Safety ratings
1997 Mercury Mystique 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (7)
- POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTCampaign 98V233000 · 18/09/1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Risk: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Fix: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
- SUSPENSIONCampaign 08E033000 · 14/04/2008
FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
- SERVICE BRAKES, HYDRAULICCampaign 06E022000 · 13/03/2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
- VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENTCampaign 01I009000 · 09/07/2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1997 FORD CONTOUR AND MERCURY MYSTIQUE VEHICLES. THE HEATER BLOWER RESISTOR COULD OVERHEAT CAUSING THE ATTACHED ELECTRICAL CONNECTOR TO MELT.
Risk: THIS COULD CREATE THE POTENTIAL FOR A FIRE.
Fix: FORD WILL PROVIDE ADDITIONAL WARRANTY COVERAGE FOR THE HEATER BLOWER SWITCH FOR 10 YEARS FROM ORIGINAL DATE OF SALE OF THE VEHICLE OR 150,000 MILES, WHICHEVER COMES FIRST. DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS FREE OF CHARGE.
- ELECTRICAL SYSTEMCampaign 01V230000 · 09/07/2001
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Risk: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Fix: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTSCampaign 00V075000 · 09/03/2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Risk: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
- EXTERIOR LIGHTING:HEADLIGHTS:SWITCHCampaign 99V103000 · 05/05/1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Risk: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Fix: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
Owner complaints
Most-reported areas
- SERVICE BRAKES14
- ENGINE AND ENGINE COOLING12
- HYDRAULIC12
- EXTERIOR LIGHTING9
- VISIBILITY9
- POWER TRAIN8
- ELECTRICAL SYSTEM7
- STEERING4
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/1999· STEERING,SUSPENSION
VEHICLES SHAKE VIOLENTLY AND WILL NOT TURN WHEN IT IS RAINING.
- 12/19/2000· ELECTRICAL SYSTEMFire
WHILE DRYING VEHICLE AFTER WASHING IT AT CARWASH NOTICED SMOKE FROM UNDER HOOD. LIFTED HOOD & ELECTRICAL WIRES WERE ON FIRE. HAD FIRE EXTINGUISHED. THERE WAS SOME DAMAGE TO WIRES, INCLUDING WIPER MOTOR. WAS ABLE TO DRIVE VEHICLE TO DEALER & MECHANIC WAS ABLE TO REPAIR DAMAGE. *AK
- 12/08/1999· ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
ENGINE CHECK LIGHT CAME ON, INDEPENDENT SERVICE STATION DETECTED POSSIBLE PROBLEM WITH THERMOSTAT. DEALER REPLACED SENSOR, CHARGED $211.00. TWO DAYS LATER LIGHT CAME ON AGAIN. DEALER DETECTED THERMOSTAT, HAD TO ORDER PART AND REPLACED. TWO WEEKS LATER TEMPERATURE 20 DEGREES, CAR TOOK OVER 30 MINUTES TO HEAT UP AND ICE FORMED ON THE INSIDE OF THE WINDSHIELD. WILL TAKE CAR BACK TO THE DEALER.
- 12/07/2000· ENGINE AND ENGINE COOLING
GASKET BLEW... FORD 'FIXED'. TWO GASKETS BLEW... FORD CLAIMED ENGINE WAS NOT HARMED. I GOT RID OF THE CAR BEFORE MY WARRANTY RAN UOT. *AK
- 11/10/1997· SEATS
THE DRIVER'S AND THE PASSENGER'S SEATS ARE LOOSE AND THE SEATS MOVE FREELY ON THE TRACKS. THE TRACKS AND THE PANS OF BOTH SEATS HAVE BEEN REPLACED, AND THE PROBLEM STILL EXISTS. *AK WHEN STOPPING THE SEAT MOVES ABOUT (2) INCHES BACK AND FOURTH.
