crashtest

1998 / Mercury

1998 Mercury Mystique

Safety ratings

1998 Mercury Mystique 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 4★Side, driver: 3★Side, rear passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (11)

  • VEHICLE SPEED CONTROLCampaign 99V194000 · 20/07/1999

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.

    Risk: THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.

    Fix: DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTCampaign 98V233000 · 18/09/1998

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.

    Risk: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.

    Fix: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.

  • SUSPENSIONCampaign 08E033000 · 14/04/2008

    FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.

    Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

    Fix: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.

  • SERVICE BRAKES, HYDRAULICCampaign 06E022000 · 13/03/2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

  • EXTERIOR LIGHTING:HEADLIGHTSCampaign 98V028000 · 10/02/1998

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

    Risk: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.

    Fix: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.

  • ELECTRICAL SYSTEMCampaign 01V230000 · 09/07/2001

    ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.

    Risk: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.

    Fix: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

  • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTSCampaign 00V075000 · 09/03/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

    Risk: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

    Fix: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

  • AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVECampaign 99V243000 · 08/09/1999

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.

    Risk: IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.

    Fix: DEALERS WILL INSTALL AIR BAG SENSORS WITH REVISED WIRING INSULATION. IN ADDITION, VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED.

  • SUSPENSION:FRONT:SPRINGS:COIL SPRINGSCampaign 01V255000 · 08/08/2001

    VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.

    Risk: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

    Fix: DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

  • SUSPENSION:FRONT:SPRINGS:COIL SPRINGSCampaign 01I013000 · 08/08/2001

    THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1998 FORD CONTOUR/MERCURY MYSTIQUE PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION.

    Risk: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

    Fix: FORD IS EXTENDING THE WARRANTY FOR FRONT COIL SPRING REPLACEMENT FOR THE FRONT COIL SPRINGS FOR 10 YEARS FROM ORIGINAL DATE OF SALE OF A VEHICLE OR 150,000 MILES, WHICHEVER COMES FIRST.

  • EXTERIOR LIGHTING:HEADLIGHTS:SWITCHCampaign 99V103000 · 05/05/1999

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.

    Risk: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.

    Fix: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.

Owner complaints

236
Complaints
9
Crashes reported
7
Fires reported
7
Injuries
0
Deaths

Most-reported areas

  • SUSPENSION49
  • POWER TRAIN38
  • ENGINE AND ENGINE COOLING32
  • ELECTRICAL SYSTEM30
  • SERVICE BRAKES26
  • HYDRAULIC25
  • EXTERIOR LIGHTING18
  • AIR BAGS18
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/1998· POWER TRAIN

    RECEIVED RECALL98V233000 IN THE MAIL. HAD CALLED DEALERSHIP FOR APPOINTMENT. WAS INFORMED NO PARTS AVAILABLE. CALLED 2 WKS LATER & STILL NO PARTS. WAS TOLD WOULD HAVE TO ORDER PARTS. CALLED ONCE AGAIN 3 WEEKS LATER & STILL NO PARTS. *AK

  • 12/29/2000· SERVICE BRAKES, HYDRAULIC,VISIBILITY

    THERE IS A SHORT IN THE ABS CONTROLLER SYSTEM WHICH CAUSES THE FUSE FOR THE FAN BLOWER TO BLOW THEREFORE THERE IS NO HEAT AND NO ABS WHICH MAKES THE CAR INOPERABLE. WHEN I TOOK MY CAR INTO THE FORD DEALER THERE WAS ANOTHER LADY WITH THE SAME PROBLEM. *AK

  • 12/29/1999· VEHICLE SPEED CONTROL

    RECALL # 99V194000 FORD/THROTTLE CABLE; OWNER HAS BEEN WAITING FOR RECALL TO BE PERFORMED SINCE AUGUST, 99. DEALER DOES NOT HAVE PARTS TO CORRECT RECALL. *AK

  • 12/27/2005· ELECTRICAL SYSTEM

    VEHICLE INSTRUMENT PANEL WENT HAY-WIRE, CAR STARTING HESITATING, AND SLAMMING FROM GEAR TO GEAR. TOOK TO A SERVICE CENTER THAT ADVISED ME THAT IT HAD A BAD SENSOR. PAID CLOSE TO $800.00 TO HAVE REPLACED. CAR STARTED WITH MORE ELECTRICAL ISSUES WITHIN THE NEXT COUPLE OF DAYS. (IE: LIGHTS WOULD NOT GO ON, ETC) TOOK BACK TO SERVICE CENTER THAT THEN ADVISED THAT THE WIRING HARNESS ON THE CAR WAS MALFUNCTIONING AND CAUSES THE ELECTRICAL SYSTEM TO SHORT CIRCUIT. THE WIRING HARNESS WOULD HAVE TO BE REPLACED AND WIRING ON CAR WOULD HAVE TO BE REDONE COSTING CLOSE TO $3000.00. THEY ALSO ADVISED THAT THIS CAR IS NOT SAFE TO DRIVE, THAT IT WOULD BE JUST A MATTER OF TIME BEFORE THIS CAR WOULD CATCH FIRE. DID NOT HAVE $$ TO MAKE REPAIR, CONTINUED TO DRIVE CAR HAVING NO OTHER OPTION WITH A BABY, AND YOUNG CHILD THAT NEED TO BE TAKEN TO SCHOOL, ETC. WHILE DRIVING ON THE INTERSTATE DAYS LATER, THE CAR WENT FROM 75 MPH TO 10 MPH LIKE HITTING A WALL. ALMOST GOT REAR-ENDED AND HAD TO EXIT, DRIVING HOME AT 10 MPH THE WHOLE WAY. *JB

  • 12/26/2001· SEATS

    PASSENGER'S SIDE SEAT LOCKED INTO LOCKED POSITION. PLEASE PROVIDE FURTHER INFORMATION.*AK

  • 12/22/1998· STEERING

    THE STEERING HAS NEVER BEEN ABLE TO HOLD AN ALIGNMENT. I HAD AN CHECK ENGINE LIGHT GO ON AND HAD TWO SERVICE TRIES BEFORE IT WAS FIXED. I HAVE HAD A ROTTEN EGG SMELL AND ENGINE PINGING FOR THE LAST 6,000 MILES. I ONLY HAVE 10,500 ON IT NOW. THE DEALER WILL NOT EVEN TRY TO FIX IT. I'M TRYING TO GET A HOLD OF THE DISTRICT REP TO TRY TO SWITCH TO ANOTHER VEHICLE.

  • 12/22/1997· STRUCTURE

    WHEN OPENING THE DRIVER'S SIDE DOOR ON A NUMBER OF OCCASIONS, CONSUMER EXPERIENCED ELECTRICAL SHOCK. CONSUMER HAS YET TO CONTACT THE DEALER. *AK

  • 12/20/2001· STEERING,SUSPENSION

    WHEEL BEARINGS WERE DEFECTIVE. STEERING MADE A LOT OF NOISE WHILE CONSUMER WAS DRIVING. TOOOK VEHICLE TO AN INDEPENDENT MECHANIC, INFORMED CONSUMER THAT SPINDLE ON DRIVER'S SIDE WAS DEFECTIVE. SPINDLE ON PASSENGER'S SIDE WAS NOT.*AK

  • 12/18/2001· EXTERIOR LIGHTING,SEATS

    HEAD LIGHTS GO OUT WHEN DRIVING, AND THERE ARE NO BRAKE LIGHTS. ALSO, PASSENGER'S SIDE SEATBACK WILL NOT STAY UP. CONSUMER FEELS THIS IS UNSAFE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

  • 12/15/2004· ENGINE AND ENGINE COOLING

    FAN STOPPED WORKING ON 1998 MERCURY MYSTIQUE, NO HEAT IN CAR. MOST LIKLY CAUSE IS THE RESISTOR ON THE HEATER BLOWER MOTER. THIS SHOULD BE COVERED ON FORD RECALLS 01S22 OR 01M07, BUT FORD WILL NOT FIX IT. FORD DID REPLACE THIS PART UNDER RECALL 99M07 ON 01/17/2001, THIS IS AN ON GOING ISSUE AND ALL MYSTIQUES SHOULD BE COVER UNDER 01M07.*AK

  • 12/11/2001· SUSPENSION

    NHTSA RECALL 01I013000/MANUFACTURER'S RECALLS 01M08 AND 01S23 CONCERNING FRONT COIL SPRING CORROSION. BOTH REPAIRS WERE DONE BY MANHATTAN FORD; MANHATTAN, NY; PHONE # 212/581WAS BEING MADE. DEALER INFORMED THAT THEY DID ALL THAT THEY NEEDED TO DO. ASKING NHTSA ASSISTANCE IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THE MATTER.*AK

  • 12/10/2004· VISIBILITY

    NO TURN SIGNALS, ONE BRAKE LIGHT AND TAIL LIGHT, ONE HEADLIGHT ON DRIVER SIDE. REPLACED ALL BULBS STILL NO LIGHTS. RELAY ON DRIVER'S SIDE WINDOW WENT OUT. TIRES WEAR CONSTANTLY. TAIL LIGHTS FLOOD AS DOES FRONT FLOORBOARD MUST PARK CAR FLAT WHEN IT RAINS TO KEEP FROM BEING FLOODED OUT OF CAR. SUNROOF MOTOR SHOT. HAD RECALL ON HEATER DONE AND NOW WHEN IT RAINS I HAVE PROBLEMS WITH HEATER. REPLACED SENORS AND CHECK ENGINE LIGHT STILL ON. CAR HAS BEEN STUCK IN PARK BEFORE HAD TO HAVE MECHANIC COME TO HOUSE TO FIX. MUST REPACE ROTORS ON CAR @ EVERY 6 MONTHS. CAR MAKES A CLICKING NOISE IN THE DASH ( NO IDEA WHAT THAT IS) HEADLIGHTS ARE FOGGY AS WELL. CAR IS COSTING US A FORTUNE. WHEN I ASKED THE DEALERSHIP TO FIX ALL THE RECALLS THEY TOLD ME THE TIME HAD RUN OUT AND SORRY.*AK

  • 12/10/1999· SUSPENSION

    STEERING WHEEL SHAKES AT 65 TO 70 MPH. MJS

  • 12/10/1998· STEERING

    STEERING MECHANISM MALFUNCTIONED, CAUSING STEERING NOISE WHEN TURNING SHARPLY IT MAY LEAD UP TO A STEERING LOCK UP. CAUSE UNKNOWN. DEALER DOES NOT HAVE A REMEDY FOR THIS PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

  • 12/09/2003· ENGINE AND ENGINE COOLING

    VEHICLE STALLED INTERMITTENTLY. WHEN THIS OCCURRED STEERING AND BRAKES LOCKED UP. *AK

  • 12/06/1999· ENGINE AND ENGINE COOLINGCrash

    CAR BEING DRIVEN AT AROUND 30MPH, NUMEROUS TIMES, ALL POWER WAS LOST, HIT CURB, HAD NO STEERING, BRAKES, LUCKILY COULD PUT IN NEUTRAL AND RE-START, CRANSKSHAFT SENSOR WAS CRACKED, CAUSING VEHICLE TO DIE OUT. VERY DANGEROUS GOING THRU INTERSECTION OR DRIVING DOWNTOWN.

