Safety ratings
1998 Dodge Caravan
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
Crash test #1NHTSA test 2889
Full test report (PDF) ↗Recalls (14)
- EQUIPMENTCampaign 03E045000 · 26/09/2003
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk: IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Fix: AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.
- FUEL SYSTEM, GASOLINECampaign 03E053000 · 24/10/2003
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk: A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Fix: WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.
- CHILD SEATCampaign 97V231000 · 15/12/1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Risk: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Fix: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEMCampaign 00V268000 · 13/09/2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Fix: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
- SERVICE BRAKES, HYDRAULICCampaign 06E022000 · 13/03/2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
- EXTERIOR LIGHTING:HEADLIGHTSCampaign 06E023000 · 13/03/2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
- VISIBILITY:GLASS, SIDE/REARCampaign 07E104000 · 11/12/2007
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Fix: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
- EXTERIOR LIGHTING:HEADLIGHTSCampaign 09E025000 · 11/05/2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
- EQUIPMENTCampaign 10E034000 · 10/08/2010
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Fix: CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
- SEAT BELTS:REAR/OTHERCampaign 02V076000 · 08/03/2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Risk: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Fix: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
- AIR BAGS:FRONTALCampaign 02V293000 · 07/11/2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Fix: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
- EXTERIOR LIGHTINGCampaign 09E012000 · 07/04/2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
- AIR BAGSCampaign 04V480000 · 06/10/2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Fix: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 06E091000 · 02/11/2006
CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
Owner complaints
Most-reported areas
- ENGINE AND ENGINE COOLING99
- AIR BAGS77
- POWER TRAIN73
- ELECTRICAL SYSTEM56
- SUSPENSION34
- FUEL SYSTEM34
- STEERING33
- SERVICE BRAKES32
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2002· SEAT BELTS
WHILE DRIVING VEHICLE SEAT BELTS BECAME UNBUCKLED WITHOUT NOTICE. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
- 12/29/2000· ENGINE AND ENGINE COOLING
ENGINE COOLANT LEAK NOTED FROM FRONT OF VEHICLE. DEALER PERFORMED COOLING SYTEM PRESSURE TEST. DIAGNOSED REAR HEAD GASKET AS FAULTY. *AK
- 12/29/1998· SERVICE BRAKES, HYDRAULIC
WHEN DRIVING AT ANY SPEED, WENT TO APPLY FOR THE BRAKES AND THE BRAKES LOCKED UP THREE TIMES.CONSUMER HAD TO REPLACE THE BRAKE PADS DUE TO PADS BEING BURNED UP. WENT TO APPLY THE BRAKES AND THERE WAS A KNOCKING NOISE COMING FROM THE BRAKES.
- 12/28/2001· ENGINE AND ENGINE COOLING
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- 12/27/2001· ENGINE AND ENGINE COOLING
VEHICLE EXPERIENCES LOSS OF OIL. VEHICLE TAKEN TO AN INDEPENDENT REPAIR SHOP DEALER/MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME. *AK INDEPENDENT REPAIR SHOP STATED HEAD GASKET SEAL WAS LEAKING OIL SEVERELY. *SLC
- 12/27/2000· ENGINE AND ENGINE COOLING
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- 12/26/2006· ELECTRICAL SYSTEM
98 DODGE CARAVAN, PURCHASED FROM DEALERSHIP: SECURITY SYSTEM LOCKS UP AND WILL NOT ALLOW THE CAR TO START. I WAS INFORMED BY AN OLDER MECHANIC THAT THIS PROBLEM WAS COMMON TO ALL DODGES WITH SECURITY SYSTEMS BUILT SINCE 91. IF THIS IS SO COMMON WHY HAVE THEY NOT FIXED THE PROBLEM AT THE SOURCE? I TOOK MY VAN IN TO THE DEALERSHIP FOR SOME MINOR BODYWORK, WHEN I WENT TO PICK IT UP, IT WOULD NOT START. THEY TORE IT APART FOR TWO DAYS AND BASICALLY SAID, "GOSH, I DON'T KNOW WHAT'S WRONG." I HAVE BEEN LEFT STRANDED (15 MINUTES TO 5 HOURS) ABOUT 15 TIMES SINCE I PURCHASED THE VEHICLE. IN MY JOB I TRANSPORT DISABLED CLIENTS SO THIS IS A SERIOUS PROBLEM. *NM
- 12/26/2000· POWER TRAIN
CONSUMER WAS HAVING TROUBLE WITH TRANSMISSION. TOOK VEHICLE TO DEALER, AND DEALER CHECKED IT OUT. CURRENTLY, VEHICLE IS NOT DRIVEABLE. *AK THE DEALER INDICATED THAT THE TRANSMISSION SHOULD BE REPLACED. *YH
- 12/24/1998· ENGINE AND ENGINE COOLING
PRESSURE SENSORS IN TURBOR BOOST FAILED. *TT
- 12/23/2004· ENGINE AND ENGINE COOLING
TIMING BELT SNAPPED OFF FOUR TIMES FROM 1999 -2002, REPLACED 3 TIMES AT DESERT DODGE IN LAS VEGAS ONCE WITH ALL PULLEYS REPLACED AND ONE TIME AT SPITZER DODGE IN MAYFIELD HTS, OHIO 2 WEEKS AFTER THE WARRANTY EXPIRED. NEITHER DODGE WOULD PAY FOR THE REPAIRS.*AK
- 12/22/1998· STEERINGCrash
WHILE PARKING STEERING SPINDLE BROKE, CAUSING LOSS OF CONTROL WHICH RESULTED IN A COLLISION. CAUSE UNKNOWN.*AK.ET.
- 12/20/2005· VISIBILITY
WINDSHIELD WIPERS HAVE BECOME INTERMITTENT AND GETTING WORSE TO THE POINT OF NOT COMING ON UNTIL THE VEHICLE HAS BEEN ON FOR A HALF HOUR. THIS HAPPENED AFTER THE PANEL LIGHTS SUCH AS FOR THE AC UNIT ETC BEGAN TO BLINK AT A CONSTANT RATE AND THEN THEY STEADY OUT AFTER 20 MINUTES. HAVE GONE TO TWO DODGE DEALERSHIPS. FIRST ONE HAD ME PAY FOR AND REPLACE MULTI-FUNCTION SWITCH AND IT DID NOT FIX THE PROBLEM. SECOND DEALER SAID I HAVE TO ORDER A $500 BODY CONTROL MODULE COMPUTER PLUS LABOR AND IT MAY NOT SOLVE THE PROBLEM AND THEY SAID IT IS A NON-REFUNDABLE EXPENSE EVEN IF THEY CANNOT FIX THE WIPERS. IT IS EXTREMELY DANGEROUS TO NOT HAVE WIPERS WORKING AND I FEEL IRRESPONSIBLE THAT A COMPUTER IS NECESSARY FOR THE WIPERS TO WORK. THE NTSB SHOULD HAVE THE AUTHORITY TO ORDER DODGE TO FIX THIS SITUATION AT DODGE'S EXPENSE SINCE IT IS AN OBVIOUS SERIOUS DESIGN FLAW. *JB
- 12/20/2005· ELECTRICAL SYSTEM
DT: THE CONTACT STATED THE REAR WINDSHIELD WIPER FAILED TO OPERATE . HE WAS TOLD BY THE DEALERSHIP THE BODY CONTROL MODULE WAS DEFECTIVE. HE CONTACTED THE MANUFACTURER; THEY SAID THE WARRANTY EXPIRED. NO REPAIRS HAVE BEEN MADE. *AK