- 11/09/2006· POWER TRAIN,EXTERIOR LIGHTING,ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT PERMANENTLY OUT. THE REAR BRAKE LIGHT LOCATED ON TOP OF THE REAR WINDOW WOULD ILLUMINATE IN A DISTORTED PATTERN. THE REAR BRAKE LIGHTS WAS MADE UP OF 9 MINI LIGHTS, AND 3 LIGHTS WOULD LIGHT UP WHILE BRAKING. ON OTHER OCCASIONS, 4 OR 5 LIGHTS WOULD ILLUMINATE. THERE WAS A NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING: HEADLIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
- 11/05/2001· AIR BAGSCrash
AIRBAGS DEPLOYED UPON MINOR COLLISION WITH VEHICLE IN FRONT. DAMAGE TO BUMPER NOT SIGNIFICANT. BODY SHOP AND INSURANCE ADJUSTER FEEL DAMAGE NOT CONSISTENT WITH 4G FORCE REQUIRED TO DEPLOY AIRBAGS. *AK
- 11/01/1999· VISIBILITY
HEATER FAN SWITCH FAILED. NLM
- 10/30/2000· EXTERIOR LIGHTING
CONSUMER TOOK VEHICLE IN FOR RECALL 99V103000/ANUFACTURER'S RECALL 99S14. RECALL WAS NOTED AS REPAIRED, BUT IT WASN'T WORKING WHEN LEAVING DEALERSHIP. TAIL LIGHTS & PANEL LIGHT WERE MALFUNCTIONING,THEY WERE COMING ON & GOING OFF*AK.
- 10/21/1999· VEHICLE SPEED CONTROL
WHILE TURNING A CORNER CAR WILL BEGIN TO IDLE OR COMING OFF A RAMP WHEN EVER TURNING VERY SLOW. AK
- 10/20/2000· ELECTRICAL SYSTEMFire
I WAS DRYING MY CAR OFF AFTER WASHING IT; THE ENGINE WAS OFF AND THE WIRING UNDER THE HOOD JUST BEYOND THE DASH ON THE DRIVER'S SIDE STARTED SMOKING AND CAUGHT FIRE. AFTER THE FIRE WENT OUT, WHEN I STARTED THE ENGINE, THE WIPERS CAME ON AND WOULD NOT GO OFF UNTIL I REMOVED THE FUSE. ALL PANEL LIGHTS ARE OFF. PREVIOUSLY, ABOUT SIX WEEKS BEFORE THE FIRE EVENT, THE PANEL LIGHTS FUSE BLEW (WHEN IT WAS RAINING) AND I REPLACED IT AND THE PANEL LIGHTS WERE DIM.
- 10/15/2008· ENGINE AND ENGINE COOLING
THE BLOCK OF THE ENGINE WAS BURNED. *TR
- 10/10/2001· VEHICLE SPEED CONTROLCrash
WHILE DRIVING AT 65 MPH WITH CRUISE CONTROL ENGAGED CONSUMER ATTEMPTED TO HIT BRAKES TO DISENGAGE CRUISE CONTROL AND SLOW DOWN, BUT VEHICLE SPEEDED UP, LOST CONTROL, AND HIT A GUARDRAIL. CONSUMER HAS YET TO CONTACT DEALER. *AK *YD
- 10/08/2006· POWER TRAIN
RECALL ON 1997 MERCURY MYSTIQUE NHTSA CAMPAIGN ID# 48V233000. POWER TRAIN. AUTOMATIC TRANSMISSION LEVER AND LINKAGE FLOOR SHIFT. DEALER REFUSING TO HONOR RECALL. *NM
- 10/01/2002· ENGINE AND ENGINE COOLING
WHILE DRIVING, THE ENGINE BECAME HOT AND THE ENGINE CHECK LIGHT ILLUMINATED, THEN THE VEHICLE STALLED. *AK THE SPEED SENSOR AND EGR VALVE WAS REPLACED, HOWEVER THE VEHICLE CONTINUED CONTINUED TO EXPERIENCE PROBLEMS. *JB
- 09/29/1998· ENGINE AND ENGINE COOLING
CRANKSHAFT DAMPNER/PULLEY FAILED CAUSING VEHICLE TO LOOSE POWER STEERING IN WET WEATHER,RESULTING IN VEHICLE COLLISION AND BRAIN INJURY.
