crashtest

1997 / Chrysler

1997 Chrysler Cirrus

Safety ratings

1997 Chrysler Cirrus 4-DR.

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 3★Side, driver: 3★Side, rear passenger: 2★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (8)

  • SUSPENSION:FRONT:CONTROL ARM:LOWER ARMCampaign 10E059000 · 27/12/2010

    FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.

    Risk: IF THERE IS A SEPARATION OF THE BALL STUD FROM THE HOUSING, THE DRIVER CAN LOOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

    Fix: FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.

  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 06E088000 · 23/10/2006

    CERTAIN TIGAS FUEL PUMP MODULES MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006, SOLD UNDER VARIOUS BRAND NAMES AND P/NOS. THESE FUEL PUMP MODULES ARE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.

    Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.

    Fix: TI AUTOMOTIVE WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 6, 2006. OWNERS MAY CONTACT TI AUTOMOTIVE TOLL-FREE AT 1-877-461-1834.

  • SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTCampaign 97V201000 · 13/11/1997

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER CONTROL ARM BALL JOINT CAN SEPARATE DUE TO LOSS OF LUBRICATION.

    Risk: SEPARATION OF THE BALL JOINT COULD CAUSE A LOSS OF STEERING CONTROL INCREASING THE RISK OF A VEHICLE CRASH.

    Fix: DEALERS WILL INSPECT THE BALL JOINT END HOUSING COVER SEAL FOR LEAKAGE WITH A HIGH PRESSURE AIR TESTER AND THE RUBBER BOOT WILL BE VISUALLY INSPECTED FOR DAMAGE. IF THE COVER SEAL LEAKS OR THE BOOT IS DAMAGED, THE LOWER CONTROL ARM WILL BE REPLACED.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTCampaign 04V021000 · 13/01/2004

    ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.

    Risk: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.

    Fix: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

  • SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTCampaign 09E056000 · 09/10/2009

    QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.

    Risk: SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.

    Fix: QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCHCampaign 98V183000 · 06/08/1998

    VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THE ADJUSTMENT OF THE CABLE CONNECTING THE CONSOLE SHIFTER MECHANISM TO THE IGNITION KEY CAN CAUSE A TRAPPED KEY CONDITION WHICH CAN RESULT IN A LOW FORCE REQUIRED TO DEPRESS THE SHIFT BUTTON. A COMBINATION OF APPLYING A MIS-ADJUSTED RELEASE BUTTON WITH A LOW FORCE ATTEMPT TO SHIFT OUT OF PARK WITH THE KEY IN THE LOCKED POSITION, CAN BREAK THE CONNECTING PIN IN THE SHIFTER.

    Risk: IF THIS HAPPENS, THE "IGNITION-PARK" INTERLOCK SYSTEM WILL BE NONFUNCTIONAL.

    Fix: DEALERS WILL INSPECT FOR PROPER OPERATION OF THE SYSTEM. ANY VEHICLES THAT ARE NOT FUNCTIONAL AFTER THE INSPECTION WILL HAVE THE SHIFT MECHANISM AND CABLE REPLACED WITH A "SELF-ADJUSTING" DESIGN.

  • STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTSCampaign 97V095000 · 06/06/1997

    VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SECONDARY HOOD LATCH SPRING CAN DISENGAGE FROM ITS RETENTION HOLE IF THE HOOD IS SLAMMED SHUT.

    Risk: IF THIS CONDITION OCCURS SIMULTANEOUSLY WITHOUT ENGAGING THE PRIMARY LATCH, THE HOOD WOULD NOT BE RESTRAINED INCREASING THE RISK OF A VEHICLE CRASH.

    Fix: DEALERS WILL REPLACE THE SECONDARY HOOD LATCH SPRING WITH A LONGER END HOOK SPRING.

  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 06E091000 · 02/11/2006

    CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.

    Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.

    Fix: AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.

