1998 Dodge Durango

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2004· SUSPENSION

  MY 1998 DODGE DURANGO VIN [XXX], NOW NEEDS A THIRD BALL JOINT REPLACEMENT. WHY WAS NOT THE 1998 MODEL YEAR RECALLED FOR THIS PROBLEM LIKE THE 2000-2003 MODEL YEARS? CERTAINLY THREE FAILURES OF THIS COMPONENT IN 72,000 MILES IS A SAFETY DEFECT AND SHOULD BE INCLUDED IN A RECALL. PLEASE REVIEW 1998 MODEL YEARS FOR INCLUSION IN THE RECALL.*AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/30/2004· SUSPENSION

  BALL JOINT FAILURE. *AK

• 12/30/2004· SUSPENSION

  I AM FILING THIS COMPLAINT AFTER HEARING OF ALL THE BALL JOINT FAILURES ON DURANGOS AND THE RECALL ON 2000-2003 MODEL VEHICLES. MY DURANGO IS A 1998 MODEL AND I AM ABOUT TO REPLACE THE BALL JOINTS FOR A SECOND TIME AT 80,000 MILES AS I AM GETTING THE DREADED CLUNKING NOISE AGAIN. I USE MY DURANGO FOR NORMAL DRIVING AND HAVE NEVER SEEN THIS TYPE OF FAILURE IN A VEHICLE. I WAS RAISED IN DETROIT AND KNOW SOMETHING ABOUT CARS. I ALSO DON'T UNDERSTAND WHY THE RECENT RECALL DOES NOT GO BACK TO THE ORIGINAL MODEL YEAR AS THE SAME PARTS AND FAILURE MODES APPEAR TO BE PREVALENT IN 1998 AND 1999 MODELS. I'M HOPING SOMETHING WILL BE DONE AS I CANNOT AFFORD TO BE CHANGING BALL JOINTS MORE OFTEN THAN MY TIRES AND BRAKES, NOT TO MENTION THE SAFETY RISK.*AK

• 12/30/2004· SUSPENSION

  I OWN A 98 DURANGOS HAS SAME PROBLEM AS 2000-2003, BALL JOINTS PROBLEMS.CONSUMER WANTS TO KNOW WHY DID THE RECALL EXCLUDE THE 1998-99? *BF THE CONSUMER STATED THAT THIS WILL BE THE SECOND TIME REPLACING THE BALL JOINTS IN THIS VEHICLE IN 80000 MILES. *TC

• 12/30/2003· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC

  THE CONSUMER HEARD THAT THERE WAS A RECALL ON DODGE DURANGOS. THE CONSUMER STATED THAT WHEN HE WAS DRIVING HIS VEHICLE AND MADE A HARD TURN IT SOUNDED AS IF HIS TIRES WERE RUBBING. WHILE DRIVING SLOWLY, THE FRONT END OF THE VEHICLE FELT FUNNY. THE CONSUMER STATED HE WAS AFRAID TO DRIVE THE VEHICLE ANY DISTANCE. THE ABS BRAKE LIGHT ALSO CAME ON AND STAYED ON. *NM

• 12/29/2004· SUSPENSION

  THE CONSUMER HEARD A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE WHILE MAKING A TURN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND RESULTS SHOWED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *JB

