1993 Mercury Topaz

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2003· FUEL SYSTEM, GASOLINE

  SEPT 9, 2003 [XXX] FORD MOTOR COMPANY ONE AMERICAN ROAD DEARBORN, MI 48126 DEAR[XXX]: THIS LETTER TO YOU COMES AFTER REPEATED ATTEMPTS OVER THE YEARS TO COLLECT THE $223.30 CLAIM PAST DUE AND OWED TO ME FOR THE 2002 RECALL ANNOUNCEMENT AND REPLACEMENT OF THE TFI MODULE. AT LOWER LEVELS, I HAVE BEEN TREATED VERY RUDELY, IGNORED, PATRONIZED AND/OR INTERMINABLY REROUTED AND DISCONNECTED AT FORD AND ITS SETTLEMENT AGENTS VOICEMAIL. THERE HAS BEEN NO RESPONSE TO THE APPEAL SENT AND DATED 4-17-03. HOWEVER I SEARCHED AND FOUND THE DEFECTIVE MOTOR CRAFT PART THAT COCHRANS AUTO BODY IN CHESWICK PA 15024 RETURNED TO ME WHEN THEY REPLACED IT. NOW I AM RETURNING IT TO YOU DIRECTLY AS POSITIVE PROOF THAT THE WORK WAS PERFORMED ON MY 1993 MERCURY TOPAZ VIN # [XXX] AND THE $223.30 CLAIM IS LEGITIMATE. PLEASE PROMPTLY SEND ME A CHECK FOR $223.30. ALL OTHER REQUIRED DOCUMENTATION HAS BEEN IN THE HANDS OF YOUR SETTLEMENT AGENT SINCE MARCH 23 2002. THANK YOU. YOURS TRULY, [XXX] OCT 21, 2003 FOLLOW UP DUE TO NO RESPONSE NOW THERE HAS BEEN NO RESPONSE FROM YOU. DELIVERY WAS CONFIRMED TO YOUR OFFICE OF THE DEFECTIVE MOTOR CRAFT PART. ITS DIFFICULT TO RECONCILE CUSTOMER DISREGARD WITH FORDS QUALITY IS JOB 1 BRANDING CAMPAIGN! . PLEASE DISBURSE A CHECK TO ME FOR $223.30. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/29/2003· SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

  WHEN THE BRAKES WERE APPLIED BRAKE PEDAL BECAME VERY HARD, RESULTING IN EXTENDED STOPPING DISTANCE. ALSO, VEHICLE SHUT OFF UNEXPECTEDLY. *AK

• 12/28/1998· POWER TRAIN

  WHEN I ASKED THE DEALER WHERE IT WAS TOWED (GRINWALD FORD) LOCATED IN WATERTOWN WI TO CHECK FOR RECALL NOTICES, OR WARRANTY INFO, THEY INFORMED ME "SNOTTILY" THAT "WHAT MAKES YOU THINK THIS IS COVERED" - SERVICE MGR ADMITTED TO NEVER HAVING SEEN THIS HAPPEN B4. I HAVE ASKED FOR BROKEN PARTS TO BE REPLACED AND I HAVE ASKED FOR THE BROKEN PARTS IF YOU WANT THEM FOR INVESTIGATION. PLEASE ADVISE.

• 12/26/1994· SUSPENSION

  FRONT END BUMPS/SHIMMIES AT 40 MPH. *AK

• 12/19/1995· POWER TRAIN

  AUTOMATIC TRANSMISSION SLIPS BACK INTO FIRST GEAR. TT

• 12/17/1998· AIR BAGSCrash

  CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THE DRIVER'S AIR BAG DID NOT DEPLOY. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

• 12/05/1994· VEHICLE SPEED CONTROLCrash

  ACCELERATOR PEDAL STUCK, CAUSING SUDDEN ACCELERATION 4 TIMES, ONCE RESULTING IN AN ACCIDENT/INJURIES. *AK

• 11/27/1998· SEAT BELTS

  WHEN GETTING INTO THE VEHICLE AND TRYING TO USE THE SEAT BELTS, THE SEAT BELT'S ARE STUCK IN THE TRACKS, CAUSING THE AUTOMACTIC SEAT BELT TO KEEP GOING ACROSS THE FACE AND THE SHOULDER. SOMEONE CAN GET CUT FROM THE SEAT BELT GOING FROM THE BOTH SIDES. *AK

• 11/27/1996· ENGINE AND ENGINE COOLINGFire

  THE ENGINE WAS RUNNING AND SMOKE WAS COMING FROM UNDER THE HOOD, AFTER THAT THE ENGINE COOLING FAN CAUGHT ON FIRE. *AK

• 10/27/1998· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

  ELECTRIC SYSTEM FAILURE, CAUSINHG POWER WINDOWS/DOORS TO MALFUNCTION. ALSO ABS MAKE METAL TO METAL GRINDING NOISES.

