1996 Audi A6

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2008· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 1996 AUDI A6. THE CONTACT DISCOVERED RECALLS FOR HIS VEHICLE AND THE MANUFACTURER STATED THAT THE REPAIRS HAD ALREADY BEEN PERFORMED. HE ASKED FOR THE REPAIR RECORDS, BUT THEY WERE UNAVAILABLE. THE VEHICLE IS EXPERIENCING THE SAME SYMPTOMS AS NOTED IN NHTSA CAMPAIGN ID NUMBER 96V017000 (ELECTRICAL SYSTEM:IGNITION:SWITCH). THE INSTRUMENT PANEL INDICATORS DO NOT ILLUMINATE, AND THERE IS A LOUD CRACKING NOISE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 155,000. UPDATED 02/10/09 *BF WHEN THE KEY WAS TURNED IN THE IGNITION, THE IGNITION DIDN'T SPRING BACK. THE STARTER MADE A CRACKING NOISE WHEN THE CONSUMER TURNED THE KEY. THE INSTRUMENT PANEL INDICATORS ILLUMINATED, BUT THE CLIMATE CONTROL AND AIR CONDITIONER MALFUNCTIONED. UPDATED 02/11/09. *JB

• 12/29/2001· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

  VEHICLE LOST ALL POWER UNDER NORMAL DRIVING ON LEVEL ROAD. ABOUT THE 8TH TIME IN THE PAST 6 MONTHS. INITIALLY CORRECTED BY REPLACING THE OXYGEN SENSORS WHICH CAUSED ENGINE TO RUN "LEAN". UNKNOWN CAUSE OF CURRENT PROBLEM. BIG SAFETY ISSUE IF POWER IS LOST WHILE ATTEMPTING TO ENTER TRAFFIC OR HIGHWAY OR LOSS OF POWER DURING TRAVEL ON HIGHWAY. ENGINE DOES NOT STALL, RPMS DROP WHEN ACCELERATOR IS DEPRESSED AND RETURNS TO "IDLE" RPMS WHEN RELEASING ACCELERATOR. CONSTANT "CHECK ENGINE LIGHT".

• 12/21/2004· ELECTRICAL SYSTEM

  MY 1996 AUDI A6 HAS A FAULTY IGNITION SWITCH AS DESCIRBED IN NHTSA CAMPAIN ID NUMBER : 96V017000, WHICH APPLIES TO MY CAR'S MODEL YEAR. HOWEVER MY VEHICLE'S VIN NUMBER SEEMS TO FALL RIGHT OUTSIDE THE RANGE DESCRIBED BY AUDI AS THE AFFECTED RANGE, AUDI USA REFUSES TO TAKE CARE OF THE PROBLEM UNDER THEIR RECALL PROGRAM. THE PROBLEM IS CLEARLY THE ONE TARGETED BY THIS RECALL CAMPAIGN AND SO I SUSPECT THAT AUDI USA DELIBIRATELY UNDERSTATED THE RANGE OF CARS THAT ARE AFFECTED BY THE PROBLEM SO AS TO SAVE THEMSELVES THE COST OF ADDRESSING IT PROPERLY AND HONESTLY. I WOULD APPRECIATE YOUR INVESTIGATION OF THIS ISSUE. *AK

• 12/20/2006· ELECTRICAL SYSTEM

  1996 A4 HEADLAMPS AND WINDSHIELD WIPERS FAILED TO OPERATE. ***NAR*** *TS RECALL 06V403 REGARDING THE IGNITION SWITCH SEEMS TO BE THE CAUSE OF THE HEADLAMP AND WIPER FAILURES. THE 1996 A4 HAS BEEN RECALL BUT NOT THE A6. *NM

• 12/19/2003· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT

  AFTER DRIVING AND WHEN VEHICLE WAS TURNED OFF KEY STUCK IN THE IGNITION. WHEN THIS HAPPENED, THE SIGNAL LIGHTS/ HEAD LIGHTS AND AIR CONDITIONER DIDN'T WORK. *AK