• 12/28/2006· POWER TRAIN

  TL* - ON 3/13/06 THE CONTACT TOOK 1998 DODGE DURANGO TO COTTMAN TRANSMISSION BECAUSE THE TRANSMISSION WAS SLIPPING INTO FIRST GEAR. AT THAT TIME, COTTMAN REPLACED THE VALVE BODY. ON 3/31/06 THE CONTACT TOOK IT BACK TO COTTMAN FOR THE SAME REASON, AND COTTMAN STATED THAT THEY WOULD REBUILD THE WHOLE TRANSMISSION. WHEN CONTACT PICKED UP THE VEHICLE IT WAS MAKING A LOUD SQUEAKING NOISE, AND COTTMAN TOLD HIM TO DRIVE IT FOR A FEW DAYS AND THE NOISE WOULD GO AWAY. AFTER DRIVING IT FOR A FEW DAYS CONTACT CONTINUED TO HEAR THE SAME SQUEAKING NOISE, SO COTTMAN REPLACED THE TRANSMISSION. AT WHICH POINT THE CONTACT CONTINUED TO HEAR THE SAME NOISE, HE TOOK VEHICLE TO AT PRO TRANSMISSION AND THEY STATED TO THE CONTACT THAT THE DAMAGE WAS PROBABLY INTERNAL BECAUSE THEY COULDN'T SEE ANYTHING WRONG WITH THE VEHICLE. ON 6/16/06 CONTACT TOOK IT BACK TO COTTMAN, AND COTTMAN STATED THAT THEY REPLACED THE TRANSMISSION; AFTER CONTACT PICKED IT UP HE CONTINUED TO HEAR THE SAME SQUEAKING NOISE, SO CONTACT BROUGHT VEHICLE BACK TO COTTMAN ON 12/11/06. COTTMAN ONCE AGAIN REPLACED THE TRANSMISSION. THE CONTACT STATED THAT THE TRANSMISSION IS POURING FLUID FROM THE PUMP. CONTACT WILL TAKE THE VEHICLE TO COTTMAN. *AK UPDATED 2/6/2007 - *NM

• 12/28/2004· SUSPENSION

  A RECALL (04V596000) FOR THE UPPER BALL JOINTS HAS BEEN ISSUED FOR DODGE DURANGO MODELS 2000 -2003, HOWEVER THE CONSUMER HAS THE 1998 MODEL AND IS EXPERIENCING THE SAME DEFECT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

• 12/27/2004· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC

  ALL OF THE VEHICLE'S BALL JOINTS HAD TO BE REPLACED. *NM THE CONSUMER STATED THAT THERE WAS A PROBLEM IN THE FRONT END OF THE VEHICLE. THE RECALL DID NOT INCLUDE THE CONSUMERS VEHICLE. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE AMOUNT SHE PAID FOR SERVICE. THE ABS AND BRAKE LIGHT CAME ON . THE RIGHT INNER TIE ROD ASSEMBLY WAS REPLACED. *TC *JB

• 12/27/2002· EXTERIOR LIGHTING

  CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE HEADLIGHTS WILL FLICKER CAUSING A DISTRACTION TO THE CONSUMER VIEW DURING NIGHTTIME. DEALER NOTIFIED. TS

• 12/26/2004· ENGINE AND ENGINE COOLING,POWER TRAIN

  DRIVING APPROX. 25 MPH ON ICY ROAD, TURNED RIGHT ONTO ANOTHER ROAD AND "IT WAS AS IF YOU THOWED THE VEHICLE INTO NUETRAL". CAUSING VEHICLE TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROADWAY.*AK

• 12/26/2004· SUSPENSION

  WHEEL FELL OFF DURANGO, DUE TO DEFECTIVE BALL JOINTS. *AK

• 12/24/2003· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

  CONSUMER NOTICED FLUID IN THE DRIVEWAY UNDER THE VEHICLE. UPON CLOSER INSPECTION THE CONSUMER SAW THAT THE BATTERY WAS LEAKING AND THE ACID WAS DRIPPING ON THE BRAKE LINE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER CONFIRMED THE FACT THAT THE ACID BURNED THROUGH THE BRAKE LINE. *AK *PH *NM

• 12/24/2003· SUSPENSION

  CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION. MECHANIC INFORMED CONSUMER THAT THE UPPER BALL JOINTS FAILED. *AK

• 12/24/1998· ENGINE AND ENGINE COOLING

  PRESSURE SENSORS IN TURBOR BOOST FAILED. *TT

• 12/23/2004· ENGINE AND ENGINE COOLING

  TIMING BELT SNAPPED OFF FOUR TIMES FROM 1999 -2002, REPLACED 3 TIMES AT DESERT DODGE IN LAS VEGAS ONCE WITH ALL PULLEYS REPLACED AND ONE TIME AT SPITZER DODGE IN MAYFIELD HTS, OHIO 2 WEEKS AFTER THE WARRANTY EXPIRED. NEITHER DODGE WOULD PAY FOR THE REPAIRS.*AK