- 09/27/2000· EXTERIOR LIGHTING
THE TURN SIGNAL FAILURE TO OPERATE PROPERLY POSES A PROBLEM TO THE DRIVER OF THE VEHICLE AND OTHER DRIVERS IN THAT IT DOES NOT SIGNAL AT THE TIME IT IS FLASHING ON THE INDICATOR ON THE DASH OF THE AUTOMOBILE. WE WERE CHARGED BY THE DEALER FOR WORK ON THIS SIGNAL AND IT HAS NEVER BEEN CORRECTED. WE WERE CHARGED $167.92 FOR WORK TO REPLACE A MULTI FUNCTION SWITCH. WE FEEL THIS IS A HAZARD THAT NEEDS TO BE CORRECTED BY THE DEALER OR MANUFACTURER. *AK
- 09/20/1999· VISIBILITY
THE HAETER BLOWER DOES NOT FUNCTION DUE TO WIRING UNDER THE DASH MELTING. DEALER HAS NOT SEEN VEHICLE. *AK
- 09/19/2001· VISIBILITY
THE DRIVER SIDE WINDOW MALFUNCTIONED DUE TO THE REGULATOR TEARING APART. *YH
- 09/15/2003· EXTERIOR LIGHTING
CONSUMER STATED THE TAIL LIGHTS AND INTERIOR LIGHTS DID NOT WORK. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THERE WAS A RECALL # 99V103000 CONCERNING HEADLIGHT SWITCH/WIRING HARNESS DEFECT. BUT BECAUSE OF THE MILEAGE ON THE VEHICLE IT COULD NOT BE REPAIRED UNDER THE RECALL. SHE WANTED TO KNOW WHY, SHE DID NOT THINK THIS WAS FAIR.*AK CONSUMER SPOKE WITH THREE OTHER MECHANICS WHOM STATED THE MILEAGE SHOULDN'T HAVE ANYTHING TO DO WITH THE RECALL. *PH *JB
- 09/06/2001· VISIBILITYFire
HEATER BLOWER RESISTOR OVERHEATED, RESULTING IN A FIRE, AND TOTALLING VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
- 09/04/2001· SUSPENSION
WHILE DRIVING AND COMING TO A COMPLETE STOP STEERING WHEEL SHAKES. WHEN TAKING OFF STEERING WHEEL STOPS SHAKING. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
- 08/28/2001· STEERING
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- 08/25/1999· EQUIPMENT
SOME SELECTIONS ON THE SWITCH DURING HEATER AND AIR CONDITIONER MODES WILL FAIL AND CAUSE A ELECTRICAL SMELL AND OCCASIONALLY BLUE SMOKE.
- 08/25/1999· EXTERIOR LIGHTING
VEHICLE WAS REPAIRED UNDER RECALL 99V103. LATER, ONE OF THE TAIL LIGHTS AND SIGNAL LIGHTS BECAME INOPERABLE. *AK
- 08/22/2000· TIRES
I AM AN OWNER OF 97 MERCURY MYSTIQUE GS, VIN [XXX]. WHEN I DROVE MY CAR FOR SERVICE, THE MECHANICS TOLD ME TWO OF FIREHAWK GTA P205/60R15 REAR TIRES HAVE A LOT OF CRACKLES AND I SHOULD NOT DRIVE MY CAR ON HIGHWAY BEFORE I HAVE THEM CHANGED. I HAD THE SAME PROBLEM WITH THE TWO FRONT TIRES ABOUT ONE YEAR AGO, WHEN I CHANGED THEM AT MY OWN EXPENSE. THIS RECALLED ME RECENT FIRESTONE TIRE RECALLS. UNFORTUNATELY, THIS TYPE OF TIRE IS NOT INCLUDED IN THE RECALLED MODELS. NOW I THINK THIS KIND OF DEFECTIVE IS NOT INDIVIDUAL CASE. MY CAR HAS ONLY 26452 MILES AS OF TODAY. I WOULD LIKE TO SUGGEST YOU INVESTIGATE THIS TYPE FIREHAWK TIRES TOO, FIREHAWK GTA P205/60R15, FOR THE SAFETY OF MILLIONS OF FORD VEHICLE DRIVERS.