crashtest

1996 / Jeep

1996 Jeep Grand Cherokee

Safety ratings

1996 Jeep Grand Cherokee 4-DR 4x4

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
Frontal, driver: 3★Frontal, passenger: 4★Rollover risk: 0.0%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlNo

Crash test videos & photos

Crash test #1NHTSA test 2430

Full test report (PDF) ↗

Crash test #2NHTSA test 8551

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

Recalls (12)

  • EXTERIOR LIGHTINGCampaign 06E026000 · 23/03/2006

    CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

    Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

    Fix: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

  • FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 13V252000 · 19/06/2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

    Risk: A fuel leak in the presence of an ignition source may result in a fire.

    Fix: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

  • ELECTRICAL SYSTEM:WIRINGCampaign 97V039000 · 17/03/1997

    VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH MEMORY SEAT OPTION. THE MEMORY SEAT MODULE WIRING HARNESS CAN COME IN CONTACT WITH THE SEAT SPRING, A LOW RESISTANCE SHORT CIRCUIT CAN DEVELOP RESULTING IN LOCALIZED HEATING.

    Risk: THE LOCALIZED HEATING CAN RESULT IN IGNITION OF THE SEAT CUSHION MATERIAL AND A VEHICLE FIRE.

    Fix: DEALERS WILL RELOCATE THE MEMORY SEAT CONTROL MODULE AND WIRING HARNESS AND A PROTECTIVE SHIELD WILL BE INSTALLED ON THE SEAT FRAME.

  • POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFTCampaign 02V053000 · 15/02/2002

    ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

    Risk: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

    Fix: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

  • SERVICE BRAKES, HYDRAULICCampaign 06E022000 · 13/03/2006

    CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

    Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

    Fix: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

  • SUSPENSION:FRONTCampaign 98V006000 · 12/01/1998

    VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH "QUADRA-TRAC" TRANSFER CASE, TEMPORARY SPARE TIRE, AND ANY OF 225/70R16, 225/75R16 OR 245/70R15 ROAD TIRES. WHEN THE TEMPORARY SPARE TIRE IS IN USE, THE FRONT AXLE CAN OVERHEAT.

    Risk: AN OVERHEATED AXLE CAN FORCE AXLE FLUID OUT OF THE SEALS, INCREASING THE RISK OF A VEHICLE FIRE.

    Fix: DEALERS WILL REPLACE THE TEMPORARY SPARE TIRE WITH A FULL SIZED TIRE AND WHEEL.

  • VISIBILITY:GLASS, SIDE/REARCampaign 07E104000 · 11/12/2007

    CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

    Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

    Fix: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

  • ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERSCampaign 95V193000 · 11/10/1995

    THE FASTENERS WHICH SECURE THE ALTERNATOR CIRCUIT FUSE TO THE POWER DISTRIBUTION CENTER MAY HAVE AN IMPROPER CLAMP LOAD.

    Risk: IMPROPER CLAMPING CAN RESULT IN ARCING AT THE CONNECTION POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT.

    Fix: DEALERS WILL REPLACE THE ALTERNATOR FUSE WITH A FUSE LINK AND ANY DAMAGE TO THE POWER DISTRIBUTION CENTER WILL BE REPAIRED.

  • EXTERIOR LIGHTING:HEADLIGHTSCampaign 09E025000 · 11/05/2009

    DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    Fix: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

  • SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTORCampaign 00V136000 · 10/05/2000

    VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.

    Risk: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

    Fix: DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.

  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 03E001000 · 08/01/2003

    NAPA AND CARTER REPLACEMENT FUEL PUMPS MANUFACTURED BY OTD, INC., AND DISTRIBUTED BY FEDERAL MOGAL, MAY HAVE AN IMPROPERLY INSTALLED CHECK VALVE. THE PART NUMBERS OF THESE PUMPS ARE P74697M AND P74708M. THEY WERE MANUFACTURED BETWEEN JULY 15 AND 27, 2002. THEY ARE FOR USE AS AFTERMARKET REPLACEMENT PARTS ONLY ON MODEL YEAR (MY)1995 AND 1996 JEEP GRAND CHEROKEE VEHICLES. THIS RECALL DOES NOT INVOLVE THE DAIMLERCHRYSLER CORPORATION OR ANY OF ITS PRODUCTS.

    Risk: THE PRESSURE IN THE FUEL SYSTEM MAY EXCEED THE LIMITS OF THE FUEL SYSTEM COMPONENTS, POSSIBLY CREATING A FUEL LEAK AND RISK OF FIRE.

    Fix: IF YOU PURCHASED AN AFTERMARKET REPLACEMENT FUEL PUMP FOR YOUR MY 1995 OR 1996 JEEP GRAND CHEROKEE AFTER JULY 15, 2002, AND ARE NOT SURE WHETHER THE FUEL PUMP IS ONE OF THOSES INVOLVED IN THIS RECALL, YOU SHOULD CONTACT FEDERAL MOGAL AT 1-800-560-1400 TO MAKE ARRANGEMENTS TO HAVE YOUR VEHICLE INSPECTED AND REPAIRED IF NECESSARY FREE OF CHARGE.

  • EXTERIOR LIGHTINGCampaign 09E012000 · 07/04/2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    Fix: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Owner complaints

500
Complaints
61
Crashes reported
20
Fires reported
49
Injuries
5
Deaths

Most-reported areas

  • POWER TRAIN142
  • FUEL SYSTEM66
  • GASOLINE59
  • ENGINE AND ENGINE COOLING54
  • SERVICE BRAKES47
  • HYDRAULIC42
  • ELECTRICAL SYSTEM40
  • STRUCTURE38
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/1998· STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENT

    UNABLE TO MAINTAIN ALIGNMENT, DEALER WILL NOT ALIGN VEHICLE UNDER WARRANTY,

  • 12/30/2014· FUEL SYSTEM, GASOLINE,STRUCTURE

    1996 JEEP GRAND CHEROKEE. CONSUMER TOOK JEEP TO DEALERSHIP REGARDING THE REAR STRUCTURE REINFORCEMENT RECALL. HOWEVER, THE DEALER COULD NOT FIX THE VEHICLE, BECAUSE A WELD NUT BROKE LOOSE. *TA

  • 12/30/2010· TIRESCrash

    PRIMEWELL TIRES SOLD AT FIRESTONE ARE ADVERTISED AS ALL SEASON. I BOUGHT THESE TIRES IN FEB 2010. ON DEC 26TH 2010, WE HAD A SNOWSTORM IN HAMPTON AREA. I HAD TO GO OUT AND FOUND OUT THE TIRES HAVE ABSOLUTELY NO TRACTION ON SNOW. THESE TIRES ARE DANGEROUS FOR WINTER CONDITIONS. I LOST CONTROL OF THE VEHICLE SEVERAL TIMES. ON THE WAY HOME, I WAS GOING APPROXIMATELY 15MPH WHEN ALL FOUR TIRES LOSS TRACTION DUE TO A 15 TO 20 MPH WIND AND ENDED UP IN A DITCH. THE NEXT DAY I REPLACED THE TIRES WITH KELLY EXPLORER TIRES AND HAD NO TROUBLE NEGOTIATING THE SNOW. THESE TIRES NEED TO BE PULLED FROM THE MARKET OR A WARNING GIVEN TO CONSUMERS. THEY ALSO LOSE TRACTION ON WET ROADS EASILY. AS STATED, THEY ARE ADVERTISED AS " TIRES DELIVER ALL-SEASON TRACTION ". *TR

  • 12/30/1997· STRUCTURE

    FLOOR BOARDS FLOOD.

  • 12/30/1996· SERVICE BRAKES, HYDRAULICCrash

    BRAKE FAILURE, FRONT ABS BRAKES LOCKED UP, COULD NOT STEER ON SLICK HWY, WHEN SLIGHTLY TOUCHED PEDAL BRAKES LOCKED UP, CAUSING LOS OF CONTROL, IMPACT 12:00 POSITION SPEED 15MPH. *AK

  • 12/29/2000· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

    VEHICLE SOMETIMES WON'T START, AND SOMETIMES IT WILL START. TOOK VEHICLE TO MECHANIC, AND THEY COULDN'T FIND CAUSE OF PROBLEM. TOOK TO ANOTHER MECHANIC AND HE CHANGED IGNITION WIRES, BUT PROBLEM STILL EXISTS. *AK

  • 12/29/1998· STRUCTURE

    VEHICLE LEAKS.

  • 12/29/1997· POWER TRAIN

    DRIVING AT APPROXIMATELY 60 MPH THE AXLE WILL BEGIN TO VIBRATE,STARTED TO RATTLE,MAKE NOISE,DEALER REPLACED BARRING IN FRONT AXLE, DEFECT IS STILL OCCURRING. *AK

  • 12/29/1997· SUSPENSION,POWER TRAIN,STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT

    FRONT SWAY BAR BUSHING MALFUNCTIONED. IN ADDITION, REAR U-JOINTS/ AIR CONDITIONER CONDENSOR/DOOR PANELS/HOOD LATCH AND RIGHT FRONT SPEAKER FAILED. *AK

  • 12/28/2005· FUEL SYSTEM, GASOLINE

    JUST OVER A YEAR AGO, MY 1996 JEEP GRAND CHEROKEE LAREDO ENCOUNTERED A DEFECTIVE FUEL PUMP. AS I WAS IN THE PROCESS OF PROCURING A REPLACEMENT PUMP, A FRIEND TOLD ME TO CHECK FOR RECALLS/TSB'S ON IT AS HE HAD EXPERIENCED MANY FUEL PUMP PROBLEMS WITH THESE. THERE WERE, I BELIEVE TWO TSB'S INVOLVING MY VEHICLE SO I CALLED CHRYSLER. THEY TOLD ME TO TAKE THE VEHICLE TO THE DEALERSHIP TO DETERMINE IF THE PROBLEM WAS THE PUMP. I TOLD HER I HAD ALREADY DONE THAT. SHE TOLD ME THAT THEY HAD TO DETERMINE IT AND IF IT WAS THE PUMP, CHRYSLER WOULD COVER THE REPAIR. I HAD IT TOWED TO CHRYSLER ($65) AND THEY INDEED FOUND IT WAS A DEFECTIVE FUEL PUMP AND REPLACED IT AND I WAS CHARGED OVER $600 FOR THE REPAIR. AFTER THE FACT, CHRYSLER DECLINED TO PAY FOR WHAT THEY PROMISED. I HAD FOUND A REPLACEMENT PUMP THAT I WAS PREPARED TO INSTALL MYSELF FOR $163 AND HAD CHRYSLER BEEN HONEST AND DECLINED TO COVER THE REPAIR, I WOULD HAVE ACCOMPLISHED IT MYSELF FOR $163 AND BEEN ABLE TO GO ON VACATION TO THE OUTER BANKS INSTEAD OF PAYING ALMOST $700 AND HAVING TO CANCEL MY VACATION. I HAVE CONTACTED , EMAILED, ETC MANY PEOPLE AT CHRYSLER TO NO AVAIL. I HAVE SINCE LEARNED THAT WHEN YOU DEAL WITH CHRYSLER, YOU BETTER GET IT IN WRITING! PLEASE HELP IF YOU CAN!. *NM

  • 12/28/2001· STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING

    VEHICLE SHUT DOWN WITHOUT PRIOR WARNING STEERING WHEEL LOCKED UP. BACK WHEEL BEARING WERE STILL RUBBIING, AND HEADLIGHTS GO ON AND OFF. DEALERSHIP IS AWARE OF PROBLEMS. *AK

  • 12/27/2004· FUEL SYSTEM, GASOLINE,FUEL SYSTEM, DIESEL

    THE GAS TANK IS MADE OF PLASTIC WHICH CLOGS THE FUEL PUMPS. CONSUMER STATES THE VEHICLE HAS LEFT HER STRANDED THREE TIMES. CONSUMER CONTACTED THE DEALER. CONSUMER WAS TOLD THE THAT IT WAS THE GAS SHE WAS USING.*AK

  • 12/27/2002· FUEL SYSTEM, GASOLINE

    THE FUEL SENDING UNIT FAILED AS STATED IN RECALL NUMBER 97 V 194 000, HOWEVER THE RECALL DID NOT APPLY TO CONSUMER'S VEHICLE.TS THE RECALL ONLY APPLIED TO THE LATER MODELS. *JB

  • 12/27/1996· AIR BAGSCrash

    OWNER STATES THAT VEHICLE WAS INVOLVED IN A FRONTAL IMPACT WITH NO DEPLOYMENT OF DRIVER'S SIDE OR PASSENGER'S SIDE AIRBAGS. *AK

  • 12/26/2001· FUEL SYSTEM, GASOLINE

    HAVE INSTALLED TWO FUEL PUMPS WITHIN A TWO MONTH INTERVAL. BEING TOLD BY DEALERSHIP REPAIR THAT IT COULD BE FAULTY PUMPS OR CORROSIVE FUEL TANK.*AK

  • 12/24/1998· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

    FUEL PUMP HAS BEEN REPLACED FOUR TIMES. THE CAR DIES AND WILL NOT STAR. , DEALER PERFORMED REPAIRS, AND THE PROBLEM STILL EXISTS. OCCURRENCES ON 11-4-98/11-21-98 AND 12-23-98. PROVIDE FURTHER INFORMATION. *AK

  • 12/23/2001· STEERING,VEHICLE SPEED CONTROL

    NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

  • 12/23/1996· UNKNOWN OR OTHER

    ENGINE FAILURE, WHEN DRIVING AT SPEED AND ENTERING AN INCLINE, ENGINE CHECK LIGHT COMES ON, IN FOR REAPIRS 5 TIMES, DEALERSHIP CAN NOT FIND THE PROBLEM. *AK

  • 12/22/2000· STRUCTURE

    VINYL DOOR PANEL BEGAN TO PEEL AWAY FROM DOOR BOLSTER ON BOTH FRONT DOORS AS WELL AS RIGHT REAR DOOR. *AK

  • 12/22/1998· AIR BAGSCrash

    CHEMICAL SUBSTANCE POSSIBLY SODIUM-AZIDE, FUMED IN DRIVERS FACE FROM STEERING COLUMN. UNKNOWN PERSONAL PHYSICAL DAMAGE AT THIS TIME. DRIVER HAS SUSTAINED MEDICAL PROBLEMS. PLEASE CONTACT US. MANUFACTURER HAS NO SENSE OF URGENCY!! NEED HELP TO ANALYIZE THIS SUBSTANCE ON CLOTHING AND INTERIOR OF VEHICLE.

  • 12/21/2005· UNKNOWN OR OTHER

    PAINT IS PEELING FROM VEHICLE HOOD AND ROOF. *JB

  • 12/21/2001· POWER TRAINCrash

    VEHICLE WAS IN PARK WHEN IT JUMPED OUT OF GEAR AND HIT ANOTHER VEHICLE. BOTH CARS WERE TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AIK

  • 12/21/2000· STEERING,EXTERIOR LIGHTING

    WHILE DRIVING WITH HEADLIGHTS ON, IF CONSUMER MOVES OR TILTS STEERING WHEEL, HEADLIGHTS GO OUT. *AK THE TILT STEERING WHEEL PROBLEM IS DUE TO DEFECTIVE DESIGN BY MANUFACTURER. WHEN THE WHEEL WAS TILTED TO THE MAXIMUM, THE MULTIFUNCTION SWITCH CONNECTOR BECOME UNPLUGED. *YH

  • 12/20/2001· VEHICLE SPEED CONTROLCrash

    CONSUMER TOOK GEAR SHIFT LEVER OUT OF THE "PARK" GEAR AND ENGAGED DRIVE GEAR, VEHICLE ACCELERATED SUDDENLY, HITTING TWO PARKED CARS, ONE MOVING TRUCK, AND WAS STOPPED BY CRASHING INTO A GARAGE. THERE WERE NO INJURIES TO REPORT FROM THIS INCIDENT. NO DETERMINATION HAS BEEN MADE AS TO THE CAUSE OF THIS PROBLEM. *AK

  • 12/20/2001· ENGINE AND ENGINE COOLING

    ONE OF THE PULLEYS BRACKETS HOLDING THE "SERPTINE " BELT BROKE CAUSING LOSS OF POWER STEERING AND MINOR DAMAGE TO THE ENGINE COMPARTMENT. THE ESTIMATE DAMAGE IS UNDETERMINED AT THIS TIME, UNTIL IT CAN BE CHECK OUT. THE BRACKET HOLDING THE PULLEY CRACKED IN HALF. WHEN I TALKED WITH THE SERVICE DEPARTMENT AT THE JEEP DEALER, I WAS TOLD THAT THIS WAS A NORMAL OCCURENCE WHEN THE VEHICLE HAS IN EXCESS OF 100,000 MILES. BECAUSE THE BRACKET IS MADE OUT OF ALUMINUM I HAVE 92,000 MILES. ANYWAY I WAS TOLD THAT THIS IS NOT A MANUFACTURE DEFECT, THEREFORE THE MANUFACTURE WILL NOT PAY FOR REPAIRS.*AK

  • 12/20/1999· SUSPENSION

    SPINDLE AND BALL JOINTS ON THE DRIVER SIDE ARE VERY LOOSE AND ABOUT TO BREAK WHICH MAY CAUSE LOSS OF VEHICLE CONTROL AND CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

  • 12/20/1996· POWER TRAIN

    RING & PINION GEAR MALFUNCTIONED WHILE DRIVING 45 TO 55 MPH, RESULTING IN VEHICLE NOISE; OCCURS LOUDER ON WARM DAYS AFTER WARM-UP OF LUBRICANTS, ESPECIALLY DURING A LONG DRIVE. *AK

  • 12/19/2011· SUSPENSION

    TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT THE BRACKET THAT HELD THE FRONT AXLE IN PLACE FRACTURED. IN ADDITION, THE VEHICLE HAD NO BUMPER AND COULD RESULT IN INJURIES IF THERE WAS A CRASH. THE CONTACT ALSO NOTICED THAT THE SUPPORT ARMS FOR THE AXLE WERE CORRODED. THE DEALER ADVISED THE CONTACT TO REPLACE THE FRONT AXLE BRACKETS, SUPPORT ARMS, AND INSTALL A NEW BUMPER. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.

  • 12/18/2014· FUEL SYSTEM, GASOLINE,STRUCTURE

    1996 JEEP GRAND CHEROKEE. CONSUMER STATES THAT HE IS ENTITLED TO REIMBURSEMENT BECAUSE OF HITCHES INSTALLED AFTER THE PURCHASE. *TA CHRYSLER DENIED THE CONSUMER CLAIM FOR REIMBURSEMENT, BECAUSE THE PURCHASED A HITCH WHEN HE FIRST BOUGHT THE VEHICLE. *JB

  • 12/18/2002· VEHICLE SPEED CONTROL

    WHILE DRIVING AT LOW SPEEDS, AND DRIVER APPLIED BRAKES VEHICLE CONTINUED TO ACCELERATE AT HIGH SPEEDS. THIS RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS

  • 12/17/2014· FUEL/PROPULSION SYSTEM

    TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

  • 12/17/2009· ELECTRICAL SYSTEM

    1996 JEEP GRAND CHEROKEE HAS BEEN STALLING OUT FOR OVER A YEAR. REPLACED COMPUTER LAST SPRING AND WORKED OK FOR A FEW MONTHS. BEGAN INTERMITTENT STALLING AGAIN. MECHANIC REPLACED BAD PRONGS ON PLUG TO COMPUTER. WORKED FOR A COUPLE OF WEEKS BUT STALLED AGAIN ON MY WAY TO WORK TODAY. NO ACCIDENTS (SERIOUS OR NOT) AS YET BUT IS SCARY TO DRIVE. SOMETIMES WILL JUST ACT LIKE IT IS STALLING AND AFTER A FEW SECONDS WILL KICK BACK AND I CAN GO ON MY WAY. HAVE TRIED BACKING OUT THE SCREWS ON THE COMPUTER AS DIRECTED ONLINE BUT THAT ONLY WORKED FOR A COUPLE OF MONTHS. *TR

  • 12/17/2002· INTERIOR LIGHTINGFire

    CONSUMER STATES STARTED THE VEHICLE AND DROVE 1/8 OF MILE, WHILE DRIVING VEHICLE NOTICED A HEAVY SMOKE UNDER THE DASH, WHICH CAUGHT ON FIRE. TOTAL LOSS OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. TS

  • 12/17/1999· ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL

    MULTIPLE REAR AXLE PROBLEMS, EACH DIAGNOSED BY OWNER PRIOR TO FAILURE. (THE DEALER DIDN'T WANT TO ADMIT THERE WAS A PROBLEM) THIS VEHICLE HAS AVERAGED ONE NEW REAR AXLE EVERY YEAR, INCLUDING THIS YEAR WHICH I AM WAITING ON PARTS. THE ENGINE'S FAULTY MASS AIRFLOW SENSOR QUIT OPERATION WHILE DRIVING DOWN THE ROCKY MOUNTAINS ON SOME SWITCHBACK ROADS. THE ENGINE ABRUBTLY QUIT RUNNING, CAUSING THE VEHICLE TO LOOSE STEERING AND BRAKING CONTROL. ONLY QUICK THINKING BY USING THE PARKING BRAKE SAVED THE FOUR PEOPLE IN THE VEHICLE FROM EMINENT DEATH. THE ENGINE RELUCTANTLY RESTARTED AFTER A FEW SECONDS AND WE CONTINUED DOWN THE MOUNTAINS. HOWEVER, A FEW MINUTES LATER THE ENGINE DIED WITHOUT WARNING FOR A SECOND TIME AND WE WERE FORCED TO HOLD THE JEEP ON THE MOUNTAINSIDE WITH THE PARKING BRAKE ENGAGED. I CAN'T BELIEVE NO ONE HAS DIED FROM THIS VEHICLE! THIS SITUATION HAS OCCURED ON TWO SEPARATE TRIPS, APPROXIMATELY ONE YEAR APART, AFTER REPROGRAMMING THE ENGINE MANAGEMENT COMPUTER, AND REPLACING THE MASS AIRFLOW SENSOR AND REMAPPING THE ENGINE MANAGEMENT COMPUTER FOR A SECOND TIME. FOR THE FIRST TWO YEARS I OWNED THIS VEHICLE, IT WAS IN THE SHOP OVER 36 TIMES FOR WARRANTY RELATED REPAIRS. WHAT A PIECE OF JUNK!( DOT NUMBER: TIRE SIZE: P225/65R16 )

  • 12/17/1996· VISIBILITY

    WINDSHIELD WIPERS WORK INTERMITTENTLY, CAUSING POOR VISIBILITY.

  • 12/16/2015· STRUCTURE

    SEVERE RUST ALL OVER THE BODY BUT ESPECIALLY ON THE FRAME. HAVE HAD MULTIPLE COMPONENTS FAIL AND CRACK, NOW TAKING IN WATER THROUGH CORNERS OF THE ROOF THROUGH RUST HOLES. PASSENGER SIDE OF FRAME LIKELY TO SEVER UNDER FURTHER DRIVING. RUST ON THE BRACKETS HOLDING THE FUEL TANK TO THE VEHICLE CREATED A HOLE IN THE FUEL TANK. PART WAS REPLACED, NO PICTURE.

  • 12/16/2011· VISIBILITYFire

    TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEATING UNIT WAS ACTIVATED AND THE VEHICLE BEGAN TO MISFIRE. THE CONTACT LIFTED THE HOOD AND FOUND THAT THE SWITCH FOR THE HEATING FAN HAD FAILED AND A SMALL FIRE STARTED FROM UNDER THE HOOD. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PART NEEDED FOR REPAIRS WAS NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 167,275.

  • 12/16/2011· ELECTRICAL SYSTEM

    LIKE MANY OTHER JEEP GRAND CHEROKEE FROM 95 - 99 MY JEEP HAS STARTING CUTTING OUT FOR NO APPARENT REASON. MANY COMPONENTS HAVE BEEN CHANGED. THIS IS A WIDELY DOCUMENTED PROBLEM OF POOR QUALITY CONTROL LEADING TO SOLDER JOINT FAILURES ON THE ECM BOARD. THIS CAUSES AN INTERRUPTION OF THE SIGNAL AND CAUSE THE VEHICLES ENGINE TO DIE OR SPUTTER AT ANY SPEED OR TIME. I DO NOT UNDERSTAND WHY THIS HASN'T BEEN RECALLED WHEN THE PROBLEM IS SO WELL DOCUMENTED ON NUMEROUS JEEP WEBSITES. THIS JEEP ALSO SUFFERS FROM THE 50MPH SHAKE. *TR

  • 12/15/2014· ENGINE

    TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 315,000.

  • 12/15/2008· UNKNOWN OR OTHER

    I HAD RECEIVED A NOTICE TO CHANGE/FLASH COMPUTER PROM BY CHRYSLER, SO I TOOK IN TO DEALER, IT TOOK ABOUT 5 MINUTES. BUT AFTER THIS THE VEHICLE STARTER TO MISS ONCE IN WHILE, BUT NOT STALL AT THAT TIME. THEN IT STARTED TO GET WORSE, IT STALLED AT LOW SPEEDS, ON THE CITY STREETS, HIGH SPEEDS ON THE FREEWAY, RIGHT AFTER STARTING OR IF IT HAS RUN FOR AWHILE, THEN ACTS UP "THROW CODES" BUT NOTHING TO THE REASON WHY FUEL BANK OR SPEED SENSOR, NO SPARK. I LOOKED UNDER HOOD AND SHOOK WIRES AND IT WILL DIE OR RUN BETTER. NOW IT IS DOING IT TOO MANY TIMES, SOME TIMES IN WILL RESTART RIGHT AWAY, BUT SOME TIMES IT WILL TAKE SOME TIME TO RESTART. I BURNED UP A STARTER, AND TWO NEW FRESH BATTERIES WITH THIS. WIFE CAN NOT DRIVE IT ANY MORE I HAVE REPLACED DISTRIBUTOR, CAM SENSOR, CRANK SENSOR, REMOVAL CONNECTION BLOCKS AND SOLDERED UP THE WIRE CONNECTIONS, WHICH ONLY HELPED TO GET POWER BACK IN THE BATTERY. I CAN STILL SHAKE THE WIRE LOOM, AND IT DIES OR RUNS BETTER TO THIS DATE. SO AS YOU SEE IT HAS NOT ONE WAY OR ANOTHER TO MAKE IT RUN BAD, WE CAN NOT DEPEND ON THIS ONLY VEHICLE NOW. I AM A POST ASE CERT AUTO TECH, W/ COMPUTERS AND I CAN NOT FIGURE OUT. *TR

  • 12/15/2003· FUEL SYSTEM, GASOLINE

    ON DECEMBER 12, 2003, FOR THE SECOND TIME IN THREE YEARS, THE FUEL PUMP ON OUR JEEP FAILED. IN DISCUSSING THE FAILURE WITH TWO DIFFERENT MECHANICS AND THEN WITH OUR LOCAL JEEP DEALER, I WAS ADVISED THAT JEEP HAD DETERMINED THAT THE GAS TANK FOR THIS VEHICLE IS SUBJECT TO CORROSION WHEREBY MINUTE PARTICLES FLOAT IN THE TANK AND CAN TRAVEL INTO THE FUEL PUMP (THE FILTER THAT JEEP PUTS IN THESE CARS IS NOT DESIGNED TO TRAP THESE SMALL PARTICLES) CAUSING THE FUEL PUMP TO FREEZE. I WAS ADVISED BY THE JEEP DEALERSHIP THAT A TSB WAS ISSUED IN 1997 REGARDING THIS FAILURE (I BELIEVE IT IS TSB 140697). I NOTE THAT THERE ARE AT LEAST 42 REPORTS OF SIMILAR PROBLEMS ON YOUR WEBSITE. THIS IS A SAFETY PROBLEM THAT JEEP HAS REFUSED TO ACKNOWLEDGE OR TAKE ANY RESPONSIBILITY FOR.*AK

  • 12/15/1999· ENGINE AND ENGINE COOLING

    THE RIGHT SIDE ENGINE MOUNT BROKE, CAUSING THE ENGINE TO DROP OUT OF PLACE WHILE DRIVING. DEALER HAS BEEN CONTACTED. *AK

  • 12/14/2001· SERVICE BRAKES, HYDRAULIC

    CONSUMER HAD FRONT BRAKE PADS AND ROTORS REPLACED PRIOR TO RECALL NOTICE 00V-136, THE DEALER STATED THAT CONSUMER NEEDS TO RETURN OLD BRAKES BEFORE CONSIDERING REIMBURSEMENT, BUT CONSUMER DOES NOT HAVE OLD BRAKES. *TT

  • 12/14/2001· FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

    FUEL PUMP/GAS TANK/COMPUTER ALL NEED TO BE REPLACED AS A RESULT OF DETERIORATION OF THE GAS TANK LINING. FUEL PUMP OVERHEATED, CAUSING COMPUTER TO MALFUNCTION AND EVENTUALLY BREAK. HOW MANY PEOPLE DOES IT TAKE TO LOSE A TON OF MONEY BECAUSE OF A DEFECTIVE PRODUCT THAT COULD BE DANGEROUS WHILE DRIVING TO ISSUE A RECALL.

  • 12/14/2000· SEATS

    WELD BUSTED ON SEAT ON THE BACK PART AS WELL AS THE PIECE THAT CONNECTS TO FRONT LEFT SECTION OF THE SEAT. *AK

  • 12/14/1997· SUSPENSION

    VEHICLE PULLS TO THE RIGHT EVEN AFTER REPAIRS.

  • 12/13/2002· AIR BAGSCrash

    CONSUMER STATES HIS DAUGHTER HAD A HEAD ON COLLISON WITH HIS JEEP AND THE AIR BAGS DID NOT DEPLOY. HE ALSO STATES SHE WAS GOING ABOUT 35-40 MPH AND HIT A TREE.

  • 12/12/2001· POWER TRAIN

    VEHICLE JUMPED OUT OF PARK AND STARTED ROLLING BACKWARDS AFTER IT HAD BEEN PUT INTO PARK GEAR, AND THE KEY WAS REMOVED FROM IGNITION. CONSUMER WAS ABLE TO STOP VEHICLE, RESULTING IN NO INJURIES. DEALERSHIP EXAMINED VEHICLE, AND COULD NOT REPRODUCE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

  • 12/12/2001· ENGINE AND ENGINE COOLING

    VEHICLE WAS DRIVING ALONG AND HIT A BUMP. CONSUMER HEARD A NOISE AND THOUGHT THAT LINKAGE SHIFTED. CONSUMER'S MECHANIC DISCOVERED THAT RIGHT MOTOR MOUNTS BROKE. *AK

  • 12/12/2000· TIRES

    WHILE DRIVING THE LES SCHWAB (WILD COUNTRY RADIAL P225/75R15) TIRE EXPERIENCED BLOW OUT, CONSUMER MANAGED TO EASE OFF ROAD WITHOUT ROLLOVER, THE TIRE TREAD HAD AN ESTIMATED 10,000 WEAR LEFT. *MJS