• 12/23/2004· SUSPENSION

  NOTICED SUSPENSION NOISE IN FRONT. DEALER IDENTIFIED DAMAGED UPPER BALL JOINTS AND REPLACED THEM BOTH.*AK

• 12/23/2003· SUSPENSION

  PE 03-032 FRONT SUSP. UPPER BALL JOINT FAILURE: THE CONSUMER HAS HAD THE LOWER BALL JOINTS REPLACED TWICE AND THE UPPER REPLACED ONCE. THE DEALER IS AWARE OF THE PROBLEM, BUT THE MANUFACTURER IS NOT. *NLM

• 12/22/2010· SEATS

  THE BRACKET FOR THE DRIVER SIDE SEAT BROKE WHILE DRIVING MAKING THE SEAT ROCK BACK AND FORTH. HAD TO HOLD ONTO THE STEARING WHEEL TO MAKE IT HOME. AFTER REVIEWING SAW THAT THIS IS A COMMIN PROBLEM AND DODGE SHOULD FIX NOT HAVE ME PAY THE $400 I HAD TO PAY TO FIX THEIR FAULTY EQUIPMENT.

• 12/21/2004· SUSPENSION

  CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. HE TOOK VEHICLE TO DEALER FOR SERVICE, AND IT WAS DETERMINED THAT THE BALL JOINTS WORE OUT AND LOOSENED. *AK

• 12/21/2004· SUSPENSION

  NO INJURIES YET, BUT THE BALL JOINTS WENT BAD 3 YEARS AFTER PURCHASE IN 1998. HAVE COMPLAINED MANY TIMES AND RECALL HAS BEEN ISSUED STARTING FOR 2000 MODELS, HOWEVER, MINE IS 1998. *AK

• 12/21/2004· SUSPENSION

  SUSPENSION; LEFT AND RIGHT UPPER AND LOWER BALL JOINTS REQUIRED REPLACEMENT. WORN SO BADLY THAT GARAGE UNABLE TO COMPLETE FRONT END ALIGNMENT. VEHICLE MILEAGE 132,848. *AK

• 12/21/2003· SUSPENSION

  AT 60,000 MILES VEHICLE BEGAN PULLING TO LEFT. TOOK TO HAVE FRONT END ALIGNED WAS TOLD IT WOULD COST AT LEAST $700, MAYBE MORE DEPENDING ON HOW MANY PARTS HAVE TO BE REPLACED. WHY DO BALL JOINTS, TIE ROD ENDS, ETC NEED TO BE REPLACED TO ALIGN FRONT END. WHY REQUIRE REPLACEMENT AT SUCH LOW MILES? THESE PARTS SHOULD LAST IN EXCESS OF 100,000 MILES. *AK

• 12/21/2002· SUSPENSION

  CONSUMER IS HAVING PROBLEMS WITH UPPER AND LOWER BALL JOINTS. THE BALL JOINTS FAILED AT 78,000 MILES. *JB

• 12/20/2003· SUSPENSION

  WHEEL BEARING DISINTEGRATED MAKING VEHICLE IMMOBILE, GRINDING NOISE JUST PRIOR WITH TO FAILURE. *LA

• 12/19/2005· SUSPENSION

  DT: THE CONTACT HEARD A RATTLING NOISE IN THE FRONT END OF VEHICLE WHILE DRIVING. UPON INSPECTION, THE CERTIFIED REPAIRMAN DETERMINED THE FRONT UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER AND LODGED A COMPLAINT. THE CASE NUMBER WAS 14394561. REPAIRS WERE MADE AT THE CONTACT'S EXPENSE.*AK

• 12/18/2003· SUSPENSION,POWER TRAIN

  I OWN A 1998 DODGE DURANGO FRONT END WAS POPPING AND THE TRANSMISSION WAS SLIPPING AT 51000 MILES. IT GOES INTO THE SHOP TO BE CHECKED DEC.23, WITH ALL THE KNOWN PROBLEMS WITH THE FRONT END THIS MAKES ME VERY CONCERNED. MY WIFE AND I ARE CHEERLEDING SPONSERS AND TRAVEL ALL OVER THE STATE WITH THE GIRLS.*AK

