT WOULD HAVE HAD CRUSHED LEGS. TOYOTA NEEDS TO KNOW THAT THIS IS A PROBLEM. OCCUPANT SUFFERS BACK MUSCLE INJURY FROM DEFECT. BIGGER INJURIES COULD HAVE RESULTED IF SOMEONE ELSE WAS IN THE REAR PASSENGER SEAT.*AK

  • 10/07/2004· EQUIPMENT

    AIR CONDITIONER HEATER BLOWER, FAILED TO WORK INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

  • 10/07/2002· STRUCTURE

    IN AUGUST OF 2001, THE REAR INSIDE LEFT DOOR HANDLE CEASED TO WORK. IT HAD NOTHING TO DO WITH THE CHILD'S SAFETY LATCH. THE MECHANISM INSIDE THE DOOR BROKE. NOW, IN 2002, THE SAME THING HAPPENED ON THE RIGHT SIDE. THE DOOR HANDLE MECHANISM INSIDE THE DOOR FRAME QUIT WORKING. THIS SEEMS TO BE MORE THAN JUST A COINCIDENCE THAT FIRST THE LEFT SIDE BROKE AND NOW THE RIGHT SIDE. THIS FAILURE COULD PREVENT PEOPLE FROM EXITING THE VEHICLE SAFELY IN THE EVENT OF AN EMERGENCY. MR

  • 10/07/2002· SERVICE BRAKES, HYDRAULIC

    COMPLETE HYDRAULIC BRAKE FAILURE AT 16,800 MILES, CAUSED CAR TO GO THROUGH RED LIGHT. LOSS OF HYDRAULIC FLUID. ROTOR FROZE AND BRAKE LINE FAILED AT ROTOR HOUSING. CAR DEALER HAD INSTALLED ALL NEW ROTORS AND PADS AT 9,200 MILES. MR

  • 10/04/2009· EQUIPMENT ADAPTIVE/MOBILITY

    RETAINING HOOK ON DRIVER SIDE FLOORMAT HAS BROKEN OFF CAUSING FLOORMAT TO MOVE FORWARD TOWARDS BRAKE AND GAS PETALS. FOOT GETS CAUGHT ON MAT AND BLOCKS PETALS. HAVE NOT ATTEMPTED TO REPAIR AS NOT ABLE TO LOCATE AREA UNDER RUG TO SECURE HOOK. *TR

  • 09/24/2002· SERVICE BRAKES, HYDRAULIC

    A FAILURE OF THE LEFT FRONT BRAKE LINE CAUSED THE LOSS OF ALL BRAKE FLUID IN THE MASTER CYLINDER. THE RESERVOIR DOES NOT HAVE A SEPARATION THAT WOULD HAVE PREVENTED ALL THE BRAKE FLUID FROM BEING LOST. MOST MASTER CYLINDERS HAVE A PARTITION IN THEM, SO AT LEAST THE FRONT OR BACK BRAKES WOULD STILL BE FUNCTIONAL. I BELIEVE THAT THIS IS A MAJOR FUNCTION THAT SHOULD BE INVESTIGATED. I COULD HAVE HAD A MAJOR ACCIDENT IF I HAD BEEN ON THE ROAD. AS IT WAS I HAD JUST PULLED OFF THE ROAD AND WAS UNLOADING PASSENGERS WHEN THE BRAKE LINE FAILED. NLM

  • 09/24/1999· EQUIPMENT

    NO SUMMARY

  • 09/23/2002· ELECTRICAL SYSTEM

    HORN WORKS INTERMITTENTLY EVEN AFTER THE DEALER HAS MADE SEVERAL ATTEMPTS TO CORRECT THE PROBLEM. PLEASE DESCRIBE DETAILS.AK

