Safety ratings
1996 Ford Windstar
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (9)
- STRUCTURE:BODY:HOODCampaign 97V180000 · 20/10/1997
VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS. TEARING OF THE BOND BETWEEN THE INNER AND OUTER HOOD PANELS DURING MINOR FRONT END COLLISIONS CAN RESULT IN A GAP AT THE LEADING EDGE OF THE HOOD. AIR FORCED BETWEEN THE INNER AND OUTER PANELS CAN PRODUCE ENOUGH PRESSURE TO FORCE THE OUTER PANEL UPWARD.
Risk: THIS CONDITION CAN RESULT IN TOTAL SEPARATION OF THE OUTER HOOD PANEL.
Fix: DEALERS WILL INSPECT THE HOOD AREA FOR ANY DAMAGE ALONG THE LEADING EDGE OF THE HOOD. IF THERE IS ANY EVIDENCE OF BOND SEPARATION, THE HOOD WILL BE REPLACED. IF THERE IS NO EVIDENCE OF BOND SEPARATION, ADDITIONAL ADHESIVE WILL BE APPLIED BETWEEN THE INNER AND OUTER HOOD PANELS.
- EXTERIOR LIGHTINGCampaign 00V168000 · 19/06/2000
VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO FORD, THE VEHICLES WERE IMPORTED INTO THE U.S. ERRONEOUSLY.
Risk: THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.
Fix: DEALERS WILL BE ADVISED TO DEACTIVATE THE RUNNING LIGHT FUNCTION AND TO COMPLETE ANY OUTSTANDING SAFETY RECALLS ON THESE VEHICLES.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDERCampaign 99V147000 · 14/06/1999
VEHICLE DESCRIPTION: MINIVANS. THE BRAKE FLUID MASTER CYLINDER IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT SO THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON BOTH THE TOP OF THE FILLER CAP AND THE SIDE OF THE RESERVOIR BODY ARE NOT ENTIRELY VISIBLE BY DIRECT VIEW. THESE VEHICLES MAY NOT FULLY COMPLY WITH REQUIREMENTS OF FMVSS NO. 135, "PASSENGER CAR BRAKE SYSTEMS."
Fix: OWNERS WILL BE PROVIDED WITH NEW LABELS AND INSTALLATION INSTRUCTIONS.
- POWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 96V086000 · 14/05/1996
THE PARK PAWL SHAFT WAS IMPROPERLY POSITIONED WHEN THE ROLL PIN THAT RETAINS IT WAS INSTALLED DURING TRANSMISSION ASSEMBLY. IF THE SHAFT WAS NOT PROPERLY POSITIONED, THE ROLL PIN MAY NOT HAVE LINED UP WITH THE GROOVE IN THE SHAFT AND HAVE BEEN CRUSHED AT ASSEMBLY. ALSO, A BURR COULD HAVE BEEN RAISED ON THE SHAFT.
Risk: THIS COULD RESULT IN THE PARK PAWL OCCASIONALLY NOT ENGAGING WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE PARK POSITION. THIS COULD RESULT IN THE VEHICLE ROLLING AS IF IN NEUTRAL IF THE VEHICLE OPERATOR DOES NOT APPLY THE PARKING BRAKE.
Fix: DEALERS WILL INSPECT THE PARK PAWL SHAFT ROLL PIN. IF THE ROLL PIN IS DAMAGED, BOTH THE ROLL PIN AND THE PARK PAWL SHAFT WILL BE REPLACED. IN ADDITION, OWNERS WILL BE REMINDED TO FULLY APPLY THE PARKING BRAKE, IN ADDITION TO PLACING THE TRANSMISSION IN PARK.
- VEHICLE SPEED CONTROLCampaign 09V399000 · 13/10/2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Fix: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
- SUSPENSION:FRONT:SPRINGS:COIL SPRINGSCampaign 01I007000 · 12/07/2001
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1998 FORD WINDSTAR MINIVANS. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION. NOTE: THE 1997-1998 WINDSTAR MINI VANS ARE ALSO COVERED BY NHTSA SAFETY RECALL 01V-199/FORD RECALL 01S19. THE MINI VANS COVERED BY THE SAFETY RECALL WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA.