• 12/18/2003· SUSPENSION

  BASED ON A TV STORY I HAD THE BALL JOINTS ON MY 1998 DODGE DURANGO CHECKED AND THEY ARE BAD. AT THIS TIME I HAVE NOT HAD THEM FIXED BECAUSE OF COST. THE DURANGO HAS 62000 MILES ON IT.*AK

• 12/16/2005· AIR BAGSCrash

  CAR/DEER HEAD ON COLLISION AT 65MPH AIR BAGS FAILED TO DEPLOY, CAUSING WIPELASH, STRAINED SPINE AND SHOULDER INJURY. SUV WAS A TOTAL LOSS PER INS. COMPANY. *NM

• 12/16/2000· WHEELS

  FOUR OF 6 REAR WHEEL LUG BOLTS SNAPPED OFF. *AK

• 12/15/2008· STEERING,SUSPENSION,WHEELS

  WE BOUGHT A 98' DURANGO W/ 123K MILES & AFTER DRIVING IT LESS THAN 500 MILES I BEGAN TO NOTICE A LOUD-REPEATING NOISE "THUD...THUD.." COMING FROM THE FRONT PASSENGER WHEEL WALL. THEN I BEGAN TO NOTICE EXTREME STEERING PROBLEMS SO I STOPPED THE VEHICLE AND INSPECTED IT FURTHER. I JACKED UP THE VEHICLE AND OBSERVED A LOT OF "PLAY" IN THE FRONT TIRE. I WAS ACTUALLY ABLE TO "WOBBLE' BACK AND FORTH AND THE LUG NUTS WERE STILL SECURED. I CONTACTED A VERY REPUTABLE MECHANIC (3RD GENERATION RACE CAR DRIVER TOO!) AND HE ADVISED THAT THERE HAVE BEEN MASSIVE PROBLEMS WITH THE BALL JOINTS FAILING ON THE DURANGO'S , BUT THEY ONLY WILL FIX BACK TO 2000' MODEL YEAR. WELL, ANY REASONABLE AUTO COMPANY THAT KNOWS IT HAS A FAULTY PART SHOULD TAKE RESPONSIBILITY FOR THE SAFETY OF ITS PEOPLE....IF NOT, THEN THEY ARE LIABLE FOR CONTINUING TO ALLOW A PRODUCT THAT ENDANGERS THE SAFETY OF THE DRIVER, ITS OCCUPANTS & OTHER MOTORIST'S/CITIZENS-WHO EXPECT THEIR SAFETY TO BE LOOKED UPON, NOT "INVESTIGATED INTERNALLY." I HAVE BEEN IN LAW ENFORCEMENT FOR +13 YEARS, AND AS A RESULT I HAVE WORKED MANY VEHICLE ACCIDENTS (SOME CAUSING DEATH) THAT JUST DIDN'T MAKE SENSE-UNTIL NOW! SOMETHING NEEDS TO BE DONE HERE...AND NOT JUST "ONLY 2000' YEAR MODELS AND UP" THING. DO THE RIGHT THING, BECAUSE ITS THE RIGHT THING TO DO! *TR

• 12/14/2004· SUSPENSION

  WHEN I HAD MY 1998 DODGE DURANGO INSPECTED THIS PAST SUMMER THEY INFORMED ME THAT MY WHEELS WERE ABOUT TO COME OFF IN THE FRONT OF MY TRUCK. THEY TOLD ME THAT TO PASS THE INSPECTION AND FOR ALSO DUE TO THE FACT THAT THE WHEELS WOULD PROBABLY FALL OFF WITHIN A MONTH, THAT I HAVE MY FRONT UPPER BALL JOINTS REPLACED. I WAITED UNTIL NOW TO FILE THIS COMPLAINT BECAUSE THE DODGE DEALERSHIP THAT A RECALL WAS IN THE PROCESS FOR THE BALL JOINTS. I WAS PLEASED TO HEAR ABOUT THE RECALL FROM DODGE, HOWEVER ENRAGED WHEN I HEARD THAT THEY ARE ONLY FOR 2000-04 MODELS, HOW IT MAKES ANY SENCE BESIDES TRYING TO BE COST EFFECTIVE IS BEYOND ME. THE BALL JOINTS AS I WAS TOLD BY THE DODGE DEALERSHIP AND BY MY LOCAL MECHANIC ARE THE EXACT SAME IN MY 98 DODGE DURANGO AS THEY ARE IN THE 2000 MODELS. *AK

