Safety ratings
1997 Plymouth Grand Voyager
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (5)
- SEAT BELTS:INTEGRATED CHILD SEATCampaign 97I001000 · 24/10/1996
VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.
Risk: THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.
Fix: OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.
- TIRES:BEADCampaign 97V200000 · 13/11/1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Risk: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Fix: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEMCampaign 00V268000 · 13/09/2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Fix: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
- AIR BAGS:FRONTALCampaign 02V293000 · 07/11/2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Fix: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
- CHILD SEATCampaign 98V185000 · 06/08/1998
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Risk: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Fix: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Owner complaints
Most-reported areas
- POWER TRAIN49
- ENGINE AND ENGINE COOLING47
- AIR BAGS47
- ELECTRICAL SYSTEM42
- STEERING23
- FUEL SYSTEM21
- GASOLINE18
- VEHICLE SPEED CONTROL17
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2002· ENGINE AND ENGINE COOLING
NO PARTS AVAILABLE. RECALL#00V268000 FUEL LEAKAGE. CHRYSLER MAZDA 910-347-6678 PLEASE PROVIDE THE ADDRESS OF THE DEALER. TS
- 12/30/2002· STEERING
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE DEALER, CONSUMER RECEIVED A RECALL NOTICE ABOUT SIX MONTHS AGO, ARRANGED AN APPOINTMENT WITH THE DEALER. HAS BEEN SIX MONTHS AND THEY DON'T HAVE THE PART. PLEASE PROVIDE FURTHER INFORMATION. TS *TR
- 12/27/2015· SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
TAKATA RECALL,SERPENTINE BELT HAS SHREDDED AT LEAST SIX TIMES AND JUST CAME OFF THREE TIMES ,TENSIONER REPLACED THREE TIMES,IDLER PULLEY TWICE,WHEN BELT SHREDS WIRES SEVER AND VAN STOPS ABRUPTLY,WINDSHIELD WIPERS STOP ABRUPTLY HESITATING BEFORE RESUMING,SWAY BAR LINKS NEED REPLACED,O2SENSORS CHECK ENGINE LIGHT TO COME ON,CV AXLES FAILING REPLACED RIGHT TWICE,HUB ASSEMBLY AND BRAKE CALIPERS MISS ALIGNED,ENGINE MOUNTS FAILED AND NEEDED,REPLACED,AIRBAG AND ABS LIGHTS ON DASHBOARD PANEL FUSE BLOWING,TAILLIGHTS POSSIBLE SHORT CAUSING BRAKE LIGHT TO FAIL,BATTERY NEEDING TO BE DISCONNECTED. TO SAVE BATTERY FROM DYEING DUE TO BRAKE LIGHTS STAYING ON CONSTANTLY, TRANSMISSION JERKING AND HESITATING IN REVERSE AND FIRST GEAR,PASSENGER SIDE WINDOW NOT OPERATING POSSIBLE PROBLEM,BACK WINDOWS OPEN BUT WILL NOT ALWAYS SHUT,HORN NOT WORKING,REPLACED FUEL PUMP DUE TO GAS LEAK,WHEN BRAKING VAN LURCHES FORWARD,FRONT END SHAKES, TIE BAR ENDS REPLACED,HEATER BLOWS COLD ON PASSENGER SIDE AND NOT COOLING,MOST PROBLEMS OCCURRED WHILE DRIVING,REPLACED STOP BRAKE SWITCH, BRAKE LIGHT DRIVERS SIDE ILLUMINATED, BUT NOT WHEN BRAKE PETAL PUSHED,TRANSMISSION LEAKING BY CV AXEL,TURN SIGNALS AND PANELS INSIDE BY DASH NOT ALWAYS OPERATING,ONLY WHEN NEGATIVE TERMINAL IS READJUSTMENT,LIGHTS FLASHING AS IF PANIC MODE WAS ACTIVATED WHEN CAR IS NOT ON,RATTLING. SOUND FROM FRONT OF VAN POSSIBLE CV AXEL OR SUSPENSION.
