1998 Dodge RAM

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2005· STRUCTURE,ELECTRICAL SYSTEM

  I HAVE A 1998 DODGE RAM 1500. THE DASH CRACKED IN SEVERAL PLACES A COUPLE OF YEARS AGO ALONG WITH THE BEZEL. ALSO HAVE A PROBLEM WITH HORN, IT IS VERY HARD TO ACTIVATE WHEN PUSHED. THESE ITEMS ARE A CONCERN BEING NEAR OR PART OF THE AIR BAG DEPLOYMENT IF IN A CRASH. I BELIEVE THE DASH AND BEZEL ARE CHEAPLY MADE AND DODGE NEEDS TO REPLACE THESE AT WHAT EVER COST TO PREVENT POSSIBLE INJURY IF PERSONS ARE IN A CRASH WHILE OPERATING OR RIDING IN THEIR VEHICLES. *NM

• 12/29/2011· VISIBILITY,STRUCTURE

  TL* THE CONTACT OWNS A 1998 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD FRACTURED INTO PIECES. THE CONTACT ALSO STATED THAT BOTH SIDE VIEW MIRRORS FRACTURED DOWN THE MIDDLE WHEN THE DEFROST SYSTEM WAS ACTIVATED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 160,000.

• 12/29/1999· AIR BAGSCrash

  THE AIR BAGS DID NOT DEPLOY DURING ACCIDENT. YH

• 12/28/2001· SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,TIRES

  CONSUMERS VEHICLE RAN INTO A TRAILER ON HIS PROPERTY AND ABS WAS DEFECTIVE, ALSO BRAKE DRUMS WERE RUSTED, DEALERSHIP WAS AWARE OF PROBLEM. *AK CONSUMER STATED THAT HEADACHE BAR AND FUEL TANK, TIRES, FUEL FILTER, STEERING STABILIZER, FRONT SHOCKS, REAR SHOCKS, AIR FILTER, REAR AXLE SEAL AND FLUID, REAR TRANSFER CASE SEAL AND U-JOINTS IN REAR DRIVE SHAFT FAILED AND REPLACED.*YD

• 12/28/2000· STEERING,FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER

  FUEL SENDING UNIT WENT OUT. THIS INDICATED THAT TANK WAS EMPTY. TOOK VEHICLE TO DEALER . DLR PUT IN A FUEL PUMP,.BUT PUMP WAS DEFECTIVE, AND DEALER SENT PART BACK. CONSUMER HAS BEEN OUT OF A CAR 2 WEEKS. *AK FUEL SENSOR FAILED AND LATER ON THE FUEL PUMP FAILED TOO. *YH

• 12/28/1998· SUSPENSION,SERVICE BRAKES, AIR,POWER TRAIN

  MY 1998 DODGE RAM EQUIPPED WITH AN AUTOMATIC TRANSMISSION SHIFTS INTO NEUTRAL WHEN HITTING HARD BUMPS IN THE ROAD. CHRYSLER DISTRICT MANAGER SAYS ALL DODGE RAMS DO THIS AND I OUGHT TO DRIVE A LITTLE SLOWER. THE ABS BRAKES HAVE ALSO FAIRLED ON A STEEP DECLINE. THE NOISE FROM THE FRONT END WAS HORRENDOUS AND THE WHEELS CONTINUED TO ROLL WITH NO EFFORT TO STOP. ALSO THE FRONT END OF THIS TRUCK CANNOT BE ALIGNED. DODGE HAS ATTEMPTED TO CORRECT THE PROBLEM BY INSTALLING AFTERMARKET BALL JOINTS, HOWEVER PROBLEM STILL EXISTS AND I HAVE GONE THRU 3 SETS OF TIRES. IF ALL RAM TRUCKS SHIFT INTO NEUTRAL THEN ALL SHOULD BE OFF THE ROAD AS MINE IS. I HAVE RECEIVED SEVERAL CALLS FROM OTHER OWNERS HAVING THE SAME PROBLEM.

• 12/27/2007· LATCHES/LOCKS/LINKAGES

  1998 DODGE RAM HOOD FLEW OPEN WHILE DRIVING. CONSUMER STATES THAT HE WAS DRIVING 65 MPH. HE ALSO STATES THAT THE GRILL, HOOD HINGES, AND INSULATION ARE DESTROYED. HE STATED THERE IS A RECALL FOR THIS PROBLEM. *KB

• 12/26/2013· STRUCTURE

  TL* THE CONTACT OWNS A 1998 DODGE RAM 1500. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL GARAGE, THE FRONT END OF THE FRAME FRACTURED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.

• 12/26/2000· POWER TRAIN

  REAR DIFFERENTIAL BEGAN GROWLING AT 39K MILES. DEALER REPORTED IT NEEDED OVERHAUL ($1100 COST). COMPLAINED TO MANUFACTURER AND THEY AGREED TO PAY FOR THE REPAIR. SEEMS TO BE A COMMON PROBLEM WITH 9.25 IN. DODGE REAR ENDS. RUMOR IS DEFECTIVE PINION BEARINGS OR UNDERSTRENGTH EQUIPMENT COMPARED TO ENGINE SIZE. *AK

• 12/24/2014· SEAT BELTS

  SEAT BELT CONTROL MODULE WILL NOT RELEASE RETRACTED BELTS TO ALLOW DRIVER OR PASSENGER TO WEAR SEAT BELTS. THIS MAKES THE VEHICLE UNSAFE AND ILLEGAL TO PROPERLY OPERATE. MODULE IS NO LONGER MANUFACTURED OR CARRIED BY ANY NATIONAL PARTS WAREHOUSE. DODGE ADVISED FOR ME TO CALL A DEDICATED SUPPLIER OF PARTS FOR OLDER VEHICLES AND WAS TOLD THESE WERE NOT AVAILABLE ANYWHERE ON A DATABASE ANY LONGER. THERE ARE SEVERAL BLOGS WITH OWNERS STATING SAME ISSUES WITH THEIR TRUCKS AND DODGE HAS NOT RECALLED THIS SAFETY ITEM OR ACCOMMODATED ANYONE WITH THESE PROBLEMS AS OF DATE. *TR

• 12/24/1998· ENGINE AND ENGINE COOLING

  PRESSURE SENSORS IN TURBOR BOOST FAILED. *TT

• 12/23/2008· POWER TRAIN

  1998 DODGE RAM 1500 TRUCK TRANSMISSION FAILURE TWICE IN THREE YEARS. HAVE SEEN NUMEROUS COMPLAINTS OVER VARIOUS INTERNET SITES WITH SAME PROBLEMS. FIRST TRANSMISSION FAILED, THEN ALL THE SENSORS FAILED ON TRANSMISSION, AND NOW TORQUE CONVERTER. *TR

• 12/23/2004· ENGINE AND ENGINE COOLING

  TIMING BELT SNAPPED OFF FOUR TIMES FROM 1999 -2002, REPLACED 3 TIMES AT DESERT DODGE IN LAS VEGAS ONCE WITH ALL PULLEYS REPLACED AND ONE TIME AT SPITZER DODGE IN MAYFIELD HTS, OHIO 2 WEEKS AFTER THE WARRANTY EXPIRED. NEITHER DODGE WOULD PAY FOR THE REPAIRS.*AK

• 12/22/2009· POWER TRAIN

  I DRIVE A 98 DODGE RAM. THE TRANSMISSION SLIPS OUT OF OVERDRIVE ON IT'S OWN. I WILL BE REPLACING THIS TRANSMISSION AT A COST OF $2000.00. IT DOES IT AT SPEEDS OF 70 MPH AND COULD BE DANGEROUS IF TOWING A TRAILER. DODGE TRUCKS ARE KNOWN FOR FAULTY TRANSMISSIONS. *TR

• 12/21/2005· STRUCTURE

  HIT A CURB GOING AROUND A CORNER AT ABOUT 15 MPH WITH THE REAR TIRE OF TRUCK. THIS CAUSED THE DASH TO CRACK FROM WINDSHIELD ALL THE WAY TO THE AIRBAG ENCLOSURE. I WAS TOLD THIS COULD CAUSE AN AIRBAG FAILURE IF THE PASSENGER AIRBAG DEPLOYED. *NM

• 12/21/1999· SERVICE BRAKES, HYDRAULIC

  BRAKE PADS WORE PREMATURELY AT 18000 MILES.THOMPSON DODGE WHO IS DOING THE WORK SAID DODGE WILL PAY FOR PARTS BUT NOT LABOR WHICH WILL BE 100.00 LABOR.THEY ALSO INFORMED ME THE NEW PADS ARE OF A BETTER DESIGN AND SHOULD LAST BETWEEN 40000 AND 50000 MILES UNDER NORMAL CONDITIONS.75%OF THE 18000 MILES ON MY TRUCK ARE HIGHWAY MILES SO I FEEL THAT THE PADS SHOULD NOT HAVE WORN OUT SO SOON.I THAT DODGE SHOULD REIMBERSE ME THE 100.00 THAT I PAID OUT OF MY POCKET FOR LABOR.DODGE'S DECISION ON THIS MATTER WILL DICTATE IF MY NEXT VEHICLE PURCHASE WILL BE A DODGE PRODUCT. *AK

