Safety ratings
1996 Ford Crown Victoria 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (12)
- LATCHES/LOCKS/LINKAGES:DOORS:LATCHCampaign 96V070000 · 22/04/1996
WHEN IN THE SECONDARY LATCHED POSITION, THE DRIVER DOOR LATCHES MAY OPEN WHEN SUBJECTED TO TRANSVERSE LOADS LESS THAN THAT SPECIFIED IN FMVSS NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Risk: THE DRIVER'S DOOR, WHEN CLOSED ONLY TO THE SECONDARY LATCHED POSITION, MAY NOT SUSTAIN A 1,000 POUND TRANSVERSE LOAD.
Fix: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER DOOR LATCH.
- STEERING:LINKAGESCampaign 96V135000 · 18/07/1996
THE PITMAN ARMS WERE NOT FULLY LUBRICATED AT THE ASSEMBLY PLANT. THE "BALL JOINT" AT THE OUTER END OF THE PITMAN ARM CAN BECOME CONTAMINATED AND CORRODE.
Risk: SUCH CORROSION CAN RESULT IN ABNORMAL WEAR OF THE JOINT, RESULTING IN SEPARATION OF THE JOINT. LOSS OF STEERING CONTROL CAN OCCUR INCREASING THE RISK OF A VEHICLE ACCIDENT.
Fix: DEALERS WILL INSPECT THE VEHICLES AND IF THE JOINT IS FOUND TO HAVE SIGNIFICANT WEAR, THE ARM WILL BE REPLACED. THOSE PITMAN ARMS NOT REPLACED WILL HAVE THE "BALL JOINT" FULLY GREASED.
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTCampaign 98V322000 · 16/12/1998
VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.
Risk: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).
- FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 02I003000 · 15/10/2002
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.
Risk: SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.
Fix: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.
- SEAT BELTS:FRONT:ANCHORAGECampaign 00V157001 · 12/06/2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
- SEAT BELTS:FRONT:ANCHORAGECampaign 00V157002 · 12/06/2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
Fix: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGSCampaign 98I001000 · 07/04/1998
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. FORD IS INITIATING AN OWNER NOTIFICATION PROGRAM FOR OWNERS OF CERTAIN 1995-1997 CROWN VICTORIA MODEL VEHICLES WITH POLICE, TAXI, AND COMMERCIAL FLEET PACKAGES AND TOWN CAR VEHICLES WITH THE LIVERY PACKAGE. THESE VEHICLES MAY HAVE INSUFFICIENT CLEARANCE BETWEEN THE BRAKE LINE AND THE UNDERBODY FRONT FLOOR PAN ASSEMBLY WHICH COULD CAUSE WEAR OF THE BRAKE LINES.
Risk: THIS COULD LEAD TO BRAKE FLUID LOSS FOR THE REAR BRAKES AND, POTENTIALLY, INCREASED STOPPING DISTANCES.
Fix: DEALERS WILL INSPECT THE BRAKE LINES FOR WEAR, INSTALL TWO NEW TUBE BUNDLE CLIPS, AND CHECK THE BRAKE LINES FOR PROPER CLEARANCES. IF THE BRAKE LINES ARE WORN, THE DAMAGED SECTION OF THE BRAKE LINE WILL BE REPLACED.
- FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLYCampaign 03V472000 · 06/11/2003
ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
Risk: IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.
Fix: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
- STEERINGCampaign 15E082000 · 06/10/2015
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Fix: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
- LATCHES/LOCKS/LINKAGES:HOOD:LATCHCampaign 97V024000 · 04/03/1997
VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD.
Risk: EITHER OF THESE CONDITIONS CAN RESULT IN THE HOOD OPENING WITHOUT WARNING WHILE THE VEHICLE IS BEING OPERATED IMPAIRING THE DRIVER'S VISIBILITY.
Fix: DEALERS WILL INSTALL AN IMPROVED HOOD LATCH STRIKER (VEHICLES WITH 1992 MODEL HOODS) OR REVISED STRIKER PLATE ATTACHING FASTENERS (VEHICLES WITH 1993-1997 MODEL HOODS).
- VEHICLE SPEED CONTROL:CRUISE CONTROLCampaign 08V051000 · 04/02/2008
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Risk: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Fix: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
- VEHICLE SPEED CONTROLCampaign 07V336000 · 03/08/2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: THIS COULD RESULT IN AN UNDERHOOD FIRE.
Fix: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Owner complaints
Most-reported areas
- ENGINE AND ENGINE COOLING84
- SUSPENSION52
- FUEL SYSTEM45
- GASOLINE43
- STEERING39
- SERVICE BRAKES31
- HYDRAULIC31
- VEHICLE SPEED CONTROL19
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2002· FUEL SYSTEM, GASOLINECrashFire
THERE HAS BEEN 3 DEATHS AND 1 CRITICAL INJURY WITHIN THE ARIZONA LAW ENFORCEMENT, REGARDING THE FORD CROWN VICTORIA POLICE CRUISER'S, THE DESIGN AND PLACEMENT OF THE FUEL TANK HAS BEEN KNOWN TO CATCH ON FIRE IF THE VEHICLE IS INVOLVED IN A REAR SIDE IMPACT COLLISION.*JB *TT
- 12/30/1997· SERVICE BRAKES, HYDRAULIC
STEEL BRAKE LINE RUNNING TO THE REAR BRAKES RUBS ON THE UNDERSIDE OF THE CAR BODY AT THE TRANSMISSION CROSSMEMBER.
- 12/30/1997· SERVICE BRAKES, HYDRAULIC
STEEL BRAKE LINE RUNNING TO THE REAR BRAKES RUBS ON THE UNDERSIDE OF THE CAR BODY AT THE TRANSMISSION CROSSMEMBER
- 12/30/1997· SERVICE BRAKES, HYDRAULIC
STEEL BRAKE LINE RUNNING TO THE REAR BRAKES RUBS ON THE UNDERSIDE OF THE CAR BODY AT THE TRANSMISSION CROSSMEMBER.
- 12/30/1997· SERVICE BRAKES, HYDRAULIC
STEEL BRAKE LINE RUNNING TO THE REAR BRAKES RUB THE UNDERSIDE OF THE CAR BODY AT THE TRANSMISSION CROSSMEMBER.
- 12/30/1997· SERVICE BRAKES, HYDRAULIC
STEEL BRAKE LINE RUNNING TO THE REAR BRAKES RUBS ON THE UNDERSIDE OF THE CAR BODY AT THE TRANSMISSION CROSSMEMBER.
- 12/29/2008· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROLFire
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA WHICH WAS PURCHASED IN 2004. SHE NOTICED AN ORANGE FLAME UNDER THE VEHICLE AND SMOKE UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED AND THE FIRE QUICKLY ENGULFED THE ENTIRE VEHICLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 196,000. UPDATED 03/17/09. *LJ UPDATED 03/17/09. *JB
- 12/23/2002· FUEL SYSTEM, DIESEL
CONSUMER STATED HAVING THE SAME PROBLEMS AS RECALL #021003000 FUEL TANK/POLICE VEHICLE. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. TS
- 12/21/1998· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEMFire
THE CONSUMER HAS EXPERIENCED PROBLEMS WITH ELECTRICAL WIRING. VEHICLE WAS PARKED FOR 24 HOURS BEFORE IT BURST INTO FIRE. THE CONSUMER PUT THE FIRE OUT. THE MANUFACTURER HAS YET TO BE CONTACTED. *AK CONSUMER STATES THERE WERE SIGNS OF A SHORT UNDER THE FRONT RIGHT FENDER BY THE TRAILER WIRES, A FORD MECHANIC INFORMED CONSUMER THAT HE DID NOT BELIEVE THE FIRE WAS CAUSED BY THE TRAILER WIRES. *ADJ REFERENCED IN EA02-025
- 12/14/2005· ENGINE AND ENGINE COOLING
ON SUNDAY DECEMBER 11, 2005 WHILE TRAVELING ON THE HIGHWAY I EXPIRED A SUDDEN SPIKE IN TEMPERATURE ON MY 1996 FORD CROWN VICTORIA. AFTER TAKING MY CAR TO A FORD DEALERSHIP I WAS INFORMED THAT MY "PLASTIC" INTAKE MANIFOLD HAD CRACKED. I HAVE RESEARCHED THE CURRENT INVESTIGATION AND HAD NEVER RECEIVED ANY SORT OF CUSTOMER NOTIFICATION FROM FORD. I HEARD ABOUT THE MANIFOLD ISSUE FROM A FELLOW EMPLOYEE. THE TOTAL COST OF REPAIRS FOR THIS FAULTY MANIFOLD WAS $978.00. I FEEL IF THEY KNEW THEY NEEDED TO UPDATE IT WITH AN ALUMINUM MANIFOLD THAN THEY KNEW THE PLASTIC ONES WERE FAULTY.*JB
- 12/12/2001· FUEL SYSTEM, GASOLINE
A CORNER SEAL FOR INTAKE MANIFOLD IS CRACKING, CAUSING ENGINE TO OVERHEAT. DEALERSHIP INFORMED CONSUMER THIS VEHICLE WAS NOT INCLUDED IN RECALL CAMPAIGN 01F025000. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
- 12/12/2000· STEERING,SUSPENSION
FRONT SUSPENSION COMPONENTS HAVE FAILED (TIE RODS, CONTROL ARMS). *MJS
- 12/11/2002· ENGINE AND ENGINE COOLING
INTAKE MANIFOLD CROSSOVER, AS I ACCELERATED THE CROSSOVER ON THE MANIFOLD RUPTURED, BURSTING, MASSIVE AMOUNTS OF COOLANT TO BE EXPELLED , CAUSING SEVERE FOGGING IN THE INTERIOR AND EXTERIOR OF CAR, COOLANT ON HIGHWAY INTERSTATE, CREATING A SLICK SURFACE TO OTHER MOTORIST. AFTER CONTACTING AND SURVEYING DEALERS AND REPAIR SHOPS IN THE AREA, THIS SEEMS TO BE A COMMON PROBLEM IN FORD VEHICLES WITH THE 4.6L V8. FORD DOES HAVE A TSB, HAS DONE A RECALL ON POLICE AND FLEET VEHICLES, REFUSES TO DO CONSUMER AUTOMOBILES. THIS IS A MAJOR PROBLEM. DT
- 12/07/2007· FUEL SYSTEM, GASOLINE
MY 1996 MERCURY VILLAGER DEVELOPED A FAILURE IN THE AIR FLOW SENSOR (PART $330) THAT RESULTED IN VEHICLE STALLS, INCLUDING STOPS ON THE HIGHWAY, THAT NEARLY RESULTED IN CRASHES. THE REQUIRED REPAIRS EXCEEDED $500. I KNOW FORD HAS A SIMILAR RECALL OUT NOW FOR THE 1997-2003 (/) MODELS). *TR
- 12/06/2006· ENGINE AND ENGINE COOLING
DEAR SIR OR MADAM: I AM AWARE OF THE FORD CAMPAIGN 05N04 REGARDING THE COMPOSITE INTAKE MANIFOLD REPLACEMENT PROGRAM. MY 1996 CROWN VIC FELL TO THIS DEFECT TO ON 11/20/06 WHICH RESULTED IN A NEEDED REPLACEMENT USING THE PRESCRIBED FORD REPAIR KIT. MY LOCAL FORD DEALER SAID THE REPAIR PROGRAM HAD EXPIRED WITH NO REIMBURSEMENT POSSIBLE. AFTER SOLICITING FORDS COMMENTS DIRECTLY (REPLY CAN BE FORWARDED) I INTERPRET THEIR RESPONSE THAT PART FAILURE, WHILE THE SAME AS OTHERS, DID NOT HAPPEN SOON ENOUGH AND THEREFORE INELIGIBLE. IN YOUR OPINION IS THERE ANY RECOURSE TO APPEAL THEIR DENIAL FOR CLAIM? ARE YOU STILL RECEIVING LETTERS/EMAILS THAT THIS IS AN ONGOING PROBLEM? MIGHT THERE BE ANOTHER JUDGMENT AGAINST THEM TO COVER OTHERS WITH THIS SAME FAILURE? YOUR HELP IS APPRECIATED. THANK YOU. *NM UPDATED 02/15/07. *JB
- 12/06/1999· VISIBILITY
WHILE USING HIGH BEAMS IN RAIN, WINDSHIELD WIPERS WOULD STOP WORKING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATON. *AK
- 12/05/1997· ENGINE AND ENGINE COOLING
PLASTIC INTAKE MANIFOLDS ARE SPLITTING, CAUSING A LOSS OF COOLANT.
