crashtest

1998 / Ford

1998 Ford Crown Victoria

Safety ratings

1998 Ford Crown Victoria 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 4★Side, rear passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

Crash test #1NHTSA test 2764

Full test report (PDF) ↗

Recalls (10)

  • EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZERCampaign 00V200000 · 18/07/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

    Risk: IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

    Fix: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

  • SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTCampaign 98V322000 · 16/12/1998

    VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.

    Risk: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

    Fix: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

  • FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 02I003000 · 15/10/2002

    IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

    Risk: SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

    Fix: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.

  • FUEL SYSTEM, GASOLINECampaign 06E056000 · 13/06/2006

    CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

    Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    Fix: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

  • SEAT BELTS:FRONT:ANCHORAGECampaign 00V157002 · 12/06/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

    Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

    Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

  • SEAT BELTS:FRONT:ANCHORAGECampaign 00V157001 · 12/06/2000

    VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

    Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

    Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

  • FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLYCampaign 03V472000 · 06/11/2003

    ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

    Risk: IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

    Fix: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

  • STEERINGCampaign 15E082000 · 06/10/2015

    Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

    Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

    Fix: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

  • VEHICLE SPEED CONTROL:CRUISE CONTROLCampaign 08V051000 · 04/02/2008

    FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.

    Risk: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.

    Fix: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

  • VEHICLE SPEED CONTROLCampaign 07V336000 · 03/08/2007

    ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

    Risk: THIS COULD RESULT IN AN UNDERHOOD FIRE.

    Fix: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Owner complaints

134
Complaints
4
Crashes reported
12
Fires reported
12
Injuries
0
Deaths

Most-reported areas

  • ENGINE AND ENGINE COOLING30
  • SUSPENSION18
  • FUEL SYSTEM17
  • GASOLINE15
  • EXTERIOR LIGHTING13
  • ELECTRICAL SYSTEM10
  • POWER TRAIN9
  • STRUCTURE8
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/28/2000· ENGINE AND ENGINE COOLING

    THE ELECTRICAL PLUG TO THE ALTERNATOR FAN MOTOR MELTS CAUSING VEHICLE TO OVERHEAT. *MJS

  • 12/27/1998· FUEL SYSTEM, GASOLINE

    WHILE ON A TRIP TO ARIZONA I RENTED A CAR FROM HERTZ. I WAS DRIVING FROM SEDONA TO PHOENIX ON I17 WHEN THE ENGINE LOST POWER AND STOPPED SUDDENLY. AT THE TIME I WAS PASSING IN THE LEFT LANE ON A GRADE OF ABOUT 15 DEGREES AT 70MPH. THE ENGINE STOPPED BECAUSE THE FUEL SHUT OFF SWITCH IN THE TRUNK CUT OFF FUEL TO THE ENGINE. I HAD TO PULL OVER TO THE SHOULDER OF THE ROAD, OPEN THE TRUNK AND PRESS A RED BUTTON TO PROCEED. APPARENTLY THIS IS A COMMON ENOUGH PROBLEM WITH FORD AUTOMOBILES THAT HERTZ PRINTED A PHAMPLET DESCRIBING THE PROBLEM AND RESOLUTION. THIS IS A DANGEROUS CONDITION. THE UNEXPECTED SHUT-DOWN OF AN ENGINE COULD CAUSE AN ACCIDENT.

  • 12/26/2003· EXTERIOR LIGHTING

    MY CROWN VIC HAS 43759 MILES ON IT. WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THE LIGHTS TURNED OFF (APPROXIMATELY 1.5 SECONDS)-FLASHED ON-FLASHED OFF. I TOOK THE BRIGHT LIGHTS OFF & IT QUIT TURNING OFF. I KEPT THE BRIGHTS OFF THE REST OF THAT TRIP BUT COULD STILL SMELL AN PLASTIC BURNING SMELL IN THE CAR WHEN THE LIGHTS WERE ON. I TOOK MY CAR TO THE FORD DEALER ABOUT 12-4-2003 AND THEY TOLD ME IT WAS A LIGHT CONTROL MODULE--THEN THEY TOLD ME IT WAS BACK-ORDERED NATIONALLY AND WOULD BE 2 WEEKS BEFORE IT CAME IN. I CALLED 12-26-2003 & IT IS STILL ON BACK ORDER.*AK

  • 12/24/2000· FUEL SYSTEM, GASOLINE

    A FUEL OR BRAKE LINE DROPS OUT OF A CLIP UNDER GAS TANK. THIS IS NOT AN ISOLATED SITUATION. I'VE SEEN THIS LINE DRAGGING ABOUT 4" ABOVE THE HIGHWAY ON OTHER CROWN VICTORIA'S AND MERCURY GRAND MARQUIS THAT I PASS ON MY WAY TO AND FROM WORK. IT COULD RUPTURE IF THE UNDERCARRIAGE MAKES CONTACT WITH THE PAVEMENT, SUCH AS ELEVATED DRIVEWAYS, PARKING LOT ENTRANCES, OR POT HOLES. IT COULD ALSO BE TORN BY ROAD DEBRIS. MY NEIGHBOR PUT MY LINE BACK IN THE CLIP FOR ME. HE THOUGHT IT WAS PROBABLY A FUEL LINE, BUT HE WAS NOT SURE. IF IT IS A FUEL LINE AND IT RUPTURES WHEN THE UNDERCARRIAGE MAKES CONTACT WITH THE PAVEMENT, A SPARK COULD IT IGNITE THE GASOLINE CAUSING A LIFE THREATENING SITUATION. IF IT IS A BRAKE LINE, IT COULD BE POTENTIALLY LIFE THREATENING IF IT BECOMES RUPTURED OR TORN. WHATEVER TYPE OF LINE IT IS, THE PROBLEM COULD EASILY BE RECTIFIED BY REPLACING THE CLIP WITH ONE THAT WOULD NOT PERMIT THE LINE TO BECOME DISLODGED DURING NORMAL DRIVING. MY CAR HAS NEVER BEEN OFF THE ROAD. ALL MY DRIVING HAS BEEN HIGHWAY OR CITY DRIVING AND SOMEHOW THE LINE BECAME DISLODGED. *AK

  • 12/22/2004· ENGINE AND ENGINE COOLING

    THE VEHICLE'S INTAKE MANIFOLD CRACKED. *NM THE VEHICLE RAN ROUGH. THE VEHICLE RECEIVED A TUNE UP AND IT STILL RAN ROUGH AND LEAKED FUMES. THE MANIFOLD WAS MADE OF PLASTIC. A METAL MANIFOLD INSTALLED. *TC

  • 12/22/2004· ENGINE AND ENGINE COOLINGFire

    '98 FORD EXPEDITION - CAR FIRE - CAR DESTROYED. DROVE 1.8 MILES FROM MY HOME AND WENT INTO A STORE. 5 MINUTES LATER I COME OUT TO THE CAR ON FIRE. IT LOOKED LIKE SOMEONE HAD BUILT A CAMPFIRE ON THE ENGINE HOOD RIGHT IN FRONT OF THE DRIVERS SIDE. INSURANCE DID INVESTIGATION BUT COULD NOT PROVE ANYTHING - NOT ENOUGH LEFT TO FIGURE IT OUT. *JB

  • 12/10/2002· FUEL SYSTEM, OTHER

    CONSUMER STATES THAT THE FUEL ASSEMBLY MAKE A RATTLING NOISE THE NOISE START AT A LOWER SOUND THEN GRADUALLY GETS LOUDER, AND NOTICE WHEN OPENING THE GAS CAP A LOT PRESSURE IS BEHIND IT. TS

  • 12/10/1998· ENGINE AND ENGINE COOLING

    WHILE DRIVING AT 55 MPH THE CONSUMER WENT OVER A RUMBLE STRIP ON THE INTERSTATE HIGHWAY AND WITHOUT ANY PRIOR WARNING THE ENGINE SHUT DOWN. THE FUEL PUMP SHUT-OFF SWITCH WAS ACTIVATED BY RUMBLE STRIP ON ROAD. *AK *ML