• 12/20/2001· TIRES

  THIS IS A "LOAD RANGE E" GOODYEAR TIRE PROBLEM. AT 30081, 30805, 35213, AND 38060 MILES ONE EACH OF THE ORIGINAL EQUIPMENT TIRES FAILED DUE TO SIDEWALL SEPARATION AND WAS REPLACED AT VARYING CHARGES BY GOODYEAR. NOW, AT ABOUT 50,000 MILES, ONE OF THE REPLACEMENT TIRES HAS FAILED FOR THE SAME REASON. GOODYEAR IS GIVING ME A "RUN AROUND" AS HAS BEEN THE CASE IN ALL PREVIOUS OCCURANCES, VARIOUSLY CLAIMING THAT THE TIRE IS "NO LONGER AVAAILABLE" "ON BACKORDER" "NO LONGER MANUFACTURED" "NOT ADJUSTABLE" ETC. IT HAS NOW BEEN TWO WEEKS SINCE THE LAST FAILURE WAS SHOWN TO GOODYEAR, AND THEY CLAIM NOT TO BE ABLE TO LOCATE A REPLACEMENT. I HAVE COMPLETE DOCUMENTATION OF EACH OF THESE SITUATIONS, DEALER NAMES AND LOCATIONS, AND AM READY TO ASSIST YOU IN WHATEVER WAY IS APPROPRIATE.*AK (DOT NUMBER: UNKNOWN TIRESIZE: LT24575R16)

• 12/20/1999· POWER TRAIN

  NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

• 12/20/1999· EXTERIOR LIGHTING

  WHILE DRIVING HEADLIGHTS WENT OUT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER DETAILS. *AK

• 12/19/2009· VEHICLE SPEED CONTROL

  WHILE DRIVING MY 1998 DODGE RAM 1500 2WD 5.2 AUTO., THE THROTTLE STUCK OPEN AT HALF THROTTLE AND I HAVE NO FLOOR MATS TO GET CAUGHT IN THE PEDALS,I TIRED PULLING THE PEDAL UP WITH MY FOOT, I HAD TO SWITCH THE TRUCK OFF WHILE ON THE INTERSTATE, COASTED TO THE SHOULDER AND IT WAS STILL STUCK, RESTARTED AND IT WAS FINE AND DROVE OFF AND PRESSED IT DOWN HALF WAY AGAIN AND NO IT STICKS EVERYTIME AT HALF THROTTLE OR MORE--THE RETURN SPRING IS WORKING FINE I HAVE BEEN A MECHANIC ALL MY LIFE AND HAVE NEVER HAD THIS HAPPEN,WHEN EVERYTHING FEELS FINE--CABLE,THE THROTTLE LINKAGE-MY WIFE IS NOW SCARED TO DRIVE THE TRUCK BECAUSE OF THIS--PLEASE IF YOU CAN HELP ME IN ANYWAY PLEASE SEND INFO. FOR THE REPAIR---ALMOST RAN INTO ANOTHER CAR TRYING TO GET THE TRUCK TO SLOW DOWN BEFORE I SWITCH OFF THE KEY. *TR

• 12/19/2000· STRUCTURE

  RECALL 98 V 209 000/HIGH ENGINE IDLE SPEED: VEHICLE TAKEN TO DEALER, ZANGARN DODGE; ALBUQUERQUE, NM; PHONE # 505/262-5480 FOR RECALL REPAIRS. BUT, VEHICLE IS STILL EXPERIENCING SAME PROBLEM. DEALER NOTIFIED, AND REFUSED TO REINSPECT VEHICLE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

• 12/19/2000· SEAT BELTS

  BOTH FRONT SEAT BELTS WILL NOT OPERATE, BELTS ARE STUCK IN RETRACTORS, LEAVING BOTH OCCUPANTS WITHOUT ANY RESTRAINTS IF VEHICLE BECAME INVOLVED IN A CRASH. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOTHING WOULD BE DONE. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