• 10/19/1999· POWER TRAIN

  WHEN DRIVING THE VEHICLE IT HAS TROUBLE SHIFTING FROM 1ST TO 2ND GEAR. THE OWNER HAS TO PULL OVER/SHUT OFF THE MOTOR, AND START IT BACK UP. DEALER HAS SEEN VEHICLE BEFORE, AND WAS NOT ABLE TO FIX THE PROBLEM. *AK

• 10/19/1995· VISIBILITY,EQUIPMENT

  SUBSTANCE COMING FROM THE A/C WAS MAKING DRIVER ILL, FOUND OUT FREON 60% FULL. TT CONSUMER STATES THIS HAS BEEN HAPPENING EVER SINCE SHE HAS OWNED VEHICLE. WIPER BLADE WORE OUT IN ONE WEEK. *SLC

• 10/17/1996· FUEL SYSTEM, GASOLINE

  DURING VEHICLE OPERATION ON A HILL OR INCLINE, ABOUT FOUR GALLONS OF GAS LEAKED OUT OF THE FILLER CAP.*AK

• 10/13/1998· SEAT BELTS

  DRVER'S SHOULDER BELT DID NOT RETRACT OR RELEASE WHICH CAUSED THE OCCPANT TO BE LOCKED IN. ALSO STATES THE EMERGENCY SEAT BELT RELEASE BUTTON WAS INOPERABLE. DEALER COULD NOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

• 09/23/1995· SERVICE BRAKES, HYDRAULIC

  THE FRONT DISC BRAKE WEAR OUT . TT

• 09/16/2017· SEAT BELTS

  DRIVERS SIDE AUTOMACTIC SHOULDER RETRACTING STUCK AT TOP OF TRACK

• 09/13/2000· POWER TRAIN

  WHEN DRIVING WOULD HEAR A METALLIC NOISE. HAD TROUBLE SHIFTING FROM 1ST & 2ND GEAR. TRANSMISSION DIP STICK WOULD HAVE METAL SHAVING ON IT. TOOK VEHICLE TO DEALERSHIP & MECHANIC INDICATED THAT PLANATARY GEAR HAD FAILED. *AK

• 08/26/2002· SEAT BELTS

  AUTOMATIC SEAT BELT WHEN NOT IN USE THE SEAT BELT MOTOR KEEPS RUNNING WHICH HAS DRAINED THE BATTERY, AND COULD ALSO CAUSE SEAT BELT TO BE INOPERATIVE, NOW THE PASSENGER POWER DOOR LOCK HAS FAILED. CONTACTED DEALER.*AK

• 08/25/1998· SEAT BELTS

  SEAT BELT RETRACTORS DO NOT MOVE AT ALL, THERE IS NOT A SHOULDER HARNESS WHEN THESE DO NOT WORK. CANNOT MOVE MANUALLY. DEALER CANNOT DUPLICATE THE PROBLEM. *AK

• 08/25/1995· SEAT BELTS

  ABS: ROTORS WENT BAD/REPLACED; SHIMMIED WHEN BRAKES APPLIED; DRIVER'S SHOULDER BELT DOES NOT GO ON TRACK RIGHT; HANGS UP ON TRACK; DIFFICULT TO GET OUT OF CAR.

• 08/17/1998· ENGINE AND ENGINE COOLING

  WHEN DRIVING THERE IS A LOUD SOUND COMING FROM THE FRONT END OF THE VEHICLE. ALSO, EXPERIENCING PROBLEMS WHEN STOPPING THE VEHICLE THERE IS SOME JERKING WHEN APPLYING THE BRAKES. CONSUMER HAS CONTACTED THE DEALER. DEALER STATED MOTOR MOUNTS NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

• 08/15/2001· ENGINE AND ENGINE COOLING

  VEHICLE WILL STALL AND THEN SHUT OFF WHILE TRAVELING AT 65 MPH. *AK DEALER HAS REPLACED IGNITION MODULE, FUEL FILTER, SPARK PLUGS, AND DISTRIBUTOR CAP, HOWEVER VEHICLE CONTINUES TO STALL, POSSIBLY ENGINE RELATED. *SLC

• 08/14/2001· ELECTRICAL SYSTEM

  THIS IS THE SAME PROBLEM FORD COMPANY IS BEING SUIED FOR I WAS NEVER TOLD CAR IS NOW WITH NEW OWER HAD TO TRADE IT IN WAS DANGEROUS TO DRIVE. NO SAFETY DEFECT LISTED. *AK

• 08/03/2001· SEAT BELTS

  AUTOMATIC SHOULDER BELTS ON DRIVER'S AND PASSENGER'S SIDES WILL NOT RETRACT. SHOULDER BELT PORTION IS LOCKED IN AUTOMATIC RETRACTOR MECHANISM. THIS PROBLEM HAS CAUSED SEAT BELTS TO BECOME INOPERABLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

• 07/18/1995· ELECTRICAL SYSTEM

  CONSUMER STATES AUTO CUTS OFF WHILE DRIVING-AFRAID IT WILL CAUSE AN ACCIDENT BECAUSE IT HAPPENS IN TRAFFIC. TT

• 07/09/1998· SEAT BELTS,SEATSCrash

  DURING REAR IMPACT THE DRIVER'S AND PASSENGER'S SEAT BELTS DID NOT LOCK, AND THE PASSENGER'S SIDE SEATBACK BROKE, CAUSING SEAT TO COLLAPSE INTO REAR SEAT. PLEASE PROVIDE DETAILS. *AK

• 07/09/1997· SUSPENSION

  WHILE DRIVING VEHICLE BETWEEN 30-65MPH THE CAR BEGAN VIBRATING UNDER THE MOTOR. ALSO, WHEN STOPPING THE VEHICLE CONSTANTLY VIBRATED. CONSUMER TOOK VEHICLE TO MECHANIC, THEY STATED THAT IT WAS THE CRANKSHAFT PULLEY. MECHANIC REPAIRED THE PROBLEM, BUT HAS SINCE STARTED VIBRATIING AGAIN. *AK

• 07/07/1998· FUEL SYSTEM, GASOLINE

  VEHICLE HESITATES, JUMPS, SURGES AND CUTS OFF WHEN COMING TO A STOP.

• 06/29/1995· FUEL SYSTEM, GASOLINE

  THE FUEL INJECTOR EVERY TIME YOU CLEAN OUT IT GET CLOG UP . TT

• 06/27/1997· SEAT BELTS

  PASSIVE RESTRIANT:MOTORIZED SEAT BELT IS INOPERATIVE. MAKES A GRINDING NOISE WHEN YOU OPEN THE DOOR OR TURN THE MOTOR ON. HAD SAME PROBLEM WHEN VEHICLE HAD 38,000 MILES AND THEY REPALCED THE TRACK AND THE MOTOR.

• 06/22/1995· VEHICLE SPEED CONTROL

  GAS PEDAL STICKS DURING ACCELERATION; DOES NOT RELEASE EVEN WHEN APPLYING BRAKES HARD; HAVE TO SHIFT TO NEUTRAL, TURN OFF IGNITION TO STOP VEHICLE. TT

• 06/21/2001· SEAT BELTS

  DRIVER'S SIDE AUTOMATIC SEAT BELT BECOMES JAMMED WITHIN RETRACTING MECHANISM, CAUSING SEAT BELT TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK

• 06/19/2000· ENGINE AND ENGINE COOLING

  EGR SENSOR AND HOSE FAILED. NLM

• 06/18/1996· ELECTRICAL SYSTEMCrashFire

  THE VEHICLE CAUGHT ON FIRE FROM UNDER THE DASH WHILE PARKED. *AK *JB

• 06/16/2003· SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY,SEAT BELTS,LATCHES/LOCKS/LINKAGES,TIRES,EQUIPMENT

  I PURCHASED A CAR IN OCTOBER OF 2002, THE SEAT BELTS DID NOT WORK,THE A/C AND HEATER DO NOT WORK. FUEL PUMP WENT OUT AFTER AP. 300 MILES, WATER PUMP SHORTLY THERE AFTER. ALL 4 TIRES TREADED APART. ELECTRONIC SIDE MIRRORS DO NOT WORK. GAS GAGE DOES NOT WORK PROPERLY. HEATS UP WHEN IDLING. EXCESSIVE WOBBLE IN REAR END. FRONT END MAY BE FROM 1992 NOT 1993 MODEL OF CAR. DRIVERS WINDOW DOES NOT RETRACK RIGHT. TRUNK LID HOOK DOES NOT WORK. BRAKES MAKE NOISE. *NLM

• 06/16/1999· ENGINE AND ENGINE COOLING

  GEAR CRACKED CAUSING THE TRANSMISSION TO LOCK UP AND DESTROY ENTIRE TRANSMISSION. NLM

• 06/16/1997· SEAT BELTS

  AUTOMATIC SEAT BELT INTERMITTENTLY VIBRATES. *AK

• 06/12/1995· SERVICE BRAKES, HYDRAULIC

  BRAKE SYSTEM REPLACED DUE TO PREMATURE WEAR. *SKD

• 05/30/1995· ENGINE AND ENGINE COOLING

  MAP SENSOR FAILED, CAUSING VEHICLE TO STALL/BUCK. *AK

• 05/26/1998· EQUIPMENT

  AIR CONDITIONER SWITCH FAILED.

• 05/23/2001· ELECTRICAL SYSTEM

  VEHICLE STALLS OUT, AND WAS TOLD THIS IS A TFI MARGIN ( A DEVICE THAT REGULATES FLOW OF ELECTRIC CURRENT TO SPARKS PLUGS). WHEN VEHICLE STALLS, CONSUMER CUTS IT OFF, AND THEN TURNS IT BACK ON. IT IMMEDIATELY STARTS RIGHT BACK UP. *AK

• 05/15/2000· ELECTRICAL SYSTEM

  NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

• 05/13/1998· ENGINE AND ENGINE COOLING

  FAN MOTOR MAKES NOISE.

• 05/09/1999· ENGINE AND ENGINE COOLING

  WATER PUMP HAS FAILED APROXIMATELY EVERY 20,000 TO 30,000 MILES FORM WHEN THE CAR HAD 11,000 MILES TO THE PRESENT. I AM UNABLE TO GET FORD TO TELL ME WHY THIS PROBLEM HAS CONTINUED TO OCCUR. I HAVE WORKED THROUGH THE DEALER TO RESOLVE THIS PROBLEM, BUT NO POSITIVE RESULTS WERE PRODUCED. *AK

• 05/09/1996· ELECTRICAL SYSTEMFire

  IGNITION FIRE. *SD

• 05/04/1995· ELECTRICAL SYSTEM

  IN SIX TIMES DUE TO NUMEROUS ELECTRICAL SHORTS IN DIFFERENT AREAS EACH TIME. PLEASE DESCRIBE DETAILS. TT

• 04/30/2001· SEAT BELTS

  RETRACTOR SEAT BELTS ON DRIVER'S AND PASSENGER'S SIDES FAILED AD BECAME STUCK. BELTS WILL NOT COME OUYT OR RETRACT, CAUSING LOSS OF PROTECTION. PLEASE PROVIDE FURTHER INFORMATION.*AK

• 04/28/2000· ENGINE AND ENGINE COOLING

  VEHICLE CONTINUALLY STALLS, MECHANIC IS NOT ABLE TO DETERMINE PROBLEM.*ET

• 04/27/2001· SEAT BELTS

  AUTOMATIC SEAT BELT RETRACTOR MAKES A REAL FUNNY NOISE WHEN IT GETS STUCK AT TOP. SHAKE IT, AND IT WILL GO BACK DOWN. BUCKLES WON'T RELEASE. IN AN ACCIDENT CONSUMER WOULD HAVE TO BE CUT OUT.*AK

• 04/25/2000· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  INTERMITTENTLY IT IS HARD TO START VEHICLE AND IT OVERHEATS. RECALLS HAVE BEEN ISSUED ON THE VEHICLE'S MAKE/MODEL FOR IGNITION AND ENGINE. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK