1997 Mercury Villager

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/1999· LATCHES/LOCKS/LINKAGES

  SIDE DOOR LATCHING SYSTEM RELEASES DURING TRAVEL. *AK

• 12/22/1999· STRUCTURE

  SLIDING DOOR POPS OPEN, CREATING AN APPROXIMATE 12" OPENING. THIS OCCURS AT VARIOUS SPEEDS,WITH DOOR UNLOCKED OR LOCKED. THE DOOR DOESN'T HAVE REMOTE ELECTRCIC OPENING,, I SUSPECT THE PROBLEM TO BE PURELY MECHANICAL,THIS HAS OCCURRED APPROXIMATELY 10 TIMES OVER THE LAST 6 MONTHS.MRE OFTEN DURING WARM WEATHER. *AK

• 12/11/2001· LATCHES/LOCKS/LINKAGES

  AFTER LEAVING THE VEHICLE AFTER USE AND LOCKED OR UNLOCKED, IT WOULD BE UNLOCKED OR LOCKED WHEN RETURNED.

• 12/09/2011· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT THE ENGINE WAS STARTED IN COLD WEATHER, THE VEHICLE WOULD EXHIBIT AN ABNORMALLY STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THERE WERE NO VISIBLE FUEL LEAKAGES BUT THE CANISTER AND THE CONNECTED HOSES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.

• 12/03/2001· VISIBILITY

  ATTEMPTING TO FIND THE CORRECT CONTROL, (DEFROST) AT NIGHT HAS CAUSED ME TO LEAVE THE ROADWAY.

• 12/03/1998· SERVICE BRAKES, HYDRAULIC

  WHEN DRIVING AND APPLYING THE BRAKES THERE IS A LOUD NOISE COMING FROM THE VEHICLE, AND CONSUMER STATES THE BRAKES ARE RUBBING METAL TO METAL AND THE NOISE COMES AND GOES AT TIMES. DEALERGROUND THE BRAKE ROTORS AND REPLACED THE PADS. ALSO, THE BRAKES ARE GRINDING, AND THE VEHICLE HAS BEEN TO THE DEALER FOR REPAIRS FOUR TIMES, AND THEY CAN'T DETERMINE THE PROBLEM. *AK *ML

• 12/02/2003· FUEL SYSTEM, GASOLINE

  THERE WAS A FILLER PIPE/VENT HOSE FAILURE WHICH WAS RECALLED AND REPAIRED IN MARCH 2001. IT FAILED A SECOND TIME IN THE SAME LOCATION. *AK RECALL#00V419002 *SCC *JB

• 11/30/2000· FUEL SYSTEM, GASOLINE

  FILLED FUEL TANK, DROVE HOME, PARKED VAN IN GARAGE. SMELLED GAS & FOUND HUGE GAS PUDDLE UNDER VAN. GAS WAS ALMOST POURING OUT. VERY DANGEROUS SITUATION. DEALER WILL NOT FIX UNDER RECALL 96V203000.*AK

• 11/23/1998· FUEL SYSTEM, OTHER

  VEHICLES FUEL LINE FAILED CAUSING A STRONG GAS ODOR TO ENTER THE CABIN OF THE VEHICLE.

• 11/22/2004· SERVICE BRAKES, HYDRAULIC

  CONSTANT PROBLEM WITH BRAKES WITH MY MERCURY VILLAGER GS, 1997. *JB

• 11/20/2002· STRUCTURE

  SLIDING DOOR POPS OPEN. DT

• 11/19/1997· SERVICE BRAKES, HYDRAULIC

  BRAKES NOT WORKING PROPERLY, EXTENDED STOPPING DISTANCES.

• 11/10/2003· VISIBILITY

  WHILE DRIVING DOWN THE HIGHWAY, DRIVER SIDE FRONT WINDOW 'POPPED', SHATTERED, THEN FLEW INWARD ON ME. POLICE INSPECTION OF VEHICLE DID NOT FIND ANY SLUGS, WAS NOT DRIVING UNDER A BRIDGE, NOR NO CARS NEXT TO ME.*AK

• 11/07/2007· FUEL SYSTEM, GASOLINE

  TL*THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT EVERY TIME HE FILLS UP HIS GAS TANK AND PARKS THE VEHICLE, FUEL LEAKS OUT FROM UNDERNEATH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE VENT HOSE FOR A SERVICE CHARGE BECAUSE IT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V419002 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT AND FAILURE MILEAGES WERE 106,108. RECALL# 00V419002 UPDATED 11/26/07. *JB

• 11/05/2003· ENGINE AND ENGINE COOLING

  THERE WERE PROBLEMS WITH THE EXHAUST MANIFOLD BOLTS. THE MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. *AK *SCC *JB

• 11/05/1998· ENGINE AND ENGINE COOLING

  GASOLINE FUMES ARE FILLING UP THE INSIDE OF THE VEHICLE AT ANY GIVEN TIME WITHOUT ANY WARNING. VEHICLE HAS BEEN REPAIRED 4 TIMES FOR THE SAME GAS LEAK. DEALER HAS BEEN NOTIFIED. *AK

• 11/03/2000· FUEL SYSTEM, GASOLINE

  CONSUMER'S VEHICLE HAD FUEL LEAKAGE. CONSUMER BROUGHT VEHICLE TO A DEALER IN TIME. DEALER FOUND THAT THE TANK & TUBE THAT OHAD TO BE REPLACED. RECALL 96V203000/ MANUFACTURER'S RECALL 96S56 DID APPLY TO CONSUMER. MANUFACTURER WASN'T WILLING TO HELP WITH COST. PART WAS NOT AVAILABLE IN THE U.S. & FORD WAS NOT PRODUCING IT. *AK

• 11/02/2001· ENGINE AND ENGINE COOLING

  EXHAUST MANIFOLD BOLTS BROKEN OFF IN ENGINE CAUSING A SERIOUS EXHAUST LEAK. WAS QUOTED $1,100 MIN. TO FIX IT AT MANTECA FORD. LATER FOUND OUT THAT THERE IS A HIDDEN MANUFACTUERS WARRANTY ON THIS DEFECTIVE PART AND NEITHER MANTECA FORD OR FORD MOTOR WILL ACKNOWLEDGE THIS OR HELP WITH THE LIABLITY OF THE REPAIRS THAT WERE DONE. I HAVE CONTACTED OTHERS WHO HAVE HAD THE SAME PROBLEM AND THEY WERE TAKEN CARE OF OR IGNORED LIKE I WAS. I THINK THERE SHOULD BE A RECALL ON THESE BOLTS AND ALL ENGINES SHOULD BE REPAIRED. THESE ARE FAMILY VEHICLES THAT ALOT OF US WORK HARD AND RELY ON THESE VANS TO GET OUR CHILDREN AROUND AND OURSELVES TO WORK. WHAT HAPPENED TO TRUTH AND HONESTY?*AK

• 10/31/2003· LATCHES/LOCKS/LINKAGES

  DOOR LOCKS ENGAGE INTERMITTENTLY BY THEMSELVES. THIS OCCURS BOTH WHEN THE VEHICLE IS RUNNING AND OFF, AND WHEN THE VEHICLE IS MOVING OR PARKED. *LA