• 12/18/2000· STRUCTURE

  CONSUMER'S VEHICLE NOT INCLUDED IN RECALL 98V-208 CONCERNING THE BOLTS THAT ATTACH THE CAB TO THE FRAME DUE TO VIN, CONSUMER HAS BEEN UNABLE TO OBTAIN DETAILED WRITTEN EXPLANATION AS TO WHY THE VEHICLE IS NOT INCLUDED. NLM

• 12/18/1998· SERVICE BRAKES, HYDRAULIC

  VEHICLE DOES NOT STOP IN A PANIC SITUATION WHEN BRAKES ARE APPLIED, EXTENDED STOPPING DISTANCE OCCURS. DEALER CONTACTED, AND STATES BRAKES MEET MANUFACTURER'S SPECIFICATIONS AND CANNOT REMEDY THE PROBLEM. *AK.ET.

• 12/17/2003· ELECTRICAL SYSTEM

  HORN SWITCH FAILED INTERMITTENTLY. *AK

• 12/17/1998· SEAT BELTS

  WHENEVER VEHICLE IS ACCELERATING, THE SEAT BELTS WOULD TIGHTEN AGAINST DRIVER'S NECK. THIS ALSO HAPPENS WHEN BRAKES ARE APPLIED. *AK

• 12/17/1998· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER

  HAD SMELLED SOMETHING BURNING WHEN THE ENGINE CHECK ENGINE LIGHT & ABS LIGHT CAME ON. THEN THE ENGINE STALLED OUT. *AK

• 12/16/2008· POWER TRAINCrash

  TRUCK PARKED ON DRIVEWAY IN PARK--DID NOT HOLD AND ROLLED BACKWARDS INTO TREE ON THE LAWN CAUSING DAMAGE TO THE REAR BUMPER-LUCKILY IT DID STRIKE THE TREE OTHER WISE IT WOULD HAVE BEEN ON THE STREET. I HAVE THE SAME PROBLEM OF SHIFTING INTO DRIVE--AND REVERSE THE ENGAGEMENT POINTS ARE NO WHERE THEY ARE SHOWN TO BE ON THE SHIFTER. THERE IS ALSO A HESITATION WHEN ENGAGED(SOMETIMES) AND WILL ENGAGE ROUGHLY WITH A JERK. I VE BEEN TOLD THAT THERE WAS A DEFECTIVE CONNECTOR INSIDE THE STEERING COLUMN AND THAT THERE WAS A SAFETY RECALL ON THIS PART--CANNOT GET A DIRECT ANSWER FROM A LOCAL DEALER HERE --WHAT'S THE SCORE ON THIS. *TR

• 12/15/2012· SERVICE BRAKESCrash

  DRIVING TRUCK TO AN INTERSECTION WENT SLOW DOWN BRAKE PEDAL WENT TO FLOOR AND I PROCEEDED INTO INTERSECTION AND WAS HIT ON DRIVER SIDE OF TRUCK AND CAME TO REST AGAINST LARGE STEEL FENCE POST. *TR

• 12/15/2003· FUEL SYSTEM, GASOLINEFire

  WHILE DRIVING 70 MPH VEHICLE VIBRATED VIOLENTLY. THEN , DRIVER NOTICED FLAMES COMING FROM THE REAR OF THE VEHICLE. VEHICLE WAS TOTALED DUE TO SEVERE DAMAGE. *AK

• 12/14/2011· AIR BAGSCrash

  I WENT OFF THE ROAD GOING ABOUT 65 MPH AND HIT A TREE, HEAD ON. THE AIRBAGS DID NOT DEPLOY. I WAS NOT SERIOUSLY INJURED. I HAVE SEARCHED THE INTERNET AND HAVE FOUND THAT THIS IS NOT THE FIRST INCIDENT INVOLVING MY TYPE OF VEHICLE (DODGE RAM). *TR

• 12/14/2000· ENGINE AND ENGINE COOLINGFire

  ENGINE FAILURE RESULTED IN VEHICLE FIRE. *MJS

• 12/13/2014· STRUCTURE

  DASH BREAKING APART, LEAVING SMALL AND LARGE SHARDS OF VERY SHARP PLASTIC POINTING TO PASSENGERS/DRIVER. *TR

• 12/12/2001· LATCHES/LOCKS/LINKAGES

  RECEIVED RECALL LETTER FROM DODGE REGARDING SECONDARY HOOD LATCH, AND THEY WERE REFUSING TO HONOR RECALL LETTER. DODGE STATED THAT REPAIRS WOULD HAVE TO BE PERFORMED ON A WEEKDAY. CONSUMER STATED IT WOULD HAVE TO BE A WEEKEND, AND DODGE WILL NOT HONOR THAT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

• 12/11/2002· AIR BAGS

  IN APRIL ON 2002 MY AIR BAG LIGHT WENT ON, I BROUGHT IT IN TO THE DEALER AND WAS TOLD THAT I NEEDED A CLOCKSPRING FOR IT, I DECLINED TO HAVE IT REPAIR AS IT WAS NOT A COVERED ITEM. IN JUNE 2002 MY CRUISE CONTROL WENT OUT, AFTER BRINGING IT IN TO THE DEALER AGAIN I WAS TOLD IN WAS THE CLOCKSPRING, AGAIN I DECLINED REPAIR AS IT WASN'T COVERED. IN SEPT2002 MY HORN WENT AGAIN I WAS TIOLD THAT IT WAS THE CLOCKSPRING. STILL NOT COVERED BUT NOW I HAVE TO GET IT FIXED. THE PART WAS BACK ODERED DURING THIS TIME A SAFTEY RECALL WAS ISSUSED AND CHRYSLER SAID THAT THEY WOULD PAY FOR REPAIRS. ON 12-10-2002 I BROUGHT MY CAR IN TO THE DEALER TO REPAIR THE CLOCKSPRING WELL NOW MY HORN AND CRUISE WORK BUT THE AIR BAG LIGHT IS STILL ON. NOW I'M TOLD BY THE DEALER THAT I NEED A NEW AIR BAG AGAIN NOT COVERED ITEMED, I DECLINED REPAIR. I WANT TO FIND OUT IF THE AIR BAG AND THE CLOCKSPRING FAILURE ARE CONNECTED IN SOME WAY.

• 12/11/1998· SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash

  WHILE DRIVING ABOUT 35 MPH ANOTHER CONSUMER MADE A LEFT TURN IN FRONT OF THE CONSUMER, CAUSING THE CONSUMER TO HIT THE VEHICLE ON THE LEFT SIDE AT 35 MPH, AND THE AIR BAGS DIDN'T DEPLOY. ALSO, WHEN THE CONSUMER APPLIED THE BRAKES, THEY LOCKED UP. THE CONSUMER WAS HURT IN ACCIDENT. *AK

• 12/10/2008· STRUCTURE

  LIKE MANY OTHER AMERICAN CONSUMERS OWNING DODGE RAMS YEARS RANGING FROM 1994 -2006, THE TOP COVER OF THE DASH HAS CRACKED AND FELL IN. THIS HAS CAUSED MY AIR BAG LIGHT TO COME ON. WHETHER IT IS STILL FUNCTIONAL IS UNKNOWN, BUT HIGHLY UNLIKELY FOR THE LIGHT TO APPEAR. EVEN IF IT DOES WORK WHAT WOULD HAPPEN TO MY PASSENGERS, WHICH COULD VERY WELL BE MY FAMILY, AND I IN THE INSTANCE OF A CRASH HAPPENING IN THE TRUCK. IT IS VERY, VERY POSSIBLE BRITTLE, BROKE SHARDS OF PLASTIC WOULD END UP IN OUR FACE. WITH THE ACCELERATED RATE THAT AN AIRBAG DEPLOYS, THIS COULD END TRAGICALLY. PLEASE HELP THE TENS OF THOUSANDS OF US THAT SHARE THIS FAULTY CHYRSLER PRODUCT PROBLEM. WITH LITTLE RESEARCH IT IS VERY EASY TO SEE JUST HOW WIDE SPREAD THIS PROBLEM HAS BECOME. IT WILL ALSO BE CLEAR AS TO HOW MANY PEOPLE THIS PROBLEM COULD HARM. WE ARE NOW TAKING A STAND, STARTING WITH THIS. PLEASE HELP US CORRECT THIS ISSUE BEFORE LIVE ARE TAKEN OR RUINED BY FAULTY CHYRSLER PRODUCTS. *TR

• 12/10/2002· ENGINE AND ENGINE COOLING

  WHILE SITTING IN VEHICLE CONSUMER PLACE HANDS UNDER THE DRIVERS SEAT AND BOTH DRIVERS AND PASSENGER SIDE AIRBAGS DEPLOYED. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