- 12/20/2002· POWER TRAIN
WHILE APPLYING THE GEAR THE TRANSMISSION WILL SLIP AND WILL NOT MOVE. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
- 12/20/2002· ENGINE AND ENGINE COOLING
CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE HEAD GASKET BLEW CAUSING COOLANT FLUID TO LEAK. DEALER NOTIFIED. TS
- 12/19/2000· VEHICLE SPEED CONTROL
UNCONTROL RANDOM RAPID ACCELERATION WHILE STOPPING. WAS ABLE TO STOP VEHICLE IF TURNED OFF THE ENGINE WITH IGNITION. PLEASE PROVIDE FURTHER INFORMATION. *AK
- 12/17/2002· ENGINE AND ENGINE COOLING
THE SERPENTINE BELT SLIPS OFF WHEN YOU DRIVE THROUGH WATER. LOSING THE BELT CAUSES DANGEROUS STEERING CHANGES AND STOPS THE WATER PUMP AND ALTERNATOR. THE MOST RECENT TIME THIS HAPPENED I ALMOST LOST CONTROL OF THE CAR AND HAD A NEAR MISS HEAD ON CRASH PROBLEM HAS HAPPENED 5 TIMES ON MY CAR AND TWO FRIENDS WHO HAVE THE SAME MODEL CARAVAN HAVE ALSO HAD PROBLEMS WITH IT. DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS---------770765. *AK *NLM
- 12/16/2004· SUSPENSION
LEFT STRUT TOWER RUSTED ALMOST THROUGH. MECHANIC REFUSED TO REPLACE STRUT. CURRENTLY SEARCHING FOR REPAIR ALTERNATIVE.*AK
- 12/12/2001· ENGINE AND ENGINE COOLING
SERPENTINE BELT COMES OFF WHEN DRIVING THROUGH DEEP SNOW. BELT HAS BEEN REPLACED 4 TIMES. *AK *YH
- 12/11/2002· AIR BAGS
IN APRIL ON 2002 MY AIR BAG LIGHT WENT ON, I BROUGHT IT IN TO THE DEALER AND WAS TOLD THAT I NEEDED A CLOCKSPRING FOR IT, I DECLINED TO HAVE IT REPAIR AS IT WAS NOT A COVERED ITEM. IN JUNE 2002 MY CRUISE CONTROL WENT OUT, AFTER BRINGING IT IN TO THE DEALER AGAIN I WAS TOLD IN WAS THE CLOCKSPRING, AGAIN I DECLINED REPAIR AS IT WASN'T COVERED. IN SEPT2002 MY HORN WENT AGAIN I WAS TIOLD THAT IT WAS THE CLOCKSPRING. STILL NOT COVERED BUT NOW I HAVE TO GET IT FIXED. THE PART WAS BACK ODERED DURING THIS TIME A SAFTEY RECALL WAS ISSUSED AND CHRYSLER SAID THAT THEY WOULD PAY FOR REPAIRS. ON 12-10-2002 I BROUGHT MY CAR IN TO THE DEALER TO REPAIR THE CLOCKSPRING WELL NOW MY HORN AND CRUISE WORK BUT THE AIR BAG LIGHT IS STILL ON. NOW I'M TOLD BY THE DEALER THAT I NEED A NEW AIR BAG AGAIN NOT COVERED ITEMED, I DECLINED REPAIR. I WANT TO FIND OUT IF THE AIR BAG AND THE CLOCKSPRING FAILURE ARE CONNECTED IN SOME WAY.
- 12/11/1998· SEATSCrash
CONSUMER WAS INVOLVED IN A REAR END COLLISION, IMPACT 30-35 MPH FORCED INTO ANOTHER VEHICLE. UPON IMPACT, THE DRIVER'S SIDE SEATBACK COLLAPSED TO THE RECLINING POSITION. CONSUMER HAS YET TO CONTACT THE MANUFACTURER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
- 12/10/2018· AIR BAGSCrash
TL* THE CONTACT OWNED A 1998 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END WAS SEVERELY DAMAGED. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE PASSENGER SIDE AIR BAG DEPLOYED ALTHOUGH NO PASSENGER WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER SUSTAINED A HEAD LACERATION ABOVE THE RIGHT EYE, A CONCUSSION, A BRUISED HEART AND LUNG, LEFT KNEE LACERATION, AND CHEST BRUISES FROM THE SEAT BELTS. ALSO, BOTH WRISTS AND ELBOWS WERE INJURED. A POLICE REPORT WAS FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 135,000.
