1998 Mercury Grand Marquis

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2002· EXTERIOR LIGHTING

  LIGHT SWITCH FAILS WHILE LIGHTS ARE ON HIGH BEAM FOR ONE TO TWO HOURS. HAS HAPPENED FOUR TIMES WHILE DRIVING AT 70 MPR ON INTERSTATE 95.ALL INTERIOR AND EXTERIOR LIGHTS BLINK OFF, THEN BACK ON, THEN OFF SEVERAL TIMES BEFORE PULLING TO SIDE OF ROAD... HAS NOT HAPPENED WHILE USING LOW BEAMS. STRIKES FEAR IN ME AND FAMILY EACH TIME IT HAPPENS... I UNDERSTAND IT COMMON TO MY YR AND MAKE...WHAT TO DO??

• 12/28/2000· STRUCTURE

  THE DRIVER'S DOOR WILL NOT STAY OPEN ON AN INCLINE, CONSUMER HAS HAD ANKLE CAUGHT TWICE. *MJS

• 12/27/2000· PARKING BRAKE

  WHEN FIRST PULLED, THE EMERGENCY BRAKE STICKS. *SLC

• 12/24/2004· ELECTRICAL SYSTEM

  ELECTRICAL SHORT ON 1998 MERCURY GRAND MARQUIS CAUSES ENGINE TO STALL AT HIGHWAY SPEEDS. POWER BRAKES AND STEERING NOT OPERABLE WHEN ENGINE STALLS. CANNOT RESTART ENGINE WHEN CONDITION OCCURS. CAR TOWED ALL THREE TIMES. PROBLEM DOCUMENTED IN FORD SERVICE BULLITIN 12950. PROBLEM OCCURED 3 TIMES: NOVEMBER 2003 OCTOBER 2004 NOVEMBER 2004. *AK

• 12/23/2000· ELECTRICAL SYSTEM

  WHEN DRIVING OR TURNING CORNERS, ENGINE DIES. INTERMITTENT.*AK

• 12/23/1998· POWER TRAIN

  THE VEHICLE SITS UNEVEN AFTER THE REAR AIR SPRINGS ARE INFLATED. THIS PROBLEM DOESN'T FALL WITHIN MANUFACTURER SPECS.

• 12/23/1998· STEERING

  VEHICLE LOSES POWER STEERING WHEN DRIVING AT ANY SPEED, AUTOMATICALLY STEERS EASY AND 25MPH AND LOWER. DEALER CONTACTED AND WORKED ON VEHICLE FOUR TIMES, AND THE PROBLEM HAS NOT CHANGED AND STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

• 12/21/1999· SERVICE BRAKES, HYDRAULIC

  WHEN APPLYING BRAKES EMERGENCY STOPPING SITUATIONS, VEHICLE KEEPS GOING AS IF NO BRAKES WERE APPLIED. DEALER HAS NOT SEEN VEHICLE. *AK

• 12/21/1999· STEERING

  ON TWO OCCASIONS WHENEVER VEHICLE RAN OVER PUDDLE OF WATER IT CAUSED THE VEHICLE TO LOSE POWER STEERING ASSIST FOR APPROIMATELY 20 SECOND OR LESS. DEALER NOTIFIED. *AK

• 12/16/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  LOW/HIGH BEAM LIGHTS INOPERATIVE IN PARK OR DRIVE, BULBS & WIRING CHECKS GOOD, 25 AMP FUSE WAS BLOWN, BUT REPLACED FUSE CAUSED NO CHANGE.

• 12/16/1998· STRUCTURE

  TRUNK RELEASE BUTTON CAN BE ACTIVATED BY ANYONE UNLESS THE CAR DOOR IS LOCKED. INCIDENT DISTURBS CONSUMER WITH SMALL CHILDREN. IN MANUAL, SHOWS KEY SLOT WITH THE RELEASE IN THE BUTTON WHICH IS NOT THERE IN THIS MODEL. DEALER AND MANUFACTURER NOTIFIED, AND CANNOT REMEDY THE PROBLEM. PROBLEM STILL EXISTS. *AK *ML

• 12/12/2000· ENGINE AND ENGINE COOLING

  CONSUMER WAS LEASING A VEHICLE THAT EXPERIENCED ENGINE STALLING PROBLEMS, CONSUMER ENDED UP LOSING MONEY TO GET OUT OF THE LEASE TO GET INTO A SAFER VEHICLE. *SLC

• 12/08/2011· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WHILE ATTEMPTING TO PARK WITH THE BRAKES DEPRESSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000. UPDATED 01/13/12*LJ UPDATED 01/19/12

• 12/07/2009· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHENEVER THE CONTACT TURNED THE VEHICLE ON HE NOTICED THAT THE CHECK ENGINE LIGHT WOULD APPEAR ON THE DASHBOARD. WHILE EXAMINING THE ENGINE HE ALSO NOTICED THAT ANTI-FREEZE WAS LEAKING ONTO THE ENGINE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 100,000.

• 12/07/2001· VISIBILITY

  WINDSHIELD WIPER MOTOR IS NOISY. WINDSHIELD WIPERS ARE SCRAPING WINDSHIELD. MECHANIC INSPECTED MOTOR, AND SAID IT NEEDED TO BE REPLACED.*AK

• 12/03/1998· SERVICE BRAKES, HYDRAULIC

  LEFT SIDE BRAKE CALIPER WAS MISSING A BOLT, AND THE OTHER WAS FOUND LOOSE. DEALER NOTIFIED AND MADE REPAIRS. OWNER BELIEVES A RECALL SHOULD BE MADE. *AK

• 11/30/1999· TIRES

  THE TIRE NOISE IS SO LOUD THAT CONSUMER WOULD NOT HEAR AN EMERGENCY VEHICLE SIREN WHILE DRIVING (MICHELIN P225/60R16 97S M+S SYMMETRY XGREEN ALL SEASON AT 35PSI).*ET

• 11/25/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING

  TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTING OPERATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,784.

• 11/19/2003· EXTERIOR LIGHTING

  HEADLIGHT LENSES MALFUNCTIONED DUE TO FROST ON THE OUTSIDE LENS. THE CONSUMER'S VEHICLE WAS ALMOST INVOLVED IN A COLLISION DUE TO LACK OF VISIBILITY. *AK THE CONSUMER WAS UNABLE TO SEE FAR DOWN THE ROAD WHICH WOULD NORMALLY BE FINE AND NARROWLY AVOIDED HITTING A PARKED VEHICLE AND HAD TO USE THE HIGH BEAMS. WHEN THE HIGH BEAM LIGHTS WERE USED, ONCOMING VEHICLES DID NOT SIGNAL THE CONSUMER TO SWITCH BACK TO THE LOW BEAMS. *SCC *JB

• 11/17/1999· EXTERIOR LIGHTING

  THE SAME CONDITION HAPPENED ON 12/99. I REPORTED THIS TO THE SERVICE DEPT.AT BILL SMITH FORD AND THEY REPLACED A PART THAT CONTROLED THE HIGH BEAMS. IT HAPPENED AGAIN 11/99 DRIVING ON HWY 85 AT APPROX. THE SAME AREA. BOTH TIMES I WAS DRIVING AT NIGHT (11PM) WITH THE HIGH BEAMS ON WHEN WITHOUT ANY WARNING ALL THE LIGHTS WENT OFF. I TURNED OFF THE HIGH BEAMS AND THE LIGHTS CAME ON. I BELIEVE THAT THIS IS A SERIOUS PROBLEM THAT YOU SHOULD INVESTIGATE. I HAVE AN APPOINTMENT TO HAVE THE CAR REPAIRED. *AK