• 12/14/2004· SUSPENSION

  UPPER AND LOWER BALL JOINTS WORN AND NEEDED TO BE REPLACED. LUCKILY THIS WAS FOUND BY A MECHANIC AND THEY WERE REPLACED BEFORE THEY FAILED. HOWEVER, THIS WAS DONE AFTER THE WARRANTY PERIOD AT CONSIDERABLE COST TO MYSELF. *AK

• 12/14/2004· SUSPENSION

  CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. SHE WENT TO GET THE CAR INSPECTED, AND A STEERING PROBLEM WAS DETERMINED DUE TO THE BALL JOINTS.*AK

• 12/13/2004· SERVICE BRAKES, HYDRAULIC

  WHILE TRAVELING 55 MPH APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE,AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE BRAKE LINE AND HOSE NEEDED TO BE REPLACED. *AK

• 12/13/2004· SUSPENSION

  A LOUD KNOCKING WAS HEARD COMING FROM REAR. CONSUMER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT BOTH FRONT D UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

• 12/13/2004· SUSPENSION

  CONSUMER STATED VEHICLE EXPERIENCED THE SAME PROBLEM AS MENTIONED IN THE RECALL REGARDING THE BALL JOINTS. CONSUMER CONTACTED DODGE THREE TO FIVE MONTHS AGO. HOWEVER SHE WAS TOLD THE RECALL WAS FOR THE 2000-2003 1/2 MODELS. *AK

• 12/13/2004· SUSPENSION

  THE UPPER AND LOWER BALL JOINTS WERE REPLACED TWICE. THERE WAS A RECALL ON THE DODGE DURANGO. CONSUMER CONTACTED THE DEALER AND MANUFACTURER. CONSUMER STATED THEY WILL NOT DO ANYTHING TO HELP. *AK

• 12/13/2004· STEERING

  1998 DURANGOS SHOULD BE RECALLED ALSO THEY ALL HAVE THE SAME BALL JOINTS AS THE OTHERS IN THE RECALL

• 12/13/2004· SUSPENSION

  AT VERY LOW SPEEDS, SUCH AS PULLING IN OR OUT OF DRIVEWAY, CAN FEEL AND HEAR POPPING NOISES THROUGH THE FLOOR BOARDS. ALSO, THE STEERING WHEEL WOULD BE VERY LOOSE; IT TAKES ABOUT TWO INCHES BEFORE STEERING WHEEL IS ACTUALLY ABLE TO BE TURNED. HAVE TAKEN VEHICLE TO MECHANIC AND WAS INFORMED THAT UPPER AND LOWER BALL JOINTS, ON ALL WHEELS, ARE WORN OUT AND NEED TO BE REPLACED. *AK

• 12/12/2010· SUSPENSION

  THE VEHICLE IS MAKING A VERY NOTICEABLE "CLUNKING NOISE" DURING TURNS AND OVER BUMPS. THE VEHICLE OFTEN FALLS OUT OF ALIGNMENT AND DRIVING FEELS UNSTEADY AS ON OF THE FRONT WHEELS IS LOOSE. UPON INSPECTION IT APPEARS THIS IS BEING CAUSED BY PREMATURE WEAR TO THE UPPER BALL JOINTS. THIS HAS ALSO CAUSED EXCESS WEAR ON THE VEHICLE SUSPENSION. AS OF YET NO ACCIDENT OR INJURY HAS TAKEN PLACE DUE TO THIS PROBLEM; HOWEVER, IT IS A VERY SERIOUS SAFETY CONCERN AND NEEDS TO BE ADDRESSES PROMPTLY. *TR