  • 12/06/2007· EXTERIOR LIGHTING

    WE BOUGHT OUR 1998 CROWN VICTORIA USED IN 2001. AT THE TIME OF THE SALE I WAS ASKED IF THERE WAS ANY PROBLEM WITH THE CAR, AND AT THAT TIME I SHOWED THEM THAT THE HEADLIGHTS HAD A HEAVY FILM THAT CAUSED VERY LITTLE LIGHT TO COME THROUGH. I ASKED THEM ABOUT REPLACING THE HEADLIGHTS AND THE DEALER WENT INTO THE OFFICE AND CAME BACK WITH "NO"...BUT THEY WOULD CLEAN THE OUTSIDE OF THE GLASS FOR ME. I DON'T KNOW WHAT PRODUCT THEY USED BUT IT LOOKED OKAY FOR RIGHT THEN. IT DIDN'T LAST AND I BROUGHT THE CAR BACK IN AND THEY STILL REFUSED TO FIX THE PROBLEM. I FEEL THAT THE LENS ON THE HEADLIGHTS HAVE A LEAK IN THE SEALS, SO THE CALCIUM BUILDS UP, OVER A SHORT PERIOD OF TIME,ON THE INSIDE OF THE HEADLIGHT GLASS. IT CAUSES US TO TRAVEL AT NIGHT WITH VERY DIM LOOKING HEADLIGHTS. SINCE WE'VE HAD THIS PROBLEM, I HAVE BEEN NOTICING THE DIFFERENT VEHICLES THAT HAD THE SAME THING WITH THEIR HEADLIGHTS....AND GUESS WHAT----THEY WERE ALL FORD CARS ; AND I DON'T PARTICULARLY KNOW THE 100'S OF DIFFERENT CARS AND MODELS THAT TRAVEL THE ROADS THESE DAYS...SO I HAVE TO ACTUALLY READ "FORD" ON THE CAR IN ORDER TO KNOW IT IS ONE. AS TIME WENT ON AND I TRAVELED UP AND DOWN THE STATE OF CA. I WAS AMAZED AT EACH CAR I SAW WITH HEAVY COATED HEADLIGHTS WAS A FORD...I THINK FORD DEFINITELY HAS A PROBLEM BUT THE DIFFERENT DEALERSHIPS ARE IGNORING THE PROBLEM AND MAKING THE BUYERS LIVE WITH THE PROBLEM INSTEAD OF SOLVING IT. *TR

  • 11/29/1998· SUSPENSION

    SUSPENSION MAKES SQUEAKING NOISE WHEN TURINING THE STEERING TO THE RIGHT OR LEFT SIDE. YH

  • 11/27/1998· FUEL SYSTEM, GASOLINE

    TWO RUBBER HOSES EXTEND OUT OF EACH SIDE OF THE FUEL TANK, WITH THE WORDS "GAS/FUEL" PRINTED ON THEM. DRIVING VEHICLE OVER A ROCK COULD POSSIBLELY RUPTURE THE HOSE ALLOWING FUEL TO LEAK RESULTING IN A FIRE.

  • 11/19/2002· ENGINE AND ENGINE COOLING

    THE CHECK ENGINE LIGHT HAD COME ON 4 TIMES. THE CONSUMER STATED THAT HE HAD A GAS CAP REPLACED AND IT WAS NOT THE PROBLEM BECAUSE THE CHECK ENGINE LIGHT HAD COME ON 3 TIMES AFTER-THIS WAS THE FIRST INCIDENT. THE SOLENOID WAS TAKEN OFF AND HAD ENLONGATED, SLICED, PARABOLIC CUT/VERY SMALL INFRACTION-REPLACED SOLENOID ASSEMBLY-CANISTER VENT AND THE HOSE ASSEMBLY. THE CONSUMER REQUESTS THE FOLLOWING: A REFUND OF THE COST OF THE GAS CAP, WRITTEN EXPLANATION OF THE PEBBLES IN THE SMOG DEVICE, AND A SHIELD ON THE VEHICLE TO PREVENT FUTURE PROBLEMS AT THE DEALERS COST. *SCC

  • 11/12/2004· EXTERIOR LIGHTING

    EXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY, BOTH RIGHT & LEFT. ALWAYS DRIVE WITH BRIGHT ON. NO ONE CAN TELL. WILL HAVE TO INSTALL ADDITIONAL LIGHTS BECAUSE OF SUCH POOR VISION OF THE ROAD. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE CAR NEW. *JB

  • 11/09/2006· FUEL SYSTEM, GASOLINE

    DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THERE WAS A CLICKING SOUND COMING FROM THE REAR END OF THE VEHICLE COUPLED WITH A SMELL GAS THEN THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE WAS TOWED TO DEALER WHO DETERMINED THE ENGINE COMPUTER NEEDED TO BE REPLACED. THERE WAS AN ACTION # PE02071 CONCERNING THE FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY THAT THE CONTACT BELIEVES RELATES TO THE PROBLEMS WITH THE VEHICLE.*AK

  • 11/09/2004· ENGINE AND ENGINE COOLING

    THE INTAKE MANIFOLD CRACKED. THE CONSUMER WAS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. *AK THE SPARK PLUGS AND WIRES WERE REPLACED. THE VEHICLE CONTINUED TO RUN ROUGH. AS THE VEHICLE WAS WARMED, THE DEALER NOTICED THAT THE INTAKE MANIFOLD WAS LEAKING GASOLINE/OXYGEN FUMES. *SC

  • 11/08/2002· TIRES

    JULY 2002 GOING NORTH ON I65 IN THE EDGE OF LOUISVILLE KY DRIVING APX 55 MPH THE RIGHT REAR INSIDE DUEL TIRE BLEW OUT WITH THE OUTER RUBBER AND STEEL COMING OFF THE CASING OF THE TIRE. THIS WAS THE FIRST OF TWO BLOWOUTS. THE SECOND HAPPENED OCT 2002 IN FLORIDA ON I 75 NEAR OCALA. THE FIRST TIRE WAS REPLACED BY A FIRESTONE DEALER IN COLUMBUS INDIANA AT NO COST> THE SECOND WAS REPLACED BY A FIRESTONE DEALER IN OCALA, FL. AT A 60% COSTING ME 50.24. I HAVE CONTACTED FIRESTONE AND THEY OFFERED TO GIVE ME 50% OF THE COST OF THE TIRES ON ANOTHER TIRE THEY SAID I NEED TO UPGRADE TO THE CORRECT TIRE THAT SHOULD OF BEEN PUT ON THE M/H BY FORD FIRESTONE WANTS ME TO PUT 4 TIRES THAT ARE THEIR BETTER DESIGN FOR MH USAGE. THEY WILL GIVE ME ONLY 50% ON 4 TIRES SAYING I ONLY NEED TO REPLACE THE REAR TIRES. I HAVE HAD TWO TIRES SEPERATE IN THE LAST 3,000 MILES OR SO. I DO NOT THINK THESE TIRES ARE SAFE AND I DON'T THINK IT WOULD BE SAFE TO MIX THE TWO DIFFERENT TIRES. I AM STUCK WITH 7 FIRESTONE TIRES THAT HAVE THE HISTORY OF FAILING . I HAVE REPLACED ALL THE TIRES (6 )ON THE GROUND WITH MICHELIN TIRES AT A COST OF $1,200.00. IS THERE ANY RELIEF I CAN GET FOR THE REPLACEMENT OF THESE TIRES? DT

  • 11/05/1998· AIR BAGSCrash

    CONSUMER EXPERIENCED PROBLEMS WITH DRIVER'S AND PASSENGER'S AIR BAGS. DURING A FRONT END COLLISION, THE PASSENGER'S AND DRIVER'S AIRBAGS FAILED TO DEPLOY. THE MANUFACTURER HAS BEEN CONTACTED. *AK

  • 11/03/2016· ENGINE AND ENGINE COOLING

    TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE OVERHEATED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/05/17*LJ THE CONSUMER STATED CAR OVERHEATING DUE TO INTAKE MANIFOLD, HAD TO REPLACE INTAKE MANIFOLD. VIN FAILURE UPDATED 7/3/18*JB *TR

  • 11/02/2016· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

    TAKATA RECALL MY 98 FORD CROWN VIC HEAD LIGHTS TURN ON AND OFF WHEN I DRIVE. IT MAINLY TURN ON AND OFF IS WHEN I HAVE MY HIGH BEAMS WHEN IN MOTION. I DONT KNOW WAT CAUSES IT IT RECENTLY STARTED HAPPINGING

  • 11/02/2005· ELECTRICAL SYSTEMFire

    I WAS DRIVING FROM THE STORE ON 10/27/05 ,WHEN I STOP TO A RED LIGHT AND I SAW SMOKE COME FROM THE SIDE AND FRONT OF THE CAR. THE LIGHT TURNED GREEN AND I PROCEEDED TO GO HOME ,WHEN I GOT HOME I RAN UP THE STAIRS TO WHERE I LIVE AND EXPLAIN TO MY BOYFRIEND SMOKE IS COMING FROM THE CAR HE WENT DOWN STAIRS TO CHECK AND THERE WAS A FIRE UNDER MY HOOD MY BOYFRIEND PUT THE FIRE OUT AND THEN WE TALKED ABOUT THE FIRE AND WE ALSO DROVE TO THE FORD DEALERSHIP WHICH WE GOT NO ANSWERS. NOW ON 10/28/05 WE HAD A WRECKER TO TOW THE CAR TO A FORD DEALERSHIP SO THEY WOULD SEE THE DAMAGE THEY LOOKED ON THE COMPUTER AND WE WERE INFORMED THERE'S NO RECALL ON THE FORD WINDSTAR GL, BUT THEY WOULD FIX IT BUT NOT UNDER WARRANTY, I ASK THE MANAGER WHAT DID HE SUGGEST HE SAID, CALL MY INSURANCE AND SEE WHAT THEY SAY. BUT INSTEAD OF DOING THAT I TOWED THE CAR TO A ELECTRITION AND HIS DESCRIPTION WAS THE PIGTALE WAS BURNT AND ALSO THE BRAKE PRESSURE SWITCH WAS BURNT UP AND NEEDED TO BE REPLACED I DON'T KNOW MUCH ABOUT CARS, BUT I KNOW THERE SHOULD NOT HAVE BEEN A FIRE.*JB

  • 11/01/1999· WHEELS

    THIS POLICE DEPARTMENT PURCHASED SEVEN 1998 FORD CROWN VICTORIAS. THE HUB CAPS ON THIS YEAR MODEL ARE CONSTANTLY COMING OFF THE VEHICLE AT VARIOUS LOW SPEEDS. SO FAR THIS DEPARTMENT HAS REPLACED 10 HUB CAPS FROM IT'S FLEET OF 1998 CARS. WE ARE NOT THE ONLY PD THAT HAS EXPERIENCED THIS PROBLEM. NUMEROUS AGENCIES ACROSS THE COUNTRY HAVE HAD THE SAME PROBLEM. THESES HUB CAPS HAVE DISLODGED THEMSELF FROM THE RIM DURING LOW SPEEDS. WE HAVE ONE INCIDENT WERE THE CAP STRUCK A PARKED MOTOR VEHICLE.HA

  • 10/19/1998· TIRES

    GOODYEAR 16" SNOW TIRES CAUSING SEVERE HANDLING PROBLEMS.

  • 10/17/2013· SUSPENSION

    TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE CHECK AIR SUSPENSION WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE AIR SHOCKS WERE CONTINUOUSLY MAKING THE VEHICLE JERK VIOLENTLY AND THE LAST TIME THE FAILURE OCCURRED, THE REAR OF THE VEHICLE DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR SUSPENSION WAS DEFECTIVE AND AS A RESULT, AN AIR SHOCK KIT NEEDED TO BE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THEY DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98V322000 (SUSPENSION). THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 65,000.

  • 10/05/2000· FUEL SYSTEM, GASOLINE

    THE FUEL FILLER TUBE HAS A FLAP IN IT WHERE THE TUBE CONNECTS TO THE TANK TO PREVENT SPILLAGE IN THE EVENT OF A COLLISION OR UPSET. THE FLAP HAS STUCK IN A PARTIALLY OPEN POSITION CAUSING THE FUEL NOT TO FLOW FREELY INTO THE TANK. IN THIS OPEN POSITION, THE FLAP DOES NOT DO IT JOB OF KEEPING FUEL IN TANK. THEREFORE IN THE EVENT OF AN OVERTURNED VEHICLE THE FUEL WOULD LEAK OUT CREATING A FIRE HAZARD

  • 10/05/2000· FUEL SYSTEM, GASOLINE

    THE FUEL FILLER TUBE HAS A FLAP IN IT WHERE THE FOLLER TUBE CONNECTS TO THE FUEL TANK. THE FLAP IS THERE TO PREVENT SPILLAGE IN THE EVENT OF COLLISION OR UPSET. THE FLAP HAS STUCK IN A PARTIALLY OPEN POSITION PREVENTING FREE FLOWING OF FUEL. IN ADDITION, IN THE EVENT OF AN UPSET, THE FUEL WOULD FLOW OUT OF THE TANK CREATING A FIRE HAZARD. INASMUCH AS SAFETY IS INVOLVED, I BELIEVE FORD MOTOR COMPANY SHOULD ISSUE A RECALL.*AK

