crashtest

1998 / GMC

1998 GMC Suburban

Safety ratings

1998 GMC Suburban 4-DR. 4X4

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 4★Frontal, passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (3)

  • FUEL SYSTEM, GASOLINECampaign 06E043000 · 19/05/2006

    CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

    Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    Fix: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

  • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTORCampaign 98V033000 · 17/02/1998

    VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND MULTI-PURPOSE PASSENGER VEHICLES. ONE OR BOTH FRONT BRAKE ROTOR/HUBS WERE BUILT WITH AN OUT-OF-SPECIFICATION GRAY IRON THAT CAN FAIL DURING THE LIFE OF THE VEHICLE.

    Risk: IF A DRIVER CONTINUES TO DRIVE WITH A CRACKED ROTOR, THE CRACKS COULD CONTINUE AROUND THE WHEEL MOUNTING BOLT CIRCLE AND ULTIMATELY RESULT IN A WHEEL SEPARATION.

    Fix: DEALERS WILL INSPECT THE ROTORS FOR A CORE DATE OF "287" AND, IF FOUND, REPLACE THE ROTOR.

  • VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIORCampaign 03V093000 · 07/03/2003

    CERTAIN SPORT UTILITY VEHICLES, MINI VANS, AND PICKUP TRUCKS MAY DEVELOP A SHORT CIRCUIT IN THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH.

    Risk: IF THIS WERE TO HAPPEN, IT COULD RESULT IN AN INOPERATIVE SWITCH, HEAT DAMAGE TO THE DRIVER'S DOOR, AND/OR IGNITION OF COMPONENTS IN THE DRIVER'S DOOR AND A SUBSEQUENT VEHICLE FIRE WITHOUT PRIOR WARNING.

    Fix: DEALERS WILL INSTALL A FUSED JUMPER HARNESS TO THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH. OWNER NOTIFICATION BEGAN ON APRIL 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

Owner complaints

116
Complaints
14
Crashes reported
3
Fires reported
10
Injuries
1
Deaths

Most-reported areas

  • SERVICE BRAKES34
  • HYDRAULIC31
  • VISIBILITY18
  • POWER TRAIN17
  • ELECTRICAL SYSTEM16
  • TIRES12
  • STEERING11
  • ENGINE AND ENGINE COOLING8
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/28/2000· SERVICE BRAKES, HYDRAULIC

    A 4-WHEEL DRIVE, ABS BRAKING ENGAGES UNEXPECTEDLY AND WON'T RETURN TO NORMAL, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. DEALER COULD DETERMINE CAUSE. *AK ABS EMGAGES INTERMITTENTLY AND THE VEHICLE JERKS WHEN BRAKE IS APPLIED. ABS ALSO DOES NOT DISENGAGE WHEN STOPPING ON DRY PAVEMENT. *YH

  • 12/14/1998· STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,SEAT BELTS

    STEERING GEAR BOX BROKEN INTERNALLY. WEAK POWER STEERING PUMP. LEAK IN BRAKING SYSTEM AT AXLE SEAL. BRAKE PADS WORN OUT PREMATURELY. VEHICLE PULLS TO LEFT WHEN BRAKES APPLIED. LEFT, REAR SEAT BELT WOULD NOT EXTEND AFTER RETRACTING. SHORT CIRCUIT IN WIRING HARNESS UNDER HOOD - HARNESS LENGTH TOO SHORT CAUSED INABILITY TO START VEHICLE.

  • 12/12/2000· ELECTRICAL SYSTEM

    COULDN'T START VEHICLE. ATTEMPTED TO REPLACE OEM DELCO BATTERY WITH NEW BATTERY AND FOUND ACID HAD LEAKED FROM POSITIVE SIDE TERMINAL, TOTALLY CORRODING BATTERY BOLT, TERMINAL AND CABLES. ACID HAD LEAKED ONTO HIGH PRESSURE A/C LINE, ELECTRICAL WIRING AND BRAKE LINES, CORRODING THEM. SIGNIFICANT CORROSION ON BODY METAL. REPAIR ESTIMATES RUN IN EXCESS OF $500. NEGOTIATING WITH GMC FOR REPAIRS UNDER A PRODUCTS LIABILITY CLAIM.*AK