Owner complaints

76
Complaints
9
Crashes reported
7
Fires reported
5
Injuries
0
Deaths

Most-reported areas

  • SERVICE BRAKES13
  • HYDRAULIC12
  • ENGINE AND ENGINE COOLING12
  • POWER TRAIN11
  • SUSPENSION8
  • ELECTRICAL SYSTEM8
  • VISIBILITY7
  • STEERING7
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/30/1996· VISIBILITY

    WINDSHIELD DESIGN CAUSING REFLECTION FROM DASHBOARD RESULTING IN POOR VISIBILITY.

  • 12/23/1996· VISIBILITY

    WHILE DRIVING OWNER SEES A GLARE ON THE FRONT WINDSHIELD, ,HE STATES THAT IT BOUNCES OF THE DASH BOARD AND BLOCKS VISION, HE ALSO NOTES THAT THIS OCCURS WHEN THERE IS A LOT OF STREET LIGHTS, IT CAUSES A PANIC STOP. *AK

  • 12/20/2001· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER

    I BOUGHT THIS CAR IN CHRYSLER DEALER AS A USED ONE IN 1998. IT WAS 97 MODEL. NOW MY DAUGHTER IS DRIVING AND GO TO COURAGE EVERY DAY. SHE DRIVE GENTLY NOT SEVERLY. I HAVE ASKED DEALER WHENEVER THEY RECOMMEND ME BRAKE PAD CHANGE, ENGINE CHECK, TIE ROD, ALIGNMENT, ETC TO KEEP GOOD CONDITION BECAUSE MY DAUGHTERS LIFE. BUT IT HAPPEN AUTOMATIC TRANSMISSION PROBLEM HAPPENED AT 51500 MILES. DEALER SAID THAT WARRANTY IS UNDER 50000 MILES. I WAS UPSETED ABOUT THEIR COMMENT BECAUSE I WAS GOOD CUSTOMER AND ONLY 1500 MILES OVER THE LIMIT. THEY UNDERSTOOD AND GIVE CHRYSLER PHONE CALL AND NEGOTIATED IF THEY COULD TAKE CARE OF THIS COST $1800. THEY ACCEPTED TO PAY 50% FINALY. I HAD NO CHOICE TO ACCEPT. MY WIFE WAS STILL GET ANGRY TO PAY $900. I DO NOT WANT TO HAVE CHRISLER CAR BECAUSE I HAVE HEARD FROM MY FRIENDS THAT IT IS QUITE COMMON TRANSMISSION PROBLEM. PLZ SUGGEST ME HOW TO DO. I'M HOPING I GET YOUR GOOD INFORMATION. THANK YOU. HAVE A MERRY CHRISTMAS.

  • 12/12/2000· TIRES

    SIDEWALLS OF TIRES ARE WEARING IMPROPERLY. *AK( DOT NUMBER: B3TA TIRE SIZE: 195/65/15 )

  • 12/06/2004· POWER TRAIN

    AUTOMATIC TRANSAXLE FLOOR SHIFTER MOVES FROM PARK BACK AND FORTH WITHOUT DEPRESSING THE DETENT BUTTON. *BF THE DEALER FAILED TO CORRECT THE RECALL PROBLEM. THE IGNITION WOULD BECOME TRAPPED ONCE IN WHILE. AFTER GENTLY WIGGLING IT, THE KEY WOULD SNAP OUT AND OPERATE PROPERLY, STAYING IN PARK AND ALLOWING THE KEY TO BE REMOVED. RECALL#98V183000 *SC *JB