  • 09/30/2000· TIRES

    RIGHT REAR TIRE BLEWOUT CAUSING VEHICLE TO RUN OFF THE RIGHT SIDE OF THE ROAD AND VEHICLE ROLLED OVER SEVERAL TIMES, BOTH DRIVER AND OCCUPANT SUSTAINED INCAPACITATING INJURIES (MISSISSIPPI UNIFORM ACCIDENT REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, WILDERNESS AT M/S, W2HL1PY088, RIGHT REAR). NLM

  • 09/26/2000· ENGINE AND ENGINE COOLING

    ENGINE NEEDS REPLACED. *SLC

  • 09/26/2000· SUSPENSION

    THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

  • 09/26/2000· SUSPENSION

    THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

  • 09/26/2000· SUSPENSION

    THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

  • 09/26/2000· SUSPENSION

    THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

  • 09/26/2000· STRUCTURE

    CRACKS FOUND IN THE FRONT END AREA OF THE FRAME AND WERE SPOT WELDED. *SLC

  • 09/26/2000· SUSPENSION

    THE FRAMES ON BOTH SIDES OF THE REAR TRAILING ARM ASSEMBLIES EXPERIENCED CRACKING. *SLC

  • 09/22/2009· ENGINE AND ENGINE COOLING

    I OWN A 1998 FORD CROWN VICTORIA WITH A V-8 (4.6 ) THAT HAS A PLASTIC INTAKE MANIFOLD WHICH IS CRACKED AND LEAKING COOLANT . IT IS UNREPAIRABLE AND MUST BE REPLACED . THIS PLASTIC SHOULD HAVE NEVER BEEN USED AND INTAKE MANIFOLDS ARE NOT SUPPOSED TO FAIL LIKE THIS AND THEY SHOULD ALL BE RECALLED . *TR

  • 09/22/1999· SERVICE BRAKES, HYDRAULIC

    THE CAR SUDDENLY VEERED LEFT UPON SUDDEN BRAKING ALMOST CAUSING LOSS OF CONTROL. CAR HAS ANTI-LOCK BRAKES THAT DID NOT ACTIVATE. TIRES ARE IN GOOD SHAPE AND PROPERLY INFLATED.

  • 09/16/1998· POWER TRAIN

    VEHICLE WAS PARKED ON A 35 DEGREE GRADE WITH THE GEAR SHIFT IN "PARK", KEY IN THE OFF POSITION AND THE PARKING BRAKE WAS ENGAGED. DRIVER HEARD TWO LOUD "POPS", TURNED AND WATCH AS THE VEHICLE ROLL DOWN THE GRADE AND STRUCK A TREE CAUSING EXTENSIVE DAMAGE. DRIVER RECALLS HEARING A CLICKING NOISE AS THE VEHICLE WAS ROLLING.

  • 09/11/2007· VEHICLE SPEED CONTROLFire

    1998 FORD EXPEDITION CAUGHT FIRE AS A RESULT OF A FAULTY CRUISE CONTROL SWITCH (ACCORDING TO INSURANCE FIRE INVESTIGATOR) - FORD CLAIMED THEY SENT 3 RECALL NOTICES, BUT I NEVER RECEIVED ANY UNTIL 3 DAYS AFTER THE FIRE - I SUFFERED PERSONAL PROPERTY AND OTHER DAMAGES AND FORD HAS REFUSED LIABILITY. *TR

  • 09/11/2000· TIRES

    A NEW VEHICLE BEGAN VIBRATING, ESPECIALLY IN COLDER WEATHER. THE CUSTOMER SUSPECTED THAT THE FIRESTONE OFFINITY TIRES TO BE THE CAUSE OF THE VIBRATION PROBLEM. IT WAS LATER CONFIRMED BY THE NEWS OF DEFECTIVE FIRESTONE SUV TIRES AND THE RECALLS MADE. HOWEVER, THE CUSTOMER DISCOVERED THAT THESE TIRES WERE NOT INCLUDED IN THE RECALL. THE CUSTOMER FEELS ALL FIRESTONE TIRES SHOULD BE INVESTIGATED. TIRE SIZE P225/60R16 AND DOT # W2X01P6258. *YH

  • 09/09/2002· SUSPENSION

    DEALER REFUSES TO INCLUDE THIS VEHICLE IN THE RECALL, NTHSA#98V322000. *AK

  • 09/09/1999· EXTERIOR LIGHTING

    ALL EXTERIOR LIGHTS WENT OFF AND THEN FLASHED BACK ON WHILE DRIVING, UNABLE TO DETERMINE REASON FOR INTERMITTENT FAILURE. MJS

  • 08/30/2007· ELECTRICAL SYSTEMFire

    MY 1998 FORD CROWN VICTORIA CAUGHT ON FIRE IN MY DRIVEWAY AFTER SITTING FOR 12 HOURS. THE FIRE DEPT SAID IT STARTED IN THE ELECTRICAL WIRING UNDER THE HOOD. THE CAR IS NOW COMPLETELY DESTROYED. THERE IS A RECALL FOR THE 98 CROWN VICTORIA FOR THIS EXACT PROBLEM, BUT I AM BEING TOLD THAT MY VIN DOES NOT HAVE A RECALL ON IT. FORD MOTOR COMPANY WILL NOT TAKE ANY RESPONSIBILITY FOR THIS. I KNOW THAT THEY ARE ADDING TO THE RECALL EVERYDAY. AM I SUPPOSED TO WAIT UNTIL MY CAR HAS BEEN ADDED, IF IT EVER GETS ADDED?

  • 08/30/2002· FUEL SYSTEM, GASOLINE

    WHEN DRIVING ONLY AT LOW SPEED INTAKE MANIFOLD WILL OVERHEAT WITH NO WARNING, AND CONSUMER IS FORCED TO PULL OVER. DEALER NOTIFIED. *AK

  • 08/29/2019· SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)Fire

    HAD MY CAR SINCE 2014 I WORKED HARD TO BUY IT. IT DROVE PRETTY DECIDE UNTILL ELECTRIC PROBLEMS STARTED TO OCCUR. THEN MY PASSANGER SIDE WHEEL FOLDED IN WHILE OPERATING WITH MY KIDS LIFE OR DEATH SITUATION IM JUST A HARD WORKING FATHER TRYING TO PROVIDE A SAFE TRANSPORTATION FOR MY FAMILY

  • 08/25/1999· VISIBILITY

    WHEN DRIVING THERE IS A BIG BLIND SPOT, AND THE CONSUMER IS UNABLE TO SEE ANY OBJECT OR PEOPLE WITHINN THE VIEW. *AK

  • 08/23/2004· EXTERIOR LIGHTING

    FRONT HEADLIGHTS - SINCE PURCHASING THE FORD HAD HEADLIGHTS REPLACED TWICE, POOR VISIBILITY, ALWAYS HAVE THE "BRIGHTS ONE" AND THE VIEW OF THE ROAD IS DANGEROUS. THE LEN'S FOG-UP THEREFORE DEFUSING THE CANDLEPOWER. BRIGHTER BULBS CANT' BE USED BECAUSE THE HEAT WOULD DAMAGE THE LENS AND WIREING. IT'S BEEN AN ON GOING PROBLEM SINCE I BOUGHT THE FORD CROWN VICTORIA, 1998. *AK

  • 08/20/1998· FUEL SYSTEM, GASOLINE

    THE FUEL LINE IS EXPOSED UNDER THE REAR OF THE VEHICLE AND SOMETIMES DRAGS THE GROUND.

  • 08/14/1998· UNKNOWN OR OTHER

    UNSPECIFIED.

  • 08/10/2000· SUSPENSION

    POLICE PACKAGE VEHICLE. WHILE DRIVING TRAILING ARM WHICH WAS SECURED BY A BRACKET AND LINK TO AXLE/TO FRAME, DETACHED WHICH CAUSED REAR AXLE TO DROP.IT MAY HAVE CAUSE A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

  • 08/07/1998· STEERING

    STEERING TOO SENSITIVE, UPON CHANGING LANES, VEHICLE LOSS CONTROL/ACCIDENT/INJURY. QCAW

  • 07/29/1998· FUEL SYSTEM, GASOLINE

    VEHICLE WITH THE POLICE INTERCEPTOR PACKAGE ARE DEFECTIVE. WHEN VEHICLE RUNS OVER ROUGH SURFACE, THE AUTOMATIC FUEL SHUTOFF IS ACTIVATED AND THE ENGINE SHUTS DOWN.