( DOT NUMBER: TIRE SIZE: P205/60R15 ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 08/20/1999· AIR BAGS
AIRBAG LIGHT STAYS ON WHILE THE VEHICLE IS IN MOTION. THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. *AK
- 08/16/2005· POWER TRAIN
NHTSA CAMPAIGN ID NO. 98V233000. THE SAME THING IS HAPPENING TO MY 1997 MERCURY MYSTIQUE, THE GEAR POSITION INDICATOR IS DETERIORATE AND IS NOT CORRECTLY INDICATING THE ACTUAL GEAR POSITION. I CALLED FORD MOTOR CO. AND THEY ARE NOT GOING TO DO ANY THING ABOUT IT! *NM
- 08/16/2001· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
CONSUMER HAD RECEIVED RECALL 99V703000 NOTICE BEFORE ON WIRING HARNESS FAILURE THAT AFECTED HEADLIGHTS. PROBLEM HAD HAPPENED AGAIN. BUT, DEALER REFUSED TO REPAIR, AND CONSUMER HAD RECEIVED A NOTICE ON BRAKES AS WELL.*AK
- 08/12/2002· SERVICE BRAKES, HYDRAULIC
WHILE APPROACHING STOP SIGN, THE CONSUMER APPLIED THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM. *AK THE CONSUMER STATED THAT THE REASON THAT THE PEDAL WENT TO THE FLOOR IS BECAUSE THE HOSE THAT CARRIES THE BRAKE FLUID TO THE BRAKES WAS SEVERED BY FAULT OF THE DESIGN OF THE MANUFACTURER. THE HOSE RESTS AGAINST THE REAR SHOCKS AND OVER TIME WAS DUG INTO BY THE METAL SHOCKS AND EVENTUALLY CUT THE HOSE. CAUSING COMPLETE BRAKE FAILURE. *SCC
- 08/12/1997· SERVICE BRAKES, HYDRAULIC
BOOSTER VACUUM LINE BROKE, CAUSING POWER BRAKES TO FAIL. *AK
- 08/08/1999· ELECTRICAL SYSTEM
NO SUMMARY
- 07/31/1998· SERVICE BRAKES, HYDRAULIC
VIBRATION WHEN BRAKES APPLIED.
- 07/24/1998· SERVICE BRAKES, HYDRAULICCrash
CONSUMER WAS TRAVELING 20-25 MPH. UPON DEPRESSING THE BRAKE PEDAL TO MAKE A SUDDEN STOP, THE PEDAL TRAVELED TO THE FLOORBOARD, RESULTING IN EXTENDED STOPPING DISTANCE, CAUSING AN ACCIDENT. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
- 07/23/2005· SEATS
I HAVE REPLACED THE DRIVERS HEADREST ONCE (ABOUT 4-YEARS AGO), AND NOW FIND THAT THE PASSENGER HEADREST IS BROKEN. DEALER SAYS REPLACEMENT PARTS NOT AVAILABLE. HAVE NOT BEEN ABLE TO LOCATE USED PARTS.