- 12/10/2003· AIR BAGS
CONSUMER PRESSED THE HORN THERE WAS NO SOUND. AIRBAG LIGHT WAS ON WHILE DRIVING. TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT THE CLOCKSPRING NEEDED TO BE REPLACED DUE TO A WORN PART.*AK THE CONSUMER NOTICED THAT THE AIR BAG LIGHT FLICKERED OFF AND ON INTERMITTENTLY THEN EVENTUALLY REMAINED ON WHENEVER THE VEHICLE WAS OPERATED. AT THE SAME TIME THE HORN ALSO FAILED. THE CONSUMER CONTACTED THE DEALER. THE DEALER WAS SURE THAT THE PROBLEM WAS WITH THE CLOCKSPRING BUT THE TECHNICIAN WAS GOING TO CHARGE THE CONSUMER TO RUN THE TEST. THE CLOCKSPRING WAS RECALL FOR THE 1996-2000 MINIVANS BUT NOT THE 1998'S. THE CONSUMER HAS NOT HAD THE VEHICLE REPAIRED BECAUSE SHE BELIEVES IT SHOULD BE RECALL AND BECAUSE SHE CANNOT AFFORD THE REPAIR. *NM
- 12/10/2003· AIR BAGS
CONSUMER PRESSED ON THE HORN AND THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. CONSUMER TOOK VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. *AK
- 12/10/2002· POWER TRAIN
THE TRANSMISSION CAN BE SHIFTED FROM PARK TO DRIVE WITHOUT HAVING FOOT ON BRAKE. ALSO, WHEN SHIFTING INTO DRIVE, INDICATOR NOT REALLY LOCKED IN DRIVE POSITION EVEN IF SHOWN IN DRIVE. THE MECHANIC HAS TO REPLACED THE TRANSMISSION (TWICE) BECAUSE OF DAMAGE DONE WHILE TRYING TO SHIFT PROPERLY. TS
- 12/09/2003· ENGINE AND ENGINE COOLING
WHILE DRIVING 30 MPH SERPENTINE BELT FELL OFF. THIS CAUSED THE VEHICLE TO SHUT DOWN. CONSUMER HAD THE VEHICLE TOWED TO DEALER FOR ANALYSIS, AND MECHANIC STATED THAT THIS WAS AN INTERMITTENT PROBLEM.*AK
- 12/08/2003· POWER TRAIN
WHILE DRIVING AT 15 MPH AND TURNING TO THE LEFT, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. *AK THE CONSUMER WANTED TO KNOW WHAT THE CRITERIA WAS FOR ISSUING A RECALL. *SCC *JB
- 12/07/2003· ENGINE AND ENGINE COOLING
PURCHASED A USED DODGE CARAVAN ON 8-19-02 WITH 28,000 MILES SHOWING ON THE METER. IT NOW HAS 35,000 MILES ON IT AND THE HEAD GASKET IS LEAKING OIL DOWN THE BACK OF THE ENGINE AND ON TO THE GROUND. DEALER SAYS THEY WILL NOT REPAIR IT UNLESS I PAY FOR IT. SEEMS LIKE A VERY COSTLY REPAIR ON A VAN WITH THIS FEW MILES ON IT. THIS WILL BE THE LAST CHRYSLER PRODUCT I WILL PURCHASE. *LA
- 12/07/2003· AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
MY 98 DODGE CARAVAN HAD A FAILED CLOCKSPRING, WHICH CAUSED THE AIRBAG, HORN, AND CRUISE CONTROL TO NOT FUNCTION. CHRYSLER HAS A RECALL ON A FAILED CLOCKSPRING FOR 96-98 DODGE CARAVANS, AND CLEARLY STATES ON ITS WEBSITE IT WILL REIMBURSE CUSTOMERS FOR REPAIRS TO THE CLOCKSPRING. HOWEVER, WHEN I BROUGHT MINE IN FOR REPAIR, AND ON SUBSEQUENT PHONE CALLS AND LETTERS WRITTEN TO CHRYSLER, THEY INDICATE THAT MY BUILD DATE WAS NOT INCLUDED IN THE RECALL. THEY NEED TO EXPAND THE BUILD DATE TO LATER MONTHS IN 1998, AND CONSEQUENTLY INCREASE THE AMOUNT OF CARS COVERED IN THE RECALL, BECAUSE THERE IS OBVIOUSLY A PROBLEM WITH THE CLOCKSPRING DURING MY BUILD DATE. THIS WILL CAUSE PEOPLE TO HAVE NON-FUNCTIONING AIRBAGS, CRUISE CONTROL, AND HORNS, AND UNFORTUNATELY, MAY CAUSE LIVES TO BE LOST. I BELIEVE CHRYSLER SHOULD ALSO REIMBURSE ME THE $284.20 I HAD TO PAY TO GET THE CLOCKSPRING REPAIRED, AS THEY INDICATE ON THEIR WEBSITE THEY WILL REIMBURSE CUSTOMERS WITH 98 CARAVANS FOR REPAIRS ON FAILED CLOCKSPRINGS. BY THEM NOT REIMBURSING ME, THEY ARE FALSELY ADVERTISING ON THEIR WEBSITE. *LA
- 12/07/2000· TIRES
CONSUMER WAS CHECKING GOODYEAR EAGLE TIRES, P215/65R15, AND NOTICED TREAD WAS STARTING TO SEPARATE, GOODYEAR REPLACED BOTH FRONT TIRES, HOWEVER BOTH REAR TIRES CONSUMER WAS CHARGED FOR EVEN THOUGH THEY TOO SHOWED SIGNS OF TREAD SEPARATION. *SLC
- 12/06/2002· VISIBILITY
BROUGHT VEHICLE NEW IN AUG 98 AND THE HEATER CORE WOULD CONTINUOUSLY TO BLOW OUT. WOULD BE REPLACED HEATER CORE PART EVERY YEAR. MECHANIC CAN NOT LOCATE CAUSE OF THE DEFECTIVE HEATER CORE PROBLEM. TS
- 12/06/2001· AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
AIR BAG LIGHT ON INSTRUMENT PANEL FLICKERS ON AND OFF INTERMITTENTLY. ALSO, HORN HAS FAILED TO OPERATE DURING OPERATION OF VEHICLE. DEALERSHIP HAS YET TO EXAMINE VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
- 12/05/2005· POWER TRAIN
WE WERE JUST DRIVING ON THE HIGHWAY WHEN THE TRANSMISSION GAVE OUT (A COUPLE OF JERKS AND THEN NO ACCELERATION ABILITY). WE WERE ALMOST KILLED BY A SEMI WHO ALMOST RAN INTO US WHEN WE SUDDENLY AND DRASTICALLY SLOWED AND HADN'T BRAKED AND HE COULDN'T MOVE TO ANOTHER LANE BECAUSE OF OTHER TRUCKS IN THAT LANE. OUR 98 GRAND CARAVAN HAS ONLY 79K MILES ON IT AND THIS IS THE SECOND TRANSMISSION PROBLEM, (THOUGH I THINK THE FIRST TIME IT WAS REPAIRED RATHER THAN REPLACED TO THE TUNE OF $1000 AND JUST A COUPLE OF MONTHS PAST THE YEAR WARRANTY). NOW WE FIND THAT IT WILL BE $3000 TO REPLACE THE TRANSMISSION. WE HAVE IT SERVICED REGULARLY AT THE DODGE DEALER. WE HAVE ALSO HAD THE BATTERY REPLACED TWICE (ONCE WHEN THE FIRST TRANSMISSION PROBLEM WAS MIS-DIAGNOSED AS A FAULTY BATTERY). ALL WORK HAS BEEN OR IS BEING DONE BY THE DODGE DEALER. NOW I SEE ON THE INTERNET THAT THIS TRANSMISSION PROBLEM IS VERY COMMON WITH THIS MODEL. WHY ISN'T DODGE DOING SOMETHING ABOUT THIS INSTEAD OF GOUGING THE PUBLIC (NOT TO MENTION PUTTING US IN DANGER)?*JB
- 12/04/2002· ENGINE AND ENGINE COOLING
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. THE SURPENTINE BELT FELL OFF THE MOTOR PLEASE FILL N ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
- 12/03/2017· AIR BAGS
THE INDICATOR LAMP AIR BAG IS ON CONTINUOUSLY. I DRIVE A VEHICLE ALL THE TIME, AND MY TRIP 50% HIGHWAY AND 50% CITY.
- 12/03/2004· ELECTRICAL SYSTEM
WHEN CONSUMER PUT KEY INTO THE IGNITION TO CRANK THE VEHICLE IT MADE A SQUEAKING/GRINDING NOISE. WHILE THE ENGINE WAS STILL RUNNING BLACK SMOKE CAME FROM UNDER THE HOOD. WAS NOT ABLE TO TURN VEHICLE OFF. VEHICLE TURNED OFF AUTOMATICALLY ON ITS OWN AFTER SMOKE STOPPED BILLOWING. VEHICLE WAS NOT TAKEN TO A DEALER.*AK
- 12/02/2004· STEERING,STRUCTURE,EQUIPMENT
I OWN A 1998 DODGE CARAVAN 3.3L AND LESS THAN 55,000 MILES, THE TENSIONER PULLEY WENT OUT OF ALIGNMENT, THE BOLT HOLDING THE TENSIONER IN PLACE WAS SHEARED IN HALF, THE BELT FELL OFF, AND THE STEERING LOCKED UP IMMEDIATELY. THANK GOD THIS HAPPEN IN THE SHOPPING MALL PARKING LOT AND NOT ON FREEWAY, THE VAN BE IMPOSSIBLE TO CONTROL! HAVE THE VAN TOWED TO C&M AUTO SERVICE, HAVE THE SERPENTINE BELT, THE SERPENTINE BELT TENSIONER REPLACED AND RE-ALIGN THE TENSIONER. THE BELT/PULLEY DESIGN ON THIS VAN IS FLAWED AND A MAJOR SAFETY HAZARD! IN BRAZIL, CHRYSLER DID A RECALL BACK IN 2000 - DUE TO SEVERAL ISSUES RELATED TO BELT/PULLEY SYSTEM ON THE CARAVAN AND GRAND CARAVAN MODELS.*AK
- 12/02/2002· POWER TRAIN
WHILE DRIVING THE CONSUMER HEARD A KNOCKING NOISE AND THE VEHICLE STARTED JERKING THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE PLANETARY GEARS FAILED. *TS *NLM
- 11/30/2001· ENGINE AND ENGINE COOLING
SERPINTINE FAN BELT JUMPS OFF PULLEYS WHEN DRIVING THROUGH 3-4 INCHES OF WATER REPLACED BELT DEALER STATED BELT TENSTIONER WAS FAULTY IN 2000 I REPLACED TENSTIONER NOV 2000 IN JUNE 2001 AND NOV2001 BELT JUMPED THE PULLEYS AGAIN EVEN WITH A NEW BELT AND TENSTIONER INSTALLED. *AK
- 11/29/2005· UNKNOWN OR OTHER
CONSUMER FENDER/BUMPER HANGS PULLING IT LOWER TO THE GROUND. *TS THE CONSUMERS VEHICLE WAS DAMAGED WHEN BEING TOWED BY A TOW TRUCK. *JB
- 11/29/2002· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
I ONLY HAVE 35,000 MILES ON THIS CAR AND OF COURSE THE WARRANTY IS EXPIRED. AND ALL OF A SUDDEN, THE CAR ACTS LIKE IT HAS 135,000 MILES ON IT. THIS HAS ALREADY COST ME OVER $200 TO REPAIR BRAKES BECAUSE OF ROTORS, NOT BAD BRAKES. NOW I NEED $1000 HEAD GASKET WORK. STARTER ONLY SEEMS TO START WHEN IT WANTS TO. VERY TEMPORAMENTAL. WHAT IS GOING ON HERE THAT A 35,000 MILE CAR WOULD HAVE SO MUCH WRONG SO SOON. DT
- 11/27/2001· AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- 11/27/2000· STEERING,EXTERIOR LIGHTING
SOME PART OF THE TURN SIGNAL MECHANISM BROKE INSIDE THE STEERING COLUMN. EVIDENTLY, A BROKEN PIECE MOVED INTO SUCH A POSITION AS TO JAM THE STEERING SHAFT. THIS OCCURRED DURING A LEFT TURN AT A CONTROLLED INTERSECTION FROM A STOP. THE STEERING JAMMED IN A LEFT TURN POSITION GIVING THE FEELING TO THE DRIVER (MY WIFE) THAT STEERING CONTROL HAD BEEN LOST. GIVING THE STEERING WHEEL SIGNIFICANTLY GREATER EFFORT BROKE FREE THE JAM CONDITION ALLOWING US TO PROCEED TO THE DEALER FOR REPAIR. THE SERVICE WRITER'S COMMENT WAS TO THE EFFECT THAT THIS WAS NOT UNUSUAL. MY ATTITUDE IS THAT IT SHOULD NEVER HAPPEN BECAUSE IF THE DRIVER PANICS, OR THE JAM CAN'T BE BROKEN, A SERIOUS ACCIDENT CAN HAPPEN. I HAVEN'T HEARD OF A REPAIR CAMPAIGN ON THIS TYPE OF FAILURE. OTHER THAN THAT INSTANCE, THIS VAN IS FINE IN EVERY RESPECT. THANKS FOR YOUR SERVICE. *AK
- 11/25/2002· POWER TRAIN
CONSUMER STATED THE TRANSMISSION FAILED, THE MANUFACTURER OFFERED TO REIMBURSE CONSUMER 50% OF THE COST OF THE REPAIR. TS *JB
- 11/24/2000· VEHICLE SPEED CONTROL
WHILE DRIVING ON INTERSTATE AT 55 MPH VEHCILE WOULD NOT STOP ACCELERATING, EVEN WITH FOOT OFF GAS PEDAL, VEHCILE KEPT ACCELERATING. TOOK VEHICLE TO MECHANIC, AND HE SAID THAT OPEN PORTION ON ACCELERATOR CABLE WAS EXPOSED. ONE OF THEM WERE IN A BIND WHICH CAUSED IT TO WEAR, AND WORN ACCELERATOR WON'T GO BACK DOWN, ONLY WAY TO STOP WAS TO UNHOOK EVERYTHING. THEN THERE WAS NO ACCELERATION.*AK THE ONLY WAY TO STOP THE ACCELERATING VEHEICLE WAS TO TURN OFF THE ENGINE. *YH
- 11/23/2004· AIR BAGS
THE CONSUMER TOOK THE VEHICLE IN FOR THE RECALL ON THE CLOCK SPRING. HOWEVER, WHEN HE ARRIVED HE WAS TOLD THE PART WAS NOT AVAILABLE. *JB THE CONSUMER CALLED THE DAY BEFORE AND WAS TOLD THAT THE PART WAS IN STOCK. *NM
- 11/21/2003· SUSPENSION
CONSUMER STATES WHILE PREPARING TO PULL OUT OF HIS DRIVEWAY, BOTH OF HIS FRONT WHEELS COLLAPSED. HE STATES HE HAD HIS VEHICLE TOWED TO THE NEAREST SERVICE STATION AND REPAIRED. BUT HE DOESN'T THINK THERE IS A RECALL OF THIS TYPE OF DEFECT. *NLM
- 11/21/2001· TIRES
TIRE BLEW OUT AT FREEWAY SPEED, TREAD WAS IN GOOD CONDITION, CAUSE UNCLEAR (POSSIBLY PUNCTURE). *AK (TIRESIZE: P215/65R15)
- 11/21/2001· PARKING BRAKE
EMERGENCY PARKING BRAKE WOULD NOT STAY ENGAGED, INTERMITTENTLY WHEN ENGAGED IT WOULD BACK ITSELF OFF OR DISENGAGE COMPLETELY. DEALER NOTIFIED. *AK THE CONSUMER STATED THAT THE ORIGINAL PARKING BRAKE ASSEMBLY BROKE AND WAS REPLACED. *YH
- 11/20/2002· STEERING
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED ON FLAT SURFACE AND NO WARNING THE STEERING WHEEL WILL LOCK UP AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED TS