• 10/22/2002· STRUCTURE

  DOOR LOCKS CONTINUALLY LOCK AND UNLOCK THEMSELVES WHETER DRIVING OR PARKED

• 10/19/1999· SERVICE BRAKES, HYDRAULIC,STRUCTURE,EQUIPMENT

  WE STARTED REPORTING THE PROBLEM WITH THE SLIDING DOOR ON 7/15/99. THE LOCK DID NOT LOCK OR UNLOCK CONSISTENTLY WHETHER USING THE REMOTE OR THE INSIDE AUTOMATIC BUTTON AND THE DOOR RATTLED LIKE SOMETHING WAS LOOSE INSIDE. THE SERVICE DEPT AT CAPITOL LINCOLN MERCURY(RICHMOND, VA) DECIDED TO REPLACE THE ANTENNA ON 8/16. THIS DID NOT CORRECT THE PROBLEM. ON 10/4, I TOOK IT BACK AGAIN AND THEY REPLACED THE SLIDING DOOR LOCK ACTUATOR. THIS CORRECTED THE PROBLEM WITH THE DOOR LOCKING/UNLOCKING BUT NOW, THE CHILD SAFETY LOCK IS STUCK AND THE DOOR STILL RATTLES.****I INITIALLY REPORTED A PROBLEM WITH THE STEERING WHEEL SHIMMEYING AND THE BRAKES GRABBING ON 8/16. THEY REPORTED THE BRAKES WERE OKAY - 5MM. I HAD THE TIRES REPLACED AND ALIGNED WHICH TOOK 3 DAYS BECAUSE THEY DIDN'T REALIZE THAT THEY ONLY HAD 3 TIRES. THE STEERING WHEEL CONTINUED TO SHIMMEY SO I TOOK IT BACK ON 10/13. THE WEIGHTS HAD FALLEN OFF SO THEY HAD TO REBALANCE THE TIRES. THEY ALSO STATED THE THE VIBRATION WHEN BRAKING WOULD BE FIXED BY TURNING THE FRONT ROTORS WHICH THEY DID. THEY STATED THAT WITH THE TURNING OF THE ROTORS THAT I SHOULD REPLACE MY BRAKES WHICH I DID...FOR $55.83. THE NEXT DAY, 10/14, I TOOK THE VAN BACK BECAUSE IT SOUNDED LIKE SOMETHING WAS RUBBING UNDER THE CAR. THIS PROBLEM WAS CORRECTED BY REPLACING THE ROTORS THAT THEY TURNED THE PREVIOUS DAY. CURRENTLY, THE STEERING WHEEL STILL SHIMMIES JUST NOT TO THE EXTENT AS BEFORE. I'M TAKING IT BACK AGAIN ON 10/20.*AK

• 10/15/2001· FUEL SYSTEM, GASOLINE

  AFTER THE RECALL WAS DONE ON A FUEL HOSE THE VEHICLE HAS ON AN OFF SMELLE OF VERY STRONG GAS FUMES INSIDE THE PASSENGER COMPARTMENT AND OUTSIDE THE VAN AS WELL, TOOK THE VEHICLE BACK TO THE DEALER AND THE FUMING PROBLEM SEEMED TO BE COMING FROM A GAP IN THE BODY SEAM AREA OF THE VEHICLE IN WHICH THEY SEALED, POSSIBLE OF MANUFACTURING DEFECT. *YD

• 10/07/1998· AIR BAGS,STRUCTURE,TIRES

  SLIDING DOOR PANEL FALLS OFF, THERE IS A SPOT ON THE DOOR IF CONSUMER TOUCHES IT THE DOOR POPS OPEN. TIRES ARE BALD, AND AIR BAG LIGHT FLASHES.

• 10/07/1998· AIR BAGS,STRUCTURE,TIRES

  SLIDING DOOR PANEL FALLS OFF, THERE IS A SPOT ON THE DOOR, AND IF ONE TOUCHES IT THE DOOR POPS OPEN. ALSO TIRES ARE BALD, AND AIR BAG LIGHT FLASHES.

• 10/03/2000· LATCHES/LOCKS/LINKAGES

  WHEN CLOSING SLIDING DOORS AND USING REMOTE OR MANUALLY LOCKS, DOORS LOCKING MECHANISM IS NOT CATCHING, PREVENTING DOORS FROM LOCKING. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS ORDERED PARTS. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

• 10/01/2001· LATCHES/LOCKS/LINKAGES

  DOORS LOCK BY THEMSELVES WHETHER CONSUMER IS IN VEHICLE OR NOT. IT SEEMS TO BE WORSE IN HOT WEATHER. CONTACTED DEALER, AND DEALER HAD TRIED TWICE, BUT HAS NOT FIXED PROBLEM.*AK

• 09/28/1998· UNKNOWN OR OTHER

  NONE PROVIDED.

• 09/24/2001· STRUCTURE

  ALL OF THE DOORS LOCK BY THEMSELVES. IT HAS HAPPENED MANY TIMES. WE CAN BE OUT OF THE CAR OR IN IT. THE KEYS CAN BE OUT OF THE IGNITION. IT USUALLY HAPPENS WHEN WE ARE PARKED BUT IT HAS ALSO HAPPENED WHEN WE WERE DRIVING. THERE HAVE BEEN NUMEROUR TIMES WHENWE HAVE TRIED TO UNLOCK THE CAR WITH THE REMOTE AND IT "QUICKLY" LOCKS ITSELF BACK UP; THIS MAY REPEAT ITSELF FOR OR FIVE TIMES BEFORE WE CAN GET INTO THE CAR.*AK

• 09/18/2003· SERVICE BRAKES, HYDRAULIC

  DEFECTIVE ABS IN 1997 MERCURY VILLAGER. WHILE SITTING STILL THE BRAKE PEDAL WILL RELEASE CAUSING THE VEHICLE TO LUNGE FORWARD POSSIBLY STRIKING SOMEONE OR SOMETHING. I HAVE RESEARCHED THIS PROBLEM ONLINE AND FOUND SEVERAL SIMILAR STATEMENTS FROM OWNERS OF THE SAME VEHICLE. *JB

• 09/17/2001· LATCHES/LOCKS/LINKAGES

  OUR DOORS LOCK BY THEMSELVES INTERMITTENTLY. MOSTLY HAPPENS WHEN VEHICLE IS SHUT OFF AND DOORS ARE UNLOCKED, AS THE PASSENGER SIDE DOOR IS OPENED THE DOORS (ALL) LOCK AGAIN. IT HAS HAPPENED A FEW TIMES WHEN THE DOORS ARE SHUT, THE VEHICLE WILL LOCK BY ITSELF. IT ONCE DID IT WITH A CHILD INSIDE AND WE HAD TO GET THE OTHER SET OF KEYS TO UNLOCK IT. THIS COULD HAVE BEEN MORE OF A PROBLEM IF THE OTHER KEYS WERE NOT IN CLOSE POROXIMITY.*AK

• 09/11/2000· STRUCTURE

  THE POWER LOCKS HAVE SELF-ACTIVATED ON 20+ OCCASSIONS. IT IS NOT ON A REGULAR BASIS, BUT IS INTERMITTENT. THIS HAS BEEN OCCURING FOR THE LAST MONTH OR SIX WEEKS. THE AIR BAG LIGHT HAS BEEN FLASHING FOR THE LAST TWO MONTHS.*AK

• 09/08/2001· STRUCTURE

  POWER LOCKS LOCK ON THEIR OWN, W/OR W/O KEY IN IGNITION, SHERIFF'S OFFICE HAD TO JIMMY TO GET MY 2 YEAR OLD OUT. SHE WAS RESTRAINED BY CAR SET. REPEATED ATTEMPTS TO GET REPAIRED BY DEALER. ONLY FIXED AFTER WARRANTY EXPIRED AND US CHARGED $265.07. CLAIMED IT TO BE "DIFFERENT PROBLEM" THOUGH RECORDS SHOW SAME COMPAINT. WANT REFUND. RE: HTTP://CBSNEWS.COM/NOW/STORY/0,1597,310231-412,00.SHTML REGARDING SAME PROBLEM.

• 09/05/2002· WHEELS

  FACTORY STEEL WHEEL SPLIT AT WELD AND WAS REPLACED UNDER WARRANTY NEAR 30,000 MI. SINCE THEN ONE OTHER HAS BEEN REPLACED AT MY EXPENSE AND THE TWO REMAINING FACTORY WHEELS HAVE DEVELOPED SLOW LEAKS BUT ARE STILL ON THE VEHICLE. THE REAR AIR CONTROLL FAILED AND WAS REPLACED UNDER WARRANTY AT ABOUT 33,000 MI. IT HAS FAILED AGAIN JUST OVER 75,000 MILE LIMIT OF THE EXTENDED WARRANTY WE PURCHASED. WE HAVE HAD AN ONGOING PROBLEM WITH THE A/C FROM THE DAY WE DROVE IT HOME. AT FIRST IT SMELLED HORRIBLE AND AFTER SEVERAL COMPLAINTS TO THE DEALER THEY USED A DE ODERIZING MACHINE WITH LITTLE TO NO EFFECT. IT THEN QUIT COOLING AND HAD TO BE RECHARGED SEVERAL TIMES AT PERIODS OF ONE DAY UP TO ONE WEEK! AT LAST THEY REPLACED THE SEALS WHICH SOLVED THE LEAK PROBLEM BUT THE ODOR STILL REMAINED. THE CUSTOMER SERVICE PERSON AT SHOWCASE LINCOLN/MERCURY DESCRIBED IT "AS THOUGH SOMEONE URINATED IN THE DUCTWORK OR VENTS" AFTER MANYSOMETIMES HEATED DISCUSSIONS WITH THE SERVICE MANAGER AND THE SHOP FOREMAN THEY FINALLY PUT ME IN TOUCH WITH THE DISTRICT REP FOR FORD/MERCURY OF WHICH I STILL HAVE THE VARIOUS NOTES I TOOK DURING CONVERSATIONS WITH BOTH MERCURY CUSTOMER SERVICE AND WITH THE AREA REP. ULTIMATELY I WAS TOLD I WOULD GET A $2,500.00COUPON TO USE ON OUR NEXT PURCHASE. AS OF THIS DATE SOME FOUR YEARS LATER WE STILL HAVE NOT RECIEVED IT AND ARE BEING IGNORED BY THE DEALERSHIP WHEN WE INQUIRE ONCE AGAIN. THE ODOR IS STILL PRESENT AND WILL AFFECT THE TRADE IN OR SALE VALUE OF THE VEHICLE THE DEALERSHIP SAYS THEY HAVE NO KNOWLEDGE OF A PROBLEM WITH EITHER THE WHEELS OR THE A/C EXCEPT MINE! I REFUSE TO BELIVE THAT MINE IS AN ISOLATED CASE! UNTIL NOW I HAD NO IDEA OF HOW TO CONTACT ANYONE OR ORGANIZATION THAT COULD BE OF POTENTIAL ASSISTANCE.