- 12/26/2001· FUEL SYSTEM, GASOLINE
THERE IS A CONSTANT FUEL SMELL INSIDE THE VEHICLE, THERE IS A RECALL ON LEAKING O- RINGS. BUT, THIS VEHICLE IS NOT INCLUDED DUE TO VIN. *AK *JB
- 12/24/2002· FUEL SYSTEM, GASOLINEFire
VEHICLE FIRE NAR 1/21/2003 5 MINUTES AFTER THE CONSUMERS SON PARKED THE VEHICLE, IT CAUGHT ON FIRE. AFTER THE FIRE, THE CONSUMER LEARNED OF A RECALL REGARDING A POTENTIAL FIRE.*JB
- 12/22/1998· POWER TRAINCrash
THE CONSUMER HAS EXPERIENCED PROBLEMS WITH AUTOMATIC TRANSMISSION. WHILE VEHICLE WAS PARKED IN THE DRIVEWAY IT DRIFTED FORWARD ON ITS OWN AND CRASHED INTO THE WALL IN GARAGE. THE CONSUMER HAD TO GET IN THE VEHICLE AND PUT SHIFT INDICATOR DOWN IN ORDER TO GET THE VEHICLE TO STOP ROLLING. THE MANUFACTURER HAS BEEN CONTACTED. *AK *ML
- 12/20/2007· STEERING
OEM LIFETIME LUBRICATED TIE ROD END SEPARATED CAUSING LOSS OF STEERING CONTROL WHILE PARKING - HAD IT FAILED WHILE DRIVING COULD HAVE BEEN DEADLY. *TR
- 12/19/2007· ENGINE AND ENGINE COOLINGFire
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. THE VEHICLE HAD BEEN RUNNING FOR APPROXIMATELY TEN MINUTES WHEN THE CONTACT HEARD A LOUD NOISE. SOON AFTERWARDS, THE VEHICLE CAUGHT FIRE. THERE IS A RECALL FOR THIS FAILURE ON PLYMOUTHS WITH A DIFFERENT SIZE ENGINE. THE CURRENT MILEAGE, RECALL NUMBER, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 87,000.
- 12/19/2001· AIR BAGS
AIR BAG LIGHT REMAINS ILLUMINATED DURING NORMAL OPERATION. DEALERSHIP EXAMINED VEHICLE AND DETERMINED CLOCKSPRING HAD TO BE REPLACED AT CONSUMERS EXPENSE. *AK CONSUMER IS REQUESTING REIMBURSEMENT DUE TO BEING INFORMED THAT THIS WAS PART OF A RECALL. *JB
- 12/18/2001· AIR BAGS
AIR BAG LIGHT ILLUMINATED ON DASHBOARDM CONSUMER HAS CONTACTED DEALER, DEALER DETERMINED THAT CLOCK SPRING ASSEMBLY HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. *AK *SLC
- 12/18/1999· POWER TRAIN
THE SPEEDOMETER AND ODOMETER PERIODICALLY STOP WORKING. IT DOESN'T HAPPEN EVERY TIME THE CAR IS STARTED. *AK
- 12/17/1997· STEERING,SERVICE BRAKES, HYDRAULIC
ABS KEEPS DISABLING ITSELF, CAUSING THE ABS LIGHT TO KEEP COMING ON. DEALER REPLACED STEERING COLUMN. DEFECT IS STILL REOCCURRING. *AK
- 12/05/2003· AIR BAGS
WHILE DRIVING AT 15 MPH AND WITHOUT ANY WARNING PASSENGER'S AIR BAG DEPLOYED.*AK
- 12/02/2003· EXTERIOR LIGHTING
LETTER REGARDING FACTORY INFERIOR HEADLIGHTS ON 1997 PLYMOUTH GRAND VOYAGER.*MR (NAR) *CB THE CONSUMER STATED THE LENSES CONTAINED A HAZE AND DID NOT GIVE OFF ENOUGH LIGHT FOR NIGHT TRAVEL. *JB
- 12/02/1999· ENGINE AND ENGINE COOLING
ENGINE CUTS OFF WHILE DRIVING. IT HAS HAPPENNED NUMEROUS TIMES. I'VE HAD IT TO THE DEALER TWICE FOR THIS. THEY SAY THEY CANNOT FIND THE PROBLEM AND NOTHING HAS BEEN DONE TO FIX THIS. ALSO, AT TIMES, THERE IS A MOMENTARY LOSS OF POWER TO THE WHEELS WHILE PRESSING THE ACCELERATOR. DEALER CANNOT FIND THIS PROBLEM EITHER. MILEAGE AT FIRST FAILURE, DATE OF FIRST FAILURE AND FAILURE SPEED ARE APPROXIMATE.
- 11/30/2007· AIR BAGS
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. WHILE DRIVING 10-15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. THE VEHICLE WAS ABLE TO BE DRIVEN. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VEHICLE WAS EXAMINED BY THE MANUFACTURER AND THEY FILED A REPORT. THE CURRENT MILEAGE WAS 89,948 AND FAILURE MILEAGE WAS 89,946.