• 12/09/2020· STRUCTURE

  TL* THE CONTACT OWNS A 1998 DODGE RAM 1500. THE CONTACT STATED THE ENTIRE DASHBOARD WAS CRACKED. THE CONTACT STATED AN OCCUPANT SUSTAINED AN INJURY DUE TO THE SHARP DASHBOARD PIECES. THE CONTACT CALLED PIEDMONT CHRYSLER DODGE JEEP RAM AEV (4015 CLEMSON BLVD, ANDERSON, SC 29621, (864) 305-4234) AND WAS INFORMED THAT THE DASHBOARD COULD BE REPLACED OR A CAP COVER INSTALLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000.

• 12/09/2008· LATCHES/LOCKS/LINKAGES,EQUIPMENTCrash

  'ON MAY 26, 2003 I TOOK MY PICKUP TO DENOYER DODGE 2242 CENTRAL AVE, SCHENECTADY, NEW YORK AND HAD THEM HANDLE THE RECALL SITUATION. 'ON DECEMBER 4, 2008 TRAVELING SOUTH ON INTERSTATE 87 THE HOOD FLEW UP SMASHED THE WINDSHIELD. THE GRILL WORK FLEW OFF THE HOOD AND LANDED IN THE BED OF THE TRUCK. 'I CALLED 911 AND THE NEW YORK STATE POLICE ARRIVED AND FILED A REPORT. I HAD THE TRUCK TOWED. 'ON DECEMBER 5, 2008 I CALLED DODGE CUSTOMER SERVICE AT 1-800-992-1997 AND SPOKE TO RHYS. I WAS TOLD TO TAKE THE TRUCK TO A LOCAL DEALER WHO WOULD DETERMINE THE CAUSE OF THE HOOD LATCH DISENGAGING. SHE SUGGESTED I COULD CALL LANGON CHRYSLER JEEP OR GOLDSTEIN CHRYSLER. SHE ALSO INFORMED ME THAT IF IT WAS THE LATCH THAT THEY WOULD BE RESPONSIBLE AND I WOULD ALSO BE GIVEN A LOANER VEHICLE TO DRIVE. SHE GAVE ME A REFERENCE NUMBER OF 18144145 I CALLED LANGON AND SPOKE TO MIKE. HE INFORMED ME THAT THEY DIDN'T HAVE A BODY SHOP. HE ALSO TOLD ME I NEEDED TO CALL A DIFFERENT 800 NUMBER TO REPORT THE PROBLEM. HE GAVE ME 1-800-283-5882 I CALLED THE 1-800-283-5882 WHICH THE RECORDED NUMBER GAVE ME 1-800-856-5545 WHICH I CALLED. SPOKE TO DAVE WHICH TOLD ME I WAS SPEAKING TO CHRYSLER AND HE TRANSFERRED ME BACK TO AUSTIN AT THE ORIGINAL 800 NUMBER (1-800-922-1997) AUSTIN ASKED ME FOR MY REFERENCE NUMBER (18144145) AND HE REPEATED WHAT I HAD ALREADY BEEN TOLD BY RHYS. HE SAID THAT IF THIS ACCIDENT WAS CAUSED BY THE RECALLED LATCH THAT DODGE WOULD BE RESPONSIBLE AND I WOULD GET A LOANER CAR. I THAN CALLED GOLDSTEIN CHRYSLER I SPOKE TO MORGAN AND REPEATED THE WHOLE STORY. MORGAN TOLD ME BASICALLY THE SAME THING I HAD BEEN TOLD BY THE OTHER CHRYSLER DEALER. HE SAID THEY WOULD INSPECT THE TRUCK AND SEE IF ANYONE HAD LEFT THE HOOD OPEN. FEELING LIKE I AM GETTING THE RUN AROUND I CALLED LISA AT SCATUB MY INSURANCE COMPANY. I WAS TOLD TO CALL KEMPER INSURANCE TO START THE PAPERWORK. THE HAD THE ADJUSTER CALL ME AND SHE SUGGESTED THEY HAVE THE TRUCK TOWED TO METRO FOR. *TR

• 12/09/2001· ENGINE AND ENGINE COOLING

  #4 CYLINDER HEAD CRACKED, BUT HEAD GASKET WORN ON OTHER HEAD AS WELL SO WE CHOSE TO REPLACE BOTH HEADS. WE REPORTED TO CHRYSLER AND THEY AGREED TO PAY HALF THE COST TO REPLACE THE TWO HEADS INCLUDING LABOR. *AK