  • 11/27/2000· TIRES

    WE TRAVEVELLED FROM OUR ONTARIO CANADA RESIDENCE TO OUR FLORIDA RESIDENCE ON NOVEMBER FRIDAY NOVEMBER 3, 2000. A FEW DAYS PRIOR TO THE TRIP, WE HAD OUR VEHICLE SERVICED WHICH INCLUDED ROTATION AND BALANCING OF THE MICHELIN TIRES. ON OUR RETURN, WE PUT OUR VEHICLE IN FOR SERVICE AGAIN ON NOVEMBER 21, 2000 AND WE WERE ADVISED THAT 3 OF THE 4 MIICHELIN TRIES HAD DEVELOPED CRACKED SIDEWALLS AND WERE UNSAFE TO DRIVE. ON CONTACTING, MICHELIN THEY ADMINTTED THE TIRES WERE DEFECTIVE BUT STATED THEIR POLICY WAS MANUFACTURER LIST LESS 20% WHICH AMOUNTED TO $107 PER TIRE FOR THE 4 TIRES. MY CONCERN THAT 3 OUT OTHE 4 TIRES BEING CRACKED AND UNSAFE WERE IGNORED. THE TREAD WEAR MEASURED ON THE TIRES WAS 6/32 VERSUS A BRAND NEW TIRE AT 9/32. THEY ADMITTED THAT THE TIRES HAD BEEN ROTATED, BALANCED AND WERE NOT WORN. I BELIEVE MICHELIN HAS FAR GREATER PROBLEMS WITH THE MX4 PLUS THAN THEY CARE TO ADMIT. WE HAVE FILED A COMPLAINT WIHT MICHELIN VIA THE WEB AND WITH CHRYSLER CANADA.*AK (TIRESIZE: P19565 15)( DOT NUMBER: TIRE SIZE: P19565 15 )

  • 11/22/2000· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

    WHILE DRIVING AT 65 MPH WITH CRUISE CONTROL SET AT 65 VEHICLE WAS ACCELERATING UP TO 80 MPH. BRAKES WERE APPLIED, BUT THERE WAS NO RESPONSE, AND VEHICLE CONTINUED TO ACCELERATE UP TO 80 MPH. EMERGENCY PARKING BRAKE WAS ENGAGED, VEHICLE SLOWED DOWN. VEHICLE WAS PLACED IN NEUTRAL AND IT CAME TO A SLOW STOP. CONSUMER CONTACTED DEALER, DEALER REPLACED CRUISE CONTROL CABLE PART # 4573693. *AK AT FIRST THE ENGINE HEATED WHILE THE CONSUMER WAS TRAVELING AND THE CAUSE WAS FOUND TO BE A BLOWN UP HEAD GASKET. *YH

  • 11/19/1998· FUEL SYSTEM, OTHER

    DRIVING THE VEHICLE THE GAS GAUGE WILL INDICATE THAT THERE IS A QUARTER TANK OF GAS IN THE VEHICLE, BUT THE GAS TANK WOULD BE EMPTY AND THE VEHICLE WILL STALL THEN THE VEHICLE WILL SHUT DOWN WITHOUT NO PRIOR WARNING OR THE VEHICLE WON'T START UP. THE VEHICLE HAS BEEN IN THE SHOP FIVE TIMES, AND THE DEALER DOESN'T KNOW THE PROBLEM. *AK

  • 11/15/2004· POWER TRAIN

    WHEN DRIVING IN INCLEMENT WEATHER TRANSMISSION MALFUNCTIONED. AS A RESULT, VEHICLE CAME OUT OF GEAR. *AK

  • 11/09/1999· ELECTRICAL SYSTEM

    RECEIVED RECALL NOTICE #98V183000 & CONTACTED DEALER. TOOK VEHICLE TO DEALER. WAS SUPPOSE TO BE REPAIRED. PICKED VEHICLE UP & IT COULD NOT SHIFT. HAD TO PUSH HARD TO SHIFT. THE REPAIR REMEDY FAILED. *AK

  • 11/05/2004· ENGINE AND ENGINE COOLING

    WHILE DRIVING CONSUMER MADE A TURN AND THE VEHICLE STOPPED. AFTER BEING TOWED DEALER STATED THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURE WANTED THE CONSUMER TO PROVIDE OIL CHANGE RECORDS.*AK

  • 10/30/2000· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT

    I AM A SINGLE PARENT OF THREE AND REALLY WOULD LIKE YOU TO TAKE A GOOD LOOK AT ALL THESE THINGS. THERE ARE PLENTY MORE BUT COULD NOT LIST EVERYTHING THAT HAS WENT WRONG WITH THIS CAR. NO SAFETY DEFECTS LISTED IN SUMMARY. *AK