• 09/05/1999· LATCHES/LOCKS/LINKAGES

  MULTIPLE SELF ACTIVATION OF AUTO LOCK MECHANISM. THE CAR WILL "LOCK ITSELF" WITHOUT A BUTTON BEING PUSHED, OR USE OF REMOTE KEY ACCESS. THIS HAS HAPPENED IN THE GARAGE WITH THE ENGINE ON. IT HAS HAPPENED AT A GAS STATION WHERE THE KEY IS LEFT IN THE IGNITION. IT HAS HAPPENED WITH CHILDREN IN A HOT CAR, WHO MUST WAIT FOR AAA TO ARRIVE. THIS CONDITION PRESENTS A SERIOUS THREAT TO SMALL CHILDREN AND SITUATIONS WHERE THE CAR CAN NOT BE MOVED WHEN NECESSARY.

• 09/04/1998· STEERING

  STEERING COLUMN CRACKED FROM FACTORY CAUSING THE VEHICLE TO EXPERIENCE SEVERE ALIGNMENT PROBLEMS AND INSTABILITY AT HIGHWAY SPEEDS.

• 09/03/2003· POWER TRAIN

  VEHICLE IS ABLE TO SHIFT GEARS EVEN THOUGH KEY HAS BEEN REMOVED. *AK

• 09/02/1999· SEAT BELTS

  SEAT BELT BUCKLE HOLDER IS MISSING FOR THIRD BENCH SEAT, CLOSEST TO SLIDING DOOR. WHEN DRIVER SLIDES FOWARD IT CAUSES LACK OF PROTECTION, ESPECIALLY IN EVENT OF A LATERAL IMPACT ACCIDENT. *AK

• 08/29/2000· STRUCTURE

  DOOR LOCKS LOCK INDEPENDENTLY MAKING ENTRY AND EXIT DIFFICULT- TECHNICAL SERVICE BULLETIN 9823-6, PRESENTS DANGER OF BEING LOCKED IN CAR FOR SMALL CHILDREN IN DANGEROUSLY HOT SUMMER WEATHER IN ARIZONA

• 08/29/2000· SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash

  DRIVER WAS AT A STOP AND LIFTED FOOT OFF THE BRAKE AND LIGHTLY REAR ENDED ANOTHER VEHICLE AT ABOUT 1-2MPH, AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER HAS SEEN VEHICLE. *AK

• 08/29/2000· SERVICE BRAKES, HYDRAULIC

  REPORTING PROBLEM WITH VEHICLE APPLYING BRAKES BY ITSELF AT 40 MPH OR MORE.MORE ACCELERATION, THE MORE VEHICLE WOULD VIBRATE FROM THE FRONT. DEALER NOTIFIED, AND WAS UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

• 08/28/2000· VEHICLE SPEED CONTROL,EQUIPMENT

  THE AIR CONDITIONING COMPRESSOR FAILED. MY MECHANIC INDICATES THAT THIS IS A CHRONIC PROBLEM WITH MERCURY VILLAGER VANS. THE ACCELERATOR STICKS INTERMITTENTLY WHEN TRYING TO ACCELERATE FROM A STAND STILL, CAUSING A NEED TO PRESS THE ACCELERATOR HARDER WHICH CAUSES A JERKING OF THE VAN.