  • 12/08/2003· VISIBILITY

    WHILE DRIVING IN A RAINSTORM WINDSHIELD WIPERS FAILED.*AK

  • 12/06/2005· SERVICE BRAKES, HYDRAULIC

    DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 05V379000 CONCERNING THE ANTI LOCK BRAKES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN AND THE MODEL YEAR. THE CONTACT REPAIRED THE VEHICLE AT HER OWN EXPENSE.*AK

  • 12/04/2002· POWER TRAIN,SEAT BELTS,STRUCTURE,LATCHES/LOCKS/LINKAGES

    WATER LEAKED INSIDE THE VEHICLE, ALSO THERE WAS A MOLD PROBLEM, THE DEALER TRIED TO REMEDY PROBLEM BY SPRAYING A CHEMICAL INSIDE THE VEHICLE, HOWEVER THE ODOR WAS STILL THERE, THE REAR TRANSFER CASE AND DOOR LOCK WAS REPLACED, AND THE FRONT SHOULDER BELT WAS READJUSTED. TS *JB

  • 12/01/1999· ELECTRICAL SYSTEM

    DUE TO BATTERY DESIGN FLAW ACID LEAKS THROUGH A SCREW HOLE AND CAUSES CORROSION. THIS MAY RESULT IN A NO-START CONDITION OR STALLING. PLEASE PROVIDE FURTHER INFORMATION. *AK

  • 11/30/2000· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

    DURING SUMMER OF 1999, I NOTICED BATTERY ACID RESIDUE BELOW BATTERY ON LINES AND WIRES. CLEANED OFF WITH OIL. BRAKES WERE MUSHY. IN OCTOBER, 2000 BRAKES SLOWED VEHICLE BUT REQUIRED ADDITIONAL PRESSURE TO STOP. NOTICED ADDITIONAL BATTERY ACID BUILD UP ON LINES AND WIRING. BRAKES FAILED NOV. 22, 2000. ADDED BRAKE FLUID. VEHICLE WOULD NOT START ON NOV. 28, 2000. POSITIVE BATTERY POST SEPARATED FROM BATTERY. SPENT TWO HOURS REMOVING BROKEN-OFF BATTERY FROM BATTERY BOLT,CABLES AND INSTALLING BATTERY. POURED BAKING SODA WATER ON AFFECTED AREA OF LINES AND WIRES. *AK

  • 11/26/1999· POWER TRAIN

    NO SUMMARY

  • 11/21/2000· TIRES

    WHILE TRAVELING 75MPH TREAD CAME OFF LEFT FRONT TIRE. HAD NO WARNING OR VIBRATION OF VEHICLE. WEATHER WAS 95%. RIM DUG INTO CONCRETE. DID NOT LOSE CONTROL OF VEHICLE. FINALLY,PULLED OVER & STOPPED. CHECKED & CHANGED TIRE WITH THE SPARE. TIRE HAD DISINTERGRATED. TIRE SIZE IS 245/75R16. *AK

  • 11/12/2005· FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM

    WIRING TO THE ELECTRIC FUEL PUMP CAN OVER HEAT (AND POSSIBLY CAUSE A FIRE) WHEN THE FUEL PUMP FAILS. THIS WOULD OCCUR WHEN THE FUEL PUMP IS IN A FAILED (LOCKED) CONDITION WHILE POWER IS APPLIED TO THE PUMP. THE ELECTRICAL CURRENT DRAW IS HIGHER THAN THE RATING OF THE WIRING. *JB

  • 11/05/1999· SERVICE BRAKES, HYDRAULIC

    THE DEFECTIVE KELSEY HAYES ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. ALSO AT A STOP AND WNEN PROCEEDED, ABS BRAKES GRABBED. DEALER COULD NOT DETERMINE THE CAUSE.. PLEASE PROVIDE FURTHER INFORMATION. *AK

  • 11/04/2002· SERVICE BRAKES, AIRCrash

    THE ABS BRAKES ON MY 1998 GMC SUBURBAN COME WHEN I COME TO A STOP. (ALL OF THE TIME) I ALSO KNOW OF 4 OTHER 98 GM TRUCKS THAT THIS HAPPEN TO. PLUS ALL OF THE DEALERS I HAVE CONTACTED ARE WELL AWARE OF THIS PROBLEM THAT COSTS ABOUT $700 TO FIX. I FEEL THIS IS A SAFTEY ISSUE AS WELL AS A DEFECT. I KNOW OF ONE SMALL ACCIDENT DUE TO THIS PROBLEM BECAUSE YOUR STOPPING DISTANCE IS NOW INCREASED. DT