- 11/29/2001· ENGINE AND ENGINE COOLING
THE BOLT HOLDING THE IDLER PULLEY BROKE RENDERING THE COOLING SYSTEM, POWER STEERING, ETC. USELESS. LUCKILY, THE VHEICLE WAS OPERATING AT LOW SPEED, AND MY WIFE WAS ABLE TO HANDLE THE VEHICLE. THIS HAS HAPPENED TWICE, AND THE VAN HAS ONLY 35000 MILES!
- 11/28/2001· AIR BAGS,ELECTRICAL SYSTEM
"AIRBAG" WARNING LIGHT STAYS ON WHILE DRIVING AND HORN DOES NOT WORK. MECHANIC SAYS THE AIRBAG CLOCKSPRING NEEDS TO BE REPLACED. SAME SYMPTOMS AS NHTSA ACTION NUMBER EA01-007.*AK
- 11/27/2000· ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY WHICH MAY CAUSE A CRASH. THERE WAS A BURNING SMELL, BUT DEALER COULD NOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
- 11/25/2002· SUSPENSION
WHILE DRIVING THE VEHICLE NOTICED THE REAR SWAY BAR WAS BROKE. DEALER DONT HAVE THE PART AT THIS MOMENT. PLEASE PROVIDE FURTHER INFORMATION.. TS
- 11/25/1997· ENGINE AND ENGINE COOLING,EQUIPMENT
BACTERIA GROWIN GIN AIR CONDITIONER EVAPORATOR COILS, CAUSING TERRIBLE ODOR. ALSO, ENGINE MAKES LOUD SIREN NOISE WHEN STARTED, OCCURS RANDOMLY. IN ADDITION, WHEN ENGINE STARTS TAPE PLAYER JAMS. *AK
- 11/22/2000· TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: )
- 11/22/1999· SERVICE BRAKES, HYDRAULIC
THE VEHICLE STARTED TO MAKE A SQUEAKING NOISE WHEN APPLYING THE BRAKES. A WEEK LATER THE ROTORS RAN COMPLETELY OUT. ROTORS HAVE BEEN REPLACED. *AK
- 11/21/2007· FUEL SYSTEM, GASOLINEFire
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING ERRATICALLY. THE HOOD WAS OPENED AND GAS WAS SEEN STREAMING OUT OF THE VEHICLE. THE VEHICLE WAS TURNED OFF AND A FIRE ENSUED. THE CONTACTS ARMS WERE BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS DESTROYED. DAIMLER CHRYSLER STATED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE, BUT NO ONE EVER ARRIVED. THE DEALER SENT A LETTER FROM THE CUSTOMER CLAIMS RESOLUTION GROUP INSTEAD, WHICH STATED THAT THE INVESTIGATION HAD BEEN COMPLETED AND THE CLAIM WAS DENIED. NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM: GASOLINE: FUEL INJECTION SYSTEM) WAS REFERENCED. THE PURCHASE DATE AND MILEAGE INFORMATION WERE UNKNOWN. UPDATED 4/7/08 *CN AURORA FIRE DEPT REPORT 04/08/08 *TR
- 11/21/2002· AIR BAGS
THE FAILURE MODE STARTED AS INTERMITTENT (AIR BAG LIGHT CAME ON) AND THE WITHIN A MONTH STAYED ON PERMANENTLY. DT
- 11/21/2000· TIRES
I NOTICED A SMALL SPLIT ON THE OUTBOARD SIDEWALL OF THE LEFT FRONT TIRE. EVEN THOUGH THE TIRES HAD ADEQUATE TREAD REMAINING, I DECIDED TO HAVE IT CHECKED OUT. ONE OTHER TIRE HAD A SLOW LEAK, AND BASED ON PRICES, I DECIDED TO REPLACE ALL FOUR TIRES. AFTER THE INSTALLATION OF THE NEW TIRES, THE SERVICE MANAGER COMMENTED THAT I MUST HAVE SOMEONE LOOKING OUT FOR ME. I ASKED WHAT HE MEANT AND HE TOOK ME OUT INTO THE SERVICE BAY TO SHOW ME THE TIRES. THREE OF THE FOUR HAD SPLITS BETWEEN THE SIDEWALL AND TREAD MEASURING 13 INCHES OR MORE. TWO OF THE TIRES HAD MULTIPLE SPLITS. ALL THREE TIRES HAD THE LONGEST SPLITS ON THE INBOARD SIDE OF THE TIRES (ONLY ONE HAD A SMALL SPLIT ON THE OUTBOARD SIDEWALL) AND THUS THE WORST PROBLEMS HAD NOT BEEN VISIBLE FOM