• 11/10/2005· SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  AFTER ONLY OWNING MY VEHICLE FOR 8 MONTHS, AND BEING TOLD IT WAS IN PERFECT CONDITION, IN A MATTER OF 3 DAYS, MANY PROBLEMS OCCURRED. MY 4WD LIGHTS BEGAN FLASHING, ALONG WITH THE CHECK ENGINE LIGHT. WHEN ACCELERATING UPHILL, THE TEMPERATURE GAUGE RAISES TO HIGH IN A MATTER OF SECONDS AND THE CHECK GAUGE LIGHT COMES ON. THE CAR BEGAN DYING, THE IDLE DROPPING AT SLOW SPEEDS, AND EVEN DIED IN MID DRIVING DOWN THE HIGHWAY, LEAVING ME TO VEER TOWARDS THE EDGE OF THE ROAD WITH NO POWER STEERING. I TOOK THE CAR TO A DEALERSHIP, THAT WAS SUPPOSED TO HONOR MY EXTENDED WARRANTY, I PAID $1200 FOR. MY ESTIMATE CAME UP TO ALMOST $3000 WITH THE WARRANTY ONLY OPTING TO COVER $ 300. THE PROBLEMS AS DESCRIBED BY THE MECHANIC WERE: THROTTLE POSITION SENSOR: $680, SLACK IN BOTH LOWER BALL JOINTS (NEED REPLACING): $625, ELECTRICAL AND RELATED REPAIRS: $ 215, SENSOR FOR FRONT AND REAR INTERNAL FAILURE $ 700, T/CASE MOTOR $725. I COME TO FIND OUT THAT THE 4WD ON MY VEHICLE PURCHASED ONLY FOR THAT REASON WITH WINTER COMING DOESN'T EVEN WORK, THE WHOLE THING NEEDS REBUILT. I'VE NEVER EVEN USED IT. I PAID ALL I COULD $900, AND GOT THE CAR BACK JUST TO HAVE IT RESPONDING THE SAME WAY, VIRTUALLY UN-DRIVABLE. AFTER VIEWING SEVERAL WEBSITES, THE FORD/MERCURY WEBSITE LISTED NO RECALLS AND COMPLAINTS FOR MY VEHICLE, BUT ALLDATA.COM LISTED THE THROTTLE POSITION, AND THE SAME 4WD PROBLEMS I'M HAVING; PLUS MINOR ONES I FAILED TO MENTION TO THE MECHANIC, SUCH AS THE REAR SEAT POSITIONING WILL NOT RECLINE, WHISTLING FROM THE WHEEL WELL ETC... I AM VERY DISAPPOINTED IN MY FINDINGS, AND FIND MY SELF IN QUESTION AS TO KEEP THE PIECE OF JUNK, OR BUY A NEW CAR. DID I GET SCREWED BY THE DEALER WHO SOLD IT TO ME, ALONG WITH MY "FAKE" EXTENDED WARRANTY? IS THERE ANY POSSIBILITY THE MANUFACTURER CAN PARTAKE IN THE REPAIRS? I ALREADY KNOW SIMILAR PROBLEMS ARE HAPPENING TO OTHER OWNERS OF THE 1998 MERCURY MOUNTAINEER. *JB

• 11/08/2000· VISIBILITY,TIRES

  WHILE DRIVING REAR WINDOW EXPLODED WITHOUT A COLLISION. CAUSE UNKNOWN.*AK THE REAR GLASS SHUTTERED COMPLETELY WHILE TRAVELING. THE RIGHT REAR TIRE BLEW OUT. *YH

• 11/07/2003· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

  LTR FM LOUIS HETTINGER(KY) OWNER OF A 1998 MERCURY GRAND MARQUIS 4-DOOR VEHICLE QUESTION IF VEHICLE SHOULD BE RECALLED BECAUSE OF FAST IDLE. *MR THE IAC VALVE WAS REPLACED ON THE VEHICLE BUT DID NOT HELP THE PROBLEM. THE SERVICE DEALER STATED THAT THERE WAS NOTHING ELSE THEY COULD DO TO RESOLVE THE ISSUE. THERE WERE OTHER CONSUMERS WHO EXPERIENCED THE SAME PROBLEM. (THERE WAS A FAST IDLE UPON START UP AND THE VEHICLE WOULD SLOW DOWN AT SHORT NOTICE. WHEN THE PROBLEM OCCURRED, THERE WAS NO WAY TO CONTROL THE VEHICLE) *SCC *JB

• 11/05/2003· EQUIPMENT

  JACK WARNING LABEL DOES NOT MEET FVMSS SAFETY STANDARDS. *AK REFER TO RECALL NO.# 00V200000. *SCC *JB

• 11/05/2001· ELECTRICAL SYSTEM

  WHILE DRIVING AT NIGHT BATTERY LIGHT ON THE INSTRUMENT PANEL WILL ILLUMINATE FOR FIVE TO TEN SECONDS INTERMITTENTLY. DEALERSHIP HAS EXAMINED VEHICLE, BUT COULD NOT REPRODUCE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

• 11/05/1998· ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER

  WHILE DRIVING ABOUT 25 MPH PASSED OVER RUBBLER BARS AND ENGINE CHECK LIGHT CAME ON. UPON PASSING A FARMER'S TRAILER, CROSSED OVER A RAILROAD ONTO ON COMING TRAFFIC, THE VEHICLE SHUT DOWN, CAUSING THE CONSUMER TO COAST OFF THE ROAD.THIS WAS THE FIFTH TIME THAT THE VEHICLE HAS SHUT DOWN, AND THE CONSUMER HAD TO RESET THE SWITCH TO GET THE VEHICLE TO START, AND LOST POWER STEERING. *AK

• 11/01/2004· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS

  WHILE DRIVING VEHICLE STALLED. CONSUMER USED A STARTER BATTERY KIT TO RESTART THE VEHICLE OR CONTACTED AAA TO HAVE THE VEHICLE TOWED. THE AAA REPRESENTATIVE INDICATED THAT THE STALLING MAY BE DUE TO ENGINE MOTOR FAILURE. DEALERSHIP AND SEARS RETAIL STORE PERFORMED A DIAGNOSTIC TEST, BUT NO FAILURE CODE WAS FOUND. ALSO , THE BATTERY AND AIR BAG WARNING LIGHT CAME ON. THIS FAILURE ALMOST CAUSED REAR END COLLISION.*AK OWNER IS AN EX PHILADELPHIA EAGLE FOOTBALL PLAYER NAMED CURTIS BUNCH-BLACK. *TC

• 10/31/2000· EXTERIOR LIGHTING

  HEADLIGHT LENS DETERIORATED AND CAUSED LIGHTS TO PROJECT POORLY WHEN USED. DEALER NOTIFIED AND REFUSED TO ASSIST IN THIS MATTER, ASKING NHTSA TO LOOK INTO THIS MATTER. *AK

• 10/26/2001· ENGINE AND ENGINE COOLING

  WHILE TRAVELING IN TRAFFIC VEHICLE STALLED WITHOUT ANY INIDCATION, AND LOST ABILITY TO STEER AND BRAKE . THIS HAS OCCURRED 6 TIMES IN LAST 3 MONTHS. PLEASE PROVIDE FURTHER INFORMATION.*AK

• 10/24/1998· EQUIPMENT

  YOUR FORM IS A LITTLE DIFFICULT TO COMPLETE FOR A COMPLAINT OF THIS NATURE. THE PROBLEM LIES WITH THE FLOOR MATS. THEY ARE SO LIGHT WEIGHT THAT THEY TEND TO SHIFT WHEN ONE ENTERS OR DEPARTS THE VEHICLE. THEY ALSO SHIFT WHEN THE VEHICLE IS IN MOTION, DUE TO THE MOVEMENT OF THE FOOT BETWEEN THE BRAKES AND THE GAS. EVEN THE RETENTION POST FOR THE DRIVERS FLOOR MAT FAILS TO KEEP IT IN PLACE. IT TENDS TO ROTATE TO THE RIGHT AND MOVE FORWARD TOWARD THE PEDALS. THIS IS A PROBLEM THAT COULD CAUSE AN ACCIDENT IF THE FLOOR MAT WERE TO JAM EITHER THE BRAKE OR GAS PEDAL. THANK YOU FOR YOUR TIME.

• 10/23/2006· STEERING

  DT*: THE CONTACT STATED WHILE ENTERING A DRIVEWAY AT 5 MPH, AN UNIDENTIFIED NOISE WAS HEARD. WHEN ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE REAR WHEELS SPUN. THE CONTACT TURNED OFF THE IGNITION AND EXITED THE VEHICLE TO INSPECT THE PROBLEM. THE FRONT RIGHT WHEEL WAS TURNED TO THE RIGHT AND THE LINKAGE WAS LAYING ON THE DRIVE WAY, AND THE FRONT WHEEL WAS STILL POINTED STRAIGHT AND RESPONDED TO THE STEERING WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/30/2006 -THE FAILURE WAS THE TIE ROD END WHICH FAILED DUE TO LACK OF GREASE. THE GREASE FITTING COULD NOT BE GREASED. *NM

• 10/22/2000· SEATS

  CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE SEAT BROKE. *SLC

• 10/21/2010· SUSPENSION

  VEHICLE BECAME UNDRIVEABLE DUE TO THE FACT THAT THE AIR SUSPENSION COMPLETELY GAVE OUT AND THE SHOCK ABSORBERS WERE NO LONGER WORKING. THE APPROXIMATE STARTING TIME TO THIS PROBLEM, WHEN THE COMPRESSOR WAS ACTING UP, WAS BACK IN SEPTEMBER OF 2010. THE CAR SITS SO LOW TO THE GROUND NOW THAT I WILL HAVE TO GET RID OF IT ALTOGETHER (EITHER HAVE A JUNK YARD BUY IT OR GET RID OF IT AS A PARTS CAR), AS IT'S UNSAFE FOR ME TO DRIVE, LET ALONE HAVE MY DAUGHTER IN. ALSO, I'M A POOR MOTHER, UNEMPLOYED, WHO DEFINITELY CAN'T AFFORD TO PAY THE LARGE COSTS OF GETTING THIS FIXED. IN TALKING TO PEOPLE ABOUT THE PROBLEM, IT'S EITHER THE COMPRESSOR HAS GONE BAD, A WIRING PROBLEM, OR A PROBLEM WITH THE ON/OFF SWITCH IN THE TRUNK. *TR

• 10/20/2006· VEHICLE SPEED CONTROLCrash

  DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC BUT WAS UNABLE TO IDENTIFY THE PROBLEM. THE PROBLEM WAS WITH THE VEHICLE SPEED CONTROLS AS ACCELERATION WAS SLUGGISH AND THE ACCELERATOR PEDAL NEEDED TO BE PUMPED TO INCREASE SPEED. AT OTHER TIMES THE VEHICLE WOULD ACCELERATE UNCONTROLLABLY FOR NO REASON AND THE ACCELERATOR PEDAL WOULD HAVE TO BE PUMPED BEFORE THE SPEED WOULD REDUCE TO NORMAL. WHILE TRAVELING AT 50 MPH, ON A DRY PAVED ROAD IN CLEAR CONDITIONS, THE VEHICLE ACCELERATED OUT OF CONTROL. THE CONTACT VEERED LEFT TO AVOID A HEAD ON COLLISION WITH A VEHICLE DIRECTLY AHEAD AND WAS UNABLE TO SLOW OR STOP. THE VEHICLE ENTERED A FOUR WAY STOP INTERSECTION AND STRUCK THE PASSENGER SIDE OF ANOTHER VEHICLE, THAT WAS PASSING THROUGH THE INTERSECTION FROM LEFT TO RIGHT. THE CONTACT (20 YEARS OLD) WAS INJURED AND THERE WAS ONE FATALITY (AGED 79). A POLICE REPORT WAS TAKEN AND AN INVESTIGATION WAS CONDUCTED. A FENCE AND PALM TREE WERE DAMAGED, AND PHOTOS WERE TAKEN. THE SERVICE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE NAME AND ADDRESS LISTED IS FOR THE ATTORNEY OF THE CONTACT. THE CONTACT WAS JOSE GARCES, OF P.O. BOX 126, DONNA TEXAS.

• 10/17/2002· STEERING

  CONSUMER STATES WHILE DRIVING DOWN A ROAD TIE ROD FELL DOWN AND CONSUMER LOST CONTROL OF VEHICLE, WHEELS WERE LOOSE COULD NOT STEER. TOOK TO DEALER, DEALER STATED TIE ROD WAS WORE AND FELL OFF. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

• 10/15/2001· STEERING

  STEERING WHEEL LOCKED UP WHILE DRIVING AT 3-5 MPH. VEHICLE TOWED TO A DEALER, AND INFORMED CONSUMER THAT STEERING GEAR BOX HAD TO BE REPLACED. REPAIRS MADE UNDER WARRANTY. *AK *JB

• 10/13/2007· STEERING,SUSPENSION

  DURING NORMAL DRIVING, HEARD EXTREMELY ALARMING LOUD CREAKING, SQUEAKING NOISES FROM FRONT END. STEERING BECAME SLOPPY AND ERRATIC. TOOK IT TO R&R AUTOMOTIVE IN LEX. PK. MD AND HAD COMPLETE FRONT END REPLACED, DUE TO WORN OUT BALL JOINTS, IDLER ARMS, PITMAN ARMS, TIE RODS, SWAY BAR ENDS WHICH COULD NOT BE LUBRICATED. REPLACED WITH THOSE EQUIPPED WITH GREASE FITTINGS. $1750.00 *JB

• 10/12/2003· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC

  PROBLEMS WITH UPPER AND LOWER BALL JOINTS AND TIE RODS.*MR THE PARTS WERE REPLACED, SOME OF THEM TWICE. FORD PUT UNGREASED PARTS ON. EVENTUALLY THEY DRIED OUT AGAIN AND STARTED SQUEAKING. IF NOT REPLACED THEY WOULD POSSIBLY BREAK WHICH COULD CAUSE THE DRIVER TO LOSE CONTROL, POSSIBLY CAUSING INJURY OR DEATH. *PH THE FRONT BRAKES WERE RESURFACED. *JB

• 10/11/2001· EXTERIOR LIGHTING

  WAS TRAVELING ABOUT 60MPH ON A PAVED COUNTRY ROAD, WHEN HEADLIGHTS WENT OUT WITHOUT PRIOR WARNING, DEALERSHIP WAS AWARE OF PROBLEM. *AK CONSUMER STATED LIGHTS FLASHED ON AND OFF SEVERAL TIMES, THE LIGHTS WERE THEN TURNED OFF AND TURNED BACK ON AGAING, THEY FLASHED ABOUT 2 MORE TIMES AND THEN REMAINED ON.*SLC

• 10/10/2014· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 1998 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CRUISE CONTROL FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

• 10/01/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE CRUISE CONTROL WOULD NOT ACTIVATE. AS OF OCTOBER 1, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 72,000.

• 10/01/2003· POWER TRAIN

  DEALER REPLACED AUTOMATIC TRANSMISSION AT 49000 MILES AT COST $1,800 TO THE CONSUMER. *AK

• 09/30/2015· EXTERIOR LIGHTING

  WHILE DRIVING THE CAR, THE HEADLIGHTS GOES OUT, THAN ON, AND OUT. THIS IS UNSAFE FOR MY WIFE DRIVING WITH KIDS.

• 09/29/1999· SUSPENSIONCrash

  WHILE DRIVING AT 55 MPH STEERING WHEEL SUDDENLY STARTED MOVING FRM SIDE TO SIDE, CAUSING LOSS OF VEHICLE CONTROL, RESULTING IN CRASH. *AK

• 09/29/1998· FUEL SYSTEM, GASOLINE

  CONSUMER WAS PUTTING GAS INTO VEHICLE WHEN NOTICED FUEL POURING OUT UNDERNEATH VEHICLE. DEALER NOTIFIED AND WILL REPAIR VEHICLE WITHOUT CHARGE. BUT CONSUMER COMPLAINED OF BEING WITHOUT TRANSPORATION UNTIL REPAIRS ARE MADE. *AK

• 09/27/2007· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. AFTER DRIVING 65 MPH, THE CONTACT NOTICED FUEL LEAKING FROM THE VEHICLE. SHE STATED THAT THE INTAKE MANIFOLD CRACKED AND SHE TOOK THE VEHICLE TO THE FORD DEALER. THE DEALER INFORMED HER THAT THERE WAS A RECALL ON HER VEHICLE, BUT THEY WOULD NOT HONOR IT BECAUSE IT WAS ONLY GOOD FOR SEVEN YEARS. SHE TOOK THE VEHICLE TO AN INDEPENDENT DEALER AND PAID $850 FOR THE REPAIR. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 113,000. UPDATED 12/12/2007 *BF THE CONSUMER STATED THE INTAKE MANIFOLD WAS A DEFECT THAT FORD REFUSED TO PAY FOR THE REPAIRS. THE CONSUMER STATED WOULD LIKE TO BE REIMBURSED FOR REPAIRS. UPDATED 12/12/07 *TR

• 09/27/2005· ENGINE AND ENGINE COOLING

  THE INTAKE MANIFOLD ON MY GRAND MARQUIS CRACKED AN CAUSED MY CAR TO RUN HOT AN I HAD TO REPLACE IT. I HAVE 1998 MERQURY GRAND MARQUIS I REPLACED IT ON THE 9-14-05. *JB

• 09/27/2000· FUEL SYSTEM, GASOLINE

  FUEL GAUGE HUNG ON FULL. *AK

• 09/27/1999· VISIBILITY

  THE VEHICLE WAS SITTING FOR 2 DAYS AND A STRESS CRACK DEVELOPED IN THE WINDSHIELD. DEALER REPLACED WINDSHIELD AFTER FINDING OUT THE WRONG WINDSHIELD WAS INSTALLED. *AK

• 09/26/2003· POWER TRAIN

  OWNER CAN NOT TELL WHAT GEAR THE VEHICLE IS IN WHEN DRIVING. CONSUMER NOTIFIED THE DEALERSHIP. *AK