1997 Ford Crown Victoria

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2008· ENGINE AND ENGINE COOLING

  WHILE CHECKING THE OIL IN THE CAR, WE NOTICED A CRACK IN THE INTAKE. I WAS WONDERING IF THERE HAS BEEN A RECALL FOR THIS PROBLEM LIKE WITH THE FIREBIRD INTAKE RECALLS. *TR

• 12/29/2006· EXTERIOR LIGHTING,VEHICLE SPEED CONTROLFire

  AT 1:15 A.M. ON DECEMBER 27, 2006, I DROVE MY 1997 CROWN VICTORIA FOR APROXIMATLY 20 MILES AND PARKED IN MY DRIVEWAY. ABOUT AN HOUR AND THIRTY MINUTES LATER, I WAS AWAKEN BY A POPPING SOUND AND THE DOG BARKING. I LOOKED OUT THE WINDOW TO FIND THE CAR'S ENGINE COMPARTMENT FULLY ENGULFED IN FLAMES. I THEN CALLED 911 AND RAN OUT TO TRY TO EXTINGUISH THE FIRE WITH A GARDEN HOSE. THE HEAT FROM THE FIRE BURNED THROUGH THE HOOD ON THE DRIVERS SIDE IN THE AREA OF THE BRAKING SYSTEMS MASTER CILINDER, THEN IGNITED THE DRIVERS SIDE TIRE AND ALL PLASTIC COMPONENTS RENDERING THE HOSE INEFECTIVE. BY THE TIME THE FIRE TRUCK ARRIVED, THE FLAMES HAD SPREAD TO THE PASSENGER SIDE OF THE CAR AND A MASSIVE PLASTIC / RUBBER FIRE ENSUED.THE FIREMEN DOUSED IT WITH WATER FOR ABOUT FIFTEEN MINUTES THEN USED A FOAMING AGENT TO EXTINGUISH WHAT WAS LEFT OF THE VEHICLE. AFTER INSPECTING THE REMAINS, IT WAS OBVIOUS THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT BECAUSE THE INTERIOR OF THE CAR WAS MOSTLY INTACT. I HAD OWNED THIS VEHICLE FOR A NUMBER OF YEARS AND HAD IT MAINTAINED ON A REGULAR BASIS. THE ONLY MAJOR REPAIR PERFORMED ON THE CAR WAS REPLACING A DEFECTIVE INTAKE MANIFOLD (THAT TOO SHOULD HAVE BEEN RECALLED, DUE TO THE HIGH NUMBER OF INCIDENTS INVOLVING THAT PERTICULAR MANIFOLD DESIGN). AFTER FURTHER RESEARCH INTO THE CAUSE OF THIS FIRE, I DISCOVERED THAT THIS WAS NOT AN ISOLATED INCIDENT. IT WOULD SEEM THAT THIS IS A COMMON PROBLEM IN SEVERAL MODELS MADE BY THE FORD MOTOR COMPANY. TO RESEARCH THIS PROBLEM GO TO WWW.VEHICLE-INJURIES.COM AND LOOK UNDER "FORD EXPEDITION CRUISE CONTROL SWITCH FIRES".

• 12/28/2006· ENGINE AND ENGINE COOLING

  TL* - THE CONTACT STATED THAT THE INTAKE MANIFOLD CRACKED AND LEAKED COOLANT. THE VEHICLE HAS APPROXIMATELY 89,000. THE CONTACT WAS DRIVING 55-60 MPH ON THE INTERSTATE, AND THE WEATHER CONDITIONS WERE FAIR. THE CONTACT SAW A PLUME OF WHITE SMOKE FOLLOWING BEHIND HIM. THE CONTACT IMMEDIATELY DROVE THE VEHICLE TO A REPAIR SHOP. THERE WERE NO WARNING SIGNS OR SIGNS OF OVERHEATING. THE DEALER REMOVED AND REPLACED THE INTAKE MANIFOLD AND ADDED ENGINE COOLANT. *AK UPDATED 01/26/07. *JB

• 12/21/2006· ENGINE AND ENGINE COOLING

  97 FORD CROWN VICTORIA AND 97 MERCURY GRAND MARQUIS WITH 4.6 V8 ENGINES HAVE BOTH HAD THE PLASTIC INTAKE MANIFOLD REPLACED DUE TO CRACKING AND LEAKING COOLANT AND RESULTING IN CONSIDERABLE EXPENSE. THIS OWNER JOINED A CLASS-ACTION SUIT HELD IN FEDERAL COURT IN OAKLAND CALIF. AND ON 12-16-05 ISSUED A JUDGMENT RULING THAT FORD WOULD REIMBURSE FOR THIS PROBLEM. A VERY SHORT THREE MONTH PERIOD WAS PROVIDED FOR OWNERS TO CLAIM THIS REIMBURSEMENT. IT IS NOT KNOWN IF THE COURT REQUIRED NOTIFICATION OF THE OWNERS OF THIS RULING. IF IT DID THIS OWNER DID NOT RECEIVE NOTIFICATION. THE EXPENSE FOR BOTH CARS WAS $1500. FORD NOTIFIED FLEET OWNERS AND OFFERED REPLACEMENT OF THE MANIFOLD. HOWEVER, PRIVATE OWNERS WERE EXCLUDED. IN VIEW OF THIS NOTIFICATION AND THE COURT RULING, REIMBURSEMENT OF THIS EXPENSE SHOULD APPLY TO PRIVATE OWNERS. *JB

• 12/21/2004· ENGINE AND ENGINE COOLING

  WHILE DRIVING THE CONSUMER NOTICED STEAM COMING FROM THE FRONT OF THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE INTAKE MANIFOLD WAS CRACK AND NEEDED TO BE REPLACED. *JB

• 12/19/2006· ENGINE AND ENGINE COOLING

  TL* - THE CONTACT STATES THAT THERE WAS A RECALL ON HIS 1997 CROWN VICTORIA. THE CONTACT SAID THAT 8:20 AM ON 12/19/06 WHILE ATTEMPTING TO PASS ANOTHER VEHICLE WHEN HE NOTICE A LARGE TRAIL OF STEAM AND SMOKE COMING FROM THE REAR OF HIS VEHICLE. THE CONTACT PULLED TO SIDE OF ROAD AND STEAM AND SMOKE STOPPED, AT WHICH TIME HE OPENED HOOD OF VEHICLE AND NOTICED COOLANT RUNNING ON TOP OF THE ENGINE. CONTACT CALLED THE FORD DEALERSHIP OF KANSAS. THE FORD DEALERSHIP INFORMED CONTACT THAT THE INTAKE RADIATOR HAD CRACKED. THE REPRESENTATIVE THEN ASKED QUESTIONS REGARDING THE PROBLEM AND TOLD HIM THAT THERE WAS A RECALL ON THE INTAKE FUEL MANIFOLD BUT, THAT THE RECALL HAD EXPIRED IN 2004. THE REPRESENTATIVE ALSO TOLD THE CONTACT THAT THE INTAKE HAD TO HAVE A CRACK IN IT IN ORDER FOR THEM TO HAVE REPAIRS DONE.

• 12/17/2004· LATCHES/LOCKS/LINKAGES

  THE HOOD COVER CAME LOOSE WHILE THE CAR WAS MOVING ON THE HIGHWAY, BUT WAS CAUGHT BY A LATCH AT THE HORIZONTAL POSITION. *JB

• 12/17/2004· ENGINE AND ENGINE COOLING

  THE COMPOSITE INTAKE MANIFOLDS DEVELOPED FATIGUE CRACKS, RESULTING IN TOTAL ENGINE COOLANT LEAKAGE. COMPLETE LOSS OF COOLANT RESULTED IN ENGINE FAILURE, OWNER WAS LUCKY TO BE ON LOCAL STREET AND NEAR TO A CAR REPAIR SHOP, SPENT $1100 ON REPAIR. *JB

• 12/15/1997· SERVICE BRAKES, HYDRAULIC

  (1) OUT OF (10) VEHICLES IN FLEET LOST BRAKES COMPLETELY BECAUSE THE BRAKES LINES CROSSED THE FRAME, CAUSING A HOLE TO RUB IN BRAKE LINE. OTHER (9) VEHCLE WERE CHECKED AND FLAT SPOTS WERE FOUND, BUT HAD NOT WORN INTO HOLES. ALL VEHICLES IN THE FLEET WERE REPAIRED. *AK

• 12/11/2001· FUEL SYSTEM, GASOLINE

  FORD KNOWS ABOUT THIS DEFECT BUT WILL NOT OFFER ANY ASSISTANCE TO CUSTOMERS WHO OWN RESIDENTIAL CROWN VICTORIAS. THE DESIGN FLAW (FATIGUE CRACK IN COMPOSITE INTAKE MANIFOLD COOLANT CROSSOVER PASSAGE) AFFECTS VEHICLES WITH THE 4.6 LITER ENGINES ASSEMBLED BETWEEN 8/8/95 AND 11/22/97 AT THE ST. THOMAS PLANT. THE CRACK CAUSES A RAPID LOSS OF COOLANT DIRECTLY BEHIND THE ALTERNATOR AND CAN RESULT IN SEVERE ENGINE DAMAGE DUE TO OVERHEATING. I WAS ABLE TO PULL OVER AFTER THE ENGINE STARTED TO OVERHEAT. THE TOW TRUCK TOOK IT TO THE FORD DEALER WHERE A REDESIGNED MANIFOLD WAS INSTALLED AT MY COST. *AK

• 12/10/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 96,739. UPDATED 02/15/08. *LJ

• 12/10/2003· SERVICE BRAKES, HYDRAULIC

  WHEN THE BRAKES WERE APPLIED, THERE WAS A DELAY IN BRAKING, WHICH RESULTED IN EXTENDED STOPPING DISTANCE. THE CONSUMER STATED THE BRAKE LINE WAS WORN AND CAUSED BRAKE FLUID TO LEAK. *AK *CB *JB

• 12/10/2001· STRUCTURE

  I FIXED THIS ONCE WITH GLUE AND REPLACED. THE ACTUATOR BROKE THE DOOR AGAIN. THIS CAN BE A SERIOUS SAFETY PROBLEM CONSIDERING IF WILL MAKE WINDOW DEFROSTER NON FUNCTIONAL. *AK

• 12/10/1997· SERVICE BRAKES, HYDRAULIC

  BRAKE LINE WORN FROM RUBBING AGAINST VEHICLES BODY PARTS, RESULTING IN BRAKE FAILURE.

• 12/10/1997· SERVICE BRAKES, HYDRAULIC

  BRAKE LINE WORN FROM RUBBING AGAINST VEHICLES BODY PARTS, RESULTING IN BRAKE FAILURE. REFERENCED IN RQ03-004

• 12/09/2004· SUSPENSION

  THE CONSUMER WAS BACKING OUT OF THE GARAGE AND WITHOUT WARNING THE FRONT END COLLAPSED TO THE GROUND. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT BOTH DRIVER AND PASSENGER SIDE LOWER BALL JOINTS NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

• 12/09/1999· SEATS

  FLOOR AT ATTACHMENT POINT OF FRONT SEAT ANCHOR BOLT HAS CRACKED SO THAT THE FRONT SEAT CAN ROCK UP AND DOWN (THIS IS DESCRIBED IN FORD TSB 98-24-5 FOR 1992-1997 FORD CROWN VICTORIAS); WILL THIS DEFECT AFFECT OCCUPANT'S PROTECTION IN A CRASH, AS THE SEAT IS NOW PERMITTED TO MOVE IN A LARGER RANGE OF MOTION DURING AN IMPACT THAN ITS ORIGINAL DESIGN SPECIFICATIONS? FORD TSB LISTS THIS REPAIR AS APPLICABLE UNDER ITS BUMPER-TO-BUMPER WARRANTY, BUT THIS DEFECT MAY EXIST IN OUT-OF-WARRANTY VEHICLES AS WELL. *AK

• 12/09/1999· VISIBILITY

  VOLTAGE DROP TO 0 AND CAR WILL STOP WORKING WHILE WAITING ON RED LIGHT. WHEN ELECTR. WINDOWS ACTIVATED, VOLTAGE DROP AND WILL STOP WORKING.

• 12/08/2009· ENGINE AND ENGINE COOLING

  I WAS DRIVING HOME FROM WORK AND THOUGHT A COOLANT HOSE HAD RUPTURED BUT AFTER HAVING THE VEHICLE TOWED TO MY MECHANIC'S PLACE OF BUSINESS WAS TOLD THAT THE INTAKE MANIFOLD HAD CRACKED AND REQUIRED REPLACEMENT. AFTER RESEARCHING I FOUND THAT FORD HAD ISSUED A RECALL FOR ONLY A FEW MODELS EVEN THOUGH MOST OF THEIR 8 CYLINDER 4.6 ENGINES UTILIZED THE SAME DEFECTIVE "COMPOSITE" INTAKE MANIFOLD. MY CROWN VICTORIA IS A 1997 WITH 60,000 ORIGINAL MILES! *TR

• 12/05/2001· SUSPENSION

  THE INCIDENT CONSISTED OF A SUDDEN LOWER BALL JOINT FAILURE, RESULTING IN THE VEHICLE SKIDDING TO A STOP ON THE A FRAME. DAMAGE ESTIMATE IS BASED ON THE COST OF NEW BALL JOINTS, TIE ROD, FENDER, AND TIRE REPLACEMENT COSTS

• 12/04/2000· SEAT BELTS

  SEAT BELTS IN FRONT & REAR WILL NOT RETRACT BACK TO ORIGINAL POSITION AFTER BEING USED. REAR RIGHT WAS REPLACED BY DEALERSHIP, BUT NOT THE OTHER THREE SEAT BELTS.*AK

• 12/03/2006· STRUCTURE

  NOTICEABLE DETERIORATION RUST THROUGH OF RIGHT FRONT PASSENGER SIDE FRAME RAIL ASSEMBLY FORWARD OF THE SHOCK TOWER AND SPRING ASSEMBLY. *2 PART FRAME RAIL, OUTSIDE ASSEMBLY NO APPARENT DETERIORATION BUT PASSENGER SIDE INNER ASSEMBLY HIDDEN BY PLASTIC COVER HAS SEVERE RUST AND SOME AREAS COMPLETE THROUGH. *JB

• 12/01/2008· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE SPEED CONTROL SWITCH WAS DEACTIVATED AT THE COST OF $100. SHE CALLED THE MANUFACTURER BECAUSE THE DEALER CHARGED HER FOR THE REPAIR AND WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. ONE YEAR LATER, THE CONTACT RECEIVED ANOTHER RECALL NOTICE ADVISING HER TO RETURN TO THE DEALER TO FINISH THE REPAIR. SHE HAS NOT HAD THE REPAIR COMPLETED. THE CONTACT HAS A COPY OF THE INVOICE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

• 12/01/2003· ENGINE AND ENGINE COOLING

  THE MANIFOLD IN MY 1997 CROWN VICTORIA CRACKED. I UNDERSTAND THAT THIS IS A DEFECT PARTICULAR TO THE 4.6 LITER ENGINE WHICH MY CAR HAS. MY CAR IS LOW MILEAGE (ABOUT 47,000) IS SIX YEARS OLD AND I AM THE SECOND OWNER HAVING HAD IT FOR 4 YEARS. I HAVE HAD REGULAR SERVICE BY THE DEALER FROM WHOM THE CAR WAS PURCHASED. I UNDERSTAND THAT THE MANIFOLD ON THIS PARTICULAR SIZE ENGINE HAS BEEN FOUND DEFECTIVE IN OTHER MODEL CARS AND ALTHOUGH A RECALL WAS ISSUED MY VIN NO. DOES NOT MATCH A SPECIFIC LIST AND THEREFORE, I HAVE TO COVER THE $1000 EXPENSE. I WILL NOT BUY ANOTHER FORD WHEN I SELL THE ONE I NOW OWN AND I WILL STRONGLY ENCOURAGE OTHERS NOT TO BUY ANY MODEL CAR WITH THIS ENGINE. I PLAN TO FILE A SMALL CLAIMS LAWSUIT AGAINST FORD WHEN I HAVE ALL THE REPAIRS COMPLETED. FORTUNATELY, I HAD ONLY DRIVEN A MILE FROM HOME AND MY HUSBAND WAS WITH ME WHEN THIS OCCURRED. HAD IT NOT BEEN FOR HIS ATTENTION TO DETAILS THINGS WOULD LIKELY HAVE BEEN REALLY BAD.*AK

• 11/30/2004· UNKNOWN OR OTHER

  RE; SERVICE BULLETIN #97 FOR INTAKE MANIFOLD REPLACEMENT FOR 97 FORD CROWN VICTORIA. *BF *SC

• 11/29/2010· ENGINE AND ENGINE COOLING

  WHILE DRIVING IN NJ, THE MANIFOLD BLEW AND MADE THE VEHICLE INOPERATIVE. LUCKILY, MY MECHANIC CAME AND TOWED THE CAR TO HIS GARAGE. THE MECHANIC PERFORMED A PRESSURE TEST AND DETERMINED THAT THE 'PLASTIC MANIFOLD' HAD BLOWN. THE ORIGIN OF THE FLUID LEAK WAS BEHIND THE ALTERNATOR. THEN WE DID SOME RESEARCH AND FOUND OUT THAT THIS WAS A PROBLEM BACK IN 2004-5. I NEVER KNEW, NOR WAS I NOTIFIED ABOUT THIS PROBLEM. I AM THE ORIGINAL OWNER OF THE CAR. THE CAR WAS JUST INTO THE FORD DEALERSHIP TO DIAGNOSE A "CHECK ENGINE" LIGHT ON, NO DISCUSSION WAS MADE ABOUT THIS MANIFOLD PROBLEM ... THEY EVEN CHECKED FOR ANY PREVIOUS TECHNICAL BULLETINS. SO, NOW WHAT HAPPENS?

• 11/29/1999· FUEL SYSTEM, GASOLINE

  INTAKE MANFOLD SPLIT. THIS IS NOT THE ONLY PROBLEM WITH THIS VECHILE, BUT THERE IS A VIBRATION INTHE TRANSMISSION. THIS CAR WAS PURCHASED UNDER WARRANTY, BUT BECAUSE IT'S OUT FORD MOTOR CO. DOESN'T WANT TO RESPOND IN GOOD FAITH.

• 11/27/2007· VEHICLE SPEED CONTROL

  TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V36000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN NOVEMBER. SINCE THAT TIME, HE WAS INFORMED THAT THE PART WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. HE WOULD LIKE HIS VEHICLE REPAIRED, BUT HAS NOT HAD THE VEHICLE SPEED CONTROL DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 68,000. UPDATED 01/07/08. *LJ UPDATED 12/31/07. *JB

• 11/21/1999· SERVICE BRAKES, HYDRAULIC

  DISC BRAKE ROTORS WARPING,CAUSING VIBRATION DURING BRAKING. THIRD INCIDENCE IN 35,500 MILES. *AK

• 11/20/2015· STEERINGCrashFire

  DRIVING EAST ON ALLEN STREET IN SPRINGFIELD MASSACHUSETTS STEERING CONTROL LOCKED UP RESULTING IN A CRASH WITH A GAS STATION PUMP POLICE CRASH REPORT ID 15-3725-AC CAR WAS TOTALLED OUT WHEN IT CAUGHT FIRE NO NOISE WAS HEARD SECONDS BEFORE CRASH. I HAVE NOTICED THAT THERE WAS A RECALL ON THE REPLACEMENT PARTS BUT WONDER IF THE OEM PARTS COULD FAIL RESULTING IN CRASH.

• 11/19/2004· ENGINE AND ENGINE COOLING

  I WAS HEADING HOME FROM THE GROCERY STORE WHEN I GOT THREE TO FOUR MILES OF MY HOME WHEN I NOTICED FROM MY REARVIEW MIRROR, THAT THERE WAS A HEAVY MIST BILLOWING FROM BEHIND MY CAR. THEN I BEGAN TO SMELL THE COOLANT FLUID SOON AFTER. I MANAGED TO PULL INTO THE NEXT CLOSEST GROCERY TO INVESTIGATE. HEAVY STEM FROM THE COOLANT BILLOWED UP FROM THE MIDDLE OF MY ENGINE WHICH SOAKED WIRES AND OTHER ELECTRICAL INSTRUMENTS. I LET IT COOL DOWN FOR SOME TIME BEFORE I COULD ADD MORE WATER AND SET FOR HOME WHICH WAS ONLY LESS THAN A MILE AWAY. THE NEXT DAY I GOT THE CAR TO A MECHANIC SO HE COULD INVESTIGATE TO WHAT THE PROBLEM WAS. IT WAS THE INTAKE MANUFOLD WHICH WAS MADE OF ALL THINGS...PLASTIC!!! THE MECHANIC CONTACTED AND PICKED UP THE REPLACEMENT THAT WAS MADE OF METAL. HE HAD DISCOVERED THAT HE WAS TOLD THAT FORD CO. NEVER SENT OUT RECALL NOTICES TO CROWN VICTORIA OWNERS ABOUT THE MAIFOLDS CRACKING. I HAD TO PAY OVER $500 FOR THE PART. ALONG WITH PARTS AND LABOR COSTS ADDING UP TO OVER $800. I AM APSOLUTELY BUGGERED TO PUT IT NICELY THAT THEY NEVER SAID ANYTHING!!! KNOWING THAT THERE WAS A PROBLEM WITH THE PART! THEY JUST LOST A STEADY FORD CUSTOMER NOT JUST BECAUSE OF MY PLIGHT, BUT BECAUSE OTHER PEOPLE WERE LEFT IN THE DARK ABOUT THIS SERIOUS PROBLEM! AND YES! I HAVE THE OLD MANIFOLD AND PHOTOS! *AK

• 11/18/2005· SUSPENSION

  DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 98V322000 CONCERNING THE LOWER BALL JOINT. THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE.*AK UPDATED 12/27/2005 - THE PASSENGER SIDE LOWER BALL JOINT FAILED. *NM

• 11/16/2010· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA THAT IS EQUIPPED WITH A POLICE INTERCEPTOR. WHILE DRIVING APPROXIMATELY 2-3 MPH THE BRAKES FAILED. SHE APPLIED PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE BUT IT DID NOT STOP. WHEN THE VEHICLE DID STOP IN THE MIDDLE OF THE STREET IT HAD TO BE PUSHED ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED HER OF RECALL 98I001000, SERVICE BRAKES, HYDRAULIC FOUNDATION, HOSES, LINES/PIPING, AND FITTINGS. SHE CALLED THE MANUFACTURER AND THE DEALER WHO ADVISED HER THAT HER VEHICLE WAS NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DRIVABLE. THE PRE-OWNED VEHICLE WAS PURCHASED IN JANUARY 2005. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 167,000.

• 11/16/2000· POWER TRAIN

  EXPERIENCING VIBRATION-SHUDDER DURING 2-3 UPSHIFT. THIS IS OCCURRING WITH THE FDQ 4R70W. THE ORIGINAL 4R70W HAD TO BE REPLACED AROUND 50,000 MILES. *AK

• 11/14/2002· ENGINE AND ENGINE COOLING

  CONSUMER WAS TOLD THE INTAKE MANIFOLD IN THE VEHICLE IS MADE OF PLASTIC. CONSUJMER STATES' MANIFOLD CRACKS CAUSING VEHICLE TO OVERHEAT AND DESTROY ENGINE. CONSUMER HAS TO REPLACE THE ENGINE. PLEASE PROVIDE ANY FURTHERT INFORMATION.

• 11/11/1999· VEHICLE SPEED CONTROL

  FAST DECELERATION FROM 70-80 KM HR OVER SMALL WASHBOARD,CAUSED THE FUEL RESET BUTTON TO COME OUT, CAUSING A STALL.LOSS OF POWER BRAKES/STEERING...IF YOU HAVE HEARD OF THIS BEFORE PLEASE LET ME KNOW. *AK

• 11/10/1999· VEHICLE SPEED CONTROLCrash

  SUDDEN ACCELORATION- ENGINE WENT TO FULL UNCONTROLLED ACCELORATION

• 11/08/2002· SUSPENSION

  WHILE BACKING UP THE RIGHT LOWER BALL JOINT SNAP CAUSING THE FRONT END TO COLLAPSE. THE DEALER HAS NEEN NOTIFIED. *TS *NLM

• 11/07/1997· VEHICLE SPEED CONTROL

  DUE TO DESIGN FLAW OF THE THROTTLE LINKAGE AND BRACKET THE LINKAGE WAS STUCK RESULTING IN SUDDEN ACCELERATION AND VEHICLE COLLISION.

• 11/06/2002· SERVICE BRAKES, HYDRAULICCrash

  WHILE DRIVING, DRIVER APPLIED THE BRAKES. THEY DID NOT HOLD, WHICH RESULTED IN THE VEHICLE HAVING AN EXTENDED STOPPING DISTANCE. THIS ALMOST CAUSED AN ACCIDENT. UPON INSPECTION OF VEHICLE, THE DRIVER NOTICED THAT THE BRAKE FLUID HAD LEAKED OUT BECAUSE OF A HOLE IN THE BRAKE LINE. MR A RECALL WAS ISSUED, BUT HAS NOT BEEN EXTENDED TO THE GENERAL PUBLIC. *JG REFERENCED IN RQ03-004

• 11/04/2010· SUSPENSION

  I OWN A 1997 CROWN VICTORY , WITH 98015 MILES, AND WITHIN 6 MO. OF EACH EVENT I HAVE HAD 3 LOWER BALL JOINTS TO FALLING OUT. PLEASE TELL ME IF FORD DOING ANYTHING TO KEEP PEOPLE DRIVING 1997 FORD CROWN VICTORY SAFE? THIS IS VERY DANGEROUS FOR THE PERSON THAT IS DRIVING AND THE ON COMING PERSON, WHICH COULD BE FORD MOTOR COMPANY CEO, OR WORST HIS WIFE, OR MY WIFE !!!!!!!! *TR

• 11/04/1997· SERVICE BRAKES, HYDRAULIC

  BRAKE LINE INSTALLED TOO CLOSE TO FLOOR PAN, BRAKE LINE RUBS AGAINST FLOOR, CAUSING HOLE IN BRAKES LINE, THIS DEFECT CAN RESULT IN ACCIDENT. *AK

• 11/03/2003· SUSPENSION

  SUBJECT:FORD CROWN VIC LOWER BALL JOINT COMMENTS: I HAVE A 1997 FORD CROWN VIC MANUFACTURED IN ONTARIO. THE LOWER RIGHT BALL JOINT CAME APART IN THE FALL OF 2002 AND WAS REPLACED. IT IS NOW 14 MONTHS LATER AND IT WAS REPLACED AGAIN. ON YOUR SITE I FOUND THAT THERE WAS A RECALL FOR THAT ISSUE. I HAVE NEVER RECEIVED ANY INFORMATION ABOUT IT AND HAVE HAD TO PAY THE FULL COST OF REPAIRS EACH TIME. WHAT IS MY RECOURSE? *LA

• 11/02/2004· SERVICE BRAKES, HYDRAULIC

  YOUR AGENCY HAS CONTACTED ME TWICE, CONCERNING A BRAKE FAILURE ON MY 1997 FORD CROWN VICTORIA. I HAVE LOCATED THE DEFECTIVE BRAKE LINE THAT YOU INQUIRED ABOUT, THE PIECE THAT WAS CUT OUT FOR THE REPAIRS. THIS NUMBER MAY BE ASSOCIATED WITH MY COMPLIANT EA03012. I JUST CAN NOT REMEMBER THE GENTLEMANS NAME THAT FIRST CALLED ME. LATER AN ATTORNEY CALLED REPRESENTING HERSELF AS BEING WITH YOUR AGENCY. PLEASE CONTACT ME AGAIN.*AK

• 11/02/2003· TIRES

  FOUR YOKOHAMA AVID TOURING TIRES ON MY 1997 FORD CROWN VICTORIA FAILED DUE TO INTERNAL SEPARATION RENDERING THE CAR DIFFICULT TO CONTROL. THESE TIRES FAILED SEQUENTIALLY WITHIN 5000 MILES OF EACH OTHER. NO TIRE HAD MORE THAN 40% TREAD WEAR AT THE TIME OF FAILURE. *LA

• 10/31/2007· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLFire

  1997 FORD CROWN VICTORIA CAUGHT FIRE. CUSTOMER STATES THAT CAR WAS CHECKED BY THE DEALER FOR THE DEFECTIVE PART FOR THE RECALL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH AND THE MECHANIC TOLD HIM EVERYTHING WAS FINE. FIRE DEPARTMENT STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. *KB ACCORDING TO THE REPORT, THE FIRE WAS DETERMINED TO BE ELECTRICAL.*JB

• 10/30/2001· SUSPENSION

  RECALL 98 V 322 000/LOWER CONTROL ARM: LOST CONTROL WHILE DRIVING AT 35 MPH. VEHICLE TAKEN TO A INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER OF A LOWER BALL JOINT FAILURE. MANUFACTURER WAS NOTIFIED AND ADVISED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

• 10/29/1999· POWER TRAIN,ELECTRICAL SYSTEM

  WHILE DRIVING TAXI TO GARAGE TRANSMISSION WOULD KEEP SLIPPING, EVEN ON THE STREETS. THE VEHICLE CAUGHT ON FIRE WHILE IN MOTION & VEHICLE STOPPED. FIRE DEPARTMENT EXTINGUISHED THE FLAMES. DRIVER WAS INFORMED LOCATION FROM ENGINE AFTER NOTICING SMOKE COMING FROM UNDER THE HOOD. *AK

• 10/29/1998· POWER TRAIN

  VEHICLE IS IN PARK POSITION WITH ENGINE ON. VEHICLE CAME OUT OF GEAR INTO REVERSE, CAUSING DAMAGE TO VEHICLE.

• 10/27/2002· ENGINE AND ENGINE COOLING

  DRIVING ON HIGWAY AT 65 MPH BEGAN TO SMELL A BURNING ODOR, AFTER PULLING OVER TO A SAFE LOCATION SMOKE CAME FROM UNDER HOOD. WHEN HOOD WAS OPENED FOR INSPECTION IT EMITTED A NOXIOUS ODOR AND IT WAS SPRAYING HOT ENGINE COOLANT FROM THE TOP OF THE ENGINE. AFTER ENGINE COOLED DOWN COOLANT WAS ADDED AND CAR WAS DRIVEN A SHORT DISTANCE HOME. VEHICLE WAS TOWED INTO THE DEALER EXPECTING THE REPAIR TO BE COVERED BY WARRANTY EITHER BY THE RECALL THAT IS OUT (APPARENTLY CURRENTLY ONLY APPLIES TO POLICE AND TAXIS) OR AS LISTED IN THE OWNERS MANUAL FOR CALIFORNIA EMISSIONS COMPONENTS DEFECTS. THE DEALER SAID THIS WAS NOT COVERED EITHER WAY. A CALL TO FORD CUSTOMER RELATIONS (EDITH) INITIATED A CLAIM. EDITH SAID SHE WOULD CONTACT THE DEALER FOR ASSISTANCE BUT MY VEHICLE WAS NOT RECALLED. THE DEALER REPRESENTATIVE WAS RECONTACTED AND REFUSED TO OFFER ANY ASSISTANCE WHATSOVER. THIS ISSUE IS WELL ESTABLISHED AS NHTSA HAS THE BULLETINS LISTED AND THERE A NUMEROUS COMPLAINTS DOCUMENTED. SOME PEOPLE COULD DRIVE THEIR VEHICLE UNKNOWINGLY WITH THIS DEFECT WHICH COULD RESULT IN FIRE OR BURNING FROM ESCAPING STEAM. FORD MOTOR COMPANY MUST REIMBURSE ME AND OTHERS WHO HAVE HAD EXPENSES TO REPAIR THEIR PROBLEM OF A POOR ORIGINAL DESIGN. THE NEW PART HAS BEEN UPDATED WITH AN ALUMINUM COOLANT CROSSOVER INSTEAD OF PLASTIC. DT