  • 11/03/2003· ENGINE AND ENGINE COOLING,VISIBILITY

    WHILE DRIVING AT VARIOUS SPEEDS VEHICLE STALLED WITHOUT WARNING. DEALER HAD NOT BEEN ABLE TO DUPLICATE THE PROBLEM. ALSO, WINDSHIELD WIPERS WORKED INTERMITTENTLY. *AK

  • 10/31/2001· POWER TRAIN

    TRANSMISSION FAILED DUE TO A CHANGE IN THE MANUFACTURING PROCESS ADMITTED BY GMC. THEY ARE AWARE THAT ON 1997-1999 MODELS OF THE SUBURBAN ( AND POSSIBLY OTHER GMC MODELS?) THE 4L60E TRANSMISSION WILL SUFFER A FATIGUE FAILURE OF THE SUN GEAR REACTION SHELL, CAUSING THE LOSS OF REVERSE, 2ND AND 4TH GEARS.*AK

  • 10/30/2001· ELECTRICAL SYSTEM

    1998, GMC, SUBURBAN, REPLACEMENT BATTERY LEAKS ONTO RIGHT FRONT WHEEL BRAKE HOSE, CORRODING THE FITTING. DEALER HAS BEEN NOTIFIED. *AK CONSUMER STATED THIS IS THE SECOND BATTERY THAT HAS FAILED.*SLC

  • 10/26/2007· SERVICE BRAKES, HYDRAULICCrash

    I HAVE A 1998 GMC SUBURBAN JUST PURCHASED AND I EXPERIENCED THE SAME PROBLEM DESCRIBED IN RECALL #05V379000. RESULT WAS MY WIFE SLAMMED INTO THE BACK OF ANOTHER CAR IN OUR DRIVEWAY. DAMAGE WAS MINIMAL BUT I SURE DON'T WANT HER DRIVING THIS VEHICLE UNTIL IT IS FIXED! I CALLED GM AND THEY SAID THIS YEAR (1998) IS NOT EFFECTED! YEAH, RIGHT! *TR

  • 10/20/2000· TIRES

    CONSUMER NOTICED CRACKS ON ALL FOUR TIRES INSIDE AND OUTSIDE. TIRES WERE NOT PART OF RECALL. *AK

  • 10/16/2000· SERVICE BRAKES, HYDRAULIC

    CONTINUED PROBLEMS WITH THE REAR BRAKE ASSEMBLY WHICH CULMINATES WITH A COMPLETE SET OF REAR DRUMS TO BE REPLACED AT 3 TO 4000 MILE INTERVALS. DEALER HAS BEEN VERY HELPFUL TROUBLE-SHOOTING THIS PROBLEM AND BELIEVES THAT THE AXLE FLANGE THAT RECEIVES THE DRUM IS TO SMALL, ALLOWING THE DRUM TO FLOAT WHEN BRAKE PRESSURE IS APPLIED. THIS CAUSES SEVERE VIBRATIONS FROM THE REAR BRAKE ASSEMBLY WHICH IS SIMILIAR TO A PULSING SENSATION ONLY MORE SEVERE. UPON INSTRUCTIONS FROM GM, THE DEALER ORDERED NEW AXLES AND DRUMS BUT IT WAS DISCOVERED THAT THE REPLACEMENT DRUMS FIT ON THE NEW AXLE FLANGE THE SAME, HAVING APPROXIMATELY 1/4 INCH OF SPACE BETWEEN THE DRUM AND THE FLANGE. ON 09/13/00 A GM ENGINEER INSPECTED THE VEHICLE AT THE DEALER, AND DETERMINED THAT THE REAR DRUMS NEED TO BE REPLACED, A NEW AND IMPROVED BRAKE SHOE ASSEMBLY INSTALLED ALONG WITH A FRONT TO REAR PROPORTIONING VALVE IS TO BE INSTALLED. AT THIS TIME I AM JUST WAITING FOR THESE COMPONANTS TO BE INSTALLED AND AM AT THE MERCY OF GM. I APPRECIATE THE DEALERS FORTITUDE IN RESOLVING THIS PROBLEM AND HAVE NOT PURSUED ANY LEMON LAW ACTIONS UNTIL THIS POINT. A SAFETY CONCERN FOR ME IS HOW THIS PULSING OF THE REAR BRAKE SYSTEM INTERACTS WITH THE VEHICLE'S HANDLING DURING OPERATION ON WET ROADS. WITH BRISK AND FIRM APPLICATIONS OF THE BRAKES, THE REAR WHEELS WILL MOMENTARILY LOCK UP CAUSING AN UNSETTLING OF THE VEHICLE. I HAVE LOST CONTROL OF THE VEHICLE ONCE BECAUSE OF THIS BUT FORTUNATELY DID NOT HIT ANYTHING. MY WIFE AND I ARE NOW EXTREMELY CAREFUL WHEN OPERATING DURING WET CONDITIONS BUT FEEL THAT WE ARE AT GM'S MERCY. PLEASE CALL ME IF YOU HAVE ANY FURTHER QUESTIONS. THOMAS DOWLING

  • 10/12/2000· TIRES

    PE-00-020; ORIGINAL EQUIPMENT ON A 1998, GMC SUBURBAN, TIRE SIZE LT24575R16. TIRES HAVE 40 THOUSAND MILES ON THEM. WHEN DRIVING ON A TWO WAY HIGHWAY AT 60 MPH RIGHT REAR TIRE OUTER RUBBER SEPARATED FROM TIRE, TIRE STAYED INFLATED, RUBBER WRAPPED AROUND HEATER HOSE, CAUSING FLUID TO LEAK, RESULTING IN VEHICLE OVERHEATING. CONSUMER HAS REPLACED ALL FOUR TIRES WITH ANOTHER BRAND. *AK

  • 10/11/2000· SERVICE BRAKES, HYDRAULIC

    NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

  • 10/02/2000· TIRESCrash

    THE TIRES THAT FAILED THE FIRST TIME HAD BEEN REPLACED WITH THE SAME FIRESTONE STEELTEX AT TIRES. THESE NEW TIRES ARE A YEAR OLD AND ALREADY ARE FALLING APART AND ALL CRACKED. I WANT FIRESTONE TO RECALL THESE TIRES BEFORE I GET INTO ANOTHER ACCIDENT. *AK (TIRESIZE: 16)( DOT NUMBER: TIRE SIZE: 16 )

  • 10/01/2003· ENGINE AND ENGINE COOLING,POWER TRAIN

    CHECK ENGINE LIGHT ILLUMINATED AFTER AN HOUR OF DRIVING.*MR. THE CONSUMER STATED WHEN SHE CAME TO A STOP AND THEN PROCEEDED TO DRIVE AGAIN, THE VEHICLE JERKED EXTREMELY HARD. *JB *NLM

  • 10/01/2001· POWER TRAIN

    THE TRANSMISSION FAILED AND WAS REBUILT, THE CONSUMER WAS ASKING REIMBURSMENT BECAUSE THE PROBLEM WAS CREATED BY CHANGE IN MANUFACTURING PROCESS. *YH CONSUMER WAS INFORMED THAT OTHER VEHICLES LIKE THESE HAVE HAD PROBLEMS WITH LOSING REVERSE, 2ND AND 4TH GEARS, THIS BEING CAUSED BY A CHANGE IN THE MANUFACTURING PROCESS FOR THE SUN GEAR REACTION SHELL, DURING PRODUCTION THE RADIUS OF THE AREA ATTACHING THE SPLINES ON THE SHELL TO THE SHELL HOUSING WAS REDUCED, LEADING TO A FATIGUE FAILURE OF THE SHELL. *SLC

  • 09/28/2004· SERVICE BRAKES, HYDRAULIC

    WHILE APPLYING THE BRAKE PEDAL THE BRAKES FAILED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER INSPECTED THE VEHICLE AND NOTICED THAT THE ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. THIS INFORMATION WAS PROVIDED HELEN'S BOY FRIEND ERICK WUNK.*AK FRONT PASSENGER BRAKE ROTOR SEPARATED FROM LUG BOLT HUB. DRIVERS SIDE ROTTER ALSO READY TO SEPARATE. GMC RECALLED THIS PART BUT NOT FOR THE SERIAL NUMBER OF THE CONSUMERS VEHICLE. CONSUMER REPLACED PARTS AT HIS OWN EXPENSE. CONSUMER STATES THAT IF THIS INCIDENT HAPPENED WHILE DRIVING AT A HIGH RATE OF SPEED HE WOULD HAVE LOSS CONTROL OF THE VEHICLE. *TC

  • 09/28/1999· SERVICE BRAKES, HYDRAULIC

    CONSUMER TRIED TO APPLY BRAKES AND FOUND SHE HAD NONE. NO ACCIDENT/NO INJURIES. *AK

  • 09/27/2000· ELECTRICAL SYSTEMFire

    A FIRE STARTED IN THE ELECTRICAL MIRROR SWITCH ASSEMBLY ON DRIVER SIDE OF THE VEHICLE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

  • 09/25/2000· STRUCTURE

    THE LOCKING MECHANISM LOCKS, MAKING IT IMPOSSIBLE TO CLOSE THE DOOR. *AK

  • 09/24/2002· TIRES

    THREE OUT OF FOUR TIRES EXPERIENCED TREAD SEPARATION WHILE DRIVING, AND CAUSED DAMAGE TO THE LEFT REAR QUARTER PANEL, CONSUMER SUBMITTED THE TIRES TO FIRESTONE, HOWEVER THE REQUEST FOR ASSISTANCE WAS DENIED, FIRESTONE STATED THE TIRES WERE BEING OPERATED WITH INSUFFICIENT AIR PRESSURE.*JB

  • 09/14/2001· VISIBILITYFire

    WHILE DRIVING 60 MPH SMELLED SMOKE. THEN, SAW FIRE COMING FROM DRIVER'S DOOR PANEL. STOPPED AND PUT OUT FIRE, CONSUMER STATED IT APPEARED FIRE STARTED AT MIRROR ADJUSTER ON DOOR PANEL. NO ELECTRICAL COMPONENT WAS USED PRIOR TO FIRE*AK.

  • 09/12/2003· UNKNOWN OR OTHER

    ROLLBACK OF ODOMETER EQUIPMENT IN 1998 GMC SUBURBAN.*MR *TS

  • 09/11/2003· POWER TRAIN

    THE TRANSMISSION ON MY 1998 GMC SURBURBAN FAILED. I WAS TOLD BY THE DEALER AND ANOTHER TRANSMISSION SPECIALIST THAT THIS PARTICULAR PROBLEM HAS BEEN COMMON TO THE 1997-98 GMC AND CHEVROLET SURBURBANS, TAHOES AND COMPARABLE VEHICLES. IT IS NOT FAIR TO CONSUMERS FOR AN AUTO MAKER TO KNOW ABOUT SEVERE PROBLEMS LIKE THIS WITH VEHICLES AND NOT ISSUE A RECALL OR CORRECT THE PROBLEM. OF THE 86 COMPLAINTS LISTED ON YOUR WEBSITE FOR THIS MODEL, 7 INVOLVED AND OTHERS INVOLVED THE DRIVETRAIN WHICH CAN BE AN ASSOCIATED PROBLEM.

  • 09/10/2001· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,VISIBILITY

    LOST CONTROL WHEN BRAKING, HISTORY SHOWS EITHER PULLS LEFT OR RIGHT WHEN BRAKING AND/OR PULSATING. ALIGN SPEC, TO NO AVAIL. HEADLIGHT INOPERATIVE, RIGHT LOWER BEAM LAMP OPEN, REPLACED RIGHT LOW BEAM LAMP. DRIVER WINDOW BINDS WHEN LOWERING, WINDOW LOOSE IN TRACKS, R&R DRIVERS DOOR PANEL, BEND TO ADJUST FT. RUN CHANNEL SECURE WINDOW AND KEEP ALINGED. CHECK FLUID LEAK UNDER FRONT CAMSHAFT SEAL, REPLACED FRONT CRANK SHAFT SEAL, CRANK SENSOR

  • 09/08/2000· SERVICE BRAKES, HYDRAULIC

    BOTH FRONT DISC PADS WERE REPLACED THE LEFT FRONT TOTALLY DISINTEGRATED AND THE RIGHT FRONT PAD HAD ONLY A MINIMAL THICKNESS LEFT. BOTH FRONT DISCS HAD SOME SCORING AND BOTH WERE TURNED TO SMOOTH THEM OUT. VEHICLE IS A 1/2 TON GMC SUBURBAN AND HAS NEVER BEEN USED TO TOW. DEALER REPLACED THE DISCS AND TURNED ROTOR AT NO COST STATING THAT IT WASN'T A WARRENTY PROBLEM BUT THAT HE WANTED TO MAINTAIN GOOD WILL BETWEEN ME AND THE DEALERSHIP.