• 12/16/2004· ELECTRICAL SYSTEM

  IGNITION SWITCH IS CAUSING THE HEADLIGHTS/INTERIOR LIGHTS/HEAT, AND WINDSHIELD WIPERS TO BECOME INOPERATIVE. THIS ONLY OCCURS WHEN THE KEY IS INSERTED INTO THE IGNITION. DEALER WILL REPAIR AT CONSUMER'S EXPENSE.*AK

• 12/12/2006· ELECTRICAL SYSTEM

  DT*: THE CONTACT STATED INTERMITTENTLY THE TURN SIGNAL, HEADLIGHT, AND WINDSHIELD WIPER FAIL TO OPERATE. WHEN VEHICLE WAS MANEUVERED OFF THE ROAD AND RESTARTED, THE COMPONENTS WERE FUNCTIONAL AGAIN. A NHTSA RECALL, #96V017000 WAS PERFORMED ON THE VEHICLE YEARS AGO CONCERNING, THE IGNITION SWITCH HOWEVER; THE PROBLEM HAS RECURRED. THE DEALER HAS NOT INSPECTED THE VEHICLE.

• 11/28/2005· ENGINE AND ENGINE COOLING

  I HAVE A 1996 AUDI A4 AND THE ENGINE STARTED LEAKING OIL FROM THE CAM TENSIONER, I TALKED TO A FEW AUDI MECHANICS AND OWNERS AND THEY HAVE HAD SIMILAR PROBLEMS, AND TOLD ME TO REPORT IT TO THIS ORGANIZATION. *JB

• 11/23/2008· ELECTRICAL SYSTEM

  IGNITION SWITCH GETS STUCK IN ON POSITION CAUSING LIGHTS, RADIO, WIPERS NOT TO FUNCTION. STARTER ALSO REMAINS ON CAUSING BURN OUT. *TR

• 11/22/2002· ELECTRICAL SYSTEM

  CONSUMER STATED HAVING THE SAME PROBLEMS AS RECALL#96V01700 IGNITION SWITCH. DEALER WILL NOT REPAIR BECAUSE VIN NUMBER IS NOT INCLUDED. TS

• 11/12/2003· ELECTRICAL SYSTEM

  THE ELECTRICAL IGNITION SWITCH GOES PAST THE ACCESSORIES AND CAUSES SOME ACCESSORIES TO MALFUNCTION WHEN VEHICLE IS STARTED. PROVIDE FURTHER DETAILS. *PH

• 11/12/1999· POWER TRAIN

  VEHICLE DEVELOPED A LEAK IN THE TRANSMISSION, THE O-RING IN THE TRANSMISSION WAS NOT PROPERLY TIGHTENED CAUSING THE FLUID TO LEAKED OUT ONTO THE CATALYTIC CONVERTER THAT WAS JUST UNDERNEATH, THE FLUID BEGAN TO SMOKE AS IT HIT THE HOT METAL, POTENTIAL FIRE HAZARD. *ET

• 11/06/1996· EXTERIOR LIGHTING

  VISABILITY IS VERY POOR AT NIGHT DUE TO MISALIGNMENT OF THE HEADLIGHTS. *AK

• 10/27/2006· ELECTRICAL SYSTEM

  DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION SWITCH DID NOT RETURN AUTOMATICALLY TO THE RUN POSITION. THE CONTACT HAD TO MANUALLY TWIST THE IGNITION CYLINDER BACK INTO THE CORRECT POSITION. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE REMEDY FOR NHTSA RECALL # 96V017000, WHICH PERTAINS TO THE IGNITION SWITCH, HAD PREVIOUSLY BEEN PERFORMED ON THE VEHICLE IN A DIFFERENT STATE. THE MANUFACTURER WAS NOTIFIED.

• 10/27/1997· STRUCTURE

  TWO FRONT DOORS ARE TOO HEAVY.

• 10/23/2002· AIR BAGS

  CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. MR

• 10/15/2007· ELECTRICAL SYSTEM

  1996 AUDI A6 IGNITION GETS STUCK AND STARTER STAYS ON. LIGHTS, AIR, WIPERS, ETC, WILL NOT WORK. THIS PROBLEM WAS A MAJOR RECALL ON OTHER AUDIS OF THE SAME YEAR BUT MY VIN # DOES NOT SHOW UP FOR SOME REASON. *TR

• 10/15/2003· VISIBILITY

  WHILE DRIVING AT HIGH SPEED ON THE INTERSTATE IN HEAVY RAIN THE WIPER ARM LINKAGE CAME LOOSE. *LA

• 10/15/1997· SEATS

  REAR SEAT RESTS ARE TOO HIGH CAUSING POOR VISIBILITY RESULTING IN COLLISION.

• 10/11/2000· STEERING,ELECTRICAL SYSTEM

  COMPLETE POWER RACK & PINION STEERING REQUIRED REPLACEMENT, APPROXIMATELY $1,000. CAR HAD RECIEVED ALL REQUIRED CHECKUPS SINCE NEW BY VARIOUS AUTHORIZED AUDI DEALERSHIPS AND WAS NOT COVERED UNDER WARRANTY. IF SYSTEM NOT REPLACED MAY HAVE LED TO MORE SERIOUS PROBLEM. NO LOSS OF LIFE OR DAMAGE SUSTAINED. SYSTEM FLUID LEAKAGE RESULTED IN ABNORMAAL NOISE AND THEN BROUGHT TO DEALERSHIP FOR REPAIR/ REPLACEMENT. IGNITION SWITCH STUCK ON ENGINE START POSITION

• 10/03/2001· ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT

  SOME ELECTRICAL FUNCTIONS SUCH AS: HEADLIGHTS, TURN SIGNALS, WINDSHIELD WIPERS, AND CLIMATE CONTROL, DO NOT FUNCTION AFTER THE VEHICLE IS STARTED.

• 09/23/2002· ELECTRICAL SYSTEM

  CONSUMER STATES THAT HIS IGNITION SWITCH IS FAULTY CAUSING TURN SIGNALS AND WINDSHIELD WIPERS NOT TO WORK.*JB

• 09/19/2002· ELECTRICAL SYSTEM

  IGNITION SWITCH WOULD FAIL TO GO INTO ORIGINAL POSITION. ALL THE ACCESORIES WOULD BECOME INOPERATIVE. STARTER WAS ALSO AFFECTED BY THIS FAILURE MAKING A GRINDING NOISE. PLEASE DESCRIBE DETAILS. *AK

• 09/13/2002· ELECTRICAL SYSTEM

  MFR# KB & NHTSA# 96 V 017 000/IGNITION SWITCH: CONSUMER STATES THAT THE MALFUNCTION OF VARIOUS ELECTRICAL ACCESSORIES, SUCH AS THE HEAD LIGHT, AND THE INTERIOR LIGHTS WOULD OCCUR WHEN THE CAR IS STARTED. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. NLM

• 09/09/2004· ELECTRICAL SYSTEM

  "CHECK ENGINE" LIGHT REMAINS ON DESPITE REPEATED VISITS TO THE DEALER. FIRST IT WAS DIAGNOSED WITH FAILED "VACCUM LINE," BUT THREE MONTHS LATER THE SAME "CHECK ENGINE" LIGHT CAME BACK. CORRECTIVE MEASURES HAVE SINCE INCLUDED THE CHANGE OF: OXYGEN SENSORS, FUEL LINES, AND A NEW BATTERY. THE LIGHT IS STILL PERMANENTLY ON, ALTHOUGH NO NOTICABLE DRIVABILITY IS AFFECTED.*AK

• 09/08/2004· ELECTRICAL SYSTEM

  CLIMATE CONTROL AND TURN SIGNALS DO NOT ALWAYS WORK UPON START-UP UNLESS THE IGNITION KEY IS "JIGGLED" INTO THE CORRECT POSITION. APPEARS TO BE A RECURRING PROBLEM WITH THESE MODELS AND UNFORTUNATELY, MY VIN # IS JUST OUT OF THE ORIGIANL RECALL RANGE OF RECALL #96V0117000. *AK

• 08/27/2002· ELECTRICAL SYSTEM

  CONSUMER'S VEHICLE EXPERIENCING THE SAME PROBLEM WITH IGNITION SWITCH AS MENTIONED IN RECALL 96/V/017/000. BUT THIS VEHICLE IS NOT PART OF RECALL DUE TO VIN. *AK JLG

• 08/23/2004· ELECTRICAL SYSTEM

  WHILE DRIVING HEADLIGHTS CAME ON AND OFF ON THEIR OWN. THEN, VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC STATED THAT THIS PROBLEM HAD BEEN DETERMINED, BUT THIS VEHICLE WAS NOT COVERED UNDER RECALL 96V017000 FOR IGNITION SWITCH. CONSUMER INFORMED MECHANIC THAT THIS PROBLEM HAPPENED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK

• 08/17/2001· AIR BAGSCrash

  NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

• 08/13/2008· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,EQUIPMENT

  TL*THE CONTACT OWNS A 1996 AUDI A6. THE CONTACT IS EXPERIENCING INTERMITTENT FAILURES WITH THE AIR CONDITIONING, WINDSHIELD WIPERS, AND TURN SIGNALS. BASED ON THE VIN, THE DEALER STATED THAT THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 096V17000 IN 1996. THEY ARE OBLIGATED TO REPAIR THE VEHICLE ONLY ONCE. THE VEHICLE WILL BE TAKEN TO THE DEALER TO HAVE THE IGNITION SWITCH REPLACED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 104,000.

• 08/05/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 1996 AUDI A6. THE CONTACT STATED THAT THE IGNITION SWITCH BECAME INOPERABLE IN VARIOUS POSITIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V017000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 10/18/16*LJ *TR

• 08/05/2004· ELECTRICAL SYSTEM

  BATTERY EXPLOSION OCCURRED. TWO WEEKS PRIOR TO BATTERY EXPLOSION, VEHICLE IGNITION SWITCH WOULD NOT RETURN COMPLETELY FROM START POSITION TO RUN POSITION WHEN THE ENGINE IS STARTED. IT WAS NECESSARY FOR THE DRIVER TO MANUALLY RETURN THE KEY TO THE RUN POSITION. WHEN THE KEY WAS BETWEEN START AND RUN POSITION, TURN SIGNALS AND AIR CONDITIONING WOULD NOT OPERATE. WHEN TURNING THE IGNITION SWITCH TO START THE VEHICLE ON AUGUST 4, 2004, BATTERY EXPLODED. BATTERY IN THIS VEHICLE IS POSITIONED UNDERNEATH REAR SEAT PASSENGER SIDE. VEHICLE IS CURRENTLY BEING DIAGNOSED FOR ROOT CAUSE OF BATTERY EXPLOSION AT LOCAL NON-AUDI SERVICE CENTER.*AK

• 08/05/2004· ELECTRICAL SYSTEM

  CONSUMER VEHICLE'S EXPERIENCED THE SAME PROBLEM AS STATED IN NHTSA RECALL 96V017000. DEFECTIVE IGNITION SWITCHES WERE IMPROPERLY MANUFACTURED, AND COULD CAUSE SOME ELECTRICAL ACCESSORIES TO MALFUNCTION.*AK THE STARTER REMAINED ENGAGED WHEN THE VEHICLE WAS RUNNING. *NM

• 07/26/2004· ELECTRICAL SYSTEM

  CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN NHTSA RECALL 96V017000. DEFECTIVE IGNITION SWITCHES WERE IMPROPERLY MANUFACTURED, AND COULD CAUSE SOME ELECTRICAL ACCESSORIES TO MALFUNCTION. *AK STARTER STAYED ENGAGED WHEN VEHICLE WAS ALREADY RUNNING. *LA

• 07/02/2003· ELECTRICAL SYSTEM

  VEHICLE EXPERIENCED THE SAME DEFECT WITH IGNITION SWITCH AS STATED IN RECALL 96 V 017 000. BUT THIS VEHICLE NOT INCLUDED IN RECALL DUE TO VIN. *AK

• 06/20/2001· ELECTRICAL SYSTEM,VISIBILITY

  THE CAR CAN BE STARTED AND DRIVEN WITH THE HORN, DIRECTIONAL LIGHTS, WINDSHIED WIPERS, AND OTHER ELECTRICAL COMPONENTS NOT WORKING. AUDI (BOTH THE DEALER AND NATIONAL) DOES NOT THINK IT IS A PROBLEM TO HAVE SAFETY EQUIPMENT INOPERABLE. THE LOCAL DEALER WAS AWARE OF THE DEFECT, BUT DID NOT FEEL THEY NEEDED TO INFORM CUSTOMERS. THE CAR SHOULD BE RECALLED AND THE IGNITION SYSTEM FIXED.

• 06/19/2012· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 1996 AUDI A6. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE CONTACT STATED THAT HE ATTEMPTED TO TURN THE KEY IN THE IGNITION, BUT THE KEY WOULD NOT RETURN TO THE ON POSITION ON ITS OWN. THE KEY REMAINED IN THE STARTING POSITION, CAUSING SEVERAL COMPONENTS TO FAIL. THE CONTACT WOULD HAVE TO TURN THE KEY BACK MANUALLY IN ORDER FOR THE VEHICLE TO REMOVE FROM THE STARTING POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION AND THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT OF THE SAME INFORMATION. THE FAILURE MILEAGE WAS 40,000.

• 06/17/2016· POWER TRAIN

  TL* THE CONTACT OWNS A 1996 AUDI A6. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

• 06/17/2003· ELECTRICAL SYSTEM

  NHTSA#96-V-017-000: DEFECTIVE IGNITION SWITCHES WERE IMPROPERLY MANUFACTURED AND CAN CAUSE SOME ELECTRICAL ACCESSORIES TO MALFUNCTION. CONSUMER HAS THE SAME PROBLEM. HOWEVER THIS VEHICLE WAS NOT RECALLED DUE TO THE VIN. *AK

• 06/14/1999· STRUCTURE

  THE VEHICLE HIT A STONE BARRIER AT 5MPH AND THE BUMPER FELL OFF. *AK

• 06/11/2002· ELECTRICAL SYSTEM

  ORGINIAL OWNER HAD RECALL DONE FOR IGNITION SWITCH. PROBLEM REOCCURRED. *AK WITHOUT WARNING, THE IGNITION SWITCH WOULD SOMETIMES STICK AND KEEP THE STARTER ENGAGED. OTHER TIMES, THE A/C, RADIO AND LIGHTS WOULD NOT GO ON ALTHOUGH THE VEHICLE WAS RUNNING. CONSUMER HAD TO MANUALLY SET THE KEY IN A POSITION THAT WOULD TURN THE ITEMS ON. ON SEVERAL OCCASIONS DRIVING OVER A BUMP WOULD TURN ALL ELECTIRCAL ITEMS OFF. *TT

• 06/10/2004· ELECTRICAL SYSTEM

  IGNITION SWITCH IS EXPERIENCING THE PROBLEM AND CONSEQUENCE DESCRIBED IN IGNITION SWITCH RECALL 96V01700. *AK

• 05/26/2005· ELECTRICAL SYSTEM

  MY 1996 AUDI A6 CHECK ENGINE LIGHT CONTINUALLY COME ON. REPEATED VISITS TO AUDI DEALER. SPENT SEVERAL HUNDREDS OF $ WITH NO SUCESS. I NOW VISIT THEM EVERY WEEK TO HAVE IT TURNED OFF TO COME ON AGAIN AND AGAIN. I WILL BE THINKING OF RIDING OF THR CAR AND GOING BACK TO HONDA'S. THEY HAVE NEVER FAILED ME.

• 05/04/2001· ELECTRICAL SYSTEM

  96 V 017 000/IGNITION SWITCH: INTERMITTENT PROBLEM WITH STARTING, AND INSTRUMENT FAILURE DURING OPERATING OF VEHICLE. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVER UNDER RECALL DUE TO VIN. *AK THE DEALER CONFIRMED THAT THE VEHICLE HAD A DEFECTIVE SWITCHES BUT WAS NOT ON RECALL. *YH

• 04/29/1999· STRUCTUREFire

  VEHICLE PARKED. NEIGHBOR NOTICED VEHICLE IN FLAMES, EARLY IN MORNING & NOTIFIED FIRE DEPARTMENT. WAS INFORMED FIRE STARTED DUE TO ELECTRICAL SHORT INSIDE DOOR PANEL ON DRIVER'S SIDE. *AK

• 04/25/2002· ELECTRICAL SYSTEM

  THE IGNITION SWITCH DOES NOT TURN BACK TO "MOTOR" POSITION AFTER ENGAGING THE STARTER. THE INTERNAL SPRING (FROM THE IGNITION SWITCH), IS NOT OPERATING PROPERLY. ANYTIME I START THE CAR I HAVE TO BE CAREFUL TO ROTATE THE KEY IN THE MOTOR POSITION; IF I DO NOT DO THIS, THE STARTER REMAINS ENGAGED AFTER THE ENGINE IS ON.I HAVE CONTACTED THE DEALER (AUDI/PORSCHE IN MIDDLEBURG HEIGHTS OH 44130) TO REPLACE THE SWITCH AS A RECALL, BUT I AS TOLD THE RECALL IS ONLY FOR CARS OLDER THAN 1996. *AK

• 04/13/2007· ELECTRICAL SYSTEM

  LET ME START BY SAYING I ORIGINALLY DIRECTED THIS COMPLAINT TO THE STATE ATTORNEY GENERALS OFFICE, WHO SENT ME A LETTER, DIRECTING ME TO SEND THIS COMPLAINT TO THE NHTSA. THE IGNITION SWITCH WENT OUT IN THE 1996 AUDI A4, AS DESCRIBED IN RECALL # 06V403000. THIS LEFT ME STRANDED , AND I HAD TO HAVE THE VEHICLE PUSHED A FEW BLOCKS DOWN TO THE CLOSEST REPAIR SHOP. THE IGNITION SWITCH WAS REPLACED, AND I SENT IN MY REIMBURSEMENT FORM ,INCLUDING PROPER DOCUMENTATION THAT THE RECALL NOTICE HAD ASKED FOR. THIS RECALL NOTICE WAS OF COURSE SENT TO ME BY AUDI OF AMERICA. I RECEIVED A CALL FROM AUDI'S CUSTOMER SERVICE DEPARTMENT, AND THEY TOLD ME THAT THEY WOULD NOT BE REIMBURSING ME. WHEN I ASKED WHY, THEY SAID THAT THE WORK HAD TO BE COMPLETED WITH IN A CERTAIN TIME FRAME. I TOLD THEM THE RECALL NOTICE SENT TO ME MENTIONED NO SUCH TIME FRAME. THEN, THEY TOLD ME THAT THE WORK COULD ONLY BE DONE AT AN AUDI DEALERSHIP. I THEN REPLIED THAT A REIMBURSEMENT FORM WAS SENT TO ME WITH THE RECALL NOTICE IN CASE THE WORK DONE ANYWHERE ELSE. WHEN I TOLD THE CUSTOMER SERVICE REPRESENTATIVE THAT THE CAR HAD BROKEN DOWN AND DIDN'T HAVE THE LUXURY OF TAKING THE CAR TO THE NEAREST AUDI DEALERSHIP, I WAS TOLD THAT I COULD TAKE ALL THE ORIGINAL PAPERWORK FOR THE WORK THAT HAD BEEN DONE, AND THE DEFECTIVE PART TO THE NEAREST DEALERSHIP WHERE THEY WOULD EXAMINE IT, BUT THEY WERE NOT PROMISING ANYTHING. THIS OF COURSE WAS NOT POSSIBLE BECAUSE THE DEFECTIVE PART WAS LONG GONE, AND THE REIMBURSEMENT FORM MENTIONED NOTHING OF KEEPING IT FOR ANY PURPOSE. THE REASON I AM WRITING THIS COMPLAINT WAS BECAUSE I FELT I WAS BEING CHEATED OF MY REIMBURSEMENT MONEY, WHEN I HAVE CLEARLY PRODUCED ALL PAPER WORK, INCLUDING RECEIPTS, THAT THE REIMBURSEMENT FORM HAD ASKED FOR. I WOULD LIKE TO RECEIVE REIMBURSEMENT IN THE AMOUNT OF $398.44 FROM AUDI OF AMERICA. *AK

• 04/01/2009· ELECTRICAL SYSTEM

  TL*THE CONTACT OWNS A 1996 AUDI A6. WHEN ATTEMPTING TO START THE VEHICLE, THE STARTER WOULD DISENGAGE. AFTER FURTHER INSPECTION, THE CONTACT DETERMINED THAT THE IGNITION SWITCH WOULD NOT RELEASE AND CAUSED THE FAILURE. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. HE IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION AND NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 149,000 AND CURRENT MILEAGE WAS 149,063.

• 03/17/2014· VEHICLE SPEED CONTROL

  ON THE MORNING OF FEBRUARY 11TH 2014, MY DAUGHTER WAS ON HER WAY TO SCHOOL WHEN HER VEHICLE BEGAN TO ACCELERATE ON ITS OWN. SHE BELIEVES SHE WAS GOING BETWEEN 25 AND 35 MILES PER HOUR WHEN THE VEHICLE BEGAN TO ACCELERATE AND TOPPED OUT AT 70 BEFORE SHE WAS ABLE TO GET IT TO SLOW DOWN. SHE STATED TO ME AFTER THE INCIDENT THAT SHE HAD TO PRESS BOTH FEET ON THE BRAKE PEDAL TO GET THE CAR TO STOP. FORTUNATELY THERE WAS NO ACCIDENT AND SHE WAS ABLE TO SAFELY PULL OVER TO THE SIDE OF THE ROAD. I TOOK HER CAR TO FRIEND'S HOUSE, DROPPED HER OFF AT SCHOOL AND TOOK HER VEHICLE TO SUNNY SIDE AUDI IN MIDDLEBURG OHIO. THEY FOUND THE SPEED CONTROL WAS MALFUNCTIONING. THEY TOLD ME THAT IT WOULD BE BETWEEN $800 AND $1000 TO REPAIR. I PAID THEM $138.00 TO DISCONNECT THE CRUISE CONTROL AND WE HAVEN'T HAD ANY CONTINUING PROBLEMS WITH THE CRUISE CONTROL. THE $138 ISN'T GOING TO BREAK ME BUT THEN AGAIN BREAKING ME IS WHY I AM WRITING THIS COMPLAINT. I HAVE GIVEN THIS INCIDENT A LOT OF THOUGHT; WHAT COULD HAVE HAPPENED, HOW LUCKY WE ARE THAT MY DAUGHTER DIDN'T PANIC AND THEN I REALIZED THAT THERE ARE MORE THAN LIKELY MANY MORE 1996 AUDI A6'S OUT THERE AND WHO KNOWS OTHER AUDI'S IN GENERAL WITH THE SAME CRUISE CONTROL SET UP THAT IS INSTALLED IN OUR CAR THAT HAVE OR WILL MALFUNCTION. I AM HOPING THAT SOMEONE WILL LOOK INTO THIS INCIDENT. YOU ARE MORE THAN WELCOME TO INSPECT OUR VEHICLE. I WAS SURPRISED BY THE RESPONSE OF THE SUNNY SIDE AUDI SERVICE DEPARTMENT. THEY OFFERED US NO SUPPORT OR AVENUE FOR ASSISTANCE FOR REPAIR AND TREATED THIS INCIDENT LIKE ANY OTHER VEHICLE REPAIR. WE WERE LUCKY IT WASN'T WORSE AND WE ARE GRATEFUL BUT I WOULD LIKE TO BE REIMBURSED AND HAVE THE VEHICLE PROPERLY REPAIRED. *TR

• 03/12/2007· TIRES

  I WAS DRIVING AN 1996 AUDI A6 ON HIGHWAY 95 IN FLORIDA AT ABOUT 7PM ON THURSDAY MARCH 8, 2007. TRAVELING ABOUT 73 MPH. THE LEFT FRONT TIRES TREAD WAS SEPARATED FROM THE TIRE ITSELF. THIS CAUSED ME TO DANGEROUSLY SWERVE IN TRAFFIC. I PULLED TO THE SIDE OF THE ROAD AND SAW A GREAT DEAL OF DAMAGE DONE TO THE FRONT LEFT SIDE OF THE CAR, THE BUMPER AND SIDE PANELING. I CALLED THE POLICE BUT THEY WERE NOT COOPERATIVE AND DID NOT WRITE AN ACCIDENT REPORT SINCE THE DAMAGE WAS DONE TO MY OWN CAR BY MY OWN CAR. BOTH FRONT TIRES HAD TO BE REPLACED COSTING ABOUT $150 ALSO THERE IS AN ESTIMATED $4000 WORTH OF DAMAGE DONE TO THE CAR. *JB