• 08/23/2000· STRUCTURE

  POWER LOCKS ON ALL DOORS INADVERTENTLY LOCK WITHOUT MANUAL OPERATION DUE TO A MALFUNCTION WITH THE LOCK ACTUATOR. *AK ALL DOORS LOCKS WHILE DRIVING ,WHEN ENGINE IS OFF AND DOOR IS CLOSED. *YH

• 08/20/2001· ENGINE AND ENGINE COOLING

  CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY, AND WITHOUT PRIOR WARNING, VEHICLE SHUT OFF. LOST POWER BRAKES AND STEERING. DEALERSHIP WAS AWARE OF THE PROBLEM. SHE PAID TO HAVE VEHICLE PUT ON A MACHINE, BUT PROBLEM COULDN'T DOUBLE ITSELF.*AK

• 08/19/1999· STRUCTURE

  DOORS LOCK AUTOMATICALLY WHEN CONSUMER IS OUTSIDE OF VEHICLE. DEALER WAS CONTACTED, AND STATED THEY HAD NO CORRECTIVE ACTION FOR THIS MATTER. *AK *ML

• 08/09/2001· VEHICLE SPEED CONTROL

  ACCELERATOR PEDAL STICKS WHEN VEHICLE IS STOPPED. REQUIRES EXCESSIVE FORCE TO DEPRESS PEDAL, RESULTING IN VEHICLE SUDDENLY LURCHING FORWARD. DEALER SAYS THIS IS COMMON PROBLEM WITH VILLAGERS. I FEEL THIS IS A SERIOUS SAFETY ISSUE.*AK

• 08/06/1999· SERVICE BRAKES, HYDRAULIC

  HAD TOTAL BRAKE FAILURE, PEDAL WENT RIGHT TO FLOOR, EMERGENCY BRAKE WENT ALL THE WAY DOWN BUT HAD NO STOP EFFECT. I PRESSED ON PEDAL TO GET CAR OUT OF PARK SO I WAS NOT MOVEING. ALL THE BRAKE FLUID WAS OUT OF THE RESIVORE

• 07/31/2001· FUEL SYSTEM, GASOLINE

  CONSUMER RECEIVED RECALL (00S59) VEHICLE WAS TAKEN INTO DEALESHIP, WHEN CONSUMER ARRIVED TO PICK UP VEHICLE, HE WAS INFORMED THAT THEY DID NOT HAVE ENOUGH TIME TO FIX VEHICLE.*JB

• 07/30/2010· SEATS

  HEADREST GUIDES ARE NO LONGER AVAILABLE FROM MANUFACTURER (FORD OR NISSAN). THE GUIDE ITSELF IS A CHEAPLY BUILT PLASTIC SLEEVE WHICH BREAKS EASILY (I'VE BEEN THROUGH SEVERAL IN MY NINE YEARS OF OWNERSHIP). UNFORTUNATELY, THE HEADREST CANNOT BE SECURED TO THE SEAT WITHOUT THEM!! *TR

• 07/29/1999· SERVICE BRAKES, HYDRAULIC

  THE "TABS" THAT HOLD THE REAR BRAKE SHOES ON THE WHEEL CYCLINDER SHEARED OFF. THE BRAKE SHOES WERE JUST FLOATING INSIDE THE DRUM. STOPPING ABILITY SEVERELY DETERIORATED. I HAD TO MAKE EMERGENCY REPAIRS AT MEINEKE SHOP. FORD AND DEALERSHIP REFUSES TO INSPECT PARTS TO SEE IF THEY ARE DEFECTIVE, UNLESS I TAKE INITIATIVE TO PERSUADE DEALER TO LOOK AT THEM, AND THEY PERSUADE FORD REP TO INVESTIGATE. THIS CANNOT BE NORMAL WEAR AND TEAR. A RESPONSIBLE COMPANY SHOULD DETERMINE IF THERE ARE DEFECTIVE BRAKE COMPONENTS IN THEIR MANUFACTURING PROCESS. THEY SHOULD BE REQUIRED TO PURSUE AND INVESTIGATE, NOT THE CUSTOMER WHO HAS ALREADY PAID FOR REPAIR.

• 07/28/1997· EQUIPMENT

  TRANSMISSION CONTROL MODULE MALFUNTION TRIGGERS CHECK ENGINE LIGHT TO COME ON AND STAY ON.