Risk: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Fix: FORD IS EXTENDING THE WARRANTY FOR FRONT COIL SPRING REPLACEMENT TO A TOTAL OF 10 YEARS OF SERVICE FROM THE WARRANTY START DATE, WITH UNLIMITED MILEAGE. THIS COVERAGE IS AUTOMATICALLY TRANSFERRED TO SUBSEQUENT OWNERS AT NO CHARGE. IF EITHER FRONT COIL SPRING FRACTURES DURING THE COVERAGE PERIOD NOTED ABOVE, THE DEALER WILL REPLACE BOTH SPRINGS AT NO CHARGE TO THE OWNER.
- POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Campaign 96V166000 · 05/09/1996
THE PARK PAWL ABUTMENT BRACKET HAS A SHARP EDGE WHICH CAN CAUSE THE PARKING PAWL TO HANG UP AND NOT ENGAGE THE PARK GEAR. THIS WOULD ALLOW THE VEHICLE TO MOVE EVEN THOUGH THE GEAR SHIFT INDICATOR SHOWS THAT THE VEHICLE IS IN PARK.
Risk: UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT CAN RESULT IN PERSONAL INJURY AND PROPERTY DAMAGE.
Fix: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PARK PAWL ABUTMENT BRACKET.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGSCampaign 02V101000 · 04/04/2002
ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. DURING ASSEMBLY, SOME BRAKE LINES WERE INSTALLED IN A TWISTED POSITION, CAUSING CONTACT WITH THE DASH PANEL INSULATOR ABOVE THE CATALYTIC CONVERTER. THIS CONTACT COULD ABRADE THE BRAKE LINE CORROSION PROTECTION, CONSEQUENTLY, SALT OR WATER ABSORBED IN THE DASH PANEL INSULATOR WOULD PROMOTE CORROSION. THIS CORROSION COULD ULTIMATELY LEAD TO A LEAK IN THE BRAKE LINE.
Risk: LEAKAGE OF BRAKE FLUID WILL RESULT IN BRAKE LIGHT ACTIVATION. EXTENDED STOPPING DISTANCE COULD ALSO RESULT, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT THE BRAKE LINE FOR CORROSION AND CLEARANCE CONDITIONS. A BRAKE LINE THAT IS NOT CORRODED WILL BE REPOSITIONED. A BRAKE LINE THAT IS CORRODED OR LEAKING WILL BE REPLACED WITH A NYLON COATED BRAKE LINE AND SECURED USING THREE RETAINING CLIPS TO ASSURE CLEARANCE FROM THE INSULATOR. OWNER NOTIFICATION BEGAN MAY 10, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
- SEATSCampaign 96V114000 · 01/07/1996
THE FOUR FASTENERS SECURING THE DRIVER'S SEAT TO THE FLOORPAN WERE NOT TORQUED TO PROPER SPECIFICATIONS.
Risk: THE DRIVER'S SEAT MAY NOT PROPERLY HOLD IN THE EVENT OF A VEHICLE ACCIDENT RESULTING IN PERSONAL INJURY TO THE OCCUPANT.
Fix: DEALERS WILL INSPECT THE DRIVER'S SEAT FASTENERS AND RETORQUE TO PROPER SPECIFICATIONS.
Owner complaints
Most-reported areas
- ENGINE AND ENGINE COOLING147
- POWER TRAIN114
- SERVICE BRAKES107
- HYDRAULIC104
- VEHICLE SPEED CONTROL38
- ELECTRICAL SYSTEM31
- UNKNOWN OR OTHER24
- SUSPENSION23
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2000· ENGINE AND ENGINE COOLING
HEAD GASKETS ARE DESIGNED TO LAST THE LIFETIME OF A VEHICLE. THEY ARE NOT ROUTINE MAINTENANCE ITEMS IN THE FORD OWNER'S MANUAL. FORD EXTENDED THE WARRANTY ON THE 1995 WINDSTAR HEAD GASKETS TWICE (5 YEARS, 60K MILES AND THEN TO 100,000 MILES). EVEN THOUGH NO MAJOR CHANGES TO THE ENGINE BLOCK WERE MADE ON THE 96 FORD WINSTAR, FORD HAS REFUSED TO ACCEPT RESPONSIBILITY FOR REPAIRING THIS KNOW DEFECT ON MY VEHICLE. IN FACT IT APPEARS THAT FORD IS AWARE OF THE CONDITION AS THEY ISSUE A TECHNICAL SERVICE BULLETIN IN OCTOBER 1999 FOR THE 1996 WINDSTARS (TSB 90-20-7). THE COST OF THE REPAIR TO ME WAS $1,357.84. WHAT IS EVEN MORE TROUBLESOME TO ME IS FORD'S COMPLETE LACK OF INTEGRITY AND HONESTY BY NOT FULLY DISCLOSING THIS KNOWN DEFECT TO ITS CUSTOMERS. THIS IS AN INJUSTICE TO ALL AMERICANS WHO PURCHASED THIS PRODUCT. I HOPE YOU WILL HELP DO SOMETHING ABOUT THIS PROBLEM.*AK
- 12/31/1998· ELECTRICAL SYSTEM,UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT CAME ON. TOOK TO DEALER & HAD WIRING REPAIRED. THE DASHBOARD LIGHTS WENT OUT. PROBLEM HAD REOCCURRED. WAS ELECTRICAL SHORT IN WIRES. *AK
- 12/31/1998· SERVICE BRAKES, HYDRAULIC
THE FRONT BRAKES FEEL LIKE THEY ARE GRINDING & GRABBING WHEN THEY ARE APPLIED. THIS EXTENDS THE STOPPING DISTANCE. *AK
- 12/30/2001· POWER TRAIN
SPEEDOMETER CLICKING AND REPORTING A HIGHER SPPED THAN ACTUALLY TRAVELING... CANNOT TELL WHAT THE ACTUAL SPEED OF THE VEHICLE IS.*AK
- 12/30/1996· SERVICE BRAKES, HYDRAULIC
DEFECTIVE ANTILOCK BRAKES.