  • 09/08/1999· TIRES

    WHEN MAKING ANY KIND OF TURN BETWEEN 90 DEGREES OR SMALLER THE FRONT WHEELS LOCK UP. DEALER STATED THAT THIS WAS NORMAL CONDITION WHEN DRIVING IN 4- WHEEL DRIVE. OWNER WAS DRIVING IN 2- WHEEL DRIVE AT THE TIME. THE SUBURBAN IS BEING REPAIRED BY DEALERSHIP. STEERING REPAIRED, BUT VEHICLE STILL VIBRATES WHILE DRIVING ON HIGHWAY, DEALER SAYS THAT IT IS BECAUSE TIRES NEED TO BE REPLACED. OWNER BELIEVES TIRES SHOULD LAST LONGER THAN 21,000 MILES. *ML

  • 09/07/2001· POWER TRAINCrash

    SHORTLY AFTER SIGNING A LEASE TO PURCHASE THE VEHICLE, THE TRANSMISSION LOCKED UP IN REVERSE WHILE I WAS USING IT COMMERCIALLY. THE TRUCK HAD SEVERAL YEARS, OR 25000 MILES, LEFT ON WARRANTY SO I CALLED GMC CUSTOMER SERVICE FOR REPAIR.THE VEHICLE WAS REPAIRED AT AN AUTHORIZED GMC DEALERS'SHOP, PERFORMANCE CHEVROLET,SACRAMENTO,CA. ONE WEEK LATER THE TRANSMISSION LOCKED UP AGAIN, ONLY THIS TIME I COULDN'T AFFORD TO LOSE THE WORK (SELF-EMPLOYED) AS I DID THE FIRST LOCK UP. SO, I GATHERED MY WITS ABOUT ME AND OPENED THE TOWER/SHIFTER ROD TOP OF THE TRANNY. I FOUND THE BOTTOM OF THE SHIFTER ROD OUT OF ITS DIVIT IN WHICH IT SHIFTS GEARS, AND ALSO SAW THAT THE REVERSE GEAR WAS THROWN INTO REVERSE. I THEN USED A SCREWDRIVER TO PRY THAT GEAR BACK INTO A NUETRAL POSITION. I BUTTONED EVERYTHING BACK INTO PLACE AND RESUMED WORK. THIS BECAME A REGULAR PART OF MY JOBS; THAT IS, "FIXING" THE MANUFACTURER'S PROBLEMED PRODUCT. ABOUT 6 TO 8 MONTHS OF THIS MADDNESS WENT BY, WHEN ONE OF MY CLIENTS COMPLAINED THAT I SEEMED TO BE FIXING THE TRUCK MORE THAN WORKING IT TO FULFIL MY THE CONTRACT WITH HIM. AT THAT, I DECIDED ENOUGH WAS ENOUGH, AND VOWED THAT NEXT TIME THE LOCK UP OCCURED, I WOULD NOT FIX IT. I DIDN'T HAVE LONG TO WAIT BEFORE GIVEN THE CHANCE TO KEEP THAT PROMISE,AND THIS TIME I SENT THE TRUCK TO GMC'S OTHER REPAIR SHOP IN THE SACRAMENTO AREA, FB HART, HOPING FOR A REAL CURE. ABOUT 2 WEEKS LATER I RECEIVED A CALL SAYING MY TRUCK WAS REPAIRED. IT DIDN'T LAST,BUT FEELING SIMPLY BEATEN BY THE BIG BOYS, I RESOLVED TO BEING A NOBODY AND KEPT FIXING IT MYSELF. HOWEVER, THIS TIME THE LOCK UP CAUSED REAR END DAMAGE, AMOUNTING TO $3501.44 AND RENTALS TOTALLING TO $9,000! I'M NEAR RUINED. GMC'S GAYLA CHASE SAYS THEY'RE ONLY RESPONSIBLE FOR THE TRANSMISSION. MY LOST INCOME ALONE, AMOUNTS TO APPOX $22,000. HOW IS IT A CUSTOMER CAN SUFFER LIKE THIS ON ACCOUNT OF A DEFECTIVE PRODUCT? DOES BIG BUSINESS HAVE SO MUCH CLOUT THAT OUR COUNTRY'S GOVERNMENT. *AK

  • 09/02/2005· SERVICE BRAKES, HYDRAULIC

    ABS LOCKED AT LOW SPEEDS. *AK

  • 09/02/2005· SERVICE BRAKES, HYDRAULIC

    DT: THE CONSUMER STATED THAT THE ABS LOCKED UP AT LOW SPEEDS. THE CONSUMER STATED THAT THIS HAPPENS EVERY TIME SHE SLOWED DOWN. THE PROBLEM WOULD OCCUR AT 10 MPH AND SLOWER WHEN PULLING INTO PARKING SPOTS. THERE WAS A RECALL ON THIS FOR OTHER GMC VEHICLES. RECALL CAMPAIGN #05V379000; ANTI-LOCK. THE MANUFACTURER HAD BEEN CONTACTED. THE DEALER WAS CALLED BUT THEY HAVE NO INFORMATION ON THE RECALL YET. *JB (11/17/05) THE CONSUMER STATED THAT SHE ALMOST WENT THROUGH THE STORE WINDOW AS A RESULT OF THIS PROBLEM. *SC

  • 09/01/1998· SERVICE BRAKES, HYDRAULIC

    NEWLY PURCHASED VEHICLE IS EXPERIENCING THE SAME MAJOR BRAKING PROBLEMS AS THE OLDER MODEL THAT WAS SOLD BACK TO GMC BECAUSE THE PROBLEM COULD NOT BE REPAIRED.

  • 08/28/2002· TIRES

    WHILE DRIVING RIGHT REAR TIRE EXPERIENCED TREAD SEPARATION AND BLEWOUT. CONTACTED TECHNICAL ADVISOR, THEY STATED THAT THESE TIRES ONLY HOLD 35LBS OF PRESSURE. THIS VEHICLE NEEDS TIRES THAT CAN HOLD 60LBS OF PRESSURE. WEIGHT OF VEHICLE IS CAUSING TIRES TO OVERHEAT DUE TO UNDER INFLATION. SIZE 2457516, ORGINAL TIRE. PLEASE INCLUDE DOT #.*AKTHE TIRE MODEL IS ALL-TERRAIN. DOT# AP70 HK11028. THE SERVICE DEPARTMENT AT THE DEALER, ATTRIBUTED THE TIRE FAILURE ALSO TO ROAD HAZARDS. THE VEHICLE AS PRESENTED IN VINASSIST IS A GENERAL MOTORS CONVENTIONAL CAB GMT400. *JG

  • 08/26/2003· VISIBILITY

    WINDSHIELD WIPERS COME ON AND OFF INTERMITTENTLY WHILE TRAVELING IN INCLEMENT WEATHER. CAUSE OF FAILURE IS UNDETERMINED AT THIS TIME. *AK

  • 08/24/2000· TIRES

    PE00020; ORIGINAL EQUIPMENT ON A GMC, SUBURBAN 1998, VN1183A447, SP842KA14L, VN1183A447, VN1183A447 SIZE- L226575R16. CONSUMER NOTICED A CRACK GOING ALL THE WAY AROUND THE WHOLE TIRE. WHILE ON VACATION TOOK VEHICLE TO A DEALER, AND DEALER TOLD CONSUMER NOT TO DRIVE VEHICLE.*AK FIRESTONE WILDERNESS AT L226/75/R16 *MW

  • 08/23/1999· SERVICE BRAKES, HYDRAULIC

    WHEN APPLYING THE BRAKES PEDAL SEEMS VERY SOFT, AND VEHICLE TAKES LONGER TO STOP. THIS HAPPENS EVERYTIME THE BRAKES ARE APPLIED. OWNER ALSO REPLACED THE FRONT BRAKES, AT 19,000 MILES, AND PROBLEM STILL EXISTS.

  • 08/12/1999· SERVICE BRAKES, HYDRAULIC

    THE FRONT BRAKE PADS WEAR OUT PREMATURELY. THE PADS HAVE BEEN REPLACED AT OWNER'S EXPENSE. PLEASE PROVIDE ANY FURHTER DETAILS. *AK

  • 08/11/1999· SERVICE BRAKES, AIRCrash

    SEVERAL TIMES WHEN I OR MY HUSBAND HAVE HIT THE BRAKES, THEY LOCK AND INSTEAD OF STOPPING THE CAR, IT CONTINUES TO SLIDE. I REPORTED THIS TO THE TECHNICIAN AT SILVEIRA PONTIAC AFTER THE FIRST ACCIDENT IN 1998. HE TOLD ME THAT WAS THE NATURE OF ABS BRAKES, I HAD A VAN BEFORE MY SUBURBAN THJAT HAD ABS BRAKES AND I /WE NEVER EXPERIENCED THIS PROBLEM. IN FEB. 1999 WE HAD THE BRAKES REDONE AT MARIN-PONTIAC-BUICK-GMC AND WE WERE HOPING THE PROBLEM WAS CORRECTED: HOWEVER IT WAS NOT AND IT RESULTED IN MY HAVING A SECOND ACCIDENT.( DOT NUMBER: UNKNOWN TIRE SIZE: 2457512R16 )

  • 08/07/2003· VISIBILITY

    WINDSHIELD WIPERS WORK INTERMITTENTLY. WHEN THEY DO NOT WORK, THE WIPERS AND THE WINDSHIELD FLUID MOTOR DON'T WORK AT ALL. THERE IS A RECALL FOR THIS EXACT SAME PROBLEM FOR SUBURBAN 1994-1997. NORMALLY THEY WILL WORK WHEN YOU FIRST START THE CAR, BUT THEN GO OUT AFTER ABOUT 10 MINUTES, AND FAIL TO WORK THE REST OF THE DAY. *PH

  • 08/07/2002· SEAT BELTSCrash

    VEHICLE COLLIDED WITH A LARGE AMOUNT OF DIRT AND FLIPPED OVER 3.5 TIMES. THE DRIVER'S SEAT BELT HAD COME LOOSE AND THE CONSUMER WAS THROWN FROM VEHICLE. *AK THE CONSUMER'S SON WAS DRIVING DOWN A GRAVEL ROAD TOO FAST AND LOST CONTROL. (NO LOOSE GARVEL-HAD JUST COME OFF OF A BLACK TOP ROAD 4 MILE BEFORE THE ACCIDENT) THE CONSUMER'S SON HAD SWIRVED BACK TO THE LEFT AND WENT OFF OF THE SIDE OF THE ROAD, HITTING A BAR DITCH HEAD ON AND THEN HAD FLOWN 51 FEET AND ROLLED 3.5 TIMES, IN THE PASSENGER'S DIRECTION, BEFORE RESTING FACE DOWN. HE WAS WEARING A SEAT BELT THAT HAD COME UNLATCHED AND HE WAS THROWN ON THE FIRST ROLL, THE PASSENGER STAYED IN THE PICKUP WHILE THE VEHICLE CONTINUED TO ROLL. (THEY WERE BOTH HOSPITALIZED) *SCC

  • 08/07/2002· AIR BAGSCrash

    VEHICLE COLLIDED WITH A MOUND OF DIRT AND FLIPPED OVER 3.5 TIMES. AIRBAGS DID NOT DEPLOY.*AK

  • 08/04/1999· VISIBILITY

    WINSHIELD WIPERS DO NOT WORK.CONTACED DEALER AND MANUFACTURER. *AK

  • 08/01/2011· UNKNOWN OR OTHER

    WHILE SITTING.. STANDING STILL.. PARKED.. THE SPARE TIRE IN THE REAR OF THE SUBURBAN EXPLODED.. I DISCOVERED THIS SEVERAL DAYS LATER.. THE EXPLOSION CAUSED APPROXIMATELY $650 IN DAMAGE.. NOT INCLUDING THE COST OF THE TIRE ITSELF.. I CONTACTED B.F. GOODRICH AND WAS ASSIGNED A CLAIM NUMBER .. A CASE NUMBER.. 2983357.. I SUBMITTED INFORMATIONTTO B.F. GOODRICH WITH NO REPLY AT THIS TIME..