crashtest

1997 / Ford

1997 Ford Aerostar

Safety ratings

1997 Ford Aerostar

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 4Frontal, passenger: 3Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (5)

  • VEHICLE SPEED CONTROL:CABLESCampaign 00V425000 · 26/12/2000

    VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH 3.0L ENGINES. AN ACCELERATOR CABLE WAS KINKED DURING INSTALLATION, CAUSING THE CORE WIRES TO EVENTUALLY FRAY.

    Risk: THIS COULD INCREASE THE FRICTION IN THE CABLE, CAUSING THE THROTTLE TO BE SLOW TO RETURN TO IDLE. THIS CONDITION COULD RESULT IN A STUCK THROTTLE.

    Fix: DEALERS WILL INSTALL A NEW ACCELERATOR CABLE.

  • POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)Campaign 97V204000 · 13/11/1997

    VEHICLE DESCRIPTION: ALL WHEEL DRIVE PASSENGER MINIVANS. THESE VEHICLES CAN DEVELOP POWERTRAIN BENDING RESONANCE OR TRANSFER CASE OUTPUT SHAFT BUSHING DISPLACEMENT. THE POWERTRAIN BENDING RESONANCE OR THE OUTPUT SHAFT BUSHING DISPLACEMENT CAN RESULT IN STRUCTURAL FAILURE OF THE TRANSMISSION AND/OR TRANSFER CASE. FLUID EXPLUSION, DRIVESHAFT SEPARATION OR LOSS OF VEHICLE DRIVE CAN RESULT.

    Risk: THIS CONDITION CAN CAUSE A LOSS OF VEHICLE CONTROL, AND, IF THE EXPELLED FLUID CONTACTS THE EXHAUST SYSTEM, A VEHICLE FIRE COULD OCCUR.

    Fix: DEALERS WILL INSTALL A NEW TRANSFER CASE REAR OUTPUT SHAFT BUSHING AND AN ALUMINUM DRIVESHAFT WILL BE INSTALLED.

  • SERVICE BRAKES, HYDRAULICCampaign 06E022000 · 13/03/2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

  • ELECTRICAL SYSTEM:IGNITION:SWITCHCampaign 99V029000 · 09/02/1999

    VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH A HIGHER THAN SPECIFIED ELECTRICAL LOAD THROUGH THE ACCESSORY POWER FEED CIRCUIT. THE POTENTIAL FOR CONTACT BETWEEN THE B2 (BATTERY), A2 (ACCESSORY), AND P1 (PROOF) CIRCUITS CAN OCCUR, CREATING A SHORT CIRCUIT, ALLOWING CURRENT TO FLOW THROUGH THE GROUND WIRE.

    Risk: THIS CAN CAUSE OVER HEATING AND THE POTENTIAL FOR A VEHICLE FIRE.

    Fix: DEALERS WILL INSTALL A JUMPER HARNESS WITH A RELAY WHICH WILL RE-ROUTE AND ACTIVATE ALL A2 ACCESSORIES THROUGH THE RELAY.

  • SERVICE BRAKES, AIR:DISC:ROTORCampaign 98E010000 · 08/04/1998

    EQUIPMENT DESCRIPTION: AFTERMARKET BRAKE ROTORS FOR USE ON CERTAIN FORD AND MAZDA TRUCKS. CRACKED CASTINGS CAUSED CRACKS TO APPEAR ON THE OUTER DIAMETER OF THE ROTOR HAT OR AROUND THE STUD HOLE.

    Risk: LOSS OF BRAKING CAN RESULT.

    Fix: AIMCO WILL REIMBURSE CONSUMERS/INSTALLERS FOR THE COST OF REPLACEMENT ROTORS AND INSTALLATION. CONSUMERS ARE REQUESTED TO RETURN TO THE LOCATION WHERE THE ROTORS WERE ORIGINALLY PURCHASED/INSTALLED FOR REPLACEMENT.

Owner complaints

63
Complaints
5
Crashes reported
2
Fires reported
8
Injuries
0
Deaths

Most-reported areas

  • ELECTRICAL SYSTEM13
  • VEHICLE SPEED CONTROL9
  • POWER TRAIN9
  • WHEELS7
  • SERVICE BRAKES7
  • HYDRAULIC7
  • AIR BAGS4
  • SUSPENSION4
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/29/1998· WHEELS

    WHEEL FELL OFF CAUSING LOSS OF CONTROL.

  • 12/17/2001· AIR BAGSCrash

    VEHICLE WAS IN A HEAD-ON COLLISION AND NEITHER OF THE AIR BAGS DEPLOYED. PLEASE PROVIDE MORE INFORMATION.*AK

  • 12/04/1998· SUSPENSION

    VIBRATION AT DIFFERENT SPEEDS ALONG WITH NOISY DRONING EXPERIENCED WITHIN WEEKS OF NEW PURCHASE. SEVERAL ATTEMPTS TO EFFECT REPAIRS AT DEALER RESULTED IN ONE REPAIR ATTEMPT WHICH PROMPTLY REVERTED BACK TO HIGH LEVEL OF VIBRATION AND DRONING AT 50 - 55 MPH AND MOST APPARENT AT ABOVE 60 MPH. DEALER HAS DONE TIRE BALANCING, ROTATION, REAR AXLE COMPONENTS REPLACEMENT, DRIVE SHAFT BALANCING AND NUMEROUS TEST DRIVES, ALL WITHOUT AFFECTING THE DRIVE TRAIN VIBRATION AND NOISE.

  • 12/02/2003· VEHICLE SPEED CONTROL

    WHEN ACCELERATING CONSUMER HAD TO DEPRESS THE GAS PEDAL SEVERAL TIMES TO GET THE VEHICLE TO MOVE. WHEN THE VEHICLE MOVED THE THROTTLE GOT STUCK, AND REVVED VERY HIGH. DEALER INFORMED THE CONSUMER THAT THE THROTTLE LINKAGE HAD A STICKING PROBLEM. *AK

  • 11/19/2014· WHEELS,ENGINE

    I WAS GIVEN THIS VAN WITH A HANDICAPPED LIFT AS A PRESENT FROM SOME PEOPLE AT OUR CHURCH. EVER SINCE I GOT IT THE ENGINE LIGHT HAS BEEN ON. I'VE HAD IT CHECKED SEVERAL TIMES BUT NO ONE SEEMS TO KNOW HOW TO FIX IT. ANOTHER PROBLEM I'VE BEEN HAVING IS THAT THE LEFT FRONT TIRE WEARS OUT MORE QUICKLY THAN THE OTHER THREE. WE'VE HAD IT BALANCED SEVERAL TIMES BUT WE STILL HAVE THAT PROBLEM EVEN WITH NEW TIRES. SINCE I AM HANDICAPPED AND USE AN ELECTRIC WHEELCHAIR IF A TIRE BLOWS OUT I MAY NOT BE ABLE TO GET OUT USING THE RAMP LIFT THAT WAS INSTALLED AND THE SAME APPLIES TO THE ENGINE. HOW DO I KNOW IF THE ENGINE HAS SOMETHING WRONG WITH IT IF THE LIGHT IS ON ALL THE TIME? *TR

  • 11/19/2001· SERVICE BRAKES, HYDRAULIC,POWER TRAINFire

    FORD RECOMMENDS INCORRECT ADJUSTMENT OF REAR BRAKES, WHICH CAUSES OVERHEATING OF DRUMS AND EVENTUAL FAILURE OF AXLE SEALS, AXLE BEARINGS, AND TIRE ON THE RIM ATTACHED TO THE BRAKE DRUM. FORD STIPULATES THAT BRAKE SHOES ARE TO BE TOUCHING DRUM WHEN BRAKES ARE ADJUSTED. THIS RESULTS IN FRICTIONAL HEAT BUILD-UP, AND IS LIKELY TO BE A CONTRIBUTOR TO TIRE FAILURES REPORTED WITH THE FORD EXPLORER. THE FORD EXPLORER, AEROSTAR, AND RANGER ALL SHARE POWER TRAIN AND DRIVE TRAIN COMPONENTS. THIS PRACTICE HAS COST ME $000S ON MY 4 FORD AEROSTARS (1989, 1992, 1994, AND 1997 MODEL YEARS)

  • 11/13/1997· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLCrash

    CONSUMER STARTED VEHICLE, PRESSED BRAKES, WENT TO REVERSE AND VEHICLE ACCELLERATED AT HIGH SPEED, RACING 100 FEET DOWN THE DRIVEWAY, ACROSS THE ROAD, JUMPED A CURVE AND TORE DOWN APPPROX. 70 FT. OF CHAINLINK FENCE. THE PIPE FROM FENCE BROKE BACK WINDOW OF VEHICLE ,PERTRUDING THROUGH HITTING CONSUMER ON HEAD, THEN BROKEN WINDSHIELD EXTENDED ABOUT 40 FT. OUTSIDE OF WINDSHIELD. THROUGH ALL OF THIS, CONSUMER STILL HAD FOOT ON THE BRAKES, THE VEHICLE DID NOT STOP UNTILL FENCE WAS CAUGHT UP UNDER VEHICLE. CONSUMER SUFFERS A SWOLLEN FOOT DUE TO PRESSURE APPLIED TO BRAKES. *AK

  • 11/12/1998· AIR BAGS

    MANUFACTURER WILL NOT INSTALL ON/OFF SWITCH FOR AIR BAGS.

  • 10/26/1998· LATCHES/LOCKS/LINKAGES

    THERE ISN'T A CHILD SAFETY LOCK ON THE VEHICLE. CHILDREN CAN GET OUT OF THEIR CHILD SAFETY SEAT AND OPEN THE VEHICLE DOORS BEFORE THE CONSUMER CAN GET TO THE CHILDREN OUT. *AK

  • 10/13/1999· ENGINE AND ENGINE COOLING

    VEHICLE EXPERIENCING ENGINE BELT NOISE. NLM

  • 10/09/2020· ELECTRICAL SYSTEM

    I FOUND TWO INCOMPLETE RECALLS. I CALLED THE DEALER 9/28/2020 AT [XXX] AND SPOKE TO [XXX]. SHE PUT THE VIN IN HER SYSTEM, SAW THE TWO RECALLS AND SAID THE PARTS WOULD BE ORDERED. NO RESPONSE. I CALL [XXX] 10/5/2020 AT THE SAME NUMBER AND SHE SAID ABOUT THE SAME THING. THEN I CALLED 10/8/2020 AND ANOTHER SERVICE ADVISOR PRINTED OUT THE ISSUE WITH MY PHONE NUMBER [XXX] AND SAID [XXX] WOULD CALL ME AFTER LUNCH. NO RESPONSE. I TRIED CALLING THE FORD CUSTOMER SERVICE 800 392-3673 AND AFTER PRESSING '#' FOR TWO COMMERCIALS, THE RECORDER HUNG UP. THE VEHICLE HAS BEEN RUNNING FINE, BUT THESE ARE TWO RECALLS THAT ARE CONCERNS. (00S56 & 99S02). THANK YOU VERY MUCH. [XXX]AUGUSTA, GA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 09/28/1999· AIR BAGSCrash

    CONSUMER WAS DRIVING ON THE HIGHWAY AND WAS INVOLVED IN A COLLISION WHEN A DEER JUMPED IN FRONT OF TRUCK. AIRBAGS DIDN'T DEPLOY. *AK

  • 09/23/2003· TIRES

    WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 70 MPH, THE TREAD ON THE REAR DRIVER'S SIDE TIRE SEPARATED RAPIDLY, WHICH RESULTED IN COMPLETE DESTRUCTION OF THE TIRE. *AK THE WHEEL WELL AND BUMPER WERE DAMAGED AS A RESULT OF THE TIRE FAILURE. THE TIRE WAS REPLACED AND IT FAILED AGAIN WHILE TRAVELING ON THE HIGHWAY. THE WHEEL WELL AND BUMPER WAS AGAIN DAMAGED. *PH *JB

  • 09/18/1998· SERVICE BRAKES, HYDRAULIC

    CONSUMER EXPERIENCING INTERMITTENT BRAKE FAILURE. WHEN CONSUMER APPLIED BRAKES, THE PEDAL WOULD GO TO THE FLOOR WITHOUT INDICATION OR BRAKE PEDAL WOULD GO TO THE FLOOR. ABS SENOR LIGHT WOULD COME ON WOULD COME ON WHILE CONSUMER CONTINUED PUMPING THE BRAKES FOR VEHICLE TO STOP. DEALER NOTIFIED AND UNABLE TO RESOLVE THE PROBLEM. *AK

  • 09/15/1998· ELECTRICAL SYSTEM

    WHEN THE AIR CONDITIONER IS ON THE KEY GETS VERY HOT WHEN IT IS TAKEN OUT OF THE IGNITION SWITCH. *AK

  • 09/12/2000· SUSPENSION

    WHILE DRIVING THE RIGHT FRONT WHEEL BEARING FAILED, CAUSING DAMAGE TO THE FRONT SPINDLE ASSEMBLY, BRAKE ROTOR, CALIPER AND BALL JOINTS. *MJS

  • 09/08/1999· POWER TRAIN

    TRANSMISSION.

  • 09/04/1998· SERVICE BRAKES, HYDRAULIC

    CONSUMER EXPERIENCING EXCESSIVE WEAR OF THE FRONT BRAKE PADS AND SHOES/ ROTORS DUE A MALFUNCTION WITHIN THE REAR BRAKE ADJUSTERS. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED PARTS. PLEASE PROVIDE ANY FURTHER INFORMATION ON OTHER COMPLAINTS. *AK

  • 09/02/2003· WHEELS

    CONSUMER NOTICED THAT REAR DRIVER'S SIDE RIM SPOKES ARE CRACKED. VEHICLE DID NOT HIT ANYTHING. *AK FOUR SPOKES WERE CRACKED COMPLETELY THREW. ANY MORE AND CONSUMER FACED LOSS OF WHEEL FROM THE VEHICLE. CONSUMER HAD THE SPARE PUT ON AND RIM REPLACED. CONSUMER LEARNED A PARTICULAR DEALERSHIP SELLS ONE OR MORE TO OTHER CUSTOMERS WITH THE SAME PROBLEM. ONE PARTICULAR CUSTOMER WENT TO THE DEALERSHIP WITH THREE DEFECTIVE RIMS. *PH

  • 08/26/1999· POWER TRAIN

    RECEIVED RECALL NOTICE #97V204000. CONTACTED DEALER. TOOK VEHICLE IN FOR REPAIRS FOR TRANSFER CASE. AFTER REPAIRS, PICKED VEHICLE UP. HAD PROBLEM RIGHT AWAY. WAS A LOUD BANG. THIS CAUSED ADDITIONAL DAMAGE IN REAR END. DEALER REFUSED TO HELP W/PROBLEM.ALSO, REAR DIFFERENTIAL BEARINGS HAD CRACKED. IT SOUNDED LIKE METAL ON METAL. *AK

  • 08/23/2000· VEHICLE SPEED CONTROL

    MAINLY WHEN VAN WAS IN PARK ENGINE REVVED UP BY ITSELF. ALSO, VAN HAD A SLIGHT INCREASE IN SPEED WHILE DRIVING. VAN WAS TAKEN TO THE DEALERSHIP. DEALERSHIP WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK

  • 08/22/2002· POWER TRAIN

    VEHICLE WILL NOT RUN PROPERLY DUE TO THE TRANSFER CASE BEING DEFECTIVE. THERE IS A LOUD NOISE WHEN DRIVING. CONTACTED DEALER, AND THE DEALER NOTED THAT VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *YH

  • 08/19/2010· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

    NOTE: I WISH I HAD FOUND THIS SITE YEARS AGO. I COULD NOT GET PAST FORDS "BRICK WALL" TO SPEAK TO AN ENGINEER! 1. 1997 AEROSTAR - ACCELERATOR PEDAL WAS PRESSED DOWN QUICKLY TO PASS (2 LANE HIGHWAY). 2. NOW IN THE LEFT LANE, NOT FAR AHEAD OF PASSED THE CAR - I EXPERRIENCED A COMPLETE LOSS OF POWER - HARD RIGHT OVER TO SOFT SHOULDER - AVOIDED AN ONCOMING HEAD ON COLLISION - L JUST MISSED THE CAR BEING PASSED BY INCHES AND STOPPED. THE CRIMPED END OF CABLE TO THE CARBURATOR HAD RELEASED FROM THE ACCELERATOR PEDAL. 3. I CLAMPED THE CABLE BACK ONTO THE PEDAL WITH VICE GRIPS. (DROVE TO DEALER). FORD REPLACED THE CABLE. THAT PROBLEM HAS NOT HAPPENED AGAIN. (I DO NOT PRESS DOWN HARD EITHER!) *TR

  • 08/18/1998· TIRES

    TIRE CAME OFF STRIKING WINDSHIELD OF ANOTHER VEHICLE. (OHIO STATE POLICE REPORT).

  • 08/15/2000· WHEELS

    WHILE LOOKING WHEEL OVER NOTICED RIM WITH CRACK. *AK ALL THREE WHEELS HAVE CRACK AT THE SAME PLACE. *YH

  • 08/03/2001· AIR BAGSCrash

    VEHICLE WAS SLOWING DOWN GOING 35-45MPH IN THE RIGHT SLOW LANE. WHEN BRAKES WERE APPLIED, VEHICLE PICKED UP MORE SPEED, CAUSING CONSUMER TO LOSE CONTROL. VEHICLE RAN INTO ONE OF THE BEAMS UNDER UNDERPASS OF THE HIGHWAY. UPON IMPACT, FRONT DRIVER'S AIR BAG DIDN'T DEPLOY. CONSUMER'S FACE HIT STEERING. CONSUMER HAD 16 STICHES IN BOTTOM LIP. CONSUMER HAD A CASE, AND WAS NOT ALLOWED TO CONTACT DEALER AT THIS TIME.*AK

  • 07/31/1998· SEAT BELTS

    REAR PASSENGER RESTRAINT SPLIT DOWN THE MIDDLE. THE DEALER HAS BEEN NOTIFIED. *AK

  • 07/27/2000· ELECTRICAL SYSTEM

    INTERMITTENT DISCHARGE OF BATTERY, CONTACT DEALER CANT FIND PROPLEM, FORD HAVE 3 SERVICE BULLETINS OUT ON PROBLEM,HAPPENS ON VEHICLES BUILD BEFORE CERTAIN TIME. *AK

  • 07/26/2005· LATCHES/LOCKS/LINKAGES

    1997 AEROSTAR REAR HATCH: 1 OF 2 ANCHOR STUDS WHICH SUPPORT THE TAIL HATCH PNEUMATIC SPRING (VEHICLE BODY END) BROKE, ALLOWING THE HATCH TO IMMEDIATELY FALL ON TO OPERATOR. ALTHOUGH THERE ARE 2 PNEUMATIC SUPPORTS, 1 IS INSUFFCIENT TO SUPPORT THE WEIGHT OF THE HATCH. SIMILAR EXPERIENCE WITH 1994 MODEL.

  • 07/26/1999· ELECTRICAL SYSTEM

    KEY IS STUCK IN THE IGNITION SWITCH.CONSUMER CONTACTED DEALER. *AK

  • 07/22/2005· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMFire

    MY 1997 FORD AERO STAR VAN PRODUCED A PUFF OF SMOKE FROM THE STEERING COLUMN NEAR THE IGNITION SWITCH. I TOOK IT TO MY MECHANIC WHOM CHECKED THE RECALL NOTICES AND FOUND ONE RESULTING IN AN ELECTRICAL OVERLOAD SHORT CIRCUIT AND OVERHEATING IN THE STEERING COLUMN ELECTRICAL COMPONENTS. WHEN THE KEY WAS TURNED OFF IT SUBSIDES. SINCE THIS OCCURRENCE THE INSTRUMENT PANEL HAS NOT WORKED AND BLEW ALL FUSES, THE FUEL PUMP DOES NOT TURN ON WITH THE KEY AFTER MULTIPLE ATTEMPTS IT ENGAGES SOME TIMES. THE FORD DEALER DID THE RECALL WORK BUT DID NOT FIX OR EXAMINE THE STEERING COLUMN OR THE COMPONENTS THAT BURNED OR OVER HEATED AS A RESULT OF THE OVERLOAD. [XXX] UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 07/16/2003· VISIBILITY

    REAR WINDOWS DO NOT ROLL DOWN. DEALER NOTIFIED.*AK

  • 06/26/2009· WHEELS

    OBSERVED FULL CRACK ON ALUMINUM WHEEL RIM SPOKE. THIS IS STANDARD ALUMINUM WHEEL FROM MANUFACTURER. SERIOUS SAFETY ISSUE. THIS PROBLEM SAME AS HTTP://WWW.MOTORBEAT.COM/COMPLAINT/438440/. *TR THIS IS THE SECOND RIM THAT THIS PROBLEM HAS OCCURRED. ANOTHER RIM FAILED IN THE SAME MANNER ONE YEAR AGO. REPLACED.

  • 06/26/2000· VEHICLE SPEED CONTROLCrash

    CONSUMER WAS TURNING INTO A DRIVEWAY OFF OF A SMALL STREET, APPLIED BRAKES, AND THE VEHICLE SUDDENLY TOOK OFF ON ITS OWN. RPMS WENT UP, AND THE REAR TIRES WERE SPINNING. VEHICLE HIT A GARAGE WALL AND DOOR. *AK

  • 06/08/1999· ELECTRICAL SYSTEM

    VEHICLE DENIED RECALL WORK DUE TO LACK OF PARTS (99V-029) IGNITION SWITCH. MJS

  • 06/07/1999· SERVICE BRAKES, HYDRAULIC

    WHEN TURNING OR APPLYING BRAKES THEY WOULD MAKE LOUD NOISES FROM THE REAR WHEELS. BEEN TO DEALER & INFORMED CONSUMER THAT'S HOW ITS SUPPOSE TO BE. DID NOT REPAIR BRAKES. *AK

  • 05/21/2004· WHEELS

    CONSUMER'S HUSBAND DISCOVERED THAT ONE OF THE RIMS HAD CRACKED IN THREE PLACES. *LA ANOTHER RIM WAS FOUND WITH CRACKS IN THREE PLACES AS WELL. *SC *JB

  • 05/11/1999· ELECTRICAL SYSTEM

    CONSUMER HAS CONTACTED THE DEALER 4 TIMES REGARDING RECALL 99V029000, IGNITION SWITCH SHORT. DEALER INFORMED CONSUMER THAT PARTS WERE NOT AVAILABLE. *AK

  • 05/04/1999· ELECTRICAL SYSTEM

    CONSUMER IS NOT SATISFIED WITH RECALL REPAIR POLICY, WHEN REPAIR WAS MADE. (99S02)

  • 04/25/2001· ENGINE AND ENGINE COOLING

    WHEN IT RAINS/UNABLE TO OPEN DOOR LOCK FROM PASSENGER SIDE; UNEXPLAINED STALL CHECK/ENGINE LIGHT CAME ON/STARTED WITH NO PROBLEM

  • 04/21/2003· POWER TRAIN

    THE VEHICLE EXPERIENCED THE PROBLEM AS STATED IN RECALL # 97 V 204 000, HOWEVER THE VEHICLE IDENTIFICATION WAS NOT INCLUDED IN THE RECALL. *JB

  • 04/11/2001· ELECTRICAL SYSTEM

    CONSUMER IS ABLE TO TURN IGINTION AND START VEHICLE WITHOUT KEY IN IT, CAUSING A SAFTEY HAZARD.*AK

  • 04/10/2001· FUEL SYSTEM, GASOLINE

    FUEL PUMP USUALLY DOES NOT COME ON UNTIL REPEATEDLY TURNING IGNITION ON AND OFF, VEHICLE DIED TWICE WHILE DRIVING AND WOULD NOT RESTART UNTIL FUEL PUMP CAME ON, SMELLS LIKE VEHICLE OVERHEATING WHEN IT SHOULD NOT BE, SAME PROBLEMS AS DESCRIBED IN FORD PRESS RELEASE REGARDING RECALL 99 S 02, TAKEN TO (DIFFERENT) DEALERSHIP FOR REPAIR, DENIES PROBLEM IS RECALL RELATED

  • 03/28/2000· VEHICLE SPEED CONTROL

    VEHICLE WAS BROUGHT UP TO 65 MPH ON INTERSTATE HIGHWAY AND PLACED UNDER CRUISE CONTROL. VEHICLE ACCELERATED OUT OF CONTROL TO SPEEDS IN EXCESS OF 90MPH, AND WOULD NOT RESPOND TO ATTEMPTS TO DISENGAGE THROTTLE OR CRUSISE CONTROL. VEHILCE SLOWED DOWN TO SAFE SPEED BY CONSTANT BRAKING FOR APPROXIMATELY 10 MILES UNTIL "SAFE" AREA TO EXIT WAS FOUND. ATTEMPTS TO BRING VEHICLE TO STOP BY BREAKING, DOWNSHIFTING, APPLYING EMERGENCY BRAKE WAS UNSUCCESSFUL. VEHICLE FINALLY STOPPED BY TURNING IGNITION SWITCH OFF WHILE TRAVELING AT APPROX 25 MPH. VEHICLE TOWED TO CHEROKEE FORD IN WOODSTOCK. PROBLEM REPORTED TO BE MALFUNCTION OF ACCELERATOR CABLE. DAMAGE TO OTHER VEHICLE COMPONENTS NOT KNOWN AT THIS TIME. *AK

  • 03/27/2008· POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT

    NEED TO KNOW WERE TO START TO GET ALL THE PROBLEMS ON MY VAN TAKEN CARE OF ALL THE RECALLS, OF POWER TRAIN THE ELECTRICAL AND WHATEVER ELSE WAS REPORTED TO ME ON MY REPORT OF THE RECALLS ON THIS 1997 AREOSTAR VAN THANK YOU MARYJEAN. *TR

  • 03/26/2000· VEHICLE SPEED CONTROL

    CRUISE CONTROL SET AT APPROX 65 MPH ON INTERSTATE 75 NORTH OF ATLANTA. VEHICLE IMMEDIATELY ACCELARATED OUT OF CONTROL TO APPROXIMATELY 90 MPH AND WOULD NOT RESPOND TO ATTEMPTS TO DEACTIVATE CONTROL BY BRAKE, OR CRUISE CONTROL SWITCHES. AFTER ATTEMPTING TO CONTROL VEHICLE WHILE THE THROTTLE WAS WIDE OPEN AND BRAKES FIRMLY APPLIED FOR SEVERAL MILE TO FIND SAFE PLACE TO ATTEMPT STOPPING IT WAS BROUGHT TO A STOP BY COMBINATION OF BRAKING, DOWNSHIFTING, AND FINALLY TURNING OFF IGNITION SWITCH ON AN EXIT RAMP. ONCE STOPPED EXAMINATION OF ACCELATOR PEDAL SHOWED IN WAS STILL BEING HELD TO THE "FLOOR" BY CABLE. VEHICLE WAS TOWED TO CHEROKEE FORD DEALERSHIP IN WOODSTOCK GA AT APPROX 8:00 PM AND KEYS WERE LEFT IN DROP OFF BOX AT SERVICE AREA. VEHICLE WAS PURCHASED USED IN FALL 1997 AND AM NOT SURE IF 36 MONTH WARRANTY HAS BEEN EXCEEDED. POTENTIAL FOR SERIOUS AND LIFE THREATENING COLLISION WAS AVOIDED BUT AT UNKNOWN DAMAGE TO VEHICLE ENGINE AND TRANSMISSION. *AK

  • 03/23/2004· WHEELS

    CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT TWO FRONT RIMS CRACKED. *AK CONSUMER CALLED FORD MOTOR COMPANY AND SAID THAT THEY WON'T ADDRESS THE PROBLEM BECAUSE IT'S NOT ON WARRANTY OR RECALL. HOWEVER, CONSUMER REPLACED BOTH RIMS. *LA

  • 03/18/1999· VEHICLE SPEED CONTROL

    VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN PUT INTO REVERSE CAUSING IT TO HIT A BULIDING.

  • 03/13/2002· SUSPENSION,SERVICE BRAKES, HYDRAULIC

    RIGHT FRONT SPINDLE AND KNUCKLE ASSEMBLY MALFUNCTIONED. DEALER HAS BEEN NOTIFIED. *AK RIGHT FRONT SPINDLE/KNUCKLE ASSEMBLY WAS REPLACED. RIGHT FRONT ROTOR, INNER AND OUTER WHEEL BEARINGS AND SEAL WERE ALL REPLACED. *TT

  • 03/09/2001· STRUCTURE,INTERIOR LIGHTING

    WHEN SLIDING DOOR TOO CLOSE IT WILL NOT CONNECT AND LOCK, LIGHT STAYS ON BECAUSE DOOR IS NOT SHUT ALL THE WAY. *AK