OUTSIDE THE VAN. BECAUSE OF THE SLOW LEAK IN ONE TIRE I HAD BEEN KEEPING CLOSE TABS ON THE AIR PRESSURE TO KEEP IT WITHIN RANGE FOR ALL FOUR, BUT FOR SOME REASON THE TIRES HAD INORDINATE WEAR ON THE OUTSIDE EDGES ONLY. I DIDN'T KEEP ANY OF THE TIRES, BUT AFTER THE RECENT NEWS REGARDING A POSSIBLE RECALL OF SOME GOODYEAR TIRES , I FELT I SHOULD REPORT IT. I DON'T KNOW IF THIS IS ONE OF THE TIRES POSSIBLY BEING CONSIDERED FOR A RECALL, BUT SOMEONE SHOULD LOOK INTO THESE TIRES. THE SERVICE MANAGER INDICATED THAT ONE OR MORE WOULD LIKELY HAVE LOST TREAD WITHIN TWO HUNDRED MILES. I FEEL VERY LUCKY. *AK (TIRESIZE: P21565R15)( DOT NUMBER: TIRE SIZE: P21565R15 )
- 11/15/2004· VISIBILITY
1997 PLYMOUTH GRAND VOYAGER WINDSHIELD WIPERS START ON THERE OWN AND SOMETIMES CEASE TO FUNTION WHEN SWITCHED ON! THE WIPER WEAR EXCESSIVELY DUE TO STARTING ON DRY GLASS. CAN BE A HAZARD IF WIPERS FAIL TO FUNTION WHEN NEEDED. *AK HAD MECHANIC CHECKED MOTOR AND WIRING AND IN FORMED THAT IT COUND BE THE BODY CONTROL MODULE BUT IT IS A DEFECT FROM THE MANUFACTURE A NEW ONE COULD RESULT IN THE SAME PROBLEM AT A COST OF OVER $500.00! CHECKED ON INTERNET AND FOUND THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THIS YEAR VEHICLE
- 11/14/1997· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
VEHICLE WAS PARKED SITTING IN A DRIVEWAY,WENT TO START VEHICLE, PUT IT IN REVERSE, DID NOT REVERSE, INSTEAD IT ACCELERATED. ENGINE MOVED FORWARD. TRIED TO STOP OR GAIN CONTROL BY PUSHING BRAKE,TURNED OFF VEHICLE, PULLED KEY. THIS DEFECT CAUSED THE CONSUMER TO HIT ANOTHER VEHICLE THAT WAS ABOUT 100 FEET AWAY. *AK
- 11/11/2008· SUSPENSION,STRUCTURE
DISCOVERED SEVERE RUST-THROUGH OF THE FRONT LEFT-SIDE STRUT TOWER WHILE DOING ROUTINE FLUID LEVEL CHECKING. THE DAMAGE IS UNDER THE HOOD OF THE VEHICLE, AND INITIALLY APPEARED AS DIMPLED METAL WITHOUT ANY HOLES OR GAPS. THE METAL CRUMBLED IN MY HAND, AND REVEALED THE RUST THROUGH AS I PICKED AWAY THE PIECES. I RESEARCHED THE PROBLEM ON THE INTERNET, AND FOUND MANY IDENTICAL PROBLEMS, AS WELL AS THE TSB FROM CHRYSLER: 2304402 (NHTSA 10000317). SEVERAL OF THE REFERENCES HAD PICTURES THAT LOOKED JUST LIKE OUR VEHICLE. AS THE TSB NOTES, THERE IS A SPECIAL REPAIR KIT CREATED AND SUPPLIED BY THE MANUFACTURER JUST TO CORRECT THIS SPECIFIC ISSUE. ALTHOUGH OUT VEHICLE HAS NOT HAD ANY COLLAPSE OR OTHER CATASTROPHIC FAILURE, SEVERAL OF THE OWNERS HAD EXPERIENCED SEVERE PROBLEMS AS A A RESULT OF THIS STRUCTURAL FLAW. THE DEFECT WAS DESCRIBED MANY TIMES AS A RESULT OF A MANUFACTURING DETAIL, WHERE TWO SINGLE PIECES OF METAL WERE LAYERED TO BUILD THE STRUT TOWER. THE SEAM BETWEEN THESE TWO LAYERS OF METAL WAS NOT PROPERLY SEALED, AND AS A RESULT, MOISTURE WAS ALLOWED TO ENTER THE SEAM AND CORROSION INSIDE THE PLATE SANDWICH BEGAN. WITH THE PROBLEM INSIDE THE METAL STRUCTURE ESSENTIALLY HIDDEN FROM VIEW, THE METAL DECAY COULD CONTINUE TO ADVANCE WITHOUT EASY DISCOVERY. THE TSB IS DATED NEARLY 2 YEARS AFTER THE LAST VEHICLE DATE, WITH WARRANTY COVERAGE ALREADY EXPIRED. THIS IS A SERIOUS STRUCTURAL AND SAFETY PROBLEM, AND CHRYSLER IS NOT OFFERING TO RECOGNIZE THE DEFECT AND FIX THIS EXCEPT AT OUR COST. THIS MANUFACTURING DEFECT, AS DEMONSTRATED BY THE UNUSUAL DAMAGE PATTERN AS WELL AS THE SPECIAL REPAIR KIT NEEDS A SAFETY RECALL TO SUPPORT OWNERS AND CORRECTLY ASSIGN FAULT. *TR
- 11/05/2001· VISIBILITY
WINDSHIELD WIPERS COME ON INTERMITTENTLY WHEN IN OFF POSITION. CONSUMER HAS TO TURN WIPERS ON THEN OFF. VEHICLE NOT TAKEN TO DEALER. *AK *SLC
- 11/05/2001· SEAT BELTS
THE CHILD SEAT FAILURE WE EXPERIENCED CAN EASILY GO UNDETECTED. THE CABLE CONNECTING THE LATCH PLATE TO THE SEAT BELT RETRACTOR MECHANISM HAS BROKEN WHICH PREVENTS THE SEAT BELT FROM TENSIONING AND RESTRAINING OUR CHILD. I F THE DRIVER DOES NOT HAVE DETAILED UNDERSTANDING OF HOW THE SEAT BELT SHOULD WORK THE DRIVER WILL BE LULLED INTO A FALSE SENSE OF SECURITY. WHEN CHRYSLER WAS CONTACTED THEY OFFERED TO PAY FOR HALF OF THE REPAIR. I BELIEVE THIS IS A DESIGN FLAW THAT SHOULD BE REPAIRED BY THE MANUFACTURER. I HAVE OWNED RELIABLE CHILD SEATS WHICH HAVE ENDURED FOR MANY YEARS, ALL OF WHICH WERE FAR LESS EXPENSIVE AND NONE WITH SUCH A SILENT AND DANGEROUS DEFECT. I WOULD APPRECIATE YOUR ASSISTANCE AND BELIEVE THAT THIS MATTER SHOULD BE PURSUED FOR THE BENEFIT OF THE OTHER UNKNOWING DRIVERS.
- 11/03/2000· POWER TRAIN,EXTERIOR LIGHTING,AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- 10/31/2002· AIR BAGS
AIR BAG LIGHT STAYS ON CLICKING SOUND COMING FROM STEERING WHEEL. (CLOCKSPRING SUSPECTED) DT
- 10/29/2007· POWER TRAIN
WE BOUGHT THIS VAN WITH 46000 MILES ON IT. ONE MONTH LATER THE TRANSMISSION WENT. IT WAS BROUGHT TO THE DEALER WHERE THEY "REBUILT" THE TRANSMISSION. AT 67,000 MILES, THE TRANSMISSION WENT AGAIN, AND WE BOUGHT A NEW TRANSMISSION AND IT WAS INSTALLED. THE VAN RAN FINE UNTIL NOW, IT IS AT 90,000 MILES AND ONCE AGAIN THE TRANSMISSION IS SHOT! THIS IS SO UNFAIR AND UNSAFE. WE AS CUSTOMERS DESERVE BETTER! *TR
- 10/29/1997· STEERING
CONSUMER STATES WHEN IT RAINS AND WHEN MAKING SHARP TURNS THE POWER STEERING WILL LOCK UP. THE DEALER HAS REPAIRED THE VEHICLE. *AK
- 10/28/2000· POWER TRAIN
THE AUTOMATIC TRANSMISSION FAILED AND HAD TO BE REPLACED OR REBUILT. I BELIEVE IT WAS CAUSED BY A DESIGN FLAW.*AK
- 10/27/2000· ENGINE AND ENGINE COOLING,EQUIPMENT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- 10/26/2000· POWER TRAIN
WE HAVE HAD THE TRANSMISSION RELACED ON APRIL 8, 1998, OCTOBER13, 2000, OCTOBER 25, 2000, AND WHEN WE PICKED THE VEHICLE UP ON OCTOBER 25, 2000 NOT 2 HOURS LATER WE WERE BROKE DOWN ON THE SIDE OF THE ROAD AGAIN.*AK
- 10/25/2001· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
MULTIPLE ELECT. PROBLEMS WITH CAR: (3) ALTERNATORS, WIRE HARNESS(#12), REPLACED MAIN COMPUTER, (3) MAP SENSORS, (1) O2 SENSOR, CRUISE CONTROL INOPERABLE
- 10/24/2000· POWER TRAINCrash
A CHILD WAS ABLE TO PULL THE SHIFT LEVER WITHOUT BRAKE BEING APPLIED, CAUSING VEHICLE TO ROLL, RESULTING IN A COLLISION.*AK *SLC
- 10/23/2002· SEAT BELTSCrash
PASSANGER SUFFERS TRAMATIC/PERMANENT LEFT EYE INJURY DUE TO RESTRAINT MECHANISM FAILED TO LOCK KEEPING HIM FROM A SAFE DISTANCE FROM THE AIRBACK AND HITTING WINDSHIELD.
