Safety ratings
1997 Cadillac Deville 4-DR. w/SAB
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (2)
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIPCampaign 97V064000 · 28/04/1997
THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE CAN CAUSE THE ANTILOCK BRAKE SYSTEM (ABS) TO CYCLE DURING A NON-ABS BRAKE APPLICATION.
Risk: THIS CONDITION CAN RESULT IN AN INCREASE IN VEHICLE STOPPING DISTANCE INCREASING THE RISK OF A VEHICLE CRASH.
Fix: DEALERS WILL REPLACE THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE.
- FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSCampaign 04V110000 · 04/03/2004
SOME PASSENGER VEHICLES EQUIPPED WITH 4.0L V8 ENGINES HAVE A CONDITION IN WHICH THE NYLON TUBING USED IN THE FUEL RAIL CONSTRUCTION MAY DEGRADE AND CRACK. ADDITIONALLY, THE 1995 MODEL YEAR USES A UNIQUE UNDERHOOD FUEL RETURN LINE THAT MAY CRACK. CRACKING OF THE FUEL RAIL OR RETURN LINE TUBING CAN RESULT IN A FUEL LEAK INTO THE ENGINE COMPARTMENT.
Risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Fix: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE ENGINE FUEL RAIL WITH A NEW STAINLESS STEEL FUEL RAIL. DEALERS WILL ALSO INSTALL A REVISED CHASSIS FUEL RETURN LINE. THE RECALL BEGAN ON JUNE 2, 2004, FOR 1996-1997 OLDSMOBILE AURORA VEHICLES. OWNERS OF 1995 CADILLACS AND 1996-1997 OLDSMOBILE AURORA WERE SENT LETTERS ON AUGUST 6, 2004. ADDITIONAL LETTERS TO OWNERS WILL BE FORTHCOMING. OWNERS SHOULD CONTACT OLDSMOBILE AT 1-800-630-6537.
Owner complaints
Most-reported areas
- SERVICE BRAKES60
- HYDRAULIC52
- ENGINE AND ENGINE COOLING51
- FUEL SYSTEM37
- GASOLINE33
- EXTERIOR LIGHTING31
- ELECTRICAL SYSTEM25
- STEERING22
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2002· ENGINE AND ENGINE COOLING
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED ON FLAT SURFACE AND WITHOUT WARNING OIL IS LEAKING FROM THE ENGINE. DEALER NOTIFIED. TS
- 12/29/1999· VEHICLE SPEED CONTROL
THROTTLE STICKS SHUT WHEN CAR IS STARTED, THROTTLE SUDDENLY RELEASES AS DRIVER ATTEMPTS TO INCREASE ENGINE SPEED, CAUSING VEHICLE TO RAPIDLY ACCELERATE. *AK
- 12/28/2000· VEHICLE SPEED CONTROL
THE ACCELERATOR STICKS, CONSUMER HAS BEEN TO THE DEALERSHIP AND THEY STATE THEY CAN FIX IT FOR A COST AND THE CONSUMER IS NOT SATISFIED, THE PROBLEM EXISTED WHEN THE VEHICLE WAS UNDER WARRANTY. *MJS
- 12/22/1997· STEERING
POWER STEERING BELT FAILS IN WET WEATHER CAUSING LOSS OF CONTROL.
- 12/20/2001· ENGINE AND ENGINE COOLING
THIS CONDITION APPEARS TO BE THE SAME AS LISTED IN SERVICE BULLETIN 150201. NO SAFETY DEFECT LISTED. *AK
- 12/20/2001· EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT COVER FELL OFF, PASSENGER SIDE IS LOOSE AND POSSIBLY LEAKS WATER IN TO THE ELECTRICAL SOCKETS. *JG *AK
- 12/20/2001· EXTERIOR LIGHTING
DRIVER'S SIDE HEADLIGHT COVER FELL OFF. DEALER REPLACED COVER. CHECKED PASSENGER'S SIDE AND NOTICED IT WAS LOOSE. *AK CONSUMER STATES THAT THIS COULD CAUSE LIGHT FAILURE OR A FIRE. *JB
- 12/18/2000· SEATS
WHILE DRIVING, THE DRIVER'S SEAT MOVED UP AS FAR AS IT WOULD GO, THE DEALER CAN NOT FIND THE PROBLEM. *SLC
- 12/18/2000· SERVICE BRAKES, HYDRAULIC
BRAKE ROTORS ARE WORN TO THE POINT OF BEING UNSAFE AT 44500 MILES DUE TO DEFECTIVE HEAT TREATING OF ROTORS.*AK
- 12/13/2004· ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICEL STALLED. *NM A POPING SOUND WAS HEARD AND THE VEHICLE SHUT DOWN AND WAS VERY HARD TO RESTART. *TC *JB
- 12/12/2005· ENGINE AND ENGINE COOLING
I HAD ANTIFREEZE LEAKING FROM MY CADILLAC DEVILLE AND TOOK IT TO A MECHANIC THAT I HAVE A LOT OF TRUST IN. I EXPECTED TO HEAR I HAD A BAD RADIATOR AND WOULD HAVE TO REPLACE IT. INSTEAD HE CALLED ME AND TOLD ME THAT GM HAS A BAD DESIGN DEFECT WITH THE MATERIALS THEY USED ON THE HEAD BOLTS TO HOLD THE MOTOR. THEY DETERIORATE BECAUSE OF THIS AND STRIP OUT CAUSING PRESSURE ON THE RADIATOR AND IT CRACKS. ALL THIS IS A RESULT OF USING ALUMINUM INSTEAD OF STEAL. THE MECHANIC SAID HE SEE THE SAME THING EVERY OTHER WEEK AND TO DATE GM HAS NOT DONE ANYTHING ABOUT IT. I CALLED GM AND THEY BLEW ME OFF. THEY GAVE ME A FILE NUMBER OF 1-380-399-885. *NM
- 12/11/2002· SERVICE BRAKES, HYDRAULIC
NHTSA#8209-97-V-064-000 GM ABS. THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE TRACTION: CONSUMER STATES WHILE DRIVING THE VEHICLE AND APPLYING THE BRAKE GOT NOISE AND VIBRATION. DEALER REPLACE THE CONTROL MODULE AND COST $2.000. THIS VEHICLE WAS UNDER THE MANUFACTURER RECALL AND WON'T HONOR BECAUSE PASS ALLREADY 5 YEARS. PLEASE PROVIDE FURTHER INFORMATION. MR
- 12/10/2003· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, MAKING IT DIFFICULT FOR THE DRIVER TO PULL OUT OF TRAFFIC. *AK CONSUMED SMELLED GAS AND NOTICED THE VEHICLE CONSUMED 12 GALLONS INSTEAD OF 4. SERVICE CENTER WOULDN'T START OR MOVE VEHICLE ONCE THEY DISCOVERED GAS STRAY EMANATING FROM MOTOR. THEY STATED CONSUMER WAS LUCKY VEHICLE DIDN'T CATCH FIRE. *PH
- 12/08/1998· POWER TRAIN
RECALL WORK FOR REPLACEMENT OF THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE DENIED DUE TO LACK OF PARTS.
- 12/06/2012· TIRES
TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE WITH UNIROYAL TIGERPAW TIRES, SIZE: 265/75/R16 . THE CONTACT STATED THAT WHILE PARKED, THE FRONT DRIVER SIDE TIRE BLEW. THE TIRE WAS TAKEN TO A DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE TIRE WAS OUT OF WARRANTY AND WOULD NOT BE COVERED FOR REPLACEMENT. THE FAILURE CAUSED DAMAGE TO THE FRONT FENDER OF THE VEHICLE AND THE COOLANT SYSTEM HOSE. THE TIRE WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 30,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 110,000.
- 12/06/2002· EXTERIOR LIGHTING
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE TURN SIGNAL WILL NOT GO ON. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
- 12/01/1999· ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
I WAS TRAVELLING AT 80 MPH IN THE FAR LEFT LANE WHEN THE VEHICLE LOST POWER- THE GAS INDICATOR INDICATED THAT I HAD 5 GALLONS OF GAS LEFT AND COULD GO 110 + MILES. YET WHEN I FINALLY GOT THE CAR TO THE SIDE OF THE ROAD AND TRIED TO START IT AGAIN, IT INDICATED EMPTY. THIS IS THE FOURTH TIME THIS HAS HAPPENED. DEALER SAYS HE CAN'T FIND ANYTHING WRONG.
- 11/24/2015· ELECTRICAL SYSTEM
1997 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION RECALL REPAIRS. *SMD THE CONSUMER STATED THERE WAS A PROBLEM WITH THE THEFT SYSTEM. ACCORDING TO THE INVOICE, THE IGNITION LOCK CYLINDER WAS REPLACED.
- 11/24/1999· SERVICE BRAKES, HYDRAULIC,AIR BAGSCrash
GM WILL BE SENDING OUT AN INSPECTOR TO DETERMINE CAUSE OF BRAKE FAILURE.I DO NOT KNOW WHAT BRAKE COMPONENT FAILED. WHETHER IT WAS MASTER CYLINDER, ABS, VACUUM BOOSTER, ETC. I ONLY KNOW THERE WAS FAILURE. I WAS TRAVELING AT A SPEED OF 15-20 MPH WITH PLENTY OF SPACE TO STOP IN RESPONSE TO 2 SEPARATE ACCIDENTS THAT HAPPENED JUST IN FRONT OF ME. I APPLIED THE BRAKE AND WHEN I GOT NO RESPONSE I PRESSED THE PETAL WITH EXTREME PRESSURE AND THE PEDAL WENT TO THE FLOOR. LATER AT THE GARAGE THE PEDAL AGAIN WENT TO THE FLOOR, BUT ON ANOTHER OCCASION IT WAS ABLE TO STOP. AIR BAGS DID NOT DEPLOY. ACTUAL DAMAGE IN DOLLARS IS ONLY ESTIMATE AS ADJUSTER HAS NOT DETERMINED COST AS YET. ANOTHER CAR ( 1999 GEO) WAS HIT IN REAR AND I DO NOT KNOW THE AMOUNT OF HER DAMAGES. I HAVE CONTACTED CADILLAC AND I AM NOT HAPPY THAT AN IMPARTIAL WITNESS CANNOT BE ON SITE WHEN THEY DO THEIR PHYSICAL EXAMINATION. PLEASE BE ADVISED THAT MILAGE IS CLOSE ESTIMATE. THE CAR IS PHYSICALLY NOT AT THIS LOCATION . I ALSO DO NOT KNOW IF IT IS A 2POINT 3 POINT OR MOTOR BELT . *AK
- 11/20/2006· SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHEN THE BRAKE PEDAL WAS DEPRESSED WHILE DRIVING 40 MPH, THE BRAKE PEDAL PULSATED AS IF THE ABS HAD ACTIVATED. THE TRACTION CONTROL LIGHT AND THE ABS LIGHT ALSO ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT SEEN BY A DEALER. THE MANUFACTURER WAS ALSO CONTACTED. THERE WAS A NHTSA RECALL # 97V064000 WHICH PERTAINED TO THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 1/29/2007 - *NM
- 11/20/2000· ELECTRICAL SYSTEM
THE BATTERY ERODED DUE TO BATTERY ACID EATING THROUGH THE TERMINAL CONNECTION BOLT, THE POSITIVE TERMINAL BROKE FREE OF THE BATTERY CAUSING THE BATTERY TO DISCONNECT FROM THE ELECTRICAL SYSTEM, THE BATTERY IS LOCATED CLOSE TO THE ENGINE WHICH CAUSES THE BATTERY TO BE SUBJECT TO EXTREME HEAT. *SLC
- 11/19/2003· STEERING
WHILE MAKING A LEFT HAND TURN, THE STEERING WHEEL LOCKED UP. THE DRIVER MANAGED TO PULL OVER, ALTHOUGH WITH SOME DIFFICULTY. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE CONSUMER WAS INFORMED BY THE MECHANIC THAT THE CAUSE OF THE STEERING WHEEL LOCKING UP WAS DUE TO THE RACK AND PINION. *AK THE RACK AND PINION WAS REPLACED. *SCC *JB
- 11/17/1997· VISIBILITY,SEATS
SIDE VIEW MIRRORS ARE TOO SMALL FOR THE VEHICLE WHICH CAUSES AT LEAST 3 SECONDS OF BLIND SPOTS ON BOTH SIDES. HEAD RESTS OF BOTH FRONT ARE NOT REMOVEABLE, THEY BLOCK VISION WHEN VIEWING THE LEFT AND RIGHT SIDES. *AK
- 11/17/1997· INTERIOR LIGHTING
INSTRUMENT PANEL LIGHTS DO NOT COME ON DURING DAYLIGHT HOURS, DESIGNED TO COME ON AUTOMATICALLY AT DUSK, HOWEVER THE DASH GAUGES ARE HARD TO SEE IN THE DAYTIME AS WELL.
- 11/16/2004· FUEL SYSTEM, OTHER
CONSUMER RECEIVED RECALL 04V110000. HOWEVER, SHE TOOK THE VEHICLE TO DEALER FOR REPAIRS, AND UPON GETTING THE VEHICLE BACK, THE FUEL LEAK WAS STILL THERE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THE LEAK HAD NOTHING TO DO WITH THE RECALL. THE MANUFACTURER WILL NOT REPAIR THE VEHICLE. *AK
- 11/16/2000· EXTERIOR LIGHTING
HEADLIGHTS HAD TO BE REPLACED BECAUSE LENSE WAS SEPARATING, CONSUMER FELT IT WAS COMING FROM A HEAT BUILDUP, CONSUMER ALSO OWNED A 1995 SAME MAKE/MODEL THAT EXPERIENCED THE SAME PROBLEM.*AK *SLC
- 11/15/2002· UNKNOWN OR OTHER
1997 CADILLAC DEVILLE. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769735
- 11/15/2000· WHEELS
ALL FIVE WHEEL STUDS ON FRONT WHEEL SHEARED, LUGS WERE IN PLACE, THIS CAUSED FRONT FENDER TO BEND. *SLC
- 11/13/1998· VISIBILITY
WINDSHIELD WIPERS HAVE FAILED SEVERAL TIMES SINCE OWNERSHIP.
- 11/09/2004· FUEL SYSTEM, GASOLINE
RE: DEFECTIVE FUEL SYSTEM IN 1997 CADILLAC DEVILLE. REQUESTING A DEFECT INVESTIGATION. *BF ABOUT AN HOUR AFTER RECALL REPAIRS WERE MADE TOT HE VEHICLE FUEL RAIL THE CONSUMER SMELL GAS FUMES. THE CONSUMER CHECKED THE VEHICLE AND SAW A LEAK COMING FROM THE FUEL REGULATOR. THE VEHICLE WAS RETURNED TO THE DEALER AND THEY REPLACED THE O-RING. THE VEHICLE WAS DRIVEN BACK TOT HE CONSUMER'S HOME WHERE HE AGAIN NOTICED A FUEL SMELL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE REGULATOR ASSEMBLY AND CHARGED THE CONSUMER FOR THE REPAIR. THE CONSUMER REQUEST REIMBURSEMENT FOR THE REPLACED REGULATOR ASSEMBLY SINCE IT WAS RELATED TO RECALL 04V110000 . *NM
- 11/06/2000· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
I HAVE CONSTANTLY HAD PROBLEMS WITH MY 97 DEVILLE. I HAVE REPORTED IT BOTH TO CADILLAC OF MEMPHIS AND BUD DAVIS CADILLAC THAT IS LOCATED AT 5433 POPLAR AVENUE, MEMPHIS TENN. 38119. THEIR TELEPHONE NUMBER IS 901-761-1900.NO SAFETY DEFECT LISTED. *AK
- 11/05/2003· FUEL SYSTEM, GASOLINE
PIN HOLE SIZED FUEL LEAK FROM PLASTIC FUEL HOSE ON FUEL RAIL
- 11/04/2003· FUEL SYSTEM, GASOLINE
MY CAR SMELLED LIKE GAS WHEN I GOT OT WORK, 7 MILES FROM HOME, AND WHEN I GOT IT TO THE SHOP THEY FOUND THAT IT HAD A FUEL RAIL LEAK. THERE WAS ANOTHER STS IN THE SHOP WITH THE SAME PROBLEM AND THE VINCE WHIBBS DEALERSHIP IN PENSACOLA SAID THAT THEY HAD TWO OF THEM IN THE LAST 6 MONTHS. I THINK THAT THIS IS A VERY SERIOUS PROBLEM AND IT SHOULD BE LOOKED INTO. I WAS VERY LUCKY THAT MY CAR DID NOT CATCH ON FIRE. I CONTACKED GM AND TALKED TO HEATHER LEWIS, CASE NUMBER 1-156497228 AND WAS TOLD THAT THEY WOULD LOOK INTO THIS AND CALL BE BACK ON NOVEMBER 3, BETWEEN THREE AND FIVE P.M. SHE NEVER CALL ME BACK.*AK
- 11/02/2004· EXTERIOR LIGHTING
THE HEADLIGHT LENS FELL OFF. THE ADHESIVE THAT HELD THE HEADLIGHTS BECAME HARD. PLEASE DESCRIBE DETAILS. *JB
- 10/30/2014· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,SERVICE BRAKES
TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING 65 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT THE ANTI-LOCK BRAKE, TRACTION CONTROL, BRAKE AND SECURITY LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. ALSO, THE CONTACT STATED THAT ALL THE GAUGES AND SIGNALS ON THE INSTRUMENT PANEL FAILED AND FAILED TO SHOW ANY INFORMATION. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE FLUID WAS LEAKING WHEN ATTEMPTING TO MOVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/01/14*LJ UPDATED 10/1/15 *JS
- 10/30/1997· ENGINE AND ENGINE COOLING
GOING ABOUT 60-70MPH WHEN SUDDENLY THE VEHICLE JUST DIED OUT OR STALLED. TOOK TO DEALER WHO THOUGHT THEY HAD FIXED THE PROBLEM, BUT WAS NOT FIXED. STALLING PROBLEM STILL EXISTS. *AK
- 10/29/1997· SERVICE BRAKES, HYDRAULIC
WHILE DRIVING VEHICLE AROUND A CURVE AT 25-26 MPH OWNER LOST ALL BRAKING POWER. BRAKES THEN RETURNED A SHORT WHILE LATER. *AK
- 10/28/2014· ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
I BACKED OUT OF MY DRIVEWAY AND PROCEEDED DOWN THE HIGHWAY AND THE PASSENGER SIDE AIRBAG EXPLODED ON MY WIFE'S ARM. I AM AFRAID THAT IT WILL HAPPEN ON THE DRIVERS SIDE WHILE DRIVING. WHAT SHOULD I DO FOR SAFETY SAKE? *TR
- 10/28/1998· SERVICE BRAKES, HYDRAULICCrash
RECALL # 97V064000 GM/ABS; AFTER HAVING RECALL PERFORMED OWNER WAS INVOLVED IN A CRASH ON 7/28/98. SAME PART WAS REPLACED ON 10/14/98 BY ANOTHER DEALERSHIP THAT WAS SUPPOSE TO BE REPLACED BY THE FIRST DEALERSHIP.*AK
- 10/27/2004· FUEL SYSTEM, GASOLINE
CONSUMER STATED VEHICLE KEPT STALLING, AND CUTTING OFF. VEHICLE WAS TOWED TO THE DEALER, WHO REPAIRED SEVERAL THINGS, INCLUDING THE FUEL SYSTEM AT A COST TO THE CONSUMER. CONSUMER LATER RECEIVED NHTSA RECALL 04V110000. *AK
- 10/27/2004· FUEL SYSTEM, GASOLINE
FUEL PRESSURE REGULATOR BECAME DEFECTIVE AFTER TAKING THE VEHICLE TO DEALER FOR FUEL RAIL RECALL 04V110000 REPAIRS. *AK
- 10/26/2001· SERVICE BRAKES, HYDRAULIC
VEHICLE DOES NOT SLOW DOWN WHEN COMING TO A STOP. PROBLEM IS INTERMITTENT. SOMETIMES IT WILL GO A MONTH THIS WAY. CONSUMER HAS TO BRAKE REALLY HARD TO GET VEHICLE TO STOP, AND IT IS WEARING DOWN THE BRAKES. TOOK VEHICLE DEALER, AND THEY PUT A BLACK BOX ON VEHICLE. PROBLEM STILL HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- 10/26/2001· SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES AT 45 TO 60 MPH,THEY PULSATED. BRAKES WERE VERY ROUGH. DEALER STATED THAT BRAKES NEEDED TO BE REPLACED.*AK
- 10/22/1998· SEATS
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH THE RECLINER AND TRACKING ON DRIVER'S SEAT. THE SEAT RECLINED BACK TO THE REAR SEATS ON ITS OWN WHEN THE BRAKES WERE APPLIED. IN ADDITION, THE SEAT CONSTANTLY MOVES TOWARD AND AWAY FROM THE STEERING WHEEL WHILE THE VEHICLE IS IN MOTION. THE MANUFACTURER IS AWARE OF THE PROBLEM. *AK
- 10/21/2007· ENGINE AND ENGINE COOLING
ENGINES IN THESE CARS ARE VERY BAD. *TR
- 10/18/2004· ENGINE AND ENGINE COOLING
THE MOTOR WAS RACING, THE CONSUMER COULD NOT GET IT BACK INTO IDLE MODE. ON THE BELT WAY, THE CONSUMER LET UP ON THE ACCELERATOR AND THE VEHICLE CONTINUED TO RACE AT A HIGH SPEED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
- 10/13/2004· EXTERIOR LIGHTING
WHILE DRIVING. THE HEAD LIGHT LENS COVERS FELL OFF. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD TO GLUE THEM BACK ON. THE FIRST TIME THE CONSUMER WAS CHARGED 300.00 FOR THE REPAIR. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
- 10/13/2004· ENGINE AND ENGINE COOLINGFire
THE VEHICLE WAS PARKED AND NOT RUNNING WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. NO INJURIES. THE VEHICLE WAS TOWED TO THE BODY SHOP BY THE INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION. *JB VEHICLE WAS PARKED LOCKED AND NOT RUNNING WHEN IT CAUGHT ON FIRE. *TC
- 10/12/2000· EQUIPMENT
I LEASED THIS CAR IN JANUARY OF 1997. THIS YEAR I PURCHASED THE CAR. BEFORE THE WARRANTY EXPIRED, I TOOK MY CAR IN FOR AN OIL CHANGE AND ASKED THAT THE CAR BE GIVEN AN OVERALL INSPECTION BECAUSE OF THE PENDING EXPIRATION OF THE WARRANTY. I WAS TOLD EVERYTHING WAS OK . THE WEATHER BEGAN TO WARN UP AND NOTICE SOMETHING WAS WRONG WITH THE AIR.I TOOK THE CAR BACK TO THE DEALER AND WAS TOLD THAT THE COMPESSOR WAS GONE. I CALLED GENERAL MOTORS IN DETROIT. THEY TOLD ME I WOULD HAVE TO WORK SOMETHING OUT WITH THE DEALER. I GOT A SECOND OPINION FROM GRAMMERS AUTOMOTIVE REPAIR (901-373-3072) THEY TOLD ME THE COMPRESSOR HAD TO BE REPLACED. THEY SUGGESTED THAT I GO BACK TO THE DEALER. THAT I WOULD PROBABLY GET A BETTER REPLACEMENT PRICE FROM THEM. CADILLAC OF MEMPHIS REPLACED THE COMPRESSOR FOR $ 393.89. AFTER THEY REPLACED THE COMPRESSOR, I HAVE FOUND THREE OTHER OWNERS OF CADILLACS WILL FAIL COMPRESSORS THAT OCCURRED SHORTLY AFTER THE WARRANTIES HAD EXPIRED. I CONTACTED DELPHI AUTOMOTIVE SYSTEMS, THE MAKER OF THE COMPRESSOR. THE LETTER WAS SENT CERTIFIED IN JUNE. I DON'T UNDERSTAND WHY THESE COMPRESSORS ARE FAILING IN CARS IN WHICH THE WARRANTIES HAVE JUST EXPIRED. I WAD TOLD AT CADILAC OF MEMPHIS THAT THINGS LIKE THIS JUST HAPPEN. I WAS TOLD THAT SOME STANGE THINGS GO ON IN THAT SERVICE DEPARTMENT AT CADILLAC OF MEMPHIS. THEY ARE THE ONLY CADILLAC DEALER IN THIS AREA. YOUR ATTENTION REGARDING THIS MATTER IS GREATLY APPRECIATED.
- 10/07/2004· FUEL SYSTEM, GASOLINE
AFTER SMELLING FUEL AND CALLING THE MANUFACTURER CONSUMER WAS TOLD THERE WAS A FUEL RAIL RECALL, BUT WAS NOT NOTIFIED OF IT. CONSUMER CALLED THE DEALER, AND WAS TOLD IT WOULD TAKE 2 MONTHS TO GET THE VEHICLE REPAIRED. AFTER EXPLAINING THAT THERE WAS A SMELL OF FUEL THE CONSUMER WAS TOLD TO BRING THE VEHICLE IN. CONSUMER TOOK THE VEHICLE IN , AND WAS TOLD TO PICK IT UP THE NEXT DAY. DEALER LATER CALLED CONSUMER STATING THAT THE VEHICLE COULD NOT BE SERVICED, AND HAD TO KEEP VEHICLE FOR AN ADDITIONAL WEEK,ON A TWO HOUR REPAIR SINCE THE SERVICE DEPARTMENT WAS BACKED UP. *AK