Safety ratings
1995 Ford Crown Victoria 4-DR.
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlNo
Crash test videos & photos
Crash test #1NHTSA test 2149
Full test report (PDF) ↗Recalls (12)
- FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAPCampaign 95V063000 · 27/03/1995
THE SEAL MATERIAL BETWEEN THE FUEL FILLER PIPE AND FUEL TANK MAY NOT HAVE BEEN FULLY CURED DURING THE MOLDING PROCESS WHICH COULD ALLOW FOR FUEL LEAKAGE.
Risk: FUEL LEAKAGE COULD RESULT IN A VEHICLE FIRE IF AN IGNITION SOURCE WERE PRESENT.
Fix: DEALERS WILL REPLACE THE FUEL FILLER PIPE-TO-FUEL TANK SEAL WITH A NEW SEAL OF DIFFERENT MATERIAL.
- AIR BAGS:FRONTALCampaign 95E006002 · 24/02/1995
THE PASSENGER SIDE AIR BAG HAS AN INFLATOR BODY THAT CRACKED DURING FORMING OF THE CURL THAT RETAINS THE IGNITER PLUG IN THE END OF THE INFLATOR. ALSO THE IGNITER END CAP CAN SEPARATE FROM THE INFLATOR.
Risk: THE PASSENGER SIDE AIR BAG MAY NOT INFLATE PROPERLY RESULTING IN REDUCED OCCUPANT PROTECTION IN A VEHICLE ACCIDENT. IF THE IGNITER END CAP SEPARATES IN A FRONTAL COLLISION, HOT GASES CAN BE RELEASED AND IGNITE FLAMMABLE MATERIAL OR CAUSE BURN INJURIES.
Fix: DEALERS WILL REMOVE AND REPLACE THE PASSENGER SIDE AIR BAG MODULE.
- STEERING:LINKAGESCampaign 96V135000 · 18/07/1996
THE PITMAN ARMS WERE NOT FULLY LUBRICATED AT THE ASSEMBLY PLANT. THE "BALL JOINT" AT THE OUTER END OF THE PITMAN ARM CAN BECOME CONTAMINATED AND CORRODE.
Risk: SUCH CORROSION CAN RESULT IN ABNORMAL WEAR OF THE JOINT, RESULTING IN SEPARATION OF THE JOINT. LOSS OF STEERING CONTROL CAN OCCUR INCREASING THE RISK OF A VEHICLE ACCIDENT.
Fix: DEALERS WILL INSPECT THE VEHICLES AND IF THE JOINT IS FOUND TO HAVE SIGNIFICANT WEAR, THE ARM WILL BE REPLACED. THOSE PITMAN ARMS NOT REPLACED WILL HAVE THE "BALL JOINT" FULLY GREASED.
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTCampaign 98V322000 · 16/12/1998
VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.
Risk: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).
- FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 02I003000 · 15/10/2002
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.
Risk: SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.
Fix: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGSCampaign 98I001000 · 07/04/1998
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. FORD IS INITIATING AN OWNER NOTIFICATION PROGRAM FOR OWNERS OF CERTAIN 1995-1997 CROWN VICTORIA MODEL VEHICLES WITH POLICE, TAXI, AND COMMERCIAL FLEET PACKAGES AND TOWN CAR VEHICLES WITH THE LIVERY PACKAGE. THESE VEHICLES MAY HAVE INSUFFICIENT CLEARANCE BETWEEN THE BRAKE LINE AND THE UNDERBODY FRONT FLOOR PAN ASSEMBLY WHICH COULD CAUSE WEAR OF THE BRAKE LINES.
Risk: THIS COULD LEAD TO BRAKE FLUID LOSS FOR THE REAR BRAKES AND, POTENTIALLY, INCREASED STOPPING DISTANCES.
Fix: DEALERS WILL INSPECT THE BRAKE LINES FOR WEAR, INSTALL TWO NEW TUBE BUNDLE CLIPS, AND CHECK THE BRAKE LINES FOR PROPER CLEARANCES. IF THE BRAKE LINES ARE WORN, THE DAMAGED SECTION OF THE BRAKE LINE WILL BE REPLACED.
- STEERINGCampaign 15E082000 · 06/10/2015
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Fix: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
- SEAT BELTS:FRONT:ANCHORAGECampaign 96V045000 · 05/03/1996
THE RIVETS HOLDING THE REAR OUTBOARD BELT D-RINGS WERE NOT HEAT TREATED PROPERLY CAUSING THE HEADS OF THE RIVETS TO FRACTURE UNDER LOAD AND FAIL TO HOLD THE D-RINGS TO THE STRAPS. THIS DOES NOT CONFORM TO THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES."
Risk: CONSEQUENCE OF NON-COMPLIANCE: THIS CONDITION CAN REDUCE THE RESTRAINING CAPABILITIES OF THE SAFETY BELT IN THE EVENT OF AN ACCIDENT.
Fix: DEALERS WILL INSTALL A REINFORCEMENT PLATE ON THE REAR OUTBOARD SEAT BELT ASSEMBLY ANCHORAGES INVOLVED IN THIS CAMPAIGN.
- LATCHES/LOCKS/LINKAGES:HOOD:LATCHCampaign 97V024000 · 04/03/1997
VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD.
Risk: EITHER OF THESE CONDITIONS CAN RESULT IN THE HOOD OPENING WITHOUT WARNING WHILE THE VEHICLE IS BEING OPERATED IMPAIRING THE DRIVER'S VISIBILITY.
Fix: DEALERS WILL INSTALL AN IMPROVED HOOD LATCH STRIKER (VEHICLES WITH 1992 MODEL HOODS) OR REVISED STRIKER PLATE ATTACHING FASTENERS (VEHICLES WITH 1993-1997 MODEL HOODS).
- VEHICLE SPEED CONTROL:CRUISE CONTROLCampaign 08V051000 · 04/02/2008
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Risk: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Fix: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
- VEHICLE SPEED CONTROLCampaign 07V336000 · 03/08/2007
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: THIS COULD RESULT IN AN UNDERHOOD FIRE.
Fix: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
- ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERSCampaign 95V189000 · 02/10/1995
THESE VEHICLES WERE BUILT WITH THE NON-CYCLING POWER WINDOW CIRCUIT BREAKER AND THE CYCLING HEADLAMP CIRCUIT BREAKER INTERCHANGED.
Risk: IN THE EVENT OF A SHORT OR OVERLOAD IN THE HEADLAMPCIRCUIT, BOTH HEADLAMPS CAN GO OUT WITHOUT WARNING, RATHER THAN FLASHING AS INTENDED WITH THE CYCLING CIRCUIT BREAKER. THIS COULD LEAD TO REDUCED NIGHT TIME DRIVER VISIBILITY, INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Fix: DEALERS WILL INSPECT THESE VEHICLES, REMOVE THE CIRCUIT BREAKER AND REINSTALL THE BREAKER IN THE CORRECT LOCATIONS.
Owner complaints
Most-reported areas
- STEERING99
- SUSPENSION36
- SERVICE BRAKES33
- HYDRAULIC29
- ELECTRICAL SYSTEM16
- POWER TRAIN15
- VEHICLE SPEED CONTROL15
- FUEL SYSTEM14
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/29/2008· SERVICE BRAKES, HYDRAULIC
FIRST RELATED SYMPTOM: FEW YEARS AGO BRAKE LINES RUSTED UNDER THE HOOD. ORIGINAL REMEDY: I HAVE PAINTED THEM TO PROTECT THEM FROM FURTHER RUST. CURRENT ISSUE: 12/26/2008 BRAKE LIGHT SWITCHED ON DURING DRIVE TO WORK. 12/26/2008 BRAKE PEDAL GOT SOFT ON THE WAY BACK TO HOME. 12/27/2008 I HAVE CHECKED THE BRAKE FLUID. IT WAS LOW. I HAVE BOUGHT AND ADD MORE FLUID (CAR WAS NOT MOVED THIS DAY). WHILE FLUID WAS ADDED I STARTED THE ENGINE AND IN PARK GEAR I HAVE PUMPED THE BRAKE PEDAL. IT REMAINED SOFT. FLUID GOT LOW AGAIN... THERE WAS A FLUID ON THE PAVEMENT BETWEEN REAR AXLE AND THE FUEL TANK IN THE MIDDLE OF THE CAR. SPEED OF BREAK DETERIORATION AND SPEED AT WHICH CAR IS LOOSING FLUID MIGHT LEAD TO AN ACCIDENT. THIS IS DEFINITELY A SAFETY ISSUE. VEHICLE: CROWN VICTORIA 1995, WITH ABS AND TRACTION ASSIST. BREAK LINES HAVE CORRODED SEVERAL YEARS AGO, NOW FIRST HAS DEVELOPED LARGE LEAK. I WILL HAVE TO REPAIR THE CAR IN THE NEXT FEW DAYS, THIS IS FIRST TIME I WILL REPAIR THE LINES. THE VEHICLE HAS 130K MILES. I HAVE NEVER SEEN OTHER VEHICLE WITH SUCH BRAKE LINE CORROSION. *TR
- 12/28/1997· POWER TRAIN
VEHICLE ENGINE HAD TO BE RACED TO GET IT INTO FIRST GEAR.
- 12/26/1995· FUEL SYSTEM, GASOLINEFire
WHILE DRIVING SLOWLY INTO GARAGE, THERE WAS A LOUD EXPLOSION, FOLLOWED BY A FIRE BALL FROM FRONT TO REAR; VEHICLE AND GARAGE TOTALED; CAUSE NOT YET DETERMINED.
- 12/22/2004· TIRES
I PURCHASED 4 BRAND NEW TIRES FOR MY FORD WINDSTAR VAN BACK AT THE END OF JULY 2004. I HAD ONE REAR TIRE TOTALLY SEPARATE FROM THE RIM AND SHRED. I WAS CHARGED MY ROAD HAZARD FEE TO REPLACE THE TIRE. AGAIN THIS PAST SUNDAY MY RIGHT FRONT TIRE SEPARATED FROM THE RIM AND TOTALLY SHREDDED. I WAS GIVEN A NEW TIRE A NO CHARGE THIS TIME, HOWEVER THE SEPARATION WAS SO BAD THAT BY THE TIME I GOT THE VAN STOPPED MY RIM IS NOW CRACKED IN THREE DIFFERENT PLACES. *JB
- 12/19/2001· STEERING,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,VISIBILITY,ELECTRICAL SYSTEM
HEADLIGHT LENSES CONSTANTLY TURN YELLOW AND CLOUDY, POWER WINDOW REGULATOR CABLES CONSTANTLY SNAP, EXCESSIVE PLAY IN STEERING WHEEL, HORN BUTTONS TOO SMALL AND INCONVIENIENT AND POP OUT AT TIMES, EGR CHAMBER ALWAYS CLOGS EVERY 40K MILES AND CAUSES STALLING CONDITION. *AK
- 12/18/1995· FUEL SYSTEM, GASOLINE
GAS TANK SEAL LEAKED PRIOR TO SERVICE RECALL *AK
- 12/15/2005· FUEL SYSTEM, GASOLINE
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN ID 02I003000 CONCERNING THE FUEL NECK OF THE GAS TANK. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. THE MANUFACTURER SAID THIS VEHICLE'S WAS NOT INCLUDED IN THE RECALL BECAUSE IT WAS NO LONGER USED BY LAW ENFORCEMENT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. *AK UPDATED 1/25/2006 - *NM
- 12/07/2010· SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND ATTEMPTING TO DECELERATE, THE BRAKES FAILED. THE VEHICLE WAS PUT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE BRAKE LINE WAS CORRODED. THE BRAKE LINE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
- 12/07/1995· SERVICE BRAKES, HYDRAULICCrash
BRAKES FAILED, CAUSING ACCIDENT. *DH
- 12/04/2000· EXTERIOR LIGHTING
INTERMITTENTLY MULTI SERVICE SWITCH MALFUNCTIONED. DEALER HAS REPLACED MULTI SERVICE SWITCH, PROBLEM HAS NOT REOCCURRED. *AK
- 12/04/1995· STEERING
EXPERIENCING INTERMITTENT POWER STEERING LOSS. TT
- 12/02/2003· EXTERIOR LIGHTING
THE HEADLIGHT PLASTIC COVER TURNED YELLOW MAKING IT HARD FOR THE CONSUMER TO SEE. THE LIGHTS HAD TO BE TURNED ON HIGH. *AK *SCC *JB
- 11/30/1995· ELECTRICAL SYSTEM
RECALL # 95S24. DEALER DOES NOT HAVE PARTS. TT
- 11/30/1995· EXTERIOR LIGHTING
RECALL FOR POWER WINDOWS AND HEAD LAMPS. RECALL #95S24. TT
- 11/29/2011· SUSPENSION
TL* THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER SIDE FRONT FELL TO THE GROUND AND THE TIRE BUCKLED INWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE BALL JOINT HAD COME OUT FROM THE SOCKET AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
- 11/29/2005· SERVICE BRAKES, HYDRAULIC
1995 CROWN VICTORIA RIGHT REAR BRAKE LINE FAILED AND RESULTED IN FLUID LEAKAGE BECAUSE OF CORROSION ON LINE AND LINE FITTING. *TS *NM (12/01/05) *SC
- 11/23/1999· EQUIPMENT
THE VEHICLE IN FRONT OF ME, DUE TO A FAULTY STRAP/HOOK ON THE MOTORCYCLE CARRIER, LOST ITS MOUNTAIN BIKE. I COULD NOT STOP IN TIME, DESTROYED THE BIKE AND DID SLIGHT DAMAGE TO MY BUMPER. PLEASE TELL ME IF THERE ARE ANY CONTROLS OR RULES FOR THE SAFE MANUFACTURE OF BICYCLE CARRIERS??.....THANK YOU!
- 11/20/2002· UNKNOWN OR OTHER
WHILE DRIVING, WHEN CONSUMER APPLIED BRAKES VEHICLE CONTINUED TO ACCELERATE. THIS RESULTED IN CONSUMER LOSING CONTROL OF VEHICLE AND RUNNING INTO A TREE. PLEASE PROVIDE MORE DETAILS. TS
- 11/19/1996· AIR BAGSCrash
A SUDDEN STOP CAUSED THE A HEAD-ON COLLISION AND THE AIR BAGS DEPLOYED AND CONSUMER'S WIFE LOST HER HEARING. *AK
- 11/18/1997· POWER TRAIN
TORQUE CONVERTER FAILED TWICE.
- 11/14/2007· STEERING,SUSPENSION
FRONT DRIVER BALL JOINT DESIGN DESIGNED FOR FAILURE, UNDER NORMAL USE LOWER BALL JOINT RAPIDLY DETERIORATES AND CAUSES AN UNSAFE ENVIRONMENT FOR VEHICLE. STEERING BECOMES ERRATIC AND STEERING WHEEL FEELS LOOSE. *TR
- 11/14/1996· SUSPENSION
LOWER LEFT CONTROL ARM REPLACED. (2ND VEHICLE ON 511309)
- 11/14/1996· SUSPENSION
LOWER LEFT CONTROL ARM REPLACED. (1ST VEHICLE ON 511310)
- 11/08/1996· SERVICE BRAKES, HYDRAULIC
ABS BRAKE FAILURE, OVERHEATING, REPLACEMENT OF ROTORS AND PADS, AND CAUSING A VIBRATION IN THE FRONT END AND MAKES A GRINDING NOISE, A LOSS OF EFFECTIVENESS. *AK
- 11/01/1995· STEERING
WHILE DRIVING, AT APPROX. 65-135MPH, POLICE PACKAGE EXHIBITS MOMENTARY LOSS OF STEERING AROUND CORNERS, WHICH CAUSES EXTREME VEERING TO LEFT OR RIGHT. TT
- 10/30/2007· VEHICLE SPEED CONTROLFire
JULY 2006 MY CROWN VICTORIA CAUGHT ON FIRE DUE TO A BRAKE SWITCH AND CRUISE CONTROL WIRING PROBLEM I NOTIFIED FORD MOTOR COMPANY TO SEE IF THERE WAS ANY RECALL OR PROBLEM WITH SUCH HAPPENINGS THEY TOLD ME NO. AUGUST 2007- I RECEIVED A RECALL NOTICE FOR MY CROWN VICTORIA THAT THIS PROBLEM DOES EXIST= I ALMOST LOST MY CAR TO THIS FIRE I HAD IT REPAIRED AT MY MECHANIC IN JULY THEY SAME DAY THE FIRE HAPPENED I HAD IT FLATBEDDED TO HIS GARAGE. IN SEPTEMBER 2007- I BROUGHT THE RECALL LETTER AND THE BILL TO MANTILLA FORD TO SEE ABOUT A REIMBURSEMENT FOR THIS PROBLEM JUST LIKE THE RECALL LETTER TOLD ME TO DO WITH ALL THE APPROPRIATE BILLS ETC. I WAS TOLD BY THE SERVICE DEPARTMENT AT MANTILLA THAT THEY WOULD GIVE IT TO THEIR REGIONAL MANAGER AND HE WILL CALL ME.. ON OCTOBER 26, 2007 I CALLED MANTILLA BECAUSE I HEARD NOTHING THEY SAID HE WOULD CALL ME TODAY WELL NOW OCTOBER 30, 2007 I HAVE HEARD NOTHING AT ALL. I ONLY WANT THIS PROBLEM RESOLVED AND REIMBURSEMENT FOR A REPAIR PER THE RECALL WHICH I THINK I AM ENTITLED TO. BUT I AM HAVING NO SATISFACTION AT ALL--CAN YOU HELP ME DON'T UNDERSTAND WHY THIS PROBLEM HAPPENED TO ME IN JULY AND THEN IN AUGUST I GET A RECALL FOR THE PROBLEM I JUST WENT THROUGH WHICH WAS SCARY AND COSTLY I HOPE THIS IS THE RIGHT PLACE TO COMPLAIN IF NOT PLS CONTACT ME OR EMAIL ME EITHER WAY. *TR
- 10/28/2008· SUSPENSION
TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT WAS EXPERIENCING STEERING FAILURE. HE STATED THAT THE BALL JOINTS WERE LOOSE ON THE VEHICLE AND SHOULD BE TIGHTER. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 96V135000 (STEERING:LINKAGES). THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 140,000.
- 10/27/1997· SERVICE BRAKES, HYDRAULICCrash
(FOUR WHEEL DISC BRAKES). DURING INCLEMENT WEATHER TOTAL LOSS OF ABS CAPABILITIES. RESULTING IN VEHICLE CRASH. *AKTHE VEHICLE DOES NOT STOP PROPERLY WHEN THE WEATHER IS DAMP OR WET, AND THE RESPONCE TIME FROM INITIAL BRAKE DEPRESSION TO ACTUAL BRAKING IS TOO LONG. *NLM
- 10/27/1997· FUEL SYSTEM, OTHER
FUEL GAUGE AND SENDER ASSEMBLY FAILED.
- 10/27/1995· SEAT BELTS
FRONT SEAT SHOULDER STRAPS FAILED. PLEASE DESCRIBE. TT
- 10/24/1997· ENGINE AND ENGINE COOLING
WHILE DRIVING THE VEHICLE WOULD STALL AND LOSE ALL POWER. WHEN THE VEHICLE LOSES ALL POWER THE STEERING GOES OUT. *AK
- 10/22/1996· STRUCTURE
FRAME WELDING FROM THE FACTORY IS UNSATISFACTORY. AFTER REPAIR PER SERVICE PROGRAM NUMBER 96B98 CRACKS AND HOLES COULD STILL BE FOUND IN OTHER PARTS OF THE FRAME WELDING.
- 10/20/2007· EXTERIOR LIGHTING
HEADLIGHT SWITCH OVERHEATS AND CAUSES A TEMPORARY FAILURE OF ENTIRE VEHICLE LIGHTING SYSTEM. THIS IS A DOCUMENTED PROBLEM WHICH HAS HAPPENED TO OTHERS AND NEEDS TO BE RECALLED. *TR
- 10/20/2000· SERVICE BRAKES, HYDRAULIC
CONSUMER HAS HAD THIS ABS PROBLEM FOR OVER 3 YEARS. WHEN THE BRAKES ARE APPLIED THEY MAKE A HORRIFYING GRINDING & RUBBING SOUND. DEALER SAYS THE ONLY REMEDY IS TO REPLACE THE BRAKE LINE. *AK
- 10/19/2007· SUSPENSION
TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE VEHICLE WAS A FLEET. WHILE DRIVING BETWEEN 5-10 MPH, THE FRONT END OF THE VEHICLE DROPPED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE DRIVER SIDE LOWER BALL JOINT SEPARATED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 140,931 AND CURRENT MILEAGE WAS 141,000. UPDATED 11/15/07 *TR
- 10/19/1998· POWER TRAIN
TRANSMISSION CONTINUES TO HESITATE, JERK AND LURCH FORWARD AFTER REPAIR OF THE FAULTY TORQUE CONVERTER, UNABLE TO RECTIFY TRANSMISSION FAILURE.
- 10/18/2004· SERVICE BRAKES, AIR
ANTI-LOCK BRAKE SYSTEM CONSTANTLY CYCLES AND CEATES A HAZARDOUS CONDITION BY REDUCING BRAKING POWER ON SMOOTH DRY ROADS.
- 10/16/2004· STEERING,SUSPENSIONCrash
SUDDEN FAILURE OF BALL JOINTS IN FORD PASSENGER CARS.*JB
- 10/16/1996· SUSPENSION
WHILE DRIVING THE RIGHT LOWER CONTROL ARM FELL OFF THE VEHICLE. *AK
- 10/14/2005· SUSPENSION
DT: THE FRONT SUSPENSION LOWER CONTROL ARM LOWER BALL JOINTS SEPARATED. THIS HAPPENED WHILE DRIVING 35 MPH. THERE WAS A TINY BUMP IN THE ROAD AND THE VEHICLE TILTED TO THE RIGHT SIDE LANE. THE VEHICLE WAS SLANTED TO THAT SIDE. THERE WAS A LOSS OF STEERING. THE VEHICLE WAS IMMOBILE AT THAT TIME. A TOW TRUCK TOWED THE VEHICLE TO THE CONTACT'S HOUSE AND LATER TO A MECHANIC. A RECALL WAS ISSUED CONCERNING THE FRONT SUSPENSION LOWER CONTROL ARM LOWER BALL JOINTS. THE CONTACTS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH THE CONTACT'S VEHICLE EXPERIENCED A SIMILAR PROBLEM. THE MECHANIC REPLACED BOTH LOWER BALL JOINTS. *AK
- 10/11/2000· ELECTRICAL SYSTEM
FORD CROWN VICTORIA HAS HESITATED ON NUMEROUS OCASSIONS. *AK
- 10/10/1995· VISIBILITY
THE ALTERNATOR GAUGE,ALTERNATOR AND THE WINDOW COULDN'T ROLL UP, THERE IS A POPPING NOISE IN THE FRONT END . TT
- 10/09/1999· STEERINGCrash
NO SUMMARY
- 10/09/1998· POWER TRAIN
TRAMSMISSION HESITATES AND ENGAGES SUDDENLY.
- 10/09/1998· VISIBILITY
WINDSHIELD WIPERS FAILED DURING RAINSTORM. AW
- 10/09/1998· POWER TRAIN
TRANSMISSION FAILURE. AW
- 10/09/1996· ENGINE AND ENGINE COOLING
INTERMITTENT STALLING.
- 10/06/1998· STEERING
WHEN COMING OFF HIGHWAY SPEEDS INTO URBAN AREAS, PARTICULARLY IN PARKING LOTS, THE STEERING FAILS, MAKING IT DIFFICULT TO CONTROL. DEALER CAN'T DUPLICATE THE PROBLEM. *AK *SLC
- 10/04/1995· STEERING
AT HIGH SPEED GOING AROUND CURVE, EXPERIENCE MOMENTARY STEERING LOSS. (POLICE CAR). TT
- 10/01/1998· STEERINGCrash
RECALL 96V135000 ; THE PITTMAN ARM WAS NOT LUBRICATED ENOUGH WHICH CAUSED THE BALL JOINTS TO BECOME CORRODED. CALLED MANUFACTURER, BUT THIS VEHICLE IS NOT INCLUDED IN THE RECALL. *AK *ML