- 12/29/2003· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,INTERIOR LIGHTING
OUR 1996 FORD WINDSTAR GL, WHICH WE PURCHASED NEW, HAS 118000. WE HAVE EXPERIENCED A BROKEN (BOUNCING) SPEEDOMETER, DOME LIGHT MALFUNCTIONED, ABS AND BRAKE LIGHT MALFUNCTIONED, AND MORE RECENTLY, LEAKING COOLANT WHICH IS LINKED TO A BLOWN HEAD GASKET AND CHECK ENGINE WARNINGS. THE COST HAS BEEN ASTRONOMICAL. ACCORDING TO MANY OTHER CONSUMERS, ALL OF THESE ISSUES ARE COMMON WITH THE 96 MODEL. PLEASE INVESTIGATE WHETHER FORD INTENDS TO MAKE ANY RECALLS REGARDING THESE ISSUES. *AK
- 12/29/2000· ENGINE AND ENGINE COOLING
LOSS OF COLLANT IN ENGINE.DEALER EXPLAINED THAT THIS IS A COMMON PROBLEM AND WOULD COST FROM $1200 TO $1500 TO REPAIR. DEALER ALSO ADDED THAT THAT MOTOR IS A "TIME BOMB" TROUBLE CODE IN COMPUTER IS PO301 (MISFIRE AT #1 CYLINDER). FORD NO HELP, CONSIDERING THEY ADMIT THAT IT IS A COMMON PROBLEM THAT HAPPENS ANYWHERE AFTER 60000 MILES. *AK
- 12/29/1999· VEHICLE SPEED CONTROL
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- 12/29/1995· PARKING BRAKECrash
10/20/95 TRUCK WAS LEFT IN PARK WITH THE KEYS REMOVED THE TRUCK ROLLED BACKWARDS 60 FEET AND HIT ANOTHER CAR NO DAMMAGE. DEALER FIXED THE CABLE,TRUCK ROLL AGAIN
- 12/28/2000· POWER TRAIN
LAST YEAR MY SPEEDOMETER BEGAN TO MAKE A WHIZZING SOUND AND WOULD JUMP ERACTICALLY. SO, I TOOK IT TO FORD AND THEY STATED THAT IT MIGHT BE A SPEED SENSOR OR THE ACTUAL GEAR BEHIND THE DASH. I HAD THE GEAR MODULE CHANGED IN 99, TWICE, I WENT TO A PROFESSIONAL CERTIFIED SPEEDO MECHANIC. THEN, CLOSE TO THE YEAR, AFTER THE REPAIR, THIS SPEEDO BEGAN DOING THE SAME THING. WHEN I TOOK IT TO THE FORD SERVICE DEPT, THEY WANTED TO CHECK EVERYTHING FROM THE CABLES, THE SENSOR AND EVEN THE DRIVE GEAR. I WENT TO MY MECHANIC WHICH HAS WORKED FOR FORD, AND ALL OF THESE THINGS WERE CHANGED, AND THE DRIVE GEARS WERE INSPECTED AND THEY WERE FINE. SO, I CALLED ANOTHER FORD SERVICE TECH, AND HE TOLD ME THAT YES, THEY HAD BEEN HAVING ALOT OF INCIDENTS WITH THESE SPEEDO'S, AND THAT THE SPEEDO WOULD HAVE TO CHANGED AGAIN. THIS HAS ALL COST ME A FORTUNE AND TO BOOT, THEY INCREASED THE PART, KNOWING THAT IT WAS A DEFECTIVE ONE. I CALLED THE FORD COMPANY, AND THEY STATED THEY COULD NOT HELP SINCE THE WARRANTY HAD EXPIRED ON THISVEHICLE. THIS HAS GOTTEN SO OUT OF HAND, THAT I HAVE HAD TO GO TO THE EMERGENCY ROOMS HAVING CHEST PAINS AND AM TAKING SEDATIVES.......I HAVE ALSO CHECKED THE INTERNET AND IT IS FILLED WITHT HE SAME SITUATIONS.... I AM SCARED THAT A POLICE OFFICER WILL STOP ME, THIS IS MY ONLY VEHICLE AND DO NOT WORK... PLEASE HELP US..*AK
- 12/27/2003· VEHICLE SPEED CONTROL
SPEEDOMETER NEEDLE BOUNCES ALL OVER THE SPEED DIAL. PROBLEM CAME ALL OF A SUDDEN. HAPPENS WHEN YOU GO OVER 30 MPH OR SO. THIS HAS BEEN LISTED MANY OTHER NTHSA HOTLINE STATEMENTS ON SAME VEHICLE. WILL ANYTHING BE DONE BY FORD??*AK
- 12/27/2000· ENGINE AND ENGINE COOLING
VEHICLE OVERHEATED AND LOST POWER MAKING STEERING AND BRAKING DIFFICULT. THE SYMPTOMS SEEM IDENTICAL TO THE 1995 ENGINE COOLANT LOSS COVERED BY FORD EXTENDED WARRANTY ALTHOUGHT DEALER REPORTS THIS VEHICLE IS NOT AFFECTED. *AK
- 12/27/1996· SERVICE BRAKES, HYDRAULIC
ABS: APPLIED BRAKES ON BOTTOM OF SLIGHT INCLINE, VEHICLE STOPPED AT MUCH LONGER DISTANCE THAN NORMAL, EXCESSIVE EFFORT TO STOP VEHICLE. *AK
- 12/27/1996· SEAT BELTS
OWNER JUST BOUGHT VEHICLE AND IS HAVING SEAT BELT PROBLEMS ON THE PASSENGER'S SIDE, DEALERS DO NOT ADDRESS THE PROBLEM. *AK
- 12/26/2006· ENGINE AND ENGINE COOLING
I HAVE A 3.8 ENGINE THAT HAS HAD TO HAVE HEADS REPAIRED/REPLACED 3 TIMES. THE LAST TIME THE ENGINE NOW REQUIRES REPLACING, IT HAS BEEN AT GARAGE FOR 2 YEARS. DUE TO COST INVOLVED IT IS NOT COST EFFECTIVE RO REPAIR. IT HAS OVERHEATED IN ALL CASES AND THE SECOND TIME IT WAS DETERMINED THAT A FAULTY FORD WATER PUMP MAY HAVE BEEN CAUSE. I HAVE NOTIFIED FORD AND DEALER MULTIPLE TIMES WITHOUT RESPONSE. *NM
- 12/26/2001· POWER TRAIN
MY 1996 FORD WINDSTAR HAS AN ERRATIC SPEEDOMETER ABOVE 40MPH MAKING IT IMPOSSIBLE TO DETERMINE HOW FAST I AM GOING.*AK
- 12/24/1997· VISIBILITY
WINDSHIELD WIPER PIVOT ARM NUT BECAME LOOSE WHILE IN USE. WIPER FELL TO LEFT OFF OF WINDSHIELD.
- 12/23/1998· TIRESCrash
CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH RIGHT FRONT TIRE. WHILE DRIVING, FRONT TIRE FELL OFF. AS A RESULT, CONSUMER WAS INVOLVED IN A CRASH. THE MANUFACTURER HAS YET TO BE CONTACTED. *AK
- 12/23/1997· STRUCTURE
RECALL NO. 97V180000; THERE IS NO SIGN THAT THAT RECALL WORK HAS BEEN TAKEN CARE. *AK
- 12/22/2003· ENGINE AND ENGINE COOLING
1996 FORD WINDSTAR, 3.8 L, LOWN HEAD GASKET. *AK
- 12/22/1999· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
DUE TO A DEFECTIVE TRANSMISSION, WHILE APPLYING THE GAS PEDAL, THE VEHICLE HESISTATED AND LUNGED FORWARD WHICH MAY HAVE CAUSED A CRASH. DEALER HAD REPLACED TRANSMISSION WITH A REBUILT TRANSMISSION. ENGINE CHECK LIGHT COMES ON. ALSO,DEALER REPLACED COIL AND A SPARK PLUGS, BUT PROBLEM IS STILL OCCURRING. DEALER COULD NT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
- 12/22/1999· POWER TRAIN
WHILE DRIVING OVER 30 MPH SPEEDOMETER NEEDLE FLUCTUATES BACK AND FORTH, NOT REGISTERING THE CORRECT SPEED. DEALER WAS NOT NOTIFIED ABOUT THIS PROBLEM. *AK
- 12/21/2010· SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
FORD WINDSTAR BRAKE, ABS BRAKE, CRUISE CONTROL, AND SPEEDOMETER/ODOMETER ELECTRICAL PROBLEMS REAR AXLE CRACKS! *TR
- 12/21/2001· ENGINE AND ENGINE COOLING
MAJOR ENGINE FAILURE AT 72,201 MILES. ALL MAINTENANCE WORK PEERFORMED BY DEALER
- 12/21/2000· WHEELS
FRONT PASSENGER'S WHEEL LUGS: NUTS KEPT GETTING CUT OFF WHICH MAY HAVE CAUSED WHEEL TO FALL OFF. LUGS: NUTS BEEN REPLACED 3 TIMES. *AK
- 12/21/2000· ENGINE AND ENGINE COOLING
LEAKING ANTIFREEZE AT TIMING COVER GASKET. WINDSTARS HAVE BECOME KNOWN FOR HEAD AND TIMING COVER GASKET LEAKS. REPAIRS ESTIMATED TO BE $700 - $900 TO REPLACE A $7 GASKET WHICH FORD KNOWS IT HAS A PROBLEM. FORD SHOULD BE MADE TO REIMBURSE CUSTOMERS EXPENSES AND ISSUE RECALL ON OTHER AFFECTED VEHICLES. FORDS CUSTOMER SERVICE NEEDS ATTENTION. PROBLEM STARTED IN EARLY OCTOBER 2000 WITH LOSS OF HEAT FOR HEATER OPERATION. I NOTICED ANTIFREEZE LEVEL WAS LOW AND REFILLED. HEAT RETURNED. VEHICLE WAS UNDER EXTENDED WARRANTY UNTIL NOVEMBER 2000. ABOUT MID NOVEMBER NOTICED ANTIFREEZE LEAKING ONTO DRIVEWAY. GILBOY FORD HAS CONFIRMED TIMING COVER GASKET LEAK. I AM ON FULL TIME DISABILITY AND FEEL FORD SHOULD BE FOOTING THE BILL FOR THIS REPAIR. THANK YOU FOR YOU ASSISTANCE
- 12/21/1999· POWER TRAIN
SPEEDOMETER READING IS INCORRECT, READING STATED FASTER SPEED THEN ACTUALLY TRAVELING. CONSUMER CONTACTED THE DEALER, DEALER STATED THE SPEEDOMETER NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
- 12/20/2000· ENGINE AND ENGINE COOLING
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- 12/20/2000· ENGINE AND ENGINE COOLING,POWER TRAIN
CONSUMER TOOK CAR INTO DEALER'S SHOP FOR A BROKEN SPEEDOMETER, AND MECHANIC NOTICED A HEAD GASKET LEAK. ALERTED CONSUMER TO SOME RECALLS ON THOSE VEHICLES, BUT THEY HAD A DIFFERENT YEAR. *AK
- 12/20/1999· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
WE TOOK OUR WINDSTAR IN AT THE FIRST INITIAL FAILURE(12-2-97). THE ENGINE CHECK LIGHT HAD COME ON, SO WE TOOK IT TO THE FORD GARAGE CLOSEST TO OUR RESIDENCE. WE WERE TOLD AT THAT TIME THAT THERE WAS NOTHING WRONG, AND THAT SHOULD THE ENGINE CHECK LIGHT COME BACK ON THAT IT SHOULD RESET ITSELF IN A FEW DAYS.... NOT TO WORRY. THIS HAPPENED 6-7 TIMES AFTERWARD WITH THE LIGHT ALWAYS GOING OFF AFTER 3 COLD STARTS. BUT WHEN WE WOULD TAKE A LONG TRIP. IT WOULD START ALL OVER. IN OCT. OF THIS YEAR (1999) THE LIGHT CAME AND AND DID NOT GO OFF. WHEN WE TOOK IT TO THE DEALER WHERE WE BOUGHT IT, THEY SAID IT NEEDED A TUNE-UP. ($217.00) WE TOOK IT HOME AND THE NEXT DAY WE TOOK IT BACK BECAUSE THE LIGHT CAME BACK ON. THE DEALER SAID IT NEEDED A NEW 02 SENSOR (APPROX. $100.00) THE NEXT DAY THE LIGHT CAME ON AGAIN. WE TOOK IT BACK. THE DEALER SAID IT WAS THE COMPUTER, WHICH THEY REPLACED AT NO COST. LIGHT CAME BACK ON. TOOK IT BACK. SAID THE ALTERNATOR WAS MAGNATIZED. NEW ALTERNATOR DIDN'T HELP. FINALLY THE TOLD US THAT IT POSSIBLY COULD BE THE ENGINE HEAD GASKET. THEIR ESTIMATE IS $1200 WHICH WE CANT AFFORD. THERE WAS A RECALL FOR THE 1995 WINDSTARS FOR THE SAME EXACT PROBLEM. BUT BECAUSE MY WINDSTAR IS A 1996 FORD IS UN-WILLING TO HELP. MY WINDSTAR WAS MANUFACTURED IN JAN OF 1996. SO I AM SURE THAT THAT ENGINE HAS THE SAME DEFECT OF THE 1995 ENGINE. I WANT TO STRESS HOW FUSTRATED I AM WITH FORD MOTOR COMPANY IN THEIR STANCE ON THIS MATTER. THEY REALLY DON'T CARE HOW SAFE THE VEHICLE IS. *AK
- 12/19/2001· POWER TRAIN
SPEEDOMETER BEGAN FLUCUATING WILDLY AT ALL SPEEDS ALONG WITH A CLICKING NOISE. SINCE NUMEROUS COMPLAINTS OF THE SAME NATURE, LOOKS LIKE IT SHOULD BE INVESTIGATED BY NHTSA. DEALER STATES COST TO FIX IS $600. HUNDREDS OF OCCURENCES OF SAME PROBLEM.
- 12/19/2001· POWER TRAIN
SPEEDOMETER MALFUNCTIONED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
- 12/18/2007· ENGINE AND ENGINE COOLING
I OWN A 1996 FORD WINDSTAR WITH A 3.8L V-6 ENGINE. THE VEHICLE CURRENTLY HAS ABOUT 72,000 MILES ON IT. IT IS NOW IN THE SHOP WITH A BLOWN HEAD GASKET THAT WILL REQUIRE A NEW LONG-BLOCK MOTOR AND POSSIBLY THE REPLACEMENT OF THE CATALYTIC CONVERTER BECAUSE ANTIFREEZE/OIL WAS PASSING THROUGH IT DUE TO THE GASKET FAILURE. I'M CURRENTLY LOOKING AT A $5,800 BILL TO REPAIR THE VEHICLE. MY QUERY TO FORD MOTOR COMPANY RESULTED IN A RESPONSE THAT THEY CAN'T DO ANYTHING FOR ME...THAT THERE ARE "NO WARRANTIES, RECALLS OR CUSTOMER SATISFACTION PROGRAMS" ON MY VEHICLE. MY RESEARCH SHOWS THAT THERE ARE A TON OF COMPLAINTS OF BLOWN HEAD GASKETS IN THE 1996 FORD WINDSTAR, BUT FORD REFUSES TO DO ANYTHING ABOUT IT. FORD WAS HIT WITH CLASS ACTION SUITS REGARDING THE 1995 FORD WINDSTAR THAT HAS THE SAME PROBLEM AND EVENTUALLY AGREED TO EXTEND THE 1995 WINDSTAR WARRANTY PERIOD. HEAD GASKETS SHOULD LAST THE LIFE OF THE VEHICLE. IT SHOULD NOT FAIL AT 72,000 MILES. MY VEHICLE HAD ALL OF THE REQUIRED MAINTENANCE PERFORMED WHEN THEY WERE DUE. THIS IS NOT A CASE OF A NEGLECTED VEHICLE FROM A MAINTENANCE PERSPECTIVE. FORD NEEDS TO STEP UP AND TAKE CORRECTIVE ACTION. THE SERVICE REP HAS TOLD ME THAT IF THEY CAN'T GET A RE-BUILT IN THE NEXT COUPLE OF DAYS, IT WILL PROBABLY BE NEXT WEEK BEFORE THE REPAIRS WILL BE COMPLETED. NEXT WEEK IS CHRISTMAS. THIS WAS MY FIRST FORD PRODUCT THAT I PURCHASED. IT WILL BE THE LAST. ANY COMPANY THAT HAS THIS MUCH DISLOYALTY TO ITS CUSTOMERS CAN NOT EXPECT ANY LOYALTY IN RETURN. THEIR ACTIONS SPEAK VOLUMES TO THE LACK OF QUALITY CONTROL IN THEIR PRODUCT, CUSTOMER SERVICE AND, QUITE FRANKLY, ANY SENSE OF COMMON DECENCY. A PROPER HEAD GASKET WOULD HAVE COST THEM PROBABLY UNDER $10.00 WHEN THE ENGINE WAS BUILT. IT IS NOW COSTING ME $5,800 TO FIX THEIR INAPTITUDE AND INCOMPETENCE. *TR
- 12/18/2000· ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
ENGINE HEAD GASKET FAILED. INTERMITTENT ENGINE WARNING LIGHT SINCE NEW. SELF RESET BEFORE CHANCE TO GET IT TO DEALER. AT APPROX 80K MILES SOLID ENGINE WARNING LIGHT. DEALER REPLACES OXYGEN SENSOR. STILL GOT INTERMITTENT ENGINE WARNING LIGHT. LATEST INCIDENT SOLID ENGINE WARNING LIGHT & BLUE SMOKE FROM TAIL PIPE. DEALER INDICATES BLOWN HEAD GASKET AND WORN CONNECTING ROD BEARINGS AS A CAUSE & RESULT OF INCORRECTLY DESIGNED HEAD GASKET. INDICATES IT IS A KNOWN PROBLEM AND SHOULD HAVE BEEN RECALLED WITH 1995 MODEL YEAR. *AK
- 12/18/2000· ENGINE AND ENGINE COOLING
VEHICLE EXPERIENCED A BLOWN HEAD GASKET. *TT
- 12/18/1998· POWER TRAIN
RECALL 96S50. WHEN THE CAR IS IN PARK IT DOES NOT ENGAGE AND IT WILL ROLL. DEALER HAS NOT BEEN CONTACTED TO REMEDY THE PROBLEM. PROVIDE FURTHER INFORMATION. *AK
- 12/17/2001· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
ENGINE CHECK LIGHT CAME ON. ROUGH IDLE. TUNE-UP PERFORMED. OXYGEN SENSOR REPLACED. ENGINE CHECK LIGHT IS NOW OFF. TWO DAYS LATER, ENGINE CHECK LIGHT IS BACK ON AND ROUGH IDLE RETURNS. REPLACED OXYGEN SENSOR AND PLUG WIRES. NEXT DAY, DRIVING CAR AND TEMPERATURE GAUGE FALLS ALMOST ALL THE WAY TO COLD SIDE. HEATER BLOWING OUT JUST A LITTLE WARM. PRESSURE TESTED ENGINE. LEAKAGE IN A CYLINDER. UPON TEARDIOWN, HEAD GASKET HAS FAILED LEAKING COOLANT INTO ENGINE.
- 12/17/1999· ENGINE AND ENGINE COOLING
DEFECTIVE ENGINE HEAD GASKET THAT FORD IS REFUSING TO REPAIR. *AK
- 12/17/1997· SERVICE BRAKES, HYDRAULIC
ABS BRAKE LIGHTS COME ON. AFTER APPLYING BRAKES THERE'S PLENTY OF VIBRATION. STEERING WHEEL HAS TO BE HELD TIGHTLY DUE TO MOVING FROM SIDE TO SIDE. TOOK TO DEALER 6 TIMES & BRAKES REPAIRED EACH TIME. PROBLEM STILL EXISTS. MANUFACTURER SAID MET WARRANTY OBLIGATION. *AK
- 12/16/1999· POWER TRAIN
SPEEDOMETER JUMPS TO 120MPH WHEN TRAVELING AT 65MPH, SEEMS TO WORK FINE UNTIL YOU REACH 40MPH THEN IT WILL JUMP. COST TO REPAIR WAS $493 FORD WOULD NOT COVER COST EVEN UNDER EXTRA-CARE EXTENDED WARRANTY. *AK
- 12/15/2000· SERVICE BRAKES, HYDRAULIC
BRAKES GO SOFT TO FLOOR, HAVE HAD LINES BLED 3 TIMES, AIR IN LEFT FRONT LINE EACH TIME, NONE IN OTHER 3. PROBLEM SEEMS TO BE COMING BACK MORE FREQUENTLY. MECHANIC FINDS NO FLUID LEAK AND MASTER CYLINDER FLUID IS FULL. *AK
- 12/15/1999· UNKNOWN OR OTHER
THE PROBLEM FIRST OCCURRED AT 10-15-97. I TOOK IT IN AND THE FORD DEALOR TOLD ME THAT EVERYTHING CHECKED OUT. THE CHECK ENGINE LIGHT HAS COME ON 4 TO 5 TIMES SINCE. NOW THAT THE DEALOR HAS IDENTEFIED THE PROBLEM THEY TELL ME IT WILL BE A 1200.00 FIX. OF COURSE NOW IT IS OUT OF WARRANTY. *AK
- 12/14/2005· ENGINE AND ENGINE COOLING
ON SUNDAY DECEMBER 11, 2005 WHILE TRAVELING ON THE HIGHWAY I EXPIRED A SUDDEN SPIKE IN TEMPERATURE ON MY 1996 FORD CROWN VICTORIA. AFTER TAKING MY CAR TO A FORD DEALERSHIP I WAS INFORMED THAT MY "PLASTIC" INTAKE MANIFOLD HAD CRACKED. I HAVE RESEARCHED THE CURRENT INVESTIGATION AND HAD NEVER RECEIVED ANY SORT OF CUSTOMER NOTIFICATION FROM FORD. I HEARD ABOUT THE MANIFOLD ISSUE FROM A FELLOW EMPLOYEE. THE TOTAL COST OF REPAIRS FOR THIS FAULTY MANIFOLD WAS $978.00. I FEEL IF THEY KNEW THEY NEEDED TO UPDATE IT WITH AN ALUMINUM MANIFOLD THAN THEY KNEW THE PLASTIC ONES WERE FAULTY.*JB
- 12/13/2004· ENGINE AND ENGINE COOLING
FORD WINDSTAR WITH A 3.8 L V-8 BLEW THE HEAD GASKET AT 75,000 MILES. THE CAR WAS BEING DRIVEN ON THE EXPRESSWAY AT THE TIME.*AK
- 12/13/1996· STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN
TRANSMISSION GROWLS AND SOUNDS LKE IT IS GOING TO DROP/HIT THE GROUND; ALSO BRAKE PEDAL GETS MUSHY/SOFT, VEHICLE LOSES CONTROL. THERE IS ALSO LOSS OF STEERING POWER. *AK
- 12/12/2001· VISIBILITY
DOOR TO DEFROSTER HAS BROKEN OFF. CONSUMER FEELS THIS IS VERY UNSAFE BECAUSE IT STOPS DEFROSTER FROM CLEARING WINDOWS, VISION BECOMES IMPAIRED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- 12/11/2003· SUSPENSION
MY WIFE AND I OWN A 1996 WINDSTAR. GREAT VEHICLE, WE NOW HAVE 140000 MILES. COMPLAINT: FORD CAMPAIGN #01I007000 (FRONT COIL SPRINGS) MY REQUEST FOR REIMBURSEMENT WAS DENIED VIA LLOYD-MANWELL FORD DEALERSHIP. THE SPRING BROKE ON THE HIGHWAY, LUCKY I (OR FAMILY) NOT INJURED. TOOK VEHICLE FOR REPAIR TO 3RD PARTY. FORD HAS THE FILE DETAILS. INCREDIBLE THAT FORD WOULD DENY A $200 CLAIM ON A TECHNICALITY AND THUS RISK A LIFETIME CUSTOMER. I WILL APPEAL ALL THE WAY TO BILL FORD IF NECESSARY.*AK
- 12/10/2002· SERVICE BRAKES, HYDRAULIC
WHILE TRAVELING ON THE HIGHWAY THE ABS BRAKING LIGHT APPEAR ON THE DASHBOARD AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.
- 12/09/1997· SERVICE BRAKES, HYDRAULIC
ANTI LOCK BRAKES LOCK UP.
- 12/08/2004· SERVICE BRAKES, HYDRAULIC
THE COMPUTER THAT CONTROLS THE ABS MALFUNCTIONED, RESULTING IN THE ANTI LOCK BRAKES NOT ENGAGING WHEN VEHICLE WAS BEING DRIVEN ON ICE OR SNOW. DEALERSHIP WAS CONTACTED.*AK *TC