- 12/05/1997· ENGINE AND ENGINE COOLING
PLASTIC INTAKE MANIFOLDS SPLIT, CAUSING COOLANT TO LEAK.
- 12/05/1997· ENGINE AND ENGINE COOLING
PLASTIC INTAKE MANIFOLDS ARE SPLITTING, CAUSING A LOSS OF COOLANT.
- 12/05/1997· SERVICE BRAKES, HYDRAULIC
METAL BRAKE LINE WHICH RUNS UP/OVER THE DRIVER'S SEAT FRAME CHAFED, LINES ROUTED TOO CLOSE TO THE BODY.
- 12/05/1997· ENGINE AND ENGINE COOLING
INTAKE MANIFOLD CRACKED.
- 12/04/2001· FUEL SYSTEM, GASOLINE
WHILE PULLING INTO A PARKING SPACE HEARD NOISE. CONSUMER GOT OUT OF VEHICLE AND NOTICED A LARGE CRACK IN FRONT OF THE MANIFOLD, IT LEAKED COOLENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
- 12/03/2003· ENGINE AND ENGINE COOLING
THE INTAKE MANIFOLD CRACKED. *NLM
- 11/29/2004· SERVICE BRAKES, HYDRAULICCrash
THE BRAKE LINE FROM THE ABS PUMP TO THE RIGHT FRONT BRAKE RUSTED THROUGH WHICH RESULTED IN THE LOSS OF ALL FLUID IN THE MASTER CYLINDER. FURTHER INSPECTION FOUND THE TWO REAR BRAKE LINES ALSO SEVERELY RUSTED. THE LOCATION OF THE FAILURE AND THE EXTENSIVELY RUSTED REAR LINES WAS DIRECTLY UNDER THE MASTER CYLINDER, ON TOP OF THE CHASSIS RAIL. *AK
- 11/26/2003· VEHICLE SPEED CONTROLCrash
ON 10/31/03, THE ACCELERATOR ON A 1996 FORD CROWN VICTORIA STUCK CAUSING A PROPERTY DAMAGE ACCIDENT WHICH WAS REPORTED TO THE POLICE. THE VEHICLE WAS BEING DRIVEN BY MY DAUGHTER. THE VEHICLE EXHIBITED THE SAME PROBLEM WHEN MY SON WAS DRIVING IT ON 11/25/03. MY SON HAD TO PUT THE VEHICLE IN NEUTRAL AS THE BRAKES WOULD NOT STOP WITH THE BRAKES APPLIED OR STOP ACCELERATING. THIS IS AN EXTREMELY DANGEROUS CONDITION. *LA
- 11/23/1999· STEERING,SERVICE BRAKES, HYDRAULICCrash
OFFICER WAS TRAVELING NORTHBOUND ON SUMMIT AVE E AT APPROXIMATELY 30-35MPH. AT THE INTERSECTION OF SUMMIT AND E. HARRISON ST, THE OFFICER SLOWED TO CLEAR THE INTERSECTION AND TO NEGOTIATE HER PATROL VEHICLE AROUND A TRAFFIC CIRCLE. THE OFFICER NEGOTIATED HER VEHICLE AROUND THE CIRCLE. NORTH OF THE INTERSECTION, THE OFFICER ATTEMPTED TO BRAKE, BUT THE BRAKES DID NOT RESPOND - ABS LIGHT WAS ON AND THE ABS MODE DID NOT FUNCTION. THE OFFICER THEN ATTEMPTED TO STRAIGHTEN THE VEHICLE, BUT FOUND THAT THE STEERING HAD FAILED AS WELL. THE VEHICLE FISHTAILED. THE OFFICER'S VEHICLE WAS NOW HEADING WEST TOWARDS A LEGALLY PARKED VEHICLE ON THE WEST SIDE OF SUMMIT AVE. E. THE OFFICER ATTEMPTED TO STEER TO THE RIGHT TO STRAIGHTEN OUT THE VEHICLES MOVEMENT. THE OFFICER FOUND THAT THE STEERING WHEEL WOULD NOT TURN LIKE IT HAD BEEN LOCKED. THE VEHICLE HAD TOTAL STEERING FAILURE. THE OFFICER WAS HEADED STRAIGHT TOWARDS THE PARKED VEHICLE, JERKED THE STEERING WHEEL AS HARD AS SHE COULD TO THE RIGHT. HER VEHICLE RESPONDED BUT ENDED UP HITTING TWO PARKED VEHICLES ON THE EAST SIDE OF THE STREET. THESE VEHICLES WERE PUSHED INTO TWO ADDITIONAL VEHICLES AND A MOTORCYLE. THE OFFICE WAS TREATED FOR NECK AND BACK INJURIES. *AK
- 11/20/2003· ENGINE AND ENGINE COOLING
PROBLEMS WITH VEHICLE'S PLASTIC INTAKE MANIFOLD.*MR (NAR) DEALER WAS NOTIFIED. *CB
- 11/19/1998· SUSPENSION
ON 06/05/1996 EVENING SHIFT LT. C. DAVIS WAS DRIVING VEHICLE #102, A 1996 FORD CROWN VICTORIA POLICE PACKAGE SEDAN. WAS COMING TO A STOP ON CITY STREET WHEN LF BALL JOINT NUT CAME OFF. LF SUSPENSION CAME LOOSE AND VEHICLE LANDED ON PAVEMENT. CALLED WRECKER SERVICE HAD VEHICLE TOWED TO VEHICLE SERVICES. BALL JOINT NUT WAS FOUND AND PLACED IN ASH TRAY OF #102. VEHICLE TOWED TO BOBBY JONES FORD ON 06/06/1996. REPLACED LF SUSPENSION ARM ASSY. VEHICLE SERVICES CHECKED OTHER CRUISERS. NO OTHER BALL JOINT PROBLEMS FOUND. SAW ARTICLE IN FLEET MANAGEMENT-OCT.98/VEHICLE RECALL REPORT.
- 11/18/2011· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
I PURCHASE MY VEHICLE ON OCTOBER 24TH, 2011 FROM A PRIVATE PARTY WHO SAID, "THE COOLANT LEAK", BUT THE VEHICLE OVER HEATED WHEN I DROVE IT HOME LESS THAN 3 MILES AWAY THE HOOD OF MY CAR WAS SMOKING. AFTER TAKING IT TO A LOCAL MECHANIC WITH MY FRIEND WHO DROVE HIS CAR TO ENSURE MY SAFETY, MY CAR BEGAN TO OVER HEAT AFTER DRIVING IT FOR 10 MINUTES! I WAS SO FRANTIC THAT I THOUGHT I WAS GOING TO BURNED UP IN THE CAR. THE MECHANIC TOLD ME THE NEXT DAY IT WAS THE INTAKE MANIFOLD AND INFORM ME THAT THIS MAY BE A RECALL AND TO CHECK WITH THE FORD CORPORATION AND I DID CALLED FORD CORPORATION AND FOUND OUT THIS VEHICLE HAD CONTROL CRUISE HARNESS AND A INTAKE MANIFOLD RECALL ID IS 01M02, THE DEALERSHIP FOR CAMELBACK FORD IN PHOENIX, MR. CHAD MCDOWELL OFFER THIS RECALL NUMBER BUT HIS EMPLOYEE [XXX] OFFER TO HELP ME FIX THE BOTH PROBLEMS, THEN LATER ON NEGATED. I FEEL A RECALL OF ANY VEHICLE SHOULD NEVER BE EXPIRED BASE ON THESE ISSUES OF SAFETY AND REGARDLESS OF A SETTLEMENT THAT MAY HAVE BEEN REACHED, THERE ARE MILLIONS OF PEOPLE WHO NEED TO HAVE THEIR VEHICLE REPAIR TO MAKE IT AT LEAST A WHOLE AGAIN AS MUCH AS POSSIBLE AND AVOID A POSSIBLE INJURY OR DEATH. I FOUND THE RECALL OF THIS INTAKE MANIFOLD OFFERING CONSUMER UP TO $ 750 TO REPAIR THE CAR WITHOUT ANY RECEIPTS? WHAT ABOUT THE PEOPLE WHO PURCHASE THE VEHICLE AFTERWARDS, IS THAT FAIR. NOW MY CONCERN IS THAT I AM SMELLING GASOLINE WHEN I AM DRIVING AND I BELIEVED IT MAY HAVE SOMETHING TO DO WITH THE GAS LINE OR THE SENSOR, AND I HATE PUTTING MORE MONEY INTO THE VEHICLE. I FEAR THAT THE MECHANIC WILL TELL ME ITS GOING TO BE A COSTLY MATTER AND IT'S NEVER GOING TO STOP WITH THIS CAR AND I JUST WANT TO GET RID OF IT OR HAVE IT REPAIR AS IT SHOULD OF BEEN BY THE DEALERSHIP BUT THE FORD COMPANY WOULD NOT APPROVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
- 11/16/1998· STEERING,SERVICE BRAKES, HYDRAULICCrash
CONSUMER WAS DRIVING DOWN ROAD WHEN STEERING LOCKED UP AND HE COULD NOT STEER THE VEHICLE. CONSUMER LOST CONTROL, AND STARTED DOWN AN EMBANKMENT.TRIED TO APPLY BRAKES, BUT THEY DID NOT WORK. *AK
- 11/15/1998· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
CAR HAS BEEN IN THE SHOP 2 TIMES FOR GAS VAPORS INSIDE THE CAR, THE SECOND TIME THEY REPLACE A GAS LINE O-RING BUT THAT DID NOT HELP.I WILL BE SENDING IT BACK FOR THE SAME PROBLEM THIS IS THE THIRD TIME. THE CAR ENGINE SHUTS DOWN AT ANY SPEED AND HAS DONE IT FOUR TIMES, AND THIS WILL BE THE SECOND TIME FOR THIS PROBLEM, LAST TIME MY CAR WAS IN THE SHOP FOR 5 DAYS AND THEY WERE UNABLE TO FIND ANY THING WRONG WITH IT.NO GAS VAPORS OR THE ENGINE SHUTTING DOWN.
- 11/13/1998· ENGINE AND ENGINE COOLING
CATALYTIC CONVERTER HAS FAILED SEVERAL TIMES.
- 11/13/1996· STEERING
MARSHALL MIZE FORD 96V135 PITMAN ARM; OWNER TOOK VEHICLE IN ON SERVERAL OCCASIONS FOR INSUFFICIENT LUBRICATION AND RECALL WORK WAS NOT PERFOMED, MANUFACTURER DID NOT INIDCATE IF PARTS WERE AVAILABLE TO HONOR RECALL.*AK
- 11/12/2005· ENGINE AND ENGINE COOLING
I HAD TO REPLACE THE INTAKE MANIFOLD ON MY 1996 CROWN VICTORIA EARLIER THIS YEAR. I RECEIVED A LETTER ABOUT A LAWSUIT THAT THE COST OF THE MANIFOLD WOULD BE REIMBURSED BY FORD IF THE FINAL SETTLEMENT WAS APPROVED. I HAVE READ THE INFORMATION PROVIDED AND ALTHOUGH FORD KNOWINGLY PUT A FAULTY PART IN MY CAR, I WILL NOT RECEIVE A REIMBURSEMENT SIMPLY BECAUSE MY REPAIR IS BEYOND THE 7 YEARS MENTIONED IN THE LAWSUIT. I WANT TO KNOW WHAT CAN BE DONE. HAD I KNOWN THAT THIS PART WAS INAPPROPRIATE FOR THE JOB THAT IT WAS INTENDED TO DO, I WOULD NOT HAVE BOUGHT THE CAR. EVEN I KNOW BETTER THAN TO PUT A PLASTIC/VINYL PART WHERE THE HEAT IS SO INTENSE!!!!! FORD NEEDS TO BE FORCED BY THE GOVERNMENT TO REIMBURSE ALL OF US ,.......PERIOD. I DON'T MAKE A LOT OF MONEY AND HAD TO USE A HOUSE PAYMENT TO PAY FOR THIS AND I STILL HAVEN'T CAUGHT UP! FORD SCREWED ME ONE TIME BEFORE BACK IN THE 80'S AND I SCREWED UP BY BUYING ANOTHER FORD. *JB
- 11/12/1998· ELECTRICAL SYSTEM
COMPUTER SYSTEM DESIGN COULD RESULT IN FAILURE AT THE YEAR 2,000.
- 11/08/2007· VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEACTIVATION SWITCH WAS DISCONNECTED BY THE DEALER. FORD STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL JANUARY OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 160,000. UPDATED 01/09/08. *LJ THE CONSUMER STATED MADE 2 CALLS TO THE DEALER INQUIRING ABOUT THE PART AND REPAIR TO THE CRUISE CONTROL WHICH IS NEEDED BECAUSE OF NERVE DAMAGE. UPDATED 12/12/07 *TR
- 11/08/1999· POWER TRAIN
THE TRANSMISSION FLUID IN MY CAR IS NO LONGER RED BUT A MUDDY COLOR. THE CLUTCH PLATES ARE CHUDDERING WHEN THE CAR SHIFTS INTO OVER DRIVE AND LOCK UP,ONCE THE CAR SHIFTS THE TRANSMISSION IS IN AND OUT ALL THE TIME.
- 11/07/2002· SUSPENSION
CONSUMER STATED HAVING THE SAME PROBLEM AS RECALL#98V322000 LOWER CONTROL ARM. DEALER NOTIFIED TS
- 11/06/2000· ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
ON 10/26/2000, THE MASS AIR FLOW SENSOR WAS REPLACED DUE TO THE CHECK ENGINE LIGHT COMING UP AND DIFFICULTY IN STARTING THE VEHICLE. AFTER THE REPLACEMENT, THESE PROBLEMS WERE SOLVED. HOWEVER, A NEW PROBLEM APPEARED. THE VEHICLE STALLED WITHOUT ANY WARNING. IT HAPPENED TWICE WITHIN A 24-HOUR PERIOD. IN BOTH INCIDENTS, IT HAPPENED ON A SLOW LEFT TURN AFTER EXITING AN INTERSTATE HIGHWAY. AT THE SAME TIME, THE POWER STEERING WAS DISABLED. THIS CREATED A MAJOR SAFETY HAZARD SINCE I HAD MINIMAL CONTROL OF THE VEHICLE. IN FACT, I ALMOST HIT A LAMPPOST. I CONTACTED THE DEALER, BUT THEY COULD NOT IDENTIFY THE CAUSE YET. IN FACT, THEY COULD NOT EVEN REPRODUCE THE PROBLEM. I HAVE A FEELING THAT THIS IS DUE TO A DEFECTIVE MASS AIR FLOW SENSOR, BUT THE DEALER DOES NOT AGREE. THE DEALER SAID THAT THEY ARE GOING TO INSTALL A FLIGHT RECORDER ON THE VEHICLE TO FURTHER INVESTIGATE THE CAUSE OF THE PROBLEM.
- 11/05/2003· ENGINE AND ENGINE COOLING
WHILE DRIVING AT 30 MPH DRIVER NOTICED SMOKE COMING FROM INSIDE OF THE VENTS. DRIVER PULLED OVER AND LIFTED THE HOOD UP. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR ANALYSIS. MECHANIC NOTICED THAT THE INTAKE MANIFOLD CRACKED INSIDE, CAUSING A LEAK. *AK
- 11/05/1998· STEERING
THE STEERING COLUMN HAS DETERIORATED WHILE MAKING A TURN.THE WHEEL DOES NOT RETURN, AND IT STARTED LOCKING UP, MAKING IT DIFFICULT FOR THE CONSUMER TO STRAIGHTEN THE WHEEL. THIS IS A POLICE VEHICLE. DEALER HAS BEEN CONTACTED. *AK
- 11/05/1997· SERVICE BRAKES, HYDRAULIC,STRUCTURE
THE BRAKE LINES HAVE BEEN REPLACED IN 4 OF THE FOLLOWING VEHICLES BECAUSE THE FRAME RUBS A HOLE IN THE BRAKE LINE; [XXX]/1996, [XXX]/1995, AND [XXX]/1995. NOT SURE OF MILEAGE AND DATE. *AK *SLC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- 11/05/1997· SERVICE BRAKES, HYDRAULIC
THE DEFECTIVE REAR BRAKING LINES CAUSED THE BRAKE PADS TO WEAR OUT WHICH CAUSED INEFFECTIVE REAR BRAKE LINES. THE REAR BRAKE PADS WERE REPLACED, ALL FOUR ROTORS WERE COMPLETELY WORN AT 12000 MILES. *SLC
- 11/04/1997· POWER TRAIN
TRANSMISSION FAILED.
- 10/27/2015· STEERING,ENGINE,FUEL/PROPULSION SYSTEM
#1 - I CONSTANTLY HAVE MY ENGINE LIGHT ON AND DURING 2 INSPECTIONS I RECEIVED A SAFETY/EMISSIONS RECALL PRINTOUT, DEFECT # DR-1209 FOR MASS AIR FLOW SENSORS. BOTH TIMES I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY CLAIMED THERE'S NO RECALL FOR IT. I JUST NOTICED ON THE NHTSA SITE, THAT RECALLS ONLY GO BACK AS FAR AS 1999. THEY ALSO SAID THAT SINCE IT'S NO LONGER A "POLICE OWNED" VEHICLE, THEY WOULDN'T FIX IT. # 2 - I HAVE BEEN GETTING A CONSTANT SEVERE FUEL SMELL THAT PERMEATES THROUGH THE CAR WHICH IS EXACERBATED WITH WARM WEATHER AND OR WHEN THE CAR WARMS UP. #3 - THERE'S A CONSTANT ISSUE OF THE CAR VIBRATING WHEN BEING DRIVEN AT 55 - 60 MPH.
- 10/27/1998· POWER TRAIN
AUTOMATIC TRANSMISSION ROLLS BACKWARD AFTER RELEASING BRAKE PEDAL, DUE TO DESIGN.
- 10/27/1997· STEERING
STEERING COLUMN FAILED.
- 10/27/1997· STEERING
POWER STEERING PUMP FAILED RESULTING IN NOISE.
- 10/26/2000· ELECTRICAL SYSTEM
THIS M/V HAS BEEN WORKED ON AT LEAST 15-20 TIMES FOR THE SAME PROBLEM IN THE BEGINING CAR WAS TAKEN TO SULLIVAN BROS WHILE UNDER WARRENTIE AND FOUND NOTHING WRONG. SINCE 7-2000 THIS CAR WAS AT TWO DEALERS AND THE COST CLOSE TO $800,00 CAR STILL HAS SAME PROBLEMS. STALLS THE PAST WEEK THIS CAR HAS ALMOST BEEN IN TWO ACCIDENTS AS THE CAR HAS STALLED WHILE MAKING LEFT TURN INTO ON COMING LANES. CAR STALLS AND EVERY THING GOES DEAD. SINCE AUGUST THE CAR HAS BEEN WORKED ON AT SHIRETOWN FORD INC 147 SAMOSET ST PLYMOUTH MA #02360 STILL WAITING FOR PHONECALL TO BRING CAR BACK AGAIN WHAT CAN I DO. *AK
- 10/25/2002· EXTERIOR LIGHTING
CONSUMER STATES THE RIGHT TURN SIGNAL, FLASHER LIGHTS ARE WORKING PROPERLY. PLEASE PROVIDE FURTHER INFORMATION. TS