  • 12/01/2005· ELECTRICAL SYSTEM

    DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN #01V230000 CONCERNING THE ELECTRICAL SYSTEM. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE IT WAS TOO EXPENSIVE *AK

  • 11/30/2000· VEHICLE SPEED CONTROL

    RECALL 99V194000. WHILE DRIVING ACCELERATOR STUCK. VEHICLE HAD BEEN REPAIRED UNDER MENTIONED RECALL PRIOR TO INCIDENT. DEALER HAS SINCE INSPECTED VEHICLE, AND MANUFACTURER HAS BEEN NOTIFIED. *AK *SLC

  • 11/29/2006· EXTERIOR LIGHTING

    DT*: THE CONTACT STATED THE HEADLIGHT SWITCH FOR THE VEHICLE WAS DEFECTIVE AND THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING:HEADLIGHTS:SWITCH DUE TO THE VIN. THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER TO RESOLVE THE ISSUE.

  • 11/29/1999· VISIBILITY

    WHEN DRIVING DASHBOARD REFLECTS ON THE WINDSHIELD, MAKING IT DIFFICULT TO SEE CLEARLY OUT OF THE WINDOW. CONTACTED DEALER, THEY DON'T KNOW WHAT TO DO. *AK

  • 11/28/2000· ELECTRICAL SYSTEM

    HORN PAD IS HARD TO OPERATE WHEN NEEDED. DEALER NOTIFIED, AND MANUFACTURER INFORMED CONSUMER THAT IT WAS NORMAL OPERATION FOR THAT VEHICLE. *AK THE DEALER COULD NOT CORRECT THE PROBLEM. THE CONSUMER INDICATED THAT BEING UNABLE TO USE THE HORN IS A SERIOUS SAFETY HAZARD. *YH

  • 11/27/2001· POWER TRAIN

    WHILE DRIVING 20 MPH HEARD A LOUD NOISE FROM UNDER THE HOOD. VEHICLE STARTED TO SLOW DOWN AND WOULD NOT RESPOND TO ACCELERATOR PEDAL. DEALER DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED.*AK

  • 11/25/2001· POWER TRAIN

    TRANSMISSION WENT OUT OF CAR WITHOUT ANY WARNING IN TH E MIDDLE OF TRAFFIC. *AK

  • 11/24/2000· FUEL SYSTEM, GASOLINE

    I AM NOT ABLE TO PUMP GAS WITHOUT SPILLAGE OCCURRING. THE TANK ACTS LIKE ITS FULL EVEN WHEN EMPTY AND I HAVE TO CONTINUALLY DEPRESS THE GAS PUMP. I AM ABLE TO ONLY PUMP A FEW GALLONS BEFORE MY HAND GETS TO TIRED TO CONTINUE. I HAVE HAD MECHANICS LOOK AT THIS BUT THEY CAN'T FIGURE OUT WHAT IS WRONG.

  • 11/24/1998· POWER TRAINCrash

    CONSUMER EXPERIENCED PROBLEMS WITH SHIFT LEVEL INDICATOR. WHILE HAVING VEHICLE WASHED, VEHICLE STARTED MOVING ON ITS OWN. THIS VEHICLE'S SUDDEN MOVEMENT, CAUSED IT TO RUN INTO AN IRON STRUCTURE IN WHICH THE VEHICLE WAS DAMAGED. THE MANUFACTURER HAS YET TO BE CONTACTED. THE DEFECTS DESCRIBED COMPLY WITH RECALL NUMBER 98V233000. *AK

  • 11/23/1998· SERVICE BRAKES, HYDRAULIC

    WHILE DRIVING THE VEHICLE THE BRAKING SYSTEM MALFUNCTIONED, CAUSING A "SCRUBBING OF METAL TO METAL" SOUND AND EXTENDED STOPPING DISTANCE. BEEN TO DEALER, DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

  • 11/22/2005· VEHICLE SPEED CONTROL,EQUIPMENT

    I HAVE A 1998 MERCURY MYSTIQUE. THE VEHICLE RECENTLY BEGAN RUNNING ABNORMALLY. SO IN INSPECTION OF THIS, I DISCOVERED THAT THE VEHICLES ACCELERATION IS BEING RAISED WITHOUT ME EVEN TOUCHING THE GAS. I WAS ON THE ROAD AND MY VEHICLE WAS SPEEDING UP ON IT'S OWN AND I COULDN'T FIGURE OUT WHY. IT SEEMS AS IF THE CRUISE CONTROL IS CONSTANTLY ON OR SOMETHING. *NM

  • 11/21/2001· SUSPENSION

    NHTSA RECALL 01V255000/MANUFACTURER RECALL01S23//FRONT COIL SPRING CORROSION: RECALL REPAIR FAILURE. INSTALLED SHIELD PLACED TOO CLOSE TO SNOW TIRES WHICH POSED A RISK TO VEHICLE IF INVOLVED IN A SUDDEN TURN OR STOP. REPAIRS DONE BY HERITAGE FORD, SOUTH BURLINGTON, VT; PHONE# 802/865-8150. *AK DEALER REPAIRED BY REPLACING COIL SPRINGS AND CUTTING THE BACK INNER FENDER SHIELDS, CONSUMER STILL HAS A RUBBING SOUND WHEN TURNING THE WHEEL IN EITHER DIRECTION, POSSIBLY THE LOWER SPRING CAME INTO CONTACT WITH THE SIDEWALL. *JB

  • 11/19/2001· SUSPENSION

    TOOK VEHICLE IN FOR RECALL 01V255000 REPAIRS. DEALERSHIP FIXED PROBLEM, BUT RECALL REMEDY FAILED. ALSO COIL SPRING WAS FRACTURED WHEN VEHICLE WAS IN FOR RECALL REPAIRS. *AK CONSUMER STATED VEHICLE WAS TAKEN IN FOR CORRODED COIL SPRING, AND SHIELD WERE PUT ON NOT KNOWING THAT THE COIL WAS FRACTURED, WHEN CONSUMER ARRIVED TO PICK UP THE VEHICLE IT WAS LEANING AND RATTLING, CONSUMER THEN POINTED OUT THAT THE COIL SPRING WAS BROKEN BECAUSE OF IT LEANING, DEALER INFORMED CONSUMER THAT STRUTS WERE NEEDED, CONSUMER STATED IF THE COIL SPRINGS HAD NOT WENT BAD THERE WOULD BE NO NEED FOR STRUTS.*SLC

  • 11/19/2000· INTERIOR LIGHTING,UNKNOWN OR OTHER

    LIGHTING---- 12 SECOND LIGHT WAS NOT WORKING WHEN DOOR WAS OPENED. WENT TO CHECK TO MAKE SURE BULB WAS NOT BURNED OUT BY TURNING ON SWITCH WHEN LIGHT FIXTURE ASSEMBLY BROKE AND SWUNG DOWN ALMOST HITTING ME IN HEAD. DEALERSHIP CLAIMS THIS IS OUR FAULT NOT MANUFACTURER DEFECT. AGAIN. ENGINE--- DRIVING APPROX. 30 MPH WHEN CHECK ENGINE LIGHT CAME ON. WENT TO DEALERSHIP AND AFTER TESTING SAID THE ENGINE HAD NOT BEEN GETTING ADEQUATE AMOUNT OF OIL FOR UNKNOWN AMOUNT OF TIME. COMPLETE ENGINE REPLACENMENT. ARGUED ABOUT WHO WAS TO PAY FOR RENTAL CAR. WAITED.... STILL NO DECISION ON RENTAL CAR AFTER TWO WEEKS. AFTER ONE MONTH FOUND OUT COMPANY THAT MAKES THIS TYPE OF ENGINE FOR FORD HAD BROKEN ITS CONTRACT. NOW NO SUPPLIER WAS AVAILABLE. WAITED. HAD TO ORDER EACH INDIVIDUAL PART FOR ENGINE REPLACEMENT. AFTER OVER TWO MONTHS. CAR WAS FIXED.... SUPPOSEDLY. AFTER ONE WEEK CAR WAS IN SHOP FOR OIL AND ANTIFREEZE LEAKS, BROKEN LIGHTING FIXTURE, AND GAS MILEAGE THAT HAS NOW BEEN CUT IN HALF. WAS TOLD BREAK IN PERIOD WAS REASON FOR POOR GAS MILEAGE. YET, EVERY MANUAL CLAIMS NO BREAK IN PERIOD IS NECESSARY. CAR STILL IN SHOP AFTER 5 DAYS.*AK

  • 11/17/1998· EQUIPMENT

    DAUGHTER (16 YEARS OLD) GETTING IN BACK SEAT WITH HER FLUTE CASE PRESSED UP AGAINST SPEAKER GRILL WITH THE CASE. THIS WAS ENOUGH TO CRACK THE SPEAKER GRILL. I HAVE NOT INFORMED THE DEALER YET, AS I HAVE A SCHEDULED APPOINTMENT NEXT MONTH FOR SERVICE AND WILL BRING IT UP AT THAT TIME. THIS SPEAKER GRILL MAY HAVE HAD A CRACK IN IT WHEN PURCHASED OR THESE ARE VERY BRITTLE. I HAVE HEARD THAT OTHER PEOPLE ARE HAVING SIMILAR PROBLEMS WITH THE PLASTIC COMPONENTS IN THIS CAR. THERE IS A TSB FOR THIS ALREADY ON THIS SITE.

  • 11/15/2004· SUSPENSION

    MCPHERSON STRUT ASSEMBLY RUSTED AT THE BASE OF THE ASSEMBLY WHERE IT WAS ATTACHED TO THE LOWER CONTROL ARM. WHILE DRIVING ON A MOUNTAINOUS WINDING ROAD WEIGHT OF THE VEHICLE SWAYED TO THE RIGHT, AND THE WHEEL DISASSEMBLED. VEHICLE SWAYED, AND STOPPED IN A GRASSY AREA WHILE BEING DRIVEN AT APPROXIMATELY 50 MPH. *AK

  • 11/12/2001· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,TIRES

    CAR IS FIRE AND SAFETY HAZARD AS WELL AS CHILD-WELFARE AND SAFETY HAZARD AND FORD MOTOR COMPANY REFUSES TO TALK WITH ME ABOUT THIS AUTO. NO SAFETY DEFEC TLISTED. *AK (TIRESIZE: 205/60R15)

  • 11/10/2005· SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

    AFTER ONLY OWNING MY VEHICLE FOR 8 MONTHS, AND BEING TOLD IT WAS IN PERFECT CONDITION, IN A MATTER OF 3 DAYS, MANY PROBLEMS OCCURRED. MY 4WD LIGHTS BEGAN FLASHING, ALONG WITH THE CHECK ENGINE LIGHT. WHEN ACCELERATING UPHILL, THE TEMPERATURE GAUGE RAISES TO HIGH IN A MATTER OF SECONDS AND THE CHECK GAUGE LIGHT COMES ON. THE CAR BEGAN DYING, THE IDLE DROPPING AT SLOW SPEEDS, AND EVEN DIED IN MID DRIVING DOWN THE HIGHWAY, LEAVING ME TO VEER TOWARDS THE EDGE OF THE ROAD WITH NO POWER STEERING. I TOOK THE CAR TO A DEALERSHIP, THAT WAS SUPPOSED TO HONOR MY EXTENDED WARRANTY, I PAID $1200 FOR. MY ESTIMATE CAME UP TO ALMOST $3000 WITH THE WARRANTY ONLY OPTING TO COVER $ 300. THE PROBLEMS AS DESCRIBED BY THE MECHANIC WERE: THROTTLE POSITION SENSOR: $680, SLACK IN BOTH LOWER BALL JOINTS (NEED REPLACING): $625, ELECTRICAL AND RELATED REPAIRS: $ 215, SENSOR FOR FRONT AND REAR INTERNAL FAILURE $ 700, T/CASE MOTOR $725. I COME TO FIND OUT THAT THE 4WD ON MY VEHICLE PURCHASED ONLY FOR THAT REASON WITH WINTER COMING DOESN'T EVEN WORK, THE WHOLE THING NEEDS REBUILT. I'VE NEVER EVEN USED IT. I PAID ALL I COULD $900, AND GOT THE CAR BACK JUST TO HAVE IT RESPONDING THE SAME WAY, VIRTUALLY UN-DRIVABLE. AFTER VIEWING SEVERAL WEBSITES, THE FORD/MERCURY WEBSITE LISTED NO RECALLS AND COMPLAINTS FOR MY VEHICLE, BUT ALLDATA.COM LISTED THE THROTTLE POSITION, AND THE SAME 4WD PROBLEMS I'M HAVING; PLUS MINOR ONES I FAILED TO MENTION TO THE MECHANIC, SUCH AS THE REAR SEAT POSITIONING WILL NOT RECLINE, WHISTLING FROM THE WHEEL WELL ETC... I AM VERY DISAPPOINTED IN MY FINDINGS, AND FIND MY SELF IN QUESTION AS TO KEEP THE PIECE OF JUNK, OR BUY A NEW CAR. DID I GET SCREWED BY THE DEALER WHO SOLD IT TO ME, ALONG WITH MY "FAKE" EXTENDED WARRANTY? IS THERE ANY POSSIBILITY THE MANUFACTURER CAN PARTAKE IN THE REPAIRS? I ALREADY KNOW SIMILAR PROBLEMS ARE HAPPENING TO OTHER OWNERS OF THE 1998 MERCURY MOUNTAINEER. *JB

  • 11/08/2002· EXTERIOR LIGHTING

    WHEN EVER IT HAS BEEN RAINING OR THERE IS HEAVY DEW OUTSIDE, RAIN OR MOISTURE WOULD ENTER THE REAR LIGHTS. HAVE TAKEN TO DEALERSHIP SEVERAL TIMES AND WAS INFORMED EACH TIME IT WAS THE FACTORY SEALANT THAT HAD FAILED. THE SEALANT CAN NOT BE RESEALED. WOULD NEED TO REPLACE THE ENTIRE REAR LIGHTING SYSTEM. TS

  • 11/04/2003· SERVICE BRAKES, AIR

    WENT TO FORD DEALER REGARDING 1998 MERCURY MYSTIQUE- ABS LIGHT WOULD NOT GO OFF. THEY TESTED IT AT $90.00 AND THEN SAID THAT THE WHOLE HCU WOULD HAVE TO BE REPLACED TO CORRECT THE PROBLEM AT A COST OF $3,000. I WAS ALSO TOLD THAT THIS PART DOESN'T BRAKE DOWN OR NEED REPLACEMENT OFTER. NO RECALLS AVAILABLE I CAN'T AFFORD TO FIX THIS. THEY SAID THAT THE REGULAR BRAKES ARE FINE, HOWEVER, I NOTICE THAT I SOMTIMES DON'T STOP LIKE I SHOULD.*AK

  • 11/04/2002· POWER TRAIN

    CONSUMER STATED THE TRANSMISSION GEARS DID NOT SHIFT PROPERLY. MR *JB

  • 10/30/2001· ELECTRICAL SYSTEM

    THE VEHICLE STALLED2 BLOCKS FROM HOME IN AM. IT WAS ABLE TO BE RESTARTED, BUT DIED WHEN PUT IN GEAR. IT WAS TOWED TO THE DEALER. THEY WERE NOT ABLE TO DUPLICATE THE CONDITION, BUT FOUND A TSB THAT STATED TO REPROGRAM THE PCM. THEY SAID THIS WAS NOT COVERED BY THE EXTENDED WARRANTY. I CONTACTED FORD CUSTOMER SERVICE, BUT HAVE NOT RECEIVED A REPLY. FORD ANNOUNCED THE OTHER DAY THAT REIMBURSEMENT FOR REPAIRS TO THEIR VEHICLES THAT STALLED WITHOUT WARNING. THIS VEHICLE FALLS UNDER THAT CONDITION. I FEEL THIS CONDITION IS VERY DANGEROUS, SINCE THE VEHICLE STALLS WITHOUT WARNING, AND ALL POWER IS LOST.*AK

  • 10/29/2007· STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,VISIBILITY

    I HAVE HAD NUMEROUS FRONT END PROBLEMS. I HAVE HAD TO REPLACE FRONT TIE RODS TWICE IN A YEAR AND A HALF. HAVING PROBLEMS WITH STRUTS .CONTROL ARM BUSHINGS NEED TO CHANGED. ALSO STABILIZERS LINKAGE HAD TO BE CHANGED. HAVE ALSO PUT NEW BALL JOINTS IN. *TR

  • 10/29/2002· POWER TRAIN

    WHILE DRIVING THE VEHICLE EXPERIENCE INTERMITTENLY GAS LIGHT BECOME INOPERABLE AT THE SAME TIME THE SPEEDOMETER GOT CRAZY UP AND DOWN. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORAMTION. TS

  • 10/29/2001· FUEL SYSTEM, GASOLINE

    TSB NUMBER 98-15-3, AUG 98 FREQUENT SHUTOFF OF FUEL HANDLE WHEN FILLING FUEL TANK, THIS HAS BEEN REPORTED BEFORE BY OTHER PEOPLE. *AK

  • 10/27/1998· SERVICE BRAKES, HYDRAULIC

    WARPED FRONT BRAKE ROTORS, CAUSING BRAKES TO VIBRATE UPON APPLICATION.

  • 10/26/2000· ENGINE AND ENGINE COOLING

    PROBLEM WITH UNPLEASANT FUMES ENTERING VEHICLE. VEHICLE HAS BEEN IN SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

  • 10/26/1999· SUSPENSION

    REAR AXLE TRAIL ARM BOLT FAILED. MJS

  • 10/26/1999· AIR BAGS

    CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL NUMBER 99V243000/MFR RECALL NUMBER 99S23. DEALER STATES PARTS NOT AVAILABLE. CONSUMER HAS YET TO HAVE RECALL WORK CORRECTED. *AK

  • 10/25/1999· ELECTRICAL SYSTEM

    WIRING TO THE HEADLIGHTS HAD AN ELECTRICAL SHORT WHICH CAUSED THE HEADLIGHTS TO BE NON-FUNCTIONAL. DEALER HAS REPLACED THE WIRING UNDER A RECALL. *AK

  • 10/22/2004· AIR BAGS

    CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS STATED IN RECALL 99V243000 CONCERNING AIR BAG WARNING LIGHT. DEALERSHIP WILL NOT REPAIR VEHICLE FREE OF CHARGE BECAUSE THE VIN WAS NOT INCLUDED.*AK

  • 10/21/1999· FUEL SYSTEM, GASOLINE

    THE FUEL GUAGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

  • 10/18/2006· POWER TRAIN

    FAILED TO GO INTO GEAR FROM PARK, CHANGING GEARS DIFFICULT, DID NOT MOVE IN DRIVE, WOULD NOT GO INTO REVERSE, ENGINE DIED WHILE DRIVING 35 M.P.H MADE LOUD NOISE. *NM

  • 10/18/1999· ELECTRICAL SYSTEM

    THE ENGINE HAS GONE DEAD AND WILL NOT START DUE TO A SHORT IN THE BATTERY RELAY CABLE. THE DOORS WILL NOT OPEN ELECTRONICALLY , ALSO. DLR HAS NOT SEEN.