• 12/12/2000· STEERING,SUSPENSION

  WHENEVER DRIVING ON FREEWAY OR MAKING TURNS VEHICLE WOULD SHAKE VIOLENTLY & MAKE NOISES. TOOK TO DEALERSHIP & MECHANIC CHANGED & BALANCED. STEERING WAS CHANGED & WHEELS ALIGNED. BUT, PROBLEM STILL EXISTS.ALSO, WAS INFORMED BY MECHANIC THAT RACK & PINION STEERING NEEDED REPLACING. *AK

• 12/11/2004· SUSPENSION,POWER TRAIN

  DODGE DEALER REPORTED THAT BALL JOINTS ON 1998 DODGE DURANGO HAVE EXCESSIVE WEAR AND REQUIRE REPLACEMENT. THE QUOTE TO REPLACE EXCEEDED $2000 AND I WAS TOLD AT THE TIME THAT THE RECALL WAS PENDING. I AM THE ORIGINAL OWNER, VEHICLE MILEAGE IS 76,898. VIN IS [XXX]. I SEE THAT THE RECALL IS FOR 2000 THROUGH 2003 AND THAT WARRANTY ON 2000 THRU 2003 MODELS WAS EXTENDED TO 100,000 MILES FOR BALL JOINTS. IS THERE ANY RECOURSE? ISN'T THIS THE SAME SUSPENSION DESIGN AS THE 2000 MODEL? I ALSO REPLACED THE REAR AXLE IN 2003 FOLLOWING A TOTAL FAILURE RESULTING IN REAR LOCKING UP AND SHEARING THE U-JOINT AND DROPPING THE DRIVE SHAFT WHILE DRIVING. REPLACEMENT COST EXCEEDED $3000 AND I WAS TOLD AT THE TIME THAT THIS IS A KNOWN PROBLEM WITH DURANGO'S AS WELL. *JB UPDATED 07/24/2012* JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/11/2004· SUSPENSION,POWER TRAIN

  1998 DODGE DURANGO WITH LEFT TURN STEERING PROBLEMS. SHOP GREASED THE CV JOINTS BUT NOW IS TELLING ME BECAUSE OF BAD DESIGN THAT IS THE SAME AS WHAT IS HAPPENING WITH 2000-2003 I HAVE TO SPEND $1,150 ON NEW UPPER AND LOWER BALL JOINTS. *JB

• 12/11/2004· SUSPENSION

  I OWN AN 1998 DURANGO THAT REQUIRED ALL THE BALL JOINTS TO BE REPLACED AT RELATIVELY LOW MILEAGE. THE MECHANIC FELT THEY WERE READY TO COLLAPSE. ACCORDING TO CHRYSLER THE BALL JOINTS ARE THE SAME DESIGN AS THOSE CURRENTLY BEING RECALLED ON LATER MODELS. WHY AREN'T 98 AND 99 MODEL YEAR DURANGOS BEING RECALLED? *JB

• 12/11/2002· AIR BAGS

  IN APRIL ON 2002 MY AIR BAG LIGHT WENT ON, I BROUGHT IT IN TO THE DEALER AND WAS TOLD THAT I NEEDED A CLOCKSPRING FOR IT, I DECLINED TO HAVE IT REPAIR AS IT WAS NOT A COVERED ITEM. IN JUNE 2002 MY CRUISE CONTROL WENT OUT, AFTER BRINGING IT IN TO THE DEALER AGAIN I WAS TOLD IN WAS THE CLOCKSPRING, AGAIN I DECLINED REPAIR AS IT WASN'T COVERED. IN SEPT2002 MY HORN WENT AGAIN I WAS TIOLD THAT IT WAS THE CLOCKSPRING. STILL NOT COVERED BUT NOW I HAVE TO GET IT FIXED. THE PART WAS BACK ODERED DURING THIS TIME A SAFTEY RECALL WAS ISSUSED AND CHRYSLER SAID THAT THEY WOULD PAY FOR REPAIRS. ON 12-10-2002 I BROUGHT MY CAR IN TO THE DEALER TO REPAIR THE CLOCKSPRING WELL NOW MY HORN AND CRUISE WORK BUT THE AIR BAG LIGHT IS STILL ON. NOW I'M TOLD BY THE DEALER THAT I NEED A NEW AIR BAG AGAIN NOT COVERED ITEMED, I DECLINED REPAIR. I WANT TO FIND OUT IF THE AIR BAG AND THE CLOCKSPRING FAILURE ARE CONNECTED IN SOME WAY.

• 12/10/2004· SUSPENSION

  FOR ABOUT 1 1/2 YEARS I HAVE NOTICED A POPPING SOUND COMING FORM MY FRONT END WHEN I AM GOING SLOW OR TURNING. I HAVE HAD IT CHECKED OUT AND HAVE BEEN TOLD THAT IT IS MY UPPER BALL JOINTS. I LOOKED AND I COULD SEE THAT THE RUBBER BUSHING HAS WORN OUT AROUND THE BALL JOINT. THE CONDITION SEEMS TO BE GETTING WORSE, WITH MY FRONT END VIBRATING AND THE POPPING AND CRACKING SOUND INCREASING. I KNOW ABOUT THE RECALL FOR YEARS 2000+ DODGE DURANGO'S, AND NOW I THINK THAT MINE SHOULD BE INCLUDED ALSO.*AK

• 12/10/2004· SUSPENSION

  UPPER BALL JOINTS WERE MAKING GRINDING NOISE WHEN THE VEHICLE TURNED AT LOW SPEEDS CAUSING THE TIRES TO SHAKE. DEALER REPAIRED VEHICLE TWICE, BUT CONSUMER WILL WAIT FOR REPAIRS FOR THE THIRD TIME.*AK

• 12/10/2004· SUSPENSION

  THE NHTSA RECENTLY ADVISED DAIMLERCHRYSLER TO ISSUE A RECALL ON 2000-2003 DODGE DURANGOS AND DAKOTAS CONCERNING THE BALL JOINT(S) SEPARATING, RESULTING IN THE WHEEL FALLING OFF. PLEASE CONSIDER EXPANDING THIS SUGGESTED RECALL TO INCLUDE EARLIER MODELS. I OWN A 1998 DURANGO THAT HAD THE EXACT SAME PROBLEM, ALTHOUGH I CAUGHT IT BEFORE SOMETHING HORRIBLE HAPPENED. TO SAY THAT THE BALL JOINTS WERE BAD WOULD BE THE UNDERSTATEMENT OF THE YEAR - I HAVE WORKED ON VEHICLES FOR YEARS, PICKUP TRUCKS IN PARTICULAR. I HAVE NEVER SEEN ANYTHING LIKE THIS - THE BALL JOINT FELL OUT OF THE HOUSING.*AK

• 12/10/2004· SUSPENSION,SERVICE BRAKES, HYDRAULIC

  1) ABS AND BRAKE LIGHTS CAME ON, WHINING NOISE FROM FRONT END 2) DEALER DETERMINED BALL JOINTS IN FRONT AND WHEEL BEARINGS IN SERIOUS SHAPED, LAUGHED AT HOW I WAS JUST DRIVING ON THE HIGHWAY SINCE THE LIKELIHOOD OF THE WHEELS FALLING OFF WAS SO HIGH.*AK 3. DEALER INSTALLED 2 HUB BRAKES, BEARINGS IN FRONT ($1025.30 COST) AND OVERHAULED REAR DIFFERENTIAL, BEARINGS WORN AND EXCESSIVE MOVEMENT IN PINION ($924.48). * NOW I HEAR NHTSA HAS DISCOVERED THIS ON 00-03 DURANGOS (MINE IS A 98) AND WANTS CHRYSLER TO RECALL THEM. I PAID ALL THIS MONEY TO CORRECT A PROBLEM EVEN THE FEDERAL GOVERNMENT SAYS IS CHRYSLER'S FAULT. THEY SHOULD GIVE ME AT LEAST A CREDIT FOR FUTURE REPAIRS.