  • 09/22/2000· TIRES

    RIGHT REAR TIRE WENT FLAT. WHILE REQUESTING REPAIR, DEALER INDICATED STEEL BELTS WERE BEGINNING TO PROTRUDE THROUGH CARCASS. UPON VISUAL INSPECTION OF THE UNDAMAGED LEFT REAR TIRE, OBSERVED THE SAME PHENOMENON. ALL TIRES HAD ONLY AN ESTIMATED 5 - 10 THOUSAND MILES TREAD REMAINING. THESE TIRES WERE ROTATED IN ACCORDANCE WITH MANUFACTURER'S RECOMMENDATION AND MAINTAINED AT 32 PSI PRESSURE. CAR IS IN EXCELLENT MECHANICAL CONDITION WITH NO FRONT END DAMAGE NOR ALIGNMENT ANOMALIES. AS A RESULT OF THE DEFECTS NOTED ON BOTH REAR TIRES CHOSE TO REPLACE ALL FOUR TIRES.( DOT NUMBER: TIRE SIZE: P205/65R15 )

  • 09/18/2000· TIRES

    DUNLOP SPORT 4000 TIRE(P205 65 R15) EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO ABS BRAKE SYSTEM AND MINOR BODY DAMAGE, CONSUMER REQUESTS REIMBURSEMENT. *SLC

  • 09/14/2004· VEHICLE SPEED CONTROLCrash

    WHILE PULLING INTO A PARKING SPACE VEHICLE SURGED FORWARD AND CRASHED WITH A WALL. WHILE AGAINST THE WALL THE VEHICLE CONTINUED TO TO SURGE UNTIL THE CONSUMER REMOVED THE KEY FROM THE IGNITION. THE POLICE AND THE FIRE DEPARTMENT RESPONDED TO THE COLLISION. CONSUMER SUSTAINED SLIGHT KNEE INJURIES.*AK

  • 09/08/2001· SERVICE BRAKES, HYDRAULIC

    BRAKE PEDAL DRIFTS TOWARD FLOOR AT RED LIGHT. *AK

  • 09/08/1999· EXTERIOR LIGHTING,INTERIOR LIGHTING

    FAILURE OF BRAKE LIGHT, DOOR AJAR LIGHT, AND INTERIOR LIGHT.

  • 09/08/1999· SEAT BELTS

    SEAT BELT BUCKLE SLIPS BELOW SEAT.

  • 09/08/1998· AIR BAGSCrash

    CONSUMER WAS GOING THROUGH AN INTERSECTION THEN WAS HIT ON THE LEFT FRONT CORNER OF THE VEHICLE. NO AIRBAGS DEPLOYED. POLICE WAS CALLED. CONSUMER WAS INJURED. *AK

  • 09/02/2008· TIRES

    I'VE NOTICED MY TIRES THIS MORNING ARE STARTING TO TEAR I ONLY HAVE ABOUT 5 TO 7000 MILES ON THEM I HARDLY USE THE CAR,HOWEVER I TAKE GOOD CARE OF MY VEHICLE,I'VE NEVER HAD THIS PROBLEM UNTIL NOW I REALLY WOULD LIKE TO SEE THIS TAKEN CARE OF, NANKANG SPORT NS-1 215-45-17. *TR

  • 09/01/2000· SEATS,UNKNOWN OR OTHER

    HAVE COMPLAINED SEVERAL TIMES THAT DRIVER'S SEAT SEEMS TO GO FROM ONE SIDE TO ANOTHER AS THOUGH IT WAS LOOSE. DEALER SAID SEAT NOT LOOSE. ALSO DASH AND HEADLIGHT WENT OUT WHEN DRIVING HOME ONE EVENING. COULD'T GET THEM TO GO BACK ON. AFTER CAR WAS IN DRIVEWAY DOE 5 MINUTES WENT OUT AND TRIED AND THEN THEY WENT ON. DEALER SAID NOTHING COULD BE FOUND.

  • 08/31/1998· AIR BAGS

    SIDE AIR BAG.

  • 08/30/1999· TIRES

    ALL FOUR TIRE WORN. NLM