- 07/23/2003· VISIBILITY
WHILE DRIVING HEATER BLOWER SWITCH OVERHEATED, ALMOST RESULTING IN A VEHICLE FIRE.*AK
- 07/20/2012· SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1997 MERCURY MYSTIQUE. THE CONTACT STATED THAT HE NOTICED A LEAK UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THE PRESSURE CONSCIOUS REGULATING VALVE ON THE REAR DRIVER SIDE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V075000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS) AND CONTACTED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 93,000. UPDATED 8/23/12 *CN
- 06/28/2012· SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
MY 97 MERCURY MYSTIQUE HAS A BAD BRAKE FLUID LEAK FROM A PART ON THE BRAKE LINE (PRESSURE CONSCIOUS RELEASE VALVE) THAT WAS RECALLED #06E022000. FLUID MUST BE ADDED EVERY FEW DAYS WHEN THE BRAKE LIGHT COMES ON. FORD TELLS ME THERE IS NO RECALL INFO FOR MY CAR AND WON'T DO ANYTHING. THEY COULD NOT SAY IF ANY RECALL WORK HAD BEEN DONE ON MY CAR. BOTTOM LINE, THIS IS NOT PREVENTATIVE, MY CAR IS DANGEROUSLY LEAKING BRAKE FLUID FROM A RECALLED PART. *TR
- 06/23/2002· ENGINE AND ENGINE COOLING
I WOULD LIKE YOU TO NOTIFY THE MANUFACTURER AND THE RESPONSIBLE GARAGE (OSMAN) ABOUT THIS PROBLEM, I MAY HAVE CHECKED THE WRONG BLOCK. I WAS TRAVELING TO TAMPA,FL. ON I-4 TO A WEDDING WHEN ALL OF A SUDDEN A WHITE STEAM APPEARED TO BE COMING FROM THE REAR OF MY CAR, LUCKILY I HAD JUST COME UPON A REST AREA AND PULLED INTO THE AREA AND SHUT THE ENGINE OFF. CHECKED TO SEE WHAT MIGHT BE WRONG AND I REALLY COULDN'T TELL FROM ALL OF THE STEAM AND THE ENGINE TEMPERATURE GAUGE WAS UP ALL THE WAY. I CONTACTED MY INSURANCE CARRIER AND REQUESTED ROAD SIDE SERVICE WHICH THEY IMMEDIATELY PROVIDED FOR MY. MY CAR WAS TOWED TO A GARAGE IN KISSIMMEE, FLORIDA AND INSPECTED AND THE MECHANIC TOLD ME MY EXHAUST MANIFOLD WAS CRACKED AND IT WAS THE 6TH ONE HE HAD REPLACED IN THE LAST YEAR, HE CALLED THE MERCURY GARAGE AND TOLD ME THE PART WOULD BE $ 576.00 AND OTHER GASKETS NOT INCLUDED AND ANTI-FREEZE, AND TOWING AND WOULD BE AROUND $ 650.00. CAR IS STILL IN THE GARAGE, SO I AM NOT SURE WHETHER IT WAS LEFT OR RIGHT, I PICK CAR UP TOMORROW, SO WITH RENTAL AND EVERYTHING I WILL SPEND APROXIMATELY $ 825.00 FOR THIS PROBLEM. I THINK THIS SHOULD BE LOOKED INTO AS THIS IS A SMALL TOWN GARAGE AND IF HE HAS DONE 6 NOW THINK OF A LARGER TOWN & GARAGE. ANOTHER GENTLEMAN CAME INTO THE GARAGE TO BUY A TRAILER HITCH AND HEARD US TALKING AND HE SAID HIS 97 GRAND MARQUIS HAD THE SAME PROBLEM AND IT COST HIM $ 800.00 FOR THE REPAIRS. THE MECHANIC SAID FORD MOTORS DEFINITELY HAS A PROBLEM IN THIS AREA.THANK YOU FOR YOUR ATTENTION ON THIS PROBLEM.*AK
- 06/18/2002· ENGINE AND ENGINE COOLING
THIS IS THE SECOND TIME THE OIL SEALS HAVE FAILED SINCE I GOT THIS CAR JUST OVER A YEAR AGO. I DON'T DRIVE IT ENOUGH FOR IT TO BE A PROBLEM THAT I HAVE STARTED. I ONLY DRIVE FROM MY HOUSE TO THE SUBWAY WHICH IS ABOUT 6 BLOCKS AWAY. I DON'T THINK I SHOULD HAVE TO PAY TO GET THIS RECURRING PROBLEM FIXED AND STILL HAVE TO PAY A CAR NOTE WHEN THE CAR IS SITTING IN MY BACKYARD!*AK