- 10/20/1997· POWER TRAIN
THE AUTOMATIC TRANSMISSION IS MAKING A CHIRPPING SOUND. DURING ANY SPEED THE SOUND GETS LOUDER GOING UP HILL. *AK.
- 10/18/2001· AIR BAGS
AIRBAG LIGHT HAS COME ON. DEALER SAID THAT CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. *AK CONSUMER STATED THAT AIRBAG WILL NOT WORK DUE TO BREAK IN CLOCKSPRING WHICH SUPPLIES POWER TO THE AIRBAG, CRUISE CONTROL AND HORN .*SLC
- 10/18/2000· UNKNOWN OR OTHER
CLOCK SPRING ASSEMBLY
- 10/16/2001· POWER TRAIN,VISIBILITY
VEHICLE WASN'T GOING IN GEAR. ALSO, WINDSHIELD WIPERS WOULD GO OFF INTERMITTENTLY. *AK
- 10/16/2001· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
MULTIPLE ELECTRICAL PROBLEMS/REPAIRS INCLUDING 3 ALTERNATORS/ 12 WIRE HARNESS/ 3 MAP SENSORS/ 1 O2 SENSOR, AND MAIN COMPUTER REPLACEMENT. STILL BEING SERVICED TO CORRECT PROBLEM OF STALLING OUT/HESITATING ALL DESCRIBED AS DRIVEABILITY PROBLEM. *AK
- 10/16/1997· SEATSCrash
VEHICLE REAR ENDED AT 55 MPH AND SEAT BACK COLLAPSED.
- 10/15/1999· VISIBILITY
MAJOR INCONVENIENCE, WIPERS ACTIVATE AUTOMATICALLY APPROX. EVERY 100 MILES
- 10/13/2000· POWER TRAIN
CONSUMER HAS PUT 3 TRANSMISSIONS (TORQUE CONVERTERS) IN THE VEHICLE. NLM
- 10/12/2005· STEERING
DT: CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. CONTACT WAS DRIVING ON A MAJOR HIGHWAY AT 45 MPH SPEED WHEN THE STEERING COLUMN LOCKED . NO WARNING AT ALL. THE CONTACT'S VEHICLE WAS MERGING OFF THE HIGHWAY TO THE RIGHT. THEN TURNED THE STEERING WHEEL TO THE RIGHT IT WAS VERY HARD TO TURN THE STEERING WHEEL. TURNED THE WHEEL TO THE LEFT, AND IT WAS VERY HARD TO TURN. THE CONTACT TURNED THE IGNITION OFF THEN BACK ON AGAIN AND IT WAS AS IF NOTHING HAPPENED. THEN, TOOK VEHICLE TO A MECHANIC, AND HE COULD NOT DUPLICATE THE PROBLEM. TOOK THE VEHICLE TO THE PLYMOUTH VOYAGER DEALER. THEY LOOKED AT IT, AND THE REPAIR COST WILL BE $900 TO FIX THE WHOLE RACK. CALLED THE CHRYSLER MANUFACTURER, AND THE CONTACT WAS TOLD THAT THEY WOULD PAY FOR HALF OF THE REPAIR COST . CONTACTED THE MANUFACTURER ON 10-11-05 AND 10-12-05.*AK