  • 10/26/2005· SERVICE BRAKES, HYDRAULIC

    ABS WARNING LIGHT CAME ON. BROUGHT CAR TO DEALERSHIP FOR DIAGNOSIS. DIAGNOSIS SHOWED SYSTEM RELAY OUTPUT CIRCUIT CODE. TESTING SHOWED FAULTY POWER DISTRIBUTION CENTER DUE TO CORROSION. PROPER REPAIR IS REPLACEMENT OF POWER DISTRIBUTION CENTER AND HARNESS. SERVICE CENTER FOUND PART IS NO LONGER MANUFACTURED. SERVICE CENTER CONDUCTED NATIONWIDE PARTS SEARCH TO NO AVAIL. AS A CONSEQUENCE ABS SYSTEM IS NOW NON-FUNCTIONAL. *NM

  • 10/25/1999· SERVICE BRAKES, HYDRAULIC

    WHEN APPLYING THE BRAKES THERE IS A TICKING NOISE. DEALER HAS NOT SEEN VEHICLE. *AK

  • 10/24/2000· STEERING

    TURNING TO THE RIGHT, STEERING LOCKED AND HAD A NEAR COLLISION. WAS STRONG ENOUGH TO STRAIGHTEN VEHICLE ADN HAVE TOWED TO DEALER FOR REPAIR. *AK

  • 10/21/2009· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMFire

    TL*THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE LIGHT ON THE ODOMETER GAUGE ON THE INSTRUMENT CONTROL PANEL STOPPED WORKING. SHORTLY AFTERWARDS, THE ENTIRE LIGHTING ON THE INSTRUMENT CONTROL PANEL FAILED. THE HORN ALSO BEGAN BLOWING WITHOUT APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPLACED THE STEERING COLUMN ALONG WITH THE HORN SWITCH. TWO WEEKS AFTER THE REPAIR THE FUSE FAILED WHEN USING THE HORN. THE DEALER REPLACED THE IGNITION SWITCH, BUT UPON FURTHER INSPECTION SHE NOTICED THAT THE CRANK SHAFT POSITION SENSOR HAD MELTED. THE CONTACT STATED THAT THE FAILURE WAS ELECTRICAL SINCE NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE, AND THE VEHICLE CONTINUED TO STALL WITHOUT PRIOR WARNINGS. THE FAILURE MILEAGE WAS UNDER 45,000 . THE CURRENT WAS 99,877.

  • 10/21/2000· TIRES

    TIRES SOLD ON VEHICLE WERE P195 65 R15, CONSUMER FEELS THESE WERE TOO SMALL AND INADEQUATE. *SLC

  • 10/20/1999· SERVICE BRAKES, HYDRAULIC,POWER TRAIN

    WHEN DRIVING AT 35 MPH AND APPLYING THE BRAKES, THE BRAKE'S ARE SHAKING AND THERE IS SOME RATTLING NOISE. BRAKES GO HALF WAY TO THE FLOORBOARD, AND CONSUMER HAD THE ROTORS REPLACED. ALSO, TRANSMISSION LINE BUSTED, CAUSING OIL TO GET ONTO ENGINE AND THE MANIFOLD. *AK

  • 10/12/2003· TIRES

    CONSUMER HEARD A LOUD NOISE COMING FROM THE DRIVEWAY WHERE THE VEHICLE WAS PARKED. THE FRONT PASSENGER TIRE HAD BLOWN OUT. *AK SINCE PURCHASE, THERE HAD BEEN THREE BLOW OUTS IN THE SIDEWALLS OF EACH TIRE, FOLLOWED BY A NOTICEABLE BUBBLE IN THE SIDEWALL WHILE THE VEHICLE WAS STATIONARY (KUMHO TIRE) *SCC *NLM

  • 10/11/2011· STRUCTURE

    TL* THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE REAR PASSENGER DOOR SWUNG OPEN ABNORMALLY. THE CONTACT HAD TO SCREW IN THE BOLT THAT HELD THE LATCH INTO PLACE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF SOMEONE FALLING FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.

  • 10/07/2004· SERVICE BRAKES, HYDRAULIC

    WHEN DRIVING AT STOP AND GO BRAKES WENT DOWN TO THE FLOOR. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO BLED THE BRAKES, AND TEST DROVE THE VEHICLE. TOLD CONSUMER THAT THERE WASD NOTHING WRONG. LATER, CONSUMER WAS DRIVING AND THE BRAKES CONTINUED TO GO TO THE FLOOR. CONSUMER FELT INSECURE WHEN DRIVING THIS VEHICLE. *AK

  • 09/30/2004· POWER TRAIN,EQUIPMENT

    EXPERIENCED PROBLEMS WITH TRANSMISSION. *BF THE A/C EVAPORATED COIL NEEDED TO BE REPLACED BY THE CONSUMER AFTER 42920 MILES. THE CONSUMERS VEHICLE STARTED LEAKING OIL. THE CONSUMER PUT THE VEHICLE IN REVERSE AND PROCEEDED TO BACK OUT OF THE DRIVEWAY. THE CONSUMER PUT THE CAR IN DRIVE TO DRIVE AWAY AFTER BACKING AND THE VEHICLE CONTINUED TO GO IN REVERSE. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR SERVICE AN WAS FOUND THAT THE PIN IN THE DIFFERENTIAL HAD COME LOOSE PUNCTURING THE TRANSMISSION CASE CAUSING RAPID FLUID LOSS. THE ENTIRE TRANSMISSION HAD TO BE REPLACED. *TC

  • 09/30/1997· ELECTRICAL SYSTEM,VISIBILITY

    GOING 55MPH IN RAINY WEATHER WHEN THE WINDSHIELD WIPERS FAILED TO WORK; PULLED OFF ROAD & STOPPED. RESTARTED VEHICLE & WINDSHIELD WIPERS WORKING AGAIN. TOOK TO DEALER & INFORMED WAS IGNITION SWITCH PROBLEM. *AK

  • 09/29/1997· ENGINE AND ENGINE COOLINGFire

    WHILE PARKED IN DRIVEWAY VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOTALED. CAUS EOF FIRE UNDETERMINED. *AK

  • 09/18/2017· SUSPENSION

    AT FIRST I HEARD A SQUEAKING NOISE THAT GRADUALLY TURNED INTO A GRINDING NOISE. AFTER HAVING MY BRAKE PADS REPLACED AND FRONT DRIVER SIDE CALIPER REPLACED, THE GRINDING NOISE TURNED INTO A METAL ON METAL GRIND WITH A PECULIAR METAL SMELL WHICH RESULTED IN SOMETHING CEASING UP (ONLY WAY TO DESCRIBE HOW TIGHT THE TIRES WERE ROLLING AND HOW TIGHT THE STEERING WAS). IT WAS THE LOWER ARM AND BALL JOINT SEPARATING FROM EACH OTHER, ALL OF THIS WAS DISCOVERED WHILE DRIVING DOWN A CITY STREET AT A SPEED OF 20 MPH, WE WERE ABLE TO ACCESS THE PROBLEM BETTER WHEN WE JACKED UP THE FRONT END AND REMOVED THE TIRE AND BRAKES ON THE DRIVER FRONT SIDE.

  • 09/17/1997· AIR BAGS

    THE CONSUMER IS SHORT AND SITS CLOSE TO STEERING WHEEL AND WOULD LIKE AIR BAG DISCONNECTED, DUE TO POSSIBLE INJURY THAT WOULD OCCUR IF AIR BAG DEPLOYED.

  • 09/06/2006· ENGINE AND ENGINE COOLING

    DT*: THE CONTACT STATED THE VEHICLE STALLED AT VARIOUS SPEEDS, WITHOUT WARNING. THE VEHICLE RESTARTED AFTER 3 TO 4 MINUTES. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM, BUT CLEANED THE CRANKSHAFT IN A REPAIR ATTEMPT, BUT THE VEHICLE CONTINUED TO STALL. UPDATED 10/25/06. *JB

  • 08/28/2003· LATCHES/LOCKS/LINKAGES

    DEALER HAD TO REPLACE DRIVER'S DOOR KNOB LATCH MECHANISM. CURRENTLY, THE PASSENGER'S SIDE DOOR KNOB LATCH MECHANISM BROKE. *AK

  • 08/22/2003· SERVICE BRAKES, HYDRAULIC

    BRAKE HOSE BLEWOUT. VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. *AK WHILE DRIVING THE BRAKE HOSE BLEWOUT AND CAUSED THE BRAKE PEDAL TO GO TO THE FLOOR. THERE WAS NO INDICATION THAT THE FAILURE WAS ABOUT TO OCCUR, NO BRAKE FLUID LEAKAGE OR ERRATIC BRAKING. FLUID COVERED THE LEFT FRONT WHEEL AND CALIPER. THE DEALER NOTICED EVIDENCE THAT THE BRAKE HOSE RUBBED ON THE CALIPER. *SCC *NLM

  • 08/07/2009· SUSPENSION

    I HAVE A 1997 JEEP GRAND CHEROKEE. IT HAS THE "WOBBLE OF DEATH", SO CALLED DUE TO ITS VIOLENT SHAKING OF THE FRONT END. I HAVE SEARCHED IT ONLINE AND FOUND MANY CASES OF THE SAME. I AM AWARE THAT THE VEHICLE IS OVER 10 YEARS OLD, BUT THE MANUFACTURE HAS BEEN WELL AWARE OF THE PROBLEM. THE "WOB" HAS AFFECTED VEHICLES AS OLD AS 1994. I AM NOT SURE IF THERE IS ANYTHING THAT CAN BE DONE BUT I FEEL LIKE I NEED TO TRY. *TR

  • 08/07/2003· STEERING

    THE TIE RODS WERE WORN OUT. THE VEHICLE LOST STEERING CONTROL WHILE DRIVING. PLEASE PROVIDE DETAILS. *PH

  • 07/31/2002· ENGINE AND ENGINE COOLING

    THE HEAD GASKET BEGAN TO FAILED. INITIALLY THIS ALLOWED COOLANT TO MIX WITH THE OIL. EVENTUALLY THE ENTIRE HEAD GASKET FAILED. OIL WAS SPRAYED ALL OVER THE ENGINE COMPARTMENT. THE ENGINE BEGAN SMOKING AND STALLED. THE CAR WAS RESTARTED AND DRIVEN ABOUT 200 YARDS TO THE DEALERS SERVICE DEPARTMENT WHERE THE ENGINE STALLED AGAIN. THE ENGINE WILL NO LONGER START.

  • 07/25/2005· SUSPENSION,AIR BAGSCrash

    BOTH TIE RODS ON THE LEFT REAR TIRE BROKE CAUSING THE TIRE TO LOCK UP. WHICH CAUSED LOSS OF CONTROL OF THE CAR SENDING THE CAR INTO A DITCH. FRONT END OF CAR STOPPED IN DITCH AND REAR THEN CAME OVER LANDING UPSIDE DOWN. NONE OF THE AIR BAGS EMPOLYED.

  • 07/25/2001· SUSPENSION

    I HAVE TAKEN THIS CAR TO THE DEALER RIGHT BEFORE THE 36K WARRANTY WAS EXPIRED COMPLAINING OF A SWEAK COMING FROM THE DRIVER FRONT LEFT. THEY TOLD ME THERE WAS NOTHING WRONG AND THAT IF IT GET WORSE TO BRING IT BACK EVEN AFTER THE WARRANTY EXPIRES. I HAVE SINCE RELOCATED AND THE PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE, THE DEALER I LISTED ON THE PRIOR PAGE WILL NOT DO ANYTHING ABOUT IT UNTIL I TALK TO CHRYSLER BECAUSE THE WARRANTY IS EXPIRED. HOWEVER, THE CUSTOMER SERVICE NUMBER FOR CHRYSLER IS BUSY ALL DAY LONG EVERYDAY AND IS IMPOSSIBLE TO GET THROUGH TO SOMEONE. THE NUMBER I HAVE BEEN DIALING IS 1-800-992-1997 AND I HAVE CALLED AT ALL DIFFERENT TIMES DURING THE DAY ON MULTIPLE OCCASSIONS AND I ALWAYS GET A BUSY TONE, IN THE MEAN TIME MY CAR IS GETTING WORSE AND I DON'T KNOW WHERE TO TURN.... THE PROBLEM IS WITH THE LOWER CONTROL ARM BALL JOINT NOT HOLDING LUBRICATION ACCORDING TO AN INDEPENDENT REPAIR SHOP I TOOK THE VEHICLE TO AFTER MIKE SHEPHERD SUPPOSEDLY LUBED SOMETHING AND THEN ASSURED ME THAT THE PROBLEM WAS RESOLVED WHEN INFACT THEY DIDN'T EVEN LUBE ANYTHING CLOSE TO THE PROBLEM ACCORDING TO THIS OTHER REPAIR SHOP. CAN YOU OFFER ME ANY HELP?? POSSIBLY ANOTHER NUMBER TO GET THROUGH TO CHRYSLER??*AK

  • 07/23/2001· ENGINE AND ENGINE COOLING

    I HAVE TRIED TO HAVE THIS PROBLEM RESOLVED WITH THE DEALER TO NO AVAIL.THE ENGINE FAILURE STATED HAPPENED WHILE THE CAR WAS STILL UNDER WARRANTY.THEY REFUSE TO REPLACE OR REPAIR THEIR WORK. *AK

  • 07/17/1997· LATCHES/LOCKS/LINKAGES

    HOOD LATCH SPRING CAN DISENGAGE FROM ITS HOLE IF THE HOOD IS SLAMMED SHUT. *AK

  • 07/14/1997· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMFire

    CONSUMER WAS AWAKENED BY CAR ALARM AT APPROX 3:00 AM. NOTICED VEHICLE WAS ON FIRE; FLAMES WERE COMING FROM UNDERNEATH HOOD ,THROUGH WINDSHIELD, THAT COMPLETLY MELTED DOWN, ENGINE COMPLETELY BURNT, AND ONE TIRE BLEW. FIRE DEPARTMENT HAD TO UNATTACH HOOD TO STOP FIRE. *AK POSSIBLE ENGINE FAILURE. *SLC

  • 07/11/2006· POWER TRAIN,EQUIPMENT

    TRANSMISSION COOLER LINE LEAK. POTENTIAL OF FIRE OR LOSS OF DRIVE ABILITY OF CAR. THERE HAVE BEEN THREE (3) FAILURES OF THE SAME PART. 10/21/98 AND 4/29/04 AND AGAIN TODAY 7/11/06. *NM

  • 07/08/1998· SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash

    CONSUMER WAS DRIVING AND PULLED OUT FROM ROADSIDE INTO TRAFFIC AND THERE WAS A CONSTRUCTION SITE, A PEDESTRIAN STEPPED OUT. WHEN CONSUMER PRESSED BRAKE PEDAL THERE WAS NO BRAKING, AND CONSUMER REARENDED VEHICLE IN FRONT. ALSO, THE AIR BAGS DID NOT INFLATE, EVEN AT 30MPH. *AK

  • 06/21/2005· SERVICE BRAKES, HYDRAULIC

    C AR NOT BRAKING IN A TIMELY MANNER

  • 06/15/2001· ENGINE AND ENGINE COOLING

    THERE WAS A VERY SEVERE OIL LEAK. CONSUMER TOOK VEHICLE TO DEALER AND THEY REPLACED HEAD GASKETS. *AK DEALER REPLACED THGE CYLINDER HEADS AND HEAD GASKETS. *YH

  • 06/13/2008· UNKNOWN OR OTHER

    MY CAR IS A RECALL AN LIKE TO KNOW WERE CAN I TAKE IT TO GET FIXED. *TR

  • 06/13/2001· VEHICLE SPEED CONTROLCrash

    WHEN SHE STARTED VEHICLE AND TOOK IT OUT OF PARK, VEHICLE SUDDENLY ACCELERATED OUT OF DRIVEWAY TOWARDS A TRAFFIC FILLED ROAD. CONSUMER STATED THAT SHE DIRECTED VEHICLE AWAY FROM ROAD WHICH CAUSED TIE ROD TO BREAK, STOPPING VEHICLE. DEALERSHIP STATES THEY COULD NOT DETERMINE REASON FOR SUDDEN ACCELERATION. *AK VEHICLE EXPERIENCED SUDDEN ACCELERATION ON A SECOND OCCASION WHEN CONSUMER WAS IN A LINE AT A CAR WASH, CONSUMER STARTED VEHICLE TO GO INTO CAR WASH AND IT SHOT OUT OF CONTROL, CONSUMER TURNED OFF KEY WHILE EXITING CAR WASH, HOWEVER VEHICLE KEPT GOING AND WAS LITERALLY AIRBORNE, GOING OVER A CURB, VEHICLE WAS FINALLY STOPPED BY HITTING A LIGHT POLE, CONSUMER WAS INJURED IN ACCIDENT. *SLC

  • 06/05/2000· POWER TRAIN

    TRANSMISSION WENT OUT WHILE TRAVELING AT 65MPH ON THE INTERSTATE. DEALER FOUND A CRACKED TRANSFER CASE & REPLACED THE WHOLE THING. VEHICLE REPAIRED, BUT OWNER STILL FEELS UNSAFE. CHRYSLER ALSO CONTACTED. *AK *ML

  • 06/02/2005· ENGINE AND ENGINE COOLING,POWER TRAIN

    UPON TAKING THE VEHICLE IN FOR RECALL REPAIRS FOR THE TRANS AXLE, THE CONSUMER STARTED TO EXPERIENCE OTHER PROBLEMS, SUCH AS DROPPING GEARS, AND CUTTING OFF INTERMITTENTLY. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOUR TIMES, AND THE DEALER REPLACED THE COMPUTER. HOWEVER, THE PROBLEM HAD NOT BEEN RECTIFIED AS OF YET. *AK *BF *NM AS OF APRIL 5, 2005, THE VEHICLE STILL EXHIBITED THE SAME PROBLEM. RECALL CAMPAIGN# 98V183000 & 04V021000. *AK *TT THE IDLE WAS RE-ADJUSTED. *SC

  • 06/02/2000· AIR BAGS,VEHICLE SPEED CONTROLCrash

    WHEN SHIFTING OUT OF PARK INTO DRIVE VEHICLE IDLED HIGH, CAUSING VEHICLE TO RUN INTO ANOTHER VEHICLE, AIR BAGS DEPLOYED. *AK *ML

  • 05/28/2003· TIRES

    WHILE TRAVELING ABOUT 70 MPH ON THE HIGHWAY WITHOUT PRIOR WARNING. A NOISE CAME FROM THE REAR. THE DRIVER SIDE TIRE TREAD SEPARTED FROM THE WHEEL. THE TIRE WAS A COOPER DISCOVERY#HT P23575R15. *TT

  • 05/22/1997· VEHICLE SPEED CONTROL

    THE VEHICLE FAILS TO SLOW PROPERLY DURING DECELERATION, REQUIRING CONSTANT PRESSURE IN ORDER TO AVOID AN ACCIDENT.

  • 05/21/2003· ENGINE AND ENGINE COOLINGFire

    WHILE DRIVING HOME LAST NIGHT MY 1997 CHRYSLER CIRRUS STOPPED RUNNING AND THEN BURST INTO FLAMES. *JB

  • 05/20/1999· FUEL SYSTEM, GASOLINE,AIR BAGSCrash

    VEHICLE WOULDN'T START DUE TO FUEL PUMP FAILURE. ONCE PART WAS REPLACED, OLD FUEL PUMP SHOWED BURNED AREAS. FUEL PUMP IS AVAILABE FOR INVESTIGATIONS. CONSUMER HIT A DEER AND HAD FOUR THOUSAND DOLLARS OF DAMAGE DUE TO A 35-40 MPH IMPACT. DEER HIT IN FRONT OF VEHICLE AND SMASHED INTO THE WINDSHIELD. UPON IMPACT, AIR BAGS DID NOT GO OFF. *AK