• 12/09/1999· POWER TRAIN

  VEHICLE EXPERIENCED FAILURE OF THE TRANSMISSION WHILE IN 5TH GEAR AS DESCRIBED IN TSB#21-10-98, PRIOR TO REPAIR. MJS

• 12/09/1998· AIR BAGSCrash

  WHILE DRIVING AT 35 MPH REAR ENDED A DISABLED VEHICLE THAT BROKE DOWN ON THE FREEWAY AND THE AIR BAGS ON THE DRIVER SIDE AND THE PASSAGER SIDES DIDN'T DEPLOY. *AK

• 12/08/2007· ELECTRICAL SYSTEM

  HORN DOES NOT WORK UNLESS YOU HIT IT IN THE RIGHT SPOT AND YOU HAVE TO HIT IT VERY VERY HARD TO THE POINT WHERE IT HURTS YOUR HAND,THEN SOME TIMES IT STILL DON'T WORK. IT IS A SAFETY HAZARD AND SHOULD BE RECALLED. *TR

• 12/08/2006· VISIBILITY

  98 DODGE RAM 1500 2WD WINDSHIELD CRACKED FROM THE DASH TO THE TOP DURING WHEN I SPRAYED WATER ON IT IN THE SHADE. IT WAS NOT HOT, WARM BUT NOT HOT. NEXT DAY THE DASH CRACKED FROM THE SAME SPOT ALL THE WAY TO THE GLOVE COMPARTMENT. I KNOW OF 3 OTHER DODGE 1500'S THAT HAVE THE SAME CRACK IN THE WINDSHIELD AND DASH. I SUSPECT AND ENGINEERING FAILURE...A STRESS POINT. ONLY I DRIVE THIS TRUCK. NOTHING HAS HIT THE WINDSCREEN THERE. NO CHIPS OR SCRATCHES IN THE AREA OF THE BREAK. *NM

• 12/08/1999· POWER TRAIN

  REAR END REQUIRES REPLACEMENT DUE TO FAILED BEARINGS WHICH CAUSE NOISE. MJS

• 12/07/1999· AIR BAGS

  WHILE DRIVING ABOUT 50 MPH BOTH AIR BAGS DEPLOYED WITHOUT A REASON. *AK

• 12/07/1999· ENGINE AND ENGINE COOLING

  ENGINE KNOCKS AT START-UP FOR ABOUT 2-3 SECONDS. OIL PRESSURE GAUGE IS NOT AS HIGH AS WHEN FIRST BOUGHT. HAS BEEN TO THE DEALER TWICE FOR THIS PROBLEM, BUT THEY SAY THEY CANNOT DUPLICATE IT. SERVICE MANAGER HAS VERIFIED THE KNOCKING, BUT CHRYSLER DOESN'T WANT TO PERSUE IT. SEEMS THAT CHRYSLER WAS REALLY QUICK TO TAKE MY MONEY WHEN IT WAS BOUGHT, BUT NOW THAT IT HAS A PROBLEM THEY DON'T WANT TO KNOW ANYTHING ABOUT IT. SITUATION HAS BEEN SENT TO CHRYSLER'S 3RD PARTY ARBITRATION COMPANY TO HAVE A HEARING TO DECIDE WHAT THEY WILL BE FORCED TO DO TO CORRECT THE PROBLEM. CHRYSLER HAS BEEN VERY DISAPPOINTING IN THERE "CUSTOMER SERVICE" OR LACK OF IT, TO THE CUSTOMER...

• 12/07/1999· POWER TRAIN

  ORIGANAL TIRES FROM FACTORY (GOODYEAR WRANGLER RTS 265/75R16) HAVE BEEN REPLACED BY GOODYEAR 3 TIMES IN 16 MONTHS DUE TO DEFECTS IN MATERIAL AND WORKMANSHIP. VEHICLE HAD A MAJOR VIBRATION AT SPEEDS OF 45 AND 65 MPH.( DOT NUMBER: TIRE SIZE: 265/75R16 )

• 12/07/1999· SERVICE BRAKES, HYDRAULIC

  INTERMITTENTLY WHEN BRAKES ARE APPLIED PEDAL BECOMES HARD, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS DUPLICATED PROBLEM, BUT DOESN'T HAVE A CLUE WHAT IS CAUSING IT.