- 06/03/2003· ELECTRICAL SYSTEM
CAR ENGINE WHILE DRIVING JUST STOPS. DEALER CAN'T FIND THE PROBLEM AFTER NUMEROUS TRIES. CAR WILL IMMEDIATELY RE-START BUT THIS CONDITION MAY CAUSE A SERIOUS ACCIDENT IF NOT CORRECTED. *NLM
- 05/23/2001· VEHICLE SPEED CONTROLCrash
WHILE PULLING INTO A PARKING SPACE AND SHIFTING INTO PARK ENGINE SUDDENLY ACCELERATED, AND VEHICLE HIT A BUILDING WALL. NO INJURY WAS REPORTED. REPAIRS WERE BEING DONE AT DEALER. *AK
- 05/17/2001· POWER TRAIN
GEAR SHIFT IS BEGINNING TO FALL APART, MAKING IT DIFFICULT TO DETERMINE IN WHICH GEAR VEHICLE IS IN. THERE IS RECALL LISTED 98V23300 FOR THIS DEFECT. HOWEVER, DEALERSHIP INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
- 05/16/2005· ENGINE AND ENGINE COOLING
DT: THE WIRING HARNESS AND THE BLOWER RESISTOR WAS FIXED WHICH WERE ON RECALL. ON 4-22-05 AND ON 5-06-05 WHILE THE CAR WAS BEING DRIVEN ON THE HIGHWAY, THE CAR GAVE A TICKING NOISE. THEN THE CAR GAVE A PUFF OF BLUE AND BLACK SMOKE AND THE CAR STOPPED. AFTER THE MECHANIC LOOKED AT THE CAR, THE MECHANIC SAID THE ENGINE WAS GONE. THE CAR UNDERWENT REGULAR CHECK UPS AND OIL CHANGES. THERE WERE NO INDICATIONS THAT THE ENGINE WAS HAVING ANY PROBLEMS OR MALFUNCTIONS. THE ENGINE HAS NOT BEEN REPAIRED. THE COST FOR REPLACING WAS MORE THAN THE CONSUMER CAN AFFORD. *TT
- 04/28/2004· POWER TRAIN
GEAR SHIFTER INDICATOR MALFUNCTIONS, AND DOESN'T INDICATE THE GEAR THAT THE VEHICLE IS IN. THERE IS A SHIFT LEVER DAMAGE RECALL 98V233000, BUT THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
- 04/19/2000· SERVICE BRAKES, HYDRAULIC
AFTER THE "ABS" WARNING LIGHT CAME ON, THE CAR WAS TAKEN TO A DEALER WHO AFTER A FEW DAYS OF INVESTIGATION SAID THAT "MM NEEDS ELECTRIC HCU HARNESS AND MODULE" WITH AN ESTIMATED COST OF $1500 TO REPAIR. IT SEEMS THAT A WIRING HARNESS SHOULD LAST MORE THAT 3 YEARS, ESPICALLY ON A BRAKING SYSTEM. FORD OFFERED TO PICK UP 50% OF THE REPAIR, BUT THE PREMATURE FAILURE OF THE ABS SYSTEM SEEMS TO BE A DESIGN DEFECT THAT SHOULD BE FORD'S RESPONSIBILITY TO REPAIR. FORM COMPLETED BY FRANK P FRANDINA (OWNER'S FATHER) - DAY PHONE 716 632 7200
- 04/13/2000· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
WHEN DRIVING AND UPON MAKING A COMPLETE STOP, MASTER CYLINDER WENT OUT, RESULTING IN LOSS OF ALL FLUID, AND CAUSING BRAKE PEDAL TO TRAVEL TO THE FLOORBOARD, RESULTING IN UNWANTED AND UNEXPECTED ACCELERATION. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
- 04/13/1998· SEATS
DRIVERS SEAT MOVES BACK AND FORTH IN ITS TRACKS.
- 04/09/2001· POWER TRAIN
VEHICLE WILL JUMP OUT OF GEAR. ALSO, RECALL 98V233000 DEALS SAME PROBLEM. THIS VEHICLE IS NOT INCULDED IN RECALL DUE TO VIN. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
- 04/02/2002· SEAT BELTS
WHILE TRYING TO PUT ON SEAT BELTS BELTS WILL LOCK UP, AND CONSUMER HAS TROUBLE PUTTING SEAT BELT ON. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK